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Supply Chain Hurricane Tabletop Exercise: Situation Manual

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Supply Chain

Hurricane Tabletop
Exercise
Situation Manual
[Insert Date]

*[Insert Caveat]*

This Situation Manual (SitMan) provides exercise participants with all the necessary tools for their
roles in the exercise. Some exercise material is intended for the exclusive use of exercise planners,
facilitators, and evaluators, but players may view other materials that are necessary to their
performance. All exercise participants may view the SitMan.

Photo Courtesy of CISA


CISA Tabletop Exercise Package (CTEP)
Supply Chain Hurricane Tabletop Exercise
Situation Manual (SitMan)

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[Insert Sponsor Organization]


[INSERT CAVEAT]
CISA Tabletop Exercise Package (CTEP)
Supply Chain Hurricane Tabletop Exercise
Situation Manual (SitMan)

EXERCISE AGENDA
Start Time End Time Activity
7:45 a.m. 8:30 a.m. Registration
8:30 a.m. 8:45 a.m. Welcome and Participant Briefing
8:45 a.m. 9:45 a.m. Module One: Pre-Incident
9:45 a.m. 9:55 a.m. Break
9:55 a.m. 10:55 a.m. Module Two: Incident
10:55 a.m. 11:05 a.m. Break
11:05 a.m. 12:05 p.m. Module Three: Post-Incident
12:05 p.m. 12:30 p.m. Hot Wash
*All times are approximate

[Insert Sponsor Organization] i Exercise Agenda


[INSERT CAVEAT]
CISA Tabletop Exercise Package (CTEP)
Supply Chain Hurricane Tabletop Exercise
Situation Manual (SitMan)

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[Insert Sponsor Organization] ii Exercise Agenda


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CISA Tabletop Exercise Package (CTEP)
Supply Chain Hurricane Tabletop Exercise
Situation Manual (SitMan)

EXERCISE OVERVIEW
Exercise Name Supply Chain Hurricane Tabletop Exercise (TTX)
Exercise Dates [Indicate the start and end dates of the exercise]
This exercise is a TTX planned for [insert exercise duration], at [insert
exercise location]. Exercise play is limited to [insert exercise parameters].
Scope This exercise was developed using materials created by the Cybersecurity
and Infrastructure Security Agency (CISA) for a CISA Tabletop Exercise
Package (CTEP).
Prevention, Protection, Mitigation, Response, and Recovery [Select
Mission Area(s)
appropriate Mission Areas]
Planning, Intelligence and Information Sharing, Risk Management for
Capabilities Protection Programs and Activities, and Supply Chain Integrity and
Security.
1. Evaluate how effective current plans, procedures, and agreements
are in mitigating and responding to and recovering from impacts
from a catastrophic event to the relevant supply chain.
2. Identify threats, hazards, vulnerabilities, and consequences for the
supply chain.
Objectives 3. Identify critical functions, actions, and timeframes to maintain
supply chain continuity due to a catastrophic incident.
4. Discuss and validate multidirectional communication processes in
accordance with existing supply chain continuity plans and
procedures.
5. [Insert additional exercise objectives as necessary].
Threat or
Supply Chain Disruption (Hurricane)
Hazard
This is an interactive, discussion-based exercise focused on a supply chain
Scenario disruption resulting from a hurricane. The scenario consists of three
modules: Pre-Incident, Incident, and Post-Incident.
[Insert the name of the sponsor organization, as well as any grant programs
Sponsor
being utilized, if applicable]
Participating
[Please see Appendix A.]
Organizations
[Insert the name, title, agency, address, phone number, and email address of
Point of
the primary exercise Point of Contact (POC) (e.g., exercise director or
Contact
exercise sponsor).]

