People School Workbook PDF

www.getwsodo.
com
www.getwsodo.com
Vanessa Van Edwards

ScienceofPeople.com
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Welcome!
Welcome to People School! I’m so
thrilled to have you here. In People
School you will learn my framework
for successfully interacting with
people. These are my advanced tips
for highly ambitious people like you!
This workbook has all of the exercises
along with each skill video. Be sure to
fill this out as you watch. You can also
log-in to our private members
network to ask questions at any time.
Let’s do this!
Vanessa
TABLE OF CONTENTS
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- ORIENTATION - SKILL #7: INCREASE LIKABILITY
- INTRODUCTION - SKILL #8: DECODE EMOTIONS
- SKILL #1: FIND YOUR CHARISMA - SKILL #9: CAPITALIZE ON YOUR RELATIONSHIPS
- SKILL #2: PRIME PERFORMANCE - SKILL #10: ASSERT YOURSELF
- SKILL #3: BE ENGAGING - SKILL #11: WEILD INFLUENCE
- SKILL #4: CAPTURE ATTENTION - SKILL #12: STRENGTHEN CONNECTIONS
- SKILL #5: BUILD TRUST - NEXT STEPS
- SKILL #6: HARNESS POWER - CITATIONS

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ORIENTATION
YOUR CAREER DEVELOPMENT PLAN
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Outer Circle: Inner Circle:
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PEOPLE WORKFLOW
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MORNING TASKS
AFTERNOON TASKS
AFTER WORK
PROFESSIONAL
DEVELOPMENT
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WEEKLY PROJECTS
MONTHLY PROJECTS
ANNUAL PROJECTS
SPECIAL
DEVELOPMENT
WHERE DO YOU WANT TO
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BE IN 1 YEAR?
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TECHNICAL RESOURCES NEEDED:

•
•
PEOPLE SKILLS NEEDED:

•
•
HIP: __________
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BE IN 5 YEARS?
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•
•

•
•
HIP: __________
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BE IN 20 YEARS?
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•
•

•
•
HIP: __________
WHAT IS YOUR ONE GOAL FOR
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PEOPLE SCHOOL?
WHAT WAS YOUR BIGGEST
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AHA MOMENT?
@VVANEDWARDS
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INTRODUCTION
WELCOME!
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PEOPLE PROBLEMS:
•
•
•
•
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PEOPLE GOALS:
•
•
•
•
•
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Current Action
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HIPs Goals
Ratings Steps
Skill #1
Skill #2
Skill #3
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Current Action
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HIPs Goals
Ratings Steps
Skill #4
Skill #5
Skill #6
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Current Action
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HIPs Goals
Ratings Steps
Skill #7
Skill #8
Skill #9
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Current Action
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HIPs Goals
Ratings Steps
Skill #10
Skill #11
Skill #12
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Current Action
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HIPs Goals
Ratings Steps
Bonus
New Skills
New Skills
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1. WATCH THE ORIENTATION
2. FINALIZE YOUR CAREER DEVELOPMENT PLAN

& CHOOSE YOUR HIPS
3. FILM YOUR ANSWER: WHAT DO YOU DO?

*BONUS: TAKE YOUR BEFORE SCREENSHOTS
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SKILL #1
FIND YOUR CHARISMA
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WARM CHARISMATIC COMPETENT

Pair #1: www.getwsodo.com
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A. I AM KNOWN FOR MY KINDNESS

B. I AM KNOWN FOR MY SKILLS
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A. I AM CONSIDERED A GREAT TEAM PLAYER

B. I AM CONSIDERED A GREAT TEAM LEADER
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A. PEOPLE SOMETIMES INTERRUPT ME

B. PEOPLE SOMETIMES TELL ME I AM HARD TO TALK TO
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A. I AM COMPASSIONATE
B. I AM IMPRESSIVE
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A. I AM PATIENT
B. I AM EFFICIENT
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A. PEOPLE THINK OF ME AS A CARETAKER

B. PEOPLE THINK OF ME AS AN EXPERT
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A. I AM VERY EXPRESSIVE
B. I CAN CONCEAL MY EMOTIONS
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A. I CAN BE SEEN AS A PUSHOVER

B. I CAN BE SEEN AS INTIMIDATING
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A. PEOPLE WOULD CONSIDER ME WARM

B. PEOPLE WOULD CONSIDER ME COMPETENT
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A. PEOPLE CONSIDER ME VERY FRIENDLY

B. PEOPLE CONSIDER ME VERY SMART
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More A’s 5/5 More B’s

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HIPs: ____________
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PATTERNS
+ WHAT YOU ALREADY DO
- WHAT YOU DO NOT DO
? NOT SURE
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WARM LEADERS & MANAGERS
•__ ENCOURAGE TEAMMATES
•__ INSPIRE COLLEAGUES AND KEEP UP MORALE
•__ SUPPORT AND CHEERLEAD

