Tm1 Final Output

COMPUTER SYSTEMS SERVICING NC II
Qualification Title
JARVEN T. SAGUIN
Trainer
Plan
Training
Session
Session Plan
Sector : ELECTRONICS SECTOR
Qualification Title : COMPUTER SYSTEM SERVICING NC II
Unit of Competency : INSTALL AND CONFIGURE COMPUTER NETWORKS
Module Title : INSTALLING AND CONFIGURING COMPUTER NETWORKS
Learning Outcomes:
LO 1: Assemble Computer Hardware
LO 2: Prepare Installer
LO 3: Install Operating System and Drivers for peripherals/devices
LO 4: Install Application Software
LO 5: Conduct Testing and Documentation
Date Developed: Document No.:

December 2020
Computer Systems
Servicing NC II
COC1 Developed by: Revision No.:
JARVEN T. SAGUIN Page 5 of 24
Plan Training session
A. INTRODUCTION
This unit covers the outcomes required in installing and configuring desktop and workstation computers systems. It consists of competencies to assemble
computer hardware, install operating system and drivers for peripherals/devices, and install application software as well as to conduct testing and
documentation
A. Learning Activities
LO 1: Assemble computer hardware

Learning Content Methods Presentation Practice Feedback Learning Content Methods
1.1Occupational Health  Self-paced  Read  Answer Self  Compar  Manuals/

and Safety Procedure instruction Informati check 1.1-1 e Modules
on Sheet answers
 Online  CBLM
1.1-1 on with the
Lecture/
Safety Answer  Information
Discussion 2hrs.
Procedur key 1.1- Sheet, Self-
 E-Multimedia es 1 Check and
Answer Key
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Computer Systems
Servicing NC II
 eCBLM
1.2 Types and parts of • Online Presentation Read Information Answer Self- Check Check answers  Computer set,
computer Sheet 1.1-2 on 1.1-2 with answer
• Offline Presentation  Motherboard,
Types of key. 1.1-2
Lecture/Discussion
Computers  Hard disk
• Practical drive,
Demonstration
 Power supply,
• E-Multimedia
 Cables and
• eCBLM cords
3hrs.
 CBLM/Informa
tion n Sheet
1.1.-2 Sheet,
Self-Check and
Answer Key
1.3 Computer peripherals • Online Presentation 1 Read  Answer Self  Compar  Manuals/
Information check 1.1-4 e Modules
• Offline Presentation
Sheet 1.1-4 answer
Lecture/Discussion  •  CBLM
on with
Task Sheet
• Practical Familiarizatio Answer  Computer set,
1.1-4 Identify
Demonstration n of the key 1.1-
Various
the Different
4  Information
2hrs.
• E-Multimedia Computer
Computer Sheet 1.1-4 on
Components Familiarization
Systems
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Computer Systems
Servicing NC II
• eCBLM Components and of the Various
and Peripherals Computer
Peripherals Systems
Components
and Peripherals
1.4 Testing Tools and • Online Presentation 2 Read  Answer  Compa  •

Equipment Information Self- Check re Modules
• Offline Presentation 2hrs.
Sheet 1.1-5 1.1-5 answer
Lecture/Discussion  CBLM/Informa
on s with
 tion Sheet 1.1-
• Practical answer
Testing Tools and 5
Demonstration key
Equipment
 Self-Check and
• E-Multimedia 1.1-5
Answer Key
• eCBLM
1.5 Computer • Online Presentation View Video Clip  Perform Job  Evaluate  Computer set
Assembly 1.1-6 on Desktop Sheet 1.1-6 perform
• Offline Presentation  Computer
Procedures Computer on Desktop ance
Lecture/Discussion Components
Assembly using
 Computer and peripherals
• Practical Perform
Assembly 3hrs.
Demonstration ance  Manuals/Modul
criteria es

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Computer Systems
Servicing NC II
• E-Multimedia checklist  Screwdriver
1.1-6 (Philips)
• eCBLM
 Anti-static bag,
anti-static wrist
strap,
LO 2: PREPARE INSTALLER
Learning Content Methods Presentation Practice Feedback Resources Time
 Creating • Online Presentation  View Video Clip  Perform Job Evaluate • Computer set
1.2-1 on Creating Sheet 1.2-1 performance using
Portable • Offline Presentation • Laptop
Portable on Creating
Bootable OS Lecture/Discussion Performance criteria
Bootable OS Flash Drive 8GB, Video Clip 3 hrs.
Portable Bootable OS checklist 1.2-1
• Practical Demonstration 1.2-1, Rufus
procedures
• E-Multimedia Drivers
• Types of Software • Online Presentation Read Information Sheet Answer self-check Compare answers • Manuals/Modules
1.2-2 on 1.2-2 with answer key
• Offline Presentation • CBLM 2hrs.
Lecture/Discussion Types of Software 1.2-2
• Computer set
• E-Multimedia

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• eCBLM • Drivers
• Installers
• CBLM/Information
Sheet 1.2-2
• Self-Check and Answer

Key
LO 3: INSTALL OPERATING SYSTEM AND DRIVERS FOR PERIPHERALS/ DEVICES
Learning Content Methods Presentation Practice Feedback Resources Time
 Types of • Self-paced Read Information Answer self-check Compare answers • Laptop/Computers

Operating instruction Sheet 1.3-1 on Types 1.3-1 with answer key et
System
• Online Presentation of Operating Systems 1.3-1 • CBLM/Information 3 hrs.
Sheet 1.3-1
Lecture/Discussion • Self-Check and
• E-Multimedia Answer Key
• • Installers

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Computer Systems
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 Installation • Online Presentation View Video Clip 1.3-2 Perform Job Sheet Evaluate • Laptop/Computers
of on Windows 1.3-2 on Windows performance using et
Operating
System
Lecture/Discussion 8.1, Windows 7, 8.1, Windows 7, Performance • CBLM/Information
Windows Server 2008 Windows Server criteria checklist Sheet 1.3-1
• E-Multimedia 2008 1.3- 5 hrs.
Installation • Self-Check and
• eCBLM Installation Answer Key
• Drivers
• Installers for
Windows 7,8,8.1,10
Windows Server 2012
Windows Server 2008
 Drivers • Online Presentation View Video Clip 1.3-3 Perform Job Sheet Evaluate • Manuals/ Modules
Installation on Driver 1.3-3 on Driver performance using
• Offline Presentation • CBLM
Lecture/Discussion Installation Installation Performance
• Laptop/ Computer 5 hrs.
criteria checklist
• Practical set
1.3-3
Demonstration
• Drivers
• E-Multimedia
• Installers
• eCBLM
• Performance

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criteria checklist
LO 4: INSTALL APPLICATION SOFTWARE
 Application • Online Presentation View Video Clip 1.4-1 on Perform Job Sheet Evaluate • Manuals/ Modules
software Application 1.4-1 on performance using
installation
software Installation Application software Performance criteria
• Practical • Laptop/ Computer
Installation checklist 1.4-1
Demonstration set 5 hrs.
• Lecture/Discussion • Drivers
• E-Multimedia • Performance criteria
• eCBLM checklist
LO 5: CONDUCT TESTING AND DOCUMENTATION
 Stress testing • Online Presentation •Read Information Sheet •Answer Self check •Compare answers • Manuals/ Modules
procedures 1.5-1 on Stress testing 1.5-1 with the Answer key
procedures 1.5-1
Lecture/Discussion
• Laptop/ Computer
• E-Multimedia set 5 hrs.

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Servicing NC II
• Self-Check and
Answer Key
• Information Sheet
C. ASSESSMENT PLAN
 Written Test
 Online Written Test
 Offline Oral Questioning
 Online Oral Questioning
 Practical Demonstration
D. TEACHER’S SELF-REFLECTION OF THE SESSION
Input from the instructor/trainer is necessary for better concept or understanding of trainees/students for a particular competency.
Reviewed/Approved:
Prepared by:
December 2020
Computer Systems
Servicing NC II
JARVEN T. SAGUIN NORMAN TOLENTINO BUAN
____________________ __________________________
Trainer Supervisor

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Servicing NC II
Evidence Plan
Competency Computer Systems Servicing NC II

standard:
Unit of Install and Configure Computer Systems
competency:
Ways in which evidence will be collected:
Questioning Observation &
oral Questioning Demonstration with
Written
[tick the column]
The evidence must show that the trainee…

Unit assembly is planned and prepared to ensure
OH & S policies and procedures are followed in
accordance with systems requirements. *
Materials necessary to complete the work are
identified and obtained in accordance with
established procedures and checked against
systems requirements. *
Tools, equipment and testing devices needed to
carry out the installation work are obtained in
accordance with established procedures and
checked for correct operation and safety. *
Computer hardware is assembled in accordance
with established procedures and systems
requirements. *
Basic-input-output-system (BIOS) configuration is
performed in accordance with hardware
requirements. *
NOTE: *Critical aspects of competency

