18PBA330 Performance Management

Course Code: 18PBA330 Course Name: Performance Management
Faculty: D. Allen Rose Shamini Sessions: 20 Credits:2
1. COURSE OBJECTIVE
This course is to acquaint the learners with the understanding of Performance
Management system in organisations.
2. COURSE DESCRIPTION
The course illustrates the role of performance management in attaining the strategic
objectives of the organization in different business environments. It focuses on the skills,
competencies and approaches to performance measurement. It also demonstrates the learners
on how to implement a complete performance management system by using different tools
and techniques with the predetermined standards.
3. ASSURANCE OF LEARNING
At the end of the course, a student will:
 Understand the fundamentals of performance management.
 Learn the performance management process and system.
 Identify the skills and competencies in developing performance management
standards.
 Analyse the different approaches to performance management systems.
 Design an effective performance management system.
4. SESSION PLAN
Theme AoL Teaching and Resources Assessment

Learning Strategy
Understanding Students shall learn the Lecture Case study on Q and A session
the basics of concepts, terms and Weave Tech high during class
Performance models in performance Case Discussion performance
management management. change Article on Case assessment
Article analysis Performance Snap test on
(3 sessions) appraisal is dead. concepts
JIM |Course Plan | 2020-2021 | 1 | P a g e

Learning 1. To understand the PM Lecture Article: How to Assignment:
performance process and KIP think about Preparing key
Management indicators. Case Discussion performance performance
process and measures now by indicators (KPI’s)
2. Students will gain an Article Review
system Loren Gary for specific category
insight into the PM of job.
system, PM audit and Case study on
legal issues of PM. Performance Report on Case
Appraisal at discussion in groups
Telespazio
Dashboard creation
Developing 1. Students will be able Presentations Case: Reinventing Case assessment

Performance to identify the skills and performance Assignment on
Management competencies for Case discussion management at performance
Standards developing performance Deloitte HBR appraisal forms
standards. Article Review article
(4 sessions) Article:
Performance
appraisal methods
of different
companies
Performance 1. To examine the Presentations Case study on Assignment on
measurements different methods and Pitfalls of the developing HR
(5 sessions) models of performance Article Review employee score cards.
measurements. performance
Case discussion Case assessment
management
2. Students will be able to process Snap test
design HR score cards.
Article on
Measuring the
contribution of
human Capital by
David P. Norton
Conceptual 1.To discuss the Lecture Case study on Assignment-

framework of structure, strategy, MacAfee building Innovative
Internal practices of IPM Supply: Improving performance
Performance Case discussions performance across management by
management 2. To examine the effect retail international
of culture on IPM companies
(2 sessions)
5. ASSESSMENT
a. Formative Assessment (100 marks)
1. MCQ- 1 @ 10marks- 10marks
2. Group case assessments- 4@10= 40 marks
3. Assignments3@10marks = 30marks
4. Written test -2@10 marks= 20 marks

6. COURSE OUTCOME
Students will understand the functions of performance management system in an
organisation and they will gain hands on experience in designing different measurements
tools.
7. COURSE MATERIALS
a. Mandatory Books:
Bhattacharya, D. (2011). Performance Management Systems and Strategies.
New Delhi, India: Pearson Publications.
b. Additional Resources:
Singh, B.D. (2007). Compensation and Reward Management. New Delhi:
Excel Books
Goel, D. (2009). Performance Appraisal and Compensation Management: A

Modern Approach. New Delhi: PHI learning Pvt. Ltd.
Michael Armstrong. (2006). Performance Management: Key Strategies and

Practical Guidelines. (3rd ed.). Philadelphia, PA. Kogan Page Ltd.
KPI.(n.d.). Retrieved from http://www.pnmsoft.com/resources/bpm-

tutorial/key- performance-indicators/
Training Resources. (n.d.). Retrieved from KSL Training:

https://www.ksl- training.co.uk/free-resources/performance-
management/performance-appraisal-methods/
8. EXTERNAL FACULTY
a. Academic Expert : Dr. Thiyarajan, NITTrichy
b. Industry Expert : Mr. Damni Johnny , Consultant Chennai
c. Alumni : Ms.Oshin, Kone elevators

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Course Code: 18PBA330 Course Name: Performance Management

Faculty: D. Allen Rose Shamini Sessions: 20 Credits:2

Theme AoL Teaching and Resources Assessment

JIM |Course Plan | 2020-2021 | 1 | P a g e

Developing 1. Students will be able Presentations Case: Reinventing Case assessment

Conceptual 1.To discuss the Lecture Case study on Assignment-

JIM |Course Plan | 2020-2021 | 2 | P a g e

Goel, D. (2009). Performance Appraisal and Compensation Management: A

Michael Armstrong. (2006). Performance Management: Key Strategies and

KPI.(n.d.). Retrieved from http://www.pnmsoft.com/resources/bpm-

Training Resources. (n.d.). Retrieved from KSL Training:

JIM |Course Plan | 2020-2021 | 3 | P a g e

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