Assessment-3

BSBMGT517 Manage Operational Plan

Student Must Fill this Section
Student Name:
Student ID: Term: Year:

Privacy Release “I give my permission for my assessment material to be used in the

Clause: auditing, assessment validation & moderation Process”.
“I declare that:
Authenticity  The material I have submitted is my own work;
Declaration:  I have given references for all sources of information that are not my
own, including the words, ideas and images of others”.
Student Signature: Date:

Assessment Outcome

Assessor Name:

Not Yet Assessor

Attempt Satisfactory Date
Satisfactory Signature

Initial attempt  

2nd attempt/Re-
assessment  

Information for Student:

 All work is to be entirely of the student.

General Information for this assessment:

 Read the instructions for each question very carefully.

 Be sure to PRINT your FIRST name & LAST name in every place that is provided.
 Short questions must be answered in the spaces provided.
 For those activities requesting extra evidence such as: research reports, essay reports, etc. The student must
attach its own work formatted in double space, Arial 12 pts.
 All activities must be addressed correctly in order to obtain a competence for the unit of competency.
 If the student doesn’t understand the assessment, they can request help from the assessor to interpret the
assessment.
 Re-submission of assessment after the term will incur additional fees.
Re-assessment of Result& Academic Appeal procedures:

If a student is not happy with his/ her results, that student may appeal against their grade via a written letter, clearly stating
the grounds of appeal to the Chief Executive Officer. This should be submitted after completion of the subject and within
fourteen days of commencement of the new term.

Re-assessment Process:
 An appeal in writing is made to the Academic Manager providing reasons for re-assessment /appeal.
 Academic Manager will delegate another member to review the assessment.
 The student will be advised of the review result done by another assessor.
 If the student is still not satisfied and further challenges the decision, then a review panel is formed comprising the
lecturer/trainer in charge and the Academic Manager or if need be an external assessor.
 The Institute will advise the student within 14 days from the submission date of the appeal. The decision of the
panel will be deemed to be final.
 If the student is still not satisfied with the result, he / she has the right to seek independent advice or follow
external mediation option with nominated mediation agency.
 Any student who fails a compulsory subject or appeals unsuccessfully will be required to re-enrol in that subject.

The cost of reassessment will be borne by the Institute. The external assessor will base his/her judgement based on
principles of assessment. These principles require assessment to be reliable, fair, practical and valid.

Academic Appeals:
 If you are dissatisfied with the outcome of the re-evaluation process, you have a right to appeal through academic
appeals handling protocol.
 To appeal a decision, the person is required to complete the WSC- Request for Appeal of a Decision form with all
other supporting documents, if any. This form is available via our website. The completed Request for Appeal
form is to be submitted to the Student Support Officer either in hard copy or electronically via the following contact
details:
Student Support Officer, Western Sydney College (WSC), 55 High St, Parramatta NSW 2150, Email:
Complaints@wsc.nsw.edu.au
 The notice of appeal should be in writing addressed to the Chief Executive Officer and submitted within seven
days of notification of the outcome of the re-evaluation process.
 If the appeal is not lodged in the specified time, the result will stand and you must re-enrol in the unit.
 In emergency circumstances, such as in cases of serious illness or injury, you must forward a medical certificate in
support of a deferred appeal. The notice of appeal must be made within three working days of the concluding date
shown on the medical certificate.
 The decision of Chief Executive Officer will be final.
 Student would then have the right to pursue the claim through an independent external body as detailed in the
students’ complaint / grievance policy.

Assessment Task Requirements

You are required to complete and pass every task in the assessment in order to be deemed
competent.

Assessment Schedule

Task Due Date Learner Sign Trainer Sign Off Comments

Assessment Week 3
Task 3
Comments/ feedback to student

Task 3: Plan and Manage Resource Acquisition

Submission Detailed of Assessment

The assessment task is due on the date specified by your assessor. Any variations to this
arrangement must be approved in writing by your assessor.

Save your completed work with the following naming procedure:

Name_studentID_UnitCode_TaskNumber (e.g. JohnSmith_123456_BSBSUS501_T1)

Submit your assessment to WSC Moodle.

Purpose of the Assessment

This task provides you with the opportunity to demonstrate that you have the skills and
knowledge to plan and manage resource acquisition.

