Student Assessment Tasks

BSBCRT401 Articulate, present and debate ideas

Student name Suhaib Ahmed Elwasila Ahmed

Student number 20180478

Assessor name Mr.Abdus Salam

Date 17/03/19

Assessment task 1

1-Explain three different ways that could be used to present ideas to staff in the workplace and at
least three factors that you should consider when choosing the best way of presenting ideas to
staff. 
 
1. Open Meeting 

It is easier to communicate your passion and how you feel to your team via open meetings. In this
kind of forum, they will not only hear what you are saying, they will also see and feel it. This
approach still remains one of the best approaches to communicate effectively with a team. 

2. Display Confidence and Seriousness 

Ensure that you display confidence and seriousness to ensure that you will not be taken for granted.
When your team members notice any uncertainty and lack of seriousness when you’re communicating
with them, they are likely to treat the information with disdain or disregard. 

3. Listen to Your Team Members 

Communication is intended to be a two-way street. Don’t just talk because you are the leader without
listening to anyone else. Encourage them to open up so you can be well guided when communicating
in the future with them. You have two ears and one mouth –so you must listen more than you speak. 
 
 2. Your Manager at work constantly blocks your ideas. Explain three reasons relating to your
Manager’s values, beliefs and attitudes that may cause his negative response to your ideas. 

A- Lying.  Misrepresenting your credentials or intentionally plagiarizing, lying on time sheets or

billable hours, misusing expense accounts or abusing company credit cards, stealing the
kudos for a co-worker's accomplishments, or otherwise robbing your employers blind can all
cost you your job. 

B- Tardiness. If you constantly arrive late to work, or return late from breaks, it displays an
attitude of complacency and carelessness. 

C- Poor e-mail communication.  This can involve everything from not responding to e-mails to not
being aware of how you come across in an e-mail.  “You might be perceived as abrupt or rude, or too
long-winded or wordy,” Brooks says. If you have a bad habit of taking too long to check or respond to
e-mails, you could miss important meetings or deadlines, cause delays or confusion, or come off as
unprofessional. 
 
 
 
 
 
 
 
 
3. Identify five skills and/or attributes that you consider are important for a person to have when
participating in the development of ideas. For each skill or attribute you list, outline why you
consider this skill or attribute to be important. 
4.
A. Communication 
Depending on the job, communication means being clear about what you mean and what you want to
achieve when you talk or write. It involves listening and being able to understand where someone else
is coming from. 

B. Teamwork 
Teamwork means being able to get along with the people you work with. It involves working together
to achieve a shared goal. 

C. Problem solving 
Problem solving means finding solutions when you’re faced with difficulties or setbacks. It involves
being able to use a logical process to figure things out. 

D. Initiative and enterprise 

Initiative and enterprise mean looking for things that need to be done and doing them without being
asked. This can also involve thinking creatively to make improvements to the way things are done.
 
E. Planning and organizing 

Planning and organizing mean working out what you need to do, and how you'll do it. Planning
and organizing involve things like developing project timelines and meeting deadlines. 
 
4. Read the article at the following link and, in your own words, discuss two habits that you feel
are important for people to have great ideas, and why. 
 A. THEY’RE ALWAYS TRYING NEW THINGS 

It will help you to meet new people as well as learn about yourself, expose yourself to new ideas,
gives you more things to talk about, increases your overall satisfaction, expand your perspective
on life, boost your overall confidence level and experience more of what life has to offer. 

B. THEY FIND CONNECTIONS BETWEEN EXPERIENCES 

An idea-generation technique concentrates on combining or adapting existing ideas. This can

certainly generate results. But here, our focus is on equipping you with tools that help you leap
onto a totally different plane. These approaches push your mind to forge new connections, think
differently and consider new perspectives. 
 
 
 
 
 
 
 
5. Explain the Ozborn-Parnes model of Creative Problem Solving and why the use of such a
model can assist in generating ideas.   

