A Report On

MARKETING STUDY OF PARLE

SUBMITTED BY:
MR. MUKUL SHARAWAT
BBA GENERAL Sem (III)

PROJECT GUIDE:
MRS. SAUMYA GOYAL

SUBMITTED TO:
CHANDERPRABHU JAIN COLLEGE OF HIGHER STUDIES & SCHOOL OF LAW

CERTIFICATE

I, MRS. SAUMYA GOYAL hereby certify that MR. MUKUL SHARAWAT, a student of CPJ
college has completed project on ―MARKETING STUDY OF PARLE‖ in the Academic Year
2016 – 2019. Thus information submitted is true and original to the best of my knowledge.

Project co – ordinator:

MRS. SAUMYA GOYAL

Date: OCTOBER 9, 2017
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ACKNOWLEDGEMENT

I take this opportunity to thank the CPJ college for giving me a chance to do this project.

I express my sincere gratitude to MRS. SAUMYA GOYALand other teachers for their
constant support and helping for completing the project.

I am also grateful to my friends for giving support in my project. Lastly, I would like to thank
each and every person who helped me in completing the project especially MY PARENTS.

SIGNATRUE
3

EXECUTIVE SUMMARY

The report is an earnest endeavour made to understand the present market scenario in biscuits
captured by the Parle and the other competitor‘s brand viz., Britannia, Priyagold , and ITC. We are
required to see the coverage by the Parle Product Pvt. Ltd., and bring out the potential and loyal
retailers so that the company could maintain the market leadership in the existing business scenario in
the biscuit and the confectionaries. The study encompasses the penetration of the existing Parle
Products (Biscuits and Confectionaries) and the market potential for the new product like Golden
Arch, Nimkin, Monaco Funion, Melody Softee, Mazelo. Their motives were to study the working of
the distributors in Delhi market. They have mentioned the problems and the loop holes in the Parle‘s
distribution system and the promotional tools, which they have found during the course of study and
recommended various corrective measures for it. I also studied the behaviour of consumer about their
preferences for Biscuits, Candies, and their overall buying
behaviour with the help of questionnaire.

OBJECTIVES OF THE STUDY

PRIME OBJECTIVES

To study marketing in detail.

To know importance of marketing.

To understand the concept of marketing clearly by means of Parle biscuit demand

analysis. To find out the marketing strategy used by the Parle

OTHER OBJECTIVES

To find out the competitive activity and merchandising through retailer of PARLE
G BISCUIT.
To find out the consumer preference according to retailer view.
To find out the satisfaction levels towards service provide by PARLE G.
To find out the major competitor of PARLE G BISCUIT.

RESEARCH METHODOLOGY

DATA COLLECTION METHOD

Data collection is an elaborate process in which the researches makes a planned research for all
relevant data. Data is the foundation of all market research. Data are facts may be obtained
from several sources. Data can be classified as:
PRIMARY DATA
SECONDARY DATA

PRIMARY DATA

It is gathered for the first time by the researchers. If the secondary data is found to be
inadequate or unavailable, the researcher goes for primary data.

COLLECTION OF PRIMARY DATA

The researcher was assigned to do a comparative study on PARLE G BISCUIT. In order to

accomplish the job, the researcher adopted the two-way strategy to collect the primary data.
Secondly to complete the job in a more genuine way, retailer survey was conducted sample of
20 rational retailers were taken and they were supplied with a structured non-disguised
questionnaire. The idea was to seek out the market position of Parle G biscuit.

The data collected was to collected from different wholesale & retail outlets of biscuit Snamely
Shop
Confectioners
Kirana and general stores.

SECONDARY DATA
Secondary data is the data borrowed from secondary sources by the researcher.

Secondary data can be internal or external i.e., internal records of the company or information
available from library and other statistical organization. In a market Research Project Field
Work Has a very vital role to play. As a matter of fact, it‘s the back bone of any Market
Research Project Field work basically consists of collection of primary data, In this project,
researcher had to undergo a lot of Field Work.

For the purpose researcher has visit various cinema halls , public attractive places, colleges
& school canteens etc. The whole area which was to be surveyed was divided into different
segments randomly. Simultaneously survey of both retailers and consumers was carried out. The
researcher worked in the field for a span of one& half months. Later on whole data which was
collected from field was well scrutinized & tabulated for analysis. Its interpretation has been
provided in most easy to understand manner with the help of suitable diagram & charts.

INTRODUCTION

Parle Products has been India's largest manufacturer of biscuits and confectionery for almost 80
years. Makers of the world's largest selling biscuit, Parle-G, and a host of other very popular
brands, the Parle name symbolizes quality, nutrition and great taste. With a reach spanning
even to the remotest villages of India, the company has definitely come a very long way since
its inception.

Many of the Parle products - biscuits or confectioneries, are market leaders in their category and
have won acclaim at the Monde Selection, since 1971. With a 40% share of the total biscuit market
and a 15% share of the total confectionary market in India, Parle has grown to become a multi-
million dollar company. While to the consumers it's a beacon of faith and trust, competitors look
upon Parle as an example of marketing brilliance. Over the years Parle has grown to become a
multimillion-dollar company with many of the products as market leaders in their category. Parle
Products began manufacturing biscuits, in addition to sweets and toffees. Having already
established a reputation for quality, the Parle brand name grew in strength with this diversification.
Parle Glucose and Parle Monaco were the first brands of biscuits to be introduced, which later went
onto become leading brand names itself for great taste and quality.

Today, the great strength of Parle Products is the extremely widespread distribution network.
Even at the remotest places, you can buy Parle biscuits and sweets from the local grocer. It has
taken years to create this extensive network. Parle‘s sales force started with one salesman in
Bombay and some agents in few other cities. Gradually, Parle Products expanded. Soon sweets
and biscuits were being sent by rail to Calcutta, Delhi, Karachi, Madras and other major cities. As
production increased, distribution was amplified. Full time salesmen were appointed in different
areas. Currently, Parle Products has over 33, 00,000 distribution outlets.

Hygiene is the precursor to every process at Parle. From husking the wheat and melting the
sugar to delivering the final products to supermarkets and store shelves nationwide, care is taken
at every step to ensure the best product of long-lasting freshness. Every batch of biscuits,
confectioneries & snacks are thoroughly checked by expert staff, using the most modern
equipment. This ensures consistent and perfect quality across the nation and abroad.

Concentrating on consumer tastes and preferences, the Parle brand has grown from strength to
strength ever since its inception. The factories at Bahadurgarh, Haryana and Neemrana,
Rajasthan are the largest biscuit and confectionery plants in the country. The factory in Mumbai
was the first to be set up, followed soon by the one in Bangalore, Karnataka. Parle also has 10
manufacturing units for biscuits and 75 manufacturing units for confectioneries on contract.