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Computer Systems
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JARVEN T. SAGUIN
TABLE OF SPECIFICATION
TEST ITEM DISTRIBUTION

Factual Comprehe Application Total No. Percent
Content / Knowledge nsion of Items age (%)
Objective
% % %
OH & S Policies
and Procedures
3(7.5%) 3(7.5%) 3(7.5%) 9 22.5%
for Assembling
Computer
Materials
necessary to 3(7.5%) 2(5%) 2(5%) 7 17.5%
complete the
work
Tools,
Equipment
3(7.5%) 3(7.5%) 3(7.5%) 9 22.5%
and Testing
devices to
assemble
Computer
Hardware(s)
is
assembled
3(7.5%) 3(7.5%) 3(7.5%) 9 22.5%
in accordance
with
established
procedures
Basic-input-
output-
system
(BIOS) 2(5%) 2(5%) 2(5%) 6 15%
configuration
is performed
in accordance
Total 14(35%) 13(32.5%) 13(32.5%) 40 100%

December 2020
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JARVEN T. SAGUIN
ASSESSMENT TOOLS
QUANTITY TOOLS
10 pieces Screwdriver (Flathead/Phillips-head)

10 pieces Needle-nosed pliers
10 pieces Long-nose pliers
10 pieces Wire cutter and stripper
10 pieces Utility knife
10 sets Allen wrench
5 pieces Flashlight/Head mounted light
10 sets Crimping tools
10 pieces Soldering iron
10 pieces Solder sucker
5 units Portable electric hand drill
20 pieces Hex driver
10 pieces Punch-down tool
10 pieces Torx screwdriver
10 pieces Precision screw drivers
10 pieces Antistatic wrist strap
5 units Patch Panel (48 ports)
400 pieces UTP Cable
10 pieces Antistatic wrist strap
5 set Antistatic mat
1 box RJ 45
20 pieces USB Flash Drive
10 pieces Software
10 pieces Desktop O.S.
5 pieces Wire stripper

December 2020
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JARVEN T. SAGUIN
Institutional
Assessment

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JARVEN T. SAGUIN
Assessment
Tools
WRITTEN TEST

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TEST I. Identification
Instruction. Identify what is ask and write your answer on the separate answer sheet.
1. A workplace hazards that present risks to the OH & S that includes, occupational
hearing loss, falls, machines having moving parts, sharp edges, hot surfaces & other
hazards with the potential to crush, burn, cut, shear, stab or otherwise strike or wound
workers if used unsafely.
2. A workplace hazards that include harmful microorganisms seen only under the
microscope such as bacteria, viruses, parasites, molds, yeast.
3. A workplace hazards that include the following, such as neurotoxins, immune agents,
dermatologic agents, carcinogens, reproductive toxins, systemic toxins, asthmagens,
pneumoconiosis agents, sensitizers.
4. A workplace hazards that include risks to mental & emotional well-being of workers,
such as feelings of job insecurity, long work hours, poor work- life balance.
5. The most dangerous occupations in the world according to OH & S.
6. Something that can cause harm if not controlled.
7. The harm that results from an uncontrolled hazard.
8. A combination of the probability that a particular outcome will occur &
the severity of the harm involved.
9. Distils the hazard information into an easy to use graphical format.
10. Determines if risk has been lowered to an acceptable level
TEST II. Multiple Choice
Instruction. Choose the letter of the best answer. Write the letter of your choice on the
separate answer sheet.
1. Refer to differences in occupational injuries & illnesses that are closely linked with
demographic, social, cultural, economic, political factors.
a. Education
b. Occupational Health Disparities
c. Risk Assessment
d. Contemporary Developments
2. Which of the following universities/organizations provide a formal course on Ph.D. on
OH & S.
a. Indiana State University

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b. University of North Carolina
c. University of Southern California
d. University of Southern Philippines Foundation
3. The sudden flow of electricity between two electrically charged objects caused by
contact, an electrical short, or dielectric breakdown.
a. Hardware Tools
b. ESD (Electrostatic Discharge)
c. Antistatic wrist strap
d. Antistatic mat
4. These are small tools usually used in the computer assembly.
a. Cleaning Tools
b. Diagnostic Tools
c. Hand Tools
d. Software Tools
5. These tools are essential that helps ensure computer components are not damaged
during cleaning.
a. Hand Tools
b. Diagnostic Tools
c. Disk Management Tools
d. Cleaning Tools
6. These tools are used to test and diagnose equipment.
a. Hand Tools
b. Diagnostic Tools
c. Cleaning Tools
d. Disk Management Tools
7. In comparison with hardware tools, these tools help diagnose computer and network
problems and determine which computer device is not functioning correctly.
a. Disk Management Tools
b. Software Tools
c. Protection Software Tools
d. Organizational Tools
8. These software tool has been designed to guard against attacks and to remove
malicious programs.
a. Hand Tools
b. Disk Management Tools
c. Organizational Tools
d. Protection Software Tools
9. An anti-malware component of Microsoft Windows. It replaces the
Microsoft Security Essentials.
a. Organizational Tools
b. Disk Management Tools
c. Windows Defender
d. Cleaning Tools
10. These tools are used to document all repairs and problems and is use as a reference
by other technicians.
a. Reference Tools b. Cleaning Tools
c. Organizational Tools d. Software Tools

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11. These tool is use as an excellent source of information about specific hardware
problems and possible solutions like News groups, search engines, websites, online
forums and chat.
a. Cleaning Tools
b. Internet Reference Tools
c. Miscellaneous Tools
d. Organizational Tools
12. A conductor that connects your body to the equipment that you are working on.
a. Wristwatch
b. Stop watch
c. Antistatic wrist strap
d. Voltage
13. A tool use to test a wrong connection of an RJ11 or an RJ45.
a. Cleaning Materials
b. Organizational Tools
c. Disk Management Tools
d. Cable Tester
14. An alcohol use to clean cable contacts.
a. Isopropyl alcohol
b. Rubbing alcohol
c. Detergent
d. Baking soda
15. The physical, tangible parts or components of a computer, such as the chassis,
central processing unit, monitor, keyboard, computer data storage, graphics card, sound
card, speakers and motherboard.
a. CPU
b. Motherboard
c. Computer Software
d. Computer Hardware
16. A law although not scientific states that transistors get 2x smaller about every 2
years, sometimes listed as about 18 months.
a. Trapezoidal Rule
b. Moore’s Law
c. Lissajous curve
d. Point of inflection
17. The computer architecture in which the data and instruction has the same bus thus
they contend with each other which became its bottleneck.
a. Computer Organization
b. Harvard Architecture
c. Von Neumann Architecture
d. Fine Arts
18. Refers to those attributes of a system visible to a programmer or, put another way,
those attributes that have a direct impact on the logical execution of a program.
a. Computer Algebra System
b. Port Forwarding
c. Computer Organization

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d. Computer Architecture
19. Refers to the operational units and their interconnections that realize the
architectural specifications.
a. Computer Organization
b. Computer Architecture
c. Long Term Evolution
d. Digital Signal Processing
20. One of the most common types computer system due to its versatility and relatively
low price.
a. Mainframe Computer
b. Personal Computer
c. Supercomputer
d. Departmental Computer
TEST III. True or False
Instruction. On the blank provide, write T if the statement is true, else write F.
1. The computer case encloses and holds most of the

components of the computer system.
2. The power supply unit (PSU) converts alternating current

(AC) electric power to low-voltage direct current (DC) power for the internal
components of the computer.
3. The motherboard is an integrated circuitry that connects the other parts of the
computer including the CPU, the RAM, the disk drives (CD, DVD, hard disk, floppy
disk, et al…) as well as any peripherals connected via the ports or the expansion
slots.
4. The CPU is not directly attached to or to part of the

motherboard.
5. The RAM is not directly attached to or to part of the

motherboard.
6. The RAM stores the code and data that are being actively
accessed by the CPU.
7. Bus is a common group of wires that interconnect

components in a computer system.
8. The CMOS battery powers the memory for date and time in
the BIOS chip.
9. The video card aka the graphic cards processes computer

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graphics.
10. Output devices display information in a human readable form such devices could
include printers, speakers, monitors or a braille embosser.
ANSWER KEY
TEST I. Identification.
1.Physical Hazards 6. Hazard

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2. Biological Hazards 7. Outcome
3. Chemical Hazards 8. Risk
4. Psychosocial Hazards 9. Historical Hazards ID Map
5. Construction 10. Risk Assessment
TEST II. Multiple Choice.
1. b 6. b 11. b 16. b
2. c 7. a 12. c 17. c
3. b 8. d 13. d 18. d
4. c 9. c 14. a 19. a
5. d 10. a 15. d 20. b
TEST III. True or False.
1. T 6. T
2. T 7. T
3. T 8. T
4. F 9. T

