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    Critical Listening Edit

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    Nafizah Mohamed
    Critical listening involves rationally evaluating arguments presented by others. It is important to understand the context of the speaker and probe with open-ended questions to better understand the argument without influencing it. Listeners should carefully discriminate between details to avoid overgeneralizing. Understanding logical frameworks can help analyze arguments. Common mistakes include judging the person instead of the message, incorrectly assessing valid arguments as flawed or vice versa due to biases or lack of knowledge.

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    Critical Listening Edit

    Uploaded by

    Nafizah Mohamed
    25 views2 pages
    Critical listening involves rationally evaluating arguments presented by others. It is important to understand the context of the speaker and probe with open-ended questions to better understand the argument without influencing it. Listeners should carefully discriminate between details to avoid overgeneralizing. Understanding logical frameworks can help analyze arguments. Common mistakes include judging the person instead of the message, incorrectly assessing valid arguments as flawed or vice versa due to biases or lack of knowledge.

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    Critical listening involves rationally evaluating arguments presented by others. It is important to understand the context of the speaker and probe with open-ended questions to better understand the argument without influencing it. Listeners should carefully discriminate between details to avoid overgeneralizing. Understanding logical frameworks can help analyze arguments. Common mistakes include judging the person instead of the message, incorrectly assessing valid arguments as flawed or vice versa due to biases or lack of knowledge.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    25 views2 pages

    Critical Listening Edit

    Uploaded by

    Nafizah Mohamed
    Critical listening involves rationally evaluating arguments presented by others. It is important to understand the context of the speaker and probe with open-ended questions to better understand the argument without influencing it. Listeners should carefully discriminate between details to avoid overgeneralizing. Understanding logical frameworks can help analyze arguments. Common mistakes include judging the person instead of the message, incorrectly assessing valid arguments as flawed or vice versa due to biases or lack of knowledge.

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    Critical Listening

     
    Critical listening is a rational process of evaluating arguments put forward by others.
    Critical listening skills
    Understand person and context
    When seeking to do critical listening, it can help to understand the person and their
    context. Many arguments do not stand alone and understanding why the person is
    saying what they are saying can help in the understanding and consequently
    evaluation of their message.
    Probe
    When people speak, there may be much that is assumed or otherwise left out of
    what is said. A useful approach is to probe, asking questions to add useful
    information and help them develop their argument.
    Care here is needed to avoid leading questions, and other ways your interaction can
    'pollute' the argument the other person is giving, turning it into a normal conversation
    rather than an assessment of another person's views.
    A useful tool for probing are the Kipling questions of how, what, why, when where
    and who. These can give you much extra, useful information.
    Discrimination
    An important part of listening and evaluation is in separating one thing from another.
    This may take more time and questions, but lets you more accurately understand
    differences and get to important detail.
    An unskilled listener will quickly categorize what is said into one of a few types of
    argument. A more skilled person will have many categories and always seek more
    intermediate or extended cases.
    Knowledge of argumentation
    Logical argument is a well-developed field that goes back to the ancient Greeks and
    Romans. An understanding of this field will help you analyze and probe to assess
    the effectiveness of any proposition.
    Fallacies in critical listening
    It is easy to get critical listening wrong, which is a particular sin as the critical
    listener, setting themself up as a judge, must be impeccable in their judgment or lose
    serious credibility.
    Judging the person, not the message
    A common error made by those who would be critical in their judgment is that they
    stray into judging the person rather than their argument. In this way the speaker is
    found bad, deceitful and so on.
    False positives
    A 'false positive' in evaluation of the argument is where you judge it as good whilst it
    is actually flawed in some way. This can happen when your ability to judge is limited
    by your knowledge or logic capabilities.
    False positives also happens where you make an evaluation based on the character
    of the speaker rather than what they are saying. Similarly, social desirability
    bias leads you to be 'kind' because you want to be liked.
    False negatives
    A 'false negative' occurs where you incorrectly judge the argument as being flawed
    when in fact it is actually valid. This can again happen due to lack of skill of the
    evaluator. It can also happen if you are overly critical of the speaker.

    In below you will find some tips that help you to improve your listening skill further:

     start listening with the first word and then listen intently
     stop what you are doing and listen – don’t be tempted to do two things at once
     turn off all negative thoughts you have about the speaker
     think at the speed they’re talking, don’t jump ahead
     do not interrupt
     find an area of interest
     judge the content and not the delivery
     suspend your judgement and keep an open mind
     actively listen for ideas
     resist distractions if you possibly can
     make listening noises, particularly if you are on the telephone, for example ‘uh,
    uh, yes’, and if face to face ensure that your body language looks as if it is
    listening, give good eye contact.
     1

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