All Parle products are manufactured under the most hygienic conditions. Great care is exercised
in the selection & quality control of raw materials, packaging materials & rigid quality
standards are ensured at every stage of the manufacturing process. Every batch of biscuits &
confectioneries are thoroughly checked by expert staff, using the most modern equipment.

The Care is taken at every step to ensure the best product of long-lasting freshness. Every batch
of Biscuits, Confectionaries & Snacks are thoroughly checked by expert staff using the most
modern equipment. This ensures consistent and perfect quality across the nation and abroad.

ABOUT THE COMPANY

A long time ago, when the British ruled India, a small factory was set up by Mohanlal Dayal
Chauhan in the suburbs of Mumbai city, to manufacture sweets and toffees. The year was 1929
and the market was dominated by famous international brands that were imported freely.
Despite the odds and unequal competition, this company called Parle Products, survived and
succeeded, by adhering to high quality and improvising from time to time.

A decade later, in 1939, Parle Products began manufacturing biscuits, in addition to sweets and
toffees. Having already established a reputation for quality, the Parle brand name grew in
strength with this diversification. Parle Glucose and Parle Monaco were the first brands of
biscuits to be introduced, which later went on to become leading names for great taste and
quality.

The original Parle company was split into three separate companies, owned by the
different factions of the original Chauhan family:

 Parle Products, led by Vijay, Sharad and Anup Chauhan (owner of the brands Parle-G,
Melody, Mango Bite, Poppins, Monaco and KrackJack)

 Parle Agro, led by Prakash Chauhan and his daughters Schauna, Alisha and Nadia
(owner of the brands such as Frooti and Appy)

All three companies continue to use the family trademark name "Parle". The original Parle group
was amicably segregated into three non-competing businesses. But a dispute over the use of
"Parle" brand arose, when Parle Agro diversified into the confectionary business, thus becoming
a competitor to Parle Products. In February 2008, Parle Products sued Parle Agro for using the
brand Parle for competing confectionary products. Later, Parle Agro launched its confectionery
products under a new design which did not include the Parle brand name In 2009, the Bombay
High Court ruled that Parle Agro can sell its confectionery brands under the brand name "Parle"
or "Parle Confi" on condition that it clearly specifies that its products belong to a separate
company, which has no relationship with Parle Products.

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BOARD OF DIRECTORS
NAME OF MEMBERS
DESIGNATION
Vijay K Chauhan Chairman &
Managing Director Sharad P Chauhan
Managing Director Raj K Chauhan
Managing Director Ajay V Chauhan
Executive Director Anup S Chauhan
Executive Director Samar S Chauhan
Executive Director
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PRODUCTS OF PARLE

BISCUITS SWEETS
SNACKS
Parle-G Londonderry
Parle‘s wafers Monaco Melody
Namkeen Golden Arcs Mango Bite
Fulltoss Parle Actifit Digestive marie Kaccha Mango Bite
Munchies Parle Marie Chox
Cheeslings Hide & Seek Poppins
Hide & Seek Fab Mazelo
Hide & Seek Bourbon 2 in 1
Festo 2 in 1 Éclair
Happy Happy Kismi
Milano Kismi Toffee Bar
Nimkin Fruit Drops
Coconut
20 – 20 cookies
Jam In
Gold Star
Kreams
Top
Magix
Coconut

These products are discussed below in short about that featurs , pricing etc.

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BISCUITS

PARLE G
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BACHPANSE BADA KOI SCHOOL NAHI

CURIOSITY SE BADI KOI TEACHER NAHI

MONACO
Life namkeen banaiye!

When life hits a dull patch, just pull out a Parle Monaco to make it exciting. The light, crispy biscuit
sprinkled with salt, is the perfect namkeen twist you can add to your ordinary boring moments. Go
ahead, Life namkeen banaiye, anywhere, anytime with Parle Monaco. To spice up your life further,
try the variant of Parle Monaco - The Zabardast Jeera. This salted, crispy biscuit delicately seasoned
with jeera, has a unique taste that makes those namkeen moments even more
exciting.

Monaco Classic Salted - Rs. 5 Rs. 10 Rs. 15 (New SKU) Rs. 25

Monaco Zeera - Rs. 10

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HIDE N SEEK

Play a game of hide and seek with your taste buds. Indulge in the mouth-watering delight of
India‘s best moulded chocolate chip biscuits, Hide & Seek. All it takes is one bite, and you are
transported to chocolate Heaven. Packed with a bounty of chocolate chips, once you try Hide
& Seek, you will never want any other biscuit again. A treat for the mouth, and the heart, khate
hi dil aa jaye!

Rs. 5, Rs. 10, Rs. 20, Rs. 30, and Rs. 50

HIDE N SEEK BOURBONE

The name itself suggests everything.

The moment you take a bite your tongue starts playing hide n seek with the rich chocolaty cream
resting between two lovely sugar-coated biscuits. The melting chocolate cream will feel rich and
luscious in your mouth. It‘s a complete treat for your taste buds. Moreover, it's like falling in love
at first bite.
Rs. 5, Rs. 12 and Rs. 24

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GOLDEN ARCS

Introducing irresistible Golden Arcs, filled with rich Strawberry, Apple, Orange & Choco
Fillings. They are best described as 'melt-in-your-mouth', soft shelled fruit rolls and crunchy
choco fills which are perfect for an anytime snack.Do bite into one of our 4 Delicious flavours

.
Rs. 20 and Rs. 35

TOP

It is the ultimate crispy cracker with the finest taste of butter, especially made to mesmerize
you with its smoothness. The unspoken dream or the wildest imagination gets real, with the
smooth texture of butter. So take a bite and escape into your own world where it will be just
about you and everything else fades into oblivion. Let no one come between you and "Buttery
Taste & Buttery Dreams".
Rs. 5, Rs. 10 and Rs. 20

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SWEETS
Londonderry

Get a taste of the rich English-Irish culture, right here in India. With Londonderry, an exquisite
hard-boiled candy made from Milk and Caramel. With a name inspired by an actual town in
Ireland, the creamy, exotic taste of this delicious candy will make you discover the glories of the
majestic English-Irish culture. Just pop-in a Londonderry candy and experience The magical
world of Londonderry.

Rs. 50 paise

Melody

Caramel meets chocolate to yield an outcome nothing less than delectable. Parle Melody comes
with an irresistible layer of caramel on the outside and a delightful chocolate filling within. Pop
it in your mouth and relish the unique experience. It won‘t be too long before you find yourself
asking the age old question ‗Melody itni chocolaty kyon hai?'

Rs. 1

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Kaccha Mango Bite

The mastiful flavour of summer now comes in a candy. Just pop a Kaccha Mango Bite and
experience the natural tangy sweetness of a real raw mango. It's the only candy that is a real
kacche aam ka zerox. So when you're craving for the tantalizing khatta-meetha taste of raw
mango just reach out for a Kaccha Mango Bite and enjoy real kacche aam ki masti, anytime,
anywhere.

