Chapter 2

CHAPTER 2
GLOBALIZATION OF MARKETS
AND THE INTERNATIONALIZATION
OF THE FIRM
Learning Objectives:
After studying this chapter, you should be able to:
2.1 Understand market globalization as an organizing framework.

2.2 Know the drivers of globalization.
2.3 Understand technological advances and globalization.
2.4 Comprehend the dimensions of globalization.
2.5 Appreciate firm-level consequences of market globalization.
2.6 Understand the societal consequences of globalization.
2.1 Understand market globalization
Globalization of markets refers to the
as an organizing framework.
gradual integration and growing
interdependence of national economies.
Declining trade barriers and rapid
changes in communications,
manufacturing, and transportation
Globalization has also made it easier
technologies are enabling firms to
for companies to sell their offerings
internationalize much more rapidly and
worldwide. These trends are
easily than ever before. Firms source
transforming national economies.
raw materials, parts, components, and
Growing world trade and foreign
service inputs from suppliers around the
direct investment (FDI) provide
globe.
buyers with a wider choice of
products than ever before.
Global competition and innovation frequently
help to lower consumer prices. Firms with
cross-border business create millions of jobs
that raise living standards around the world
Globalization is not new. Globalization evolved

out of a common desire of civilizations to reach
out and touch one another. It is a culmination
of people’s recognition, thousands of years ago,
of the wonders of difference and discovery.
Cross-border trading opened the world to
innovations and progress by giving societies the
opportunity to expand and grow.
Phases of Globalization
2.2 Market Globalization: Organizing Framework
1. Drivers of Globalization
• Worldwide reduction in barriers to trade and investment.
The tendency of national governments to reduce trade and investment
barriers has accelerated global economic integration.
• Market liberalization and adoption of free markets.
Privatization of previously state-owned industries in these countries has
encouraged economic efficiency and attracted massive foreign capital to their
national economies.
• Industrialization, economic development, and modernization.
Many emerging markets rapidly developing economies in Asia, Latin America,
and Eastern Europe have now moved from being low value-adding commodity
producers to sophisticated, competitive producers and exporters of premium
products such as electronics, computers, and aircraft.
• Integration of world financial markets.

Financial market integration makes it possible for internationally active firms
to raise capital, borrow funds, and engage in foreign currency transactions.
Financial services firms follow their customers to foreign markets.
2.3 Technological Advances and Globalization
The most important driver of market globalization has been technological

advances in information, communications, manufacturing, and transportation.
Technological advances provide the means for market globalization to happen.
Information technology (IT) is the science and process of creating and using
information resources. Its effect on business has been revolutionary. IT creates
competitive advantages by giving companies new ways to outperform rivals.
IT benefits smaller firms, too, allowing them to design and produce customized
products they can target to narrow, cross-national market niches.
At a higher level, IT supports managerial decision making, such as the selection of

qualified foreign business partners, by allowing firms to access key information and
intelligence quickly.
Technology enables firms to interact with foreign partners and value-chain

members in a more timely and cost-effective way. Such productivity advances provide
substantial competitive advantages for the firm.
COMMUNICATIONS
The Internet, and Internet-dependent systems such as intranets, extranets, social

media, and e-mail, connect billions of people and companies. Marketers use the
Internet to promote the widest range of products and services to customers
worldwide.
The Internet of things refers to machine-to-machine connectivity online.

Worldwide, mobile telephony and app development have grown enormously, creating
millions of jobs, increasing productivity, and producing big GDP gains.
Social media such as Facebook and Global communities created by
Instagram facilitate the free flow of platforms such as YouTube and Twitter
information, deepening the pace and help mobilize audiences that transcend
impact of globalization. borders and geographic distance.
In some authoritarian countries, national governments restrict access to social media,

why? They fear the role it can play in accelerating social movements. Social media
provide the means to communicate directly with millions of connected individuals in
new markets.
MANUFACTURING
Computer-aided design (CAD) of products, robotics, and production lines have
transformed manufacturing, mainly by reducing production costs. Revolutionary
developments facilitate low-scale and low-cost manufacturing; firms can make products
cost effectively even in short production runs.
TRANSPORTATION
Firms consider the cost of transporting raw materials, components, and finished
products when deciding either to export or manufacture abroad. If transport costs to
an important market are high, management decide to manufacture merchandise in the
market.
2.4 Dimensions of Market Globalization
The globalization of markets can be characterized by several major dimensions or

manifestations.
• Integration and interdependence of national economies. Internationally active firms
develop multi-country operations through trade, investment, geographic dispersal of
company resources, and integration and coordination of value chain activities.
• Rise of regional economic integration blocs. Regional economic integration blocks
consist of groups of countries that facilitate reduced trade and investment barriers
among themselves.
• Growth of global investment and financial flows. In the process of conducting
international transactions, firms and governments buy and sell large volumes of national
currencies.
• Convergence of consumer lifestyles and preferences. Consumers around the world
increasingly spend their money and time in similar ways. Many aspects of lifestyles and
preferences are converging.
• Globalization of production. Intense global competition is forcing firms to reduce their
costs of production. Companies cut their costs and selling prices through economies of
scale, standardization of finished products, and shifting manufacturing and procurement
to foreign locations with less expensive labor.
• Globalization of services. The services sector is undergoing widespread
internationalization. Firms increasingly outsource business processes and other services
in the value chain to vendors located abroad.
2.5 Firm-Level Consequences of Market Globalization:
Internationalization of The Firm’s Value Chain
Globalization compels firms to organize their sourcing, manufacturing, marketing, and

other value-adding activities on a global scale to achieve cost advantages and time
efficiencies.
In a typical value chain, the firm
a) conducts research and product development (R&D), purchases production
inputs, and assembles or manufactures a product or service,
b) the firm performs marketing activities such as pricing, promotion, and selling,
c) distribution of the product in targeted markets and after-sales service.
2.6 Societal Consequences of Globalization
Contagion
The tendency of a financial or monetary crisis in one country to spread
rapidly to other countries due to the ongoing integration of national economies.
a) Loss of National Sovereignty

Sovereignty is defined as the ability of a nation to govern its own affairs;
normally one country’s laws cannot be applied or enforced in another country.
Globalization, however, can threaten national sovereignty in various ways.
b) Offshoring
Offshoring is the relocation of manufacturing and other value-chain
activities to cost-effective locations abroad.
c) Reshoring
Reshoring arises for various reasons, including the rise of wages and other costs in
emerging markets and the desire to locate closer to key customers in the advanced
economies.
c) Effect on the Poor
Some MNEs have been criticized for paying low wages, exploiting workers, and
employing child labor.
d) Effect on Sustainability and the Natural Environment
Globalization promotes manufacturing and economic activity that results in increased
pollution, habitat destruction, and deterioration of the ozone layer.
END OF CHAPTER 2

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CHAPTER 2

2.1 Understand market globalization as an organizing framework.

Globalization is not new. Globalization evolved

• Integration of world financial markets.

The most important driver of market globalization has been technological

At a higher level, IT supports managerial decision making, such as the selection of

Technology enables firms to interact with foreign partners and value-chain

The Internet, and Internet-dependent systems such as intranets, extranets, social

The Internet of things refers to machine-to-machine connectivity online.

In some authoritarian countries, national governments restrict access to social media,

The globalization of markets can be characterized by several major dimensions or

Globalization compels firms to organize their sourcing, manufacturing, marketing, and

a) Loss of National Sovereignty

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