December 2020
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JARVEN T. SAGUIN
PERFORMANCE TEST
Specific Instruction for the Candidate
Qualification Computer Systems Servicing NC II
Unit of Competency Install and Configure Computer Systems
General Instruction:
Given the necessary tool(s), material(s) and equipment(s), you are
7. Create a portable bootable OS.
CPUplease refer theto Job Sheet It is1.2-1
required to install
3. Install and
the CPU. Theconfigure PC of
is the brain computer systems
computer. in accordance
installed on the with
accepted institutional/industry standard. (Allotted time: 5 hrs.) please refer
motherboard in the socket shown in Figure 20. To install the CPU properly
to Job Sheet 1.1-6
1. Put the antistatic wrist strap on your wrist (Figure 10) and connect the other end to the
computer chassis and follow instructions on putting the antistatic mat. Please refer to Job
Sheet 1.1-6
8. Install the Microsoft Windows OS.. Please refer to Job Sheet 1.3-2
4. Install the RAM. Please refer to Job Sheet 1.1-6
2. Install the motherboard. Please refer to Job Sheet 1.1-6
5. Install the CPU Fan. The CPU fan is really a combination of a heat sink and fan together
The unit draws heat away from the CPU. For the detailed instructions please refer to
9. Install device Job
drivers and update device drivers through internet. please
Sheet 1.1-6
refer to Job Sheet 1.3-3
10. Install different types of application software. please refer to Job Sheet
1.4-1 6. Install the Power Supply Unit. For the detailed directions in installing the Power Supply
Unit please refer to Job Sheet 1.1-6

December 2020
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JARVEN T. SAGUIN
Demonstration Checklist
Candidate name: HANNAH DESTINY GUZMAN
Assessor name: JARVEN T. SAGUIN
Qualification: COMPUTER SYSTEM SERVICING NC II
Date of assessment:

December 2020
Computer Systems
JARVEN T. SAGUIN
Time of assessment:
Instructions for demonstration
Given the necessary materials, tools and equipment, the candidate must be
able to INSTALL AND CONFIGURE COMPUTER SYSTEMS AND in ____ hours.
Materials and equipment
(Please refer to the CS)
OBSERVATION  to show if evidence is
demonstrated
During the demonstration of skills, did the
Yes No N/A
candidate:
 Prepare and procure all the computer
hardware(s) in the preparation for assembly of
the PC computer system
 Properly ground yourself against antistatic
electricity by wearing antistatic wrist strap and
antistatic mat.
 Install the computer systems and networks in
accordance with requirements, without damage
or distortion to the surrounding environment or
services *
 Test the installed computer systems and network
to determine whether it conforms to clients
requirements *
 Identify the various types of Computer systems
and peripherals.
 Install a computer unit in steps and proper
procedure.
 Identify all the Computer Hardware and
Components.
 Identify all kinds of Equipment and tools to use
in installing computer and networks
QUESTIONING TOOL
Satisfactory
Questions to probe the candidate’s underpinning knowledge
response
Extension/Reflection Questions Yes No

December 2020
Computer Systems
JARVEN T. SAGUIN
1. What will you do if you are having difficulty or having hard
time in assembling and installing a specific computer
hardware(s) in a PC computer system?
Model Answer:
Everything inside the PC computer system especially the
motherboard(mobo) is ergonomically designed to fit all other
parts of the computer like RAM, CPU, Video Card, Sound Card,
et al… Do not exert force that may compromise to loose thread or
the possibility that parts may broke into pieces.
2. How will you know that you have successfully assembled

and installed all the components of the entire PC computer
system after wrapping-up?
Model Answer:
Install the Operating System and all of its device drivers, this will
make sure that all of the computer hardware(s) and all of its
components are properly assembled and functioning.
3. How will you troubleshoot computer hardware problems?

Model Answer:
As a Computer Engineer and with my previous training with
Cisco Networking Academy Program coupled with a few years
of experience in myriad industries, the ISO “7 Layers of OSI
Reference Model” comes in handy for both troubleshooting
computer hardware problems and troubleshooting computer
networking problems.
Safety Questions

December 2020
Computer Systems
JARVEN T. SAGUIN
Contingency Questions
4. What will you do in order to prevent yourself from accidents  
like 7.
theWhat will you
possibility of do if the newlyorpurchased
electrocution computer
maybe damaging some  
computer parts while
hardware(s) you are assembling
or component(s) or installing
fails or does the PC
not function as it
computer system?
is expected to function upon computer assembly?
Model Answer:
Model Answer:
In order
Avail foryou
for the to prevent accidents
Computer Hardware like the possibility
Warranty from theofreseller or
electrocution or maybe damaging an electronic parts of the PC
the distributor.
computer system, you use proper tools and personal protective
equipment
8. What(PPE) in assembling
will you the computer
do if the Warranty alreadyand properly
expires and you  
ground yourself
found out thatfrom
oneantistatic electricity
of the computer using antistatic
hardware(s) is not wrist
strap and antistatic mat, because different electrical charges
functioning as it should be?
coming from you or from other sources that is different from
Model
the PC mayAnswer:
cause damage to the electronic parts.
Procure the dysfunctional computer hardware component(s),
warranty
Caution: Don’tfor certain
wear device(s)
antistatic only
wrist laston
strap foracertain period or
CRT monitor of time
a
Powerdepending on the
Supply Unit, reseller
you mightor the distributor,
ground mostly
yourself from highabout a year
voltage
like in
thea 220V or high voltage capacitors from the CRT monitor.
maximum.
Job Role/Environment Questions  
9. What
5. What will will
you you
do todohave
to the computer
a safe hardware(s)
and successful or the of
assembly
component(s) that you replaced with during hardware upgrade 
PC computer
like buying system?
and procuring a higher capacity RAM or a CPU with
Model Answer:
higher cores like Intel i9?
Prepare
Modela secure,
Answer:stable, clean and free from any forms of
liquids
Mostor of
oils
theoncomputer
the tablehardware(s)
area that you or are going to assemble
component(s) contains many
the PCtoxic materials.
computer It contains
system, lead and
and make surechromium in the
that the table metal
area is
largeplates.
enough Resistors, semi-conductors,
to accommodate infrared
all the tool(s), equipment(s), et
al... detectors, stabilizers, cables and wires contain cadmium. The
circuit boards in a computer contain mercury and chromium.
6. HowWhenwillthese
you maintain cleanliness,
types of materials andneatness
chemicals and
aresafety in
disposed  
assembling PC computer system?
improperly will become hazardous for the environment.
Model 10.Answer:
What is the role of the reseller or the distributor of the
procured computer
Aside from preparing hardware(s)
a stable, secure,or clean
component(s)?
and free from any
forms Model Answer:
of liquids or oils, cable ties and cable organizers come in
handy Thetorole of the reseller
maintain or the distributor
the cleanliness, neatness of andthe soldprevent
thus computer
cable tangles that may cause short circuits, if things comefrom
hardware(s) or component(s) is to provide a warranty to the
period it was purchased.
worse.
 Satisfactory  Not
The candidate’s underpinning
Satisfactory
knowledge was:
Inventory of Training Tools, Materials and Equipment

December 2020
Computer Systems
JARVEN T. SAGUIN
Resources for presenting instruction
 Print Resources As per TR As per Inventory Remarks
 Band paper 1 rim 1 rim Complete

 Ink cartridge 3 pieces 3 pieces Complete
 Ribbon 3 pieces 3 pieces Complete
 Non Print Resources As per TR As per Inventory Remarks
 Video Clips 4 videos 4 videos Complete
 Soft Copy of Modules 4 copies 4 copies Complete
Resources for Skills practice of Competency #1 ______________________________
 Supplies and Materials As per TR As per Inventory Remarks

 Software 10 copies 10 copies Complete
applications
 Operating System 10 copies 10 copies Complete
Installer
 RJ45 50 pieces 100 pieces Complete
 Contact Cleaner 1 can 1 can Complete
 White Board 1 pieces 1 pieces Complete
 Tools As per TR As per Inventory Remarks

 Screwdriver (standard) 10 pieces 10 pieces Complete
 Screwdriver (Philips) 10 pieces 10 pieces Complete
 Long nose pliers 10 pieces 10 pieces Complete
 Mechanical pliers 10 pieces 10 pieces Complete
 Allen wrench 10 sets 10 sets Complete
 Electronic tester 10 units 10 units Complete
 Crimping tools 5 pieces 5 pieces Complete
 Soldering gun 10 pieces 10 pieces Complete
 Desoldering Tool 10 pieces 10 pieces Complete
 Lead 1 spool 1 spool Complete
 Wire stripper 5 pieces 10 pieces Complete
 Tweezers 5 pieces 5 pieces omplete