Assessment Description

This assessment task requires you to implement the operational plan by organising human
resources and equipment requirements in accordance with organisational policy and
procedures.
Instructions

1. Implement strategies for recruiting staff

Review the King Edward VII College Recruitment and Selection Policy and Procedures and
implement the actions to ensure the required staff are recruited (Appendix 1 of this Assessment
Task).
This will include liaising with the human resources department as set out in the Recruitment and
Selection Policy and Procedures to ensure that the required staff are recruited.
You must submit:
 A list of the positions required for the expansion as per the scenario information
 An outline of the position descriptions for all required positions

 A report detailing the recruitment, selection, induction and ongoing training requirements
relevant to all positions
2. Implement strategies for purchasing equipment.
Review the King Edward VII College Purchasing Policy and Procedures (Appendix 2 of this
Assessment Task), which has just been developed due to the expansion of the College

Also review the Equipment List (Appendix 3 of this Assessment Task). This shows what
equipment needs to be purchased for each campus.

3. Draft a memo to the Administration Team ensuring that the administration team procures the
equipment required for the new campuses.

The memo should, as a minimum, outline:

 The purpose of the purchasing policy and the need to ensure that all purchases are
made accordingly. You should summarise the key messages of the policy as per the
purchasing principles.

 The required information for purchase of equipment for new campuses as follows:

o Description of equipment requirement and number and type to be made as per

existing campus, which will include reference to the attachment.

o Required timelines for the purchase of the equipment.

o Requirement to receive and approve quotes as per purchasing policy – you should
ensure you clearly refer to the procedure required as relevant to the budget for the
equipment.
What your assessor will be looking for as evidence:

Evidence checklist:

Evidence MUST be submitted Tick off Items When

Submitted

 List of required positions 

 Outline of position descriptions for all the positions 

 Report detailing recruitment, selection, induction and ongoing

training requirements
 Resource acquisition memo containing all requirements 

Your assessor will be looking for:

 Reading skills to identify and interpret information from organisational documentation

 Writing skills to address context, purpose and audience when creating documents and
communications
 Numeracy skills to recognise and interpret numerical information related to timeframes
and budgets
 Get the work done skills to take responsibility for developing and implementing systems
and processes to achieve organisational objectives
Appendix 1 Recruitment and Selection Policy and Procedures

Purpose

The Staff Recruitment Policy has been established to ensure that King Edward VII College
Australia attracts the best possible staff and contractors or all vacant positions. This policy
relates to employment of all staff and contractors.
Policy Statement
King Edward VII College is committed to providing high quality programs and services to our
community. To support the achievement of this objective we recognise the importance of
employing the most suitable applicant for all vacant positions.
King Edward VII College will ensure that it has the best opportunity to attract the best available
staff by broadly advertising all vacant positions.
King Edward VII College will take all appropriate precautions to ensure that applicants may be
safely entrusted with the duties of their position.
King Edward VII College will internally advertise all vacant positions to current staff to
encourage career advancement and increase participation.
King Edward VII College is an equal opportunity employer, and is committed to providing a work
environment that is free from harassment and discrimination.
All recruitment and selection procedures and decisions will reflect King Edward VII College’s
commitment to providing equal opportunity by assessing all potential candidates according to
their skills, knowledge, qualifications and capabilities.
King Edward VII College never discriminates on the basis of age, gender, marital status, race,
religion, physical impairment or political opinions.
Responsibilities
It is the responsibility of the CEO to implement this policy and to monitor its performance.
It is the responsibility of Managers and Supervisors to ensure that:

 They are familiar with the recruitment policies and procedures, and that they follow them
accordingly;
 Staffing levels for their department are determined and authorised;
 All roles have current position descriptions that specify role requirements and selection
criteria.
It is the responsibility of the Human Resources Team to ensure that:

 All Managers are aware of their responsibilities in the recruitment and selection process;
 Managers are given continuous support and guidance in regards to recruitment and
selection issues.

