Assignment Cover Sheet: Bachelor of Business (Talented)

Assignment Cover Sheet
Bachelor of Business (Talented)
Student Name Truong Hai Yen

Student Number B1131916018
Subject Name Business Communication
Lecturer John Bayarong
Title of Assignment Learning Portfolio 4
Length 4 pages
Due Date 08/03/2020
Date Submitted 07/03/2020
Declaration:
 I hold a copy of this assignment if the original is lost or damaged.
 I hereby certify that no part of this assignment or product has been copied from any other student’s
work or from any other source except where due acknowledgement is made in the assignment.
 No part of the assignment/product has been written/produced for me by any other person except where
collaboration has been authorised by the subject lecturer/tutor concerned
 I am aware that this work may be reproduced and submitted to plagiarism detection software programs
for the purpose of detecting possible plagiarism (which may retain a copy on its database for future
plagiarism checking)
Signature: …………Truong Hai Yen……………………………………….
Note: An examiner or lecturer/tutor has the right not to mark this assignment if the above declaration has not been
signed)
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LEARNING PORTFOLIO 4
I. Textbook Questions
1. When working collaboratively, what are the most important norms and expectations
would you want in writing? Why?
In collaborative writing, it is vital that members of the team work together in cooperation to
achieve the best result out of the assigned work. In my opinion, the following factors are considered the
most important norms and expectations:
 The work are divided equally among members of the team. It would be unfair if one member is
assigned a larger sum of work than others.
 Each member should contribute (at least 1 of) their idea(s) so that the work are considered in
various viewpoints. In this case, the writing would be more diverse and lucid.
 Each member should manage to meet the deadlines, in case there should be inconvenient
issues, one must inform the team in advance and suggest possible solution or negotiate with
other members to take over his/her work. This is because we are working in a team, and
proffesional working attitudes is highly preferable, one should not let his/her private affairs
intervene in the team’s work.
 Should conflict occur among members, it is first not to let it prevent the team’s progress.
Secondly, al members should sit back and dicuss about the matter to resolve conflict. Since we
are working together for quite a deal of time, being coopeative is one crucial requirement. The
more close-knitted the team members, the more productive and cooperative they are.
 When a work is assigned to the team, there should be a clear working schedule as this would
help the members be alert of their duty and it is easier for the leader to keep track of the team’s
progress.
2. Describe the decision-making strategies used in the meetings you attend most frequently.
How well do these strategies work?
 During several meetings I have attended recently, there were some decision-making strategies
which I noticed:
 Before the meeting, it is important that a thorough agenda be compiled and acknowledged by
the participants, so as for them to keep track of what will be decided during the meeting.
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 Moreover, it is advisable that only the participants who account for making the decisions are
informed in advance about the decisions to be made.
 During the meeting, there are various types of tools can be applied into the decision-making
process. As Braun et.al (2016) suggested in his book Business Communication – Building Critical
Skills some means such as the decision tree, dot planning and the standard agenda. Among
which I find the standard agenda are used more popularly than the other two.
 These strategies are common yet widely used by most people, and as I have executed these
strategies, I found that the process are accelerated and decisions are made faster. In my group,
whenever we held a meeting, we would poll out a detailed agenda on what to decide on, how are
we going to do this task and elaborating on alternatives to reach the final agreement. By doing this,
we first clarify the task and the problem relating to the task, then it is easier for us to gather
information on how to solve the problem. After collecting all information needed, we make up
criteria base on which the questions will be answered. And lastly, should there be various solutions,
we will discuss to find the optimal one that satisfies the listed criteria.
3. What is unintentional plagiarism? What three strategies can you use to avoid it?
 According to the definition given on the website of Duke University, “Unintentional plagiarism is
plagiarism that results from the disregard for proper scholarly procedures.” To be specific, the
following behaviors are considered unintentional plagiarism:
 “Failure to cite a source that is not common knowledge.
 Failure to "quote" or block quote author's exact words, even if cited.
 Failure to put a paraphrase in your own words, even if cited.
 Failure to put a summary in your own words, even if cited.
 Failure to be loyal to a source.”
 Three strategies I find useful to avoid violating unintentional plagiarism:
 Compile the reference list as you are writing, do not wait until you finish your piece
 Carefully note down every source you put in your text, do not wait until the end or you will
probably miss some sources uncited.
 When you come across a piece of information, make sure that you find it from a reliable
source/website, since there are websites that may copy the information without citing probably
or cite the incorrect source.
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II. Portfolio Reflection
The reading materials provided me with useful tips on how to summarize information, as well as
understanding about the nature of being a member of a team and how to manage issues of working as a
team. On viewing the materials, I found the chapter about how to conduct and record a meeting most
salient and is highly applicable in many circumstances. It was explained that there are steps before,
during and after a meeting needed to make it go through smoothly. Among which, I learnt a lot about
decision-making strategies, and especially the act of compiling meeting minutes, the effective tools to
record a meeting that are usually underestimated. By mastering this, not only are my team able to
archive and review on the meeting as we want, we can also be more professional when participating in
future formal meetings or conventions.
III. References
 Cheesebro,T.,O’Connor,L.,& Rios,F.(2010).Communicating in the Workplace.1sted.USA: Prentice
Hall.
 Braun,K.,Locker,K.O.,& Kaczmarek,S.K(2016).Business Communication: Building critical Skills.6th
ed.New York,NY:McGraw-Hill Higher Education.
 Duke University. Plagiarism Tutorial. Retrieved from https://plagiarism.duke.edu/unintent/
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Assignment Cover Sheet

Bachelor of Business (Talented)

Student Name Truong Hai Yen

Signature: …………Truong Hai Yen……………………………………….

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