OWNER'S MANUAL

FRIDGE&
FREEZER

Read this owner's manual thoroughly before operating the appliance and keep
it handy for reference at all times.
EN ENGLISH

www.lg.com
MFL69905407
Rev.02_111417
Copyright © 2017 LG Electronics Inc. All Rights Reserved.
TABLE OF CONTENTS This manual may contain images or
content different from the model you
purchased.
This manual is subject to revision by the
manufacturer.

SAFETY INSTRUCTIONS........................................................3
IMPORTANT SAFETY INSTRUCTIONS..................................................... 3
Disposal of Your Old Appliance................................................................. 12

INSTALLATION.......................................................................13
Compartments........................................................................................... 13
Notes for Movement and Transport........................................................... 14
Notes for Installation.................................................................................. 14
Dimensions and Clearances...................................................................... 14
Ambient Temperature................................................................................ 15
Removing the Door.................................................................................... 15
Refitting the Door....................................................................................... 16
Adjusting the Height of the Door................................................................ 16
Connecting the Water Line (For Plumbed models Only)........................... 18

OPERATION............................................................................20
Parts and Functions................................................................................... 20
Notes for Operation................................................................................... 24
Using Control Panel................................................................................... 26
Water Dispenser Tank (Non plumbed models only).................................. 28
Water and Ice Dispenser........................................................................... 29
Automatic Icemaker................................................................................... 29
Door in Door (Optional)............................................................................. 31
Fresh Vegetable Drawer (Optional)........................................................... 32
Other Functions......................................................................................... 33

SMART FUNCTIONS..............................................................34
Using LG SmartThinQ Application............................................................. 34
Using Smart Diagnosis™.......................................................................... 37

MAINTENANCE.......................................................................38
Notes for Cleaning..................................................................................... 38
Replacing the Pure N Fresh Filter (Optional)............................................ 38
Cleaning the Door Basket.......................................................................... 39
Cleaning the Shelf..................................................................................... 40
Cleaning the Vegetable Drawer................................................................. 40
Cleaning the Water Dispenser................................................................... 41
Replacing the Water Filter (For Plumbed models Only)............................ 41

TROUBLESHOOTING............................................................42
SAFETY INSTRUCTIONS EN

The following safety guidelines are intended to prevent

unforeseen risks or damage from unsafe or incorrect
operation of the appliance.
The guidelines are separated into ‘WARNING’ and ‘CAUTION’
as described below.

This symbol is displayed to indicate matters and

operations that can cause risk. Read the part with this
symbol carefully and follow the instructions in order to
avoid risk.
WARNING
This indicates that the failure to follow the instructions can
cause serious injury or death.
CAUTION
This indicates that the failure to follow the instructions can
cause the minor injury or damage to the product.

IMPORTANT SAFETY INSTRUCTIONS

WARNING
To reduce the risk of explosion, fire, death, electric shock,
injury or scalding to persons when using this product,
follow basic precautions, including the following:
Children in the Household
•
•This appliance is not intended for use by persons (including
children) with reduced physical, sensory or mental capabilities, or
lack of experience and knowledge, unless they have been given
supervision or instruction concerning use of the appliance by a
person responsible for their safety. Children should be supervised
to ensure that they do not play with the appliance.

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 EN

• the appliance is equipped with a lock (some countries only),

•If
keep the key out of reach of children.

For use in Europe:

This appliance can be used by children aged from 8 years and
above and persons with reduced physical, sensory or mental
capabilities or lack of experience and knowledge if they have been
given supervision or instruction concerning use of the appliance in
a safe way and understand the hazards involved. Children shall not
play with the appliance. Cleaning and user maintenance shall not
be made by children without supervision.

Installation
•
•This appliance should only be transported by two or more people
holding the appliance securely.
•
•Ensure that the socket outlet is properly grounded, and that the
earth pin on the power cord is not damaged or removed from the
power plug. For more details on grounding, inquire at an LG
Electronics customer information centre.
•
•This appliance is equipped with a power cord having an
equipment-grounding conductor and a grounding power plug. The
power plug must be plugged into an appropriate socket outlet that
is installed and grounded in accordance with all local codes and
ordinances.
• the power cord is damaged or the hole of the socket outlet is
•If
loose, do not use the power cord and contact an authorized
service centre.
• not plug the appliance into a multi socket adapter which does
•Do
not have a power cable(mounted).
• not modify or extend the power cable.
•Do

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•
•Avoid using any extension cords or double adaptor. The appliance
should be connected to a dedicated power line which is separately
fused.
• not use a multi socket outlet which is not properly
•Do
grounded(portable). Upon using a properly-grounded multi socket
outlet (portable), use a product with the current capacity of the
power code rating or higher. Failure to do so may result in electric
shock or fire due to the heat of multi socket outlet. The power may
be shut off when the circuit breaker is operated.
•
•Install the appliance in a place where is easy to unplug the power
plug of the appliance.
• careful not to point the power plug up or let the appliance lean
•Be
against the power plug.
•
•Install the appliance on a firm and level floor.
• not install the appliance in a damp and dusty place. Do not
•Do
install or store the appliance in any outdoor area, or any area that
is subject to weathering conditions such as direct sunlight, wind,
or rain or temperatures below freezing.
• not place the appliance in direct sunlight or expose it to the
•Do
heat from heating appliances such as stoves or heaters.
• careful not to expose the rear of the appliance when installing.
•Be
• careful not to let the appliance door fall during assembly or
•Be
disassembly.
• careful not to pinch, crush, or damage the power cable during
•Be
assembly or disassembly of the appliance door.
• not connect a plug adapter or other accessories to the power
•Do
plug.

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Operation
• not use the appliance for any purpose (storage of medical or
•Do
experimental materials or shipping) other than any domestic
household food storage use.
• case of flood, disconnect the power plug and contact the LG
•In
Electronics customer information centre.
•
•Unplug the power plug during a severe thunderstorm or lightening
or when not in use for a long period of time.
• not touch the power plug or the appliance controls with wet
•Do
hands.
• not bend the power cable excessively or place a heavy object
•Do
on it.
• water penetrates electrical parts of the appliance, disconnect
•If
power plug and contact an LG Electronics customer information
centre.
• not place hands or metallic objects inside the area emitting the
•Do
cold air, cover or heat releasing grille on the back.
• not apply excessive force or impact to the back cover of the
•Do
appliance.
• not put animals, such as pets into the appliance.
•Do
• careful of nearby children when you open or close the
•Be
appliance door. The door may bump the child and cause injury.
•
•Avoid the danger of children getting trapped inside the appliance.
A child trapped inside the appliance can cause suffocation.
• not place heavy or fragile objects, containers filled with liquid,
•Do
combustible substances, flammable objects(such candles, lamps,
etc.), or heating devices(such as stoves, heaters, etc.) on the
appliance.

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• there is a gas leakage (isobutane, propane, natural gas, etc.),

•If
do not touch the appliance or power plug and ventilate the area
immediately. This appliance uses a very eco-friendly gas
(isobutane, R600a) as the refrigerant. Although it uses a small
amount of the gas, it is still combustible gas. Gas leakage during
appliance transport, installation or operation can cause fire,
explosion or injury if sparks are caused.
• not use or store flammable or combustible substances (ether,
•Do
benzene, alcohol, chemical, LPG, combustible spray, insecticide,
air freshener, cosmetics, etc.) near the appliance.
•
•Immediately unplug the power plug and contact an LG Electronics
customer information centre if you detect a strange sound, odour,
or smoke coming from the appliance.
• with potable water only into icemaker or dispenser water tank.
•Fill

Maintenance
•
•Disconnect the power cord before cleaning the appliance or
replacing the inside lamp (where fitted).
•
•Securely plug the power plug in the socket outlet after completely
removing any moisture and dust.
•
•Never unplug the appliance by pulling on the power cable. Always
grip the power plug firmly and pull straight out from the socket
outlet.
• not spray water or inflammable substances(toothpaste, alcohol,
•Do
thinner, benzene, flammable liquid, abrasive, etc.) over the interior
or exterior of the appliance to clean it.
• not clean the appliance with brushes, cloths or sponges with
•Do
rough surfaces or which are made of metallic material.