Rs. 50 paise

2 in 1 Éclair
It‘s a creamy, delicious bargain! Savour the delicious cream filling overflowing from a golden
caramel shell. Delight your taste buds with rich taste of cream and caramel. It‘s Eclairs 2 in 1, a
sweet delight to double your pleasure and treble the fun! And remember, two‘s always better
than one.

Rs. 50 Paise

Kismi
Now the yummy toffee and elaichi taste of Kismi Toffee comes specially packaged in its
maha-avatar. Now when you study or play, bring your appetites and more for this
fantastically big bite of Kismi Toffee Bar. Making it one of the most popular toffee bars in
India. After all everyone knows, when it comes to toffee, big is best.

Rs. 2

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SNACKS
MUNCHIES
 JEFFS
Crunchy, salted biscuits flavoured with cumin see (Zeera).
The perfect snack for just about anywhere – Jeffs.

 SIXER
Think Square is boring? Then what you need is a Sixer. This six-sided, salted delight
cuts out the boring from a biscuit. A unique shape coupled with an equally unique
crunchy, munchy, salty taste that leaves you asking for more!
Jeffs : 4.5 kg tin - Rs. 655
Sixer : 200 gm jar - Rs. 45
5 kg tin - Rs. 635

CHEESELINGS
For the love of cheese and only cheese! Parle pulls out ‗Cheeselings‘ from its pool of innovative
products. It‘s a baked snack, light on tongue and high on its Cheesecious taste. Its fluffy form
makes it very crunchy yet it actually melts in your mouth, leaving behind the lingering flavor of
cheese. Each bite opens the doors to that nostalgic feel everyone would love to savor. Once
tried, we bet you will become a fan of Cheeselings. So, what are you waiting for? Come, join the
ever-increasing Cheeseling Fan Club and Parle will make sure your favorite snack reaches you
most conveniently.

160 gm - Rs. 40
320 gm - Rs. 80
3.5 kg tin - Rs. 550

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PARLE’S WAFERS

Presenting Parle's Wafers. Made with the choicest of handpicked potatoes, it's lip - smackingly
delicious, delightfully crunchy and comes in four exciting flavours - Masala Masti, Red Chilli
Achaar, Classic Salted, Aloo Chaat, Cream and Onion, and Tangy Tomato. Grab one. Or grab‘em
all. Whenever you want, wherever you please. We're sure you'll enjoy it from the very first chip
till the very last.

Rs. 5, Rs. 10 and Rs. 20

FULLTOSS

"Imagine you are playing for Indian cricket team; we need 6 runs from the last ball. An attempted
Yorker turns out to be a full toss. You lift your bat, swing it hard and the ball disappears in the
crowd. It‘s a six!!! Felt the joy? This is how you would feel after each bite of Parle‘s FullToss. What
adds more excitement in any tale are its twists, hence its shape is powered packed with masaledar
Karare twists. Just open a pack of this lip smacking – scrumptious snack and add some spice in your
day to day moments. It‘s perfect for every occasion and each craving.

Available in exciting flavours - Masala Munch, Masala Kachori, Jhalmuri Kolkata Bhel, Green
Mango Chatni, Tangy Pickle, and now you can try the new Tomato flavour.
Rs. 5, Rs. 10 and Rs. 20.

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THE MARKETING STRENGTH

The extensive distribution network, built over the years, is a major strength for Parle
Products. Parle biscuits & sweets are available to consumers, even in the most remote places
and in the smallest of villages with a population of just 500.

Parle has nearly 1,500 wholesalers, catering to 4,25,000 retail outlets directly or indirectly. A
two hundred strong dedicated field force services these wholesalers & retailers. Additionally,
there are 31 depots and C&F agents supplying goods to the wide distribution network.

The Parle marketing philosophy emphasizes catering to the masses. They constantly endeavour at
designing products that provide nutrition & fun to the common man. Most Parle offerings are in the
low & mid-range price segments. This is based on their understanding of the Indian consumer
psyche. The value-for-money positioning helps generate large sales volumes for the products.

However, Parle Products also manufactures a variety of premium products for the up-market,
urban consumers. And in this way, caters a range of products to a variety of consumers.
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SWOT ANALYSIS
SWOT analysis is the firm should identify its internal Strengths (S) and Weeknesses (W) and
also examine external Opportunities (O) and Threats (T).

Strength , Weakness , Opportunity , and Therat are the four tools for a individual or group
or organisation to grow , improve and polish it‘s skill. Parle Product Ltd. Has been
highlighted below which covers all the criticality of the project :

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Strengths
 Parle Brand,
 Diversified product range,
 Extensive distribution network.
 Low and mid price range
  Catering to mass,
 Better understanding of consumer psyche

Weakness

 Dependence on retailers & grocery Stores for displaying diversified Parle Products on
shelf, induce impulsive buy.

Opportunities
 Estimated annual growth of 20%
 Low per capita consumption,
 Changing consumer preference,
 Increasing demand for sugar free,
 Diet biscuit,

Threats

 Hike in cost of production due to hike in raw material cost.

 Increase distribution cost.

 Local bakery product.

 Entry of various new entrant.

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BCG MATRIX
The Boston consulting Group‘s portfolio matrix allows a firm to visually display information
about each of its. The BCG matrix has as its axes the market growth rate (Broken into high and
low growth) and the relative market share as compared to the largest competitors (high and
low relative market share).
The BCG matrix method is based on product life cycle theory that determine the product
portfolio of a unit which contains both high growth product & low growth product having
2 Dimensions: Market share & Market growth.

BCG MATRIX CONSISTS OF 4 CATEGORIES:

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1. STARS:
(High growth & High market share)

Stars are market leaders and growing fast. Stars have large reported profits but require a lot of
cash to finance the rapid growth. As per the company‘s survey, Parle G is touching the peek of
success & therefore comes under the STAR category thereby the Co. can invest a large sum
for its upliftment .

2. CASH COWS
(Low growth, High market share)

A cash cow usually generates more cash than is required to maintain its market share. It is in
low-growth market but has a dominant market share. Profits & cash generation should be
high due to its Low growth, the investment needed to be Low to keep Profits High.

The products like krackjack, parle Marie, hide & seek comes under this category.
3. QUESTION MARK:
(High growth, Low Market share)

It has worst cash characteristics because of High demands & Low returns due to Low market
share makes the Co. to sell off & deliver cash.Products like CHOX, NIMKIN KREAMS
GOLD, PARLE 20-20, MONACO JEERA comes under this.
4. DOGS:
(Low growth, Low market share)

The products like SIXER,JEFFS, MUST BITES,MUST STIX &MUST CHIPS Conclude with
DOGS as they need to be Divested because they are doing no good for the Co. & have
remained as an liability.

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MARKETING MIX OF PARLE PRODUCTS

The term marketing mix refers to unique blend of Product, Place, Promotion & Pricing strategies
designed to produce mutually satisfying exchanges with a target market. Marketers have to make
many decisions in developing a marketing mix that will satisfy their target customers. However, all
of the variables that make up the marketing mix can be reduced to four basic categories.