[Insert Sponsor Organization] 1 Exercise Overview


[INSERT CAVEAT]
CISA Tabletop Exercise Package (CTEP)
Supply Chain Hurricane Tabletop Exercise
Situation Manual (SitMan)

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[Insert Sponsor Organization] 2 Exercise Overview


[INSERT CAVEAT]
CISA Tabletop Exercise Package (CTEP)
Supply Chain Hurricane Tabletop Exercise
Situation Manual (SitMan)

GENERAL INFORMATION
Exercise Objectives and Capabilities
The following exercise objectives in Table 1 describe the expected outcomes for the exercise. The
objectives are linked to capabilities, which are the means to accomplish a mission, function, or
objective based on the performance of related tasks, under specified conditions, to target levels of
performance. The objectives and aligned capabilities are guided by senior leaders and selected by
the Exercise Planning Team (EPT).
Exercise Objectives Capability
✓ Planning
Evaluate how effective current plans, procedures,
and agreements are in mitigating and responding ✓ Intelligence and Information Sharing
to and recovering from impacts from a catastrophic ✓ Risk Management for Protection
event to the relevant supply chain. Programs and Activities
✓ Supply Chain Integrity and Security
✓ Planning
Identify threats, hazards, vulnerabilities, and ✓ Intelligence and Information Sharing
consequences for the supply chain. ✓ Risk Management for Protection
Programs and Activities
✓ Supply Chain Integrity and Security
✓ Planning
Identify critical functions, actions, and timeframes ✓ Intelligence and Information Sharing
to maintain supply chain continuity due to a ✓ Risk Management for Protection
catastrophic incident. Programs and Activities
✓ Supply Chain Integrity and Security
✓ Planning
Discuss and validate multidirectional
communication processes in accordance with ✓ Intelligence and Information Sharing
existing supply chain continuity plans and ✓ Risk Management for Protection
procedures. Programs and Activities
✓ Supply Chain Integrity and Security
[Insert additional objectives as necessary] ✓ [Insert additional capabilities as
necessary]
Table 1. Exercise Objectives and Associated Capabilities

Participant Roles and Responsibilities


The term participant encompasses many groups of people, not just those playing in the exercise.
Groups of participants involved in the exercise, and their respective roles and responsibilities, are
as follows:
• Players: Players are personnel who have an active role in discussing or performing their
regular roles and responsibilities during the exercise. Players discuss or initiate actions in
response to the simulated emergency.

[Insert Sponsor Organization] 3 General Information


[INSERT CAVEAT]
CISA Tabletop Exercise Package (CTEP)
Supply Chain Hurricane Tabletop Exercise
Situation Manual (SitMan)

• Observers: Observers do not directly participate in the exercise. However, they may
support the development of player responses to the situation during the discussion by
asking relevant questions or providing subject matter expertise.
• Facilitator: The facilitator provides situation updates and moderate discussions. They also
provide additional information or resolve questions as required. Key EPT members also
may assist with facilitation as subject matter experts (SMEs) during the exercise.
• Moderators: Moderators are responsible for admitting and signing in all participants to
the virtual exercise, monitoring the chat area for questions and / or issues, and controlling
participant audio.
• Evaluators: Evaluators are assigned to observe and document the discussion during the
exercise, participate in data analysis, and assist with drafting the After-Action Report
(AAR).

Exercise Structure
This TTX will be a discussion-based, facilitated exercise. Players will participate in the following
three modules:
• Module One: Pre-Incident
• Module Two: Incident
• Module Three: Post-Incident
Each module begins with a multimedia update that summarizes key events occurring within that
time period. After the updates, participants review the situation and engage in discussions of
appropriate [insert mission area] issues.

Exercise Guidelines
• This exercise will be held in an open, no-fault environment wherein capabilities, plans,
systems, and processes will be evaluated. Varying viewpoints, even disagreements, are
expected.
• Respond to the scenario using your knowledge of current plans and capabilities (i.e., you
may use only existing assets) and insights derived from your training.
• Decisions are not precedent setting and may not reflect your jurisdiction’s/ organization’s
final position on a given issue. This exercise is an opportunity to discuss and present
multiple options and possible solutions.
• Issue identification is not as valuable as suggestions and recommended actions that could
improve [insert mission area] efforts. Problem-solving efforts should be the focus.
• The assumption is that the exercise scenario is plausible, and events occur as they are
presented. All players will receive information at the same time.

