Produced by the City of Perth in consultation with the

Department of Transport, Western Australia.

Adopted by City of Perth Council: 7 June 2016
To be reviewed every 4 years
17-073 Taxi Rank. 03/2017
 1 2
INTRODUCTION IDENTIFYING A TAXI
1.1
1.2
Responsibility for Ranks
Supporting Documents
RANK LOCATION
1.3 Definitions and Abbreviations 2.1 Consultation
2.2 Locating the Rank
2.3 Other Things to Consider

3 4
TAXI RANK DESIGN TAXI RANK
3.1
3.2
Site Analysis and Data Collection
Identifying the Capacity and
INFRASTRUCTURE
Dimensions of a Taxi Rank
3.3 Universal Access 4.1 Permanent Dedicated Ranks
3.4 Crime Prevention Through 4.2 Dual Use Ranks
Environmental Design (CPTED) 4.3 Temporary Ranks
4.4 Super Ranks
4.5 Rank Infrastructure Typical Layouts

APPENDIX
City of Perth Taxi Sign Design Guide
 1 INTRODUCTION
The demand for taxis in the Perth metropolitan area over the last ten years has risen
rapidly in line with dramatic population growth.

Between 2004 and 2010 there was a 65% increase in the number of
taxis operating in the region. However within the City of Perth local
government area where 22% of the Perth metropolitan ranks are
located, there has not been a commensurate growth in rank capacity nor
upgrade of infrastructure.

In light of this, the Minister for Transport established the CBD Taxi
Rank Strategy Working Group in 2011, consisting of the Department
of Transport, City of Perth, Taxi Council of Western Australia and
the Taxi Industry Forum of Western Australia. The purpose of
the Working Group was to address the role taxis play in the City’s
public transport network. The Group found that improving taxi
ranks was fundamental to improving the availability of taxis in the
City. Consequently, in April 2012, the CBD Taxi Rank Strategy was
endorsed with an objective to:

‘deliver an integrated approach to taxi ranks that aligns

with the short, medium and long term vision for transport
in the Perth CBD. The Strategy provides a framework for
the provision of safe and secure ranks in the CBD that are
easily identified and accessible for both taxi drivers and
consumers.’

One of the key deliverables of the Strategy was to develop a CBD Taxi
Rank Design Guide. This document provides guidance on how to locate
and design new taxi ranks within the City of Perth and establishes the
standard to which existing ranks shall be upgraded over time when
funding becomes available. A consistent approach to taxi rank design
across the City will lead to a safer, more accessible and legible taxi
transport service.

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 City of Perth Perth CBD Taxi Rank Design Guide

1.1 Responsibility for Ranks

The responsibility for planning, constructing and maintaining taxi ranks lies with the owner or custodian of the land
where the rank is to be located. Ranks located on private land, such as shopping centres or hotels, are the responsibility
of the private land owner. On-street taxi ranks within the City of Perth local government area are generally the
responsibility of the City of Perth whereas ranks located on railway reserve are the responsibility of the State
Government. This Guide applies to all ranks located on City of Perth or State Government land.

1.2 Supporting Documents

The following documents have informed the development of this Guide:

