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    Client'S Satisfaction Survey: Overall Ratin

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    junapoblacio
    The document contains feedback forms from various stakeholders of Sta. Rosa National High School regarding the quality of services, school activities, meetings, and a client satisfaction survey. The forms collect ratings and feedback to help the school improve its processes and personnel in addressing the needs of students, parents, and other clients.

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    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd

    Client'S Satisfaction Survey: Overall Ratin

    Uploaded by

    junapoblacio
    96 views4 pages
    The document contains feedback forms from various stakeholders of Sta. Rosa National High School regarding the quality of services, school activities, meetings, and a client satisfaction survey. The forms collect ratings and feedback to help the school improve its processes and personnel in addressing the needs of students, parents, and other clients.

    Original Title

    SRNHS_CSF-external FINAL

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    The document contains feedback forms from various stakeholders of Sta. Rosa National High School regarding the quality of services, school activities, meetings, and a client satisfaction survey. The forms collect ratings and feedback to help the school improve its processes and personnel in addressing the needs of students, parents, and other clients.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    96 views4 pages

    Client'S Satisfaction Survey: Overall Ratin

    Uploaded by

    junapoblacio
    The document contains feedback forms from various stakeholders of Sta. Rosa National High School regarding the quality of services, school activities, meetings, and a client satisfaction survey. The forms collect ratings and feedback to help the school improve its processes and personnel in addressing the needs of students, parents, and other clients.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    You are on page 1of 4

    Department of Education

    Schools Division of Tarlac


    STA. ROSA NATIONAL HIGH SCHOOL

    CLIENT’S SATISFACTION SURVEY


    We, in SRNHS, would like to improve the delivery of our services based on your feedback.

    Please fill-out this Feedback Form and submit it to our Officer-In-Charge. Rest assured your responses
    will be dealt with confidentiality under Data Privacy Act R.A. No. 10173

    Overall Rating

    __Oustanding (O) ___Very Satisfied(VS) ___ Satisfied(S) __Dissatisfied(D) ___Very Dissatisfied(VD)

    In answering, please check the appropriate space of your choice, whenever applicable. (Palihug isulat ang
    Tsek tungod sa inyong napiling tubag sa matag pangutana.)

    O VS S D VD o Quality of Service Kalidad sa Proseso sa Serbisyo (5) (4 (3) (2) (1)

    a. PROSESO
    o Organized and Easy to follow ___ ___ ___ ___ ___ (Organisado ug sayon masabtan ang
    proseso)
    o Client’s comfort is given utmost concern ___ ___ ___ ___ ___ (Gitagaan ug dakong
    pagtagad ang panginahanglan ug tuyo sa mga ginikanan )

    o Client’s concerns were addressed promptly ___ ___ ___ ___ ___ (Matapos sa igung
    panahon ang pagproseso sa pag-aksyon sa panginahanglan.)

    b. PERSONNEL/
    o Courtesy ___ ___ ___ ___ ___ (Matinahuron sa pagtubag sa mga pangutana.)
    o Responsiveness and ___ ___ ___ ___ ___ (Ana-a andam mo serbisyo ug sayon /dali
    makontak)
    o Competence ___ ___ ___ ___ ___ (Adunay igong kahibalo sa pag-aksyon sa mga
    panginahanglan)
    o Accuracy and Adequacy information given ___ ___ ___ ___ ___ (Sakto ug igo ang
    impormasyong)

    Personal and Other Information EXTERNAL CLIENT

    Date: _____________________________
    Name: (Optional)_______________________________
    Purpose of Transaction: ______________________________________
    Office Transacted with.: _____________________ Gender:
    _____________________
    Please suggest ways by which we can improve our process and on how our personnel attend to your
    needs. Mahimong muhatag sa inyong sugyot, komentaryo , rekomendasyon o reklamo alang sa
    pagpalambo sa among proseso ug kalidad sa serbisyo sa matag tagdumala.
    ______________________________________________________________________________
    __
    _____________________________________________________________________________________
    __
    _____________________________________________________________________________________
    __
    SCHOOL ACTIVITY FEEDBACK FORM
    Name (optional):
    _______________________________________________ Activity
    Organizer: _____________________________________________