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•
•Only qualified service personnel from LG Electronics service
centre should disassemble, repair, or modify the appliance.
Contact an LG Electronics customer information centre if you
move and install the appliance in a different location.
• not use a hair drier to dry the inside of the appliance or place
•Do
a candle inside to remove the odours.
• not use mechanical devices or other means to accelerate the
•Do
defrosting process.

Disposal
•
•When discarding the appliance, remove the door gasket while
leaving the shelves and baskets in place and keep children away
from the appliance.
•
•Dispose of all packaging materials (such as plastic bags and
styrofoam) away from children. The packaging materials can
cause suffocation.

Technical Safety
•
•Keep ventilation openings, in the appliance enclosure or in the
built-in structure, clear of obstruction.
• not use electrical appliances inside the food storage
•Do
compartments of the appliance, unless they are of the type
recommended by the manufacturer.
•
•The refrigerant and insulation blowing gas used in the appliance
require special disposal procedures. Consult with service agent or
a similarly qualified person before disposing of them.

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•
•This appliance contains a small amount of isobutane refrigerant
(R600a), natural gas with high environmental compatibility, but it is
also combustible. When transporting and installing the appliance,
care should be taken to ensure that no parts of the refrigerating
circuit are damaged.
•
•Refrigerant leaking out of the pipes could ignite or cause an
explosion.
• a leak is detected, avoid any naked flames or potential sources
•If
of ignition and air the room in which the appliance is standing for
several minutes. In order to avoid the creation of a flammable gas
air mixture if a leak in the refrigerating circuit occurs, the size of
the room in which the appliance is used should correspond to the
amount of refrigerant used. The room must be 1 m² in size for
every 8 g of R600a refrigerant inside the appliance.
•
•The amount of refrigerant in your particular appliance is shown on
the identification plate inside the appliance.
•
•Never start up an appliance showing any signs of damage. If in
doubt, consult your dealer.
•
•This appliance is intended to be used in household and similar
applications only. It should not be used for commercial, or catering
purposes, or in any mobile application such as a caravan or boat.
• not store explosive substances such as aerosol cans with a
•Do
flammable propellant in this appliance.

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CAUTION
To reduce the risk of minor injury to persons, malfunction,
or damage to the product or property when using this
product, follow basic precautions, including the following:
Installation
• not tilt the appliance to pull or push it when transporting.
•Do
•
•Make sure not to get a body part such as a hand or foot stuck
while moving the appliance.

Operation
• not touch frozen food or the metal parts in the freezer
•Do
compartment with wet or damp hands. It may cause frostbite.
• not place glass containers, bottles or cans (especially those
•Do
containing carbonated drinks) in the freezer compartment, shelves
or ice bin that will be exposed to temperatures below freezing.
•
•The tempered glass on the front side of the appliance door or the
shelves can be damaged by an impact. If it is broken, do not
touch it with wet hands, as this may result in injury.
• not place heavy objects on top of the door in door.
•Do
• not use the door in door as a chopping board and ensure it is
•Do
not scratched by a sharp tool, as this may cause appliance
damage.
• not hang from the appliance door, storage room, shelf or fridge
•Do
door in door or climb up into it.
• not store an excessive amount of water bottles or containers
•Do
for side dishes on the door baskets. The basket may break or
your hand may bump into the surrounding structure, causing
injury.

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•
•Keep food organized inside the appliance.
•
•Prevent animals from nibbling on the power cable or water hose.
• not open or close the appliance door with excessive force.
•Do
• the hinge of the appliance door is damaged or operates
•If
improperly, stop using the appliance and contact an authorized
service centre.
• not damage the refrigerant circuit.
•Do
• not place any electronic appliance (such as heater and mobile
•Do
phone) inside the appliance.
• not clean glass shelves or covers with warm water when they
•Do
are cold. They may break if exposed to sudden temperature
changes.
•
•Never eat frozen foods immediately after they have been taken
out in the freezer compartment.
• not insert your hands into the mechanical part of the automatic
•Do
icemaker such as the ice bin or the ice dispenser.
• not use a thin crystal cup or chinaware when dispensing.
•Do
• not remove the cover of the automatic icemaker. Touching any
•Do
mechanical part of the automatic icemaker. It may result in injury.
•
•Make sure not to get a hand or foot stuck upon opening or closing
the appliance door.
• not open the door of the appliance with the door in door open,
•Do
or do not open the door in door while the door of the appliance is
open. The door in door may be struck by the edge of the
appliance and damaged.

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Maintenance
• not insert the shelves upside down. The shelves may fall,
•Do
causing injury.
• remove frost from the appliance, contact an LG Electronics
•To
customer information centre.
•
•Dispose of the ice inside the ice bin in the freezer compartment
during an extended power outage.
•
•Connect the water supply line (for plumbed models only) to a
potable water source only. Otherwise, impurities in the water may
cause illness.

Disposal of Your Old Appliance

•• This crossed-out wheeled bin symbol indicates that waste electrical and electronic
products (WEEE) should be disposed of separately from the municipal waste
stream.
•• Old electrical products can contain hazardous substances so correct disposal of
your old appliance will help prevent potential negative consequences for the
environment and human health. Your old appliance may contain reusable parts that
could be used to repair other products, and other valuable materials that can be
recycled to conserve limited resources.
•• You can take your appliance either to the shop where you purchased the product, or
contact your local government waste office for details of your nearest authorised
WEEE collection point. For the most up to date information for your country please
see www.lg.com/global/recycling.

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INSTALLATION EN

Compartments

Movable Egg Box (Optional) Freezer Basket Owner's Manual

Spanner Ring Sheet

••The appearance or components of the appliance may differ from model to model.

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Notes for Movement and ••After connecting the power supply cord (or
plug) to the outlet, Wait two or three hours
Transport before you put food into the appliance. If you
add food before the appliance has cooled
••Remove all food from inside the appliance.
completely, your food may spoil.
Then, transport the appliance only after fixing
fragile parts such as shelves and the door ••After installing the appliance, connect the
handle with tape. Failure to do so may cause power plug into a socket outlet. Before moving
appliance damage. and discarding the appliance, disconnect the
plug from the socket outlet.
••Pull the power plug out, insert and fix it into
the power plug hook at the rear or on top of
the appliance. Failure to do so may cause Dimensions and Clearances
damage to the power plug or floor scratch.
••When transporting the appliance, more than Too small of a distance from adjacent items
two people should transport the appliance may result in the degradation of freezing
carefully. Dropping the appliance, which is capability and increased electricity costs. Allow
extremely heavy, may cause personal injury or over 50 mm of clearance from each adjacent
appliance failure. wall when installing the appliance.
••When transporting the appliance over a long
distance, keep the appliance upright. The A

appliance may fall over, causing malfunctions.

Never transport the appliance laying down as
it can cause a refrigerant circulation
malfunction when it is turned back on again. B

Notes for Installation

••Install the appliance on a solid and flat area.
−−If the appliance is installed on an uneven
C
floor, it can cause vibration and noise
causing the appliance to fall resulting in
injury. It could also cause the doors not to
close correctly and introduce moisture inside
- Size
the unit during operation.
A 912 mm
−−If the appliance front or rear is not level,
adjust the front feet so that it can be B 1790 mm
corrected. Severe cases may need the floor C 738 mm
to be packed out with strips of thin timber. D 10 mm
••Avoid placing the unit near heat sources, E 728 mm
direct sunlight or moisture.
F 1180 mm
••Connect the power supply cord (or plug) to
G 1750 mm
the outlet. Don't double up with other
appliances on the same outlet.