ATIA TAXI RANK DESIGN AUSTRALIAN STANDARDS Parking controls

SPECIFICATION The following Australian Standards • AS 2890.5-1993: Parking
The Australian Taxi Industry are applicable to this Guide: facilities - On-street parking
Association (ATIA) is the national • AS 1428.1-2009: Design for • AS 1158.3.1-2005: Lighting
peak representative body for the access and mobility - General for roads and public spaces -
taxi industry. The ATIA Taxi Rank requirements for access – New Pedestrian area (Category P)
Design Specification (April 2012) building work (Including lighting - Performance and
provides guidelines for the design of Amendment 1, 2010); design requirements
taxi ranks across Australia. • AS 1428.2-1992: Design for • AS 2009-2006: Glass beads for
access and mobility - Enhanced pavement-marking materials
LEGISLATION and additional requirements - • AS 2700-2011: Colour
All new and upgraded taxi ranks Buildings and facilities standards for general purposes
shall comply with the following • AS 1428.4-2002: Design for • AS 4049.3-2005: Paints
Commonwealth and State access and mobility - Tactile and related materials –
Legislation: Indicators Pavement marking materials
• Road Traffic Code (2000); and • AS 1428.4.1-2009: Design – Waterborne paint – For use
• Disability Discrimination Act for access and mobility – with surface applied glass beads
(1992); Part 4.1: Means to assist the
orientation of people with vision METROPOLITAN PERTH TAXI
CITY OF PERTH DESIGN AND impairment – Tactile ground RANK AUDIT (2010)
CONSTRUCTION NOTES surface indicators Prepared for the Department of
Available online through the City • AS 1742.2-2009: Manual Transport, Estill & Associates
of Perth website, the Design and of uniform traffic control audited all existing taxi ranks in the
Construction Notes specify how devices – Traffic control devices Perth metropolitan area, discussed
to locate, design and construct the for general use (Including issues relating to taxi operation in the
streetscape components of taxi ranks, Amendment 1, 2010) City and identified opportunities for
such as street furniture and lighting. • AS 1742.11-1999: Manual of improvement in the immediate and
www.perth.wa.gov.au/dcnotes uniform traffic control devices - mid-term future.

5
 Perth CBD Taxi Rank Design Guide City of Perth

DESIGNING OUT CRIME DISABILITY STANDARDS CITY OF PERTH ON-STREET

PLANNING GUIDELINES FOR ACCESSIBLE PUBLIC PARKING POLICY 22.9
Published by the Western Australian TRANSPORT 2002 The provision of taxi ranks is
Planning Commission in 2006, this This document sets out the broadly addressed under this policy
policy document provides principles minimum accessibility requirements which guides the allocation of often
for the planning and design of the for premises associated with trams, constrained kerbside space in the
built environment to minimise the trains, buses and coaches, taxis, City. According to the Policy, space
potential for criminal behaviour ferries and aeroplanes. Since for Transperth buses, parking for
and to improve the perception of October 2002 all new public people with disabilities and in some
personal safety. transport conveyances, premises parts of the city, service vehicles are
www.planning.wa.gov.au/ and infrastructure shall comply, and to be prioritised ahead of taxi ranks.
publications/789.asp facilities already in operation at that www.perth.wa.gov.au/street-parking-
time have between five and thirty policy-229
years to comply.
www.ag.gov.au

1.3 Definitions and Abbreviations

For the purpose of this Guide, the definitions below apply:

Shall: Indicates that a statement is mandatory

Should: Indicates a recommendation

MPVs: Multi-Purpose Vehicles, taxis for people who travel in wheeled mobility devices.

MFP: Multi-function Pole

CoP: City of Perth

6
 2 IDENTIFYING A
TAXI RANK LOCATION
The need for new taxi rank facilities or the relocation of existing taxi ranks within Perth
CBD generally arises as a result of new development or changes to passenger demand.
Existing taxi ranks may also require relocation in order to meet general accessibility or safety requirements. For new
developments it is essential that taxi access and rank facilities are considered in the planning stages of the development.
It may be difficult to retro-fit taxi rank facilities at a later stage.

2.1 Consultation
As part of the taxi rank location process, discussions
shall be held with:
• Taxi Council of Western Australia (TCWA),
• Taxi Industry Forum (TIFWA);
• Department of Transport; and
• City of Perth

In some cases it may be appropriate to consult the WA

Police Headquarters for assistance on planning taxi rank
locations. It is recommended that affected property
owners are also consulted during this process.

