Digital Marketing Tools Magazine November 2020
Digital Marketing Tools Magazine November 2020
Digital Marketing Tools Magazine November 2020
To Post On
How To Finally
Social Media
The Definitive Guide
Monetize
5 Actionable Tips
for an Effective
The Science of How B2B
The
Strategy
Algorithm SPECIAL:
Works
How to Get to the Top of
How To Use
’s
Messenger Search Results
to Boost Your Business [Interactive Guide]
COVER STORY
How to Get to the Top of Google’s Search Results [Interactive Guide]
7 by Joshua Hardwick
FEATURE STORIES
Contributor Bios
110
9 Insider Tips For Increasing Your LinkedIn Leads
119 by Michael Shannon
Thank you to everyone who clicked the link below and took
my quick survey. You said you wanted more SEO and Content
Marketing Tips.
Editor-in-Chief
DIGITAL
MARKETING TOOLS
We hope you’re enjoying
the Tips and Tools from
Digital Marketing Tools
magazine.
If you run a business, you’ll probably want to appear at the top of Google
when people search for certain keywords.
For example, if you’re a plumber in London, you might want to show up when people search for
“plumber near me” or “london plumber.” Most people click the first result, so appearing at the top
usually means more traffic, leads, and customers.
8
How to Get to the Top of Google’s Search Results [Interactive Guide]
If you’ve hit the end of the flow chart, check our list of SERP features. There might still be a way to
appear right at the top.
Otherwise, hit one of the options below to jump straight to the instructions:
If ads are what you see at the top of the results for your target keyword, then the only way to appear
right at the top of Google is to pay for ads.
How? Just sign up for Google ads and run a search campaign.
Google search ads work on a pay per click (PPC) basis. That means you bid on the keywords that you
want to show up for in Google. If you’re a plumber in London, you can bid on keywords like “plumber
in london” and “plumber near me.”
You can add geographic targeting, too, so you won’t be advertising to folks that live where your
business doesn’t operate.
Just know that bidding on a keyword doesn’t mean that you’ll always show up at the top of the ads
block. If other people are willing to pay more for a click, there’s a chance you’ll appear lower down or
not at all.
It’s also crucial that your landing page and ad copy align with the keyword you’re targeting. Google’s
Quality Score gives you some insight into this. In Google’s words, “Higher Quality Scores typically
lead to lower costs and better ad positions.”
That said, while ads are a fantastic way to appear at the top of Google fast, it’s 100% pay to play. The
second you stop pumping money into your campaigns, the second you stop showing up at the top
of Google.
It’s also true that organic results may get more clicks than ads, so being in position one with an ad
doesn’t always equate to more clicks. That’s because most people prefer to click organic results.
For example, if we search for “best VPN,” we see four ads at the top of the results:
But if we check this keyword in Ahrefs’ Keywords Explorer, only 19% of clicks go to the paid results.
Most of the clicks are on the organic (non-paid) search results further down the page.
If this is the case for the keyword you want to get search traffic from, it might be worth investing in
SEO instead of, or alongside PPC.
Unlike most search results, map pack listings take you to the business’s Google My Business listing,
not their website.
Google My Business is a free business listing from Google. It’s a place where you can list all the
essential details about your business: opening times, address, phone number, website, and more.
It’s also somewhere that customers can leave reviews.
If you want to appear in Google’s map pack results and don’t have a Google My Business listing,
that’s your first port of call.
However, most businesses won’t be able to rank here just by signing up for Google My Business.
Google’s aim is to rank the “best,” most trustworthy local businesses in the ‘map pack,’ so you need
to use local SEO tactics to stand the best chance of showing up.
You can learn more in our complete guide to local SEO, but the basics are:
If you already rank on the first page for a query with a featured snippet at the top, it may be possible
to win that position with a bit of on-page SEO.
You can check your current ranking position in Google or with Ahrefs’ free rank checker. Just plug in
your keyword, country, and domain.
SIDENOTE. It’s best to use a rank checking tool as Google search results are often personalized
based on your browsing history, location, and other factors. Using a rank checker removes this bias
from the equation and gives you a more accurate sense of your true ranking position in your target
country.
From there, assuming you rank in the top 10, it’s a case of making sure your page is optimized for
the snippet.
We explain this process in more detail here, but the basics are quite simple.
First, make sure that your page actually provides the information that Google wants to show in the
snippet. For example, if we look at the featured snippet for the keyword “guest blogging,” we see that
it’s a definition.
Our guide to guest blogging ranks in position 7, but as we didn’t define the term on the page, it would
probably be impossible for us to win the snippet. We’d need to write and add a definition to the page
to be eligible.
Second, make sure the information is in the format Google prefers. This varies depending on the
keyword. For “guest blogging,” the snippet is a short paragraph. For “how to do affiliate marketing,”
it’s a numbered list.
For example, we rank second for “google search operators” but don’t own the snippet.
to the top
of Google
with SEO
If you see regular ‘blue link’
organic results on top of
Google, you’ll need to invest
in SEO.
• Mobile-friendly
• Fast loading
• Well-structured
We explain how to execute this process from start-to-finish in our guide to ranking on Google’s first
page, but here’s a simplified version to get you started:
Ranking on Google is not a single-player game. Every site ranking on the first page is your competitor.
You’ll have to surpass them to get to the number one spot. So the first thing you need to do is check
the strength of the competition relative to your website.
To do that, search for your keyword and eyeball the caliber of sites on the first page.
