2 Experts Center for Training & Human Resources Development

Contents :

About Us .................................................................................................3
Our Vision, Mission & Values ..................................................................5
Training Programs ..................................................................................6
Professional Diplomas ..........................................................................20
Consulting Services ..............................................................................21
Information Technology Services ..........................................................23
Business Solutions Services .................................................................23
Our Clients ............................................................................................24
Our Gallery ...........................................................................................25
Experts Center for Training & Human Resources Development 3

About Us :

Experts Center for Training & Human Resources

Development was founded in 2008 as a network
that brings together experts in the field of training,
consulting services and business solutions to provide
high-quality training and consulting services to
develop human resources, administrative systems
and business solutions for enterprises.
Experts Center network extends around the
world to include partners, agents, joint cooperation
& agreements with the biggest leading institutions in
the field of training, consulting services and business
solutions around the world to exchange experiences,
knowledge, programs, training materials, professional
certificates, trainers, experts and accreditations, across
many countries including (United Arab Emirates, UK,
Canada, Bahrain, The Kingdom of Saudi Arabia, Oman,
Kuwait, Egypt, Kenya, Ethiopia, Malaysia, USAand India).
4 Experts Center for Training & Human Resources Development

Experts Center employs all these capabilities to

qualify and develop institutions in the governmental
and private sector through the application of consulting
systems and business solutions in the field of quality,
safety, environment, management and Organizational
excellence, as well as qualifying human cadres
such as business leaders, managers, employees,
graduates and students through the provision of
training programs and consulting services that is
distinguished and internationally approved.
Experts Center has obtained a number of
international accreditation & agencies including the
accreditation of “NEBOSH” LP No.1364, “IOSH”
ATP No. 3475, the official partner in Sudan region of
RICI “CQI-IRCA” UK and a number of destinations
accreditation and other educational institutions.
 Experts Center for Training & Human Resources Development 5

Vision :

Mission :

Value :
 6 Experts Center for Training & Human Resources Development

Training Programs :
Quality Programs :

»» ISO 9001:2015 Quality Management System Awareness, Implementation &

Internal Audit approved by RICI - Canada.
»» Lead Implementer & Certified Quality Consultant for QMS - ISO 9001:2015
approved by RICI - Canada.
»» CQI and IRCA Certified ISO 9001:2015 QMS Auditor / Lead Auditor - RICI
»» Practical Training on Audit According to ISO 9001, ISO 14001, ISO 45001 &
ISO 22000
»» Lean Six Sigma training courses approved by RICI - Canada.
»» KAIZEN Management System Practitioner.
»» Lean Enterprise Specialist.
»» Excellence & EFQM Training courses.
»» Integrated Management System QHSE “ISO 9001:2015, ISO 14001:2015 &
ISO 45001:2018” Awareness, Implementation and Internal Audit.
»» Certified Business Process Management Professional (CBPMP) approved by
RICI - Canada.
 Experts Center for Training & Human Resources Development 7
»» International requirements for accreditation of inspection bodies in accordance
with International Standard ISO / IEC 17020
»» Accreditation requirements for halal certification bodies in accordance with
GSO 2055-2: 2015 and ISO / IEC 17065: 2012
»» Requirements for conformity certificate for products according to ISO / IEC
17065: 2012
»» Experts Center also offers many other quality programs (Quality Management
Programs List).
 8 Experts Center for Training & Human Resources Development

Occupational Safety and Health and Environment Programs :

»» NEBOSH International General Certificate in Occupational Health and Safety
- IGC
»» NEBOSH HSE Certificate in Process Safety Management(PSM)
»» NEBOSH Safety Simplified
»» IOSH Managing Safely
»» IOSH Working Safely
»» NASP Advance Diploma in Health and Safety
»» NASP Basic Diploma in Health and Safety
»» OSHA (30 Hour) in General Industry Compliance Training Program
»» OSHA (30 Hour) in Construction Compliance Training Program.
»» Lead Implementer & Certified Safety Consultant for HSE - ISO 14001 & ISO
45001 approved by RICI - Canada.
»» CQI and IRCA Certified ISO 45001:2018 OHSMS Auditor / Lead Auditor - RICI
»» CQI and IRCA Certified ISO 14001:2018 EMS Auditor / Lead Auditor - RICI
»» Accident Investigation and Reporting
»» HSE in Oil and Gas Industries
»» First Aid Trainings
 Experts Center for Training & Human Resources Development 9
»» Advanced Training in Health, Safety & Environment for Managers &
Supervisors
»» Certified HSE Officer
»» Experts Center also offers many other HSE programs (HSE Programs List).
 10 Experts Center for Training & Human Resources Development