7
 Perth CBD Taxi Rank Design Guide City of Perth

2.2 Locating the Rank

For new taxi ranks, choose a site that is:

CLOSE TO KEY CITY LOCATIONS ACCESSIBLE

• Key city locations are major trip generators, • A continuous accessible path of travel shall be
including: provided to the taxi rank and taxi boarding point in
»» Railway stations and other transport accordance with AS1428.1-2009 and AS1428.2-1992.
interchanges The route to the rank shall be as direct as possible
»» Major shopping destinations and clearly signed for the convenience of all, but
»» Hospitals particularly to reduce fatigue experienced by people
»» Community facilities (eg. halls, libraries) with disabilities. Identify barriers such as railways,
»» Sporting venues freeways, rivers or busy roads which may increase
»» Major parks access times and distances.
»» Entertainment precincts (eg. stadiums, late-night • Avoid locating taxi ranks on streets with a significant
venues) slope (ie. steeper than 1:14). Such sites are difficult,
»» Major hotels unsafe, and sometimes even impossible to access for
»» Major office centres people with a mobility impairment.
»» Educational centres • Taxi ranks shall only be sited on footpaths that are
sufficiently wide to avoid obstruction to pedestrians
• Locate the rank within 400 metres (or a five-minute by waiting taxi passengers, especially when located
walking journey) of the entrance and/or exit of near retail activity and licensed venues. If there is
the facility. Note that areas with high potential insufficient room, consideration should be given to the
population growth are likely to generate new possibility of widening the footpath.
passenger demands. • Taxi ranks should be located within proximity of an
intersection to maximise visibility of the rank and
decrease the distance that passengers have to walk
when crossing from the opposite side of the road.
• Taxi ranks should also be in accessible locations for
drivers, providing easy access to and from Perth CBD.
• Ranks with capacity for only one vehicle should be
located at the head or end of a road section.

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 City of Perth Perth CBD Taxi Rank Design Guide

CLEARLY VISIBLE SAFE

• Locate the taxi rank where there are clear sightlines • The rank shall be located:
for oncoming vehicles, taxi drivers and pedestrians. »» nearby other activities so that passive surveillance
Avoid locations that are close to features which may can occur and avoid isolated, derelict or
block sight lines, such as a corner, curve, trough or underused locations including vacant land, car
crest of a hill. Refer to AS 2890.5 – 1993, Clause 3.5 parks, alleyways and possible entrapment spots;
for further guidance. »» at the same level as the main activity zone to
promote surveillance;
»» in a well-lit area, e.g. near street lighting or other
existing sources of illumination
»» within short, safe distances to and from stations,
interchanges and stops, especially near night
time venues;
»» at the end of road section wherever possible; and
»» nearby an intersection so that taxi passengers
are able to cross the road easily and safely using
the features generally provided at intersections,
such as dropped kerbs, pedestrian refuge islands
or signals

TAXI RANKS SHALL NOT BE LOCATED:

• within the restricted area of an intersection, level crossing, pedestrian crossing, fire hydrant, Australia
Post box or crossover as specified in AS1742.11

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 Perth CBD Taxi Rank Design Guide City of Perth

2.3 Other Things to Consider

DRIVEWAYS POTENTIAL IMPACT ON

SURROUNDING LAND USE

• Taxi rank shelters, especially those with non- • Some businesses are more compatible with taxi ranks
transparent advertising panels on the ends can than other types. The types of businesses in the
obstruct driveway sightlines of on-coming traffic. adjacent area should be considered when locating a
When locating a taxi rank near a driveway crossover, taxi rank.
the rank shall comply with ‘No Stopping’ areas • Taxi layovers/feeders can negatively impact on
nominated in AS1742.11 and shall take into adjacent landowners due to extended noise, fumes
consideration pedestrian and vehicle visibility splays. etc., and on the operation of intersections. Where
possible, taxi ranks used for taxi layovers should be
located away from residential areas, alfresco dining
areas, and other sensitive frontages where ongoing
noise and disturbance are undesirable.
• Some sites may be undesirable for taxi rank locations
due to potential use by other conflicting users, e.g.
adjacent to areas that generate large amounts of short-
term high-turnover parking.
• Super Ranks (refer Section 4.4) shall be located
where they will have minimal impact on adjacent
land-use and street activity, eg. alfresco dining.

