This document contains a summary of qualifications and work experience for Ratna Monika. She has over 15 years of experience in sales and training, specializing in Microsoft software and IT solutions. Her roles have included business development, sales, and customer training. She is currently a senior learning consultant at PT. Complus Mediatama Corporindo, where she sources new clients and develops training programs to meet their needs.
This document contains a summary of qualifications and work experience for Ratna Monika. She has over 15 years of experience in sales and training, specializing in Microsoft software and IT solutions. Her roles have included business development, sales, and customer training. She is currently a senior learning consultant at PT. Complus Mediatama Corporindo, where she sources new clients and develops training programs to meet their needs.
This document contains a summary of qualifications and work experience for Ratna Monika. She has over 15 years of experience in sales and training, specializing in Microsoft software and IT solutions. Her roles have included business development, sales, and customer training. She is currently a senior learning consultant at PT. Complus Mediatama Corporindo, where she sources new clients and develops training programs to meet their needs.
This document contains a summary of qualifications and work experience for Ratna Monika. She has over 15 years of experience in sales and training, specializing in Microsoft software and IT solutions. Her roles have included business development, sales, and customer training. She is currently a senior learning consultant at PT. Complus Mediatama Corporindo, where she sources new clients and develops training programs to meet their needs.
Pancoran, Jakarta Selatan 12770 Tel. : 082114610207/ 0818 0899 6869 Email. : missratnamonika@gmail.com
SUMMARY OF QUALIFICATIONS :
• Fast learner, productive and efficient work habits without supervision. Self-motivator with high energy and enthusiasm. Strong analytical and planning skills, combined with the ability to cooperate with teams to meet organizational goals.
PROFESSIONAL HIGHLIGHTS PROJECTS :
2012 Microsoft Office 2010 Overview Training for Sampoerna Agro, Sud Chemie, Bentoel Prima, Bakrie Telecom, United Tractors Microsoft Office Project 2010 for Gunung Sewu Group Microsoft Office Excel and Power Point 2007 for Sari Husada, Kraft Foods Asia, Merck Indonesia, Seamless Pipe Indonesia Jaya Microsoft SharePoint for User for Kraft Foods Asia Microsoft Excel 2003 for Henkel Indonesia IT IL Training for HM. Sampoerna
2011 Microsoft Office 2010 Overview Training for . Clariant Indonesia, Roche Indonesia, Sampoerna Agro, ROKI Indonesia, Tupperware Indonesia, Coca Cola Indonesia, Cabot Indonesia Microsoft Excel 2003 Training for Office Staff at Nutricia Indonesia Microsoft Excel and Power Point 2003 Training for Blue Collar Employee at Nutricia Indonesia Microsoft Excel and Power Pont 2007 Training for Firmenich Indonesia, Seamless Pipe Indonesia Jaya, Titan Petrokimia Nusantara, Novonordisk Indonesia, Nestle Indonesia, Sari Husada IT IL Training for HM. Sampoerna
2010 Microsoft Excel and Power Point 2007 Training for Datacraft, Salim Ivomas Pratama, Hutchison Telecommunication CP, Tirta Investama, Kraft Asia, Coca Cola Distribution Indonesia Microsoft Access 2007 Training for Sud-Chemie Indonesia, Adobe V. 12 Training for Holcim Indonesia Microsoft Project 2003 Training for Holcim Indonesia IT IL Training for HM Sampoerna 2009 Microsoft Ericsson Indonesia, Microsoft Access and Power Point 2003 for Coca Cola Distribution Indonesia Microsoft Excel 2007 for Luxindo RayaExcel 2003
2007 Microsoft Dynamics AX for Human Resource and Financial Module at PT. Mitsuba Indonesia Pipe Parts 2005 SAP Academy Training HR Module for Bank Mandiri SAP Academy Training ABAP Module for Taspen RWD InfoPAK Software for Wings Group
2004 Certified Ethical Hackers Training for Bank Mayapada, Bahana Pembinaan Usaha, Thames PAM Jaya, Aplikanusa Lintasarta, Telkomsel, XL, Chevron, HP Indonesia,
2000- 2002 Hardware Selling (PC, Notebook, Server) for Atlas Copco Indonesia, Save The Children, MI Indonesia, Mc Connel Dowell Indonesia, RCTI, etc)
WORKING EXPERIENCE:
