Good Documentation Practice
Good Documentation Practice
Good Documentation Practice
GENERAL REQUIREMENTS
Below mentioned requirements should be applied to all the documentation within the GMP
environment.
A. Clearly written documentation:
● All documents must be accurate and written in a manner that prevents errors and ensures
consistency.
● If documents are to be used together, e.g. a SOP and a form, then each should reference the other.
● Ensure there is traceability between two or more documents/records using formal document
numbers or record identification.
B. Using indelible ink:
● All records must be filled out in indelible BLACK or BLUE ballpoint pen for long term legibility.
● Do not use pencil or ink that can be erased.
C. Legible handwritten Entries:
● A document is unusable if it cannot be read, so care must be taken to ensure that handwriting is
legible. All entries must be made at the time the tasks are performed and should be legibly signed and
dated.
● The same is true for electronic documents and records – language should be clear and
unambiguous.
D. Reviewing and approving:
● To ensure that the information is correct and accurate, documents and records should be reviewed by
someone who has performed the task and has proper knowledge. A signature and date by the
reviewer/approver confirm that a review has taken place.
● Unsigned documents or records are incomplete and should not be used to perform any task or
considered as evidence of a completed task
E. Employee signatures:
● Handwritten signatures must be unique to the individual and listed within the signature register to
ensure that the signature is traceable to the concerned employee (or contractor).
● Any employee should not be permitted to sign for another member of staff unless delegated.
Signatures must never be forged.
● The management of the signature record should be governed by a procedure and routinely reviewed
so that it remains current – new employee should sign the signature register during induction, the
signature register must indicate the date employee exit.
PREPARATION OF DOCUMENTS
1. Clear and concise titles should be used for headings, tables, graphs, etc.
2. Pages in the master document should be numbered as X of Y.
3. Full-text spelling with the abbreviation in brackets should be used for the first time. The
abbreviation may be used in place of full-text spelling in the remainder of the document.
4. All documents should have the signature and date of the person who prepared the document,
reviewed the document and approved the document.
5. All master documents should have an effective date, approval date, and current version number.
6. Respective SOPs should be followed while preparing the documents.
7. Words that everyone can understand should be used. Unfamiliar words reduce the reader’s
understanding of what is written. Definitions of abbreviations should always be included in the
document for reference. This is most effectively done by including the definitions in a table format, at
the start or end of the document.
8. Ensure that the contents of the document are not squeezed into a smaller area just to limit page
numbers. Documents with small margins and no spaces between paragraphs and headings can be
difficult to look at, hard and slower to read. Space the contents out so that the type/font is easy to read
for all users.
9. When creating a document, consider the context in which the document may be used in the future
and whether the reader has enough background information.
10 People remember information best when there is a strong visual prompt, such as a diagram. When
the document has to be lengthy, consider using tables to structure the information for the easy
understanding of the reader.
11. Training of the document should be planned only after approval of document and shall be
completed before the effective date.
2. The date should be entered in DD.MM.YY format. For example, 27th July 2013 should be written
as 27.07.13. Place “0” before the digit if the digit is less than 10 for the recording of date.