Driving Everyday Performance with

Agile & Intelligent Performance

Management Solution

KPISOFT introduction

1 © 2020 KPISOFT | All Rights Reserved

About Us
SaaS-based next generation enterprise
2010 application narrowly focused on
enterprise performance management
Vienna

New York

HQ Industry sector Delhi

Tokyo

USA & Singapore SaaS, B2B Houston

Abu Dhabi
Hong Kong
Florida Bangkok
Hyderabad
Dubai Manila
Bangalore

Category Kuala Lumpur Singapore

Enterprise Performance Employees

Management (EPM) & 260+ Jakarta

augmented analytics
Sao Paolo

15 Offices in
operation 11 Countries
with presence
Operations hub Sales/consulting offices

Main
operations
hubs Houston Florida Dubai Kuala Lumpur Bangalore Tokyo Vienna Singapore

2 © 2020 KPISOFT | All Rights Reserved

Some of our clients globally

Financial Services Government & Public Services Telco & Digital Technologies Other Industry Sectors

Govt of Malaysia

3 © 2020 KPISOFT | All Rights Reserved

KPISOFT Solution Overview
Strategic Competencies
Objectives
Employees
Goals Engage with

Actionable
Learning
Purpose
Insights

Unlocking People Capital

Skills

Priorities

Everyday Grow Empower through

Metrics
Performance Tomorrow
AI & Machine
Insights
Learning Platform

KPIs
Org. Units

Rewards
Interactions
Potentials Automate career
Activities Incentives

Growth
Enterprise Social Graph

Your Data Ecosystem

4 © 2020 KPISOFT | All Rights Reserved

From Managing to
Empowering Everyday
Performance

5 © 2020 KPISOFT | All Rights Reserved

 The major challenge that will determine
6
the success of the enterprise is the ability
to bridge the gap between strategy and people performance.

Performance
Gap Strategy

People

6
Enterprise Social Graph enabled
Performance Management
Performance data in disparate systems and processes are Strategy
often not aligned …

Strategic
performance CFO, Group Strategy People Operations
Business intelligence,
Datawarehouse

Goals Incentives
People Enterprise
performance CHRO, Human Capital Management KPIs Social Graph Interactions
Talent and performance
Org. Units Activities
appraisal
Employees Competencies

Operational
performance
COO, Business & Operations Heads … KPISOFT enables Enterprise Social Graph
ERP, Transactional
system as foundation of managing Performance data

7 © 2020 KPISOFT | All Rights Reserved

Applying Machine Learning and
Augmented Analytics
BIG DATA
AI & Machine Learning

?
powered Augmented
? ? Analytics
+
• Contextual
• Personalized
INSIGHTS
• Timely
• Conversational
• Push based =
RESULTS

BIG DATA + Complex Dashboards = No Results

Contextual & Timely Insights
will Deliver Results
8 © 2020 KPISOFT | All Rights Reserved
 Leverage Social Capital

LEADERSHIP & TALENT

Collaboration Data
“Have I been an effective
manager and leader?”
“Who are potential talents in
my Team?”

Transactional Data
TEAM EFFECTIVENESS
Enterprise Social Graph “How productive is my
team?”
“How effective is my network
to generate results”
Employee & HR Data

EMPLOYEE ENGAGEMENT
“How is my employee’s
morale and motivation?”
“How is my unit working with
other units?”

9 © 2020 KPISOFT | All Rights Reserved

 Change Behavior through Personalization

Personalize Personalize Personalize

Content Motivation Recommendation

10 © 2020 KPISOFT | All Rights Reserved

 Beyond process automation, KPISOFT
Drives Everyday Performance
Traditional Solutions do not
drive Performance …

Strategy Performance Multi-rater

Setting Review Feedback

DRIVING EVERYDAY PERFORMANCE

Goal Setting
Insights & Personalized Task & Rewards &
Annual Ritual without Nudges Dashboards Activity Gamification
Engagement and Everyday
Performance in mind
KPI Creation,
Cascading, Performance
Calibration
Tracking
Goal Setting

Performance
Appraisal

11 © 2020 KPISOFT | All Rights Reserved

Driving Continuous Alignment and
Agile Performance Management
Performance Transformation Agile Structure to ensure continuous KPI alignment,
personalized incentives and workforce analytics

Underlying structure, process and governance

can be improved… Group / Enterprise Human Capital
Strategy Management
Group / Enterprise
Strategy

Enterprise
Performance
Management
Operating Operating Office (EPMO)
Company Company

Human Human
Capital Capital
Management Management

Department/ Individual Department/ Individual

Unit KPIs KPIs Unit KPIs KPIs

Operating Companies, Dept, Units down to Individual Employees

• Group strategy and HR are not integrated.
• Difference in Performance cycle and cadence.
• Not enough capacity to challenge KPIs
… EPMO is a key enabler to drive Performance
Transformation agenda
12 © 2020 KPISOFT | All Rights Reserved
 Our Solution Enriches Your Ecosystem

360
Insights & Social Tasks,
Strategic KPIs and Assessment Collabora Gamification
Dashboard Recommend Capital & Activities &
Goals Scorecards and tion & Rewards
ation Nudges Check-Ins
Moderation

KPISOFT Augmented Analytics Platform (Actionable Insights & Nudges Engine)

KPISOFT Social Graph

KPIs
Departments Learning
Objectives Rewards
Transactions
Activities Employees

Priorities Organization Metrics

Units Interactions Goals Competencies

INTEGRATION LAYER: Web Service, ETL via SFTP, Direct Protocol (e.g. OData)

Employee &
Other
Business Data Organization Compensation Operational
Excel Reports ERP CRM Transactional
Intelligence Warehouse Data & Benefits HR
Systems
Management

Strategy Operational Systems

Core HR

13 © 2020 KPISOFT | All Rights Reserved

Delivering Value to
Business

14 © 2020 KPISOFT | All Rights Reserved

 Case Study by Forrester on KPISOFT implementation in
Fortune 500 global financial service provider

15 © 2020 KPISOFT | All Rights Reserved

 Case Study by Forrester on KPISOFT Implementation in
Smart Dubai Government, UAE

16 © 2020 KPISOFT | All Rights Reserved

 david.ng@KPISOFT.com
THANK YOU
For More
info@KPISOFT.com
“Please contact us to learn more how KPISOFT can help your
Information
organization better manage your enterprise performance.”
www.KPISOFT.com

17 © 2020 KPISOFT | All Rights Reserved