December 2020
Computer Systems
JARVEN T. SAGUIN
Note: In the remarks section, remarks may include for repair, for replenishment, for reproduction, for
maintenance etc.
 Equipment As per Inventory Remarks
 Computer with peripherals 10 sets 10 sets Complete

 Computer tables and chair 10 sets 10 sets For repaint
(ergonomic)
 Internet subscription 1 unit 1 unit For upgrade

 Uninterruptible Power Supply (UPS) 10 units 10 units Complete
 Server 1 unit 1 unit Complete

 Hub / Switch 1 unit 1 unit Complete
 Modem 1 unit 1 unit Complete
 Fax machine 1 unit 1 unit Complete
 PC Video camera 1 unit 1 unit Complete
 External CD writer 2 units 2 units Complete
 External zip drive 2 units 2 units Complete
 Scanner 2 units 2 units Complete
 Printers 2 units 2 units Complete
 Flash disk / Memory stick 2 pieces 2 pieces Complete

December 2020
Computer Systems
JARVEN T. SAGUIN
December 2020
Computer Systems
Servicing NC II Developed by: Revision No.: Page 1 of 96
JARVEN T. SAGUIN
Plan Training Session
BIBLIOGRAPHY
Internet (MLA8)
Beal, Vangie. “OEM – Original Equipment Manufacturer.” What Is Original Equipment

Manufacturer (OEM)? Webopedia, https://www.webopedia.com/TERM/O/OEM.html
“Hardware Warranty”. Hardware Warranty | Dolphin Computer Access,

https://yourdolphin.com/warranty
“End-User License Agreement.” Wiki,

https://en.wikipedia/wiki/End_user_license_agreement
Beal, Vangie. “The 7 Layers of the OSI Model.” The 7 Layers of the OSI Model
– Webopedia Study Guide,
https://www.webopedia.com/quick_ref/OSI_Layers.asp
“Occupational Safety and Health.” Wikipedia, Wikimedia Foundation, 15

Nov. 2019, https://en.wikipedia.org/wiki/Occupational_safety_and_health
“Steps for a Safe and Successful System Unit Assembly and Disassembly.” Steps for a
Safe and Successful Unit Assembly and Disassembly,
http://clhidohsr.blogspot.com/2010/11/steps-for-safe-and-successful- system.html
“Computer Hardware.” Wikipedia, Wikimedia Foundation, 13 Nov. 2019,

https://en.wikipedia.org/wiki/Computer_hardware
Computer Hardware, https://web.stanford.edu/class/cs101/hardware-

1.html
Instructables. “How to Assemble a Basic Desktop PC.”, 5 Nov. 2017

https://www.instructables.com/id/How-To-Assemble-A-Basic-Desktop-PC/
Books
Computer Organization and Architecture 6th Edition By: William Stallings
The Intel Microprocessors 8086/8088, 80186/80188, 80286, 80386, 80486, Pentium,

Pentium Pro Processor, Pentium II, Pentium III, Pentium IV Architecture, Programming
and Interfacing 6th Edition By: Barry B. Brey
Others
TR, CBLM, CBC, OH & S

December 2020
Computer Systems
JARVEN T. SAGUIN
December 2020
Computer Systems
JARVEN T. SAGUIN
Supervised
Work-Based
Learning

Computer Systems December 2020
Servicing NC II
Page 0 of 0
Supervised Developed by: Revision No.:
Work-Based Learning
JARVEN T. SAGUIN
TRAINING PLAN
Qualification: Computer System Servicing NC II

Date and
Trainees’ Training Mode of Facilities/Tools Assessment Time
Staff Venue
Training Activity/Task Training and Equipment Method
Requirement
s
Dec.
Assemble 1. Prepare personal Jonah Multitester, Technical Demonstratio 1,2021
computer protective On the santos Cable Tester, Education n 8:00-11:00
hardware equipment like Job Screwdriver And Skills
gloves, googles, et Training (flat- Development
al… head/Philipps- Authority Dec.
head), Antistatic Regional Oral 1,2021
2. Ground yourself Beth wrist strap, Training Questioning 1:00-5:00
with Antistatic wrist Lulu Antistatic mat, Center
strap and Antistatic gloves, googles, Mariveles,
mat against static Operating Bataan
electricity, and clip Systems, Device
the other end to Drivers
the unpainted
chassis

December 2020
Computer Systems
JARVEN T. SAGUIN
Supervised Work Based Learning
3. Use only proper Lowel Dec.
tools in assembling Paras 2,2021
Multitester,
the computer screw Cable Tester, Technical 8:00-
may result in Screwdriver Education 11:00
physical injuries or (flat- And Skills
may damage head/Philipps- Development
electronics parts. head), Antistatic Authority
wrist strap, Regional
Antistatic mat, Training
4. Assemble the Alvin gloves, googles, Center
different parts of the Cac Operating Mariveles,
computer, tighten Systems, Device Bataan
each screw properly to Dec.
Drivers
prevent loose screws. 2,2021
1:00-
5:00
5. Wrap-up. After Nickie
successfully Perez
assembling all the
different parts of the Dec.
computer you are now 3,2021
ready to install the
8:00-
11:00

December 2020
Computer Systems
JARVEN T. SAGUIN
Prepared by : JARVEN T. SAGUIN Supervisor : NORMAN TOLENTINO BUAN Date: DECEMBER 3, 2020
Technical Education and Skills Development Authority

December 2020
Computer Systems
JARVEN T. SAGUIN
Instructions: This will be collected by your trainer and submit the same
to the Vocational Instruction Supervisor (VIS) and shall form part
This Trainees’ Record Book (TRB) is intended to serve as of the permanent trainee’s document on file.
record of all accomplishment/task/activities while undergoing
training in the industry. It will eventually become evidence that can NOTES:
be submitted for portfolio assessment and for whatever purpose it
will serve you. It is therefore important that all its contents are
viably entered by both the trainees and instructor. ______________________________________________________
The Trainees’ Record Book contains all the required ______________________________________________________
competencies in your chosen qualification. All you have to do is to
fill in the column “Task Required” and “Date Accomplished” with ______________________________________________________
all the activities in accordance with the training program and to be
______________________________________________________
taken up in the school and with the guidance of the instructor. The
instructor will likewise indicate his/her remarks on the ______________________________________________________
“Instructors Remarks” column regarding the outcome of the task
accomplished by the trainees. Be sure that the trainee will ______________________________________________________
personally accomplish the task and confirmed by the instructor.
______________________________________________________
It is of great importance that the content should be written
______________________________________________________
legibly on ink. Avoid any corrections or erasures and maintain the
cleanliness of this record. ______________________________________________________
______________________________________________________

December 2020
Computer Systems
JARVEN T. SAGUIN
THANK YOU

December 2020
Computer Systems
JARVEN T. SAGUIN
COMPETENCIES
Unit of Competency: Install and configure computer systems
NC Level II
Learning Task/Activity Date Instructors

Outcome Required Accomplished Remarks
1. Procure and prepare
computer hardware
Assemble for assembly
Computer
Hardware 2. Follow OH & S
Policies and Procedures
by preparing PPE and
the right tools,
equipment
3. Ground yourself with

Antistatic wrist strap
and Antistatic mat
4. Configure
BIOS/UEFI.
Trainee’s Signature Trainer’s Signature
CORE COMPETENCIES
NC Level II

1. Create boot disk
2. Follow installation in
accordance with
Prepare software manufacturer
Installer EULA.
3. Install portable
application..
COMPETENCIES Unit of Competency: Install and configure computer

systems NC Level II
Servicing NC II
COC1 Page 43 of 31
Developed by: Revision No.:
Supervised Work
JARVEN T. SAGUIN
Based Learning
1. Operating system
(OS) is installed
in
Install operating
accordance with
system and
established
drivers for
installation
peripherals/
procedures and to
devices
comply with end-
user requirements.
2. Device drivers are

installed.
3. Apply
updates/patches
4. On-going checks of
the quality of the work
CORE COMPETENCIES
NC Level II

1. Testing of
systems to conform
requirements
2. Stress test
Conduct testing
and 3. 5S and 3Rs
documentation
4. Documentation

Servicing NC II
COC1 Page 44 of 31
Supervised Work
JARVEN T. SAGUIN
Based Learning
COMPETENCIES
Unit of Competency: Set-up Computer Networks
NC Level II

1. Cable routes are
determined
according to network
Install network design.
cables
2. Identify network
materials.
3. Tools, equipment
and testing devices
needed to carry out
the installation.
4. PPE is used
according to OH
& S Policies and
Procedures.
5. Cable splicing is
performed.
6. Network cables and

cable raceway are
installed.
7. Installation
work is performed
and is checked.
8. OH&S and 5S
principles are
followed.
9. Excess components
and materials are
disposed of based on
WEEE directives
and
3Rs waste
management program

Servicing NC II
COC1 Page 45 of 31
Supervised Work
JARVEN T. SAGUIN
Based Learning
CORE COMPETENCIES
NC Level II
1. Checked network
connectivity of each
terminal.
2. Network diagnoses.
Set network
configuration 3. NIC areconfigured.
4. Communication
checking between
terminals are carried out.
5. Responding of unplanned
events.
CORE COMPETENCIES
NC Level II

1. Client Device
systems are
configured in accordance
with manufacturers’
instructions and end user
Set router/Wi- preferences.
Fi/wireless
access
point/repea ter 2. LAN is configured.
configuratio n
3. WAN is configured.
4. Wireless settings are

configured.
5. Security/Firewall/Adv
ance settings are configured.

