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CPMPM Final Exam

The document outlines various topics related to project management including project planning, manpower, training and development, schedules, work breakdown structures, budgets, quality plans, procurement policies, and testing plans. It also discusses effective communication, team building, conflict management styles, and the roles and responsibilities of a project manager.

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Gladys Leonor
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100% found this document useful (1 vote)
278 views13 pages

CPMPM Final Exam

The document outlines various topics related to project management including project planning, manpower, training and development, schedules, work breakdown structures, budgets, quality plans, procurement policies, and testing plans. It also discusses effective communication, team building, conflict management styles, and the roles and responsibilities of a project manager.

Uploaded by

Gladys Leonor
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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CPMPM FINAL EXAM

1. It begins early in the project life cycle in most cases with preparation of the
proposal.
Project Planning
Project management
Manpower
Training and Development
2. Workforce requirements estimates: skills, expertise, and strategies for locating
and recruiting qualified people.
Project Planning
Project management
Manpower
Training and Development
3. It involves key personnel and authority relationships.
Project Planning
Project management
Manpower
Training and Development
4. Executive development and personnel training necessary to support the project
Project Planning
Project management
Manpower
Training and Development
5. Generalized project and task schedules showing major events, milestones, and
points of critical action or decision.
Responsibility Assignments
Project Schedules
Work breakdown Structure
Procurement policy/plan
6. Work packages and detailed description of each, including resources, costs,
schedules, and risks.
Work breakdown Structure
Responsibility Assignments
Project Schedules
Procurement policy/plan
7. Measures for monitoring quality and accepting results for individual work tasks,
components, and end-item assemblies.
Budget
Quality plan
Areas of uncertainty and risk plan
Work review plan
8. List of documents to be produced, format, timing, and how they will be organized
and maintained.
Testing plan (may be included in work review plan
Change control plan
Documentation policy/plan
Procurement policy/plan
9. Control accounts and sources of financial support: Budgets and timing of all
capital and developmental expenses.
Budget
Quality plan
Areas of uncertainty and risk plan
Work review plan
10. Listing of items to be tested, test procedures, timing, and persons responsible.
Testing plan (may be included in work review plan)
Change control plan
Documentation policy/plan
Procurement policy/plan
11. Procedures for periodic review of work, what is to be reviewed, by whom, when,
and according to what standards.
Budget
Quality plan
Areas of uncertainty and risk plan
Work review plan
12. Policy, budget, schedule, plan, and controls for all for goods, work, and services
to be procured externally.
Testing plan (may be included in work review plan)
Change control plan
Documentation policy/plan
Procurement policy/plan
13. Procedures for review and handling of requests for changes or defacto changes
to any aspect of the project.
Testing plan (may be included in work review plan)
Change control plan
Documentation policy/plan
Procurement policy/plan
14. Procedures to guide customer conversion to or adoption of project deliverables

Testing plan (may be included in work review plan)


Change control plan
Documentation policy/plan
Implementation plan
15-22. Give at least 8 of the 12 essentials of an effective communicator.
1. Listen.
2. Adopt a management by walking around (MBWA) way of being.
3. Assure participation by all team members.
4. Synthesize and integrate.
5. Meet with all key project personnel every week.
6. Insist on information ‘‘flow-down.’’
7. Hold short ‘‘information’’ meetings.
8. Communicate with boss and other project support people. 9. Talk to customer
at least once a week.
10. Maintain a positive and supportive attitude.
11. Offer training for poor communicators.
12. Assure that communications is part of personnel evaluation
23. The _________ must always maintain an explicit level of consciousness about the
team and how it is performing.
team leader
24. The ___________ in preparing the proposal is directed at estimating the project
duration, cost, and needed resources.
planning effort
25. To insure that every necessary activity is identified and clearly defined, and that no
activities are missed, a procedure called the ____________________ is used.

“work breakdown structure”


26. ________ relates to the transport and storage of materials. In projects that are
materials intensive, the loading, unloading, transportation, inspection, clearances and
approvals, and storage of materials can be major issues.

Logistics

27. A customer who has a long-term relationship with a supplier or contractor will
usually approach the contractor and negotiate a contract. This is called, ___________
because only one contractor is considered for the contract.

sole sourcing

28. During World War I ________ worked with the US Army to find a way to portray
visually the status of the munitions program.

