VENTED CLOTHES DRYER

DE7060M, DE6060M,
DE5060M, DE5060MU & DE4560M models

INSTALLATION GUIDE / USER GUIDE

NZ AU SG
 CONTENTS

Introduction 2
Safety and warnings 3
Installation instructions 7
Control panel 15
Drying cycles 19
Sorting and loading 23
Getting started quickly 25
Customising drying cycle 26
Caring for your dryer 28
Before you call for service 29
Fault codes 30
Troubleshooting 31
Manufacturer’s warranty 34
Customer care 36

IMPORTANT! Registration
SAVE THESE INSTRUCTIONS Register your product with us so we can
The models shown in this User guide provide you with the best service possible.
may not be available in all markets
and are subject to change at any time. To register your product visit our website:
For current details about model and fisherpaykel.com
specification availability in your country,
go to our website fisherpaykel.com or
contact your local Fisher & Paykel dealer.
1
 INTRODUCTION

Welcome to your Fisher & Paykel vented dryer

Thank you for purchasing a Fisher & Paykel clothes dryer. We are proud of this dryer
and trust it will serve you well for many years.

At Fisher & Paykel we aim to provide innovative products that are simple to use,
ergonomic, energy efficient and kind to the environment. Thousands of tonnes of
laundry and 80 years of laundry experience have been programmed into your dryer
to help give you the best possible performance.

Your new dryer gives you the convenience of tumble drying and your clothes
the advantage of not being subjected to the harsh overdrying effects of the sun.
Your clothes will feel softer, retain their shape better and require less ironing.
This dryer has been specifically designed to complement our front loading and top
loading Fisher & Paykel washers.

All of our dryers have the ability to automatically sense when your clothes are
dry, meaning your dryer is more efficient, making it kinder on your wallet and
the environment.

Please take the time to read these instructions carefully before you begin using your
dryer. Following the advice in this user guide will ensure you get the performance
you expect from your dryer and that you get the best possible results. Keep these
instructions for future reference and pass them on with your dryer, if it changes hands.

We hope you enjoy your new dryer. We have certainly enjoyed designing it for you.

Vented clothes dryer

2
 SAFETY AND WARNINGS

Meaning of symbols on the dryer

Warning: Risk of fire/Flammable materials

Read the instructions

! WARNING!
Fire Hazard
zz Only dry fabrics that have been washed with water.
zz Do not use heat to dry articles containing foam rubber or similarly
textured rubber–like materials, dry on ‘Air Dry’.
zz Never stop a tumble clothes dryer before the end of the drying
cycle unless all items are removed and spread out in order to dissipate
the heat.
zz A clothes dryer produces combustible lint; the lint filter must be
cleaned before each drying cycle.
zz Failure to follow the warnings outlined in these user instructions can
cause a fire hazard.
zz Failure to follow these instructions can result in death or personal injury.

IMPORTANT SAFETY INSTRUCTIONS

WARNING!
zz The appliance must not be supplied through an external switching device, such as a
timer, or connected to a circuit that is regularly switched on and off by a utility.
zz We do not recommend the use of extension cords or portable electrical outlet devices
for safety reasons.
zz Do not touch or operate the machine with wet hands or with bare-feet.
zz A damaged power cord must be replaced by a Fisher & Paykel trained and supported
service technician, its service agent or similarly qualified persons in order to avoid
a hazard. The appliance must not be operated until it is repaired, as there is risk of
electric shock.
zz Do not operate this machine if it has been damaged during transport. Contact your
Fisher & Paykel dealer or Fisher & Paykel trained and supported service technician.

3
 SAFETY AND WARNINGS

When using this appliance always exercise basic safety precautions including
the following:

Dryer use
zz This dryer has been designed for domestic use only, not for commercial applications,
such as massage/beauty clinics where there may be increased lint accumulation or
flammable materials in the atmosphere or load.
zz The tumble dryer is intended only for drying textile material washed in water.
zz Undergarments that contain metal reinforcements should not be placed in the dryer.
Damage to the dryer can result if the metal reinforcements come loose during drying.
If you wish to dry these items use a drying rack or place in a garment bag.
zz Check and remove all objects from pockets, eg lighters and matches.
zz Never dry rubber articles, or any plastic items or film, eg plastic lined tablecloths
and baby bibs.
zz Clothes should go through the cool down/airing phase in the final part of the cycle.
This ensures items are left at a temperature where they will not be damaged. If for any
reason the dryer is stopped before the cycle has finished, dry clothes should be
removed immediately and not left in the dryer. Clothes should be quickly spread out
flat to cool so heat can dissipate, not left bunched up, eg in a clothes basket.
Do not operate this product without the lint filter in place or allow lint to accumulate
in or around the dryer.
zz This dryer is not intended for use by persons (including children) with reduced
physical, sensory or mental capabilities, or lack of experience and knowledge,
unless given supervision or instruction concerning the use of the dryer by a person
responsible for their safety.
zz Children should be supervised to ensure they do not play with the dryer.
zz Unplug the machine from the power supply when it is not in use.
zz Do not swing on or put weight on the door.
zz Your dryer is designed to stop operating in the event of power outage.
When power is resumed, the machine will remain off until the ‘Power’ button is
pressed. To restart the dryer, press ‘Power’, select your drying cycle and touch .
zz Never attempt to repair the dryer yourself.
zz The only user-removable parts of the dryer are the lint filter, drying rack and
reversible console. No other parts are designed to be removed by anyone other than
a Fisher & Paykel trained and supported service technician.
zz For problems that cannot be solved from information in this User Guide, turn off and
unplug your dryer and contact a Fisher & Paykel trained and supported service technician.
zz Do not overload your dryer beyond its rated capacity:
Model Maximum capacity
DE4560M 4.5Kg

DE5060M & DE5060MU 5Kg

DE6060M 6Kg

DE7060M 7Kg

zz Never put dripping wet clothes in or on top of the dryer as excess water may cause an
electrical hazard.
zz Do not under any circumstances dry an electric blanket or any other electrical, plastic
or rubber items in your dryer, unless the care label specifically states it is safe to do
so. Never dry these items at high temperatures.

4
 SAFETY AND WARNINGS

zz Do not dry curtains in your dryer. Sunlight makes them brittle and they may
disintegrate during drying.
zz Do not use the water collected in the water tank for drinking or food processing.
zz Never run the dryer without the water tank in place.
zz If the water tank becomes full, the tumble dryer will pause drying and will sound an
alarm. You must empty the water tank before the dryer can continue drying. Empty
the tank, replace it back in the housing then touch to resume the cycle.