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4.1 PRODUCT MIX
PRODUCT LEVELS
 Core benefit- the core benefit of biscuits is to satisfy hunger of the consumer.
 Basic product- in the second level, the basic product is biscuits.

 Expected product- the consumers expect the product to have a good taste and also
give nutrition.
 Augmented product - parle biscuits increase a person‘s energy levels. This is not
always expected by the consumers and hence exceeds customer‘s expectations.

 Potential product- in the future parle could come up with different products such as a
snack which could be a combo of chocolate and biscuit.

Classification of products
 Based on tangibility- Parle biscuits are tangible, i.e. one can see and touch them.

 Based on functional life- Parle biscuits are consumables since biscuits form apart of food
and have a short life.

 Based on price and quality- most of Parle biscuits such as Parle-G, Monaco, Krack jack are
mass products.

Consistency
It depends on 3 parameters.
1) Production
2) Distribution
3) Consumer end-user

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The production process of every parle biscuit follows some basic ingredients like wheat flour,
vegetable oil, inverted syrups, skimmed milk powder ,etc. then depending upon the product, extra
ingredients are added for e.g. in Monaco there might be an extra amount of salt put in to give it
that prominent salt taste, to hide & seek, chocolate chips are added. Etc. Parle uses the same
distribution channels for selling all its products under the biscuit category i.e. 1st , 2nd& the 3rd
level of the distribution channels.
The basic end use of all parle products remains the same – eating it‘s imply to satisfy hunger.
Products like parle-g may also be consumed for the intake of high glucose levels for
immediate strength & energy.

RAW MATERIAL USED

 Wheat flour
 Sugar
 Partially hydrogenated edible vegetable oils
 Invert syrup
 Leavening agents (503 Baking powder)
 Milk solids
 Salt
 Emulsifiers (E 322 or E 471 or E 481)
 Dough conditioners (E 223) and contains added flavors.

PROCESS LAYOUT OF PARLE PRODUCTS LTD.

PARLE G is made at parle products ltd. at vile parle.

First of all the parle products buys RAW MATERIAL from the various suppliers and stored into
the store room. This raw material is then sent to laboratory for testing and after testing only it is
used for manufacturing. The raw material consist of Wheat flour, Sugar, Partially hydrogenated
edible vegetable oils, Invert syrup, Leavening agents (503 Baking powder) Milk, solids Salt
Emulsifiers (E 322 or E 471 or E 481) and Dough conditioners (E 223). Such a mixture of raw
material is taken and mixed into STEPHAN MIXTURE, which is high power mixture machine.
Specially made for mixture of dough, from which the mixture is passed to molder called
ROTARY MOULDER. Through that molder approximately 10,000 come out in a minute.
Molder had 260 cups fitted in it which gives shape to the biscuits and an impression embossed
on it of parle-g.

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From rotary molder the dough is passed through a 260 feet long OVEN which is
approximately 340* c. In oven there are three stages to be followed -
1. Removal of moisture.
2. Building the structure of biscuits.
3. Colorings of biscuits take place.

From oven the hot biscuits are placed on the COOLING CONVYOR, which is 260 feet long and
the biscuits continues to run on it for 5 to 7 minutes so that the biscuits become cool and all the
moisture that biscuits contain gets evaporated. And because of the above reason the factory has
―S FLOW LAYOUT‖ in the factory.

The conveyor continues to move to COUNTING UNIT where biscuits are counted and seen
that it is going on properly or not. The conveyor continues till the biscuits reach the
STALKING TABLE at which the biscuits are packed in very orderly manner.

From cooling conveyor sum biscuits are diverted through AUTO FEEDING MACHINE to
another stalking machine where packing is done. From stalking table the biscuits are moved on
conveyor to MULTI PACK WRAPPING MACHINE were 16 biscuits are packed into a
regular parle g wrapper so that the weight of 16 biscuits comes up to 100 grams.

Then 24 packets of parle g biscuits are packed into a POLY BAG. And after packing it into poly
bag it is sent to SEALING MACHINE where it is sealed, Then it is sent to CORRUGATE BOX
SECTION in which 6 poly bags are placed and then the boxes are kept on conveyor and sent to
DISPATCH SECTION from where the biscuits are sent to various places in India and all over
the world.

All Parle products are manufactured under the most hygienic conditions. Great care is exercised
in the selection & quality control of raw materials, packaging materials & rigid quality
standards are ensured at every stage of the manufacturing process. Every batch of biscuits &
confectioneries are thoroughly checked by expert staff, using the most modern equipment.

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INVENTORY

The inventory of the company that is the raw material is of a week. They store such inventory in
store room and then are sent for testing in laboratory and after testing it is sent for production.

SHIFTS
There is nearly 10,000 employees working in the company and are working in three
shifts.35,000 tons of biscuits are manufactured in a day of one particular product, and there are
such nine product manufactured in the factory.

WASTAGES

There are two type of wastage in factory. First is the waste materials fallen on ground. Such
waste material is of 1% which is marginal and acceptable which goes into total waste. Second
types of waste are the biscuit collected in tray of the multi-pack wrapping machine, since
these biscuit are broken they are not packed and sold to the customer but collected in other
tray and sold as broken pieces and sold for less price for cattle feeding.

LOOSE BISCUIT

On the stalking table one to two rows of baked biscuits are kept aside for selling it as loose
biscuits. They are normally assumed to be damaged biscuits but they are not damaged or broken
but company keep such loose packets of biscuits to sell it to the local people for marginal rate
of 33 Rs / kg.
FOLLWING ARE THE MACHINERY USED IN MANUFACTURING STEPHEN
MIXER

The Stephan TK Mixer is an ideal component to fully automatically feed the down-stream
make-up equipment for biscuits, bread, rolls, buns, cake, sweet goods, cookies and crackers.

ROTARY MOULD
· structure in corrosion-proof; anodized aluminumand Aisi 304 stainless steel
· satin stainless steel paneling
· swivel wheels and support feet
· trays loader with automatic chain feed
· feeder roller anodizedaluminum
· 1.00 kW speed validator

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COOLING CONVEYOR

The biscuit coming from stripping conveyor is directed on to the cooling conveyor to transfer the
heat in the biscuit to atmospheric air as it is passing on it. The total travel of the cooling
conveyor is 1.5 times the oven length. As per need specifications it need the travel of 150 ft.
LAMINATOR

Laminators are generally used for production of all kinds of hard biscuits, crackers and
cocktail snacks. With laminator it is possible to create a puffy pastry-like structure, which is of
decisive importance for the quality level and consequently for the sales success. Laminating of
Dough band improves the weight/volume ratio considerably.
BISCUIT BAKING OVEN

The oven body consists of steel steam tight tunnel with equally divided zones of the
radiators. Stainless steel expansion joints are provided between these zones in order to
eliminate the expansion of the oven section. The inspection doors are provided for inspection
of the baking goods during the process.