Servicing NC II
COC1 Page 46 of 31
Supervised Work
JARVEN T. SAGUIN
Based Learning
CORE COMPETENCIES
NC Level II
1. Final inspections are
undertaken to
ensure that it conforms
with the manufacturer’s
Inspect and test instruction/manual
the configure d
computer
networks 2. Computer networks are
checked to ensure safe
operation.
3. Reports are
prepared/complete d
according to company
requirements
CORE COMPETENCIES
NC Level II

1. User folder is created
in accordance with NOS.
2. User access level is

configured based on NOS.
Set-up user
access 3. Security check is
performed.

Servicing NC II
COC1 Page 47 of 31
Supervised Work
JARVEN T. SAGUIN
Based Learning
CORE COMPETENCIES
Unit of Competency: Set-up Computer Networks NC Level II

1. Normal functions of
server are checked in
accordance with
Configure manufacturer’s
network instructions.
services
2. Required modules/add-
ons are installed/updated
based on NOS.
3. Network services to be
configured are confirmed
based on user/system
requirements.
4. Operation of network
services are checked.
5.Unplanned events or
conditions are
responded to in accordance
with established procedures.
CORE COMPETENCIES
NC Level II
1. Pre- deployment
procedures is undertaken
based on enterprise
Perform testing,
policies and procedures.
documentation
and pre-
deployment 2. Operation and security
procedures check are undertaken.

Servicing NC II
COC1 Page 48 of 31
Supervised Work
JARVEN T. SAGUIN
Based Learning
3. Reports are prepared.
CORE COMPETENCIES
Unit of Competency: Maintain and Repair Computer Systems
NC Level II

1. Maintenance and/or
Diagnosis
of faults is planned and
prepared in line with job
requirements.
Plan and
prepare for 2. Tools, equipment and
maintenance testing devices needed for
and repair the maintenance are
obtained.
3. Materials
necessary to
complete the work
are obtained.
4. OHS Policies and

Procedures are followed
5. Computer systems &

networks for Maintenance
area checked against
job/service order or
instruction and
specification

Servicing NC II
COC1 Page 49 of 31
Supervised Work
JARVEN T. SAGUIN
Based Learning
CORE COMPETENCIES
NC Level II
1. Appropriate
PPE is used in
line with standard
procedures.
Diagnose faults
of computer
systems and 2. Faults or problems in the
networks computer systems and
networks are diagnosed.
3. Contingency
measures are managed
and implemented.
4. Unplanned events or
conditions are responded.
CORE COMPETENCIES
NC Level II

Servicing NC II
COC1 Page 50 of 31
Supervised Work
JARVEN T. SAGUIN
Based Learning
1. Appropriate
PPE is used in
line with standard
procedures.
Rectify/correct
defects in
computer 2. Defective components or
systems and parts are replaced or
networks corrected.
3.
Adjustments, if
necessary are made.
4. Unplanned events or
conditions are responded.
CORE COMPETENCIES
NC Level II

1. Final inspections
are
undertaken.
Inspect and 2. Computer systems

test the and networks are
computer checked/tested.
systems and
networks 3. OHS standards and
1. 5S principles are
followed.
4. Work site is
cleaned and cleared.
5. Excess components
and materials are
disposed of.
6. Report is prepared and

completed.. Date Developed: Document No.:
Servicing NC II
COC1 Page 51 of 31
Supervised Work
JARVEN T. SAGUIN
Based Learning

Servicing NC II
COC1 Page 52 of 31
Supervised Work
JARVEN T. SAGUIN
Based Learning
TRAINEE’S PROGRESS SHEET
Name : Hannah Destiny Saguin Trainer : Jarven T. Saguin

Qualification : Computer System Servicing NCII Nominal Duration : 72
Units of Training Date Date Trainee’s Supervisor’s
Training Activity Rating
Competency Duration Started Finished Initial Initial
Assemble 1. Procure and prepare computer
Computer hardware for assembly 20 days
Hardware 2. Follow OH & S Policies and
Procedures by preparing PPE
and the right tools, equipment
3. Ground yourself with
Antistatic wrist strap and
Antistatic mat
4. Configure BIOS/UEFI.
Prepare 1. Create portable devices.

Installer 2. Prepare customized installers. 20 days
3. Install portable applications.
Install 1. O.S. is installed
Operating 2. Device drivers are installed.

December 2020
Computer Systems
JARVEN T. SAGUIN
System and 3. O.S. and drivers 20 days
drivers for updates/patches are accessed and
peripheral/d installed
evices 4. On-going checks.
Install 1. Application software are
application installed.
software 2. Variation to application
software installation is
carried out.
3. Software updates are accessed
and installed.
Conduct 1.Devices/systems/or installation
Testing and is tested.
Documentati 2. Stress test is conducted.
on 3. 5S and 3Rs are followed
according to environmental
policies.
4. Documentation.
Total
Note: The trainee and the supervisor must have a copy of this form. The column for rating maybe used either by giving a numerical rating or simply
indicating competent or not yet competent. For purposes of analysis, you may require industry supervisors to give a numerical rating for the performance
of your trainees. Please take note however that in TESDA, we do not use numerical rating

December 2020
Computer Systems
JARVEN T. SAGUIN
TESDA Regional Training Center- Mariveles
ON THE JOB TRAINING EVALUATION

FORM SY: 2021
Dear Trainees:
The following questionnaire is designed to evaluate the effectiveness of the

On the Job Training (OJT). Each appropriate box corresponds to your
rating for each question asked. The result of this evaluation shall serve as
a basis for improving the design and management of the OJT to maximize
the benefits of the said program. Thank you for your cooperation.
Legend: 5 – Outstanding
4 – Very good / Very satisfactory
3 – Good/ Adequate
2 – Fair/ Satisfactory
1- Poor/ Unsatisfactory
NA – not applicable
Ite Questi Ratin

m on gs
No.
INSTITUTIONAL EVALUATION 1 2 3 4 5 NA
Conducted an orientation about the 

1
immersion program, the requirements and
preparations needed and its expectations?
Provided the necessary assistance such as 

2
referrals or recommendations in finding the
company for your immersion?
Showed coordination with the Industry partner 
3 assignment and its challenges?
In-school preparations adequate to undertake 

4 Industry partner assignment and its
challenges?

5 Monitored your progress in the
Industry/company?
Supervision been effective in achieving your 

6
immersion program objectives and providing
feedback when necessary?

December 2020
Computer Systems
Servicing NC II
Developed by: Revision No.: Page 55 of 70
COC1
JARVEN T. SAGUIN
Supervised Work Based
Learning
Conduct assessment of your immersion 
7
program upon
completion?
8 Provided with the result of the Industry and 

assessment of your immersion program?
TOTAL
AVERAGE RATING: Equivalent Rating:
Comments /
Suggestions:

December 2020
Computer Systems
Servicing NC II
COC1
JARVEN T. SAGUIN
Learning
Item Question Ratings
No.
INDUSTRY PARTNER/ COMPANY 1 2 3 4 5 NA
1 Was the Industry partner appropriate for 

your type of training required and/or
desired?
2 Has the Industry partner designed the
training to meet your objectives and 
expectations?
3 Has the Industry partner showed coordination

with CCS in the design and supervision of the 
immersion program?
4 Has the Industry partner and its staff welcomed

you and treated you with respect and 
understanding?
5 Has the Industry partner facilitated the

training, including the provision of the 
necessary resources such as facilities and
equipment needed to achieve your
6 Has the Industry partner assigned a supervisor
to oversee your work or training? 
7 Was the supervisor effective in supervising you

through regular meeting, consultations and 
advise?
8 Has the training provided you with the

necessary technical and administrative 
exposure of real world problems and practices?
9 Has the training program allowed you to 

develop self- confidence, self-motivation and
positive attitude towards work?
10 Has the experience improved your personal 

skills and human relations?