Lint
zz Accumulated lint in the dryer can become a fire hazard; it also reduces the efficiency
of the dryer by causing longer drying times and increased power consumption.
zz Clean the lint filter before every load.
zz Ensure the area around the dryer is clear of lint.
zz At regular intervals have the interior of the dryer cleaned of any accumulated lint.
This must be done by a Fisher & Paykel trained and supported service technician.
This must be done when the dryer installation is changed from free standing.
zz The dryer exhaust ducting should be inspected and cleaned periodically to remove
accumulated lint.
zz If the lint filter becomes damaged, contact your Fisher & Paykel trained and supported
service technician to arrange getting a new filter. Do not operate your dryer with a
damaged lint filter or without the filter in place, as this will cause damage to your dryer.

Installation
zz The dryer must be installed in a well-ventilated, dust-free environment.
zz The dryer must not be installed on any textured floor coverings (eg carpet, rugs) to
ensure that openings at the base of the machine are not obstructed.
zz Do not install the dryer behind a lockable door, sliding door, or behind a door where
the hinge is on the opposite side to that of the dryer in such a way that the full
opening of the door is inhibited. Ensure the dryer door can always be opened fully.
zz Please refer to INSTALLATION INSTRUCTION section of this document for detailed
installation steps.

5
 SAFETY AND WARNINGS

Spontaneous combustion

IMPORTANT!
To reduce the risk of fire in a tumble dryer the following should be observed:
zz Items that have been spotted or soaked with vegetable oil or cooking oil are a fire
hazard and should not be placed in a tumble dryer.
zz Oil-affected items can ignite spontaneously, especially when exposed to heat sources
such as a tumble dryer. The items become warm causing an oxidation reaction in the
oil. This oxidation creates heat. If the heat cannot escape the items can become hot
enough to catch fire. Piling, stacking or storing oil-affected items can prevent heat
from escaping creating a fire hazard.
zz If it is unavoidable that fabrics that contain vegetable oil, cooking oil or have been
contaminated by hair care products be placed in a tumble dryer, they should first be
washed in hot water with extra detergent — this will reduce, but not eliminate the fire
hazard. The cool down cycle of the dryer should be used to reduce the temperature
of these items. They should not be removed from the tumble dryer and piled or
stacked while hot.
zz Items that have previously been cleaned in, washed in, soaked in or spotted with
flammable liquids or solids, eg petrol/gasoline, kerosene, dry cleaning solvents,
vegetable or cooking oil, acetone, denatured alcohol, some brands of spot removers,
turpentine, waxes and wax removers or other flammable or explosive substances
should not be placed in a tumble dryer.
zz Do not dry unwashed items in the tumble dryer.
zz The dryer is not to be used if industrial chemicals have been used for cleaning.
zz Fabric Softeners or similar products should not be used in a tumble dryer to
eliminate the effects of static electricity, unless this practice is specifically
recommended by the manufacturer of the fabric softener product.
zz Rubber backed articles, foam rubber (latex foam), clothes or pillows fitted with
foam rubber pads, fibreglass, shoes containing rubber, shower caps, babies
waterproof napkin covers and waterproof textiles should not be dried in the dryer.
These materials can when heated produce fire by spontaneous combustion.
zz When choosing to tumble dry a duvet/doona use low-medium heat only and make
sure the drum is not overloaded due to the risk of overheating and scorching.
zz Exhaust air must not be discharged into a flue which is used for exhausting fumes
from appliances burning gas or other fuels.

Disposal
Extreme care must be taken when disposing of your old appliance to avoid hazards.
zz When disposing of the dryer, it is recommended that the door is removed to avoid
children getting trapped inside, and that the electrical cable is cut off close to the dryer.

6
 INSTALLATION INSTRUCTIONS

Read and follow the ‘Safety and warnings’ and ‘Installation instructions’ sections
carefully before using your dryer!

Accessories

Please check you received the following accessories with your Fisher & Paykel dryer.
You will find them inside the drum:

zz 1 x Installation guide/User guide

zz 1 x Inverted panel
zz 1 x Duct adapter
zz 1 x Wall mounting kit

Unpacking

To ensure the best performance from your new dryer please follow the
instructions below.

Remove all packaging before use

1 Remove the outer packaging (including the polystyrene packer and plastic wrapping).

zz Ensure packaging materials are kept out of reach of children.

zz Help protect the environment and dispose of the packaging from
around the dryer in an environmentally friendly manner.

2 Tilt the dryer backwards and ‘walk’ it off the base one foot at a time.
Not doing so may cause damage to your floor and dryer.
3 Remove all packaging and accessories from inside the drum and ensure
you remove protective covers from the door and console.

Location

zz The dryer must be installed in a well-ventilated,

dust-free environment.
zz The dryer must not be installed on any textured
floor coverings (eg carpet, rugs).
zz Do not install the dryer behind a lockable door,
sliding door, or behind a door where the hinge is
on the opposite side to that of the dryer in such a
way that the full opening of the door is inhibited.
Ensure the dryer door can always be opened fully.

7
 INSTALLATION INSTRUCTIONS

zz Venting

zz Correct installation is very important for all dryers to ensure maximum efficiency
and safety.
zz

zz Never run the dryer unless the airflow system is free from obstruction.

zz There must be adequate ventilation to avoid the back flow of gases into the room
from appliances burning fuels, including open fires, when operating the dryer.

zz Exhaust air must not be discharged into a flue which is used for exhausting fumes
from appliances burning gas or other fuels.

zz External venting
zz Your dryer has been designed to be vented outside to provide the following advantages:
zz Ensures optimum efficiency by preventing recirculation of moist air.
zz Eliminates condensation on walls and ceilings.
zz Reduces the chance of lint being sucked into the dryer.
zz Prevents lint and other fine particles being blown into the room.

zz All external venting systems must be:

zz Made from 100mm diameter flexible foil sleeved with a galvanised metal pipe where
the vent system goes through the wall, or 100mm diameter galvanised metal piping.
zz Exhausted outside and not into another confined space, eg the roof cavity of a house.
zz Fitted with a vent cap outside to stop rain water entering the dryer exhaust system.
zz Angled to avoid condensation running back into the dryer.
zz The vent system should be a maximum of two metres with no more than three 90° bends.
zz Vent systems over two metres long require special installation.
Contact a Fisher & Paykel trained and supported service technician.

zz Internal venting
zz The dryer is set up in the factory for front venting. If front venting is used there must be
adequate ventilation to avoid the build up of moisture in the room, which can affect the
performance of the dryer. Venting must comply with local by-laws and regulations.

8
 INSTALLATION INSTRUCTIONS

Installation options

There are two different ways your dryer can be positioned. Freestanding or inverted
and mounted on a wall.

Freestanding

The dryer stands on the floor and can easily be moved into position.