If we do this for the keyword “womens pajamas,” the top results are dominated by huge brands like
Kohls, Target, and Amazon.
Unless you’re also a big brand, it’d probably be pretty challenging to outrank these sites.
For a keyword like “tall womens pajamas,” things look a bit more promising. There are a few lesser-
known brands on the first page there’s even a small brand ranking #1.
If things look difficult at this stage, it’s probably best to pursue a different keyword—at least if you
want a chance of ranking in the short-to-medium term.
If you search for “how to write a blog post,” they’re all how-to guides with step-by-step instructions.
To stand the best chance of ranking at the top of Google, you should create the type of content that
people are looking for. You can do this by searching for your target keyword and identifying the three
C’s of search intent:
• Content type: Are the top-ranking pages mostly blog posts, product pages, product category
pages, or landing pages?
• Content format: Are the top-ranking pages mostly how-to guides, step-by-step tutorials, list
posts, opinion pieces, reviews, comparisons, or something else?
• Content angle: Is there a dominant unique selling proposition used by the top-ranking pages?
(e.g., for beginners, in 2020, etc.)
The best starting point is to eyeball top-ranking pages for commonalities. For example, the three
top-ranking pages for “paleo diet” all talk about foods to eat. That tells us this is probably something
most people searching for this keyword want to know about.
You can also plug a few top-ranking pages into Ahrefs’ Content Gap tool to find common keywords.
Just paste in the page URLs and leave the bottom field blank.
If we do this for the three top-ranking pages for “paleo diet,” there are hundreds of common keywords.
While many are just different ways of searching for the same thing like “paleo diet” and “paleolithic
diet,” there are a few keywords that represent subtopics like “what is the paleo diet,” “paleo diet foods,”
and “why paleo is bad for you.”
It would probably be worth talking about these things if you wanted to rank for “paleo diet.”
Backlinks are an important ranking factor. Google talks about them here, and we also found a clear
positive correlation between backlinks and organic traffic in our study of over one billion pages.
But how do you know how many backlinks you need to rank on top of Google?
Plug your keyword into Ahrefs’ free SERP checker and see how many domains link to the top-ranking
page.
Just know that it’s not all about quantity. You might be able to outrank a page with lots of mediocre
links with only a few high-quality links. Learn more in this video.
How can you find relevant internal linking opportunities? Just Google site:yourwebsite.com
“keyword” to find pages on your site that mention the keyword or phrase.
For example, if we wanted to add relevant internal links to our SEO checklist, we’d search
site:ahrefs.com “seo checklist”.
You can see that the post includes the phrase “SEO checklist” but it doesn’t link anywhere. This is a
great opportunity to add an internal link to our blog post.
Getting on top of Google search is rarely an easy task, but it’s not rocket science either. You just need
to figure out what type of results show up first and make an effort to get your website to show up
there.
Looking to learn more about SEO? Check out the video below.
on Google Maps
in 2021
by Kristen McCormick
Your Google Maps listing is a crucial marketing tool for your business. It can
help you get discovered by new customers, stand out above competitors,
and generate more business—all for free. But these benefits are really
only attainable if your listing has strong visibility, and just because your
business is listed in an area does not mean Google will automatically rank
it for searches in that area.
In fact, proximity is only just one of many factors Google Maps takes into account when ranking
business listings. In this guide, I’m going to walk you through 10 tactics/strategies to get your Google
Maps listing to rank higher in results and reap all of the associated benefits.
• How to create and claim your Google Maps listing if you haven’t already done so.
How to Rank Higher on Google Maps in 2021
• How to provide supplemental information that boosts your rank and increases your appeal.
• Additional steps you can take on your website to further improve the rank of your Google Maps
listing.
Research also shows that these consumers end up on Google Maps business listings from a keyword
(aka “discovery”) search far more often (84% of the time) than from business name (aka “direct”)
search. That being said, it’s important that your listing ranks high on Google Maps for these terms
your potential customers are searching.
Ranking higher on Google Maps typically means ranking higher on Google Search as well.
The third reason to rank higher on Google Maps is because the things you do to rank higher will improve
the quality of your listing and add multiple ways for consumers to engage with your business. With
86% of consumers using Google maps to look up a business, this opens up a lot of opportunities to
boost engagement.
So how do you get your business listing to show up higher in Google Maps? Just like how there
are on-page and off-page optimizations for local website SEO, there are on-listing and off-listing
optimizations for business listing SEO. But first, you need to get listed on Google Maps and claim
your listing, which we’ll be covering next.
1. Go to Google.com/maps or to the Google Maps app on your smartphone and search for your
business name.
2. If it appears in the drop-down menu with a location next to it, then you have a listing! Skip to the
next section.
Once you click that, you’ll be prompted to provide your name, category, and location.
not have control over that listing. Only the one who claims the listing by proving ownership of the
business has that control, which is what we’ll get into next.
If you don’t have a Google My Business account, head over to this post and we’ll walk you through
creating an account and claiming your business with it.
Select the “Info” tab, which includes your name, category, address, service area (if applicable), hours,
special hours, phone number, website, products, services, attributes, and description. Here are some
tips for optimizing these Google My Business account sections for higher ranking on Google Maps:
Google Maps ranks businesses it can trust, and one measure of your trustworthiness is the consistency
of information about your business across the web. For example, say you have a business called
“North Shore Wellness Center.” Make sure your business name in your Google My Business dashboard
is exactly that and not a slight variation, such as N. Shore Wellness Center or North Shore Wellness
Ctr. Also, make sure this name is identical across all of your other online properties—your website,
Yelp listing, Facebook profile, and more. The same goes for address information (for example, using
“St” vs Street”).
