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    Southland College School of Hospitality and Tourism Management Human Behavior in Organization Module - 1

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    AVERY JAN SILOS
    Organizational behavior is the study of human behavior in organizational settings and how human behavior impacts the organization. It examines the relationship between individual behavior, the organization, and the surrounding environment. As a tourism student, it is important to study organizational behavior to understand how to effectively manage people and achieve organizational goals. The basic management functions are planning, organizing, leading, and controlling. Managers play interpersonal, informational, and decision-making roles, and require technical, interpersonal, conceptual, diagnostic, and critical thinking skills to perform these functions successfully.

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    Southland College School of Hospitality and Tourism Management Human Behavior in Organization Module - 1

    Uploaded by

    AVERY JAN SILOS
    33 views2 pages
    Organizational behavior is the study of human behavior in organizational settings and how human behavior impacts the organization. It examines the relationship between individual behavior, the organization, and the surrounding environment. As a tourism student, it is important to study organizational behavior to understand how to effectively manage people and achieve organizational goals. The basic management functions are planning, organizing, leading, and controlling. Managers play interpersonal, informational, and decision-making roles, and require technical, interpersonal, conceptual, diagnostic, and critical thinking skills to perform these functions successfully.

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    Baluran Module-1

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    Organizational behavior is the study of human behavior in organizational settings and how human behavior impacts the organization. It examines the relationship between individual behavior, the organization, and the surrounding environment. As a tourism student, it is important to study organizational behavior to understand how to effectively manage people and achieve organizational goals. The basic management functions are planning, organizing, leading, and controlling. Managers play interpersonal, informational, and decision-making roles, and require technical, interpersonal, conceptual, diagnostic, and critical thinking skills to perform these functions successfully.

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    Download as docx, pdf, or txt
    33 views2 pages

    Southland College School of Hospitality and Tourism Management Human Behavior in Organization Module - 1

    Uploaded by

    AVERY JAN SILOS
    Organizational behavior is the study of human behavior in organizational settings and how human behavior impacts the organization. It examines the relationship between individual behavior, the organization, and the surrounding environment. As a tourism student, it is important to study organizational behavior to understand how to effectively manage people and achieve organizational goals. The basic management functions are planning, organizing, leading, and controlling. Managers play interpersonal, informational, and decision-making roles, and require technical, interpersonal, conceptual, diagnostic, and critical thinking skills to perform these functions successfully.

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    of 2

    SOUTHLAND COLLEGE

    SCHOOL OF HOSPITALITY AND TOURISM MANAGEMENT


    HUMAN BEHAVIOR IN ORGANIZATION

    MODULE – 1
    TOPIC: An Overview of Organizational Behavior
     What is organizational Behavior?
     Organizational Behavior and the Management Process
     Organizational Behavior and the Manager’s Job
     Contextual Perspectives on Organizational Behavior
     Managing for effectiveness

    I. WHAT IS AN ORGANIZATIONAL BEHAVIOR (OB)?


     Is the study of human behavior in organizational settings, of the interface between
    human behavior and the organization itself.
     It shows the linkages among human behavior in organizational settings, the
    individual-organizational interface, the organization itself and the environment
    surrounding the organization. Each individual brings to an organization a unique
    set of personal background and set of experiences from other organization.

    Please answer the following questions:


    1. Define organizational behavior in your own words.

    2. As a tourism student, why is it important to study Organizational Behavior (OB)?

    II. ORGANIZATIONAL BEHAVIOR AND MANAGEMENT PROCESS


     In characterizing managerial work most educators and other experts find it useful
    to conceptualize the activities performance by managers as reflecting one or more
    of four basic functions.
     These functions are generally referred to as planning, organizing, leading and
    controlling.

    Define each of the following functions:

    Planning

    Organizing

    Leading

    Controlling
    III. ORGANIZATIONAL BEHAVIOR AND THE MANAGER’S JOB
     As they engage in the basic management functions previously described,
    managers often find themselves playing a variety of different roles.
     Moreover, in order to perform the functions most effectively and to be successful
    in various roles, managers must draw upon a set of critical skills.

    Define the Basic Managerial Roles:

    Interpersonal Roles

    Informational Roles

    Decision-Making Roles

    Critical Managerial Skills

    Technical Skills

    Interpersonal Skills

    Conceptual Skills

    Diagnostic Skills

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