1 Move the dryer into the desired position. Do not lift the dryer by the top panel.
2 Have a minimum clearance on all sides of at least 20mm.
3 Have a minimum clearance at the rear of 75mm.
The spacers from the accessory wall mounting kit
can be used to set this distance.
4 Install the dryer on a stable and level floor.

Freestanding venting options

Note: the vent system should be less than

two metres long with no more than three 90⁰ bends.

Before a rear venting option is installed the dryer External venting with kit part
must be changed from the front venting factory number PD-DK4W
setup. Remove the outlet grille from the front
left-hand side and replace with the outlet cover
from the rear left-hand side. These covers should be
gently pried at the sides to prevent damage.

External venting
The dryer is vented with a kit that can be positioned
to remove air to the side.

The dryer is vented directly through the wall using

a ducting kit in combination with the duct adaptor
supplied with the dryer.
External venting with kit part
number PD-SVHCW4
The dryer is vented through a window using a
ducting kit in combination with the duct adaptor
supplied with the dryer. This requires the dryer to
be a minimum distance of 140mm from the wall to
ensure the ducting is not restricted with tight bends
or can be crushed.

Internal venting
Front venting is the only recommended option for
venting into the room. The dryer is set up for front
venting when it leaves the factory.

Note: where possible all efforts should be made to

vent the dryer externally to avoid moisture build up
External venting with kit part
around the dryer.
number PD-F0408
9
 INSTALLATION INSTRUCTIONS

Inverted wall mounting installation

Your dryer has been designed to be inverted and mounted on the wall above a
washer or tub. A wall mounting kit must be used. Inverting allows access to the
dryer control panel.

Tools and parts required:

zz Drill and 3mm bit
zz Cross-head screwdriver.

Wall mounting kit includes:

zz 2 x Plastic spacers
zz 2 x Wall hanging brackets
zz 2 x Hanging hook
zz 4 x Wood screws
zz 6 x Screws for hanging hooks and plastic spacers.

10
 INSTALLATION INSTRUCTIONS

Inverted wall mounting

DE7060M = 612mm
DE6060M = 612mm
DE5060M = 612mm
DE5060MU = 612mm
DE4560M = 521mm
Min. 50mm clearance

880mm min. clearance to ceiling

Min. 50mm clearance

Max. lid open height

11
 INSTALLATION INSTRUCTIONS

Wall mounting
1 Determine the position of the dryer on the wall and mark the bracket
position. A minimum of 50mm is needed between the top of the dryer
and the ceiling for ease of installation. If mounting above a washing machine,
allow sufficient room to open the lid of the washer.
Refer to page 11 for lid clearances.
2 Fix the wall hanging brackets to
the wall securely, ie into the stud.
If the studs are too far apart, fit A
a timber slat to the studs and mm
555
then mount the brackets to the
slat. If a slat is used, install a B
second slat behind the spacers
to ensure the dryer is horizontal.
The distance between the centre
of each bracket is 555mm (A).
3 To install the hooks onto the
dryer, remove one screw from
each side (B), reuse these
screws with two more (each side)
from the kit to fasten the hooks
in place. mm
555
4 Remove plastic plugs from the
back of the dryer and screw the
spacers provided in place (C). tre
5 With assistance, mount the dryer cen le
o m o
Fr op h
on the wall brackets. of
t
6 Fit inverted control panel over
the existing panel.
7 Adjust the display to read
correctly on an inverted panel:
zz For DE7060M, DE6060M 835mm
and DE5060M press and
for three seconds.
zz For DE4560M press and
for three seconds. m
The dryer will beep to indicate tto
zz
bo
m
you have made a correct Fro ryer
d
of
selection, and the display will
change after three seconds.
zz Repeat the same steps C
to return the panel to the
factory setting.

12
 INSTALLATION INSTRUCTIONS

Before a rear venting option is installed the dryer must be changed from the front
venting factory setup. Remove the outlet grille from the front left-hand side and replace
with the outlet cover from the rear left-hand side. These covers should be gently pried
at the sides to prevent damage.

External venting options

zz Kits are available that allow the dryer to be vented
upwards or to the side.
zz The dryer can be vented directly through the wall with
a kit, in combination with the duct adaptor supplied
with the dryer.

Note: the vent system should be less than two metres

long with no more than three 90⁰ bends.

Internal venting
Front venting is the only option for internal venting.
The dryer is set up for front venting when it leaves
the factory. External venting with kit part
number PD-DK4W

Note: where possible all efforts should be made to

vent the dryer externally to avoid moisture build up
around the dryer.

Electrical connection

1 This appliance must be connected to a

220V – 240V, 50Hz, sinusoidal, 10A electrical supply.
2 Uncoil the power cord, remove and discard the plastic
pin cover and plug into a power socket.
3 Connect the appliance to an earthed outlet protected
by a fuse of suitable capacity.
External venting with kit part
zz Check the power cord for damage and make sure it is number PD-SVHCW4
not squashed or twisted when installing the dryer.
zz Always remove the power cord from the power socket
by the plug, not by the cord.

13
 INSTALLATION INSTRUCTIONS

Completing the installation

Installation test cycle

Ensure the installation test cycle is completed before you dry any items in your dryer.
This checks your dryer is installed correctly and functioning properly prior to use.

1 Turn your dryer on by pressing ‘POWER’ .

2 Select the ‘Time Dry’ cycle for 30 minutes. Ensure the drum is empty and the door is
closed (you will hear it click shut).
3 Press , the drum will start rotating.
zz Observe the dryer for any problems.
zz The dryer will beep and display any faults on the screen if there are any problems.
Refer to ‘Fault codes’.
4 At the completion of the cycle open the door and check that there is warmth inside the
dryer. This indicates the dryer is operating normally.

If there are any problems, you must address these before proceeding with normal use.
The dryer will automatically turn off at the end of the cycle if there are no problems.

Before you start, it is a good idea to go through the following checklist:

1 Has the packaging been removed?
2 Is the lint filter correctly in place?
3 Has the power cord been connected to an appropriate power supply and the power
turned on?
4 Have you performed the installation test cycle?

Product specifications
DE5060M
DE4560M DE5060MU DE6060M DE7060M
Capacity (kg)* 4.5 5 6 7
DIMENSIONS (mm)
Width 600 600 600 600
Depth 481 571 571 571
Height 825 825 825 825
ELECTRICAL
Volts 220 – 240 220 – 240 220 – 240 220 – 240
Hz 50 50 50 50
Amps (maximum) 10 10 10 10
Rated Power (W) 1750 1750 1750 1770

* Capacity refers to the maximum dry weight of items the dryer can dry at any one time.
Rated capacity is determined by a countries performance standards, so similar dryers may have different
capacities for different markets.