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 City of Perth Perth CBD Taxi Rank Design Guide

3 TAXI RANK DESIGN

The following process shall be undertaken when designing a taxi rank or
upgrading a taxi rank within the City of Perth.

Push
button

3.1 Site Analysis and Data Collection

• Once a potential site has been identified, temporary »» existing infrastructure which may be used to
rank signange shall be implemented for a trial period service the rank, eg. shade, building awnings,
of 24 months. During the trial, passenger and driver CCTV, lighting;
numbers shall be collected and behaviours observed »» new critical and additional infrastructure
to determine demand, transport mode conflicts, required to service the rank (refer Section 3.4 and
passenger requirements and the overall suitability of 3.5); and
the rank location. »» the level of security required (consult with WA
• Data shall be collected at times, days and intervals as Police and the City of Perth)
appropriate to provide a comprehensive overview of • At the end of the trial period, an application may be
rank operations, and should include samples from: made to the City to establish a permanent rank. The
»» weekdays and weekends; and application shall summarise the findings of the trial
»» the morning, mid-day, evening and late night and provide solutions to any issues identified.
• During the study, the following should also be • Following City approval of the rank location, the
identified and analysed: site shall be surveyed by an engineering surveyor
»» site constraints, eg. footpath widths, to accurately map the location of existing utilities,
underground services, etc.; topography, property boundaries and features
»» access for taxis and passengers; including furniture and signage.

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 Perth CBD Taxi Rank Design Guide City of Perth

3.2 Identifying the Capacity and Dimensions of a Taxi Rank

The Passenger Transport Regulations prohibit taxi drivers from allowing a taxi to stand anywhere other than a taxi rank
whilst they are ‘for hire’. Taxi ranks are therefore the only place where vacant taxis may stand. If no taxi rank space
is available, vacant taxis have no option but to leave. Poor rank capacity may also result in taxis queuing on the road,
causing traffic congestion. Ensuring adequate taxi rank capacity in areas of high passenger demand is therefore essential.

THE FOLLOWING STEPS WILL ASSIST IN DETERMINING THE CAPACITY AND LENGTH OF THE TAXI RANK:

5
MIN

Using the data collected via the Estimate average dwell time. A Determine the minimum length
site analysis process (refer 3.1) maximum 10-minute dwell time can of the rank using the following
calculate the frequency of generally be assumed for each taxi formula (as specified by AS
taxis using the rank during a during the peak. After 10 minutes, 2890.5:1993):
one hour peak period. Consider taxis will often move to an alternative
surrounding future developments rank if there are no customers.
which may impact on demand Therefore the capacity of the rank (5.4n) + 1m
and adjust accordingly. will be determined by the maximum
number of taxis that will be dwelling n = the number of taxis to be accommodated
in the rank over a 10-minute period.
FOR EXAMPLE

If it is expected there will be Therefore this rank will need to A taxi rank required to
12 taxis servicing the rank over accommodate 2 taxis (10 minutes accommodate 2 dwelling taxis
the peak hour, the rank will divide 5 minutes = 2 taxis). More would be calculated as:
be serviced by a taxi every 5 accurate dwell times shall be (5.4 x 2) + 1m = 11.8m long.
minutes (60 minutes divide 12 obtained in locations where it is
= 5 minutes). expected that taxis will dwell for
longer during quiet periods, and
the above calculation adjusted
accordingly. For example, if you
wish to allow for a maximum
dwell time of 20 minutes, you
should accommodate 4 taxis at
the rank. (20 minutes divide 5
minutes = 4 taxis)

12
 City of Perth Perth CBD Taxi Rank Design Guide

3.3 Universal Access

ACCESS FOR WHEELED MOBILITY DEVICES MULTI-PURPOSE VEHICLES (MPVs)