Baking System:

The baking in the heating chamber takes place by radiators located under and above the wire
mesh band which distribute heat for uniform baking. The recirculation heating gases of these
radiators can be controlled for each zone separately. The closed recirculation system is having
slight vacuum so that combustion gases cannot enter into the baking chamber. The ventilating fan
is for circulation of the heating gases through the recirculation system and thermostatically
controlled burners provide the set temperature of the heating gases.

ROTARY CUTTER

The single head rotary cutter prints fine design on a continuously fed dough sheet and also
cuts out the individual dough piece. The unit powered by 1.5KW helical geared motor and
speed controlled by AC frequency controller. Drive is given to cutting roller only to
accommodate different sizes of dies in this machine.

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COUNTING UNIT

The counting unit counts and see that the biscuit making process is going fine or not, i.e. as
per the program set in the machine, program is set as per the grams required. Generally 16
biscuits are taken by the counting unit so that it leads to 100 grams.
MULTIPACK WRAPPING MACHINE

This machine helps in wrapping the biscuits on the particular wrapper fixed on the roller of the
machine. The wrapper is feed into the machine and the sealing of the wrapper is done by four
heater roller, which is fitted on the machine. This heater roller heat up the plastic and seals the
packet. And at the same time the jaw cutter cut the packet on the cutting edge marked i.e. as per
the grams of the packet which is feed in the automatic machine (100 – 120, 120 – 150, 150 -170,
170 - 190). The packets coming out from the wrapping machine in a minute is programmed in
computer and can be changed as per the need.
POLY BAGS

Poly bags contain 24 packets of parle g biscuits in one poly bag. There are 4 workers employed
on this section who take care of the work by putting 24 packets of biscuits in the bag and
forwarding it to sealing machine section.

SEALING MACHINE

The sealing machine has heater rod for sealing the poly bag in which 24 packet of biscuit are
placed, and it have a conveyer belt on other side so that when the poly bag passes through the
heater and get sealed then it is passed to the tapping machine.

TAPPING MACHINE

Six such poly bags are placed in one such corrugated box and the box is passed through the
tapping machine where are tapped and then sent through a long diversion conveyer belt. This
belt helps to transfer the box to the dispatch section directly. 36 boxes are arranged on pallet in
the dispatch section, from where they are transferred to the various dealers all over the India and
worldwide.

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Brand
The Parle Biscuit brands, such as, Parle-G, Monaco and Krack jack enjoy a strong imagery
and appeal amongst consumers. Be it a big city or a remote village of India, the Parle name
symbolizes quality, health and great taste. And yet, this reputation has been built, by
constantly innovating and catering to new tastes. This can be seen by the success of new
brands, such as, Hide & Seek and Hide & Seek ,Milano.

Product Strategy New Old New Brand Name Old Parle follows both line extension and brand
extension for its products .For a product like Parle-G it followed line extension with the
introduction of Parle-G milk Shakti and Parle-G magix which has 2 flavors- choco and cashew.
Initially Parle used to produce only confectionaries. Parle followed brand extension with the
introduction of products in the biscuits and snacks category. In this way, by concentrating on
consumer tastes and preferences and emphasizing Research& Development, the Parle brand grows
from strength to strength . Line Extension Brand Extenstion Multi Brand New Brand
 34

Product Life Cycle

Parle as a company has reached the maturity stage in its products life cycle; since products such
as parle-G, parle Monaco, parle Krack jack which form a major part of parle products‘ sales have
captured most of India‘s market. But for its premium biscuits parle hide and seek and parle hide
and seek Milano the products are in the growth and introduction stages respectively. Parle hide
and seek was introduced in 1998 with flavors such as mint, orange and chocolate. But it did not
really succeed in capturing the consumer‘s attention. So after a few years it was re launched with
just one flavor i.e. chocolate flavor with new packaging. After the re-launch it has started gaining
attention of its potential buyers and hence is in the growth stage of its life cycle. It has to fight
for its stand in the market since it faces competition from Britannia‘s good-day choco nuts.
 35

Packaging and Labeling Packaging:

The time spent by a customer for picking up a product from a retail outlet is a few seconds;
therefore a package should appeal to a customer within such a small interval of time. In this,
both packaging & labeling play an important role in attracting customers both visually&
psychologically.

Packaging:

 For Parle G: Parle G was initially recognized by its iconic white and yellow stripped
wax paper wrapper with the baby face on it. Many competitors have tried to sell their
lower quality products by copying the packaging, trying to sell their biscuits as Parel-G;
Parle-Jee etc. Due to increasing competition Parle G now uses plastic wrappers for its
packaging. Parle-G comes in 8 different sizes: 25gms, 44gms,93.5 gms, 231gms,
340.5gms, 462gms, 577.5gms and a 1kg pack just for Rs.30 which is not usually
offered by other brands.

 Parle Hide & Seek: It initially came out with 3 variants: Mint, Orange & Chocolate which
wasn‘t accepted by the masses. However, the production of Mint & orange flavors was
stopped. Chocolate is the only flavor that is running successfully since it is India‘s first
chocolate chip biscuit. . Hide & seek biscuit's current packaging has been modified along
with lower prices & better affordability rates. Thus there is a change in size of the
product which is prevalent in the ads. One of the advertisements shows movie actor,
Hrithik Roshan walking with a pack of hide& seek biscuits in the back pocket of his jeans
emphasizing on the small size of the product.

 Parle hide & seek Milano: This product of Parle has a flashy purple coloured packing
which attracts customers with the whole look of Italian chocolate chip cookies.

Labeling: Consumers are becoming increasingly health conscious. So it is essential to display

the contents of every product. Every packet of Parle G, Parle hide & seek, Parle hide& seek
Milano has information about the ingredients used, nutrition facts, mailing& emailing addresses
asking for feedback, phone number, packaging date etc. All this along with the brand name and
directions are printed in Hindi too

36

.
4.2 PRICING MIX

The Parle marketing philosophy emphasizes catering to the masses. It constantly endeavors at
designing products that provide nutrition & fun to the common man. Most Parle offerings are
in the low & mid-range price segments. This is based on its cultivated understanding of the
Indian consumer psyche. The value-for-money positioning helps generate large sales volumes
for the products.

Parle G has adopted the Market Penetration strategy i.e. low price along with capturing of a
large market Also they focus on low prices and provide good quality products at the same time,
which means it uses the value pricing method. This benefits Parle G by having a competitive
edge in terms of large market share which is around 40%: both rural and urban presently.

For setting the price of Parle hide & seek biscuit, a survey was taken in the urban &semi- urban
markets; on the basis of which hide & seek was introduced. It was found that the potential
consumers were ready to pay a premium price for an innovative product like chocolate chip
biscuits. Thus, Parle adopted market skimming where the product is high priced and also of
high quality. It includes the cost of chocolates, packaging & other processing cost. All these
show customer status, which is also one of the reasons for parle hide & seek‘s high price.