[Insert Sponsor Organization] 4 General Information


[INSERT CAVEAT]
CISA Tabletop Exercise Package (CTEP)
Supply Chain Hurricane Tabletop Exercise
Situation Manual (SitMan)

Exercise Evaluation
Evaluation of the exercise is based on the exercise objectives and aligned core capabilities.
Players will be asked to complete a participant feedback form. These documents, coupled with
facilitator observations and evaluator notes, will be used to evaluate the exercise and then
compiled into the AAR / Improvement Plan (IP).

[Insert Sponsor Organization] 5 General Information


[INSERT CAVEAT]
CISA Tabletop Exercise Package (CTEP)
Supply Chain Hurricane Tabletop Exercise
Situation Manual (SitMan)

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[Insert Sponsor Organization] 6 General Information


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CISA Tabletop Exercise Package (CTEP)
Supply Chain Hurricane Tabletop Exercise
Situation Manual (SitMan)

MODULE ONE: PRE-INCIDENT


Scenario
[Insert Location]
[Insert Landfall Date minus 8 Days]
The National Hurricane Center (NHC) announces that Tropical Depression 18 has formed in the
Western Atlantic and is heading on a northwest trajectory toward the coast of Cuba, near
Guantanamo Bay. NHC predicts the depression may be turning and heading for the [insert region
applicable to your supply chain, e.g., Gulf of Mexico, Eastern seaboard].

7 Days to Landfall, [Insert Month, Day, Year]: [Time]


Tropical Depression 18, which is now southeast of the Dominican Republic, was upgraded to
Tropical Storm [insert storm name] with winds in excess of 40 miles per hour (mph) and gusts
up to 50 mph. [Insert storm name] is moving northwest at approximately 8 mph.
6 Days to Landfall, [Insert Month, Day, Year]: [Time]
[Insert storm name] is strengthening and is forecasted to become a Category 1 hurricane.
Sustained winds are in excess of 45 mph, with gusts up to 65 mph. The eye of the storm is
approaching Cuba, and the storm is tracking westerly at 9 mph. NHC’s five-day tracking forecast
cone encompasses two states in [insert region applicable to your supply chain, e.g., Gulf of
Mexico, Eastern seaboard].
4 Days to Landfall, [Insert Month, Day, Year]: [Time]
[Insert storm name] increased in strength to a hurricane and is moving west at 10 mph. NHC
models are predicting that it will continue to gain strength rapidly and projects the hurricane to
continue towards the U.S. coastline. Residents and businesses of [insert region applicable to your
supply chain, e.g., Gulf of Mexico, Easter seaboard] are preparing for hurricane conditions.
3 Days to Landfall, [Insert Month, Day, Year]: [Time]
Cities in the projected hurricane landfall area begin to evacuate. Traffic is expected to be heavy
on all major surface roads leading out of the projected impact area. Surface trucking is also
expected to experience significant delays, due to the congestion placed on the transportation
network, as citizens and businesses prepare for the storm.
2 Days to Landfall, [Insert Month, Day, Year]: [Time]
The hurricane reaches Category 3 strength. The eye of the storm is located 300 miles offshore.
Tropical storm force winds extend out 250 miles from the eye of the storm. Hurricane hunter
aircraft measured sustained winds approaching the 115 mph mark. The hurricane is predicted to
make landfall within the next 48 hours. Low lying areas are likely to be cut off by the rising
waters long before the hurricane makes landfall, as the anticipated rainfall is over 10 inches.
Early cloud bands begin to appear over land. A Hurricane Watch is in effect for [insert region
applicable to your supply chain, e.g., Gulf of Mexico, Eastern seaboard].

