Data Analyst: Looking For A New Challenge? Join Our Team About Supercontrol

Data Analyst
Looking for a new challenge? Join our team
About SuperControl
Our vision is to deliver the best self-catering holidays by nurturing the best self-caterers in the
world, developing a new standard. We provide intelligent and user-friendly software that connects
people where it matters. But we don’t stop there; we work with our clients long-term, helping them
to excel tactically and operationally, to innovate and thrive.
We realise the full potential of all individuals in our team and provide a dynamic, progressive and
inspiring working environment which fosters a real sense of purpose, technical agility and
exceptional service to our clients.
Based in Castle Douglas in Dumfries and Galloway, we have more than 1,700 clients worldwide
accounting for 30,000+ rental properties. Our system is responsible for hundreds of millions of GBP
bookings each year. But note that we are on a mission to be the best, not the biggest.
Job purpose
Your key focus areas will be marketing and operations. Your expert analysis and reporting will help release
the untapped potential of our comprehensive database of booking data, reinforcing SuperControl’s position
as trusted advisor to the holiday rental industry.
You will analyse internal data including sales, market research, support and internal process metrics to
continuously improve our operational effectiveness.
We have access to a comprehensive database containing detailed booking, guest and property data. We also
have full authorisation from our clients to use this data anonymously for providing industry analysis.
In our sector there is a lack of readily accessible market data. There is great demand from our clients, and
the wider industry, for access to data of this type for business planning, benchmarking and research. Even
government agencies, such as the national tourist boards, have access to limited data.
There is a clear opportunity to provide clients and the wider industry reports and analysis of this data. The
data analysis will be used to support a range of activities:
• To provide informed content to our marketing team.

• Content for presentations and conference opportunities.
• Evidence value of SuperControl to client businesses.
• To inform development roadmap decisions based on data.
• Provide data to trade associations, academic studies and other third parties.
• Working with developers to embed key metrics and reports in client accounts.
• Potentially provide reporting commercially to clients and third parties.
www.supercontrol.co.uk | Unit 2, Station Yard, Castle Douglas DG7 1LA

Duties and responsibilities
• Define the structure and schema of the data.
• Continual management and testing to optimise data quality.
• Work with database administrators and developers to ensure data from main application is
accurate.
• Work with developers and third party tools to create dashboards and reports.
• Ongoing analysis of industry data to identify and report on key trends and forecasting.
• Working with the marketing team to communicate findings to the industry.
• Running ad-hoc queries and reports for key partners.
• Analyse internal data including sales figures, market research, support and internal processes to
report on key metrics, create operational dashboards and contribute to continuous improvement of
operational effectiveness.
• Reporting to management team and board.
Employee specification
• Extensive SQL experience (MySQL an advantage).

• Solid working knowledge of business intelligence techniques and tools.
• Experience in undertaking analysis and data mining.
• Experience with a range of reporting and analysis tools.
• Fluent English.
• Analytical skills: you will work with large amounts of data - facts, figures and number crunching. You
will need to see through the data and analyse it to find conclusions.
• Communication skills: you will be asked to present your findings and translate data into an
understandable document. You will need to write and speak clearly, communicating complex ideas
in simple terms.
• Critical thinking: you will look at the numbers, trends and data to come to new conclusions based on
the findings.
• Attention to detail: you must be vigilant in your analysis to come to correct conclusions.
• Maths skills: you will require maths skills to estimate numerical data.

Working arrangements
Starting salary: You will start on £24,000-£30,000, depending on experience.

Location: Castle Douglas, Scotland.
Working hours: Monday to Friday, 09.00-17.00.
Probationary period: 4 months.
Travel: SuperControl has a technical office in Bydgoszcz, Poland. Occasional travel to this location may be
required by the role. Travel expenses will be paid. A flexible outlook is favourable to meet the needs of
the business as it grows. The job is predominantly office-based.
Benefits
• Group personal pension scheme with 3% contribution from employer.
• Private healthcare after three years of continuous service.
• Relaxed, friendly working environment.
• A team of 35+ awesome colleagues to work with. Regular social events.
Apply
Please email us your CV and a covering letter explaining why this is the role for you to:
recruitment@supercontrol.co.uk.

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Data Analyst

Looking for a new challenge? Join our team

• To provide informed content to our marketing team.

www.supercontrol.co.uk | Unit 2, Station Yard, Castle Douglas DG7 1LA

• Extensive SQL experience (MySQL an advantage).

www.supercontrol.co.uk | Unit 2, Station Yard, Castle Douglas DG7 1LA

Starting salary: You will start on £24,000-£30,000, depending on experience.

www.supercontrol.co.uk | Unit 2, Station Yard, Castle Douglas DG7 1LA

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