December 2020
Computer Systems
Servicing NC II
COC1
JARVEN T. SAGUIN
Learning
11 Are you satisfied with your training? 
TOTAL
AVERAGE RATING:

December 2020
Computer Systems
Servicing NC II
COC1
JARVEN T. SAGUIN
Learning
Comments / Suggestions:
Signature:_
Host Industry Partner:
PrintedName:
Supervisor:
Period of Training:_
OJT Instructor:

December 2020
Computer Systems
Servicing NC II
COC1
JARVEN T. SAGUIN
Learning
TRAINING SESSION EVALUATION REPORT
INSTRUCTIONS:
This post-training evaluation instrument is intended to measure how
satisfactorily your trainer has done his job during the whole duration of
your training. Please give your honest rating by checking on the
corresponding cell of your response. Yours answers will be treated with
utmost confidentiality.
TRAINER/INTRUCTORS
1 2 3 4 5
Name of trainer: Ian Mars P. Acut
1. Orient the trainees

2. Discusses clearly the unit of competencies and
outcomes to be attained at the start of every 
module
3. Exhibits mastery of the subject/course he/she is
teaching 
4. Motivates and elicits active participation from the
students or trainees 
5. Keep records of evidence/s of competency
attainment of each student/trainees 
6. Instill value of safety and orderliness in the 
classrooms and workshops
7. Instills the value of teamwork and positive work 
values
8. Instills good grooming and hygiene 
9. Instills value of time 
10. Quality of voice while teaching 
11. Clarity of language / dialect used in teaching 
12. Provides extra attentions to trainees and students 

with specific learning needs
13. Attends classes regularly and promptly 
14. Shows energy and enthusiasm while teaching 
15. Maximizes use of training supplies and materials 

December 2020
Computer Systems
Servicing NC II
COC1
JARVEN T. SAGUIN
Learning
16. Dresses appropriately

17. Shows empathy

18. Demonstrates self-control

This post training evaluation instrument is intended to measure how

satisfactory you trainer prepared and facilitated your training. Please give
your honest rating by checking on the corresponding cell of your response.
Your answers will be treated with utmost confidentiality.
Use the following rating scales:
5 – Outstanding
4 - Very Good/ Very Satisfactory
3 - Good/Adequate
2 - Fair/Satisfactory
1 - Poor/Unsatisfactory

December 2020
Computer Systems
Servicing NC II
COC1
JARVEN T. SAGUIN
Learning
(please rate)
PREPARATION 1 2 3 4 5
1. Workshop layout conforms with the components of
a CBT Workshop 
2. Number of CBLM is sufficient


3. Objectives of very training session is well explained

4. Expected activities/outputs are clarified

DESIGN AND DELIVERY 1 2 3 4 5
1. Course contents are sufficient to attain objectives

2. CBLM are logically organized and presented

3. Information Sheet are comprehensive in providing the
required knowledge 
4. Examples, illustrations and demonstration help you

learn 
5. Practice exercises like Task/Jobs Sheets are

sufficient to learn required skills 
6. Valuable knowledge are learned through the contents

of the course. 
7. Training Methodologies are effective


8. Assessment Methods and evaluation system are
suitable for the trainees and the competency 
9. Recording of achievements and competencies

acquired is prompt and comprehensive 
10. Feedback about performance of learners are given

immediately 
TRAINING FACILITIES AND RESOURCES 1 2 3 4 5

1. Training Resources are adequate

2. Training Venue is conductive and appropriate


December 2020
Computer Systems
Servicing NC II
COC1
JARVEN T. SAGUIN
Learning
3. Equipment, Supplies, and Materials are Sufficient

4. Equipment, Supplies , and Materials are suitable and
appropriate 
5. Promptness is providing Supplies and Materials


SUPPORT STAFF 1 2 3 4 5
1. Support Staff are accommodating

Comments / Suggestions:

December 2020
Computer Systems
Servicing NC II
COC1
JARVEN T. SAGUIN
Learning
RATER 1 (please rate)
1. Preparation layout conforms 
with the components of a CBT
workshop

3. Objective of every training
session is well explained 
4. Expected activities/outputs
are clarified 
RATER 2
1. Preparation layout conforms

workshop

are clarified 
RATER 3

workshop

are clarified 

December 2020
Computer Systems
Servicing NC II
COC1
JARVEN T. SAGUIN
Learning
RATER 4

workshop

are clarified 
RATER 5
1. Preparation layout conforms 
workshop

are clarified 

December 2020
Computer Systems
Servicing NC II
COC1
JARVEN T. SAGUIN
Learning
Average Ratings
PREPARATION Average
1. Workshop layout conforms with

the components of a CBT
4.8
workshop
4.6
3. Objectives of every training
session is well explained 5
4. Expected activities/outputs are

clarified 5
4.85
General Average
RANGE:
4.50 – 5.00 = Outstanding
3.50 - 4.49 = Very Good/Very Satisfactory
2.50 - 3.49 = Good/Satisfactory
1.50 – 2.49 = Fair/Adequate
0.00 – 1.49 = Poor/Unsatisfactory
General Interpretation:
The average rating for workshop layout is 4.8 which means
Outstanding and number of CBLM is 4.6 which is also Outstanding and also
Objectives of every training session is 5 which mean Outstanding, for
expected activities/outputs with an average score of 5 means Outstanding.
Finally, the general average is 4.85 thus the result shows it is Outstanding.
Recommendation:

December 2020
Computer Systems
Servicing NC II
COC1
JARVEN T. SAGUIN
Learning
Training Evaluation Report
Title of the Report
PRE-TEST AND POST-TEST ANALYSIS
Executive summary
The purpose of the Pre-test and Post-test is to determine the

trainee’s based knowledge, the readiness for a new learning and to
assess the effectiveness of the training process. This training
evaluation consists of objective aimed at assessing of the trainee’s
computer systems servicing skills, determining the trainee’s
knowledge and effectiveness of the competency-based learning
materials provided in the training.
The average mean and since the data gathered is less than 30,
T-test probability distribution fits for the data analysis. Trainee’s pre-
test and post-test results are compared and shown in a group. Since
the trainees have shown visible learning from the duration of the
training and the post-test score is increasing then it is recommended
that they will proceed to the next competency.
Rationale
The purpose of the pre-test is to determine the underpinning
knowledge and the readiness for new learning. On the other hand, the
post-test is to determine the effectiveness of the training program.
Objectives
The following are the underlying objectives of the training.
To determine if the CBT approach effectively enhance the skills of
the trainees in computer systems servicing.
To find out if the CBT approach effectively improves the
underpinning knowledge and work attitude of trainees to computer
systems servicing.
To assess the quality of the training program in terms of
attainment of the computer systems servicing competency
standards.
To investigate whether the training activity needs to be redesign or
discontinued.
To evaluate whether the CBT lay-out and resources effectively
improve the trainee’s competency in computer systems servicing
underpinning knowledge, skills and attitude.

December 2020
Computer Systems
Servicing NC II
COC1
JARVEN T. SAGUIN
Learning
Methodology
The training program evaluation was administered through

varied assessment materials. This is done to comprehensively obtain
information or feedback on the effects of training program, assess the
value of the training in the light of that information and improve the
training program as a whole. The following are the common evaluation
methods used throughout the training program.
Written Test (Pre-test, Post-test, Self-Check, et al…)

Demonstration with questioning
Observation with questioning
Self-Checklist/Evaluation
Performance Checklist
Rating Sheets
Document Review
Portfolio
Group Discussion
Results and discussion

December 2020
Computer Systems
Servicing NC II
COC1
JARVEN T. SAGUIN
Learning
PERFECT SCORE: 40
NO Name of Trainee PRE-TEST SCORE POST-TEST SCORE
1 Ambe, Raul Sorobin 32 33

2 Asuncion, Jessica 30 34
3 Asuncion, Jances 34 30
4 Atig, Jessa Melon 31 31
5 Aton, Flordeliz Cabrillas 32 30
6 Baghari, Camille Faith 32 33
Galimba
7 Basa, Rizalyn Aquino 29 36
8 Branola, Saralyn 28 32
9 Carulasan, Richlyn 29 31
10 Montecillo, Arjay 35 36
SCORE

December 2020
Computer Systems
Servicing NC II
COC1
JARVEN T. SAGUIN
Learning
11 Nable, Karen 31 33
12 Nacion, Angel Ortaliza 30 38
13 Pancho, Ferlyn 35 35
14 Romaguera, Raquel 31 32
15 Villamon, Fe Salva 30 36
i. Data interpretation
Comparing the results for the data interpretation for both the
Pre-test and Post-test, the table of
values shows that most of the trainee got a higher score in Post-
test compared to Pre-test. This means that the training is effective
because their scores improved.
ii. Data analysis
Data analysis shows that the total number of test conducted on 15 trainees
have a mean value of 31.27 for Pre-test score and
33.33 for Post-test score, Standard Deviation of 2.12 for Pre-test Score
and Standard Deviation of 2.44 for Post-test Score.