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WARM COMMUNICATORS
•__ ARE GOOD AT GETTING PEOPLE TO OPEN UP
•__ HAVE EXCEPTIONAL BONDING ABILITIES
•__ TEND TO BE WELL-LIKED AMONGST BOTH

COLLEAGUES AND CLIENTS
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WARM COLLABORATORS
•__ GET TEAMS TO WORK TOGETHER EVEN

ACROSS DEPARTMENTS
• __ MAKE GOOD MEDIATORS & SERVE WELL

AS NEUTRAL THIRD PARTIES
•__ HELP EVERYONE FEEL HEARD & VALUED

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WARM SALES & CLIENT LIAISONS
•__ SPECIALIZE IN BUILDING RAPPORT WITH CLIENTS
•__ CAN QUICKLY WARM UP COLD LEADS
•__ HAVE A LARGE AND ROBUST NETWORK TO PITCH

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COMPETENT LEADERS & MANAGERS
•__ PITCH IDEAS
•__ GET BUY IN
•__ INFLUENCE TEAM MEMBERS
•__ HAVE A STRONG REPUTATION THAT

PRECEDES THEM
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COMPETENT COMMUNICATORS
•__ RUN MEETINGS AND KEEP ON AGENDA
•__ PERSUADE PEOPLE TO THEIR POINT OF VIEW
•__ STRATEGIC ABOUT RELATIONSHIP BUILDING

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COMPETENT COLLABORATORS
•__ LEVERAGE STRENGTHS ACROSS TEAMS

AND TEAM MEMBERS
•__ ASSESS WEAKNESSES AND CONFLICT

RESOLUTION IF NEEDED
•__ ALWAYS HUNT THE ACTION STEP DURING

DISCUSSIONS
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COMPETENT SALES & CLIENT LIAISONS
•__ GUIDE CLIENTS THROUGH A PROJECT
•__ GIVE VERY DIRECT, POWERFUL SALES

PITCHES TO GET A YES
•__ ARE WELL KNOWN IN THE INDUSTRY

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+ - ?
• • •
• • •
• • •
PEOPLE DEVELOPMENT PLAN
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Current Action
HIPs Goals
Rating Steps
Skill #1:
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1. PICK YOUR TOP 3 + TO PRACTICE

2. PICK YOUR TOP 3 - TO TARGET
3. PICK YOUR TOP 3 ? TO EXPERIMENT
*BONUS: ARE YOUR PEOPLE WARM OR COMPETENT?
*BONUS: SEND THE CHARISMA QUIZ TO AN UNKNOWN

WHAT WAS YOUR BIGGEST AHA
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MOMENT IN SKILL #1?
@VVANEDWARDS
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SKILL #2
PRIME PERFORMANCE
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Which President Smiled

the Most?
a) Bill Clinton
b) Jimmy Carter
c) George Bush Sr.
d) Barack Obama
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Who had the longest

speech?
a) Ronald Reagan
b) Harry Truman
c) Donald Trump
d) Bill Clinton
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What is the most popular

tie color?
a) Blue
b) Red
c) Grey
d) There was a tie between red and blue
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Which President used the

most emotional language?
a) John F. Kennedy
b) Donald Trump
c) Jimmy Carter
d) George W. Bush
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most negative language?
a) George Bush Sr.
b) Donald Trump
c) Richard Nixon
d) John F. Kennedy
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most positive language?
a) Jimmy Carter
b) Ronald Reagan
c) Lyndon B. Johnson
d) Dwight D. Eisenhower
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Which party uses more “I”

language versus “We” language?
a) Democrats
b) Republicans
c) It’s about the same
Are You Excited?
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WARM WORDS:
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• HI FRIEND!
• LET’S CONNECT
• CHEERS,
• I’M OPEN
• TOGETHER
• EXCITED
• COLLABORATE
• HAPPY TO BE HERE
• BEST
• BOTH
COMPETENT WORDS:
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• PRODUCTIVE
• LET’S BRAINSTORM
• EFFECTIVE
• GET READY
• WE’LL POWER THROUGH
• EFFICIENT
• LEAD
• KNOWLEDGE
• STREAMLINED
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• EMAILS
• CANNED RESPONSES
• SOCIAL PROFILES
• CALENDAR INVITES
• MARKETING MATERIALS
• INTRODUCTIONS
• WEBSITE / PDF
• BIO / LINKEDIN
• GAMES / WARM-UPS
1. Open your sent email
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folder
2. Pull up a recent
important message
3. Mark it up!
• Underline positive words
• Circle In-group Pronouns
• Rate your opener
4. Check canned responses