A separate example for explaining the pricing strategy of Parle is its product Parle Creams For
this product Parle uses going rate method only as a reference rate. In this case, Parle Creams
were introduced after Britannia‘s Cream Treats with similar variants but at Rs.5 per packet of
biscuit and not Rs.10 like that of Britannia‘s cream treats.

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4.3 PLACE MIX

The extensive distribution network, built over the years, is a major strength for Parle
Products. Parle biscuits & sweets are available to consumers, even in the most remote places
and in the smallest of villages with a population of just 500.
DISTRIBUTION CHANNEL LEVELS:

Parle has nearly 1,500 wholesalers, catering to 4, 25,000 retail outlets directly or indirectly.
A two hundred strong dedicated field force services these wholesalers &retailers.
Additionally, there are 31 depots and C&F agents supplying goods to the wide distribution
network. So it is seen that Parle has 1 level, 2 level & 3 level distribution channels levels.

Level 1- availability to all departmental stores.

Level 2- Since it‘s an FMCG product this channel exists for customers scattered throughout
the country.
Level 3 - Mass consumption & suitable for national & international coverage. For e.g. Parle‘s
international operations consist of serving markets in the Middle East, Africa, South America,
Sri Lanka, Australia and North America for which the 3 level distribution channel exists.

Parle has a multi-channel marketing system since it uses more than two marketing channels to
reach all its customer segments.

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4.4 PROMOTION MIX

The marketing mix tools used by Parle are Sales promotion, Advertising, and Public relations.
Sales Promotion

Parle uses the Sales force promotion tool for all its employees. Every year it holds day fairs at
branded venues where games and fun events are organised for the employees of Parle and
their families; where Parle products are give away prizes.

Advertising

Parle-G started being advertised in the 80's. It was advertised mainly through press ads. The
communication spoke about the basic benefits of energy and nutrition. In1989, Parle-G released
its Dadaji commercial, which went on to become one of the most popular commercials for Parle-
G. The commercial was run for a period of 6 years. Parle-G grew bigger by the minute. Be it the
packs sold, are as covered or the number of consumers. It became a part of the daily lives of
many Indians. It wasn't a biscuit any more. It had become an icon. The next level of
communication associated the brand with the positive values of life like honesty, sharing and
caring.

The year 2002 went down as a special year in Parle-G's advertising history. A year that saw the
birth of G-Man a new ambassador for Parle-G. Not just a hero but also a super-hero that saves the
entire world, especially children from all the evil forces. A campaign that was not just new to the
audiences but one that involved a completely new way of execution that was loved by children all
over the world -Animation. A TV commercial that showed G-Man saving the children from the
evil force called Terrolene launched this campaign. It was also supported by print medium
through posters and streamers put up at the retail outlets. Another campaign that was launched by
Parle for Parle-G was - ‘G‘ maane‘GENIUS‘‘. For this a series of ads were shown in which a
little kid eats Parle G and tricks the wise and experienced people.

39
Just a few months back a reminder TV commercial was launched for Parle-G where the product
is being called ‘hindustan ki takat’ . Most of the Parle-G TV commercials tell us that brand
awareness is being done by capturing consumer emotion. Heavy promotion plays a major role in
creating brand awareness. Such is the case of Parle hide & seek biscuit‘s television
advertisements. The ads of parle hide and seek are portraying actor Hrithik Roshan. This tells us
that the product is being promoted by celebrity endorsement to increase awareness of this
product and help capture the consumers‘ attention.
Public Relations

Parle has done the following for enhancing public relations: In the year 1997, Parle-G sponsored the
tele-serial of the Indian superhero, Shaktimaan that went on to become a huge success. The
personality of the superhero matched the overall superb benefits of the brand. Parle extended
this association with Shaktimaan and gave away a lot of merchandise of Shaktimaan. The
children just could not get enough of Parle-G and Shaktimaan.

In the year 2002, it was decided to bring the brand closer to the child who is amajor consumer. A
national level promo - `Parle-G Mera Sapna Sach Hoga' was run for a period of 6 months. The
promo was all about fulfilling the dreams of children. There were over 5 lakh responses and of
that, over 300 dreams were fulfilled. Dreams that were fulfilled ranged from trips to
Disneyland at Paris &Singapore; meeting their favorite film star Hrithik Roshan; free ride on a
chartered plane; 20 scholarships worth Rs 50,000; a special cricket coaching camp with the
Australian cricketer - Ricky Ponting; etc.
Golu Galata contest - In Tamil Nadu, traditionally, women decorate various dolls made of
clay during Navaratri celebrations by setting up 7-9 steps. This display is well decorated and
friends and relatives are invited to witness the same. Through a detailed research, Parle found
that due to time pressures, this tradition is slowly dying and is getting restricted to a select few
households. Thus, to revive the fading event, Parle had introduced the novel promotion called
Parle Golu Galata contest in 2005. After the encouraging response and resounding success of the
2005 Golu Galata contest, in 2006 Parle Products Pvt. Ltd took the contest to Chennai, Madurai,
Trichy, & Kumbakonam. (Golu means Doll & Galata means Dhammal.)

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CONSUMER BEHAVIOUR
FOR PARLE-G:
In India it is a habit to have biscuits along with chai or tea - Parle G is referred to as "biskut" in
rural areas - thus when asked for biskut to a shopkeeper it simply means Parle-G biscuit in rural
areas. Understanding consumer behavior is tough. The study of consumer behaviour includes the
knowledge about the consumer, his buying motives & buying habits. Keeping all this in mind, the
factors influencing the buying behaviour of consumers are:

Parle-G being a consumable product is not influenced by factors like cultural factors. As shown
above, social factors are further sub divided into 3 parts namely reference groups, family &
social role & status.
1) Reference Group

People, especially kids are always influenced by the people around them. They are influenced by
friends, relatives, family members specially elder siblings, etc. so if they see anyone around them
having parle-G biscuit, they too want to eat it.
2) Family
In his case also, if it‘s a usual habit of the family members to have pale-G with tea or coffee, the
kids in the growing stage or any new member joining the family for tea will form a similar habit
or the later will be offered the same biscuit.

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PERSONAL FACTORS

The factors whose intensity differs from person to person are together termed as personal
factors. They are as follows: -

1. AGE

Parle-g is consumed maximum by the kids in the age group of 5-10 years i.e. the growing age
group. Kids, who have formed the habit of having Parle-G in their early stages of life, continue
this practice even after growing up. They continue their consumption of Parle- G even after they
grow up.