Be sure to also update your holiday hours so you don’t get an “hours might differ” label on your listing.
In terms of ranking, the category of your business as it appears on Google Maps is very important.
For your primary category, choose the one that best represents the core offering of your business. If
any other categories apply, choose them as secondary categories.
To rank higher in Google Maps, choose primary and additional categories through your
Google My Business dashboard.
Keep in mind that you cannot add custom categories, but if you begin typing your main offering into
the box, you’ll see a drop-down menu of possible categories to choose from.
Google loves it when you upload photos to your listing. First, because it signals that you are an active
listing worthy of ranking higher in results. Second, because Google’s photo-recognition technology
is advancing and Google is starting to show images in local search results. And third, because the
SEO rule of thumb is that Google loves what consumers love, and consumers love photos. Plus, if
you don’t add photos to your listing, it will show a generic map image like this:
Knowing that Google loves what customers love, it should be no surprise that Google Maps gives
ranking favor to business listings with positive reviews. So how do you get reviews? Well, when you
create a business listing on Google Maps, this automatically opens your business up to reviews.
But that doesn’t mean you’ll get them. You’ll need to be proactive in asking for reviews, and you’ll
also need to respond to them. Responding to reviews encourages more of them and mitigates the
damage of negative reviews. Plus, your responses show other prospects how attentive you are to
customers and how well you resolve issues.
Reviews can be scary, but unless your service is truly atrocious, bad reviews tend to be few and far
between. Plus, as long as you respond properly you can mitigate and even reverse the damage of a
negative review.
Google will discredit businesses with multiple phone numbers or locations listed for one actual
business. Weed out duplicate listings and superfluous information to ensure your one true listing
will rank.
Create posts in your Google My Business dashboard to appear on your business listing
and to tell Google you are active.
In addition to taking action directly on your business listing, there are some optimizations you can
perform on your website to support higher Google Maps ranking.
Emphasizing to Google through your website that you are prominent in your local area can help
Google to feel more confident in ranking your business listing on Google Maps for that area as well.
We threw a lot at you in this guide, so here’s a quick recap of all the strategies we covered for ranking
higher on Google Maps:
3. Keep your name, address, and [preferably local] phone number consistent
Business listings on Google Maps are becoming more advanced, allowing consumers to quickly
get the information they need and make informed purchasing decisions. Follow the tips in this post
to get your business showing at the top of Google Maps, and you’ll get to experience the increased
visibility, engagement, and revenue that comes along with it!
On Social Media:
The Definitive Guide
(With Stats & Facts To Back It Up)
by Kim Lochery
If you’re creating a social media strategy that you hope will increase
awareness of your blog or business, and increase sales or traffic, you’re
going to want to pay attention to the times at which you’re pushing your
content out into the world.
There’s very little point in sharing something that no one will see, right?
You’re going to see a lot of information and advice online if you go searching for the “best times” to
post on social media, a lot of which won’t actually be applicable to you.
Those suggested times and dates are great places to start, but the fact of the matter is this: only
YOU can really establish the best times and dates for you.
Contents
When is the best time to post on Facebook?
Conclusion
on Facebook?
According to the social media scheduling tool Buffer, the best time to post on Facebook is just after
lunchtime on every day except for Sunday — between 1pm and 3pm.
According to Hootsuite, however, the best time to post on Facebook is at lunchtime – 12pm – on
Mondays, Tuesdays, and Wednesdays. That’s only for business-to-customer accounts, though; if
you’re in the business-to-business market, the best time to post on Facebook is reported to be from
9am to 2pm on Tuesdays, Wednesdays, and Thursdays.
Sprout Social says that the worst performing day on Facebook is Sunday.
It doesn’t matter where you look, the information for the best times to post on Facebook and other
social platforms will be different.
Buffer’s studies, for example, didn’t say whether or not their best times to post were for B2B or B2C,
but Hootsuite’s study did. Some of the studies didn’t give a timezone for the best times, and we can’t
forget that social media is global.
You have the potential to reach people all across the world, at all times of the day. Plus, 12pm on
Wednesday lunchtime for you could be 8pm on Wednesday evening for some of your readers.
Not sure?
You’ll need to work that out. Why? Because you need to understand and visualise your target audience
in order to give them what they want or need at the right times.
Let’s pretend for a moment that you’re a parenting blogger. You want to target other parents —
people with children. Posting on Facebook at 8 o’clock in the morning might not be a great idea as
that’s when most people are getting their kids ready for school.
A better time to share something for them to read would be slightly later on, after the school run,
when busy parents have had time to drive home, put some laundry on, and then sit down for a
moment with a nice cup of tea. How about 10:30am? Or 11am?
Now let’s imagine you’re a blogger aiming to help those with 9-5 jobs quit and start the creative life
they’d always dreamed of. What’s your target audience going to be doing at 10:30 or 11am? They’re
probably going to be stuck in the middle of a busy day at their 9-5 job job.
Instead, a lunchtime post might be a good idea. Your audience can take a peek on their lunch break
as they peruse through Facebook and chomp their way through a meal-deal sandwich.
You could also consider commuter/morning rush hour times, when people are miserably sat on the
tube and trawling social media, praying to win the lottery; and also in the evenings, after dinner, when
those busy workers are comfortably slumped on a cozy couch at the end of a long day.
on Instagram?