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Current Action
HIPs Goals
Rating Steps
Skill #2:
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1. DO A PRIMING AUDIT
__ MARKETING MATERIALS
__ SLIDES
__ EMAILS + CANNED RESPONSES
__ CALENDAR INVITES
__ WEBSITE / PDF
__ LINKEDIN / SOCIAL PROFILES
2. WHAT IS YOUR HIGHEST IMPACT PRIMING AREA?
3. PRIME WITH WORDS: ALL EMAILS & CALLS TODAY

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MOMENT IN SKILL #2?
@VVANEDWARDS
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SKILL #3
BE ENGAGING
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WHAT’S YOUR DEFAULT GAZE

ZONE?
PRIORITIZE WHICH AREA COULD USE MORE PURPOSEFUL GAZING:
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___ DECODING A NEW CLIENT

___ STRENGTHENING YOUR FIRST IMPRESSION
___ ASSESSING HOW A COLLEAGUE REALLY FEELS
ABOUT A MANAGER
___ FIGURING OUT A TEAM’S RELATIONSHIPS
___ PERSUADING SOMEONE TO YOUR IDEAS IN A
MEETING
___ GETTING SOMEONE TO OPEN UP
___ BUILDING RAPPORT
___ BUILDING RESPECT
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____________ ____________
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HIPs: ____________
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Current Action
HIPs Goals
Rating Steps
Skill #3:
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1. FIND YOUR DEFAULT GAZE ZONE
2. USE THE CHARISMA SCALE TO BE PURPOSEFUL

WITH YOUR GAZE
3. PRACTICE ALL 3 AND SEE WHICH FEELS NATURAL

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MOMENT IN SKILL #3?
@VVANEDWARDS
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SKILL #4
CAPTURE ATTENTION
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WARM-UP
Unscramble the Following Words
PAPYH
MISTOIMP
THAINMSMUEH
RAVE
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Write a practice introduction for the colleague you

work with the most:
RAVE
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Write a practice introduction for the colleague you

work with the least:
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HIPs: ____________
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I AM A ______.
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I AM A ______.
WHO HELPS ____.
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I AM A ______.
WHO HELPS ____.
BECAUSE _____.
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Current Action
HIPs Goals
Rating Steps
Skill #4:
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1. CREATE YOUR LOGLINE: I AM A __ WHO

HELPS __ BECAUSE __.
2. WHAT’S YOUR GO-TO OPENER?
3. HOW CAN YOU GET MORE ATTENTION ON

YOUR OPENERS?
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MOMENT IN SKILL #4?
@VVANEDWARDS
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SKILL #5
BUILD TRUST
WHAT GESTURES COULD YOU USE?
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•LISTING AND NUMBERS

•SIZING
•INCLUSIVITY
•FROM THE HEART
•LEVELS AND PHASES
•YOU VS ME
•GROWTH
•2 CONCEPTS
•TOGETHERNESS
WHAT MODES COULD YOU USE?
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• HAND GESTURES
• SLIDES
• VIDEOS
• PHOTOS
• ACTIVITIES
• RECORDINGS
• DEMOS
• EXAMPLES
• CASE STUDIES
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Hearing Reading Watching Interacting
Email
Phone
Video
In-Person
Presenting
HOW CAN YOU SOUND DIFFERENT,
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LOOK DIFFERENT, AND ACT

DIFFERENTLY?
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Current Action
HIPs Goals
Rating Steps
Skill #5:
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1. ACTIVATE YOUR HANDS — KEEP THEM

VISIBLE AND/OR EXPLANATORY
2. ALWAYS START & END ON A HANDSHAKE
3. WHERE CAN YOU ADD MORE VISUAL

HOOKS, MODES OR PATTERN INTERRUPTS?
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MOMENT IN SKILL #5?
@VVANEDWARDS
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SKILL #6
HARNESS POWER
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WARM-UP
What face am I making?
__ Smile
__ Frown
__ Neutral
__ Power Posing
DO YOU GET INTO ANY OF THESE VOCAL FUNKS?
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___ SOUNDING MEMORIZED

___ USING SCRIPTS
___ SOUNDING BORED
___ OVER APOLOGIZING
___ NOT SMILING
___ BEING TOO SERIOUS
___ HAVING YOUR BAD MOOD INFECT
YOUR TONE
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____________ ____________
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HIPs: ____________
Circle Areas You Should Add:
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WARMTH COMPETENCE
• STORIES • LOW TONE

• PASSION • NO QUESTION
• SMILING INFLECTION
• MATCHING • PATTERN INTERRUPT
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Current Action
HIPs Goals
Rating Steps
Skill #6:
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1. RECORD YOUR NEXT PHONE CONVERSATION
2. CORRECT YOUR VOICEMAIL
3. PRACTICE EACH ASPECT OF VOCAL POWER

IN A LOW-PRESSURE SITUATION
BONUS: GET PROFESSIONAL HELP

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Want to work with one of our trainers?