1 Day to Landfall, [Insert Month, Day, Year]: [Time]

[Insert Sponsor Organization] 7 Module One: Pre-Incident


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CISA Tabletop Exercise Package (CTEP)
Supply Chain Hurricane Tabletop Exercise
Situation Manual (SitMan)

The storm continues towards the U.S. coastline. The eye of the hurricane is approximately 120
miles southeast of [insert region applicable to your supply chain, e.g., Gulf of Mexico, Eastern
seaboard]. NHC predicts landfall of [insert storm name] within the next 16-24 hours with the
anticipated rainfall increasing to 15 inches. [Insert storm name] is currently a Category 5 storm,
but is expected to decrease in strength to a Category 4 upon making landfall. Forecasters are
predicting winds from 135-145 mph and extensive physical damage to buildings, roadways, and
storage facilities to occur within the next 16-24 hours.
Major airports across the region implemented preparedness measures to ground outbound
passenger commercial flights to prevent damage to planes, passengers, or cargo. Airport
operation and maintenance personnel begin to toe down aircraft. Maritime ports in the projected
hurricane path cease operations. A predicted dangerous storm surge will raise water levels by as
much as 9-13 feet above normal tide levels. The surge will be accompanied by large and
dangerous waves near the coast. The U.S. Coast Guard (USCG) reports that all ports along the
path of [insert storm name] are closed.

Discussion Questions
1. What plans and procedures does your organization have to effectively prepare for a potential
disruption to your supply chain?
a. Has your organization designated a point of contact (POC) for supply chain continuity?
b. Has your organization conducted an assessment to identify activities that support key
products and services provided by your organization?
c. Has your organization identified the transportation concerns that support these
activities and key products and services?
d. Do you know which companies are key suppliers for your organization?
i. Have you checked to see if they have a plan to address supply chain disruption
or obtained a copy of the plan?
ii. Have you probed the adequacy of plans and procedures of key supplier? If so,
to what extent?
e. Does your organization have a POC with each critical supplier supporting your key
products and services?
f. Have you communicated with your key suppliers so that you understand the actions
that they would take to prepare for this severe weather event?
i. Have you communicated with your key suppliers to understand how, or if, the
supplier will meet your order for key supplies?
ii. If the supplier tries to ship supplies to your organization ahead of a previously
scheduled shipping date to avoid the severe weather event, is your
organization ready to receive the supplies? Does your organization have
storage space, if needed?
iii. Have you conducted vulnerability assessments for your suppliers and shippers
in your supply chain against this type of hazard or threat?

[Insert Sponsor Organization] 8 Module One: Pre-Incident


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CISA Tabletop Exercise Package (CTEP)
Supply Chain Hurricane Tabletop Exercise
Situation Manual (SitMan)

iv. Have you identified risk mitigation measures that could decrease the
vulnerability of your suppliers and shippers in your supply chain against this
type of hazard or threat?
g. Does your organization have alternative suppliers or shippers that support your key
products and services?
h. Who is responsible for deciding how goods and materials would be shipped and
received once normal operations are disrupted?
2. What is the critical path of your organization’s supply chain logistical system?
a. What impact would roadway or rail traffic congestion, airport delays, power outages,
and telecommunication disruption have on your supply chain?
b. How do you obtain information concerning these potentially impacted pathways?
i. Does your organization have access to the Homeland Security Information
Network – Critical Infrastructure (HSIN-CI) portal?
ii. Is your organization familiar with information sharing documents that are
posted on HSIN-CI, such as Joint Intelligence Bulletins (JIBs) or the
Department of Homeland Security (DHS) Office of Intelligence and Analysis
(I&A) Notes?
iii. Does your organization maintain a relationship with your CISA Protective
Security Advisor (PSA)?
3. Does your organization have an established process that would trigger your supply chain
continuity plans? What information does your organization need to trigger and implement
supply chain continuity plans?
4. In the event of a severe weather disruption to your supply chain, what established resources
does your organization have to ensure the security of existing inventory? Are there any gaps
or limitations on employing these resources?
5. What established processes do you have to ensure timely information sharing with your supply
chain stakeholders?
6. Does your organization have any established agreements with industry partners and
nongovernmental organizations (NGOs) to respond to a predicted severe weather event?
a. Does your organization have any established agreements with supply chain partners to
respond to a predicted severe weather event?
7. To maintain the supply chain and flow of inventory, does your organization have reserve
quantities of inventory available at alternate locations?
8. If your organization was scheduled to transport supplies through the potentially affected area,
does your organization have an established process to delay shipment orders?
9. Do you have a process to communicate with your customers in the potential affected area about
the actions you will be taking with respect to the severe weather event? Has your organization
identified a primary POC for your key customers to communicate transportation issues?