Have you heard of Later? It’s a social media scheduling tool that recently studied users, content,
and engagement to work out the best time(s) to post on Instagram. After scrutinising more than 12
million different posts in various time zones, the tool came up with a time that yielded best results:
between 9am and 11am Eastern Standard Time (EST).
on Instagram, with the best times being 5am, 11am, and 3pm.
Once again this proves that different studies will often come up with completely different results for
the best times to post on social media — which doesn’t help you all that much. These studies also
don’t tell you WHY those are considered to be the best times.
Is 11am on a Wednesday the best day to post on Instagram for engagement (likes/comments), or is
that the time you’ll gain the most followers when you post?
The results aren’t clear. When they aren’t clear, they’re not helpful for you.
According to Kids Count Data Center, 18+ adults make up 78% of the US population — 253,768,092
adults in 2018, to be exact.
And, for the record, a whopping FIFTY PERCENT of US adults use Facebook several times per day.
That’s 126,884,046 people!
If your average follower logs on daily, they’ll likely forget you exist if you’re only posting content a
couple of times per month. They won’t forget the other bloggers, businesses and influencers, though
… the ones that ARE posting daily or regular content.
For Instagram (as an example), content can come in the form of in-feed photos and videos, Instagram
Stories, and Instagram TV. You don’t need to use every feature that the social platform offers you,
every day — or even at all. But posting content regularly and using all of the features available is a
surefire way of kicking your strategy into touch and boosting your follower numbers and engagement
rate.
Maybe share in-feed photos one day and an Instagram story the next? Mix and match things up,
not just to keep your followers interested, but also to make your life a bit easier. If you can’t manage
an IGTV video or Story, which can take a lot longer to put together or edit, share an image or in-feed
video with the world instead.
on Twitter?
A Hootsuite study looked into the best times to post on Twitter from two different perspectives:
business-to-consumer, and business-to-business.
The latter, business-to-business, had the best results from tweets posted on Monday or Thursday,
between 11am to 1pm, though a generalized 9am-4pm timeframe was recommended.
For business-to-consumer accounts, tweets were more successful when they were shared on
Monday, Tuesday, or Wednesday, at between 12pm-1pm.
Twitter is the most fast-paced of the social networks, which means that you’ll need to post more
frequently in order to yield results than you would on other social platforms, such as Facebook and
Instagram.
The average lifespan of a tweet is only about 18 minutes, though that can be lengthened with
comments, replies to comments, and tweet threads. In comparison, Facebook posts have a lifespan
of around 6 hours, Instagram posts have a lifespan of around 48 hours, and Pinterest Pins have a
lifespan of about 4 months.
I’ve personally had great success with tweets shared first thing in the morning, around 8am-9am
(GMT, but it doesn’t matter in this case).
Tweets get an initial burst of interest from people on their way to work, and then my replies to
comments ‘re-awaken’ the thread around lunchtime, and then there can be a flurry of activity that
evening and even right into the next day or two.
Spreading your replies out over the course of the day can help to relight a conversation and increase
visibility of your tweet.
As a final and slightly random note, I’ve personally had *amazing* success with “New Blog Post”
tweets that go out at 9pm-midnight on Fridays, with ongoing interactions continuing right through
into Saturday and Sunday.
I highly recommend you experiment with posting times. My Friday night tweet experiment happened
completely by accident as I scheduled a new blog post for the wrong time (pm instead of am), but
I’ve since adopted a Friday night posting schedule for that blog that hasn’t let me down yet!
will tell you that timing is important across ALL social platforms, I personally feel it is less important
with Pinterest. In fact, it might just be the easiest platform to get started with, and then grow with.
Rather than paying attention to timing on Pinterest, pay close attention to the quality and type of
content that you’re posting — and make sure, just as with Instagram, that you’re posting regularly.
Tailwind is a great, approved scheduling tool to help cope with that side of things, and Pinterest even
has a free, built-in scheduling feature for business accounts now, offering up to 30 scheduled posts
at a time.
Batch-create your content and then spread it out with the help of scheduling features and tools
(available for both WordPress and most social networking platforms), and you’ll have regular content
published at regular times with minimal stress and effort.
Weekends are slightly different; the study showed that videos were popular from lunchtime onwards,
so posting between 9am and 11am will give the video enough time to be indexed for the lunchtime/
evening “rush”.
Just to throw a little more information your way, Boost Apps showed levels of engagement on videos
was higher on Friday and Saturday, and also on Wednesday, with the best time to post being 5pm.
This is a trick I’ve seen used by many beauty influencers and makeup artists on YouTube, who often
have weekly or monthly life update blogs, or weekly get-ready-with-me videos, released at set times
— 6pm on Friday, for example. Fans will sit down and get ready to watch those videos in the same
way that they would sit down and get ready to watch the soaps on TV in the evening … but only when
those videos keep to the schedule.
Keeping to your schedule will be easier when you batch-create content — creating multiple pieces of
content at once and then scheduling them to go live one at a time.
If you spent one weekend creating four videos, you would have one video per week for the next four weeks.
If you then have the time to create extra content, you could release extra videos as “bonus” content, or
increase the number of videos in your schedule, or simply add more scheduled one-per-week videos.
Consistency is key with any social media strategy. People LOVE consistency.
Twitter had it right when they said this on their business blog:
There’s no right or wrong time, or type, or style of content. What works for someone else might not
work in the same way for you — and that’s definitely the case when you’re moving across different
countries, different niches, and also different expectations.
Rather than spending your time looking at the times, dates, styles, and types of content that best
work for other people, it’s wise to spend the time to get to know your audience a little better.