Email: manager@scienceofpeople.com
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MOMENT IN SKILL #6?
@VVANEDWARDS
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SKILL #7
INCREASE LIKABILITY
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WHICH DO YOU USE?

___ WAVE HELLO AND SMILE
___ INVITE PEOPLE TO COME SIT WITH YOU
___ MAKE EYE CONTACT
___ USE POSITIVE OPENERS
___ TURN YOUR ENTIRE BODY TOWARDS
SOMEONE AS THEY SPEAK
___ LEAN IN WHEN YOU AGREE WITH
SOMEONE
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CONVERSATION BLUEPRINT
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____________ ____________
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HIPs: ____________
UNLOCKING ME TOO’S
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LEVEL 1: GALLUP RECOGNITION INTERVIEW
1. BY WHAT NAME DO YOU LIKE TO BE CALLED?

2. WHAT ARE YOUR HOBBIES OR INTERESTS THAT YOU LIKE TO TALK
ABOUT A LOT?
3. WHAT INCREASES YOUR POSITIVE EMOTIONS OR FILLS YOUR BUCKET
THE MOST?
4. FROM WHOM DO YOU MOST LIKE TO RECEIVE RECOGNITION OR
PRAISE?
5. WHAT TYPE OF RECOGNITION OR PRAISE DO YOU LIKE BEST? DO YOU
LIKE PUBLIC, PRIVATE, WRITTEN, VERBAL, OR OTHER KINDS OF
RECOGNITION?
6. WHAT FORM OF RECOGNITION MOTIVATES YOU THE MOST? DO YOU
LIKE GIFT CERTIFICATES, A TITLE FOR WINNING A COMPETITION, A
MEANINGFUL NOTE OR E-MAIL, OR SOMETHING ELSE?
7. WHAT IS THE GREATEST RECOGNITION YOU HAVE EVER RECEIVED?
* (OPENERS / LOGLINES )
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LEVEL 2: ARTHUR ARON’S INTIMACY QUESTIONS
10. IF YOU COULD CHANGE ANYTHING ABOUT THE WAY YOU WERE
RAISED, WHAT WOULD IT BE?
13. IF A CRYSTAL BALL COULD TELL YOU THE TRUTH ABOUT
YOURSELF, YOUR LIFE, THE FUTURE OR ANYTHING ELSE, WHAT
WOULD YOU WANT TO KNOW?
14. IS THERE SOMETHING THAT YOU’VE DREAMT OF DOING FOR A LONG
TIME? WHY HAVEN’T YOU DONE IT?
17. WHAT IS YOUR MOST TREASURED MEMORY?
25. MAKE THREE TRUE “WE” STATEMENTS EACH. FOR INSTANCE, “WE
ARE BOTH IN THIS ROOM FEELING…”
33. IF YOU WERE TO DIE THIS EVENING WITH NO OPPORTUNITY TO
COMMUNICATE WITH ANYONE, WHAT WOULD YOU MOST REGRET NOT
HAVING TOLD SOMEONE? WHY HAVEN’T YOU TOLD THEM YET?
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LEVEL 3: SELF-NARRATIVE IDENTIFICATION
1. IF YOU HAD TO COMPARE YOUR LIFE TO ANY BOOK OR MOVIE

CHARACTER, WHO WOULD BE MOST SIMILAR?
2. WHAT’S YOUR STORY?
3. WHAT MADE YOU WHO YOU ARE?
4. WHAT’S SOMETHING YOU USED TO KNOW, BUT NO LONGER
BELIEVE?
5. WHAT FORCES SHAPED YOUR PERSONALITY?
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Current Action
HIPs Goals
Rating Steps
Skill #7:
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1. FIND YOUR FAVORITE LIKING NONVERBAL
2. WHAT LEVEL OF INTIMACY ARE YOU WITH YOUR

HIPS? CAN YOU USE ME TOO’S TO LEVEL UP?
3. DO ALL 3 LEVELS OF QUESTIONS WITH SOMEONE

IN YOUR LIFE
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MOMENT IN SKILL #7?
@VVANEDWARDS
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SKILL #8
DECODE EMOTIONS
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This face is:
___________
I have seen this face in the past:

•
•
•
I might see this face in the future:

•
•
•
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This face is:
___________

•
•
•

•
•
•
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This face is:
___________

•
•
•

•
•
•
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This face is:
___________

•
•
•

•
•
•
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This face is:
___________

•
•
•

•
•
•
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This face is:
___________

•
•
•

•
•
•
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This face is:
___________

•
•
•

•
•
•
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Current Action
HIPs Goals
Rating Steps
Skill #8:
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1. PRACTICE SPOTTING EACH MICROEXPRESSION
2. THINK & PLAN AHEAD WHEN YOU MIGHT SEE

EACH
3. DO AN EMAIL EMOTIONAL ANALYSIS
BONUS: LIE DETECTION COURSE!