Gantt

29. A ________ shows the specific activities necessary to complete a work package.

task schedule
30. They show not only how to get to where you want to go, but also what progress you
have made along the way. Work packages are what you must do; in combination, they
are the road to project goals.
Project plans are similar to roadmaps
31-35. People approach conflict in different ways and these can be identified and
measured. As an example, conflict styles may be articulated as:

Competing (forcing)
Compromising (sharing)
Avoiding (withdrawal)
Accommodating (smoothing)
Collaborating (problem solving)
or
Competing
Compromising
Avoiding
Accommodating
Collaborating
36. TRUE OR FALSE. Team building and not being part of a team are critical issues
in project and systems engineering management. Teams, however, do not
spontaneously appear; they must be built.
FALSE
37. TRUE OR FALSE. Give credit to team members that make a contribution; this is
a very important part of team building.
TRUE
38. __________________ can be a signal of some type of dysfunction in the team;
the leader should be particularly sensitive to the non-participating team member,
following up with one-on-one conversations to see if there is some type of
problem lurking in the background.

Lack of participation

39. TRUE OR FALSE: The task force has the responsibility to clarify the overall
mission of the team, the specific goals that are to be achieved, and the roles of
the various team members.
FALSE

40. The team may also be a ______________ within the project team, whose job it is
to solve a particular problem.
Task force

41. __________ are necessary to maintain continuity and, depending on the project,
can be held weekly, biweekly or monthly.
Periodic meetings
42. The ________ is composed of people who plan, execute and implement life-
cycle decisions for the system being acquired.
IPT
43. TRUE OR FALSE: Conflict can be considered an inevitable part of running a
project, especially a large one.
TRUE
44-45. __________ and _________ are important tasks of the PM and tend to be done
well by a person who enjoys process.
Planning and organizing
46. ______________ requires that people be given assignments and that they be
guided through these assignments through monitoring and feedback.

Planning
Directing
Organizing
Monitoring
47. The________ interactions are often best accomplished by an extroverted type of
person who likes to discuss situations with people and may not enjoy the paperwork
associated with planning and reporting.

‘‘people’’

48-57. Give at least 10 of the 20 attributes of a project manager.


1. Communicates well and shares information
2. Delegates appropriately
3. Is well-organized
4. Supports and motivates people
5. Is a good listener
6. Is open-minded and flexible
7. Gives constructive criticism
8. Has a positive attitude
9. Is technically competent
10. Is disciplined
11. Is a team builder and player
12. Is able to evaluate and select people
13. Is dedicated to accomplishing goals
14. Has the courage and skill to resolve conflicts
15. Is balanced
16. Is a problem solver
17. Takes initiative
18. Is creative
19. Is an integrator
20. Makes decisions

58. The ________ must pay special attention to letting people know what is happening
on the project, in all of its dimensions.
Project Manager
59-60. _____________ is a critical task of the PM, and it is coupled with resisting any
temptation to ___________.
Effective delegation, ‘‘micromanage.’’
61. TRUE OR FALSE. Being well-organized will keep the overall project moving forward
and will help assure that other people’s efforts are efficiently performed.
TRUE

62. Team members usually look to the PM for__________ and ___________.

attention and support.

63. _________ is so important that it is singled out as a separate attribute.

Effective listening

64. The PM must be a positive person who reflects a/an ______ attitude to the project
team, the boss, and the customer.

‘‘can-do’’

65-68. What are the four critical attributes of a leader according to results of survey of
leadership attributes.

1. Empowering, supporting, motivating, trusting


2. Having a vision, long-term viewpoint
3. Cooperating, sharing, team playing, and team building
4. Renewing, learning, growing, educating

69. He or she is usually gregarious, outgoing, energetic, and conveys a breadth of


interests.
Extrovert
Introvert
Sensing
Intuition
70. This type of person likes to speculate about the future and is often imaginative,
inspirational, and ingenious.

Extrovert
Introvert
Sensing
Intuition
71. This type of person is more closed, turned inward, territorial and conservative of
expending energy.

Extrovert
Introvert
Sensing
Intuition
72. Such a person is very practical, down to earth, sensible, realistic, and prone to
adopt the perspective that if it cannot be seen or measured, it is not likely to exist or be
true.