• What content do they react more positively to, and at what times?
When you know who they are, what they want, and when they want it, you can give it to them.
For the most part, the individual analytics offered by the various social platforms will give you a
better idea of YOUR exact audience. Instagram offers Insights that break things down by times/
days online, location, age, and a whole bunch of other specifics. Facebook, Twitter, Pinterest, and
other social platforms offer their own versions too.
By looking at these, and by experimenting around with your social strategy, you can formulate best
times to post on social media that actually work for you.
Monetize Pinterest!
by Kim Garst
Are you ready to actually get paid for all your hard work on Pinterest?
Pinterest can be a goldmine for business owners. Unfortunately, it can also be a huge time-suck if
you don’t know what you’re doing.
For that reason, I’m going to walk you through all the steps you need to know to finally monetize
Pinterest!
But first…
can make money on Pinterest…businesses in niches like fashion, beauty, food or fitness.
But the truth is, pretty much ANY business can make money on Pinterest!
For example:
Regardless of your niche or industry, Pinterest can drive huge amounts of traffic and sales.
According to eMarketer, nearly half of all Pinterest users rely on the platform to find and shop for
products.
Plus, Pinterest users tend to have deep pockets: according to Pew Research, the majority of Pinterest
users make $75K+ per year.
In other words, it’s definitely worth your time and effort to be using Pinterest for your business!
If you’re brand new to Pinterest, you’ll need to go back to the very beginning, by creating a business
account and claiming your website.
The very first thing you’ll need to do is create a business account. If you’re new to Pinterest, you
can create a business account from scratch, and if you already have a personal account, you can
convert it to a business account.
• It’s against Pinterest’s terms of service to use a personal account for business purposes
How To Finally Monetize Pinterest!
• A Pinterest business account gives you access to important analytics, such as your most
popular pins
• Having a business account means you have access to advertising, rich pins, and other revenue-
generating features. More on these later in this post.
If you want your profile to include a link to your website (which you do), and if you want access to
your website analytics on Pinterest (which you also do), you definitely want to claim your website.
This involves a simple process of uploading a little bit of code to your website.
That may sound scary, but it’s really pretty simple, even for non-techies!
Check out the link above for full instructions on how to upload the code depending on who your
webhost is (e.g., Bluehost, WPEngine, WordPress, etc.).
to set up product rich pins. These rich pins are connected to your
product pages, and show the most up-to-date price and availability
of your products.
The best part about creating product rich pins is this: all you have
to do is apply for rich pins and set it up ONCE, and all your past and
future product pins will automatically be converted to rich pins!
For instance, if my pin is of a red women’s shirt, I could write something like, “This red women’s shirt
is a popular option for Spring 2020”.
Other places to use your keywords include the product page or blog post you’re linking to (particularly
in the title), in your board titles, and in your hashtags.
If you’ve built a solid Pinterest following in a particular niche, there are undoubtedly companies who
will pay you for sponsored campaigns.
These campaigns might include having you pin branded images to your account, linking to the
sponsor’s website from your pins, or doing reviews of their products on your blog.
Just be sure you can truly recommend and stand behind any products you’re promoting, so you
don’t do any damage to the reputation you’ve worked so hard to build!
What content works best? Is Instagram punishing my participation in Instagram pods? Does it matter
whether I have a personal or business account? The list can go on and on.
Facebook-owned Instagram has never revealed much about the algorithm— until recently.
Sharing the nuts and bolts of the Instagram algorithm via Stories is interesting and a tad frustrating
for many. I doubt most users would know where to find this information without others telling them.
• We hear that pods can help a post appear higher in the feed?
• I’ve heard Instagram doesn’t count something as a comment unless it’s more than 1/2/3
words?
• I’ve heard that the algorithm ranks posts higher that get a lot of likes or comments in the
first 30 minutes?
Let’s explore each question. We’ll include screenshots from the Instagram Stories they posted, break
down each question, and inspect Instagram’s response.
But that constant change is a good thing. It ensures that the best content for each user is shown to
The Science of the Instagram Algorithm
Instagram delivers a unique feed to every user based on the content they engage with. So, if you
see drops in engagement, that could be an algorithm change, but often, as Instagram expert Jenn
Hermann points out, the dip could just be because your content is no longer appealing.
See more of what Jenn has to say about the Instagram algorithm changes in this video:
As I mentioned earlier, the feed is unique per Instagram user, based on what content that user engages
with. The Instagram feed is not based on the type of content an account posts to its followers.
So, if you’re a user that never watches videos on Instagram (like me), you probably won’t see many
videos in your Instagram feed. And the opposite would be true as well.
I would advise posting a mix of photos and videos to your account, so you have a higher chance of
your followers with different preferences seeing and engaging with your content.
• Personal
• Business
• Creator
Personal accounts don’t allow any sort of insights to be gathered; Business and Creator do.
There isn’t much difference between the Business or Creator selection. The Business account will
allow you to put in your address, phone number, etc. The Creator account setting lets you do some
branded partner options. To read more about these, check out this breakdown on Social Media
Examiner.
According to Instagram, it doesn’t matter what the account type is; if a follower engages with the
content regularly, then the user will likely see future content from that Instagram account in their feed.
Bumping up the engagement numbers on your Instagram posts does not cause those posts to be
seen by followers that typically haven’t engaged with you lately.
The Instagram algorithm caters the feed per user to ensure the best experience.
Don’t involve yourself with Instagram pods (or engagement pods on other sites as well) because
you’re simply wasting your time.