Any kerb-side area where a wheelchair user may manoeuvre All new taxi ranks in the vicinity of major transport
a wheelchair to gain access to a taxi shall be free of interchanges and hospitals shall be designed to
obstruction such as queuing rails and seating. Circulation accommodate at least one MPV. The taxi zone shall be at
space and passing space shall comply with 1428.2-1992. least 8m long to ensure rear loading hoists can be deployed
within the taxi rank defined area. Existing taxi ranks in
Access to the road surface from the footpath shall be these locations should be upgraded to disability access
provided as specified in Section 4.0 of this guide. Grates requirements to accommodate MPVs where possible.
located on the footpath or road surface where a mobility
device user may be required to traverse are required to be While Australian Standards recommend a minimum width
of a type that does not allow the entrapment of mobility of 3.1m for accessible parking bays, space constraints and
devices (eg. ‘Heel Guard’ grates). minimum footpath width requirements will prohibit this
in most cases within the City. Therefore a minimum bay
width of 2.4m shall be acceptable where 3.1m cannot
reasonably be achieved.

3.4 Crime Prevention Through Environmental Design (CPTED)

One of the primary considerations for taxi rank design is the safety of the taxi user, taxi
driver and the general public.

Crime Prevention Through Environmental Design requires an integrated

approach encompassing community, social and environmental strategies.
The Office of Crime Prevention can provide advice on how to minimise
the potential for criminal behaviour at taxi ranks. In addition to locating
the rank in a safe area with good surveillance, the following criteria
should be considered:
• design to reduce the risk of entrapment and to improve sightlines;
• provide adequate, identifiable, vandal proof signage for all user groups
to assist orientation (refer to Appendix A: City of Perth Taxi Rank Sign
Guide);
• design with graffiti resistant, vandal resistant materials wherever
possible; and
• ensure areas adjacent are appropriately illuminated (limit shadow and
contrast) and protected from weather.

13
 4 TAXI RANK INFRASTRUCTURE
Taxi ranks fall in to one of three categories:

PERMANENT DEDICATED RANKS DUAL USE RANKS TEMPORARY RANKS

All new taxi ranks shall be permanent dedicated ranks, except for circumstances which demand shared use of kerb-side
space (refer Section 4.2) or when the rank is required only on a short-term basis (refer Section 4.3).

4.1 Permanent Dedicated Ranks

CRITICAL INFRASTRUCTURE
Infrastructure mandatory for all permanent dedicated ranks are listed in the table below, and shall be implemented in
accordance with 4:5 Figure 1. Existing taxi ranks should be upgraded to meet these basic requirements.

INFRASTRUCTURE IMPLEMENTATION

Taxi rank sign • Shall be located at the head of the taxi zone
• Signage poles shall be in 30% luminance contrast to the
surrounding paving
• Signage shall comply with Appendix A: City of Perth Taxi
Sign Design Guide
• A sign at the end of the rank is also desirable
• The sign can be placed on a standalone pole or preferably
attached to an existing pole to reduce street clutter
• Taxi rank signs should not be positioned directly adjacent to
the front door of a property, if possible, to maintain privacy
• Taxi ranks designed to accommodate MPVs shall be
identified with the international symbol of access in
accordance with AS 1428.1- 2009, Clause 8.2

14
 Taxi zone line • Shall be provided in accordance with AS 1742.11-1999,
markings Clause 7.1.2
• Paint colour: Golden Yellow, Colour Y14 as defined in AS
2700-2011
• Paint type: premium water-borne road marking paint
suitable for use with drop-on beads in compliance with AS
2009-2006. The paint shall comply with the requirements of
AS 4049.3-2005
• Paint application: 400 to 500 microns wet thickness
• Dual-use taxi zones shall be marked as on-street parking

Tactile indicators Shall comply with:

• AS 1428.4.1-2009;
• AS 1428.4-2002; and
• CoP Design and Construction Notes

ADDITIONAL INFRASTRUCTURE
Additional infrastructure provided at a rank shall be determined by its context. The rank’s location, popularity/
demand (existing or expected), site constraints and proximity to existing infrastructure are all factors to be considered
and shall be identified during the site analysis phase (refer Section 3.2).