14
 CONTROL PANEL

DE7060M, DE6060M and DE5060M models

6 !0

1 2 3 4 5 7 8 9

1 POWER Press to turn the dryer on/off.

2 Keylock Press for two seconds to disable all buttons on the display panel,
except ‘POWER’ . This prevents accidental button presses.

3 Drying cycles Select your desired drying cycle.

zz Red LED illuminates to indicate the selected drying cycle.

4 Digital display Shows the following:

screen zz Delayed start time of the drying cycle.
zz Notifications if an error is detected or a warning is necessary.

5 Delay Start Press to increase the delay start time for drying cycles.
Note: Delay start is not available for time dry cycles.

6 Progress lights The progress lights indicate what stage of the cycle the dryer is
currently at (‘Damp’, ‘Dry’ or ‘Cooling’). All three lights are on at
the beginning of the cycle. The light for the current stage of the
cycle flashes, and each one goes out when that stage of the cycle
is complete.

7 Dryness Level Allows you to select the level of dryness for your load.

8 Dry Temp Allows you to select the drying temperature for your cycle.

9 START/PAUSE Press to start or pause the selected drying cycle.

!0 Lint Filter The lint filter light will flash when the machine is switched on as a
reminder to clear the lint filter before each cycle.

15
 CONTROL PANEL

DE5060MU model

9 8 7 5 4

!0 6 3 2 1

1 POWER Press to turn the dryer on/off.

2 Keylock Press for two seconds to disable all buttons on the display panel,
except ‘POWER’ . This prevents accidental button presses.

3 Drying cycles Select your desired drying cycle.

zz Red LED illuminates to indicate the selected drying cycle.

4 Digital display Shows the following:

screen zz Delayed start time of the drying cycle.
zz Notifications if an error is detected or a warning is necessary.

5 Delay Start Press to increase the delay start time for drying cycles.
Note: Delay start is not available for time dry cycles.

6 Progress lights The progress lights indicate what stage of the cycle the dryer is
currently at (‘Damp’, ‘Dry’ or ‘Cooling’). All three lights are on at
the beginning of the cycle. The light for the current stage of the
cycle flashes, and each one goes out when that stage of the cycle
is complete.

7 Dryness Level Allows you to select the level of dryness for your load.

8 Dry Temp Allows you to select the drying temperature for your cycle.

9 START/PAUSE Press to start or pause the selected drying cycle.

!0 Lint Filter The lint filter light will flash when the machine is switched on as a
reminder to clear the lint filter before each cycle.

16
 CONTROL PANEL

DE4560M model

5 7

1 2 3 4 6

1 POWER Press to turn the dryer on/off.

2 Keylock Press for two seconds to disable all buttons on the display panel,
except ‘POWER’ . This prevents accidental button presses.

3 Drying cycles Select your desired drying cycle.

zz Red LED illuminates to indicate the selected drying cycle.

4 Digital display Shows the following:

screen zz Notifications if an error is detected or a warning is necessary.

5 Progress lights The progress lights indicate what stage of the cycle the dryer is
currently at (‘Damp’, ‘Dry’ or ‘Cooling’). All three lights are on at
the beginning of the cycle. The light for the current stage of the
cycle flashes, and each one goes out when that stage of the cycle
is complete.

6 START/PAUSE Press to start or pause the selected drying cycle.

7 Lint Filter The lint filter light will flash when the machine is switched on as a
reminder to clear the lint filter before each cycle.

17
 CONTROL PANEL

Timed programmes (Time Dry)

When a timed cycle is selected the machine dries for the selected time regardless
of the level of moisture in the load. It is important to check the items throughout the
timed programmes to avoid over drying.

To adjust the length of timed cycles (DE7060M, DE6060M, DE5060M and DE5060MU):
zz Press ‘Time Dry’.
zz Press ‘Delay Start ’.

To adjust the length of timed cycles (DE4560M):

zz Press ‘Time Dry’ to scroll through the time selections available.

Time to go

If you have selected one of the ‘Time Dry’ cycles your dryer displays
approximately how many minutes the cycle has remaining.
The word is displayed on the screen for automatic cycles.
Time to go

Airing/Cool down (Cooling)

When the dryer has sensed that the load is dry it will
automatically go into an airing or cool down cycle.
During ‘Cooling’ the drum tumbles and cool air is blown
through the clothes. This cools the load to reduce creasing
Cool down mode
if the clothes are left in the dryer.

Keylock

This option enables you to deactivate the buttons on the display panel, except
for the ‘POWER’ and . This option helps prevent accidental button presses.

To turn Keylock ON or OFF, at any time when the dryer is powered on:
zz Press for two seconds.
Note: When activated, the light next to the is illuminated.

If Keylock is activated and the dryer is powered off:

zz To turn your dryer on, press ‘POWER’ , then press for two seconds to turn
Keylock off. Select your drying cycle, any options and then press to start the cycle.

18
 DRYING CYCLES

DE7060M model

Your dryer has a number of drying cycles to suit your laundry needs. Selecting the most
appropriate cycle for each particular load will help to ensure you get the best result.

MAX.
DEFAULT DEFAULT
LOAD
CYCLE DESIGNED FOR DESCRIPTION DRYNESS DRYING
SIZE
LEVEL* TEMP
(kg)
Everyday** Everyday clothing, High heat cycle 7 Dry High
eg t-shirts, trousers. for rapid drying of
everyday clothing.
Heavy Heavy durable Longer, high heat 6 Dry/ High
garments, eg work cycle for heavier Extra Dry
sweatshirts/jerseys, fabrics and denim.
rugby shorts, jeans,
tea towels.
Delicate Delicate clothing Cooler cycle for 4 Dry Medium
items, eg synthetics carefully drying
and fine fabrics. delicate and heat
sensitive fabrics.
Time Dry Clothes that you User selectable 6 N/A High
wish to dry for 30 – 150 minute
a specific time drying time.
period.

* Dryness level is only an option on automatic sensing cycles. On the ‘Time Dry’ cycle, dryness will vary
depending on the load and its initial moisture content.
** ‘Everyday’, ‘Dry’, ‘High’ dry temp is the recommended cycle for everyday cotton items.

19
 DRYING CYCLES

DE6060M and DE5060M models

Your dryer has a number of drying cycles to suit your laundry needs. Selecting the most
appropriate cycle for each particular load will help to ensure you get the best result.

MAX.
DEFAULT DEFAULT
LOAD
CYCLE DESIGNED FOR DESCRIPTION DRYNESS DRYING
SIZE
LEVEL** TEMP
(kg)*
Everyday*** Everyday clothing, High heat cycle 5 or 6 Dry High
eg t-shirts, trousers. for rapid drying
of everyday
clothing.
Heavy Heavy durable Longer, high heat 5 Dry/ High
garments, eg work cycle for heavier Extra Dry
sweatshirts/jerseys, fabrics and
rugby shorts, jeans, denim.
tea towels.
Delicate Delicate clothing Cooler cycle for 4 Dry Medium
items, eg synthetics carefully drying
and fine fabrics. delicate and heat
sensitive fabrics.
Time Dry Clothes that you User selectable 5 N/A High
wish to dry for 30 – 150 minute
a specific time drying time.
period.