Instagram says in its stories that this is false: Again, Instagram is making it clear that the most
important factor in what an Instagram user
sees on his/her feed is the accounts they have
recently engaged with.
This method of finding the best time to post on Instagram for your followers requires a lot of effort.
You can toggle between “Hours” and Days” to see when your followers are typically on Instagram.
An easier method is using the reports inside Agorapulse. These reports allow you to see data based
on any timeframe you select and data based on engagement or Reach:
These reports are SO much easier to read and understand. Go check out these reports for FREE and
after your trial use the coupon code LAB for a free month once you sign up for a plan.
That Instagram is pulling back the curtains to reveal aspects of the Instagram algorithm is surprising
but very helpful.
No doubt these components are only a small portion of what goes into the algorithm, but I love the
fact they are busting some of the common myths regarding how the Instagram algorithm works.
• The Instagram algorithm changes the feed ranking per user often, based on that user’s
engagement.
• It doesn’t matter if you are using a Personal, Business or Creator account. They are all treated
equally (but if you want insights you must have a Business or Creator account).
• All comments are treated equally, regardless of how many words they contain.
• Getting lots of engagement the first 30 minutes after posting to Instagram doesn’t catapult
your post to the top of the feed.
Keep in mind all of this information only pertains to the Instagram feed, not Stories. Instagram Stories
has a completely different algorithm but is still predominantly based on individual user activity with
the accounts they follow.
The quality of your content will dictate where it shows up on the Instagram feed, and your followers
engagement levels will let you know quickly whether it’s good or bad.
Why YouTube?
With over 1 billion active users, YouTube allows you to reach a massive audience with video content.
By getting creative and crafting videos that are engaging and informative, you’ll have a dependable
and exciting way to grow your email list and establish your brand as an industry leader.
Following in the footsteps of the top brands and tapping into the potential of YouTube can help give
your business the growth it needs.
But to succeed, you need to take the right steps to ensure your content connects with viewers.
Much like every other social platform, your channel page is where viewers will go to learn more
about you and your company, so it’s crucial to set it up with as much detail as possible and keep it
in-line with your branding strategy.
Here are some components to pay attention to while setting up your YouTube channel:
• Set your channel’s picture to your brand logo unless you are a personal brand, it which case
use your headshot so that you’re easily recognizable and memorable.
• Write a thorough description in the “About” field. Make sure your viewers can quickly understand
what your brand and YouTube channel are all about. This is also the perfect place to put a CTA
or a link to your website.
• Organize your video content into dedicated playlists that will display on your channel page.
This helps viewers find what they’re looking for quickly.
You’ll also want to take the time to optimize your channel for SEO purposes. Include industry keywords
where you can. Since YouTube is included prominently in Google searches, an optimized channel
can significantly increase your chances of ranking high in relevant searches.
• How much (if anything) will you spend on promoting your videos?
Also, follow a schedule that ensures you are consistent with your video marketing efforts.
consistency and generated a mere 16 to 30 views per day. Interestingly, they began posting two
to three times per week and instantly gained over 1,000 views within a month. This proves that
consistency is critical in growing your channel.
For example, Adobe Creative Cloud’s YouTube channel features interviews with industry professionals,
design tutorials and live sessions. They consistently upload several videos within a day so their
channel remains interesting and relevant to their viewers. This success has led to over 91 million
views at the time of writing this article.
The process of optimization doesn’t end with your channel. You’ll want to optimize every video you
post to the channel to have the best chance at ranking high in searches and appealing to viewers.
Here are a few things to keep in mind when posting your videos:
• Create a custom, eye-catching thumbnail for each video you post. This is what people see
when they’re browsing the search results.
• Write an engaging and unique title. Try to include keywords whenever possible.
• Write a creative and thorough video description. Include keywords, a CTA, and a link to your
website.
• Use plenty of tags that are relevant to your brand and the content of the video.
Since YouTube is one of the largest search engines in the world, taking the time to optimize all of your
video content will greatly boost the chances that it gets found and ranks high in search results—both
on YouTube and Google.
IBM optimizes all of its videos for SEO purposes, and so they should.
Don’t make your videos a sales pitch. Focus on creating content that showcases how you can help
others and illustrate how your products and services can help them solve their problems.
Content that feels too salesy won’t perform well on YouTube, so it’s important to get your creative
juices flowing and make unique content that will capture the viewer’s attention.
Here are a few examples of video styles that perform well on YouTube:
• Behind the scenes videos. Give your audience a chance to learn more about the people who
make up your company and what a day in the life might look like.
• Product demonstrations. Your products are fantastic, so use videos to show people why. Don’t
turn them into a commercial – just give your audience a look at what sets you apart from the
competition.
• Testimonials. Do you have satisfied customers who are willing to talk about how your product
worked for them? Ask them to do a video testimonial. It’s an engaging way to build trust with
your audience.
• How-to videos. What is your audience interested in learning? What types of questions are they
asking? Cover these in your videos.
Thankfully you don’t need a lot of professional recording equipment and editing software to film
videos that are high quality. Most of the equipment you need is what you probably own. If you don’t
have a dedicated camera for filming, your smartphone likely has a camera-equipped to film in HD or
4K.
When it comes to editing software, most computers come with basic editing software that is more
than capable of getting the job done.
If you aren’t confident in your filming skills, there are many tutorials and books available that will
ease you into the process. You’ll be able to get the hang of titles, transitions, and other basic video
elements in no time.
