SOLUTIONS & TECHNICAL SERVICES DIVISION

Bulletin Number 4949

Date: 11/08/04
To: All Konica Minolta Digital Copier Dealers
From: Service Support
Subject: TONER SPEWING PREVENTION
To Correct Copy Quality Issues and Toner Soiling On Copies
10% FOC Program
7155 013 7165 013 FORCE 65 013
Di551 075 Di650 117
Supersedes Bulletin REF. NO. 4949 dated 10/19/04
SYMPTOM(S):
1. Copy quality issues, in particular, white lines on halftone images
2. Toner soiling along the front and rear edges of the copy.

CAUSE:
Refer to the corresponding symptom above.
1. Toner soiling of the charge corona grid due to toner mist escaping from the cleaning unit, caused by
ambient machine air movement from the machine exhaust fan.
2. Toner leaks from both ends of the developing sleeve which drops on
the entrance guide plate of the transfer/separation coronas. High Charge corona
humidity, paper quality, and/or daily high copy volume can reduce the unit

toner transfer efficiency to the copy resulting in toner pileup in the

developing unit.

SOLUTION:
Refer to the corresponding symptom above.
1. To reduce the affect that ambient machine airflow has on the cleaning
unit, a charge corona unit seal is now applied to the PCL as shown to
cover the gap between the cleaning/toner recycle section and the
charge corona unit. This seal prevents toner mist from escaping the Seal Charge corona
unit
cleaning chamber and settling on the charge corona grid.
Page 2 of 6 Bulletin Number 4949

2. To prevent toner accumulation within the developing unit and subsequent Filter
From developer
soiling, three modifications have been made (refer to illustration): suction Suction fan
a. The developing unit suction fan has been changed to one that provides
greater suction power.
b. The toner filter material has been changed to increase its filtering
ability to reduce the amount of dust that is allowed to pass through.
c. A seal has been added to cover the ducting located on the machine’s
back panel behind the developing fan assembly to further increase
CURRENT
developer suction.
New filter
From developer
New suction
suction
fan

NEW
Seal
Seal

APPLICABILITY:
The toner spewing prevention upgrade, which includes the toner leakage prevention kit and charge corona unit
seal has been factory-installed in machines beginning with the serial numbers provided below.

Model Beginning Serial Number

7155 56EE13552
7165 56AE07082
FORCE 65 56LE00054
Di551 XXX12667
Di650 XXX13843 *
XXX13790 †
* Toner leakage prevention kit
† Charge corona unit seal

For machines below these serial numbers, install this modification if either symptom is evident. This is not a
mandatory modification.
Page 3 of 6 Bulletin Number 4949

PARTS INFORMATION:
Through April 30, 2005, these parts can be obtained 10% free of charge for machines below the serial
numbers provided on page 2 from the Parts Distribution Center using the special ordering procedure in
this bulletin. Be sure to include on the form the serial numbers of the machines for which you are
obtaining the label. The Parts Center will charge for all parts ordered using standard ordering procedures.
FOC programs are based on statistical percentages of machines that are likely to be affected by certain
modification programs. For percentage programs, the quantity of parts shipped usually is sufficient to
modify all of the machines that need the change. However, if more than the statistical percentage of
machines serviced by any one branch or dealer require a modification, then a FTR (Field Technical
Report, Form) has been established for that purpose. Use the FTR program only if additional parts are
needed. (Purchase the necessary new parts and return the old parts with the properly completed FTR
form to receive credit.) The FTR form is attached to this bulletin. Download it, complete the form, and
return it as instructed on the form.

DESCRIPTION PART NO. *

Kit, toner leakage prevention (special program) 56AA–K040FOC
Contents:
Developing unit fan 26TA80530
Toner filter 56AA–7351
Back panel seal 56AA10500
Seal, charge corona unit (special program) 56QA25010FOC
Seal, charge corona unit 56QA25010
* All parts are interchangeable.
Page 4 of 6 Bulletin Number 4949

SPECIAL ORDERING PROCEDURE:

The FOC Program Modification Order Form (see attached) must be completed as instructed below for
entitlement to this free-of-charge program. This free-of-charge program expires April 30, 2005. Orders will
be filled at a 10% rate under this program.