    Title of the Activity: _____________________________________________


    ______________________________________________________________

    Date: ____________________________Venue: ________________________

    Instruction: Encircle the number that corresponds to your rating of the activity conducted.
    Criteria Ratings

    Stron Agree Disagree Stron


    gly gly
    Agree Disagr
    ee

    4 3 2 1

    1. The activity started and ended 4 3 2 1


    on time. (Ang kalihukan
    nagsugod ug
    natapos sa hustong oras.)

    2. Meets activity’s purpose. Nakab- 4 3 2 1


    ut ang katuyuan sa maung kalihukan

    3. Events and activities were in 4 3 2 1


    sequence. ( Sakto ang pagkahan-ay
    sa mga panghitabu.)

    4. Venue and ventilation were taken 4 3 2 1


    into consideration. ( Plastado ug hapsay
    ang lugar-gidumalahan)

    5. Participants followed the set rules 4 3 2 1


    and regulations. ( Nagasunod sa
    patakaran ug pahimangyu)

    6. Purposes were communicated 4 3 2 1


    clearly( maayu ug tin-aw ang
    pakigpulong)

    7. Fulfillment of the assigned tasks 4 3 2 1


    ( Nakab-ut ang angay buhatun)

    8. Maintained participants interest 4 3 2 1


    ( Malahutayung pakiglambigit)

    9. Well Prepared ( Maayong ang 4 3 2 1


    pagkaandam)

    MEETING FEEDBACK: Please write your comments, suggestions, recommendations about the conduct of
    the meeting.
    SCHOOL MEETNG FEEDBACK FORM

    Name (optional):
    _______________________________________________ Activity
    Organizer: ______________________________________________ Title of
    the Activity: _____________________________________________
    _____________________________________________________________
    _ Date: ____________________________Venue:
    ________________________

    Instruction: Encircle the number that corresponds to your rating of the activity conducted.

    Criteria Ratings Strongly


    Agree Disagree Strongly
    Agree
    Disagree
    4321
    A. The meeting was well-planned
    1. Members were notified/ informed in
    4321
    advance.
    2. There was a pre-arranged agenda. 4 3 2 1 B. The meeting was properly
    organized
    1. The meeting started and ended on t
    4321
    ime
    2. The meeting observed proper
    4321
    parliamentary procedure.
    3. Discussion and deliberation of the
    4321
    agenda were clearly presented.
    4. All concerns, clarifications and
    4321
    questions were all attended to.
    5. The meeting was properly
    4321
    documented.

    MEETING FEEDBACK: Please write your comments, suggestions, recommendations about the
    conduct of the meeting.
    STAKEHOLDER’S MEETING FEEDBACK FORM
    _________________

    Name (optional):
    _______________________________________________ Activity
    Organizer: ______________________________________________ Title of
    the Activity: _____________________________________________
    _____________________________________________________________
    _ Date: ____________________________Venue:
    ________________________

    Instruction: Encircle the number that corresponds to your rating of the activity conducted.

    Criteria Ratings Strongly


    Agree Disagree Strongly
    Agree
    Disagree
    4321
    A. The meeting was well-planned
    1. Members were notified/ informed in
    4321
    advance.
    2. There was a pre-arranged agenda. 4 3 2 1 B. The meeting was properly
    organized
    1. The meeting started and ended on
    4321
    Time.
    2. The meeting observed proper
    4321
    parliamentary procedure.
    3. Discussion and deliberation of the
    4321
    agenda were clearly presented.
    4. All concerns, clarifications and
    4321
    questions were all attended to.
    5. The meeting was properly
    4321
    documented.

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