* Depends on your model of dryer (5 or 6kg capacity).

** Dryness level is only an option on automatic sensing cycles. On the ‘Time Dry’ cycle, dryness will vary
depending on the load and its initial moisture content.
*** For DE5060M model ‘Everyday’, ‘Dry’, ‘High’ dry temp is the recommended cycle for everyday cotton items.
For DE6060M model ‘Everyday’, ‘Dry/Extra Dry’, ‘High’ dry temp is the recommended cycle for everyday
cotton items.

20
 DRYING CYCLES

DE5060MU model

Your dryer has a number of drying cycles to suit your laundry needs. Selecting the most
appropriate cycle for each particular load will help to ensure you get the best result.

MAX.
DEFAULT DEFAULT
LOAD
CYCLE DESIGNED FOR DESCRIPTION DRYNESS DRYING
SIZE
LEVEL** TEMP
(kg)*
Everyday** Everyday clothing, High heat cycle 5 Dry High
eg t-shirts, trousers. for rapid drying
of everyday
clothing.
Heavy Heavy durable Longer, high heat 5 Dry/ High
garments, eg work cycle for heavier Extra Dry
sweatshirts/jerseys, fabrics and denim.
rugby shorts, jeans,
tea towels.
Delicate Delicate clothing Cooler cycle for 4 Dry Medium
items, eg synthetics carefully drying
and fine fabrics. delicate and heat
sensitive fabrics.
Time Dry Clothes that you User selectable 5 N/A High
wish to dry for 30 – 150 minute
a specific time drying time.
period.

* Dryness level is only an option on automatic sensing cycles. On the ‘Time Dry’ cycle, dryness will vary
depending on the load and its initial moisture content.
** For DE5060MU model ‘Everyday’, ‘Dry’, ‘High’ dry temp is the recommended cycle for everyday cotton items.

21
 DRYING CYCLES

DE4560M model

Your dryer has a number of drying cycles to suit your laundry needs. Selecting the most
appropriate cycle for each particular load will help to ensure you get the best result.

MAX.
LOAD
CYCLE DESIGNED FOR DESCRIPTION
SIZE
(kg)
Everyday* Everyday clothing, High heat cycle for rapid 4.5
eg t-shirts, trousers. drying of everyday clothing.
Air Dry Clothes that you wish to dry 40 minute timed cycle with 2
for a specific time period, no heat.
without heat.
Delicate Delicate clothing items, Cooler cycle for carefully 3
eg synthetics and fine fabrics. drying delicate and heat
sensitive fabrics.**
Time Dry Clothes that you wish to dry User selectable 30 – 150 minute 4
for a specific time period. drying time.

* ‘Everyday’ is the recommended cycle for everyday cotton items.

** Also used for safely drying bulky items on low-medium heat.

22
 SORTING AND LOADING

When preparing your load there are some important things to consider:

Sorting

zz We recommend sorting your garments before placing them into the dryer.
Sort into loads of similar items, and loads that will likely take similar times to dry.
Heavier items (eg towels, and flannelette sheets) are best dried separately from
lightweight items (eg synthetics, polyester-cotton sheets and shirts).
This prevents some items becoming over-dried while others are still damp
and helps extend the life of your clothing and linen.
zz Fisher & Paykel recommends tumble drying bulky items such as duvets/doonas
on low-medium heat only. Do not overload the drum because this can cause
scorching of the item.
zz Care labels provide valuable information about the fabric type and how the item
should be dried. Always follow advice on care labels and only dry items in this dryer
with care labels indicating tumble drying is suitable.
zz Drying your clothes as soon as you remove them from the washer will decrease
both wrinkles formation and dye transfer from coloured to white items.
zz Separate coloured items from white/light items where possible, especially when
new. Colour run may be an issue, particularly if you intend to delay the start of the
drying cycle.
zz We recommend that articles of clothing with screen-printing are turned inside out
to prevent damage to the print. Hooks or zippers should be fastened and where
possible and those items turned inside out.

SPECIFIC SUGGESTED
SUGGESTED
ITEM DRYING CYCLE AND COMMENTS
TEMPERATURE
REQUIREMENTS OPTIONS
Towels Everyday High Towels produce a lot of lint and
are best dried on their own.
Sheets, pillowcases, Everyday High Ensure duvet/doona cover
duvet/doona openings are buttoned/domed
covers before placing in the dryer.
Bulky items — Small Delicate Medium Only dry one bulky item at a time
blankets and and place dryer balls (or tennis
jackets balls) into the dryer at the same
time to ensure the bulky item
moves around evenly.
Delicates, fine Delicate Medium You can further reduce the
fabrics and dryness level to damp.
synthetics
Jeans Heavy High Turn jeans inside out to help
maintain their appearance.
Dry separately from other items.

23
 SORTING AND LOADING

Before you load

zz Check pockets for items that could damage your clothes or get caught in the dryer.
zz Close zippers, hooks and eyes, and other fastenings (ie fasten the openings of duvet/
doona covers), and remove loose bra wires. These may damage both your dryer and
your clothes.
zz Check the lint filter is clean and the water tank is empty (if the dryer is not set up to
drain automatically).

Loading
Garments need to be loaded correctly to minimise creasing and wrinkling, and to
ensure the load is dried evenly.
zz Allow enough room in the dryer for clothes to tumble freely. (Hint: load the dryer in
terms of the space the garments take up when dry, rather than when they are wet).
zz Shake clothes out and load individually to help items dry evenly and reduce tangling.
zz Only dry a sheet load up to a maximum of 4kg in the dryer at one time.
zz Hang garments as soon as the drying cycle is complete to reduce the need for ironing.

Drying times
zz Drying very small loads is inefficient. Try to dry medium to large loads.
zz Heavier items (towels, flannelette sheets) will take longer to dry than light items
(synthetics and polyester cotton sheets and shirts).
zz Drying times can be reduced by spinning the wash load at the highest spin speed
suitable for the load type in your washing machine.
zz Check bulky items during the cycle to ensure even drying, pause the dryer and
reposition the item if necessary.

Drying duvets/doonas and other bulky items

Depending on the size, you may need to use a commercial dryer at the laundromat.
Add your bulky item to the dryer along with dryer balls (or tennis balls) to help evenly
distribute the filling and cut down dryer time. Dry at low-medium temperature only,
stopping regularly to check.