[Insert Sponsor Organization] 9 Module One: Pre-Incident


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CISA Tabletop Exercise Package (CTEP)
Supply Chain Hurricane Tabletop Exercise
Situation Manual (SitMan)

10. How will your organization compensate for the potential unavailability of critical staff related
to maintaining the supply chain?
11. Does your organization have any obligations that will not be fulfilled because of a disruption
to your supply chain? Does your organization have an established process to communicate
these issues to the proper authorities or customers?

[Insert Sponsor Organization] 10 Module One: Pre-Incident


[INSERT CAVEAT]
CISA Tabletop Exercise Package (CTEP)
Supply Chain Hurricane Tabletop Exercise
Situation Manual (SitMan)

MODULE TWO: INCIDENT


Scenario
[Insert Location]
[Insert Month, Day, Year]: 9:00 a.m.

Landfall
[Insert storm name] makes landfall.
[Insert Month, Day, Year]: 12:00 p.m.
Open sources are reporting widespread loss of utilities services but have not yet assessed the
magnitude of the interruption. High winds and flying debris damaged power lines, high-voltage
pylons, and street-level utility poles.
First responders are reporting global positioning systems (GPS) are not operating efficiently due
to extreme cloud cover and torrential rains. Cellular service is “touch and go” because the
communications infrastructure has become overloaded or is damaged from high winds.
Floodwater from heavy rains upstream combined with the storm surge is contributing to rising
water across the region.
1 Day after Landfall, [Insert Month, Day, Year]: 9:00 a.m.
The following day, the USCG reports that operations at the port of [insert port applicable to your
supply chain] remain at a standstill pending damage assessments. There has been virtually no
reporting from the critical infrastructure owners and operators as they have limited access to the
area or have limited communications with company personnel in the affected area. CISA PSAs
in the affected areas begin to reach out to the private industry, in support of the CISA recovery
mission.

Discussion Questions
1. Does your organization have a process to communicate with employees who will be affected
by the impact to your supply chain, including warehouse employees, factory line workers, etc.?
2. What alternative transport methods are you using in your supply chain flow plan as a result of
this severe weather event?
a. Who is responsible for deciding how goods and materials are shipped and received
once normal operations are disrupted?
b. How do you get information concerning the viability of alternate transportation
methods?
3. Has your organization collaborated with supply chain stakeholders to develop contingency
plans and processes to maintain safety and security of all personnel, cargo, and equipment
during a severe weather event?

[Insert Sponsor Organization] 11 Module Two: Incident


[INSERT CAVEAT]
CISA Tabletop Exercise Package (CTEP)
Supply Chain Hurricane Tabletop Exercise
Situation Manual (SitMan)

4. Who needs to be informed once normal operations are disrupted? What information needs to
be provided? How is this information communicated?
5. How long can your organization withstand a complete or partial stoppage of incoming raw
materials before depletion of on-hand inventories? What are your plans to prevent that from
occurring?
6. At what point does your organization consider declaring a “Force Majeure 1” to release clients
or suppliers from liabilities?
7. How would your organization respond to the temporary loss of communication with
transportation personnel (drivers, operators) or logistical suppliers during the severe weather
event? What affect would this have on your supply chain and business continuity?

1A “Force Majeure” clause excuses a party from liability if some unforeseen event beyond the control of that party
prevents it from performing its obligations under the contract.