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Ambient Temperature [For freezer door only]

The appliance is designed to operate within a
limited range of ambient temperatures,
1 Hold the 2 tube connectors at the bottom of
the appliance with your fingers and pull
depending on the climate zone. Do not use the them out so that the hoses can then be
appliance at a temperature exceeding the limit. carefully removed by following the
The internal temperature could be affected by instructions in step 2.
the location of the appliance, the ambient
temperature, the frequency of door opening and
so on.
The climate class can be found on the rating
label.
Ambient Temperature
Climate Class
Range ºC
SN +10 - +32
N +16 - +32
2 While pressing the collet part of the tube
ST +16 - +38 connector, remove the connected water
T +16 - +43 tube.
Tube connector
NOTE Collet
••SN: Extended Temperate
••N: Temperate
Water tube
••ST: Subtropical
••T: Tropical

Removing the Door

When it is necessary to move the appliance [For both freezer and fridge]
through a narrow opening, removing the doors
are the recommended procedure.
3 Remove the screw of the hinge cover on
top of the appliance by rotating it
WARNING counterclockwise.
••Disconnect the power cord, house fuse or
circuit breaker before installing or servicing the
appliance. Failure to follow these instructions
may result in death, fire or electric shock.
If your entrance door is too narrow for the
appliance to pass through, remove the
appliance doors and pass the appliance
laterally.

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4 While pressing (1) hook of the link of the 7 Remove the freezer and fridge compartment
electrical connectors, remove the link by door by lifting it upward. At this time, the
pulling it in both directions. door should be lifted enough for the steel
pipe to be completely pulled out.

5 Remove the hinge lever by tapping the end

NOTE
of it toward the outside edge of the cabinet.
••When moving the freezer door, be careful not
to damage the water tubes. The doors should
be laid down on a blanket in a safe area once
they have been removed.
••If the water tube end is damaged, it should be
trimmed to ensure it does not leak when
refitted.

CAUTION
••When removing the upper hinge, be sure to
support the door as it will fall forwards. It is Not straight Stretched
recommended that two or more people carry Damaged
out the door removal and refitting.

Refitting the Door

6 Lift the upper hinge fixed between the
appliance and the appliance door and then Mount them in the reverse sequence of removal
remove it. after the appliance is passed through the
Upper hinge access door.

Adjusting the Height of the

Door
Door
If the door of the appliance is not level, adjust
the difference in the height of appliance door
using the following method.

NOTE
••Because the hinge pin may falll out, do not
adjust the height of the appliance door more
than 5 cm.

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[Method1] [Method2]
*Reference
1 When the appliance door is removed,
loosen the screw at the bottom of the lower
hinge.

Keeper nut
Adjustment hinge pin
Spanner

1 Loosen the keeper nut by rotating it

counterclockwise using a 19 mm spanner.

2 Insert the appropriate number of ring sheets

between the lower hinge and the lower
bracket. (Total number of ring sheets: 4)

To loosen the nut Lower Lower

hinge bracket

Ring sheet
2 Adjust the difference in the height of the
appliance door by rotating the adjustment
hinge pin clockwise or counterclockwise
with an 8 mm spanner.

3 Resecure the bracket screw after fitting the

ring sheets before refitting the door. When
Up the door is refitted, steps 1,2 and 3 of
adjusting the height of the door can then be
repeated.
Down

3 After adjusting the difference in the height

of the appliance door, fasten the keeper nut
by rotating it clockwise.

CAUTION
••When tilting the appliance backward to loosen
To tighten the nut
the screw at the bottom of the appliance, two
or more people should hold the handles at the
If it is impossible to adjust the height of the bottom and rear top side of the appliance.
appliance door through the above method, level
the door according to the following guide.

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Connecting the Water Line NOTE

(For Plumbed models Only) ••This water line installation is not covered by
the appliance warranty.

Accessories
Connecting to the Appliance
1 Unscrew the metal threaded collar nut at
the back of the appliance and place it over
one end of the water tube.
Water Filter Water Tube

2 Firmly push the water tube onto the water

inlet valve and tighten up the collar nut.

Tube Connector Clip

Water Supply Requirements

A cold water supply with water pressure Connecting to the Water Filter
between 138 kPa and 827 kPa (1.4-8.4 kgf/cm²)
is requried to operate the water dispenser. If the There are two types of filters. The methods of
refrigerator is installed in an area with low water connection are different. One has a threaded
pressure (below 138 kPa), you can install a plastic nut fitting and the other uses a self
booster pump to compensate for the low locking push fit connectors. The filter is marked
pressure. with the direction of the water flow from the
If a reverse osmosis water filtration system is water tap to the appliance.
connected to your cold water supply, the water
<Nut Type>
pressure to the reverse osmosis system needs
to be a minimum of 138 kPa to 827 kPa 1 Unscrew the threaded connector and place
(1.4-8.4 kgf/cm²) it over the end of the cut section of pipe
coming from the appliance. Push the pipe
WARNING over the end of the filter that the flow arrow
••Unplug the appliance before carrying out any points to and tighten up the threaded
work on connecting the water line. Failure to connector.
do so may cause electric shock.
••Only connect the water line to a cold water
supply. Failure to do so may cause the water
filter to malfuction. Water hammer (water
banging in the pipes) in house plumbing can
cause damage to appliance parts and can
lead to water leakage or flooding.
••Connecting the water line must only be
installed by a qualified plumber and in
2 Repeat the same process on the other end
of the filter using the remainder of the water
accordance with local legislation and tube.
regulations governing water quality.

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<Push fit Connector Type> 2 Ensure that the rubber washer is fitted
1 Firmly push the water tube connected from inside to the inside of the tap connector
before screwing it onto the tap.
the appliance into the end that has the
arrow pointing outward. Push the tube all
the way in (approx. 10-12 mm).

Checking the Water Connection

2 After inserting the tube securely into the
filter, fit the locking clip into position under
the pull up collar.
1 Turn on the water supply and switch on the
appliance. Carefully check all fittings for
possible leaks due to poorly fitted hoses.

2 Press and hold the Water Filter button for

three seconds. That resets the Replacement
Filter icon. The new water filter has been
activated.

3 Repeat on the other end of the filter using

the remainder of the water tube. 3 Place a cup under the water dispenser to
verify that water is flowing throughthe
appliance.

Connecting to the Water Tap

4 Check the connecting tube and joints for
leaks once again.
1 Push the water tube into the hole of the tap
connector supplied in the accessories. The
pipe should be held firmly whilst the
connector is pushed onto the pipe.
5 The water filter should be fixed at a
appropriate place where it is easy to reach
for replacement purposes.

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OPERATION EN

Parts and Functions

1 Control Panel
To set the freezer and fridge temperatures.

2 Door in Door (Optional)

The Door in Door is a double layered door system. It can be opened individually or together with
the main door. You can conveniently locate and access your favourite snacks or food items.

3 Door in Door Lever (Optional)

This lever opens Door in Door.

••The appearance or components of the appliance may differ from model to model.

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(1)

1 Automatic Icemaker
This is where ice is automatically produced and stored.

2 Freezer Door Basket

This is where small packages of frozen food can be stored.
• Do not store ice cream or food which will be stored for a long period of time within these
baskets.

3 LED Lamp
The LED lamps inside the appliance light up when you open the door.

4 Freezer Shelf (Optional)

This is where frozen foods such as meat, fish, and ice cream can be stored.

5 Freezer Drawer (Optional)

This is for long-term storage of frozen items.

NOTE
• The 2-star section ( ) basket or drawer can be used to store ice and food from -12 °C to -18
°C for short periods.
• The top shelf of the freezer(1) will reach the set temperature the most quickly.

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1 Smart Diagnosis Unit

Use this function when contacting LG Electronics customer information centre to help make an
accurate diagnosis when the appliance operates abnormally or a failure occurs.