Do not leave your dryer unattended while tumbling bulky items.

Remove the duvet/doona from the dryer every half hour or so and fluff to redistribute
the filling. Return items to the dryer and continue the cycle. This will ensure that your
duvet/doona dries evenly.

24
 GETTING STARTED QUICKLY

Lint

Some items are lint givers, while others are lint collectors. Always dry lint givers
and collectors separately.

LINT GIVERS LINT COLLECTORS

Towels Synthetics eg polar fleece
Flannelette sheets Corduroy
Polyester cottons

zz Check the lint filter is clean before every load. Ensure it is replaced correctly before
using your dryer.
zz The lint filter indicator light will flash at the beginning of every cycle when the machine
is switched on, as a reminder to check the lint filter.
zz Sort and load items into the dryer drum, ensuring no items are in the way of the door.
Close the door.

1 Press ‘POWER’ to activate your dryer.

2 Your dryer will default to the ‘Everyday’ cycle. Select your desired drying cycle by
pressing the cycle button of your choice.
3 DE7060M, DE6060M, DE5060M and DE5060MU models only. Select your preferred
drying options, using the buttons on the right hand side of the panel (if you wish to
select options different from the default options for the cycle).
4 Press to start the cycle.

zz If you make an invalid selection the dryer will beep to alert you.
zz When the cycle finishes, your dryer will beep and then turn off automatically.
zz If you wish to change a cycle once drying has started, press then select the
new cycle. Press to restart the dryer with the new cycle. This may affect
drying performance.

zz If you wish to stop the dryer before the cycle has finished you MUST remove
the clothes IMMEDIATELY and spread them out to cool. DO NOT leave the clothes
in the dryer or bunched up in a clothes basket. Take extreme care as the drum
and the load items may be extremely hot.
zz Failure to follow the advice in this guide may result in damage to your garments
and your expectations of drying performance may not be met.

25
 CUSTOMISING DRYING CYCLE

Delay Start (DE7060M, DE6060M, DE5060M and DE5060MU models only)

The ‘Delay Start’ option enables you to delay the start of the drying cycle from between
5 minutes and 12 hours. Times you can select are 5 min, 15 min, 30 min, 1 hour, then
hourly up to 12 hours. This can be useful to time your drying to finish when you arrive
home from work, or to start when power rates are lower.

To ‘Delay Start’ your cycle:

1 Select the cycle.
2 Press ‘Delay Start ’ to cycle through the delay start times available.
3 Press to confirm your selection and start the countdown.
4 The display will indicate the time until the cycle will start.

To decrease or turn off ‘Delay Start’:

1 Press ‘Delay Start ’ to cycle through the delay start times available.

Avoid using ‘Delay Start’ for damp, non-colourfast items as this may cause dye run to
occur.

Drying cycle options (DE7060M, DE6060M, DE5060M and DE5060MU models only)

All drying cycles default to the recommended options based on the average expected
load to be dried. You can vary the options (‘Dryness Level’, ‘Dry Temp’) to create your
desired cycle.

To change the cycle or options you have selected after a cycle has started:
zz Press and select your new cycle or options, then press again to resume drying.

Note: Some options may not be available for selection under certain conditions and
after particular stages of the drying cycle have passed.

DESCRIPTION OPTIONS
Dryness Level There are five dryness levels from
When your dryer senses that the clothes ‘Damp’ through to ‘Extra Dry’.
have dried to the dryness level selected, If you wish to change from the
the dryer will automatically finish the cycle. default dryness, you can choose
Note: Two lights are used to show some the dryness level to suit your load
dryness levels, eg to achieve the ‘Damp depending on how dry you wish
Dry’ setting both the ‘Dry’ and the ‘Damp’ your items to be.
dry lights will be illuminated.
Dry Temp High: Clothes temperatures reach
There are four drying temperatures you up to 80°C.
can choose from for your cycle. Medium: Clothes temperatures
reach up to 70°C.
Low: Clothes temperatures reach
up to 45°C.
No heat: Cool air is blown through
the dryer for the period selected.

26
 CUSTOMISING DRYING CYCLE

Customising dryer cycles (DE7060M, DE6060M, DE5060M and DE5060MU models only)

After using your dryer a few times you may discover there are some drying options you
prefer for some cycles.

You can programme your dryer to remember the drying options you prefer for each
drying cycle, eg you may want to set the ‘Everyday’ cycle to a lower drying temperature.

To customise a cycle:
1 Press ‘POWER’ to turn the dryer on.
2 Select the cycle you wish to customise.
3 Press any of the drying options buttons for three seconds. The lights will flash
on and off and the display will show to indicate that the dryer is in cycle
adjustment mode.
4 Select the drying options you prefer by pressing the relevant option button.
5 Press for three seconds to save the selected settings. The dryer will then beep to
indicate your customised cycle has been saved.

Reset Defaults

You can reset your dryer to the default settings it left the factory with:
1 Press and together for three seconds.
2 Your dryer will now be reset to the default settings.

27
 CARING FOR YOUR DRYER

When you have finished using your dryer

zz Unplug the machine from the power socket.
zz Wipe around the door to remove any remaining condensation and foreign matter.
zz Clear the lint filter.

Cleaning your dryer

Before you start cleaning your dryer, ensure that it is disconnected from the power
(ie unplug the machine from the power socket).

Cleaning the control panel and outer surfaces of the dryer

Use a soft damp cloth to wipe all surfaces, then wipe dry. Avoid using chemical or
scouring cleaners, as these will damage the paint and plastic surfaces of your dryer.

Cleaning the inside of your dryer

It is important that you occasionally clean the inside of your dryer. If the drum has
any residual dirt or lint stuck to it, remove this and wipe it clean with a damp cloth.
Do not leave any metal objects in the drum, as these may cause rust.

Cleaning the filters

Cleaning the lint filter

zz Lint is generally formed during wearing and washing. Fibres (ie lint) released from
the clothes during the drying cycle are collected in the lint filter.
zz It is important to clean the lint filter after every load, as the lint produced in the drying
process can become a fire hazard if it is allowed to accumulate in or around your dryer.
zz The lint filter is located in the door opening (at the bottom).

To clean the filter:

1 Open the dryer door.
2 Remove the lint filter by pulling it up and out of the
filter slot. Open it out and wipe the surfaces clean
with your hand.
3 Close the lint filter and place it back in the opening.
Ensure the filter is fitted correctly back in place
before operating the dryer.
Lint filter

28
 BEFORE YOU CALL FOR SERVICE

User warnings

Your dryer is capable of diagnosing a number of its own problems. It will sound a
continuous series of beeps and display a user prompt when it has a problem that
you can correct yourself. To stop the beeps sounding, touch any button on the
control panel. Do not try to continue your drying cycle once you stop the noise.
You must address the problem the dryer is alerting you to. Check the below table
before you call for service.