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Procedures
Pre-Recruitment Activities
Prior to commencing the recruitment process, the Recruiting Manager is required to indicate
approval from the CEO for the positions.
When describing recruitment requirements, Managers should also indicate specific
requirements regarding the position, including:
 Required timelines: when does the position holder need to be in place?
 Location: where will be the position holder be based?
Managers will also need to indicate where there is a requirement to withhold the College’s name
in the recruitment advertisement so as keep the organisation’s recruitment plans secret.
Direct Internal Appointments and Promotions
In situations where a Manager wishes to promote an employee who meets the specific selection
criteria for the vacant position into the internal vacancy, the appointment must be authorised by
the CEO and the approval is to be forwarded to the Human Resources Team.
King Edward VII College Australia will ensure that all of employees who possess the relevant
skills and who have expressed interest in the position have been appropriately considered.
Internal Advertising
Where appropriate, King Edward VII College Australia will advertise all vacancies internally.
Exceptions to this rule may occur when:
 The position is of such a specialised nature, and appropriate skills are not available
within the organisation
 There is a need to make a direct appointment or promotion into the vacant position
On receiving approval for the vacant position, Human Resources will advertise the available
position internally. Internal advertisements should include the following:
 Position title
 Outline of the position
 Skills required for the role
 Closing date for applications
All internal applicants should forward a current copy of their resume, together with covering
letter, to the applicable manager for acknowledgement, consideration and processing.
Internal applicants who possess the required skills, qualifications and work-related experience,
as specified in the internal advertisement, should be interviewed for the position by the relevant
Manager or Supervisor.

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External Advertising
Where a position cannot be filled internally, or where it is appropriate to conduct concurrent
internal and external recruitment campaigns, the available position should be advertised
externally.
All such positions will be advertised through relevant networks, on relevant websites, or through
recruitment consultants.
The Human Resources Team will prepare an appropriate recruitment advertisement for the
position and submit it for review and approval by the appropriate Manager, as well as the CEO.
The Human Resources Department will administer the placement of the advertisement and
monitor and compile applications received.
Screening Applicants
Once all applications have been received, the HR team will forward them to managers for
shortlisting.
Resumes must be screened against the position description so that assessments can be made
of their suitability for the specific role. Applicants who are assessed as suitable will then be
selected for interview and informed in writing of the date and time for the interview.
Candidates who are not successful will be informed in writing.
Conducting Interviews
The interview process is conducted by a selection panel, which will include the CEO or their
nominee and the relevant manager or supervisor for the position.
The Human Resources Manager or Human Resources Officer may also be involved in the
selection panel if required.
A list of questions based on the position requirements must be drawn up prior to interviews. The
HR team can assist with this.
All candidates are interviewed and the selection panel identifies the most suitable candidate
based on their responses to the questions.
Reference Checking
Managers are to ensure that, where possible, a minimum of two reference checks are
conducted prior to an offer of employment being extended to a candidate.
Details of the reference checks should be attached to the candidate’s application for future
reference.
The Federal Privacy Legislation applies to such records held by an organisation.

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New Starter Paperwork
If an internal candidate is selected, the Manager is required to notify the successful candidate
and their Manager. If an external candidate has been selected, the Manager is to make a verbal
offer to the candidate.
To authorise the commencement or transfer of an internal employee, the Recruiting Manager
must notify the Human Resources Team and provide confirmation of the CEO’s approval. The
Recruiting Manager should ensure that all recruiting documents are completed and returned to
the Human Resources Team for filing.
The Human Resources Department will prepare a written letter of offer for the successful
candidate. A standard letter of offer will be used for all offers of employment, and will confirm
the start date, salary, position and the terms and conditions of employment pertaining to the
employee.
Once the Human Resources Team has received the candidate’s signed letter of offer, the HR
Team will notify all unsuccessful candidates. If an external recruitment agency has been used,
the HR team will notify the agency, who will notify the unsuccessful candidates.
The Recruiting Manager is responsible for liaising with the Human Resources Department to
ensure that the necessary documentation, equipment and access privileges are prepared for
the new employee.
The Human Resources Team will forward an induction kit to the new employee for their
completion.
Records and Correspondence
All contact regarding the position is to be directed through reception, with all applications
marked “Confidential” and posted to the HR Team.
Basic records of the recruitment process are to be maintained. Records should include
information about position descriptions sent, applications received (including applicants’ names,
addresses and contact numbers), a list of applicants short-listed and interviewed, and a record
that applicants have been notified of outcomes.
Letters or emails of acknowledgment should be posted to all applicants prior to the short-listing
of final suitable applicants.
At the conclusion of the recruitment process, all applications will be filed for five years in the
Staff Recruitment File in the CEO’s officer.