2 LED Lamp
The LED lamps inside the appliance light up when you open the door.

3 Fridge Shelf
This is where refrigerated foods and other items are stored.
• The shelf height can be adjusted by inserting the shelf in another groove of different height.
• Store the foods with higher moisture content at the front of the shelf.
• The actual number of shelves will differ from model to model.

4 Bottle Rack (Optional)

This is where drinks tall bottles or containers are stored.
CAUTION
• Do not store short bottles or containers. The items may fall and cause an injury or appliance
damage.

5 Pure N Fresh
This function reduces and removes odors inside the fridge compartment.

6 Snack Drawer (Optional)

This is where small packages of refrigerated foods are stored.

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7 Temperature Sensor
This sensor senses the temperature of the fridge compartment.
• Maintain the distance between the sensor and food to accurately sense the temperature.

8 Water Dispenser Tank (Optional)

This is where water to supply the dispenser or the automatic icemaker is stored. It requires
manual filling. (Non plumbed models only)

9 Fresh Vegetable Drawer (Optional)

This is where fruits and vegetables are stored to help maintain freshness by adjusting the
humidity controller.

10 Vegetable Drawer
This is where fruits and vegetables are stored to remain fresh for as long as possible.
• The actual number of drawers will differ from model to model.

11 Door in Door (Optional)

This is where foods which are taken out frequently such as beverages and snacks are stored.

12 Movable Egg Box (Optional)

This is where eggs are stored.
• You can move it to and use it at a desired position as needed. However, do not use it as the
ice bin or place it on the shelf on top of the fridge or the vegetable drawer.

13 Fridge Door Basket

This is where small packages of refrigerated foods, drinks and sauce containers are stored.

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Notes for Operation Suggestion for Energy Saving

••Do not use the ice water dispenser tank for ••Ensure there is sufficient space between
beverages other than drinking water. stored foods. This allows cold air to be
circulated evenly and lowers electricity bills.
••Users should keep in mind that frost can form.
If the door is not closed completely, if the ••Store hot food only after it has cooled in order
humidity is high during the summer, or if the to prevent dew or frost.
freezer door is opened frequently. ••When storing food in the freezer compartment,
••Ensure there is sufficient space between food set the freezer temperature lower than the
stored on the shelf or door basket to allow the temperature indicated on the appliance.
door to close completely. ••Do not set the temperature of the appliance
••Opening the door lets warm air enter the lower than needed. For ice making in normal
appliance, and may cause the internal climates, the freezer temperatures should be
temperature to rise. set to -19 °C or colder.
••Do not open or close the appliance door ••Do not put food near the temperature sensor
excessively. of the fridge compartment. Keep a distance of
at least 3 cm from the sensor.
••The LED lamp is only intended for use in
domestic appliances and is not suitable for ••Please note that a temperature rise after
household room illumination. defrosting has a permissible range in the
appliance specifications. If you wish to
minimise the impact this may have on the
food storage due to a temperature rise, seal
or wrap the stored food in several layers.

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Storing Foods Effectively Max Freezing Capacity

••Store frozen food or refrigerated food inside ••The Express Freeze function will allow the
sealed containers. freezer to its maximum freezing capacity. This
••Check the expiration date and label (storage generally takes up to seven hours, however, it
instructions) before storing food in the will automatically turn off after a given time
appliance. and can also be turned off manually at any
given time.
••Do not store food for a long period of time
(more than four weeks) if it spoils easily at a ••To get better air circulation, insert all inner
low temperature. parts like baskets, drawers, and shelves.
••Place the refrigerated food or frozen food in
each fridge or freezer compartment
immediately after purchasing. Maximum Storage
••Avoid refreezing any food which has been ••To get better air circulation, insert all drawers.
completely thawed. Freezing any food which ••If large quantities of food are to be stored, all
has been completely thawed again will lower the freezer drawers shall be taken out of the
its taste and nutrition. appliance except the bottom one and the food
••Do not wrap and store vegetables with shall be stacked directly on the freezer
newspaper. Printing material of newspaper or shelves in the freezer compartment.
other foreign substances may smear and
contaminate food. NOTE
••Do not overfill the appliance. Fill less than 70 ••To remove the drawers, first pick the food out
% of the space. Cold air can not circulate of drawers. Then use the handle of drawers,
properly if the appliance is overfilled. pull out the drawers carefully. It may cause
injury.
••Cool hot food before storing. If too much hot
food is placed inside, the internal temperature ••The shape of each drawer may be different,
of the appliance can increase and negatively insert in the right position.
affect other foods stored in the appliance.
••If you set an excessively low temperature for
food, it may become frozen. Do not set a
temperature lower than the required
temperature for the food to be stored correctly.
••Always keep the appliance clean.
••If there are chill compartments in the
appliance, do not store vegetables and fruits
with higher moisture content in the chill
compartments as they may freeze due to the
lower temperature.
••In the event of a blackout, call the electricity
company and ask how long it is going to last.
−−You should avoid door openings while the
power is off.
−−When the power supply gets back to normal,
check the condition of the food.

25
 EN

Using Control Panel

Units and Functions
<Type 1> <Type 2>

9 7 9 8

<Type 3> <Type 4>

9 7 9 8

1 Freezer Temperature 6 Pure N Fresh

••This sets the freezer target temperature. ••This sets the Pure N Fresh function.
••This function reduces and removes odors
2 Fridge Temperature inside the fridge compartment.
••This sets the fridge target temperature.
7 Non Plumbing (Optional)
3 Express Freeze ••This Non Plumbing icon is illuminated
••This sets Express Freeze functions. when the water dispenser tank is installed
correctly.
4 * Lock
••This locks the buttons on the control 8 Replacement Filter (Optional)
panel. ••This shows the replacement period of the
water filter automatically (plumbed models
5 Water Dispenser only).
••This sets the function of Cubed ice, Water,
Crushed ice. 9 * Wi-Fi
••This sets the appliance to connect to your
home’s Wi-Fi network.

••The actual control panel may differ from model to model.

26
 EN

Notes for Use the Control Panel NOTE

••The control panel will turn on in any of the ••The default temperature setting may vary
following cases. depending on the appliance.
−−When the power is turned on ••Wait until two or three hours have passed
−−When a button is pressed after connecting the appliance to the outlet
before storing food in the appliance.
−−When the appliance door (fridge
compartment, freezer compartment, door in ••The appliance can automatically detect
door) is opened problems during the operation.
••The control panel will turn off automatically for ••If a problem is detected, the appliance does
energy saving in any of the following cases. not operate and an error code is displayed
even when any button is pressed.
−−When one minute has passed after turning
on the power ••When this occurs, do not turn off the power
and immediately contact an LG Electronics
−−When no button operation is carried out for customer information centre. If you turn off the
20 seconds after a desired button is pressed power, the repair technician from the LG
−−When 20 seconds has passed after the Electronics customer information centre. It
appliance door (fridge compartment, freezer may have difficulty finding the problem.
compartment, door in door) is opened and
closed
Setting Express Freeze
••If there is any finger or skin contact to the
control panel while cleaning it, the button The function can quickly freeze a large amount
function may operate. of ice or frozen foods.
••When you press the Express Freeze button,
Setting the Temperature the Express Freeze icon lights on the control
panel.
This sets the fridge temperature or freezer ••The function is enabled and disabled in turn
temperature. each time you press the button.
••Press the Fridge button or Freezer button to ••The Express Freeze function automatically
adjust the temperature. terminates after a specific period has passed.
••The temperature can be adjusted.
−−Fridge : from 1 °C to 7 °C Setting and Resetting Lock
−−Freezer : from -14 °C to -24 °C
This locks the buttons on the control panel.
••The actual inner temperature varies
depending on the food status, as the indicated ••Press and hold the Lock button for 3 seconds
setting temperature is a target temperature, . When the Lock function is set, all buttons are
not actual temperature within the appliance. locked.
••When you press the Lock button for 3
seconds, the Lock/Unlock icon on the control
panel lights. The function is enabled and
disabled in turn each time you press the
button.
••If you press a button other than lock when the
lock is set, the button will not function.
••When you press a button other than lock
when the lock is set, the Lock/Unlock icon on
the control panel will flash 3 times.
••To change a setting, first press the Lock
button for three seconds to disable the
function.

