Fazaia College of Education For Women: Submitted To
Fazaia College of Education For Women: Submitted To
Fazaia College of Education For Women: Submitted To
SUBMITTED TO
Ma’am Sana
SUBMITTED BY
Rabia Khan
Maila Raja
Misbah
Arshia
Zaweria
SUBMISSION DATE
01, March, 2021
DISCIPLINE
BBA (Hons.) – 6th Semester
SUBJECT
Observational Behavior
(Job Performance)
MCQ’s
1) It involves maintaining a good attitude with coworkers, even when they've done something
annoying or when the unit is going through tough times.
a) Sportsmanship
b) Helping
c) Courtesy
d) Boosterism
a) Sabotage
b) Harassment
c) Incivility
d) Tardiness
4) The value of the set of employee behaviors that contribute, either positively or negatively, to
organizational goal accomplishment.
a) Job Analysis
b) Task Performance
c) Job Performance
d) Meta Analysis
5) Which approach collects information not just from supervisor but from anyone else.
a) BARS
b) 360-degree feedback
c) Forced ranking
d) Management by objective (MBO)
6) Undermining the morale of both friendship groups and work groups comes under the heading
of.
a) Incivility
b) Gossiping
c) Political deviance
d) Personal aggression
7) The degree to which individuals develop ideas or physical outcomes that are both novel and
useful.
a) Task Performance
b) Routine Task Performance
c) Creative Task Performance
d) Adaptive Task Performance
8) Which behavior use to keeping coworkers informed about matters that are relevant to them.
a) Citizenship behavior
b) Helping
c) Interpersonal behavior
d) Courtesy
13) Which is popularly known as “rank and yank” or the “dead man’s curve.
a) Welch’s Forced ranking system
b) 360 degree feedback
c) BAR
d) All of above
14) Hostile verbal and physical actions directed toward other employees.
a) Harassment
b) Abuse
c) Personal aggression
d) Sabotage