2.OCCUPATION

The buying behaviour of the consumer is influenced also by the occupation he or she belongs to. In
case of Parle-G, the purpose for buying the product varies from a person with a high post in a
M.N.C. to a poor laborer. For the executive employee, he may or may not buy the product. He may
buy a more expensive or an imported biscuit brand because he can afford it. Also he may buy it only
to be one of the many snacks available to him. On the other hand, a poor laborer would buy a packet
of Parle-G simply to satisfy his hunger. For him, it is not matter of choice or
luxury, but a necessity because it‘s the easiest & the cheapest he can get.

3.INCOME

Income of a person decides its core expenditure segment. If a laborer earns a fixed amount & if a
biscuit like parle-g which for sure ensures high level glucose content & immediate energy
regained, he would defiantly opt to buy a parle biscuit packet & not spend even that minimal
amount of Rs.4 on anything else .But since Parle-G is a low-priced, value for money product a
person‘s income does not really play a role in influencing the purchase of the product.
Consumers of all income groups do buy the product.

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PSYCHOLOGICAL FACTORS
1. Motivation

For Parle-G the main & the basic motivation which pulls consumers towards buying it is simply
hunger. This is what pulls the consumers towards the purchase of Parle-G. Also, since biscuits
are perceived as snacks, when a consumer is drinking tea he or she is motivated to buy Parle-G
at that time.
2. Perception

consumers believe Parle-G to be a good quality product which is cheap too. They also perceive
it to be a great snack with tea.

For Parle hide & seek:

SOCIAL FACTORS
1) Reference groups-

parle hide & seek is targeted at the youth. So for this product consumers are influenced by
their friends and siblings.
2) Status-

Parle hide & seek is a high priced product. So consumers in the higher income groups would
prefer to buy the product over other brands since it would be a matter of higher status.

PERSONAL FACTORS
1) AGE

The advertisements of this product are such that people in the age group from 15 to 28 are
likely to be influenced to buy this product. But at the same time, since this product has been
endorsed by a celebrity (Hrithik Roshan) and since it is made of chocolate chips, children are
also likely to be major consumers.

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2) OCCUPATION
Major Consumers for Parle hide & seek are students.
3) INCOME

Since it is a high-priced product; the potential consumers for this product are high income
earners. A person who is earning more is more likely to buy this product than a person who
earns comparatively lower income.
PSYCHOLOGICAL FACTOR
Perception
Consumers perceive this brand as ‘tasty and crispy‘ ...chocolate not very sugary. It is perceived
as a brand leader in this segment and some firmly believe that there is no competitor while
mostly people regarded ‘Britannia bourbon‘ as its main competitor ; very few consumers know
that ‘good day- choco nuts‘ is its competitor.

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MAJOR COMPETITORS OF PARLE PRODUCTS LTD

The major competitors of parle products is Britaniya , Sunfeast, Priya Gold, cadburry, and
others local brand.

6.1 Britaniya
The company was established in 1892, with an investment of Rs.295. Initially, biscuits were
manufactured in a small house in central Kolkata. Later, the enterprise was acquired by the Gupta
brothers mainly Nalin Chandra Gupta, a renowned attorney, and operated under the name of
"V.S. Brothers." In 1918, C.H. Holmes, an English businessman in Kolkata, was taken on as a
partner and The Britannia Biscuit Company Limited (BBCo) was launched. The Mumbai factory
was set up in 1924 and Peek Freans UK, acquired a controlling interest in BBCo. Biscuits were in
big demand during World War II, which gave a boost to the company‘s sales. The company name
finally was changed to the current "Britannia Industries Limited" in 1979. In 1982 the American
company Nabisco Brands, Inc. became a major foreign shareholder.

Biscuits

The company's factories have an annual capacity of 433,000 tonnes. The brand names of biscuits
include VitaMarieGold, Tiger, Nutrichoice Junior,Good day, 50 50, Treat, Pure Magic, Milk
Bikis, Good Morning, Bourbon, Thin Arrowroot, Nice, Little Hearts and many more. Tiger, the
mass market brand, realised $150.75 million in sales including exports to countries including the
U.S. and Australia, or 20% of Britannia revenues in 2006. In a separate dispute from the
shareholder matters, the company alleged in 2006 that Danone had violated its intellectual
property rights in the Tiger brand by registering and using Tiger in several countries without its
consent. Britannia claimed the company found out that Danone had launched the Tiger brand in
Indonesia in 1998, and later in Malaysia, Singapore, Pakistan and Egypt, when it attempted to
register the Tiger trademark in some of these countries in 2004. Whilst it was initially reported in
December 2006 that agreement had been reached, it was reported in September 2007 that a
solution remained elusiv. In the meantime since Danone's biscuit business has been taken over
by Kraft, the Tiger brand of biscuits in Malaysia was renamed Kraft Tiger Biscuits in September
2008.

45

Britannia initiated legal action against Danone in Singapore in September 2007. The dispute was
resolved in 2009 with Britannia securing rights to the Tiger brand worldwide, and Danone paying
Rs220 million to utilise the brand.

6.2 ITC

In July 2003, ITC forayed into the Biscuits market with the Sunfeast range of Glucose, Marie and
Cream Biscuits. Sunfeast's brand essence connotes happiness, contentment, satisfaction and
pleasure. In a span of 9 years, Sunfeast has well-established presence in almost all categories of
biscuits and is also a key player in the pasta and instant noodles segments. Sunfeast Biscuits
straddle all segments of the market led by Dark Fantasy at the premium end. High quality
married with exciting innovations has helped drive this category. Dark Fantasy Choco Fills has
wowed the Indian consumer with its innovative centre-filled format and high-quality packaging.
In addition, the launch of the Dream Cream range of biscuits in two exciting and innovative
dual cream formats further reinforces ITCs commitment to continuously delight the consumer.

6.3 Priya Gold

Surya Food & Agro Ltd. was incorporated in November 1992 and commenced its commercial
operations of manufacturing & selling of biscuits under brand ―Priyagold‖ in October 1993.
Over a period, we have established strong manufacturing capabilities and have invested
substantially in developing consumer preference for our products. trademarks / brands ―Haq Se
Maango‖ & ―Priyagold‖ have emerged as one of the most powerful brands in the FMCG
sector. They are committed to invest in brands, manufacturing capabilities, deliverables and
distribution strength.

They have three plants located in Greater Noida, Lucknow & Surat. & also outsource some of
our requirements to another plant located in Hyderabad. capacities have reached 1,50,000 MT
p.a., which along with strong brand building and distribution capabilities have enabled us

46

to command a sizable market share in the biscuit market despite competition from
well-established players in the industry.

After establishing foothold in biscuit industry, they continued to adopt strategy to identify and
commercialize profitable growth opportunities by leveraging established brand and distribution
network. Following this strategy, they diversified into manufacturing of ―fruit juices‖ through
wholly owned subsidiary ―Surya Fresh Foods Ltd.‖ in January 2006. The manufacturing
facility is located at Greater Noida, U.P. We have consciously invested in creating markets for
fruit juices and have established brands such as ―Fresh Gold‖ & ―Treat‖.
strategy of strengthening the brands especially the umbrella brand ―Priyagold‖ has resulted
in creating immense brand recall value. They are continuing with our effort of strengthening
the brand with a scientific approach, which will result in growth of customer base, price
premium, consumer loyalty which is expected to result in increased earning and ultimately
enhancing enterprise value of company.