PROBLEM DISPLAYED AS WHAT TO DO

Keylock is Press for two seconds to deactivate the Keylock.
activated

The door is Close the door fully and press .

not closed
Try opening and closing the door again.
Reposition the load, make sure the load is correctly in
the drum and that protruding items are not stopping
the door from closing.
Dryer has Press to resume the cycle.
been paused

Once you have addressed the issue the user prompt was alerting you to, try using your
dryer as per usual. If the issue persists, call your Fisher & Paykel trained and supported
service technician.

29
 FAULT CODES

When a continuous series of beeps is sounded, all the lights turn off on the control
panel and a number appears on the display, a fault has occurred. The dryer will
automatically enter this mode if a fault occurs. The fault code will be displayed as
followed by a number on the digital display. To stop the beeps, press any button then
perform the following steps:

1 Turn your machine off at the power socket.

2 Wait one minute and turn it back on.
3 Check your machine is installed correctly (refer to ‘Installation instructions’ section).
4 Remove your load from the dryer and retry.
5 Perform a ‘Time Dry’ cycle, eg ‘Time Dry’ for 30 minutes.
6 If the fault re-occurs repeat steps 1 and 2.
7 If the machine still will not work call a Fisher & Paykel trained and supported service
technician to arrange service (refer to the ‘Customer care’ section). Record the fault
code number displayed and the serial number of your dryer (located on the rear of the
machine, or on the inside of the door below the glass) before calling. The fault code will
indicate to the service technician what the problem could potentially be.

If a fault code is being displayed, you can still turn your dryer off by pressing ‘POWER’ .

30
 TROUBLESHOOTING

The following is a list of problems you may encounter when using this appliance and
some suggestions that may help to correct the problem. If you still have problems,
contact your Fisher & Paykel trained and supported service technician.

PROBLEM POSSIBLE CAUSES WHAT TO DO

Pressing ‘POWER’ Fault with household Try plugging in and turning on
does not turn power supply. another electrical device at the
on the dryer same socket.
Dryer does Dryer set to ‘Air Dry’ cycle Check what cycle the dryer is set to
not heat (DE4560M model only). (refer ‘Drying cycles’). Change to
preferred cycle.
The dryer has progressed Check the progress lights — is the
to ‘Cooling’. ‘Cooling’ light illuminated? Refer to
‘Progress lights’ .

Pressing Dryer door not closed Open and close the door. Check that
does not start properly. the lint filter is correctly in place and
the drying cycle not obstructing the door.
Is the dryer displaying a Refer to ‘Before you call for service’.
user warning or fault code?
Lint filter needs to be Empty the lint filter and ensure it is
emptied. correctly in place.
Dryer is overloaded. Remove some items from the dryer.
‘Delay Start’ function is set. Refer to page 26 for more
information.
Keylock is ON. To disable press for two seconds.
Dryer stops Power failure. Press ‘POWER’ and restart the
working desired cycle.
mid-cycle
Dryer has been paused. Press to restart the cycle.
Dryer door is open. Ensure the door is firmly shut.
Clothes getting Cycle selected not Ensure the cycle selected is
too hot or appropriate for the load. appropriate for items in the load.
damaged Refer to ‘Drying cycles’.
Items removed from dryer Removing items before cool down
before the end of cycle cool may damage clothing if it is not
down had finished. spread out and exposed to air to
cool once removed from the dryer.
Dryer is beeping Dryer has a fault. Try turning the dryer off and waiting
and displaying 30 seconds before turning it back on.
unfamiliar light Refer to ‘Before you call for service’.
patterns and/or
message on the
digital display

31
 TROUBLESHOOTING

PROBLEM POSSIBLE CAUSES WHAT TO DO

Dryer is taking Drying cycle selected not Select an appropriate cycle for the
too long appropriate for the load. load. Refer to ‘Drying cycles’.
/results were
Dryness level selected not Select a higher dryness level. Refer to
not satisfactory
appropriate for the load. ‘Dryness Level’.
Dryer overloaded for Some cycles have a lower max load
the cycle. size. Refer to ‘Drying cycles’.
Try dividing the load in half and
dry half at a time.
Lint filter is blocked. Clean the lint.
Load overly wet at the start Remove more water from the
of cycle. load before placing it in the dryer,
eg select a faster spin speed on your
washer, if appropriate for your load.
Load was damp dry at the If the load had been partially air dried,
start of cycle. eg has been washed and placed on
the line, use a ‘Time Dry’ cycle and
monitor the dryness of your clothes.
Items got tangled. Try separating items and drying similar
items together. Refer to ‘Loading’
for further tips.
Noises Dryer is overloaded. Remove some items from the dryer.
Dryer has a fault. Dryer is beeping and displaying
unfamiliar light patterns and/
or message on the digital display.
Refer to ‘Before you call for service’.
Vibration Dryer is not installed on Ensure the dryer is installed on a flat,
a stable surface. stable surface.
Dryer is overloaded. Remove some items from the dryer.
Creasing ‘Dry Temp’ and/or Try selecting a lower ‘Dry Temp’ and
‘Dryness Level’ selected ‘Dryness Level’
too hot/too long for
load type (DE7060M,
DE6060M, DE5060M and
DE5060MU only).
Dye transfer White/light and coloured Remember to separate white/light and
items not separated coloured items before placing them in
before drying. the dryer.
Wet items left sitting in Refer to ‘Sorting’ for tips to prevent
the dryer for long periods dye transfer.
of time before drying.

32
 TROUBLESHOOTING

PROBLEM POSSIBLE CAUSES WHAT TO DO

Linting Lint filter not cleaned or Ensure the lint filter is cleaned after
replaced. every cycle and replaced correctly.
Refer to ‘Cleaning the filters’.
Loads not sorted correctly. Dry lint givers separately from lint
receivers. Also, dry similar colours
together eg light coloured items
with light coloured items, dark items
with dark items. Refer to ‘Sorting and
loading’.
Clothes over dried. Over drying clothes in the dryer can
cause them to attract lint. Use an auto
sensing cycle or ensure you check your
load if using the time dry cycles to avoid
over drying. Refer to ‘Drying cycles’.
Fabric Instructions on care label Follow the instructions on the care label
damage not followed. of the items.
‘Dry Temp’ or ‘Dryness Level’ Ensure the ‘Dry Temp’ and ‘Dryness
selected not appropriate for Level’ selected is appropriate for the
the fabric type (DE7060M, fabric type. Refer to the items care
DE6060M, DE5060M and label. Refer to ‘Drying cycles’.
DE5060MU only).
Metal parts on the items or Fasten zips and other clasps
in the load. before placing items in the dryer.
Items not separated or Dry similar items together.
dried on an appropriate Ensure an appropriate cycle is selected.
cycle for the fabric type. Refer to ‘Drying cycles’.
Used a ‘Time Dry’ cycle Ensure that clothes are checked for
and did not monitor the dryness during the cycle when using the
dryness of clothes during timed programmes to avoid over drying.
the cycle. Refer to ‘Customising drying cycle’.
Tangling Loads not separated Try separating out larger items from
during loading. smaller items.
Items loaded into the Load items individually into the dryer.
dryer incorrectly. Do not place folded items in the dryer.
Load size too large. Try drying smaller load sizes.
Some cycles have a lower maximum
load size. Refer to ‘Drying cycles’.
Sheets and duvet/doona Dry sheets and duvet/doona covers
covers due to their size, separately from other laundry, apart
are prone to tangling. from towels. Ensure duvet/doona covers
are buttoned or fastened closed before
drying. Try adding a knotted towel to
sheets loads if you are experiencing a
lot of tangling.