1. Use the attached FOC form to only order parts provided under this free-of-charge program. Do not mix
other parts with this order.
2. Download and complete the attached FOC form as instructed below and forward it to the Parts Distribution
Center, or fax it to 860-902-7426. Do not use the MyKonicaMinolta ordering process.
A. If not previously entered, enter the Part
Number(s) listed in this bulletin for the
888000555000P
PaaapppeeerrrFFFeeeeeedddP
P PPrrrooogggrrraaam
m
m
modification that you are ordering. 444888555333

B. Enter the total Quantity required for each

A
part ordered. If the same quantity pertains
to all the parts listed, enter the quantity B
only once.
C. List the Serial Numbers of the machines
which require the parts. (The number of
serial numbers must equal the total quantity
listed for item B.
D. Enter your Bill-To Account ID.
C
E. Enter your Ship-To Account ID.
F. Enter your branch/company name and
complete billing address.
G. Enter your branch/company name and
complete shipping address only if different
than your billing address.
H. Enter your Purchase Order number.
I. Enter the date that you submit this order.
D E
J. Clearly print your name.
K. Enter your business phone number, F G
including area code.
H I J K
Page 5 of 6 Bulletin Number 4949

INSTALLATION:
Developing Unit Suction Fan Replacement
1. Remove the rear cover.
2. Remove the right side cover and the external AUX part/Right.
3. Remove the developing suction filter in Figure 1.
4. Remove the IP and the HD if equipped. (See the Installation Procedure manual for details.)
5. Remove the 3 set screws (M4x6) on the machine left side (see Figure 1).

Remove fan wiring

from harness
Seal

Suction fan
Set cover
screws
Disconnect
connector

Figure 1: Left side of the main body Figure 2: Position of Developing

suction fan

6. Remove the image control board cover.

7. Disconnect all the connectors from the image control board. Remove the wiring from the wire saddle.
8. Remove 12 set screws (M4x6) from the image control board mounting plate.
9. Swing the image control board mounting plate open. Loosen the lower pivot screw and remove the
image control board mounting plate from the machine.
10. Disconnect the connector of the developing suction fan shown in Figure 2.
11. Remove the fan wiring from the wire saddle as shown in Figure 2.
12. Remove 3 set screws of the developing suction fan cover and then remove this cover.
13. Cover the conveyance duct opening with the seal (shown in Figure 3).
Note: Clean the surface with alcohol before attaching the seal.

Seal

Seal location

Figure 3: Conveyance duct opening (before covering) Figure 4: New seal (P/No.56AA10500)
Page 6 of 6 Bulletin Number 4949

14. Replace the developing suction fan with the new fan (P/No. 26TA80530).
Insert it in the direction shown in Figure 5.
Caution: Do not install in wrong direction.

Wiring located at upper right

Label is topside

Figure 5: Developing suction fan installation

direction (P/No. 26TA80530)

15. Secure the developing suction cover with 3 set screws.

16. Insert the countermeasure filter (P/No. 56AA-K040 or 56AA-7351).
Caution: Please discard the current filter.
17. Reinstall the parts in the opposite sequence to removal.

The countermeasure toner filter is a maintenance item and should be replaced every PM. It may
NOTE:
be necessary to order the new toner filter separately until it is included in the PM kit.

Charge Corona Unit Seal

1. Remove the charge corona unit and place it on a flat work surface.
2. Referring to the illustration, clean the surface area of the PCL where the seal is to be applied with isopropyl
alcohol.
3. Remove the backing from the seal to expose the adhesive strip and apply the strip as shown.
PCL Press against areas A and B
Charge corona
A Seal while applying the seal.
unit

64-20
Front side view

Backside view
Seal

64-20
FOC Program Modification Order Form
Program: 7155/7165/FORCE 65/Di551/Di650 Toner Spewing Prevention
Reference: Service Bulletin #4949

Ordering Information
Part Number(s): 56AA–K040FOC 56QA25010FOC
Quantity:

Serial Number(s) (please list)

Customer Information
Bill-To Account ID Ship-To Account ID

Ship-To Address
Bill-To Address
(If different than Bill-To Address)

Purchase Order No. Order Date Name (Please print) Phone No.

PLEASE FAX FORM TO: 860 902-7426

Field Technical Report
Bill to ID# Date Prepared
Ship to ID# P.O.#
Company Bulletin #
Address Model
City/State/Zip

Part# Qty Part# Qty

Serial Number Meter Reading Serial Number Meter Reading

1. 6.
2. 7.
3. 8.
4. 9.
5. 10.
Complete this section only if requested to do so.

Sympton:

Cause:

Action Taken:

Commments:

Attached: __ Service History __ Sample Copies

__ Management Lists __ Other:_______________________

Name: __________________________ Signature:_______________________

For Home use only

Reviewed by:_____________________________ Date:______________

__Approved __Disapproved - Reason_____________________

Order Number:______________________ Date:______________

Processed by:_____________________________________

Mail the completed form with required information to: KMBS 550 Marshall Phelps Rd. Windsor, CT 06095 or
fax the completed form to 860-902-7610.

Any questions regarding this request should be directed to Konica Minolta Technical Support 800-825-5664