There are a few key items you can invest in that can significantly enhance the production value of
your content.
• Tripods. With a tripod, you’ll be able to make sure every shot you take is steady and eliminate
the shakiness that many videos shot by hand tend to have.
• Microphone. A high-quality microphone will allow you to do clear voice-overs that your audience
can understand and will eliminate the hollow audio that sometimes comes along with using
the built-in microphones on phones or computers.
To understand how your videos are impacting your viewers, you need to monitor your analytics and
understand what your strengths and weaknesses are. Once you do, you’ll start to see trends and
reactions, and you can better gauge how your target audience is interacting with your content.
YouTube wants its users to like the content they see and engage with it, so the most crucial statistic
you’re going to see is your viewer retention. This is a measure of how long people who click on your
videos watch them. YouTube values the quality of the content its users produce, and higher quality
content that keeps viewers interested is more likely to rank high in search results.
To achieve the best viewer retention rate, you’ll need to create content that not only inspires people
to click on it, but also encourages them to keep watching.
Are a lot of people clicking on your video, but not watching for long? You might need to adjust your
content. Are not enough people clicking on your videos? You might want to revamp your title and
optimization strategy.
No matter what your statistics show you, don’t shy away from experimenting and trying new things
out regularly. This can give you some great insight into what your audience wants to see more of and
what they might respond to down the line.
YouTube is the perfect place to give your B2B business an outlet for video marketing content. With the
right strategies, you can reach a large audience and expose your content to new viewers. Optimizing
your YouTube channel and your videos, creating engaging content, and learning from analytics will
allow you to grow your following and increase your new leads.
Facebook has expanded Messenger significantly over the past few years to the point where it’s now
a valuable tool and platform for businesses, brands, and organizations of all sizes.
In this post, we’re going to take a look at exactly how you can use Facebook Messenger for your
business, including how to set it up for success and how to drive users to get in touch.
There are so many different social media channels to keep up with, and each one has multiple facets
to manage.
On Facebook, you’ve got your Page, events, groups, Stories, and of course, Messenger.
More customers than ever before are reaching out to brands through social media private messaging,
with Facebook being the top choice.
This trend was already established before this year, with over half of all customers preferring to chat
with someone online in real-time instead of calling for most matters and over 20 billion messages
are exchanged on Messenger between users and businesses every month.
Facebook will also show your average response time in the About section of your Page.
You’ll notice that this shows up above any other information, including your website, your hours, or
pricing.
This is given enormous visibility, and if users see that you’re responsive, they’ll see you as valuing
your customers.
If your profile says that you have a low response rate or that you take a significant amount of time
to respond, they might not even bother.
Someone may get in touch to ask about pricing, your operating hours, or whether you can
make your famous chocolate cake gluten-free. Answering these questions quickly can make
the difference between gaining or losing a sale.
People often complain publicly -with Facebook posts- if they’re unhappy, often trying to dissuade
others from buying or trying to get the brand’s attention. Ask users to reach out to you through
Messenger to resolve the issue. Some users will also go straight to Messenger for everything
from complaining to wanting help tracking a package.
Facebook has some outstanding native features, which we’ll look at a little further down, which
can enable users to take actions like booking appointments with a business. You can use these
features for lead generation, and to actively drive sales. Chatbots can also help here.
Messenger has a 10-80x higher engagement rates than email, with 70-80% open rates and 20%
click-through rates (compared to emails 5-10% open rates and 1-% click-through rates).
This is a valuable opportunity to meaningfully connect with potential and existing customers, so you
don’t want to waste it.
In this section of the post, we’re going to go step by step through the process of setting up your
Messenger for success, but if we look at features that you aren’t interested in, go ahead and skip to
the next section! Not every feature is necessary or even ideal for every business type.
This is your greeting, which lets customers know that you’ve received your message and that you’ll
be back to them soon.
Go to your Page’s Settings, and then find Messaging. On this tab, you’ll see the option to “Show a
Greeting.”
You can write your own greeting message (don’t forget to save it).
And personalize it with the recipient info (first and last name) and your website or Facebook page link.
Almost all businesses should use a greeting to welcome people to their Page (or, more accurately,
their inbox). You can also add automated responses. We recommend setting up a few automated
responses for commonly-asked questions.
This can help your customers get the answers they need quickly, and it won’t bog down your customer
support team.
On your “Messaging” tab under your Settings, you’ll see the option to set up automated responses.
Click it.
off on weekends but we’ll get back to you on Monday”), location information (“We’re located at 42
Wallaby Way, Sydney. View your location on Google Maps here”), and commonly-asked questions
(“Our return policy states that you can return all unused, undamaged items 30 days after purchase.”)
The FAQ option is particularly valuable, as you can set up custom questions and answers that are
specific to your leads and customers.
A college might have students asking about application deadlines or when they’ll hear about
acceptance, and a bar might be asked if there are private areas for events like parties.
You can set up menus for automated responses, guiding users through interactions.
to see it. You can see an example of what this looks like here:
Chatbots have been around for a few years now, and they’re more accessible than ever before.
Customers can look up their orders through your Chatbot to get updated status information. They
can also browse recipes, order pizzas or flowers, and shop your catalog of uploaded items.
A crucial part of managing Messenger well is responding quickly. We know as well as anyone that
this can be a huge undertaking, especially when you’ve got comments and private messages coming
in from multiple platforms, but it’s still a near necessity. Customers everywhere are expecting near-
immediate responses, especially on social.