27
 EN

Water Dispenser Tank (Non 4 After filling with water, close the cover or
cap of the water dispenser tank.
plumbed models only)
The water tank holds the water in which is to be
dispensed or used by the automatic ice maker
to make ice. Do not fill this tank with any other
liquid other than water. Doing so can damage
the water dispensing system.

1 Remove the water dispenser tank by pulling

it out while holding the handle.

5 Refit the water dispenser tank on the fridge

shelf.

2 Open the cover or cap of the water

dispenser tank.
CAUTION
••Children should not be allowed near the
dispenser tank. If the child drops the water
dispenser tank while it is completely filled with
water, injury may occur. Do not fill the water
tank with drinks other than water or fill with
hot water.
••Do not apply excessive force or impact when
removing or assembling the water dispenser
3 Fill with bottle filtered or clean filtered water tank. Doing so can cause appliance damage
up to the reference line indicated inside the or injury.
water dispenser tank. (Total capacity: 4 ℓ)
NOTE
••Before using the water dispenser tank after
installing the appliance, it should be washed
before filling it with water.
••Check if the water dispenser tank has been
placed on the appliance correctly. If it is not
assembled correctly, water may leak from the
tank into the appliance.
••If there is an insufficient amount of water in
the water dispenser tank, ice cube size and
quantity may be affected and may result in no
ice being made.

28
 EN

••If there is no water in the water dispenser NOTE

tank, the cold water and ice dispensing ••If you open the freezer door while water is
function of the dispenser cannot be used. being dispensed, the water supply will stop
Check if there is water in the water dispenser and the control panel will return to the initial
tank and then fill it with water if there is not. screen.
••Wait at least 15 seconds before removing the ••If you open the fridge door while water, cubed
water tank after having dispensed water or ice ice or crushed ice is being dispensed,
from the dispenser. dispensing will be paused. When you close
••Sound from the water tank will be normal the door, the selected item for the previously
when supplying water to the dispenser and set mode will continue to be dispensed.
the Automatic Ice Maker. It is not a sign of ••If the cup rim is small, water may splash out
malfunction. of the glass or miss it completely.
••Use a cup with a rim of over 68 mm in
diameter when dispensing water, cubed ice or
Water and Ice Dispenser crushed ice.
You can dispense cubed ice, water and crushed ••When the ice maker produces smaller ice
ice by pressing the respective button for the cubes, or the cubes become lumped together,
desired mode. the amount of water supplied to the ice maker
••When you press the Cubed, Water or Crushed may be low due to insufficient water in the
button on the control panel, the lamp on the water tank. If ice is not used frequently, it may
control panel will turn on and the desired also lump together.
mode will be set. At this time, when you press
the dispenser lever, the selected appliance
(cubed ice, water and crushed ice) will be Automatic Icemaker
dispensed.
The automatic icemaker can automatically make
••The function is enabled and disabled in turn 6 cubes at a time, 50-60 pieces within a 24hr
each time you press the button on the control period if conditions are favorable. This amount
panel. may vary according to the environment
(ambient temperature around the appliance,
frequency of the door being opened, amount of
food stored in the appliance, etc.).
••If the ice bin is completely filled with ice, ice
production will stop.
••While the automatic icemaker is operating, do
not touch it with your hands directly.
CAUTION ••If ice cubes are stored in the ice bin for a long
••Keep children away from the dispenser to period of time, they may clump together and
prevent children playing with or damaging the may not be separated easily. In such a case,
controls. clean the ice bin before using it.
••Throw away the first few batches of ice (about
20 cubes and 7 cups of water). This is also
necessary if the appliance has not been used
for a long time.

29
 EN

••Discard ice produced for the first time without Removing the Ice Bin (Optional)
using it.
Hold the ice bin with both hands and pull it out
••While the automatic icemaker is operating, do
while lifting it upward.
not touch it with your hands directly.
••If ice cubes are stored in the ice bin for a long
period of time, they may clump together and
may not be separated easily. In such a case,
clean the ice bin before using it.

Switching the Automatic Icemaker

••When the automatic icemaker is not used, the
On and Off ice bin can be used as a freezer basket.
1 Hold and remove the cover of the automatic ••If the ice bin is completely filled with ice, it
may be heavy. Remove it using both hands.
icemaker by lifting it upward.
WARNING
••Do not touch the automatic icemaker
mechanical parts with your hand or a tool.
Otherwise, appliance damage or injury may
occur.
••Caution should be taken, as the automatic
icemaker operates continuously after the
freezer door is opened when the automatic
icemaker switch is set to the on position.
2 When the automatic icemaker is not used,
the ice bin can be used as a freezer basket ••Do not disassemble, repair or alter the
after selecting the icemaker switch to the off automatic ice maker. These tasks should only
position. be done by a service technician.
CAUTION
••Throw away the first few batches of ice (about
20 cubes and 7 cups of water). This is also
necessary if the appliance has not been used
for a long time.
••The first ice and water dispensed may include
particles or odor from the water supply line or
the water tank.
••Keep children away from the dispenser.
Children may play with or damage the
controls.

30
 EN

••The ice passage may become blocked with

frost if only crushed ice is used. Remove the
Door in Door (Optional)
frost that accumulates by removing the ice bin Press the lever on the lower edge door in door
and clearing the passage with a rubber until it opens.
spatula. Dispensing cubed ice periodically can There is plenty of storage space inside the door
also help prevent frost buildup. in door and its surrounding baskets, allowing
••If discolored ice is dispensed, check the water you to store food in an organized manner.
tank and the water supply for a possible
source. If the problem continues, contact the
LG Electronics customer information centre.
Do not use the ice or water until the problem
is corrected.
••Never use thin crystal glass or crockery to
collect ice. Such containers may chip or break
resulting in glass fragments in the ice.
••Dispense ice into a glass before filling it with Removing the Case from the Door
water or other beverages. Splashing may in Door
occur if ice is dispensed into a glass that
already contains liquid. Hold the case from inside the door in door with
both hands and remove it by lifting it upward.
••Do not touch the ice outlet or the automatic
icemaker with your hand or a tool. Otherwise,
appliance damage or injury may occur.
••When refitting the ice bin, ensure it is placed
correctly. If it is tilted or unleveled, it may not
continue to make ice due to sensor disruption.
••Never use a glass that is exceptionally narrow
or deep. Ice may jam in the ice passage and
appliance performance may be affected.
••Keep the glass at a proper distance from the
ice outlet. A glass held too close to the outlet
may prevent ice from dispensing. Refitting the Door in Door Case
••Dispose of the ice inside the ice bin in the Mount them in the reverse order of the removal
freezer compartment if you go out on vacation process.
or an extended power outage occurs. Water
from melting ice may drop from the dispenser
onto the floor.

31
 EN

Removing the Baskets from the Fresh Vegetable Drawer

Door in Door (Optional)
1 Hold both edges of the basket and remove The Humidity in the vegetable crisper drawer
can be controlled by sliding the lever in either
it by lifting it upward.
direction.
If moved to the left side, the air guide will be
open and allow air to circulate through the
drawer for reduced humidity. And if moved to
the right side, the air guide will be closed and
will maintain any humidity that is currently in the
crisper drawer.
The closed state is recommended for storing
vegetables, and open state is recommended for
storing fruit.

2 Lift the fixed basket up as shown in (1) and

remove it by pulling it out as shown in (2).