33
 MANUFACTURER’S WARRANTY

For New Zealand and Australia only. You automatically receive a 2-year Manufacturer’s
Warranty with the purchase of this vented clothes dryer covering parts and labour for
servicing within the country of purchase.

Fisher & Paykel undertakes to:

Repair or, at its option, replace without cost to the owner either for material or
labour any part of the product, the serial number of which appears on the product,
which is found to be defective within TWO YEARS of the date of purchase.

Note: This Manufacturer’s Warranty is an extra benefit and does not affect your
legal rights.

This Manufacturer’s Warranty DOES NOT cover

A Service calls which are not related to any defect in the product. The cost of a service
call will be charged if the problem is not found to be a product fault. For example:
1 Correcting the installation of the product.
2 Instructing you how to use the product.
3 Replacing house fuses or correcting house wiring or plumbing.
4 Correcting fault(s) caused by the user.
5 Noise or vibration that is considered normal, eg drain/fan sounds, machine noises
or user warning beeps.
6 Correcting damage caused by pests, eg rats, cockroaches, etc.
7 Poor drying performance due to incorrect installation and maintenance
eg blocked lint filter, blocked condenser or full water tank.
8 Poor drying performance due to incorrect loading, eg overloading or underloading.
9 Damage from articles in the drum, eg bra wires, pens, crayons, dye transfer or
flammable material.
B Defects caused by factors other than:
1 Normal domestic use; or
2 Use in accordance with the product’s User guide.
C Defects to the product caused by accident, neglect, misuse or ‘act of God’.
D The cost of repairs carried out other than by a Fisher & Paykel trained and supported
service technician or the cost of correcting such repairs.
E Normal recommended maintenance as set out in the product’s User guide.
F Repairs when the appliance has been dismantled, repaired or serviced by other than
a Fisher & Paykel trained and supported service technician or the selling dealer.
G Pick-up and delivery.
H Transportation or travelling costs involved in the repair when the product is installed
outside the Fisher & Paykel trained and supported service technician’s normal
service area.

Nothing in this Manufacturer’s Warranty is intended to, or does, limit any rights you
may have under law to recover the costs of inspecting or returning the goods to us.

34
 MANUFACTURER’S WARRANTY

This product has been designed for use in a normal domestic (residential) environment.
This product is not designed for commercial use (whatsoever). Any commercial use
by a customer will affect this product’s Manufacturer’s Warranty.

Service under this Manufacturer’s Warranty must be provided by a Fisher & Paykel

trained and supported service technician (refer to the ‘Customer care’ section at
the back of this book). Such service shall be provided during normal business hours.
This Manufacturer’s Warranty certificate should be shown when making any claim.

For Australian Customers

This Manufacturer’s Warranty is an extra benefit and does not affect your legal rights.
Our goods come with guarantees that cannot be excluded under the Australian
Consumer Law. You are entitled to a replacement or refund for a major failure and
for compensation for any other reasonably foreseeable loss or damage. You are also
entitled to have the goods repaired or replaced if the goods fail to be of acceptable
quality and the failure does not amount to a major failure.

Please keep this User guide in a safe place.

35
 CUSTOMER CARE

Before you call for service or assistance...

Check the things you can do yourself. Go online to our website, fisherpaykel.com,
for Support and Product Help. and refer to your User guide to check:

1 Your product is correctly installed.

2 You are familiar with its normal operation.
3 You have read the ‘Before you call for service’, ‘Fault codes’ and ‘Troubleshooting’
sections at the back of the book.

If after checking these points you still need assistance or parts, we recommend you
book a service through our website with your nearest Fisher & Paykel trained and
supported service technician, or call Customer Care for assistance.

In New Zealand if you need assistance…*

Visit us online or call the Fisher & Paykel Customer Care Centre and talk to one of our
Customer Care Consultants.
Toll Free: 0800 FP CARE or 0800 372 273
Website: fisherpaykel.com
Postal address: Fisher & Paykel Appliances Ltd, PO Box 58550, Botany, Auckland 2163

If you need service…*

Fisher & Paykel has a network of Fisher & Paykel trained and supported service technicians
who can carry out any service necessary on your appliance. Visit our website or call
our Customer Care Centre for a list of Fisher & Paykel trained and supported service
technicians in your area.

In Australia if you need assistance…*

Visit us online or call the Fisher & Paykel Customer Care Centre and talk to one of our
Customer Care Consultants.
Toll Free: 1300 650 590
Website: fisherpaykel.com
Postal address: Fisher & Paykel Appliances Australia Pty Ltd, PO Box 798,
Cleveland QLD 4163

If you need service…*

Fisher & Paykel has a network of Fisher & Paykel trained and supported service technicians
that can carry out any service necessary on your appliance. Go online to our website or
call our Customer Care Centre for a list of Fisher & Paykel trained and supported service
technicians in your area.

*If you call, write or contact us via our website please provide:
Your name and address, model number, serial number, date of purchase and a complete
description of the problem. This information is needed in order to better respond to
your request for assistance.

Product details can be found on the rear of the machine, and/or on the inside of the
door below the glass (when the door is open).

36
 CUSTOMER CARE

Registration

Register your product with us so we can provide you with the best service possible.
To register your product visit our website: fisherpaykel.com

Complete and keep for safe reference:

Model

Serial No.

Purchase Date

Purchaser

Dealer

Suburb

Town

Country

37
 FISHERPAYKEL.COM

© Fisher & Paykel Appliances 2019. All rights reserved.

The product specifications in this document apply to the specific
products and models described at the date of issue. Under our policy
of continuous product improvement, these specifications may change
at any time. You should therefore check with your Dealer to ensure this
document correctly describes the product currently available.

NZ AU SG

428118J 11.19