Existing infrastructure, such as street furniture and building awnings, within close proximity may be used to service
the rank. For example, shelter provided by an awning of a building may fulfil the requirement for shelter. The level of
infrastructure provided at ranks associated with hospitals, medical facilities and hotels shall be assessed in context with
the assistance provided by staff and existing infrastructure at these venues. The table below provides guidance on what
items of additional infrastructure are required at new or relocated permanent dedicated ranks. This infrastructure shall
be implemented in accordance with 4.5: Figures 2-4.

INFRASTRUCTURE REQUIRED IF THE RANK... IMPLEMENTATION

• is located in an area where • May be implemented for general

there is a risk to the safety of street coverage or specific cameras
taxi drivers or passengers to pick up taxi licence plates,
• is deemed necessary following depending on the security issues
consultation with the City of particular to the rank site
CCTV Perth, Police and Main Roads • Shall be mounted on the Multi-
WA; and Function Pole or other appropriately
• is not already covered by positioned existing pole. Additional
existing CCTV cameras poles for CCTV are to be avoided.
• Refer to 4.5: Figure 2

15
 INFRASTRUCTURE REQUIRED IF THE RANK... IMPLEMENTATION

• Illumination levels shall be

• illumination level is below that
uniform and comply with:
specified for the relevant P
»» The City of Perth Lighting
subcategory by AS 1158.3.1; or
Strategy – 3.4 Lighting
• has a shelter which requires
Hierarchy and 6.2 Lighting
lighting; and
Lighting • there is access to power supply
Master Plan1
»» CoP Design and Construction
Notes 6.0 Lighting; and
»» AS 1158.3.1
• Should be energy-efficient
• Shall be mounted either on an
existing street light pole, Taxi
Rank MFP or shelter. Additional
poles for lighting are to be avoided.
• Refer to 4.5: Figure 2

• Shall comply with CoP Design

• is in a location which requires
and Construction Note: Multi-
enhanced visibility for taxi
Function Pole – Taxi Pole
drivers; and
• Graphics shall comply with
• there is access to power supply
Appendix A: City of Perth Taxi
Sign Design Guide
‘Hail Taxi’ push
• Refer to 4.5: Figure 2
button assembly
(can be engaged by patrons waiting
at a rank to hail passing taxi drivers)

• is in a location which • Shall comply with COP Design

requires enhanced visibility and Construction Note: Multi-
for taxi patrons; and Function Pole – Taxi Pole
• accommodates at least four • Pole shall be in 30% luminance
taxis; and contrast to the surrounding paving
Multi-Function Pole • the location proposed for the • Signage and graphics shall comply
with illuminated sign box and
way-finding map pole does not conflict with with Appendix A: City of Perth
underground services Taxi Sign Design Guide
• Refer to 4.5: Figure 2

• Shall be grade 316 stainless steel

• is a Super Rank (refer Section
with a height of 930mm
4.4); and
• Handrail shall be 50mm diameter,
• the footpaths are sufficiently
3mm stainless steel, brushed finish
wide to maintain a minimum
• Shall be located so as to not intrude
2m wide path free of
Queuing rail obstruction behind/beside
where a person may board a taxi
using a side or rear mounted ramp
the queue (3m wide in
or hoist
densely populated areas)
• Shall comply with AS1428.1-2009
• Design shall require approval from
the City of Perth Coordination and
Design Unit
• Refer to 4.5 Figure 4

16
 INFRASTRUCTURE REQUIRED IF THE RANK... IMPLEMENTATION

• provides seating; or • Shall comply with CoP Design

• is nearby a food or beverage and Construction Note: Standard
outlet; and Litter Bin
• there are no other rubbish • To be located within 5m of the
bins within 10m of the rank rank
Rubbish bin • Refer to 4.5: Figure 2