PT. Complus Mediatama Corporindo July 2017 – Present
Position: Senior Learning Consultant Job Description: • Looking for the new customer (corporate customer) and offering IT and Soft Skill) and also IT Solution by outgoing call, sending the IT Training information by email • Visiting and Presentation in prospect’s place • Finding out the prospect’s s need regarding to the training needs, especially customized module and coordinating it with the Training Department • Preparing the quotation and sales proposal for customer inquiry • Preparing the sales progress report
PT. Executrain Nusantara Jaya June 2009 – June 2017
Position: Business Representative Job Description: • Looking for the new customer (corporate customer) and offering IT and Soft Skill) by outgoing call, sending the IT Training information by email • Visiting and Presentation in prospect’s place • Finding out the prospect’s s need regarding to the training needs, especially customized module and coordinating it with the Training Department • Preparing the quotation and sales proposal for customer inquiry • Preparing the sales progress report
PT. Aksesa Sistimindo Pratama July 2006 – July 2008
Position: Sales Account Manager Job Description: • Looking for the new customer (corporate customer) and offering Application Software ERP Microsoft Dynamics Axapta (Ax ) by outgoing call, emails • Doing the Product Presentation in prospect’s place • Finding out the prospect’s s need regarding to the ERP Software implementation and coordinating it with the Consulting Department • Preparing the quotation and sales proposal for customer inquiry • Preparing the sales progress report PT. Genovate Indonesia February 2005- March 2006
Position: Account Manager
Job Description:
• Looking for the new customer (corporate customer) and offering them the IT Training (SAP Training) by outgoing call, sending the IT Training information by email or fax , and doing the presentation at the customer’s place
• Preparing the quotation and sales proposal for customer inquiry
• Preparing the sales progress report
PT. LIFELONG LEARNING (INFORMATICS) April 2004 - January 2005
Position: Corporate Sales Job Description: • Looking for the new customer (corporate customer) and offering them the IT Training by outgoing call, sending the IT Training information by email or fax , and doing the presentation at the customer’s place • Preparing the quotation and sales proposal for customer inquiry • Preparing the IT Training Preview and Seminar/Event by inviting the corporate customer • Supervising the telemarketing for finding the prospective customer • Preparing the sales progress report
PT. METRODATA ELECTRONICS, Tbk September 2001-August 2002
Position: Sales Representative Job Description • Looking for the new customer/prospect and maintaining the existing customer by making sales call, sending information (the latest product or price) by facsimile and visiting them. • Handling the customer’s inquiry for the personal computer, notebook and hardware peripheral by preparing quotation, sales order for the customer (incoming calls and walk in customer) • Preparing data for the computer inquiry project and preparing sales report
EGANET~COM April 2000-August 2001
Position: Sales/Marketing Executive Job Description: • Looking for the new customer/prospect and maintaining the existing customer by making sales call, sending information (the latest product or price) by facsimile and visiting them. • Handling the customer’s inquiry for the personal computer, notebook and hardware peripheral by preparing quotation, sales order for the customer (incoming calls and walk in customer) • Preparing data for the computer inquiry project and preparing sales report
FORMAL EDUCATION.: • Bachelor Degree from Computer Faculty of Gunadarma University, Jakarta 1994-1999 Major in: Information Management (MI). GPA : 2.78
COURSES AND TRAINING:
• Negotiation Skill by Microsoft Indonesia, 2007 • Basic Service Excellence and Telephone Courtesy, by Metrodata , June 2002 • LB LIA English Course, Jakarta, August 1998 • Gunadarma Expo “ The Implementation of Information Technology in PT. TELKOM”, Bandung, July 1997
SKILL: • MS. Office INTEREST: • Sport (Aerobic, jogging); seeing the movie