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Coupon Code: 15% off

with code ‘pschool’
www.scienceofpeople.com/TRUTH
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MOMENT IN SKILL #8?
@VVANEDWARDS
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SKILL #9
CAPITALIZE ON YOUR RELATIONSHIPS
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PET PROJECT
• WHAT DO YOU DAYDREAM ABOUT?
• DO YOU HAVE A SECRET SIDE-HUSTLE?
• WHAT IDEA / PROJECT / THING DO YOU
RUN HOME TO?
• WHAT PERSONAL PASSION PROJECT
ARE YOU WORKING ON?
• IF YOU HAD TO SWITCH CAREERS WHAT
WOULD YOU DO?
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PEST PROJECT
• [DECODE EMOTIONS]
• WHAT KEEPS YOU UP AT NIGHT?
• DO YOU HAVE ANY SECRET FEARS?
• WHAT’S YOUR BIGGEST PET PEEVE?
• IF YOU COULD CHANGE ONE THING
ABOUT YOURSELF WHAT WOULD IT BE?
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CIRCLE WHICH NONVERBAL

CAPITALIZATION YOU USE:
NODDING
TILTING
FRONTING
OPEN BODY
SMILING
OPTIMIZING SPACE
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____________ ____________
____________ ____________
____________ ____________
____________ ____________
____________ ____________
HIPs: ____________
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Current Action
HIPs Goals
Rating Steps
Skill #9:
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1. WHAT’S YOUR PET AND PEST PROJECT?
2. HOW ABOUT THE PEOPLE IN YOUR LIFE?

• WHO ARE YOU MOST CURIOUS ABOUT?
3. WHAT ARE YOUR SPATIAL NEEDS?

• WHAT ZONE DO YOU LIKE BEST?
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MOMENT IN SKILL #9?
@VVANEDWARDS
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SKILL #10
ASSERT YOURSELF
IT’S BETTER TO BE A PASSENGER WHEN:
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I DON’T KNOW ANYONE

I’M IN A NEW CONTEXT
I FEEL INTROVERTED
I WANT TO LEARN HOW TO RIDE
*THERE IS ALREADY A DRIVER
IT’S BETTER TO BE A DRIVER WHEN:

I KNOW THE MOST PEOPLE
I’M IN A COMFORTABLE CONTEXT
I FEEL EXTROVERTED
I WANT TO LEARN TO DRIVE
*THERE ARE NO DRIVERS
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BAD DRIVERS:
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TALK THE MOST

USE AUTOPILOT
INTERRUPT
FORCE CONVERSATION
CONVERSATIONAL DRIVERS:
GET OFF AUTOPILOT
INCLUDE EVERYONE
CAPITALIZE ON EXCITEMENT
ENCOURAGE RECIPROCITY
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Do you prefer to drive or ride?
What role do you usually play?

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Current Action
HIPs Goals
Rating Steps
Skill #10:
www.getwsodo.com
www.getwsodo.com
1. DO YOU TYPICALLY LIKE TO BE DRIVER OR

PASSENGER? TRY BOTH TODAY.
2. HOW COULD THIS HAVE HELPED PREVIOUS

AWKWARD CONVERSATIONS?
3. WHAT ROLE SHOULD YOU PLAY WITH YOUR

HIPS?
www.getwsodo.com
www.getwsodo.com
MOMENT IN SKILL #10?
@VVANEDWARDS
www.getwsodo.com
www.getwsodo.com
SKILL #11
WIELD INFLUENCE
1. BE BROAD www.getwsodo.com
www.getwsodo.com
WHEN CAN YOU STAND LIKE A WINNER?
2. DON’T BLOCK
WHEN CAN YOU BE MORE OPEN?
3. DON’T SOOTHE
WHEN DO YOU SELF-SOOTHE?
CONSTRUCTIVE VS DECONSTRUCTIVE LANGUAGE
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www.getwsodo.com
• MY REASONING IS • I’M NOT SURE BUT

• SPECIFICALLY • MAYBE
• TO SUMMARIZE • JUST
• IT WOULD BE GOOD TO • UM
• THANK YOU FOR • YOU KNOW
• I APPRECIATE THE • I’M NOT GOOD AT
• I LIKE • KINDA
• PLEASE • YOU DON'T UNDERSTAND
• WE’LL SUCCEED IF WE • WHAT’S THE POINT?
• I UNDERSTAND WHY • DON’T GO THERE
• THE GOAL • LISTEN TO ME
• OUR MISSION • HE DOESN’T GET IT
• LET’S BREAK THIS DOWN • DON’T START ON THAT
• YES, AND… • PROBABLY
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www.getwsodo.com
Current Action
HIPs Goals
Rating Steps
Skill #11:
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www.getwsodo.com
1. PRACTICE INFLUENCE NONVERBAL (ON