Third-party tools can make a huge difference here, and there are several great options to choose
from. Hootsuite, for example, allows you to view all of your incoming messages in one place. You
can assign messages to specific teammates, and follow up to make sure that every conversation is
seen all the way through.
Once you start getting more than a few messages per week (or once your social and customer
service team expands beyond one or two people), this is a gamechanger. You can learn more about
how it works here.
Facebook Messenger Ads is one option. You can create ads that have the sole purpose of driving
users to message you directly. This is great when you want to share more information with your
audience.
A university, for example, might encourage potential applicants to get in touch with any questions.
(Note: don’t confuse these with Messenger as a placement, which only shows an ad in the user’s
Messenger inbox and doesn’t accomplish the same goal).
Facebook only allows you to respond to people within 24-hours after they’ve last contacted you. This
should motivate all businesses to respond quickly and to keep the conversation going.
If an existing conversation has dropped off, follow up within twelve hours to ask if they were happy
with everything and if there’s anything else they need. This is a continuation off of an existing
message, but it can work. You can also offer them a discount or coupon code.
This lets you send a single message to users outside that 24-hour window if they’ve opted in.
This works a little like your standard on-site live chat. You use a chat plugin on your site, and it allows
people to live chat with you through Messenger.
All you need to do is add a snippet of code on the pages you want the chat to appear. This is a great
way to capture potentially high-intent users and engage them with affordable, accessible live chat
options.
If someone is complaining, has questions, or needs help with an order, sometimes encouraging
them to get in touch through Messenger is the best option.
You can’t message them, after all; they need to reach out to you. This way you can offer personalized
service and ask for sensitive information like their email or phone number in a secure way.
It also helps that other users see that you’re wanting to resolve concerns, too.
Final Thoughts
Facebook Messenger for businesses is a great opportunity to offer high-quality, fast, and reliable
customer service and sales support to your customers.
Remember that it’s essential to be where your target audience is, and an increasing number of them
are turning to private messaging social platforms like Facebook for quick help.
Take full advantage of all the features and tools available to you to streamline the process and deliver
the absolute best customer experience possible.
What do you think? How do you use Facebook Messenger for business? What features and third-party
tools do you use?
Achievements include:
Social media has revolutionized the way people meet and create new
networks.
Typically, you’d have to attend real meetings, take paperback contacts, probably meet again and
develop real human connections, then develop that rapport into something meaningful and productive.
While the world was more organic back then, things have changed. With the power of social media,
you might be talking to your future spouse, or chatting with the CEO of a Fortune 500 company right
from the comfort of your living room.
According to Hubspot, LinkedIn is the best social media site for generating leads, with a conversion
rate of almost 2.74% for visitors-to-leads, compared to less than 1% for Facebook and Twitter. That
means if you are a business targeting new customers through digital mediums such as social media,
there is a much higher chance of getting a new connection turned into a potential customer on
LinkedIn than on Facebook or other social media and regular web channels.
With over 500 million global users and 3 million users getting 9 billion weekly impressions, LinkedIn
is one of the best ways to launch a new career, get connections in your industry, or acquire new
customers for your business.
So, with this information and now knowing that you can’t afford to ignore this social media platform
anymore if you’re seeking professional mileage, here are 9 great tips to increase your connections,
leads, and conversions on LinkedIn.
Most people assume that promotional content based on SEO is only meant for web publishing
to rank your site better on search engines such as Google and Bing. But the psychological effect
of keywords that are specifically targeted at your niche market or client base on LinkedIn will be
rewarding as new connections will be drawn to your page effortlessly. Don’t just use these in your
summary and headline but also in promotional content, as the goal is to position yourself as an
expert in your field. If you are new to creating SEO content, you can always hire a copywriter or
content marketer for a reasonable fee.
LinkedIn is quite famous for tons of shares from other web and social platforms. The click-through rate,
while it is substantial, is often not authentic. The secret to creating organic reactions and positioning
yourself as a provider of valuable material is to post unique and refreshing content, made by you and
your brand. While it may be slow at first, you’ll garner a dedicated reader base, and these may just turn
into the sales leads that you’ve been angling for. Better quality over quantity is key.
This is a massive plus for brands as they can now reach customers in the way that the latter loves
best. Everyone loves moving graphics and things that nudge on their senses. Now, you can have
a header optimized for flash player on your browser which instantly makes you a hit with anyone
viewing your profile. Or, in simpler terms, there is a greater chance of someone clicking on, enjoying
your content and coming back for more if you make use of visual content such as videos, infographics,
and animations, instead of a bland text and keyword-laced campaign.
There is always a tendency to pack too much or too little in your headline. This is your primary
marketing tool and biggest click-pusher on LinkedIn. It’s the first thing that anyone viewing your
profile, even by accident, will see. The summary is used in tandem with the headline, so make sure
they match. If both of these do, then psychology dictates that the person reading your profile will
want to research you more, potentially resulting in a lead and conversion.
8. Keep it professional
It is an almost unspoken rule that your LinkedIn profile is a de-facto resume. In fact, it is reported in
2018 by a Simply Hired study that about 28% of hiring managers potentially looked at an applicant’s
LinkedIn profile.
Just like your typical resume would be the most professional side of you, so should your LinkedIn
profile showcase this special appeal. Everything from your summary, the headline to your profile
picture and even posts and content should promote that business side of you. While interaction
might be casual, your appearance should always be professional.
No other platform leverages the power of professional connections like LinkedIn. This makes it by
far the most lucrative social platform when it comes to generating leads. You just have to put in the
work and lots of it.
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