• is within proximity of a • Shall comply with City of Perth

venue frequented by seniors; Design and Construction Note:
or Standard Taxi Shelter
• is within proximity of a • The siting of taxi rank shelters
medical facility; and either side of driveways shall take
Shelter • there is no other existing into consideration pedestrian
shelter (eg. building awnings) and vehicle visibility splays. A
that allow a clear view of minimum clearance of 1.2m is
oncoming taxi’s within the required
vicinity of the rank; and • A 800 x 1300mm wheelchair
• location does not conflict seating space shall be provided
with existing kerb-side uses within the shelter adjacent any
such as alfresco; and provided seating
• does not block views to • Circulation space around
heritage buildings; and the shelter shall comply with
• the footpaths are sufficiently AS1428.1-2009
wide to maintain a minimum • Refer to 4.5: Figure 2
2m wide path free of
obstruction behind the
shelter (3m wide in densely
populated areas); and
• circulation space to kerb
ramps and boarding access
points for mobility device
users will not be impeded

• is accessible for Multi- • Shall be a 1.6m length of

Purpose Vehicles; and mountable kerb with 0.6m of
• there are no existing transition kerb either side
pedestrian ramps or vehicle • Kerbing material shall match that
cross-over ramps which used in the street
Mountable kerb would reasonably provide • Shall comply with CoP Design and
for wheeled mobility device access
convenient and safe access to Construction Notes
the taxi rank • Minimum circulation spaces shall
comply with AS 1428.1-2009
• Shall be located at the rear of the
taxi zone
• Refer to 4.5: Figure 3

1
Available from: http://www.perth.wa.gov.au/planning-development/city-initiatives/lighting-strategy

17
 INFRASTRUCTURE REQUIRED IF THE RANK... IMPLEMENTATION

• is within proximity of a • Shall comply with City of Perth

venue frequented by seniors Design and Construction Note:
or people with ambulatory Standard Seat
disabilities; or • Should be orientated to allow a
• is within proximity of a clear view of oncoming taxis and
Seating hospital or other medical shall not obstruct vehicle sightlines
facility; or • Placement of seating shall not
• is serviced infrequently by obstruct wheelchair turning and
taxis (on average more than circulation space (refer Section 3.4)
10 minutes waiting time) • The amount of seating provided
during core2 hours; and should relate to the number of
• there are no other public seats patrons expected to use the rank
within 5m of the rank; and • Refer to 4.5: Figure 3
• the footpaths are sufficiently
wide to maintain a minimum
2-metre wide circulation
path behind/beside the seat
(3-metre wide in densely
populated areas); and
• circulation space to kerb
ramps and boarding access
points for mobility device
users will not be impeded

• is within 50m of a major • Bay shall be minimum 8m long

transport interchange or and 2.4m wide
hospital • Kerb shall be minimum 150mm
high and maximum 190mm high
and comply with CoP Design &
Accessible for Multi- Construction Notes
Purpose Vehicles • A section of mountable kerb shall
provide access between the road
surface and footpath
• Refer to 4.5: Figure 3

• is located in an active area • Ranks shall be supervised by

where there is a high risk of suitably qualified personnel
crime to passengers waiting
for taxis and for taxi drivers
waiting for passengers
Rank Supervision

2
Core times will vary depending on the surrounding land-use of the location, but are generally assumed to be 7am - 10pm.