December 2020
Computer Systems
Servicing NC II
COC1
JARVEN T. SAGUIN
Learning
The table shows that the t Statistics is equal to -2.48 which
refers to the difference between the pre-test and the post-test score.
The P-Value is 0.020 which is smaller than 0.05, this means that the
Confidence Interval of 95% between (-3.779, -0.354) has a greater
chance of having this data to be true and valid, this means that the
test score has no significant difference.
iii. Conclusion
As shown in the above mentioned analysis of data, the
intervention made during the Competency Based Training in
Computer Systems Servicing NC II is effectively increased the
learnings and skills of the trainee.
Recommendation
Competency Based Training in Computer Systems Servicing
NC II is therefore recommended for use as a medium of instructions in
University of Southern Philippines Foundation Senior High School
students while using Competency Based Learning Materials.

December 2020
Computer Systems
Servicing NC II
COC1
JARVEN T. SAGUIN
Learning
Minutes of the Meeting Template
Minutes of the Meeting
Date: December 03, 2020
Time: 5:00 PM
Agenda: Competency-based Training Delivery revision
Present:
1. Joshua Dumlao Presiding Officer
2. Jeanilyn Deocampo
3. Jarven T.saguin
CBT Concerns Discussions Resolutions/Agreement
1. CBT Layout Competency base Activities was not
training lay-out and emphasized properly and
the venue itself has a it was under time, needs
positive feedback improvement.
since the lay-out is
conducive for
learning and training.
2. Monitoring of Regular checking of Task is achieved, no
Attendance attendance was additional action needed.
conducted every
meeting. No more
concern.
3. Utilization of work The area was fully The work area is
area utilized and good sufficient for all trainees.
enough for the
number of trainees.
4. Orientation The trainer oriented The presented training

the trainees schedule were agreed by
comprehensively and both parties.
deliberately. Training
schedule were also
presented, however it
was limited in the
context of having an
assessment for the
more experience
trainee(s).

December 2020
Computer Systems
Servicing NC II
COC1
JARVEN T. SAGUIN
Learning
a. CBT explained and every A pre-test is needed for
question ask by the the CBT.
trainee was answered
and clarified.
b. Roles The role of the trainer
and the trainee was
carefully explained.
c. TR Training Regulation The flow of lessons must

was highlighted take into considerations
during the orientation the quick look of
as one of the previous lessons.
important basis of
training.
d. CBLM Facilities were also

presented through The comprehensive tour
the use of power of the shop and the 9
e. Facilities point presentation. CBT areas must also be
Each facility and its
uses was also taken into consideration,
explained. Rules and in which it was
regulation on how to suggested that a
use the facilities were minimum of only three
emphasized. areas are needed to
mention.
The trainees were
also informed about
the evaluation
processes including
the schedule and pre
requisites.
Other clarification
and concerns were
f. Evaluation system also catered after the
orientation proper.

December 2020
Computer Systems
Servicing NC II
COC1
JARVEN T. SAGUIN
Learning
5. RPL Prior learning needs Suggestions about
to be assess mentioning the
thoroughly. competency before prior
learning were
highlighted.
6. Teaching methods Teaching method and Additional comments
and technique techniques used by and suggestions needed
the trainer during the to accommodate the
training is effective entire duration of the
and efficient. class. Giving of
certificate(s) of
achievement after
mastery of the lesson.
7. Monitoring of Monitoring of Needed to have these
learning activities learning activities monitoring tools like the:
were carried all progress chart and
a. Achievement throughout the achievement chart.
chart training. Achievement
chart and progress
b. Progress chart chart were updated
based on the output
of every trainee.
8. Feedback Feedback has a General feedback is
positive result. It required after completion
motivates the trainee of the lesson and after
for continuous an assessment is done.
improvement and to
produce desirable
output.
9. Slow learners The issue concerning Additional comments
slow learner was and suggestions were
carefully addressed added that caters to the
and solve. different types of
learners especially the
slow learners.

December 2020
Computer Systems
Servicing NC II
COC1
JARVEN T. SAGUIN
Learning
10. Other The trainees asked Concerns regarding the
concerns for tips and advices time – it was under time,
on how to prepare the activities are not
upcoming emphasized like having a
assessment. pre-test, et al…

December 2020
Computer Systems
Servicing NC II
COC1
JARVEN T. SAGUIN
Learning
Maintain
Training
Facilities

December 2020
Computer Systems
JARVEN T. SAGUIN
Maintain Training Facilities
WORK-SHOP LAYOUT
COMPUTER SYSTEM SERVICING NC II

December 2020
Computer Systems
JARVEN T. SAGUIN
Inventory of Training Resources
Resources for presenting instruction
As per As per
 Print Resources Remarks
TR Inventory
 Band paper 1 rim 1 rim Complete
 Ink cartridge 3 pieces 3 pieces Complete
 Ribbon 3 pieces 3 pieces Complete
As per As per
 Non Print Resources Remarks
TR Inventory
 Video Clips 4 videos 4 videos Complete
 Soft Copy of Modules 4 copies 4 copies Complete

December 2020
Computer Systems
JARVEN T. SAGUIN
OPERATIONAL PROCEDURE
Equipment Type DESKTOP COMPUTER

Equipment Code CSS01
Location COMPUTER LABORATORY 1
Operation Procedure: COMPUTER OPERATION
1. Check the computer set up and make sure if there’s no liquid spillage.
2. Check the computer stability.
3. Check the mouse and keyboard.
4. Check the power cord and other cable connections.
5. Remove unnecessary objects that will obstruct the usage of the
computer.
6. Plug in the AVR/UPS then turn it on.
7. Turn on the computer.
8. When inserting an external drives to the computer make sure to scan
it first with an antivirus to make sure that it is a virus free.
9. After using the computer, shutdown the computer properly.
10. Turn-off the AVR/UPS and plug it off to the AC outlet.
11. Cover the PC to protect from dust and other elements that can cause
damage to your PC.

December 2020
Computer Systems
JARVEN T. SAGUIN
December 2020
Computer Systems
JARVEN T. SAGUIN
WORKSHOP HOUSEKEEPING SCHEDULE
QualificationCSS NC II Station/Bldg IT
Building
Area/Sectio Practical Work Area

n
In-Charge Jarven T. Saguin
Schedule for the
Day15thEvery
otherEvery
Daily
Monthly
Weekly
Remarks
Respons
ACTIVITIES i ble
Person
1. Clean and check assigned Trainer

computer equipment/ accessories
from dust and liquid; dry and Trainee
properly laid-out/ secured/stable
2. Secure and update license of Janitor
commercially available software and
open source software and anti-virus
from computer viruses/worms
/malwares, unauthorized software
applications and ransomware.
3. Clean and arrange working tables
according to floor plan/lay-out;
check stability
4. Clean and check floor, walls,

windows, ceilings
• graffiti/dust/rust
• cobwebs and
outdated/unnecessary
objects/items
• obstructions
• any used materials/scraps (slugs,
stubs) spilled liquid
• open cracks (floor)
5. Clean and check work shop
ventilation and illumination by
dusting lamps/bulbs, replacing non-
functional lamps and keeping
exhaust clean

December 2020
Computer Systems
JARVEN T. SAGUIN
COC1

6. Clean and check computer set -
monitor, CPU, keyboards, mouse –
free, unnecessary markings, dust;
cables and plugs are in order; well-
arranged; all items functional
7. Clean, inspect air conditioning
equipment:
• keep screen and filter free from
dust/rust
• Check selector knobs if in normal
positions and are functional
• Check if drainage is OK
8. Clean, check and maintain Tool
Room
• Free of dust, not damp
• Tools in appropriate
positions/locations
• With visible labels/signage
• Logbook and forms are complete, in
order and updated
• Lights, ventilation – OK
9. Clean and check Rest Room
• Urinals, bowls, wash basins, walls
and partitions are free from stains,
dirt, oils, graffiti and unnecessary
objects;
• Ceilings free from cobwebs and
dangling items
• Floor is kept dry; no broken tiles or
protruding objects
• Equipped with dipper and pails;
properly located after use
• Water systems is functional: no
dripping/damaged faucets or pipes
• Drainage system is working, no
water-clogged areas
• No offensive odor

December 2020
Computer Systems
JARVEN T. SAGUIN
• Lights /Ventilation – OK
10. Clean and check wash area:

• Walls/Floors- –free from oils, molds,
broken tiles, gums, stains or graffiti
• Drainage system is functional
• Water system functional; no
dripping faucets or leaking pipes
• Free from unnecessary objects
(mops, rags)
11. Clean and maintain work shop

surroundings by sweeping/
removing fallen leaves, branches,
debris and other refuse, impounded
water, clearing pathways of
obstructions
12. Disposal of waste materials
(Follow waste segregation system)
LABORATORY EQUIPMENT MAINTENANCE SCHEDULE