Type 1 Type 2

Refitting the Baskets to the Door

in Door
Mount them in the reverse order of the removal
process.

32
 EN

Other Functions
Door Open Alarm
The alarm sounds 3 times in 30 second
intervals if the door (fridge compartment,
freezer compartment, door in door) is left open
or not completely closed for one minute.
••Contact the LG Electronics customer
information centre if the alarm sound
continues even after closing the door.

Failure Detection
The appliance can automatically detect
problems during the operation.
••If a problem is detected, the appliance does
not operate and an error code is displayed
even when any button is pressed.
••When this occurs, do not turn off the power
and immediately contact an LG Electronics
customer information centre. If you turn off the
power, the repair technician from the LG
Electronics customer information centre. It
may have difficulty finding the problem.

33
SMART FUNCTIONS EN

Using LG SmartThinQ ••If the appliance is having trouble connecting to

the Wi-Fi network, it may be too far from the
Application router. Purchase a Wi-Fi repeater (range
extender) to improve the Wi-Fi signal strength.
Things to check before using LG ••The Wi-Fi connection may not connect or may
be interrupted because of the home network
SmartThinQ environment.
••The network connection may not work
••For appliances with the or logo properly depending on the Internet service
provider.
1 Check the distance between the appliance
and the wireless router (Wi-Fi network). ••The surrounding wireless environment can
••If the distance between the appliance and make the wireless network service run slowly.
the wireless router is too far, the signal ••The appliance cannot be registered due to
strength becomes weak. It may take a problems with the wireless signal
long time to register or installation may transmission. Unplug the appliance and wait
fail. about a minute before trying again.
••If the firewall on your wireless router is
enabled, disable the firewall or add an
2 Turn off the Mobile data or Cellular Data
exception to it.
on your smartphone.
••The wireless network name (SSID) should be
••For iPhones, turn data off by going to
a combination of English letters and numbers.
Settings → Cellular → Cellular Data.
(Do not use special characters.)
••Smartphone user interface (UI) may vary
depending on the mobile operating system
(OS) and the manufacturer.
••If the security protocol of the router is set to
WEP, you may fail to set up the network.
Please change it to other security protocols
3 Connect your smartphone to the wireless (WPA2 is recommended) and register the
router. product again.

Installing LG SmartThinQ
Search for the LG SmartThinQ application from
the Google Play Store or Apple App Store on a
smart phone. Follow instructions to download
NOTE and install the application.
••To verify the Wi-Fi connection, check that
Wi-Fi icon on the control panel is lit. NOTE
••The appliance supports 2.4 GHz Wi-Fi ••If you choose the simple login to access the
networks only. To check your network LG SmartThinQ application, you must go
frequency, contact your Internet service through the appliance registration process
provider or refer to your wireless router each time you change your smartphone or
manual. reinstall the application.
••LG SmartThinQ is not responsible for any
network connection problems or any faults,
malfunctions, or errors caused by network
connection.

34
 EN

Wi-Fi Function Re-registering the Appliance or

Registering Another User
••For appliances with the or logo
Press and hold the Wi-Fi button for 3 seconds
Communicate with the appliance from a smart to temporarily turn it off. Run the LG
phone using the convenient smart features. SmartThinQ application and follow the
instructions in the application to register the
Firmware Update appliance.
Keep the appliance performance updated. NOTE
Smart Diagnosis™ ••To disable the Wi-Fi function, press and hold
the Wi-Fi button for 3 seconds. Wi-Fi icon will
If you use the Smart Diagnosis function, you will be turned off.
be provided with the useful information such as
a correct way of using the appliance based on
the pattern of use. Wireless LAN Module
Specifications
Settings
Allows you to set various options on the Model LCW-004
refrigerator and in the application. Frequency
2412 to 2472 MHz
NOTE Range
••If you change your wireless router, your IEEE 802.11b:17.82 dBm
Output
Internet service provider or your password IEEE 802.11g:17.72 dBm
Power(Max)
after registering the appliance, please delete it IEEE 802.11n:16.61 dBm
from the LG SmartThinQ Settings → Edit Wireless function S/W version : V 1.0
Product and register again.
For consideration of the user, this device should
••The application is subject to change for be installed and operated with a minimum
appliance improvement purposes without distance of 20 cm between the device and the
notice to users. body.
••Functions may vary by model.

Connecting to Wi-Fi Declaration of Conformity

The Wi-Fi button, when used with the LG

SmartThinQ application, allows the appliance to
connect to a home Wi-Fi network. The Wi-Fi Hereby, LG Electronics declares that the radio
icon shows the status of the appliance’s equipment type Refrigerator is in compliance
network connection. The icon illuminates when with Directive 2014/53/EU. The full text of the
the appliance is connected to the Wi-Fi network. EU declaration of conformity is available at the
following internet address:
Initial Appliance Registration http://www.lg.com/global/support/cedoc/cedoc#
Run the LG SmartThinQ application and follow LG Electronics European Shared Service
the instructions in the application to register the Centre B.V.
appliance.
Krijgsman 1
1186 DM Amstelveen
The Netherlands

35
 EN

Open Source Software Notice

Information
To obtain the source code under GPL, LGPL,
MPL, and other open source licenses, that is
contained in this product, please visit http://
opensource.lge.com.
In addition to the source code, all referred
license terms, warranty disclaimers and
copyright notices are available for download.
LG Electronics will also provide open source
code to you on CD-ROM for a charge covering
the cost of performing such distribution (such as
the cost of media, shipping, and handling) upon
email request to opensource@lge.com. This
offer is valid for a period of three years after our
last shipment of this product. This offer is valid
to anyone in receipt of this information.

Smart Diagnosis™ Using a Smart

Phone
••For appliances with the or logo
Use this function if you need an accurate
diagnosis by an LG Electronics customer
information centre when the appliance
malfunctions or fails.
Smart Diagnosis™ can not be activated unless
the appliance is connected to power. If the
appliance is unable to turn on, then
troubleshooting must be done without using
Smart Diagnosis™.

36
 EN

Using Smart Diagnosis™ 4 After the data transfer is complete, the

service agent will explain the result of the
Smart Diagnosis™.
Smart Diagnosis™ Through the
Customer Information Centre
NOTE
Use this function if you need an accurate
diagnosis by an LG Electronics customer ••Position the phone so that its microphone is
information centre when the appliance aligned with the speaker hole.
malfunctions or fails. Use this function only to ••The Smart Diagnosis™ sound is generated
contact the service representative, not during after around three seconds.
normal operation. ••Do not take the phone off the speaker hole
while the data is transmitted.
1 Press the Lock button to activate the lock ••Hold the phone to the upper right speaker
function. hole and wait while the data is transmitted.
••If the lock function has been activated ••The data transfer sound may be harsh to the
already, press the Lock button to ear while the Smart Diagnosis™ data is being
deactivate the lock function, and then transmitted, but do not take the phone off the
press the Lock button again to activate speaker hole for accurate diagnosis until the
the lock function. data transfer sound has stopped.
••Please note that the Smart Diagnosis ••When the data transfer is complete, the
function will not operate until five minutes transfer completion message is displayed and
has passed since the lock function was the control panel is automatically turned off
activated. and then on again after a few seconds. After
the customer information centre explains the
diagnosis result.
••The Smart Diagnosis™ function depends on
the local call quality.
••The communication performance will improve
and you can transmit a better signal if you use
a land line home phone.
2 Press and hold the Freezer button for three ••If the Smart Diagnosis™ data transfer is poor
seconds or longer while continuing to hold due to poor call quality, you may not receive
your phone to the speaker. the best Smart Diagnosis™ service.

3 Open the fridge door and then hold the

phone on the upper right speaker hole.
••Position the phone so that its microphone
is aligned with the speaker hole.