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Appendix 2 Purchasing Policy and Procedures

Policy Purpose
The purpose of this policy is to provide clear guidelines for the procurement of goods and
services, valued at under $150,000. This policy will assist King Edward VII College in ensuring
the best value for money, good management practices, legislative compliance, transparency,
probity and environmental performance.
Policy Objectives
This policy applies to all employees of King Edward VII College and to any external entity
overseeing, or having any involvement in, the procurement of goods and services for the
College.
Staff authority to requisition, order and approve purchases is governed by Staff Delegations of
Authority made by the CEO. This includes the specific upper limits on purchasing approvals
permitted by individual staff positions. No staff must act outside their delegation of authority.
Purchasing Principles and Procedures
The first consideration in procurement is determining whether or not it is necessary to purchase,
or if it is possible to use or share existing resources within the College.
Consider:
 Have both recycling and surplus stores (if appropriate) been checked to ensure that no
comparable product is available internally?
 Is it possible to share existing resources with other departments?
 Is the quantity requested appropriate and sure to be used?
 Will the product be used to the end of its useful life? If not, can it be easily reallocated to
another department and how will this cost be borne?
If the answer is yes to the all of the above, then proceed.

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Basic Purchasing Principles
Purchasing must be governed by the following principles;
 The purchasing system should be designed to provide the best value for money;
 The procedures used must be, and must be believed to be, able to withstand public
scrutiny;
 Purchasing procedures should ensure open competition and no individual supplier
should be given advantage over others; and
 Purchasing procedures should comply with all of the College’s policies, including
sustainability.
 When quotations have been requested of suppliers, all unsuccessful bidders will be
notified in writing.
Value for Money
The best way of obtaining value for money is to ensure that there is a strong element of
competition in the allocation of orders or awards of contracts. This is ensured by obtaining
competitive quotations wherever practicable.
The degree of detail with which procurement is performed depends on the value, complexity
and sensitivity of the goods and services being purchased. It is not good practice to use
excessive time and paperwork on simple purchases of low value. ‘Best value for money’ does
not imply that the lowest quotation must be selected uncritically. Other criteria such as the
degree of compliance with specified quality standards, known performance and capacity of
suppliers as well as maintenance, impact on the environment and whole of life costing must be
taken into account.
Conflict of interest
Staff engaging in procurement, for even small purchases, must be mindful of any conflict of
interest. Information provided to the College should be treated as commercial, in confidence,
restricted to persons concerned with the specific purchase or contract. Care should be taken
that it is not inadvertently displayed or otherwise communicated to competitors in the course of
supplier evaluation.
Environmental sustainability
The College requires that procurement decisions incorporate environmentally sound policies.
Staff must carefully consider environmental issues when planning both service levels and the
required standards of goods. Expected and desired environmental performance and outcomes
is to be documented, where practical, in the specifications and evaluation of contracts.

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Procedures in procurement by financial category
These categories apply to the cost of individual products or services, not the total cost of a
group purchase.
Goods and Services up to $5,000
Minimum of 2 verbal or internet-based quotations are to be sought except:
 Where goods or services are needed immediately in an emergency situation
 Where rates are considered reasonable and consistent with normal market rates and
these are tested from time to time.
The Administration officer will complete a Quotation Record Form which includes:
 A description of the goods or services required
 A list of organisations submitting quotations, costs, details and delivery details
 In any instance where the quotation accepted is other than the lowest received, the
reason or reasons for accepting that quotation.
The Quotation Record Form must be provided to, and signed by, an approving officer, usually
the relevant Manager, with delegated authority to approve purchases at this value.
Although it is not obligatory to obtain written quotations when purchasing under the $5,000
threshold, circumstances will arise when it may be advantageous to call written quotations to
put the procurement on a more formal footing and/or eliminate any ambiguity about process.
Goods and Services over $5,000 and up to $10,000
The following procedures are to be applied when calling for quotations:
 Minimum of three written quotations obtained and filed. Where 3 written quotes cannot
be obtained the reasons are to be documented.
 Quotation Record Form with written quotations attached to be completed by Admin and
provided to Manger for approval and then filed.
 Reasons for passing over any lower price bids must be documented.
The Quotation Record Form must be signed by an approving officer, usually relevant Manager,
with delegated authority to approve purchases at this value.
Goods and services over $10,000 and up to $50,000
The following procedures are to be applied when calling for quotations:
 Minimum of three written quotations obtained and filed. Where 3 written quotes cannot
be obtained, the reasons are to be documented.
 Specifications must be supplied to persons providing quotations.
 Declaration of Interest Form must be completed and signed by staff involved in the
procurement process. Staff with an interest in this procurement are to be excluded from
the process.
 Quotation Record Form with written quotations and associated documentation including
specification, process requirements, Declaration of Interest Forms and reasons for
passing over any lower price bids to be completed and filed.

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The Quotation Record Form must be signed by an approving officer with delegated authority to
approve purchases at this value, usually the relevant Director.