18
 City of Perth Perth CBD Taxi Rank Design Guide

4.2 Dual Use Ranks 4.3 Temporary Ranks

As there are different demands for kerb-side space in the From time to time temporary ranks may be required to
City during the day and at night, dual use ranks may service large events. No permanent infrastructure shall
be considered in certain circumstances. For example, a be implemented at these ranks, however refer to Figure
loading zone may become a taxi rank at night outside a 4.5 Critical Infrastructure and Additional Infrastructure
night-club. However, unauthorised use of dual use zones for guidance on what temporary infrastructure may be
can be difficult to manage and they can cause confusion beneficial to provide in a temporary format.
for people with vision impairments who are unable to
visually determine if the rank is in operation. Therefore
whenever possible, the rank should be located or relocated
where it can be in operation at all times. When this is not 4.4 Super Ranks
possible, an application for a Dual Use Rank can be made
to the City of Perth for consideration and approval. Super Ranks shall only be implemented in circumstances
where there is a high risk of crime to passengers waiting
The following infrastructure is mandatory at all Dual for a taxi and for taxi drivers waiting for passengers. Due
Use Ranks: to the high level of permanent infrastructure required at
• Taxi Rank Flag Sign a Super Rank, they should otherwise be avoided as they
• Signage for dual restrictions (shall comply with prevent other kerb-side uses taking place in the street and
AS1742.11) obstruct pedestrian movement. WA Police and the City
• Taxi zone line markings of Perth shall be consulted as to whether a Super Rank is
required and where it should be located.
Refer to 4.1 Critical Infrastructure and 4.5: Figure 1 for
implementation guidance. Directional TGSI’s to the The following infrastructure is mandatory at all Super Ranks:
taxi ranks sign shall not be implemented so as to avoid • Taxi rank flag sign
confusion during hours when the rank is not in operation. • Taxi zone line markings
• Tactile Ground Surface Indicators
The following additional infrastructure should be • Security officer supervision
considered for implementation at Dual Use Ranks in • CCTV
accordance with 4.1 Additional Infrastructure and 4.5 • Enhanced lighting (AS 1158.3.1-2005: Subcategory P1)
Figures 2 and 3. • Queuing rail
• CCTV • Refer to 4.1 and 4.5: Figure 1 and 4 for
• Lighting implementation and guidance
• Seating
• Rubbish bin The following additional infrastructure should be
considered for implementation at Super Ranks in
accordance with 4.5: Figures 2-4:
• Multi-function pole with illuminated sign box and
way-finding map
• Accessible for Multi-Purpose Vehicles
• Mountable kerb for wheeled mobility device access
• Shelter

19
 4.5 Rank Infrastructure Typical Layout

FIGURE 1: CRITICAL INFRASTRUCTURE

TAXI FLAG
SIGN 300 300
300

800mm wide
DIRECTIONAL
TACTILES to
building line
Boundary, building line or egde of footpath

Minimum 2 metre
5.4n +1m

wide unobstructed
footpath
600
900

80-100

Sign to mark end of

rank optional

Min 2.4m

20
 FIGURE 2: ADDITIONAL INFRASTRUCTURE

MULTI FUNCTION POLE

with illuminated sign,
CCTV, LIGHTING and/or
HAIL TAXI BUTTON 300 300

300
800mm wide
DIRECTIONAL TACTILES
to building line

1600 MIN
Wheelchair seating
space 800 x 1300mm 1200 MIN
800

SHELTER with
Boundary, building line or egde of footpath

seating & lighting

if required 1300

Minimum 2m
wide
unobstructed

5.4n +1m
footpath (3m in
densly populated 600
areas)
5000 MAX
1600 MIN

RUBBISH BIN
Align centrally with
street furniture
(600mm min. from
80-100
face of kerb)

Sign at end of rank

Min 2.4m

21
 FIGURE 3: ADDITIONAL INFRASTRUCTURE

800mm wide
DIRECTIONAL TACTILES
to building line

1600 MIN
Minimum
2m wide
unobstructd
footpath 600
(3m in
densley
SEATING
populated
Boundary, building line or egde of footpath

May be
areas)
orientated
parallel to
kerb if

Min 8m for MPV access

footpath
space is
restricted

Min 2.4m
Mountable kerb for MPV
ACCESS: 600 transition
kerb either side: locate
at rear of rank
600

80-100

Keep free of furniture

1600

and other obstructions

600

Sign at end of rank

Alternative location for

mountable kerb if rank
is embayed

22
 FIGURE 4: ADDITIONAL INFRASTRUCTURE

MULTI FUNCTION POLE

with illuminated sign,
CCTV, LIGHTING and/or
HAIL TAXI BUTTON 300 300

300
800mm wide
DIRECTIONAL TACTILES
to building line 1600 MIN

QUEING RAIL
930mm high 316
Boundary, building line or egde of footpath

stainless steel

1200 MIN 600

Minimum 2m wide
unobstructed
footpath (3m in
densly populated
areas)

TAXI SHELTER
with lighting (if
required)

23
APPENDIX