37
MAINTENANCE EN

Notes for Cleaning ••For the appliance exterior, use a clean sponge
or soft cloth and a mild detergent in warm
••When removing a shelf or drawer from inside water. Do not use abrasive or harsh cleaners.
the appliance, remove all stored foods from Dry thoroughly with a soft cloth.
the shelf or drawer to prevent injury or ••Never clean the shelves or containers in the
damage to the appliance. dishwasher.
−−Otherwise, injury may occur due to the −−The parts may become deformed due to the
weight of stored foods. heat.
••If cleaning the outside air vents of the ••If the appliance is equipped with an LED
appliance by means of vacuuming, then the lamp, do not remove lamp cover and LED
power cord should be unplugged from the lamp in any attempt to repair or service it.
outlet to avoid any static discharge that can Please, contact an LG Electronics customer
damage the electronics or cause an electric information centre.
shock.
••Detach the shelves and drawers and clean
them with water, and then dry them Replacing the Pure N Fresh
sufficiently, before replacing them.
••Regularly wipe the door gaskets with a wet
Filter (Optional)
soft towel. To maintain the performance of the Pure N
••Door basket spills and stains should be Fresh filter, if a message indicating the filter
cleaned as they can compromise storage replacement is displayed, replace the filter as
ability of the basket and could even be soon as possible.
damaged.
••After cleaning, check if the power cable is
1 If Replace icon lights on the control panel,
replace the Pure N Fresh filter.
damaged, warm or improperly plugged.
••Keep the air vents on the exterior of the
appliance clean.
−−Blocked air vents can cause fire or appliance
damage.
••Waxing external painted metal surfaces helps
provide rust protection. Do not wax plastic
parts. Wax painted metal surfaces at least 2 Hold and remove the Pure N Fresh filter
twice a year using appliance wax (or auto cover by rotating it counterclockwise.
paste wax). Apply wax with a clean, soft cloth.
••When cleaning the inside or outside of the
appliance, do not wipe it with a rough brush,
toothpaste, or flammable materials. Do not
use cleaning agents containing flammable
substances.
−−This may cause discoloration or damage to
the appliance.
−−Flammable substances: alcohol (ethanol,
methanol, isopropyl alcohol, isobutyl alcohol,
etc.), thinner, bleach, benzene, flammable
liquid, abrasive, etc.

38
 EN

3 Remove the filter inside the Pure N Fresh Cleaning the Door Basket
filter cover and replace it with a new filter.
Removing the Fridge/Freezer
Door Basket
Hold both edges of the basket and remove it by
lifting it upward.

4 After replacing the filter, insert the Pure N

Fresh filter cover by rotating it clockwise.

Refitting the Fridge/Freezer Door

Basket
1 Hold both edges of the door basket, gently
push one edge to assemble, and then in the
same manner assemble the other edge.
5 To reset the filter replacement period, press
the Pure N Fresh button on the control
panel for more than three seconds. The
Replace icon on the control panel will turn
off.

6 It will operate after replacing the filter.

2 After assembling, tap the door basket gently
NOTE to fix it horizontally.
••Do not insert your finger or other foreign
objects inside or its mounting. Doing so may
result in injuries or malfunctions.
••If the replacement period has passed, the
bacteria and odor removal performance may
deteriorate.
••Please note that if you wash the filter with
water, the filter performance may also
deteriorate.
••Caution should be taken not to change the
direction of the filter to be inserted into the
filter cover.
••When setting the appliance to On or Power
mode after replacing the filter, check if the
LED lamp near the filter is on.
••The filter can be purchased from an LG
Electronics customer information centre.

39
 EN

Cleaning the Shelf 2 Lift the vegetable drawer up and remove it

by pulling it out.
Removing the Fridge/Freezer
Shelf
Remove the shelf by pulling it out.

Refitting the Vegetable Drawer

1 If the vegetable drawer has a cover, lift it.

Refitting the Fridge/Freezer Shelf

Remove the shelf by pulling it out while slightly
lifting the rear edge of the fridge shelf.

2 Insert the bottom of the vegetable drawer

into its original position and gently push it
Cleaning the Vegetable back in while lowering it.
Drawer
Removing the Vegetable Drawer
1 Remove the contents of the drawer. Hold
the handle of the vegetable drawer and pull
it out completely until it outward gently until
it stops. CAUTION
••Please note that injuries can be caused by the
weight of stored foods when removing the
vegetable drawer.

40
 EN

Cleaning the Water Dispenser Replacing the Water Filter

Cleaning the Dispenser Tray (For Plumbed models Only)
Replace the disposable water filter when
The dispenser tray may become wet easily due
indicated on the Replacement Filter icon or at
to spilled ice or water. Wipe the entire area with
least every 6 months.
a damp cloth.
To give you preparation time to get a new filter,
the light will come on just before the capacity of
the current filter runs out. Changing the filter on
time provides you with fresh and clean water
from the appliance.

1 Unplug the appliance.

2 Turn off the water supply to the appliance.

Cleaning the Water and Ice Outlet
Wipe the water or ice outlet frequently with a
clean cloth as it may get dirty easily. Please
3 Remove the disposalbe water filter.
note that lint from a cloth may adhere to the
outlet. 4 Install the replacement water filter by
follwing the 'Connecting to the Water Filter'
section.

Water Outlet
Ice Outlet 5 Turn on the water supply and switch on the
appliance.

6 Press and hold the Water Filter button for

three seconds. That resets the Replacement
Filter icon. The new water filter has been
activated.

41
TROUBLESHOOTING EN

Symptoms Reason Solution

••Check the power of other
There is no Is there a power interruption? appliances.
refrigeration or
freezing. If the power plug unplugged ••Plug the power plug in the outlet
from the outlet? properly.
Is the fridge or freezer
temperature set to its warmest ••Set the fridge or freezer temperature
to 'Medium'.
setting?
Is the appliance in direct
sunlight, or is it near a heat ••Check the installation area and
generating object such as reinstall it away from heat generating
objects.
cooking oven or heater?
••Cool the hot food first before putting
Did you store hot food without
There is poor it in the fridge or freezer
refrigeration or cooling it first? compartment.
freezing.
Did you put in too much food? • •Maintain an appropriate space
between food.
• •Completely close the door and make
Are the appliance doors sure that stored food is not
completely closed? obstructing in the door.
Is there enough space around ••Adjust the installation position to
the appliance? make enough space around the
appliance.
Is the fridge or freezer ••Set the fridge or freezer temperature
temperature set to 'Warm'? to 'Medium'.
Did you put in food with a ••Store foods with strong smells in a
The appliance strong smell? sealed containers.
contains a bad smell. ••Throw away rotten vegetables and
Vegetables or fruit may have clean the vegetable drawer. Do not
spoiled in the drawer? store vegetables too long in the
vegetable drawer.
••It is hard for customers to replace
The inside lamp in the Does the inside lamp in the the inside lamp in the appliance as
appliance does not they are not serviceable. If the inside
appliance turn off? lamp does not turn on, please
turn on.
contact the LG Electronics customer
information centre.

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Symptoms Reason Solution

Is the appliance leaning ••Adjust the front feet to raise the front
forward? side slightly.
Were the shelves properly ••Refit the shelves if needed.
assembled?
The appliance door is
not closed tightly. ••If you apply too much force or speed
when closing the door, it may remain
Did you close the door with briefly open before closing. Make
excessive force? sure that you do not slam the door
closed. Close without force.
••If you try to open the appliance door
within one minute after you closed it,
It is difficult to open Did you open the door right you may have difficulties because of
the appliance door. after you closed it? the pressure inside the appliance.
Try to open the appliance door again
in a few minutes so that the internal
pressure stabilizes.
Did you store hot food without • •Cool the hot food first before putting
it in the fridge or freezer
cooling it first? compartment.
••Although the condensation will
Did you leave the appliance disappear soon after you close the
There is condensation door open? appliance door, you can wipe it with
inside the appliance a dry cloth.
or on the bottom of
the vegetable drawer ••Condensation can form due to the
cover. Do you open and close the temperature difference from the
appliance door too frequently? outside. Wipe out the dampness with
a dry cloth.
Did you put warm or moist
food inside without sealing it • •Store food in a covered or sealed
in a container? container.
••Check if the food item inside the
Doors may not be closed appliance is blocking the door and
Frost has formed in properly? make sure that the door is tightly
the freezer closed.
compartment. • •Cool the hot food first before putting
Did you store hot food without
cooling it first? it in the fridge or freezer
compartment.