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Goods and Services over $50,000 and up to $150,000
The following procedures are to be applied to formal quotation process:
 A Purchasing Officer should be identified. This will usually be one of the Senior
Managers. A signed Declaration of Interest Form must be completed prior to
commencement of the formal quotation process. Staff with an interest in this
procurement are to be excluded from the process.
 Detailed specifications must be prepared and provided to suppliers. In addition to the
specific goods or services requirements, specifications may call for response to
organisational capacity and risk management, environmental performance,
maintenance, whole of life costing and requests for ‘referees’.
 Official “Requests for Written Quotation” may be issued, either selectively to a list of
suppliers and/or opened to a broad range of suppliers by advertisement in the local
press.
 At least 3 written quotations must be received unless this is not possible. If so, the
reasons must be documented.
 Quotations must be delivered or forwarded to the specified Purchasing Officer and by a
specified date. A schedule of quotations received will be prepared.
 The quotations are to be evaluated by the Purchasing Officer. Evaluation must be made
against the elements included in the specification and fully documented including
reasons for passing over any lower price bids.
 The evaluating officer or committee will complete a Quotation Record Form and attach
associated documentation, including the Schedule of Quotations, signed Declaration of
Interest Forms, detailed deliberations and final recommendation.
The approving officer (usually the CEO) may either accept or reject the recommendation. If the
recommendation is approved, a written offer can be made to the successful supplier. If the
recommendation is rejected and an alternative supplier approved, then full justification for the
decision of the approving officer must be documented or the process of procurement can
recommence. The Quotation Record Form must be signed by an approving officer with
delegated authority to approve purchases at this value, usually the relevant Director.
Formal tender processes may be used for purchases under $150,000. This is advisable in
circumstances where the value of the procurement is reaching the upper limit of $150,000;
goods and services being sought are of significant public interest; or where the procurement is
complex. In these circumstances the accountability and best value benefits of a formal tender
process should be considered.
Goods and Services over $150,000
This will be a formal tender process as per the Tender Process Policy and Procedure.

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Summary of Threshold values

Dollar Value Process Documentation

Up to $5,000 2 verbal quotes Quotation Record Form

 Quotation Record Form

$5,000 - $10,000 3 written quotations
 3 written quotes

 Quotation Record Form

 3 written quotes
$10,000 -  Specification
3 written quotations
$50,000  Declaration of Interest Forms
 Process Documentation
 Letter notifying suppliers of outcome

 Quotation Record Form

 3 written quotes
 Detailed Specification
$50,000 - 3 written quotations or  Declaration of Interest Forms
$150,000 Formal Tender Process  Schedule of Quotations
 Quotation Evaluation
 Detailed Process Documentation
 Letter notifying suppliers of outcome

$150,000 and
Formal Tender Process Tender process
above

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Appendix 3 Equipment List

Equipment requirements for Sydney and Brisbane campuses

One-off purchases:

 8 cordless telephones
 10 staff computers for staff cubicles
 20 student computers for workstations
 4 printers with scanning capability and Wi Fi connection
 10 staff desks
 10 office chairs
 50 student desks (2 seater)
 100 student chairs
 100 pens (with College logo)
 5 staplers

Yearly purchases:

 50 packs of 500 sheets A4 paper

 20 sets of printer cartridges

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 Assessment Task 3 – Marking Guide

Student Name Student ID

Assessor Name

Assessment Date/s

Outcomes
Satisfactory
Did the student submit the following? Yes No
List of required positions
Outline of position descriptions
Report detailing recruitment, selection, induction and ongoing training
requirements
Resource acquisition memo containing all requirements

Complete and submit deliverables by agreed deadline

Performance indicators
Satisfactory
Did the student: Yes No
Implement actions for recruiting staff, including:
 Request approval of the positions required for the expansion for staff
required?
 Include details of the required positions as set out in the Recruitment and
Selection Policy and Procedures requirements?
Demonstrate understanding of intellectual property requirements through
informing HR that the College’s name should be anonymous to protect

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competitive advantage?
Implement actions for purchasing equipment demonstrated through memos to
the administration staff that confirm purchasing procedure and:
 Description of equipment requirement, number and type to be made the
same as the existing campus
 Required timelines for the purchase of the equipment
 Requirement to receive and approve quotes as per purchasing policy,
clearly referring to the procedure required as relevant to the budget for the
equipment?
Comments/Feedback to Student

Outcome: Successful Unsuccessful

Student Signature:

Assessor Name:

Assessor Signature:

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