Core Principles of Creative Problem Solving 

CPS begins with two assumptions: 
 Everyone is creative in some way. 
 Creative skills can be learned and enhanced. 
The core principles are: 
 Divergent and Convergent Thinking Must be Balanced  
 Ask Problems as Questions  
 Defer or Suspend Judgment  
 Focus on “Yes, and” rather than “No, but”  
 
6. Explain the role of storytelling in communicating ideas, particularly complex ones. 
 
A. Leadership communication: 

Leadership communication aims to influence change, negotiate with key stakeholders for the
larger business goal, create a buy into a strategy or the mission and vision of
the organization and finally to motivate the people in all business scenarios to finally create a
win-win for the organization.  

B. Change communication: Every organization goes through a lifecycle which has several ups

and downs.  

C. Sharing the mission, vision and culture of the organization: 

D. The mission, vision, history and the culture of the organization can be shared with new hires
and lateral hires in the form of a storyboard. 

D. Learning and development. Every training program, workshop, webinar or leadership

development learning session that is conducted is an attempt to drive change, motivate and inspire the
audience to move out of their comfort zone. 
E. Employee coaching. With business coaching evolving as a trend for leadership and entrepreneurial
capability development creating a personal connect with the learner is even more important today. 
 
 
 
 
 
 
 
7. Describe the benefits and risks of using humor in presentations or debates about ideas. 
 
A. It creates a bond with the audience 
A speaker who uses humor well comes across as more human, more likeable. This puts an audience at
ease and makes people more receptive to your ideas. As British comedian John Cleese has said, “If I
can get you to laugh with me, you like me better, which makes you more open to my ideas.” 
B. It energizes people and keeps them engaged 
When we laugh, there is a lot that goes on inside our body. Our heart rate increases and that keeps us
stimulated and alert. 
C. It can provide emotional relief for the audience 
Many talks are serious and many talks are emotionally challenging for an audience. Well-
placed humor can give your audience some much-needed relief in an otherwise serious talk. 
D. It helps the audience remember your points 
Laughter has been shown to improve memory and cognitive function. This helps the audience
remember your ideas. 
E. It leaves the audience with a good impression of the speaker 
American poet, Maya Angelou, said, “I’ve learned that people will forget what you said, people will
forget what you did, but people will never forget how you made them feel.” 
 
8. Describe a benefit and a risk of sharing personal information in a presentation or debate. 
A. One of the benefits of sharing personal information is education and has a lot of benefits for
the students and teachers. It is very easy to educate from others who are experts and professionals
via the social media. You can follow anyone to learn from him/her and enhance your knowledge
about any field. Regardless of your location and education background you can educate yourself,
without paying for it. 
B. One of the risks of sharing personal information is security issues and nowadays security
agencies have access to people personal accounts. Which makes the privacy
almost compromised. You never know when you are visited by any investigation officer
regarding any issue that you mistakenly or unknowingly discussed over the internet 
 
 Assessment task 2

1. Conduct research

A- A Be aware of the impact of culture void using.

For example, if someone avoids eye contact with you when speaking, perhaps that’s

the impact of culture – not that they are rude, shy or uninterested.

B- Speak clearly and concisely Speaking clearly doesn’t mean speaking slowly (which

can seem patronising).

C- You are communicating with individuals Beware of assumptions. Culture gives useful

clues but don’t assume all people from a certain cultural background share the same

beliefs and ways of behaving.

D- Check for understanding If you’re having difficulty understanding a message, ask the

person to repeat or clarify it. Similarly, if you don’t think your message has been

understood, check for understanding.

2. Explain the purpose of an agenda and identify five items that should be included in an

agenda.
The agenda serves as a notice of meeting if it is sent out to meeting participants in advance.
List of items/topics - The agenda is a list of topics that will be discussed. Here are
5 items you should always include when creating an effective meeting agenda.
 Leave a section for action items and off-topic discussions at the end of your
meeting agenda.
 Identify the list of required attendees.
 Outline a list of meeting agenda topics for discussion.
 Define the meeting goal.
 3. Explain the purpose of meeting minutes and list five items that should be included in
meeting minutes. Minutes that capture the purpose of the meeting and its agreed outcomes
are a record that can be referred back to and can be used for follow-up purposes.
Effective meeting minutes are clear and to the point. To write effective meeting minutes you
should include:
 The names of the participants.
 Agenda items.
 Calendar or due dates.
 Actions or tasks.
 The main points.