THE PHONE IN YOUR + AREAS)
2. DECODE BLOCKING, SELF-SOOTHING &

DEFEAT IN OTHERS
3. CHECK YOUR EMAIL VERBAL ACUITY

• UPDATE YOUR CANNED RESPONSES
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www.getwsodo.com
@VVANEDWARDS
www.getwsodo.com
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SKILL #12
STRENGTHEN CONNECTIONS
DO YOU HAVE ENOUGH: www.getwsodo.com
www.getwsodo.com
1. PSYCHOLOGICAL SAFETY
2. DEPENDABILITY
3. STRUCTURE & CLARITY
4. MEANING OF WORK
5. IMPACT OF WORK
www.getwsodo.com
www.getwsodo.com
WHICH TYPE OF MEANING DO

YOU HAVE?
___ Social Meaning
___ Mission Meaning
___ Incentive Meaning
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www.getwsodo.com
____________ ____________
____________ ____________
____________ ____________
____________ ____________
____________ ____________
TEAM WORKFLOW
GROUP DEVELOPMENT PLAN
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www.getwsodo.com
WHAT ARE YOUR TEAM GOALS?

www.getwsodo.com
www.getwsodo.com
WHAT RESOURCES DOES THE TEAM NEED?

www.getwsodo.com
www.getwsodo.com
WHAT PEOPLE SKILLS DOES THE TEAM NEED?

POSITIVE IMPACT TEST
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www.getwsodo.com
___ I HAVE HELPED SOMEONE IN THE LAST 24 HOURS

___IN THE LAST WEEK, I HAVE LISTENED TO SOMEONE
TALK THROUGH HIS OR HER GOALS AND AMBITIONS
___I MAKE UNHAPPY PEOPLE LAUGH
___I NOTICE WHAT MY COLLEAGUES DO AT A LEVEL OF
EXCELLENCE
___ I STARTED & ENDED MY MEETINGS ON A HANDSHAKE
___ I MADE PURPOSEFUL EYE CONTACT WITH EVERYONE I
SPOKE WITH TODAY
___ I LISTENED ASSERTIVELY TODAY
www.getwsodo.com
www.getwsodo.com
Current Action
HIPs Goals
Rating Steps
Skill #12:
www.getwsodo.com
www.getwsodo.com
1. HOW CAN YOU CREATE MORE SAFETY?
2. HOW CAN YOU CREATE MORE ACCOUNTABILITY?
3. HOW CAN YOU CREATE MORE STRUCTURE &

CLARITY?
4. HOW CAN YOU CREATE MORE MEANING?
5. HOW CAN YOU INCREASE THE IMPACT?

www.getwsodo.com
www.getwsodo.com
@VVANEDWARDS
www.getwsodo.com
www.getwsodo.com
NEXT STEPS
ACTIVATE YOUR PEOPLE SKILLS
3 HIGHEST IMPACT AREAS:
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www.getwsodo.com
Current Action
HIPs Goals
Rating Steps
Skill #__:
Skill #__:
Skill #__:
www.getwsodo.com
www.getwsodo.com
OPEN YOUR CALENDAR

EVERY MONDAY: ADD 3 MORE
HIP MEETINGS
ANY POTENTIAL PRACTICE EVENTS?
YOUR PEOPLE CHECKLIST
www.getwsodo.com
www.getwsodo.com
__ SET YOUR CHARISMA GOALS

PREP
__ ARE YOU PRIMING?
__ PURPOSEFUL GAZE GRAND ENTRANCE
__ USE A POSITIVE OPENER
__ START WITH A HANDSHAKE GREETING
__ RAVE
__ USE A LOGLINE + HAND GESTURES
__ VISUAL HOOKS / INTERRUPTS FIRST IMPRESSION
__ USE VOCAL POWER
__ SHOW LIKING
www.getwsodo.com
www.getwsodo.com
__ FIND 3 LEVELS OF ME TOO’S CONNECTING