Extrovert
Introvert
Sensing
Intuition
73. The _________ person likes to make decisions and move on to the next problem.
This person insists on closure and has an internal sense of urgency about almost all
matters.
Judging

74. Often, _________ the person looks behind and beyond the words at such things as
reactions, facial expressions, and body language to try to understand what is actually
happening in a given situation.

“F” or feeling
75. This type of person takes pride in using analytical skills in puzzling through
problems. Some might refer to such a person as ‘‘leftbrained,’’ relying on abilities to be
objective and impersonal to analyze and resolve situations.

Thinking

76. It is also referred to as system performance.

availability
dependability
capability
flexibility

77. Its responsibility involves deciding how to organize the project itself and
reorganizing when and where necessary.

Planning activity
organizing
directing
monitoring

78. Tasks that are typically carried out within the Office of the Corporate Technology
Officer is?

Identifying technologies that are needed now and into the future by
the entire enterprise
Operate these systems in order to provide support to the various projects
Identify information needs of the entire enterprise
Managing the overall personnel review/evaluation process

79. An error/s that accept/s false hypothesis

type I error
type II error
both A and B
none of above

80. It is basically recognition that all the elements of a system must interoperate
harmoniously, which, in turn, requires a systematic and repeatable process for
designing, developing, and operating the system.

productive
communicate freely
systems approach
project organization

81. Which of the following is not a duty or responsibility of a Project Manager?

Obtaining computer tools for systems and software engineering


Interfacing with internal project support groups
Obtaining valid cost-to-complete estimates
Attempt to minimize overall project time period

82. Which of the following does the Human Resources Department put their focus on?

Managing the overall personnel review/evaluation process


Recommending salary and total compensation increases
Recruiting in order to satisfy project needs
All of the above

83. TRUE OR FALSE: The acquisition agent for the customer or user of a system must
focus on certain activities in order to assure that the acquisition process is as effective
as possible.

TRUE

84. TRUE OR FALSE: A very well-known standard for software development was the
Department of Defense standard 2167A (DoD-Std-2167A) [2.11], which had the title
‘‘Defense System Software Standard.’’

TRUE

85. It is a process that converts inputs to outputs.

projects
systems
management
equipment

86. It is an assemblage of people and equipment, and it is normally managed by a


Project Manager.

projects
systems
management
equipment
87. It is the more conventional reliability that degrades with time into the system
operation.

availability
dependability
capability
flexibility

88. It is sometimes called the readiness reliability.

availability
dependability
capability
flexibility

89. It refers to all the work to be performed on the project.

project plan
project requirements
project cost
project materials

90. It a task-by-task description of how the project team intends to execute the tasks
and subtasks in the SOW, from a technical perspective.

project plan
task statement
technical approach
statement of works

91. TRUE OR FALSE: Changing the customer’s SOW is not a recommended action
because it may turn into a point of contention later in the process.
TRUE
92. TRUE OR FALSE: Work breakdown structures (WBSs) may or may not be part
of the customer’s definition of the work to be performed.
TRUE
93. TRUE OR FALSE: The technical approach is usually formulated, in detail, in
response to a request for proposal (RFP) if such an RFP is a precursor to the
project..
TRUE
94. TRUE OR FALSE: The matter of project management and systems engineering
can also be approached from the perspective of the manager interested in
acquiring a system.
FALSE
95. TRUE OR FALSE: The acquisition agent for the customer or user of a system
must focus on certain activities in order to assure that the acquisition process is
as effective as possible.
TRUE
96. TRUE OR FALSE: Standards that may be applied in the project management or
systems engineering arenas provide guidance to the Project Manager or the
Chief Systems Engineer.
TRUE
97. TRUE OR FALSE: An engineering standard was produced in 1975 that has
supported and guided the systems engineering process and its management.
FALSE
98. TRUE OR FALSE: This draft standard, entitled ‘‘systems engineering,’’ defines
systems engineering as ‘‘an interdisciplinary approach to evolve and verify an
integrated and optimally balanced set of product and process designs that satisfy
user needs and provide information for management decision making’’
TRUE
99. TRUE OR FALSE: Systems engineering management is cited as ‘‘the
management, including the planning and control for successful, timely completion
of the design, development, and test and evaluation tasks required in the
execution of the systems engineering process.’’
TRUE
100. TRUE OR FALSE: Companies that wish to do business outside the United
States are paying a great deal of attention to such standards, recognizing that
compliance is essential in order to compete successfully.
TRUE

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