[Insert Sponsor Organization] 12 Module Two: Incident


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CISA Tabletop Exercise Package (CTEP)
Supply Chain Hurricane Tabletop Exercise
Situation Manual (SitMan)

MODULE THREE: POST-INCIDENT


Scenario
[Insert Location]
Date: [Insert Incident + 24 Hours]

2 Days after Landfall, [Insert Month, Day, Year], 12:00 p.m.


DHS Federal Emergency Management Agency (FEMA) announced that the President signed a
Disaster Declaration for the areas impacted by [insert storm name]. The President’s action makes
federal funding available to state and eligible local governments, and certain private nonprofit
organizations, on a cost-sharing basis, for emergency work and the repair or replacement of
facilities damaged by the hurricane. Furthermore, federal assistance can include low-cost loans to
cover uninsured property losses and other programs to help individuals and business owners
recover from the effects of the disaster.
Many private facilities are awaiting power restoration before they can fully conduct their own
property damage assessments and plan to reopen for operations.
Roadways in the most heavily damaged areas are impassable to vehicle traffic because of storm
debris.
Flooding from heavy rains continues throughout the [insert region applicable to your supply
chain, e.g., Gulf of Mexico, Eastern seaboard] of the United States as the storm weakens.
After being grounded for the last two days for [insert storm name], airlines at major airports in
the region prepare their planes and crews for departures. The [insert port applicable to your
supply chain] resumed normal operations. There are approximately 100 general cargo ships,
chemical tankers, petroleum carriers, gas carriers, roll-on / roll-off vessels, container ships, and
cement carriers waiting to deliver goods to the port for distribution throughout the United States.

Discussion Questions
1. How would your organization return to normal operations?
a. Will your organization need to surge to overcome the delays caused by the severe
weather event?
b. If you do need to surge, do you have a plan to accommodate the additional workload?
2. Would your organization use alternative transport modes to regain normal operations?
a. Who is responsible for deciding how goods and materials would be shipped and
received if normal operations were disrupted?
b. Who would need to be informed that normal operations were disrupted? What
information would be provided? How would this information be communicated?
3. How are contracts with clients and suppliers prioritized for fulfillment during a disruption to
the supply chain?

[Insert Sponsor Organization] 13 Module Three: Post-Incident


[INSERT CAVEAT]
CISA Tabletop Exercise Package (CTEP)
Supply Chain Hurricane Tabletop Exercise
Situation Manual (SitMan)

4. What functions of your organization would be impacted if your organization were unable to
receive and ship goods and materials for an extended period of time?
5. Would your organization modify its supply chain continuity plans and procedures following
such an incident?
6. How does your organization measure the progress and effectiveness of its supply chain security
activities?

[Insert Sponsor Organization] 14 Module Three: Post-Incident


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CISA Tabletop Exercise Package (CTEP)
Supply Chain Hurricane Tabletop Exercise
Situation Manual (SitMan)

APPENDIX A: EXERCISE PARTICIPANTS


Participating Private Sector Organizations
[Insert private sector participants]

Participating Local Organizations


[Insert local participants]

Participating State Organizations


[Insert state participants]

Participating Federal Organizations


[Insert federal participants]

Other Participating Organizations


[Insert other participants]

[Insert Sponsor Organization] A-1 Appendix A: Exercise Participants


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[Insert Sponsor Organization] A-2 Appendix A: Exercise Participants


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Supply Chain Hurricane Tabletop Exercise
Situation Manual (SitMan)

APPENDIX B: RELEVANT PLANS


[Insert excerpts from relevant plans, policies, or procedures to be tested during the exercise.]

[Insert Sponsor Organization] B-1 Appendix B: Relevant Plans


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[Insert Sponsor Organization] B-2 Appendix B: Relevant Plans


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APPENDIX C: ACRONYMS
Acronym Term
AAR After-Action Report
CISA Cybersecurity and Infrastructure Security Agency
CTEP CISA Tabletop Exercise Package
DHS Department of Homeland Security
EPT Exercise Planning Team
FEMA Federal Emergency Management Agency
GPS Global Positioning System
HSIN-CI Homeland Security Information Network – Critical Infrastructure
IP Improvement Plan
I&A Office of Intelligence and Analysis
JIB Joint Intelligence Bulletin
MPH Miles Per Hour
NGO Non-Governmental Organization
NHC National Hurricane Center
POC Point of Contact
PSA Protective Security Advisor
SitMan Situation Manual
SME Subject Matter Expert
TTX Tabletop Exercise
USCG U.S. Coast Guard

[Insert Sponsor Organization] C-1 Appendix C: Acronyms


[INSERT CAVEAT]
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[Insert Sponsor Organization]


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