4. Explain the difference between informal meeting minutes and formal meeting minutes.

Informal meetings have no formal requirements, while formal meetings are conducted by a

chairperson and follow an agenda. Informal meetings can take place anywhere, such as a
restaurant or a coffee shop, while a formal meeting takes place at a pre-planned place at a
particular time

5. Describe the type of legal entity that is required under the Corporations Act to hold an

Annual General Meeting (AGM) and stated how often AGMs must be held. The Act in each

state says you have to make a report to your members. Exactly what has to go into that report

depends on what state you're in and the size of your group - larger groups generally have to

take more trouble than smaller ones - but the basic concept is that you have to give your

members an honest account of how the finances are holding up and tell them about any major

initiatives.Most not-for-profits elect their board at the AGM - but most groups don't have to;

the only state Act that actually insists you do is Queensland. In every other state it's a matter

for your own constitution.

6. Briefly explain the implications under the Disability Discrimination Act 1992 where an

employer expects a deaf employee to attend a meeting where an Auslan interpreter is not

provided.
The Disability Discrimination Act 1992 (DDA) makes it unlawful to discriminate against a
person, in many areas of public life, including: employment, education, getting or using
services, renting or buying a house or unit, and accessing public places, because of their
disability.
The DDA covers people who have temporary and permanent disabilities; physical,
intellectual, sensory, neurological, learning and psychosocial disabilities, diseases or
illnesses, physical disfigurement, medical conditions, and work-related injuries.
It extends to disabilities that people have had in the past and potential future disabilities, as
well as disabilities that people are assumed to have.

7. Identify and explain legislation that applies to the recording of meetings applicable to the

state or territory in which you are studying.

There is a distinction between lawful interest and legal interest. Lawful interests are interests
which are not unlawful; its meaning is similar to the expressions ‘legitimate interests’ or
‘interests conforming to law’ – see Violi v Berrivale Orchards Ltd (2000) 173 ALR 518, 523
[28].
Whether a recording is reasonably necessary for the protection of the lawful interests of a
party is objectively determined, having regard to the lawful interest existing at the time of
making the recording.

8. Explain the key steps for organising, conducting and recording a meeting.
A Checklist for Planning Your Next Big Meeting
 Identify the purpose of the meeting.
 Make sure you really need a meeting.
 Develop a preliminary agenda.
 Select the right participants.
 Assign roles to participants.
 Decide where and when to hold the meeting and confirm availability of the space.
 Send the invitation and preliminary agenda to key participants and stakeholders.
9. Some companies may have a requirement for a quorum for a meeting. Explain the term

quorum and give an example of a quorum to illustrate your answer.

A quorum is the minimum number of directors required to conduct a board meeting. Usually
is a quorum is a majority.
How it works (Example):
Let's assume Company XYZ has 10 board members. Its bylaws state that at least six board
members must attend each board meeting for the board to conduct business.
A vacancy on the board does not change the number of directors needed for quorum.

2. Develop a briefing report

In previous years, weightings were given to each of these categories. This encouraged
Adjudicators to focus on individual performances rather than on a team’s overall
performance. It also placed undue emphasis on particular components of debating.
Therefore this practice has been discontinued. The two teams are called the
Affirmative and the Negative. The Affirmative team supports the topic with factual
Arguments and Examples. The Negative team must disprove the Affirmative team’s
case and present a valid case of their own to disprove the topic. Both teams must
prove their own case (Teamline) and disprove the case presented by the opposing
team. The First Affirmative is the only speaker who enters the debate with a fully
prepared speech. All subsequent speakers must first disprove the opposing team’s
case, before further developing their own team’s case. Persistent conflict is vital to
effective debating. It is through refutation at the beginning of a speech that this
conflict is created and the initiative of the debate is captured. In short, conflict is what
distinguishes debating from six public speeches on the same topic.
Elements and Performance Criteria