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Symptoms Reason Solution

••Make sure that air entry or exit is
Is the air entry or exit of the
Frost has formed in not blocked so that the air can
freezer compartment blocked?
the freezer circulate inside.
compartment. Is the freezer compartment ••Maintain an appropriate space
overfilled? between items.
Did you open and close the
appliance door frequently or is ••Frost or condensation can form if
the outside air penetrates inside the
the appliance door improperly appliance.
closed?
Frost or condensation
has formed inside or ••Condensation can appear on the
outside the appliance. exterior of the appliance if the
Is the installation environment installation area is too humid or on
humid? a humid day such as a rainy day.
Wipe off any moisture with a dry
cloth.
Is the appliance installed on a
weak floor or improperly ••Install the appliance on a solid and
flat area.
leveled?
••Adjust the installation position to
The appliance is noisy Does the rear of the appliance allow enough clearance around the
and generates touch the wall?
appliance.
abnormal sounds.
Are objects scattered behind ••Remove the scattered objects from
the appliance? behind the appliance.
Is there an object on top of the ••Remove the object on top of the
appliance? appliance.
••The heat releasing pipe to prevent
condensation is installed on the
There are anti condensation front and side of the appliance. You
pipes fitted to these areas of
The side or front of may feel it particularly hot right
the appliance is warm. the appliance to reduce after the appliance is installed or
condensation forming from during the summer. You can be
around the door area. assured that this is not a problem
and is quite normal.
Is there water leakage around ••Check if the water has leaked from
There is water inside the appliance? a sink or another place.
or outside of the ••Check if the water is from the
appliance. Is there water on the bottom of thawed frozen food or a broken or
the appliance? dropped container.

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Symptoms Reason Solution

••The ice maker produces ice normally
Did you install the appliance when approximately 48 hours have
recently? passed after the appliance is
installed.
Did you connect the water ••Connect the water supply pipe to the
supply pipe to the appliance appliance and open the supply valve
and open the supply valve? completely.
Is the water supply hose bent? • •If the water supply hose is bent, the
water flow could be compromised.
• •It takes approximately 24 hours to
Have you dispensed a large produce more ice in the automatic
amount of ice recently? icemaker. Please wait.
••Press I on the automatic icemaker
Did you set the ice maker switch or set ON for the automatic
The automatic switch or the automatic icemaker button on the control
icemaker does not icemaker button on the control panel. (For more details on how to
produce ice or panel to ON? use, visit LG electronics website or
produces a small use your smart device.)
amount of ice. ••If the set temperature is too warm,
Is the temperature of the ice will be produced slowly or not at
freezer compartment set too all. Set the Freezer temperature to
high? -18 °C for normal operation of the
automatic icemaker.
••If you open the appliance door
frequently, cold air will escape,
Have you been opening the lowering the speed of ice production.
appliance door frequently? Do not open and close the appliance
door frequently.
••If the appliance door is not
completely closed, the temperature
Is the appliance door of the freezer compartment will
completely closed? increase, slowing down the ice
production speed. Close the
appliance door completely.
Is there ice in the ice bin? • •Check whether there is ice in the ice
bin.
Ice is not dispensed. ••Separate the ice bin and shake it.
Is the ice clumped in the ice
bin? Discard the remaining clumped ice
after shaking the ice bin.

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Symptoms Reason Solution

••In the control panel, select the
Unable to hear the sound of modes for cubed ice and crushed ice
ice coming out? alternately to dispense the ice.
Ice is not dispensed. ••Ice may not be dispensed properly if
Is the ice path blocked? (You the ice passage is blocked. Check
can check the ice passage by the ice and clean the ice path
separating the ice bin.) regularly.
The supply valve may be
turned off? (For Plumbed ••Open the water supply valve.
models Only)
The water dispenser tank may
be empty? (Non plumbed ••Fill the water dispenser tank.
models only)
Water does not come Is the water supply valve
out. closed? (For Plumbed models ••Open the water supply valve.
Only)
••Unfiltered water can contain a large
amount of various heavy metals or
Are you using unfiltered
water? foreign substances, so the filter may
be clogged in the early stage
regardless of the life of the filter.
Is the taste of water different
when comparing it with the ••Has the purified water or cold water
not been used for an extended
taste of water from the period of time?
previous water purifier?
••If an expired filter is used, the
Has it been a long time since purification performance may
you installed and replaced the decline. It is recommended to
filter? replace the filter according to the
filter replacement period.
••When you install or replace the filter
for the first time, you need to remove
air and activated carbon residue
Water tastes strange. from inside the filter. Use the
Have you flushed out the filter appliance after dispensing and
properly in the initial stage discharging approximately 5 litres of
after installing it? purified water from the dispenser by
pressing the water dispensing lever.
(Activated carbon is harmless to
humans.)
••The taste of old water may change
Has the purified water or cold due to bacterial growth. Use the
water not been used for an product after dispensing and
extended period of time? discharging approximately 5 litres
(approximately three minutes) from
the water dispenser.

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Symptoms Reason Solution

The defrost control will click
when the automatic defrost
cycle begins and ends. The
Clicking noises thermostat control (or ••Normal Operation
appliance control on some
models) will also click when
cycling on and off.
Rattling noises may come from
the flow of appliance, the
water line on the back of the
unit (for plumbed models ••Normal Operation
only), or items stored on top of
or around the appliance.
Rattling noises Appliance is not resting evenly ••Floor is weakbe
or uneven or leveling
on the floor. legs need to adjusted. See the
Door Alignment section.
Appliance with linear ••Normal operation. If the compressor
does not stop rattling after three
compressor was moved while minutes, turn the power to the
operating. appliance off and then on again.
Evaporator fan motor is
circulating air through the
fridge and freezer ••Normal Operation
Whooshing noises compartments.
Air is being forced over the
condenser by the condenser ••Normal Operation
fan.
Appliance flowing through the
Gurgling noises cooling system ••Normal Operation
Contraction and expansion of
Popping noises the inside walls due to ••Normal Operation
changes in temperature.
If the side or back of the
appliance is touching a cabinet ••To eliminate the noise, make sure
Vibrating or wall, some of the normal that the sides and back do not make
vibrations may make an any contact with any wall or cabinet.
audible sound.

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Symptoms Reason Solution

••Find the Wi-Fi network connected to
The password for the Wi-Fi your smartphone and remove it, then
that you are trying to connect register your appliance on LG
to is incorrect. SmartThinQ
• •Turn off the Mobile data of your
Mobile data for your smartphone and register the
smartphone is turned on. appliance using the Wi-Fi network.
••The wireless network name (SSID)
The wireless network name should be a combination of English
(SSID) is set incorrectly. letters and numbers. (Do not use
Your home appliance special characters.)
and smartphone is ••Only a 2.4 GHz router frequency is
not connected to the supported. Set the wireless router to
Wi-Fi network. 2.4 GHz and connect the appliance
The router frequency is not 2.4 to the wireless router. To check the
GHz. router frequency, check with your
Internet service provider or the
router manufacturer.
••If the distance between the
appliance and the router is too far,
The distance between the the signal may be weak and the
appliance and the router is too connection may not be configured
far. correctly. Move the location of the
router so that it is closer to the
appliance.

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