Crisis, Emergency and Disaster Management Programs :

»» Lead Implementer & Certified Consultant for NCEMA 7000: 2015 Business
Continuity Management System
»» Lead Implementer & Certified Consultant for ISO 22301 (Business Continuity
Management System).
»» Preparing emergency, crisis and disaster management plans
»» Management of emergency operations
centers, crises and disasters
»» Management and assessment of risks
related to emergencies, crises and disasters
»» Managing the public in major events and
during emergencies and crises
»» Design, implement and evaluate emergency
exercises, crises and disasters
»» The New Zealand experience in the field of emergencies, crises and disasters
»» The Belarusian experience in emergency, crisis and disaster management
»» Media management strategies for emergencies, crises and disasters
»» General Preparedness Framework - United States of America
 Experts Center for Training & Human Resources Development 11
Defense, Aviation and Space Programs :
»» Military and NATO Standards “NATO Quality Assurance Requirements for
Aviation, Aerospace and Defense Providers”, (AQAP 2110, AQAP 2120 AQAP-
2310, AQAP 2105, AQAP 2130 & AQAP 2131).
»» Quality management system in accordance with AS9100 - Requirements for
the Aviation, Space and Defense Organization.
»» Product design and development (APQP & PPAP) as per AS9145
»» Risk management in the military industry
»» Configuration Management Process
in the military industry
»» Auditing techniques for the defense,
aviation and space system in
accordance with AS9101
»» Requirements for the application of
Standard AS9100 and NATO AQAP
2310 in the aerospace and defense
industries
»» Implementation Matrix for AS9100
and AQAP 2310
 12 Experts Center for Training & Human Resources Development

»» Management of a project to implement a quality management system in the

aviation, aerospace and defense industries
»» Aviation Quality Management
»» Aviation Safety Management
»» Kaizen applications and agile management in aviation
»» Human factors in aviation
»» IOSA requirements Training
»» Quality systems in aircraft manufacturing
»» IOSA system for managing aircraft
maintenance centers
»» IOSA requirements for the management
of aviation training centers
»» Risk management and business
continuity at airports
»» Quality and Safety Management in
Airports
 Experts Center for Training & Human Resources Development 13
Government Excellence System Programs :
»» Governmental strategic planning
»» Certified Consultant for government excellence system
»» Resident of the Governmental Excellence System
»» Excellence in providing government services (seven stars)
»» Quality of government services
»» Electronic transformation and smart government
»» Electronic archive
»» Governance of government institutions
»» Risk management in government
institutions
»» Future foresight and government
innovation management
»» Best practices in government
innovation
»» International Certificate in Innovation
in the Government Sector
 14 Experts Center for Training & Human Resources Development
Customer Services Programs : Security and Police Programs :
»» Excellence in Providing »» Personal analysis program for
Governmental Services security professions
»» Government Services Quality »» The NIMS National Incident
Program Management System program
»» Customer Services Program »» Traffic Safety Quality Program
»» Certified supervisor of Customer »» Integrity, Anti-Corruption, Bribery
Services center and Commercial Fraud Program
»» Certified specialist in customer ISO 37001
service »» ISO 18788 Management System
for Private Security Operations
»»
 Experts Center for Training & Human Resources Development 15
Food Safety Programs : Pest Control Programs :
»» CQI and IRCA Certified ISO »» Basic pest control
22000:2018 FSMS Auditor / Lead »» Advanced Pest Control
Auditor - RICI »» Basic termite control
»» Food Safety Training (Level 3) - »» Advanced termite control
Highfield. »» Basic evaporation process
»» Food Safety Training for Senior »» Advanced evaporation process
Management (Level 4) - Highfield. »» Pest Control Course for beginners
»» HACCP System (Level 2) - Highfield.
»» HACCP System (Level 3) - Highfield.
 16 Experts Center for Training & Human Resources Development

Marketing and Sales Programs : Administrative Programs :

»» Professional Marketing and Selling »» Professional Certificates in Leadership
Skills Management
»» Advanced Marketing and Sales »» Key Performance Indicators - KPI
Management Skills »» Balanced Scorecard Program- BSC
»» Integrated Program in Marketing »» Institutional Excellence and Business
and Sales Intelligence
»» Marketing strategies and sales skills »» Project Management Professional -
»» Professional Marketer Skills PMS
»» Professional seller skills »» Advanced Course in Procurement,
»» E-commerce and e-marketing Purchasing & Supply Chains
»» Management
 Experts Center for Training & Human Resources Development 17
Human Resources Programs : Entrepreneurial Programs :
»» Integrated model for training, »» International License in Business
development and knowledge Entrepreneurship.
management in accordance with »» Leadership and Entrepreneurship
the ISO 10015 and ISO 30401 Programs
»» Excellence in human resource »» Strategic planning for small and
management medium size enterprises
»» International Certificate in »» Financial management for
Human Resources Management entrepreneurs
Standards »» Quality in Entrepreneurship
»» Certified Knowledge Management »» Entrepreneurial Marketing
Specialist »» Entrepreneurial innovation
»» ISO 10015 Training and
Development Quality Specialist
»» Creativity and innovation in human
resources management
»» Human Resources Risk
Management
 18 Experts Center for Training & Human Resources Development