__ DECODE EMOTIONS
__ REMAIN EMOTIONALLY OPEN
__ FIND A PET OR PEST PROJECT
__ BE BROAD & OPEN
INFLUENCING
__ USE VERBAL ACUITY
__ IS THERE SAFETY?
__ IS THERE DEPENDABILITY? COLLABORATING
__ IS THERE CLEAR STRUCTURE?
__ WHAT IS OUR WHY?
__ WHAT IS THE IMPACT?
www.getwsodo.com
www.getwsodo.com
WWW.SCIENCEOFPEOPLE.COM/CAPTIVATE
LEARN TO DETECT LIES:
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www.getwsodo.com
15% off
with code pschool
WWW.SCIENCEOFPEOPLE.COM/TRUTH
BECOME A SCIENCE OF PEOPLE
www.getwsodo.com
www.getwsodo.com
TRAINER:
*Or find one near you!
WWW.SCIENCEOFPEOPLE.COM/TRAINER
www.getwsodo.com
www.getwsodo.com
1. IDENTIFY YOUR 3 HIGHEST IMPACT SKILLS
2. IDENTIFY YOUR 3 HIGHEST IMPACT GOALS
3. IDENTIFY YOUR FIRST 3 ACTION STEPS
4. DO THE COMPLETION TEST

WHAT WAS YOUR BIGGEST
www.getwsodo.com
www.getwsodo.com
AHA MOMENT IN THIS ENTIRE

COURSE?
@VVANEDWARDS
www.getwsodo.com
www.getwsodo.com
Thank You!
I want to hear about your progress. Let me know
when you hit your goal. Tell me about your triumphs.
vanessa@scienceofpeople.com
www.getwsodo.com
www.getwsodo.com
CITATIONS
www.getwsodo.com
www.getwsodo.com
Belyk, M., & Brown, S. (2014). Perception of affective and linguistic prosody: An ALE meta-analysis of
neuroimaging studies. Social Cognitive And Affective Neuroscience, 9(9), 1395-1403. doi:10.1093/scan/
nst124
del Mar Vanrell, M., Mascaró, I., Torres-Tamarit, F., & Prieto, P. (2013). Intonation as an encoder of speaker
certainty: Information and confirmation yes-no questions in Catalan. Language And Speech, 56(2),
163-190. doi:10.1177/0023830912443942
Drahota, A., Costall, A., & Reddy, V. (2008). The vocal communication of different kinds of
smile. Speech Communication, 50(4), 278-287. doi:10.1016/j.specom.2007.10.001
Fabritius, F. (2017). The leading brain: powerful science-based strategies for achieving peak
performance. New York: TarcherPerigee.
Farroni, T., Csibra, G., Simion, F., & Johnson, M. H. (2002). Eye contact detection in humans
from birth. Proceedings of the National Academy of Sciences, 99(14), 9602-9605. doi:10.1073/pnas.
152159999
Goldin-Meadow, S. (2005). Hearing gesture: how our hands help us think. Cambridge Mass.:
The Belknap Press of Harvard University Press.
Gregory, S. W., Jr., & Webster, S. (1996). A nonverbal signal in voices of interview partners
effectively predicts communication accommodation and social status perceptions.
Journal of Personality and Social Psychology, 70(6), 1231-1240.
template bindings={}http://dx.doi.org/10.1037/0022-3514.70.6.1231
www.getwsodo.com
www.getwsodo.com
Insel, T. R., & Fernald, R. D. (2004). HOW THE BRAIN PROCESSES SOCIAL INFORMATION: Searching for the
Social Brain. Annual Review of Neuroscience, 27(1), 697-722. doi:10.1146/annurev.neuro.
27.070203.144148
Introduction: Management and leadership in organisations. (2007). Leadership and Management in

Organisations, Xiii-Xiv. doi:10.1016/b978-0-08-046528-9.50003-8
Kahn, W. A. (1992). To Be Fully There: Psychological Presence at Work. Human Relations, 45(4), 321-349. doi:
10.1177/001872679204500402
Kirsch, P., Esslinger, C., Chen, Q., Mier, D., Lis, S., Siddhanti, S., . . . Meyer-Lindenberg, A. (2006). Oxytocin
modulates neural circuitry for social cognition and fear in humans. The Journal of Neuroscience: The Official
Journal of the Society for Neuroscience, 25(49), 11489-11493. doi:10.3410/f.10069.467553
Kobayashi, H., & Kohshima, S. (2001). Unique morphology of the human eye and its adaptive meaning:
comparative studies on external morphology of the primate eye. Journal of Human Evolution, 40(5), 419-435.
doi:10.1006/jhev.2001.0468
Nummenmaa, L., Glerean, E., Hari, R., & Hietanen, J. K. (2013). Bodily maps of emotions. Proceedings of the
National Academy of Sciences, 111(2), 646-651. doi:10.1073/pnas.1321664111
Rizzolatti, G., & Sinigaglia, C. (2008). Mirrors in the brain: how our minds share actions and emotions. Oxford:
Oxford University Press.
Sanders, T. (2006). The likability factor: how to boost your L-factor & achieve your lifes dreams. New York: Three
Rivers Press.
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www.getwsodo.com
Stephens-Davidowitz, S. (2017). Everybody lies big data, new data, and what the internet can tell us about who
we really are. New York, NY: Dey St.
Stephens-Davidowitz, S. (2017, May 8). How to Predict If a Borrower Will Pay You Back. Retrieved September
05, 2017, from http://nymag.com/scienceofus/2017/05/what-the-words-you-use-in-a-loan-application-
reveal.html
Tracy, J., & Lin, B. (2008, August 11). UBC study of Olympic athletes shows that pride and shame are universal
expressions. Retrieved September 05, 2017, from https://news.ubc.ca/2008/08/11/ubc-study-of-olympic-
athletes-shows-that-pride-and-shame-are-universal-expressions/
Uvnäs-Moberg, K. (1998). OXYTOCIN MAY MEDIATE THE BENEFITS OF POSITIVE SOCIAL INTERACTION AND
EMOTIONS. Psychoneuroendocrinology, 23(8), 819-835. doi:10.1016/s0306-4530(98)00056-0
Vorauer, J. D., Cameron, J. J., Holmes, J. G., & Pearce, D. G. (2003). Invisible overtures: Fears of rejection and
the signal amplification bias. Journal of Personality and Social Psychology, 84(4), 793-812. doi:
10.1037/0022-3514.84.4.793
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www.getwsodo.

Vanessa Van Edwards

- ORIENTATION - SKILL #7: INCREASE LIKABILITY

- INTRODUCTION - SKILL #8: DECODE EMOTIONS

- SKILL #2: PRIME PERFORMANCE - SKILL #10: ASSERT YOURSELF

- SKILL #3: BE ENGAGING - SKILL #11: WEILD INFLUENCE

- SKILL #4: CAPTURE ATTENTION - SKILL #12: STRENGTHEN CONNECTIONS

- SKILL #5: BUILD TRUST - NEXT STEPS

- SKILL #6: HARNESS POWER - CITATIONS

TECHNICAL RESOURCES NEEDED:

PEOPLE SKILLS NEEDED:

TECHNICAL RESOURCES NEEDED:

PEOPLE SKILLS NEEDED:

TECHNICAL RESOURCES NEEDED:

PEOPLE SKILLS NEEDED:

1. WATCH THE ORIENTATION

2. FINALIZE YOUR CAREER DEVELOPMENT PLAN

3. FILM YOUR ANSWER: WHAT DO YOU DO?

WARM CHARISMATIC COMPETENT

A. I AM KNOWN FOR MY KINDNESS

A. I AM CONSIDERED A GREAT TEAM PLAYER

A. PEOPLE SOMETIMES INTERRUPT ME

A. PEOPLE THINK OF ME AS A CARETAKER

A. I CAN BE SEEN AS A PUSHOVER

A. PEOPLE WOULD CONSIDER ME WARM

A. PEOPLE CONSIDER ME VERY FRIENDLY

WARM CHARISMATIC COMPETENT

More A’s 5/5 More B’s

Outer Circle: Inner Circle:

WARM LEADERS & MANAGERS

•__ ENCOURAGE TEAMMATES

•__ INSPIRE COLLEAGUES AND KEEP UP MORALE

•__ SUPPORT AND CHEERLEAD

•__ ARE GOOD AT GETTING PEOPLE TO OPEN UP

•__ HAVE EXCEPTIONAL BONDING ABILITIES

•__ TEND TO BE WELL-LIKED AMONGST BOTH

•__ GET TEAMS TO WORK TOGETHER EVEN

• __ MAKE GOOD MEDIATORS & SERVE WELL

•__ HELP EVERYONE FEEL HEARD & VALUED

WARM SALES & CLIENT LIAISONS

•__ SPECIALIZE IN BUILDING RAPPORT WITH CLIENTS

•__ CAN QUICKLY WARM UP COLD LEADS

•__ HAVE A LARGE AND ROBUST NETWORK TO PITCH

COMPETENT LEADERS & MANAGERS

•__ PITCH IDEAS

•__ GET BUY IN

•__ INFLUENCE TEAM MEMBERS

•__ HAVE A STRONG REPUTATION THAT

•__ RUN MEETINGS AND KEEP ON AGENDA

•__ PERSUADE PEOPLE TO THEIR POINT OF VIEW

•__ STRATEGIC ABOUT RELATIONSHIP BUILDING

•__ LEVERAGE STRENGTHS ACROSS TEAMS

•__ ASSESS WEAKNESSES AND CONFLICT

•__ ALWAYS HUNT THE ACTION STEP DURING

COMPETENT SALES & CLIENT LIAISONS

•__ GUIDE CLIENTS THROUGH A PROJECT

•__ GIVE VERY DIRECT, POWERFUL SALES

•__ ARE WELL KNOWN IN THE INDUSTRY

1. PICK YOUR TOP 3 + TO PRACTICE