47
 POSITIONING STRATEGY OF PARLE
The relevance and importance of conventional marketing, especially in the fast moving
consumer goods category, has slid down to give way for more aggressive market savvy solutions
that can revolutionise the way products sell these days.

While dealer productivity and market penetration are still important in the overall marketing
activity, the brand has to evolve and revolve in a different orbit "" it has to reposition itself if it
really wants to make a difference in the highly competitive market.

Positioning a product firmly in the consumer's mindset has been one of the major
marketing challenges that has enamoured many a marketing guru.

As organisations are re-engineering themselves to be more productive, products also need

to reposition themselves if they want to stay ahead in the marketing war game.

Consequent to the changing parameters, both tangible and intangible, if the products do not respond
and reorient themselves to the new environment, they run the risk of becoming obscure.

The point here is that however much financial wizardry an organisation might deploy, however
much R&D they get into, however much technology they enjoy, unless brand building takes the
front seat with clear-cut strategies that predispose the product behaviour, the chances of
creating a winner is quite remote.

The name of the marketing game is therefore repositioning your brand and thereby, the
competition. When the stakes are high and when you are not able to take the competition
head-on, the only way to survive and build on an equity is through repositioning.

The success of Shaktiman from Parle-G again has tremendous scope in retailing, merchandising
and event marketing. May be this was a deliberate strategy from Parle to reposition its biscuits
with a shakti(power) aura against the much hyped biscuit brands. Parle-G eventually might use
the Shaktiman umbrella strategy to replicate the success for its other brands in these markets.

Small wonder then, that Parle-G, with its mass market appeal and distribution in over 4.25
lakh retail outlets, is today the number one biscuit brand in the world.

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VISION:-

To be the leaders in our business. We will stand apart from the competition by being the first
inthe market to innovate.
MISSION:-

We will be the leaders in our business by maintaining high quality, introducing new and
innovative products, reaching every part of India, remaining customer-centric, constantly
upgrading our knowledge and skills. To provide consumers superior, wholesome agro based
food and drink brands through which parle can build a profitable; growth oriented organization‖
FUNCTIONAL AREA:-
Administration, Market, Purchasing, Production and Quality Department.
SIZE OFTHE ORGANIZATION:-
MANPOWER:- Parle group has a manpower strength of over 2500 employees, including over
400 professionals.

TURNOVER:-
The Parle Group turnover is over 950 crore in 200.

49

TALK WITH THE DISTRIBUTOR

I had visited a distribution unit of Parle Biscuits, which is situated in BAHADURGARH.

He proved to be very co-operative and resourceful . He gave me adequate information,
which is required in the project. Below is the information gained through the visit :-
1. Which are the products of parle you distribute?
Ans. Parle –G, Krack Jack, Monaco, Milk-Shakti, Hide N Seek , Fun Center, Cheeslings, Jeffs,
Marie Choice, Parle Magic, Monaco Bites etc.
2. What are the yours distribution channel ?

Ans. We distribute product through salesman Whose supply products in nearby area. As
per customers order.
3. In which areas you supply the products of parle?

Ans. We supply only in malad and kandivali .

4. How do you tackle competition?

Ans. Parle faces competition by just keeping up the quality and prices as per the pre
difined standards. There are no levels in it. It has stable marketing strategies.
5. Problem faced, if any?

Ans. There used to be some problem due to imitation brands like, Parole G, Parale G, Parel G, etc.
But now people identify the brand very well. They recognise by the sweet girl‘s image on the pack
and the PARLE on it written in Red. It act as the logo. So, now this drench is cleared off.

50

CONCLUSION
I want to conclude my project by saying that marketing strategy is 4ps such as product,
promotion, price and place. These are all important aspects of marketing strategy. Without these
aspects marketing is not possible. Marketing strategy is all about marketing a product. In these
marketing mix sellers, retailers, buyers, and wholesalers play an important role. There is lot of
scope in marketing strategy. Parle company hadmadehugeprofit bymarketing thereproducts in
Indiaand inforeign countries.

It was concluded that Parle is the first preference of both the customers and retailers
(Organized and unorganizedboth)becauseofits priceandbrand image. TheParle Biscuit
brands,suchas,Parle-G,Monaco, Krackjack,MarieChoice,Hide andSeekenjoya
strongimageryandappeal amongst consumers across theworld.Whichhas resulted into Parle-G
being the ―world‟ s largest selling biscuit".

The Parle name symbolizes quality, health and great taste. Constantly innovating and catering to
new tastes PARLE-Ghas built its reputation. Parle Products Pvt Ltd. is now lagging in services
to retailers because of improper supply and distribution in some areas and competitors taking
advantage of these points .Parle Company should take into consideration the opportunities and
threats as discussed above. This will help the company to maintain its brandimageforlongtime.

Parle Agro is a leading Indian Food and Beverage Company, the only Indian transnational
gaint with the past experience of having successfully launched leading soft drinks like Frooti,
Appy, and Bailley´. Toady its brand portfolio consists of No.1 brands like frooti along with
Appy, and Bailley.
CASE STUDY

In 2009, Parle Products Pvt. Limited (Parle), a leading Indian manufacturer of biscuits, had the honor
of producing the best-selling brand of glucose biscuits in the world by volume, Parle-G. Parle-G
biscuits sold for about U.S. $ 1 per kilogram, and as very few processed and ready-to-eat products
were available at that price, Parle-G was closely associated with the offer value for money (VFM).
Impending problems in this brand category for Parle was the fact that the prices of raw materials from
the two main raw materials for the Parle-G biscuits (which account for 55 percent of their value
inputs) rose enough in the past 18 months to reduce the field from 15 percent to less than 10 percent.
Pressure to restore fields led Parle to consider price increases more previous attempt caused a sharp
decline in sales. Parle later turned increase production costs
by reducing the weight of the package, franchise production, reducing supply chain costs and
reduce packaging costs. Parle could not ignore the deep- rooted perception of VFM in the
development of short-and long-term marketing plans to maintain the success of Parle-G in the
market. These plans are required to address segmentation, positioning, and changing
demographics Indian when considering potential rise in Parle-G biscuits.

Leading biscuit and confectionary-maker Parle Products is all set to extend its promotional
campaign for its flagship brand Parle G into the digital arena. With this, the campaign enters
into its next phase and ropes in renowned author Ruskin Bond as a guest blogger to write for its
microsite – TheFutureGenius.com. The edutainment site, TheFutureGenius.com is an interactive
portal where parents can interact and share videos, audio clips and documents to showcase their
child‘s talent.

THANK YOU