Creativity and Innovation Programs : Engineering Programs :

»» Certified Innovation Leader (CIL) »» Certified Systems Engineering
»» Innovation Management System Management Professional
»» TRIZ Effective Problem Solving »» Certified Production System
(Level 1) Engineer
»» TRIZ Effective Problem Solving »» Certified Reliability Engineer
(Level 2) »» Certified Maintenance Engineer
»» TRIZ Effective Problem Solving »» Facilities & Assets Management
(Level 3) System
»» Creative and Innovative Thinking »» Total Productivity Maintenance &
OEE
»» Certified Costing Engineer
»» Certified HAVC Engineer
»» Modeling of environmental
performance (Software BIM &
Acutech)
»» Structural analysis and design of
buildings using ETABS program
»» Renewable Energy Applications
 Experts Center for Training & Human Resources Development 19
»» Sustainable Design and Planning »» Risk Management Professional
»» Urban planning - structural plan (RMP)
»» Urban planning - rural planning »» AUTODESK REVIT
»» Urban planning - planning the road ARCHITECTURE- 2020
network and services »» Primavera 6 Professional
»» Geographic Information Systems »» Engineering Technician
»» Certified Energy Management »» Incorporated Engineer
Engineer »» Chartered Engineer
»» Project Management Professional »» Chartered Manager
PMP »»
 20 Experts Center for Training & Human Resources Development

Professional Diplomas :

Experts Center awards professional diplomas and internationally accredited

certificates from the biggest leading training institutions after fulfilling the
requirements for the following programs.
»» Professional diploma in administrative leadership
»» Professional diploma in administrative leadership
»» Professional Diploma in Human Resources Management
»» Professional Diploma in Marketing and Sales Management
»» Professional Diploma in Training and Development Administration
»» Professional Diploma in Customer Relationship
Management (CRM).
»» Professional Diploma in Purchasing Management
»» Professional Diploma in Total Quality Management
»» Professional Diploma in Occupational Safety, Health
& Environment Administration
 Experts Center for Training & Human Resources Development 21

Consulting Services :
Consulting Systems :
Experts Center offer implementation proposals for the following systems to
qualifying institutions to obtain the following ISO & other international certificates:
»» ISO 9001 Quality Management System
»» ISO 14001 Environmental Management System
»» ISO 45001 Occupational Safety and Health Management System
»» ISO 22000 food safety management system
»» HACCP
»» ISO / IC 17025 Laboratory Management
System
»» ISO 27001 Information Security and Safety
System
»» ISO 10015 Guidelines for competence
management and people development
»» ISO 31000 Risk management – Guidelines
»» Kaizen techniques for continuous improvement.
»» Six Sigma Methodologies / DMAIC ISO 13051.
»» Organizational Excellence.
 22 Experts Center for Training & Human Resources Development

»» ISO 10001 Customer satisfaction - Guidelines for codes of conduct for

organizations
»» ISO 10002 Customer satisfaction - Guidelines for complaints handling in
organizations
»» ISO 10004 Customer satisfaction - Guidelines for monitoring and measuring

Qualifying Government Agencies for Governmental Excellence Awards :

Experts Center qualifies government institutions for a number of
government excellence awards for example “Defense Industries Organization
Award (GIAD)”, “Organizational Excellence and Self-Assessment Program”,
“The Civil Service Reform Program for Government Institutions” and other
Award for Excellence.
Administrative and Technical Consulting :
»» Strategic Planning and Analysis.
»» Identify training needs and design training plans.
»» Environmental Impact Assessment / EIA Studies.
»» Digital transformation and electronic archiving
 Experts Center for Training & Human Resources Development 23

IT Services : Business Solutions Services :

»» ERP systems »» Business promotion services for
»» Customer Relationship Management entrepreneurs.
(CRM) »» Entrepreneur training services
»» E-Commerce »» Administrative and technical
»» Website development. consulting services for starting a
»» Smart applications. business
»» E-marketing solutions & SEO
24 Experts Center for Training & Human Resources Development

Our Clients :
Experts Center for Training & Human Resources Development 25

Our Gallery :
26 Experts Center for Training & Human Resources Development