EQUIPMENT TYPE Desktop Computer CPU Casing
EQUIPMENT CODE DCCC 2019-009

LOCATION PRACTICAL WORK AREA
Schedule for the Month of March
ACTIVITIES MANPOW Daily Every Weekl Ever
y Month Remarks
ER Other y
Day 15th ly
Day
1. Check mother Computer Activity
board/daughter Technicia is done
boards, memory, n  before
processor, power Trainer using
supply, electrical the
connections, cables compute
and outlets r
 Clean and kept
dry
 Parts are
well-
secured/attache
d
 Properly labeled
2. Check I/O ports Trainees Activity
and its peripherals is done
Trainer
like USB, HDMI, VGA,  before
LPT, SATA if properly using
powered and the
grounded: compute
3. Check
Cleancables
and kept r
if Trainees Activity
properly connected to  is done
Trainer
I/O ports for desktop before
computers like VGA, using
LPT, HDMI, USB, the
SATA. compute
r
4. Check Hard Disk Trainees Activity
and Back Ups for  is done
Trainer
RAID if properly before
connected to using
SATA/IDE ports. the
5. Check/Clean Trainees  Activity
wire feeder (rollers, is done
Trainer
wire speed/spool before
adjustment); remove using
spilt, dust; keep dry. the
comput
6. Run the Trainees  Check
equipment for 5 Trainer warrant
minutes and observe y and
for unusual noise or after
abnormal operation; service
if repair is necessary, assistan
send to technician. ce from
dealer
WORKSHOP INSPECTION CHECKLIST
Qualification Computer System Servicing NC II
Area/Section COMPUTER ABORTORY In-Charge:

YES NO INSPECTION ITEMS
1. Are the computer equipment and accessories checked and cleaned
from the dust?
2. Are the Power cords and other cable connections properly laid out? No
cuts or splices in flexible wires?
3. Are the computer monitors wipe and clean?
4. Are the floor, walls, ceilings, windows and doors clean, neat without
obstructions or unnecessary odor? No liquid spillage on the work
area?
5. Is the workshop well-ventilated and has enough illumination?
6. Are the computers free from dust?
7. Are all the tables are clean and arrange accordingly to floor plan?
8. Are the tools clean and arrange properly?
9. Is the laboratory has a fire extinguisher in case of fire?
10. Are the wastes disposed properly?
Remarks:
Inspected by: Date:
EQUIPMENT MAINTENANCE INSPECTION CHECKLIST
Equipment Type : DESKTOP COMPUTER

Property Code/Number : CSS01
Location : COMPUTER LABORATORY
YES NO INSPECTION ITEMS
1. ARE ATHE COMPUTER SETS CLEAN AND PLACED

PROPERLY? NO CRACKS OR ANY DAMAGED?
2. ARE THE TABLES AND CHAIRS ARRANGE PROPERLY
ACCORDING TO THE FLOOR PLAN?
3. ARE THE PRINTERS CLEAN AND FREE FROM THE
DUST?
4. ARE THE COMPUTER TOOLS PLACE IN SAFE AREA AND
ARRANGE PROPERLY?
5. ARE THE CABLES AND OTHER CONNECTIONS LAID OUT
PROPERLY?
Remarks:
Inspected by: Date:
TAG OUT INDEX CARD
Log Date Type Description (System

Serial Issued (Danger/ Caution) components, Test
Reference etc)
2019- Sept 15, Do not open/mutilate Hard Disk
001 2019
2019- Sept 15, Connect only to proper Power Supply

002 2019 voltage/power/current
rating
Sept 15, Do not short Mother Board
003 2019 circuit/mutilate

BREAK DOWN / REPAIR REPORT
2019- Sept 15, Do not short Daughter Board
004 2019 circuit/mutilat
Property ID eDesktop Computer System 090
Number
2019- Sept 15, Do not open/mutilate Central Processing Unit

005 2019
Property Name Desktop Computer System
Location
Practical Working Area
WASTE SEGREGATION LIST

Findings: Recommendation:
Hard Disk Bad Sector/Intermittent

Qualification Replace
Computer Systems Hard Disk
Servicing NC II
Problems
Area/Section PRACTICAL WORK AREA
Inspected by: Jarven T. Saguin
Reported to:Management
In-Charge
Jarven T. Saguin WASTE SEGREGATION
METHOD
Date: January 20, 2021 Date: January 20, 2021
GENERAL / ACCUMULATED WASTES Recycle Compost Dispose

Subsequent Action Taken: Recommendation:
WORK REQUEST
Damaged
Unit LCD Monitor
Description: LCDReplaced
Monitor hard disk 
Inspection and testing to verify the
functionality
No. LCD-M001 of the desktop
computer
Observation/ s: Date Reported:
By: Reported to:
Loud humming noise, lines across December 10, 2020
Damaged Audio
the screen andSystem
multiple images. 
Property Custodian Management
Reported by:
Date: January 20, 2021 Date: January
Dominick 20, 2021
Dizon
Activity: Date Completed:

Sent to repair and maintenance December 15, 2020
Electronic Waste Signature:
Spare Parts Used:


New LCD Monitor
SALVAGE REPORT
Area/Section Practical Work Area
In – Charge Jarven T. saguin
Facility Type Part Identified Recommendation
Desktop Computer Mother Board/Daughter Clean with
System Board/CPU/Power Supply Compressed Air/Lint
Free Cloth as it is filled
with accumulated dust
and dirt.
PURCHASE REQUEST
Desktop Computer Mouse Replace battery of the

wireless mouse
System
QUANTITY ITEM UNIT PRICE AMOUNT

30 pcs. Motherboard P 19,500.00 P 585,000.00
compatible with
Color Printer i9 Ink Cartridge Store as back-up ink
30 pcs. LCD Monitor P 3,850.00 cartridge for other
P 115,500.00
color printer model
30 pcs. Video Card P 14,351 P 430,530.00
Total Php
1,131,030.00
TESDA Regional Training Center- Mariveles

Purpose: The desktop computers need to be upgraded in the computer laboratory in
order to perform graphics intensive performance like
in architectural drawing, 3d modelling, parallel programming and other processor
intensive performance.
Department: Senior High School

Date: January 21, 2021
Requested by:
Jarven T. Saguin
Received by:
NORMAN TOLENTINO BUAN

Approved by:
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COMPUTER SYSTEMS SERVICING NC II

Sector : ELECTRONICS SECTOR

Qualification Title : COMPUTER SYSTEM SERVICING NC II

Unit of Competency : INSTALL AND CONFIGURE COMPUTER NETWORKS

Module Title : INSTALLING AND CONFIGURING COMPUTER NETWORKS

LO 1: Assemble Computer Hardware

LO 3: Install Operating System and Drivers for peripherals/devices

LO 4: Install Application Software

LO 5: Conduct Testing and Documentation

Date Developed: Document No.:

LO 1: Assemble computer hardware

1.1Occupational Health  Self-paced  Read  Answer Self  Compar  Manuals/

1.4 Testing Tools and • Online Presentation 2 Read  Answer  Compa  •

Date Developed: Document No.:

Learning Content Methods Presentation Practice Feedback Resources Time

Date Developed: Document No.:

• Self-Check and Answer

LO 3: INSTALL OPERATING SYSTEM AND DRIVERS FOR PERIPHERALS/ DEVICES

Learning Content Methods Presentation Practice Feedback Resources Time

 Types of • Self-paced Read Information Answer self-check Compare answers • Laptop/Computers

Date Developed: Document No.:

Date Developed: Document No.:

LO 4: INSTALL APPLICATION SOFTWARE

LO 5: CONDUCT TESTING AND DOCUMENTATION

Date Developed: Document No.:

 Online Written Test

 Offline Oral Questioning

 Online Oral Questioning

Date Developed: Document No.:

Competency Computer Systems Servicing NC II

Questioning Observation &

oral Questioning Demonstration with

The evidence must show that the trainee…

NOTE: *Critical aspects of competency

Date Developed: Document No.:

TEST ITEM DISTRIBUTION

Total 14(35%) 13(32.5%) 13(32.5%) 40 100%

Date Developed: Document No.:

10 pieces Screwdriver (Flathead/Phillips-head)

Date Developed: Document No.:

Date Developed: Document No.:

Date Developed: Document No.:

6. Something that can cause harm if not controlled.

7. The harm that results from an uncontrolled hazard.

8. A combination of the probability that a particular outcome will occur &

the severity of the harm involved.

9. Distils the hazard information into an easy to use graphical format.

10. Determines if risk has been lowered to an acceptable level

TEST II. Multiple Choice

Date Developed: Document No.:

Date Developed: Document No.:

Date Developed: Document No.:

TEST III. True or False

1. The computer case encloses and holds most of the

2. The power supply unit (PSU) converts alternating current

4. The CPU is not directly attached to or to part of the

5. The RAM is not directly attached to or to part of the

7. Bus is a common group of wires that interconnect

9. The video card aka the graphic cards processes computer

Date Developed: Document No.: