Outcomes UI 2e Student's Book

SECOND EDITION
OUTCOMES UPPER INTERMEDIATE
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STUDENT’S BOOK
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DELLAR WALKLEY
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A1 A2 B1 B2 C1 C2
CEFR correlation:
Outcomes Upper Intermediate is for students who
have achieved level B1 and want to achieve B2.
UPPER INTERMEDIATE HUGH DELLAR

STUDENT’S BOOK ANDREW WALKLEY
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OUTCOMES
1 Go to MyELT.heinle.com
2 Click Create an Account!
3 Click Student and then click Next.
4 Select Self-Study, if your teacher did not give you a course key. Select
Instructor-led if your teacher gave you a course key so they can see what Real situations, real language, real outcomes
you studied. The second edition of Outcomes has been fully revised and updated to
5 Click Next. provide contemporary, global content and stunning National Geographic
6 If you selected Self-Study, type in your Content Access Code. If you photos and videos. Its trademark lexically-rich approach shows students
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selected Instructor-led, type in your Course Key and Content Access Code. how vocabulary works, and the evenly-paced grammar syllabus provides
examples and tasks based on what people actually say and write. With a
7 Click Next.
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huge variety of talking points and practice, Outcomes teaches students the
8 Fill in the Account Information Form. English they need to communicate outside the classroom.
9 Read the agreement at the bottom of the page and then click I agree.
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10 Click Submit to finish registering for MyELT. Student’s Book with DVD-ROM
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11 Click Start Using MyELT to begin working on your course. • Eight inspiring National Geographic videos provide real, global input
• Sixteen Conversation Practice videos provide a model for real, natural output
• The Understanding Fast Speech feature helps students hear language as it’s really used
• Access code for MyELT Online Resource
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• An expanded and updated online Vocabulary Builder allows students to personalise
vocabulary learning by developing their own word lists and testing themselves
VOCABULARY BUILDER VOCABULARY BUILDER VOCABULARY
BUILDER VOCABULARY BUILDER VOCABULARY BUILDER
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Your Vocabulary Builder
is now online!
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Visit
VOCABULARY ngl.cengage.com/outcomes
BUILDER VOCABULARY BUILDER VOCABULARY
Password:
VOCABULARY BUILDER outcomes!C4#
VOCABULARY BUILDER VOCABULARY
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Workbook with Audio CD
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•
Additional
VOCABULARY languageBUILDER
BUILDER VOCABULARY practice
VOCABULARY
•
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Learner tips
• Language notes BUILDER
BUILDER VOCABULARY
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• Vocabulary Builder quizzes
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MyELT Online Resource

• Additional grammar, vocabulary and skills practice
• Automatically-marked activities with feedback provided via the Gradebook,
and reports available at class, group or individual level
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Teacher’s Book with Class Audio CD

• Ready-to-teach notes
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• Background language and culture notes

• Extra ideas and developmental tips
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Interactive Whiteboard DVD-ROM

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• Full range of IWB functionality, including zoom in/zoom out, hide/show parts of the screen,
highlighter tools
• More than 500 interactive tasks per level with easy-to-access audio and video
• Fully-integrated grammar summaries and accompanying tasks
• On-page vocabulary incorporates target words and their definitions from the Vocabulary
Builder
Cover photograph © EPA/LEX VAN LIESHOUT
ExamView® Visitors and shoppers in the Rotterdam
• Quick and flexible preparation of exams and online tests, either creating questions or Market Hall, The Netherlands.
using the supplied test bank The unique feature of this hall is the
• Variety of exam layouts and printing options combination of a market and housing.
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UPPER INTERMEDIATE HUGH DELLAR

STUDENT’S BOOK ANDREW WALKLEY
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IN THIS UNIT YOU LEARN HOW TO:
1 ENTERTAINMENT •
•
•
talk about habits
describe films, books and music
politely disagree with opinions
• talk about pictures and art
• tell stories and discuss plots
page 6
2 SIGHTSEEING •
•
describe buildings and areas in more detail
agree using synonyms
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• show people around your town or city
• talk about festivals and carnivals
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• talk about future events in a variety of ways
page 14
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VIDEO 1: A Chinese artist in Harlem page 22 REVIEW 1: page 23 WRITING 1: Giving advice page 150
3 THINGS YOU NEED
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• talk about a wide range of objects
• describe what things are for
• check you understand what people mean
• use suffixes and prefixes better
• describe problems with things
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• give advice and express regrets
page 24
4 SOCIETY •
•
talk about the government and their policies
talk about how the economy is doing
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• respond to complaints
• discuss social issues
• comment on news stories
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• describe correlations
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VIDEO 2: Wood-powered car page 40 REVIEW 2: page 41 WRITING 2: Letters of complaint page 152
5 SPORTS •
•
talk about what you do in your free time
talk about how fit you are
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• check you heard things correctly
AND INTERESTS • talk about sport

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• comment on past events

• describe accidents and injuries
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page 42
6
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ACCOMMODATION •
•
talk about places you have stayed in
express opinions and show surprise
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• discuss and deal with accommodation problems

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• better understand idiomatic language

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• talk about culture shock and settling in somewhere
page 50
VIDEO 3: Capoeira – the fighting dance page 58 REVIEW 3: page 59 WRITING 3: A leaflet or poster page 154
7 NATURE
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• talk about your experiences of different weather

• talk about natural disasters
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• make stories more dramatic

• talk about issues connected to animals and plants
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• talk about trends

• use context to understand different meanings of
words
page 60
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8 CRIME AND •
•
•
talk about crimes and what they involve
make comments and ask follow-up questions
express varying degrees of certainty
PUNISHMENT •
•
talk about prison and punishment
talk about trends and statistics
page 68
VIDEO 4: The greenhouse effect page 76 REVIEW 4: page 77 WRITING 4: Stories page 156
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GRAMMAR VOCABULARY READING LISTENING DEVELOPING CONVERSATIONS
• Habits • Describing films, • Heard it all before • Films and the cinema • Disagreeing politely
• Adjectives and music and books • A guided tour of an
adverbs • Talking about art gallery
pictures
• Relative clauses • Buildings and areas • Ten days at the • Driving round • Agreeing using synonyms
• Talking about the • Festivals and Venice Carnival Belgrade
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future carnivals • Places to visit
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• Explaining purpose • Useful things • I am … Mr Trebus • Asking for things • Explaining and checking
using so, if and to • Word families • Trying to get a refund
• should and should • How things go wrong
have (should’ve)
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• so and such • The government, • Only connect • What do you think of • Showing understanding
• Comparatives with economics and your president? • Commenting on news stories
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the …, the … society • In the news
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• should(n’t) have, • Health and fitness • Sport – you’ve got to • Unusual interests • Checking what you heard
could(n’t) have, • Sport love it • The mad uncle
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would(n’t) have • Injuries and accidents

• The present perfect
continuous and
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simple
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• Modifiers • Where you stayed • Emails from Hong • Did you go away • Negative questions
• have/get something • Idioms Kong anywhere?
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done • Accommodation
problems
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• Culture shock
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• Narrative tenses • Weather • Animlas in the news • Experiences of • Making stories more dramatic
• Participle clauses • Plants and trees extreme weather
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• The different • Plant life

meanings of words
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• Showing degrees of • Crimes • Riga-rous policing • Different kinds of • Comments and questions
certainty with modal • Crime and brings down crime crimes
verbs punishment • Punishment or
• Nouns and • Trends and statistics rehabilitation?
prepositional phrases
Contents 3
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9 CAREERS • describe good and bad aspects of working life

• explain your feelings about the future
AND STUDYING
• talk about education and starting work
• give better presentations
page 78
10 SOCIALISING •
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talk about celebrations and parties you’ve been to
suggest different times or places to meet
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• talk about awkward situations
• start and end different kinds of conversations
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page 86
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VIDEO 5: The real Indiana Jones page 94 REVIEW 5: page 95 WRITING 5: Personal statements page 158
11 TRANSPORT
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• discuss travel experiences
• talk about problems when renting things
• rent a car
AND TRAVEL •
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express shock and surprise
talk about different kinds of driving experience
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• emphasise how you feel
page 96
12 HEALTH • describe health problems in more detail

• pass on sympathetic messages
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AND MEDICINE
• talk about operations
• discuss issues connected to health systems
• talk about research and surveys
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• tell jokes better
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VIDEO 6: Wild health page 112 REVIEW 6: page 113 WRITING 6: Reports page 160
13 LIFE-CHANGING •
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describe major life events in more detail
report information you are not 100% sure of
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• discuss gossip and news about people
EVENTS • complain about annoying habits

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• discuss ceremonies
• talk about values and concepts
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page 114
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BANKS • describe problems connected to personal finances

and banking
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• deal with banks
AND MONEY
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• apologise and explain problems in formal settings

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• use descriptive literary language

• express regrets
• use financial metaphors
page 122
VIDEO 7: Nubian wedding page 130 REVIEW 7: page 131 WRITING 7: Arguing your case page 162
15 FOOD
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• explain how to cook things

• give approximate meanings
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• get better at linking ideas together

• talk about food programmes and memories of food
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• discuss food-related stories in the news
page 132
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16 BUSINESS •
•
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explain why you are phoning
be more formal in business contexts
pronounce email addresses and websites
• talk about how companies and markets develop
• explain and sell products and services
page 140
VIDEO 8: The black diamonds of Provence page 148 REVIEW 8: page 149 WRITING 8: Formal and informal emails page 164
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GRAMMAR VOCABULARY READING LISTENING DEVELOPING CONVERSATIONS
• Conditionals with • Working life • My first job • How’re you finding • Feelings about the future
present tenses • Presentations your job?
• Conditionals with • A dying breed
past tenses • PISA
• The future perfect • Celebrating • From faux pas to • Going out to • Arranging to meet
• Question tags • Making mistakes front page news celebrate
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• Talking about parties • Starting
conversations
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• Uncountable nouns • Problems when • Amazing journeys • Renting a car • Expressing surprise or shock
• Emphatic structures renting • Reporting problems
• Driving • Driving in different
countries
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• Supposed to be -ing • Health problems • Just clowning around • Suddenly falling ill • Passing on messages
and should for talking • Parts of the body and • Medical tourism
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about the future operations
• Determiners
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• The past perfect • Life-changing events • Managing conflict • Catching up with • Showing uncertainty
simple and • Values and concepts news and gossip
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continuous • Key life events

• be always/constantly around the world
-ing, wish and would
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• Passives • Money problems • The Magic Moneybag • Money-related • Apologising and offering
• wish • Metaphor (Part 1) problems explanations
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• The Magic Moneybag

(Part 2)
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• A debate about the

lottery
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• Linking words • Food and cooking • Food, friends, family • How do you cook it? • Vague language
• Patterns after • Prefixes • Food-related news
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reporting verbs • Food in the news stories

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• The future • Reasons for phoning • Top ten • I’m just phoning to … • Using would to show formality
continuous • Building up a characteristics of • Dream and Achieve
• Expressing necessity business successful people
and ability • Business collocations • New African
entrepreneurs
Grammar reference pages 166–183 Information files pages 184–192 Audio scripts pages 193–212
Contents 5
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ENTERTAINMENT
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• talk about habits
• describe films, books and music
• politely disagree with opinions
• talk about pictures and art
• tell stories and discuss plots
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SPEAKING
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1 Work in pairs. Look at the photo and discuss
the questions.
• Where do you think the place is? Would you want
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to read in a place like this? Why? / Why not?
• Do you usually take a book with you when you’re
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travelling or do you prefer e-book readers?
• What’s the nicest or most unusual place you’ve
spent time reading?
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2 Change partners. Tell each other about your
other interests and how you spend your free
time. Think about TV, music, films, sport and
hobbies. Find five things that you have in
common.
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Unit 1 Entertainment 7
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A QUESTION OF TASTE
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LISTENING 3 In Exercise 2, find:
1 Listen to the answers to eight questions
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such as Do you read much? or Do you watch TV 2 one verb that describes a current habit – it means
much? Listen and decide which Do you … much? usually or generally.
questions were asked. 3 two other structures we use to talk about current
habits.
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GRAMMAR 4 phrases that mean always, (not) normally, sometimes

and almost never.
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Check your ideas on page 166 and do Exercise 1.

Habits
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We use the present and past simple and a number of 4 Complete the sentences about your own leisure
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different structures such as tend to and used to to talk interests. Then find out about your partner. How
about habits. We use words and phrases such as rarely, all much do you have in common?
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the time and not as much as I’d like to to show how often. 1 I … all the time.
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2 I don’t … as much as I used to because …

2 Listen and complete the sentences with the
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3 I tend to … at the weekends and now and again I …
expressions and structures used to talk about
habits. 4 As a rule, I don’t … , but I will if …
1 I don’t during the week, though. 5 I used to … a lot. I’d …
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2 Yeah ! My headphones are glued to For further practice, see page 166 and do Exercise 2.
my ears.
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3 Not as much , because I really love 5 Write five Do you … much? questions about other
it. areas.
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4 , to be honest. I guess I might in the Think about:

summer.
• work
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5 I don’t pay much attention to it most of the time.

a big game, if there’s one on. • study
6 Yeah, I guess so. I usually play football on a • holiday
Wednesday and I go running . • eating
7 No, . I tend to watch films on • family
demand through my TV at home.
Then find out about your partner. Use some of
8 Not as much as I . I was addicted to
this online game, until my parents banned me. the structures from Exercise 2 in your answer.
I sometimes play for five hours a day!
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VOCABULARY Describing films, music DEVELOPING CONVERSATIONS
and books
Disagreeing politely
When we describe things, we often use pairs of adjectives You heard the speakers disagree with viewpoints like this:
that have similar meanings to emphasise what we mean.
We sometimes repeat the same adverb with each adjective. Yeah, I guess, but, to be honest, I’m not that keen on action
movies.
It’s very moving – just very, very sad.
It was all a bit too weird for my liking.
It’s great, absolutely amazing.
As I say, it’s not really my kind of thing.
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The Hunger Games was well-made / not bad, I suppose,
6 Complete the sentences with these words. but …
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awful disturbing hilarious uplifting When disagreeing with someone’s tastes, instead of saying
catchy dull over-the-top weird directly I don’t like it or it’s really weird, we often soften our
commercial gripping responses by using phrases such as I’m not that keen on,
I guess, I suppose, to be honest, for my liking, etc. We also
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1 It does nothing for me. It’s quite boring, quite use a bit to soften negative adjectives.
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.
2 It’s one of those tunes that’s very easy to remember 12
Look at three short conversations. Soften B’s
– very . responses using some of the ideas above.
3 It’s – just really, really funny. 1 A: I’m really into 60s music. The Beatles, The
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Stones, stuff like that.
4 It didn’t do much for me. It’s typical big-budget
Hollywood – very . B: Yeah? I don’t like it. It’s the kind of stuff my
dad listens to.
5 I can’t explain it. It’s really strange – really .
2 A: Do you like Tarantino? I love his films.
6 It’s just too much for my liking – really .
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B: He’s all right, but I’m not keen on his films.
7 You can’t stop reading. It’s so exciting, so !
They’re very over-the-top.
8 It’s good, but it’s quite upsetting – quite .
3 A: Have you ever read any Paulo Coelho? His
9 It’s a really inspiring story, really
10 Don’t go and see it! It’s dreadful, absolutely
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B: I’ve read one. It was OK, but it didn’t do much
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. for me.
PRONUNCIATION PRONUNCIATION
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7 3 Listen to the sentences from Exercise 6. 13

5Listen to the example conversations.
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Notice when you stress the adverb. Repeat Notice the stress and intonation. Repeat them.
the sentences.
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Write some responses to these sentences,
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disagreeing politely. Practise them in pairs.

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8 Write at least two words or phrases that you

1 I love Harry Potter and stuff like that.
associate with each adjective in the box in
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Exercise 6. 2 I’m really into opera. It’s fantastic.

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awful – leave before the end / hate / waste of money 3 I love any reality TV show.
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9 Tell a partner the words you thought of. Your

partner should guess the adjective.
CONVERSATION PRACTICE
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Work in pairs. Have conversations about your
LISTENING
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habits using the guide below. Then swap roles.

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4 Listen to two people talking about films and
Ask question: Do you
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decide which statement is true. read / listen to music /

1 They agree on everything. go to the cinema /
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2 They agree on most things. watch TV much? Answer, giving as full an

3 They don’t agree on very much. answer as possible.
Ask follow-up question:
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4 They don’t agree on anything. What kind of stuff are

you into? What other things do you
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4Take notes about the two speakers to read / watch? etc.
answer these questions. Listen again to check. Have you ever seen /
1 Do they go to the cinema much? read …?
Don’t you find it a bit …?
2 What kind of films are they mainly into? etc.
3 Have they seen any films recently?
1 To watch the video and do the activities, see the DVD-ROM.
4 What did they think of them?
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IN THE PICTURE
SPEAKING 4 Which of these sentences about the painting do
you agree with?
1 Read the quotations about art. Then discuss in
1 The main character has his back to the viewer, which
pairs what you think each quotation means. How creates a feeling of mystery.
far do you agree with each one? Explain why.
2 He looks as if he’s thinking about killing himself.
Art is the lie that enables us to realise the truth.
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3 He’s obviously a sad and lonely man.
Modern art = I could do that + Yeah, but you didn’t.
4 He seems to be the most important thing in the
dvertising is the greatest art form of the 20th
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painting.
century.
5 He appears to be looking for something better than
Art is what you can get away with. what he has.
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The urge to destroy is also a creative urge. 6 He looks very proud. I get the impression he feels
he more minimal the art, the longer the
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explanation. 7 He looks like a very wealthy man.
rt never responds to the wish to make it democratic; it
A 8 It must be somewhere in Europe. It could well be
is not for everybody; it is only for those who are willing France.
to undergo the effort needed to understand it.
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5 Cover Exercise 4. Complete the sentences about
other paintings using words and phrases from
VOCABULARY Talking about pictures Exercise 4.
2 Look at the painting below. With a partner, 1 I think it could be Spain or Italy in
discuss who the character might be and what
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this picture.
you think is happening.
2 Everyone looks they’re having a
really good time in this picture.
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really upset.
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4 They’ve just moved in and are
redecorating the whole flat, from the look of it.
5 They all be students. That looks
a university canteen to me.
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6 Everyone in this picture to be

queuing or waiting for something.
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LISTENING
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6 Work in pairs. Use language from Exercises 3

and 4 to discuss the following questions.
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• What do you think the portraits on page 11 show?

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• Who do you think the people in the two paintings

might be?
3 Read the definitions. Discuss which adjectives • How do you think they’re feeling – and why?
could describe the painting above.
• What might the connection between the two works
1 Bold colours are very bright, strong and clear, be?
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whereas subtle colours are not strong or bright.

They’re softer and more delicate. 7 6 Listen to a guide in a gallery telling visitors
about the two paintings on page 11. Which five
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2 If a painting is conventional, it’s traditional and not

new or different in any way. adjectives from Exercise 3 does the guide use?
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3 If a painting is dramatic, it contains a lot of exciting 8 6 Listen again. Answer the questions.
action.
1 Where was the artist from?
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4 If it’s atmospheric, a painting creates a special mood

– such as a feeling of romance or mystery. 2 Was he well known when he was alive?
5 Abstract paintings show an artist’s feelings or 3 In what way are the two paintings connected?
thoughts, whereas realistic paintings show real 4 In what way might the viewer’s first impression of the
objects or events. paintings be wrong?
6 If it’s ambiguous, the meaning of the work isn’t clear 5 Why did the painter include the globe and the
– it’s open to interpretation. Turkish rug?
7 An intimate painting shows private moments in 6 Why did the painter include the two paintings within
someone’s life. these paintings?
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GRAMMAR 4
but
, some people will just think it’s
some will like it and it may even
,
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9 Look at these examples from the talk in change the way they think. (obvious / hopeful / weird)
Exercise 7. Then work in pairs to complete 5 , Picasso’s work was quite realistic, but
the rules below.
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more
became more and
. (experimental / gradual / initial)
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6 There is a debate about these
Adjectives and adverbs Chinese prints, because, well, , they were
Adjectives stolen before they were donated to the museum.
(frank / heated / amazing)
a symbol of the difficult, stormy nature of love
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she looks calm and content

Adverbs PRONUNCIATION
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Look carefully and you’ll notice that …

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Listen and notice the stress on the
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These may look like fairly conventional, fairly realistic
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adverbs and the slight pause that follows.

pieces,
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Repeat the sentences.

Sadly, though, he died at the age of 37.
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For further practice, see Exercises 2–4 on page 167.

1 Adjectives are often used before / after nouns.
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Adjectives are also often used before / after the

verbs be, look, become, seem, get, taste, etc. to
describe the subject of the verb.
SPEAKING
2 Most adverbs are formed by adding to 12
Work in pairs.
the adjective, but some have the same form as the Student A: look at the painting in File 1 on
adjective: fast, hard and later. Adverbs can be used page 184.
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to modify verbs, , other adverbs and

whole clauses or sentences. Student B: look at the painting in File 17 on
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page 192.
Check your ideas on page 166 and do Exercise 1. Make notes on the following:
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Complete the sentences using the adjectives in • what’s happening in the painting
brackets. Change the adjectives into adverbs • the impression and feelings you have about it
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where necessary. • information about the painter and/or people in the

1 , van Gogh sliced his ear off picture (you can invent this if you want)
while suffering from depression. • additional comments you want to make about the
(severe / famous) painter and/or the painting. Start some comments
2 The painting was damaged in a with adverbs such as Interestingly, Sadly, Actually,
fire and, , it couldn’t be restored. etc.
(severe / unfortunate)
Now present the picture to your partner.
3 This landscape is by the British artist,
Kieron Williamson. , he was only nine
when he painted this. (amazing / lovely)
93386_01_u1_p006-013.indd 11 01/12/2014 08:54

TELLING TALES
READING
1 Work in pairs. Discuss the questions.
• Have you read a book or seen a film recently where
the ending was quite predictable? What happens in
the story?
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• How did you know what was going to happen?
• Did you still enjoy the story? Why? / Why not?
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2 Read the first part of a review of a book about
why we tell stories. Answer the questions.
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1 Why does the writer claim we often find films
predictable?
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2 Does the author think this is a problem or not? Why?
3 For one of the ‘overcoming the monster’ stories
mentioned, think about:
a what or who is the monster or baddie?
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b what community is threatened?
c what challenge does the monster present?
d what special weapon does the hero have?
e does the monster have a fatal flaw?
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f how or where is the hero trapped and how does
he escape?
g what is the final reward?
3 Look at the names of four of the other plots.
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Check the words in bold in a dictionary.
Then discuss which sentences might go with
which plot.
• Comedy • Voyage and Return
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• Rags to riches • Tragedy

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1 The central character is destroyed by committing

suicide or by a relative of the victim seeking
revenge.
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2 People disguise themselves (including men as 5 Explain each plot you read without looking at
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women and vice versa) or pretend to be someone the texts. Your partner should say the name of a
story with that plot.
N H
different.
3 The hero is living in poverty or being bullied by a
G

IO RIG
baddie.
1 The two other plots Christopher Booker describes
4 The hero encounters a problem which reveals a are called Quest and Rebirth. What do you think they
dark side to the new world. might involve?
5 The couple are bound to get together but can’t 2 Do you agree with Booker that the best stories follow
see it. the basic plots? Why? / Why not?
AT Y
6 The baddie asserts their power or society presents 3 Can you think of any stories that don’t follow these
an obstacle preventing the hero becoming plots? What do you think of those stories?
N P
successful.
7 Back in the normal world, the hero has gained a new
O
insight that makes them a better person. LISTENING

8 The hero gets away with the bad deed and enjoys 7 8 Listen to someone explaining a story. Try
C
the rewards. to decide what plot it fits.

4 Work in pairs. You will each read 8 Think of a book, film or other story you like
about two plots. Check your ideas from which might fit one of the plots. Explain the
Exercise 3 and tell your partner. story. Your partner should ask questions to
Student A: read the text in File 2 on page 185. help you. When you have finished, your partner
Student B: read the text in File 7 on page 186. should guess the name of the story and/or the
kind of plot.
12
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HEARD IT ALL BEFORE
Ever been watching a film or reading a book and
had the feeling you’ve heard it all before? You
know the boy’s going to get the girl, the baddie
– the bad guy – is going to lose or be killed, or
the team will win their last game. What’s really
surprising is that we don’t have this feeling more
often, because, according to Christopher Booker’s
G
brilliant book Why We Tell Stories, nearly all
stories are based around just seven basic plots and
IN
in each plot we see the same character types and
the same typical events over and over again.
Take the first plot, which Booker calls Overcoming
N
the Monster. Stories of this kind all have several
common features.
AR
1 A community is threatened by a monster or
‘baddie’ and a hero is called to save it. The
hero prepares to meet the monster and is
LE
either given a special weapon or learns about
a particular weakness that the monster has –
its fatal flaw.
2 The hero approaches the monster and initially
IC
everything goes according to plan.
3 The hero confronts the monster for the first
time and is frustrated. They realise the huge
challenge that the monster presents.
4 There is a nightmare stage. The hero is
H
AP
trapped and faces death.
5 Finally, the hero makes an amazing escape,
succeeds in destroying the monster usually
with the help of their special weapon or by
R
exploiting the monster’s only weakness. They

are rewarded and order is restored.
G
EO
You can see these features in ancient myths like Perseus these plots because they fulfil a deep psychological need for
AL T
killing Medusa or George and the Dragon, religious stories love and moral order. Indeed, where stories don’t follow these
like David defeating the giant Goliath, modern tales like plots, we may find them unsatisfying or they may reveal issues
N H
Dracula or Harry Potter, and films such as Jaws, Star Wars in the author and society that produced them.
G
or in James Bond movies. Booker argues that we don’t tire of

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AT Y
N P O
C
93386_01_u1_p006-013.indd 13 01/12/2014 08:54

2
G
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H
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AL T
N H
G
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N P O
SIGHTSEEING
C
14
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• describe
talk aboutbuildings
habits and areas in more detail
• agree using
describe synonyms
films, books and music
• show people
politely around
disagree withyour town or city
opinions
• talk about festivals carnivals
pictures and art
• talk about future
tell stories eventsplots
and discuss in a variety of ways
G
1 Work in pairs. Look at the picture and discuss
SPEAKING
the questions.
IN
• Do you in
to read know where
a place likethis photo
this? Whywas
/ Whytaken?
not?
N
What
• Do dousually
you you think
takeofathe
bookphoto? Is there
with you whenanything
you’re
that surprises you about it?
travelling?
AR
2 • What’spartners.
Change the nicest or most unusual
Discuss place you’ve
the questions.
spent time reading?
• What’s the most famous place you’ve been to? Did
2 Change partners.
it live up Tell each other
to your expectations? Why?about
/ Whyyour
not?
other interests and how you spend your free
• Where would you most like to visit? Why? What
LE
time.
would Think about
you do TV, music, films, sport and
there?
hobbies.
• Do you Find fiveplace
think the things thatyou
where youlive
have
is a in
good
common.
tourist destination? Why? / Why not?
IC
H
AP
R
G
EO
AL T
N H
G
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AT Y
N P O
C
Unit 2 Sightseeing 15
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ABOUT TOWN IC
H
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VOCABULARY Buildings and areas 3 Complete the sentences with the correct form of
these verbs.
1 Check any new words in bold in a dictionary.
R
Work in pairs. Discuss the questions. base dominate knock down soar

1 What kind of buildings and other things might you date back house renovate steer clear
G
see in an affluent area?

1 I hate that building – it’s hideous. If you ask me,
2 What kind of buildings are usually described as it should be .
EO
grand?
AL T
2 The whole area’s really run-down. It really needs to

3 What might you want to do to a hideous building or be and given some investment.
monument?
N H
3 It’s quite a rough part of town. I’d of it after

4 Can you think of a place with a lot of high-rise dark if you don’t want to be stabbed!
G
buildings?
IO RIG
4 Some of the buildings in the historic centre

5 What might the government do to an historic area or over 600 years.
building? Why?
5 It’s an up-and-coming area. Lots of businesses are
6 What do you call the opposite of a deprived area? relocating there so property prices have .
7 What do you find in a residential area? 6 That grand building over there was previously a
AT Y
8 Would you recommend a tourist to visit a rough palace, but now the national gallery.
area? Why? / Why not? 7 It’s the most affluent part of town. All the embassies
N P
9 What might a local government do to a run-down are there.

building or area?
O
8 They built this huge skyscraper a few years ago.

10 What do you call the opposite of a stunning building? It really the city.
C
11 What might you find in a trendy area? And what kind

of people might live there?
12 What’s usually happening in an up-and-coming area? PRONUNCIATION
2 Which of the words in bold could you use to 4 9 Listen to and repeat some key words
describe the area in the photo? from Exercises 1 and 3. Notice the stress.
5 Work in groups. How many adjectives and verbs

from Exercises 1 and 3 can your group use to
describe buildings and areas where you live?
16
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LISTENING 3 Just behind us, over to the right, is Santa Catalina
Cathedral. I was actually married in there.
6 10 Listen to a Serbian woman, Ivana, and 4 And that building over there is the Courts of Justice.
her friend, May, as they drive through Belgrade. I got divorced there!
Take notes on what you hear about each place.
Work in pairs to compare your ideas. 5 This shop on the left is run by my friend Zora. Her
son plays professional football in Turkey now.
New Belgrade 6 I started working in that office over there in 2003.
Even then, the area was already starting to boom.
the Arena Big concerts / sports
events held there. One of 7 They produce tiles in that factory. They export most
the biggest entertainment of them to northern Europe.
G
venues in Europe. For further practice, see page 168 and do Exercises 2 and 3.
IN
the Ada Bridge
Manakova Kuca DEVELOPING CONVERSATIONS
N
St Mark’s Church Built late 1930s – on site of
older church. Contains tomb
of a great Serbian emperor. Agreeing using synonyms
AR
Kalemegdan Fortress In the conversation in Exercise 6, you heard this exchange:
A: The houses certainly do look very grand.
the Victor Monument
B: Yeah, they’re amazing.
LE
Dedinje We often use some kind of synonym (a word with a similar
meaning) to show we agree.
GRAMMAR
9 Work in pairs. Take turns saying and agreeing
IC
7 Look at the sentences from the conversation in with the opinions below. Use synonyms to agree.
Exercise 6. Then work in pairs to discuss the 1 That’s a really hideous building!
questions below.
H 2 All the houses round here are amazing, aren’t they?
3 That church is incredible!
AP
Relative clauses 4 The river looks wonderful, doesn’t it?
We use relative clauses to add information about nouns or 5 This is pretty run-down, isn’t it?
previous clauses.
6 This seems like quite a wealthy area.
a Over to the right is the Arena, which is where all the big
R
concerts and sports events are held.

b It contains the tomb of Stefan Dusan, who was perhaps
G
the greatest Serbian emperor ever. 10

Imagine you are going to drive a friend round
c You might’ve seen it on TV – it’s the place they held the your hometown, the city you are in now, or
EO
Eurovision Song contest. round a city you know well. Write the names of
AL T
d There’s the Victor Monument up there as well, which four or five places you will pass through. Think
was erected after the First World War. of details about the places, what you think of
N H
them and if you’d recommend visiting them.

G
1 Which sentences have a comma?

IO RIG
11
Now roleplay the conversation. Follow the guide
2 If you removed the underlined relative clauses, which below. Continue as long as you can. Then swap
sentences would still make sense? roles.
3 Do we need a comma before adding a) essential or
b) non-essential information? Visitor Driver
AT Y
4 Apart from which and who, do you know any other Comment on the
relative pronouns? weather.
N P
5 Do you always need a relative pronoun to add Agree and add comment.
information after the noun? Ask what area you
O

are in.
Explain. Then tell your
C
friend about a building.

8 Rewrite each of the pairs of sentences below as Comment.
one sentence using a relative clause.
Agree.
1 That statue is of our first president, Vaclav Havel.
He was also a famous writer. Ask about another
place.
That statue is of our first president, Vaclav Havel, Explain.
who was also a famous writer.
2 We’re coming up to Dedinje. Dedinje is one of the 2 To watch the video and do the activities, see the DVD-ROM.
more affluent parts of the city.
93386_02_u2_p014-023.indd 17 28/11/2014 16:02

G
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A CARNIVAL ATMOSPHERE
IC
VOCABULARY Festivals and carnivals READING
1 Look at the photo above. In pairs, discuss the
following questions:
H
5 Before you read, discuss the question in groups.
• What do you know about Venice? Can you say ten
AP
• Where do you think it was taken? things about its history, location, sights or carnival?
• What do you think is going on? 6 Read the email about the Venice Carnival. Add
• What might the event be celebrating? the relative clauses (a–j) in the spaces (1–10) in
the email.
R
2 Which of these words can you see in the photo?

a which are very ornate and beautiful
G
a band a costume a mask b during which time people fasted

a bonfire a fireworks display a parade
c which I hope you enjoy
confetti a float a sound system
EO
d which would’ve been almost impossible

AL T
3 Match the nouns above with the groups of e which can give you a real shock
words they go with.
N H
f which are these pastry things full of cream and stuff

1 make your own ~ / wear a ~ / hide behind a ~
G
g where they hold the big costume parade

IO RIG
2 build a ~ / ride on a ~ / a ~ in the shape of a fish h which is great fun

3 set up a ~ / a really loud ~ / hire a ~ i who I’m sure you remember
4 dress up in a ~ / a very ornate ~ / wear national ~ j who used to look after the dead and dying
5 make a ~ / sit round a ~ / throw wood on a ~
7 Decide if these sentences about the email are
AT Y
6 listen to a ~ / form a ~ / play in a ~ / book a ~ true (T) or false (F). Then look back at the email
7 watch a ~ / a spectacular ~ / cancel a ~ / miss a ~ and underline the sentences that support your
N P
8 hold a ~ / take part in a ~ / a ~ through town decisions.

O
9 throw ~ / be showered with ~ / sweep up all the ~ 1 Chiaki, Kyeong Jin and Nina all studied together.
afterwards 2 Hotels are a bit more expensive during carnival.
C
4 Work in pairs. For each of the nouns in 3 Chiaki preferred the modern costumes.
Exercise 2 choose one of the collocations in 4 Carnival celebrates the end of Lent.
Exercise 3. Think of an example from your own 5 Traditionally, people ate a lot less during Lent.
life. Tell your partner your example. Find out if
your partner has had similar experiences. 6 Chiaki sprayed some strangers.
A: I went to a fancy dress party last year and wore a 7 She was shocked at the way people behaved.
scary monster mask. 8 Chiaki plans to send more photos.
B: Really? I’ve never been to a fancy dress party.
18
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8 Find words in the email that
mean the same as the words in
italics. To KyeongJin@hotmail.ml
1 It was very kind of Nina to let me Subject Re: Hello there
stay at her house for free.
2 The city was completely full of Hi Kyeong Jin,
tourists. I hope this finds you well. I’m really sorry I haven’t written for so long,
3 It’s not surprising most costumes but the beginning of the year was really busy for me – and then I went
look so good. off to Venice for the carnival. In fact, I only got back to Boston last night!
Venice was absolutely amazing. You would’ve loved it. I stayed with
4 The locals generally continue with
G
Nina, 1 from uni. It was really kind of her to put me
traditional costumes.
up – and it meant I didn’t have to struggle with trying to find a hotel,
5 The Plague Doctor costume is 2
. The city was completely packed with tourists for
IN
quite scary and threatening and the whole ten days, and prices really shoot up.
evil. Nina lives with her family, about ten minutes’ walk from the main square,
6 The food is delicious, but high in 3
on the first day of the carnival. Some of the
N
calories. costumes were just incredible – people spend months and months
preparing, so it’s no wonder they look so good, really. Lots of tourists
7 Venice is completely changed in a
AR
were dressed up in all kinds of crazy outfits – giant rabbits, pirates,
good way during carnival.
even hot dogs – but the locals tend to stick to traditional costumes,
8 People light and explode fireworks 4
and they all wear masks as well. My favourite
all the time. costume is called the Plague Doctor. It’s really scary and sinister and
LE
I was told it’s based on real doctors, 5 when the
9 Work in pairs. Discuss the plague hit Venice.
questions.
Apparently, carnevale, the word the Italians use, comes from
• Do you have a carnival or festival Latin and means ‘farewell to meat’. Traditionally, the carnival took
in your town, city or area? place in the week leading up to Lent, the 40 days before Easter,
IC
6
• Do you usually go to it? . That’s why food is really important during
carnival, and I ate lots and lots of frittelle, 7 –
• What does it involve? Use some fattening, but really delicious!
words from Exercises 2 and 3 to H
describe what happens. Venice is as beautiful as everyone says: very romantic and
atmospheric. All through the carnival, though, it’s transformed as they
• Have you ever been to any other
AP
have big fireworks displays, bonfires, parties and so on, and all the
carnivals or festivals? Where? kids throw confetti and spray shaving foam and stuff everywhere,
When? What were they like? 8
– unless it lands on you! Mind you, we ended
up buying a few cans and joining in ourselves! Attack is the best
form of defence, right? People also set off fireworks all the time,
R
9
if you’re not expecting it. I nearly had a heart
attack a couple of times.
G
I’ve attached a few photos, 10 . I was going to send

more, but I didn’t want to make your computer crash like I managed to
EO
last time! I’ve uploaded loads more onto my website, if you fancy having
AL T
a look.
Anyway, hope to hear from you soon.
N H
All the best,

G
Chiaki
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93386_02_u2_p014-023.indd 19 28/11/2014 16:02

G
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WORTH A VISIT
AR
SPEAKING 5 12 Listen to these different ways of
LE
expressing the future from Exercise 2. Complete
1 Look at these different places to visit when on the sentences.
holiday. Rank them from 1 (like visiting most) to 8
1 This year we a new wing dedicated
(like least). Explain your choices to your partner.
exclusively to Asian art.
IC
amusement parks monuments street markets 2 The kids it.
galleries museums zoos 3 It at ten.
historic buildings sports stadiums
H 4 I down there tomorrow morning and have
a look at that.
AP
LISTENING 5 I think I faint.
2 Listen to five extracts. Match each with
11 6 I and get you a glass of water.
one of the places above. 6 Match the explanations with the sentences in
R
3 11 Listen again. Match the extracts (1–5) with Exercise 5.

the situations (a–e). Then discuss the questions a This is a fixed timetable.
G
(in brackets) with a partner. b This is an offer to do something – made at the

a Protesting about a proposal. (What’s the proposal moment of speaking.
EO
and why is there opposition to it?) c This is a decision about the future that someone has
AL T
b Promoting something. (What is it?) made on their own.

N H
c Using their powers of persuasion. (How? Why?) d This is a prediction made at the moment of speaking.
e This has already been arranged and organised with
G
d Talking about a forthcoming trip. (Where to? When?)

IO RIG
others.
e Feeling unwell. (Why?)
f This is a prediction based on what you can see, feel,
4 Work in pairs. Discuss the questions. etc.
• Do you think galleries and museums should be free Check your ideas on page 169 and do Exercise 1.
to get in to? Why? / Why not?
AT Y
• Have you ever been to any unusual museums or

exhibitions? When? What were they like?
N P
For certain meanings, we prefer one particular form.

• What do you think the most innovative architecture However, in many cases, more than one form can be used
in your town or city is? with little or no change of meaning. For instance, we prefer
O
• Have there been any campaigns against tourist the present continuous to talk about arrangements, but we
developments in your area or country? can also use going to + infinitive (without to).
C
I’m having dinner with a client tonight.

GRAMMAR Talking about the future I’m going to have dinner with a client tonight.
There is no future tense in English. Instead, there are

different ways of talking about the future such as going
to + infinitive (without to), will + infinitive (without to), the
present simple and the present continuous.
20
93386_02_u2_p014-023.indd 20 28/11/2014 16:02

9 Choose the correct option.
1 There are due to / bound to be problems when the
new system is introduced.
2 I think we’re due to / bound to arrive at something
like twenty to ten.
3 If he keeps doing things like that, something bad is
due to / bound to happen sooner or later.
4 He is due to / bound to appear in court on the 31st
of the month.
5 Your mum’s due to / bound to worry about you while
G
you’re away. It’s only natural.
6 She can’t travel at the moment as she’s due to /
IN
bound to give birth any day now.
7 It is technically possible to get a visa to travel there,
N
but it’s due to / not likely to be easy.
AR
PRONUNCIATION
10
13 Listen and check your answers. Notice
7 In sentences 1–6, either one or two of the three the pronunciation of the adjectives for talking
LE
options are incorrect when talking about the about the future. Then practise saying the
future. In pairs, discuss your choices. sentences.
1 a The move will improve things in the future.
b The move is improving things in the future.
IC
c The move is going to improve things in the future. SPEAKING
2 a We’re going to meet some friends later. 11
Work in pairs. Discuss how important 1–6 below
b We’re meeting some friends later. H are for the future of the area you live in.
c We meet some friends later. 1 jobs for young people
AP
3 a I think I’ll faint. 2 attracting investment
b I think I’m going to faint. 3 schools and education
c I’m fainting.
4 affordable housing
4 a It’s going to cause problems at some point.
R
5 leisure facilities
b It causes problems at some point.
6 protecting the environment
G
c It’ll cause problems at some point.

5 a What are you doing over the holidays? Any plans? 12
Read the proposal below and decide if you
support it or are against it. Write ideas about the
EO
b What will you do over the holidays? Any plans?

effect it will have on 1–6 in Exercise 11, using
AL T
c What are you going to do over the holidays? Any

plans? future forms. Then work in groups to discuss
your opinions. Try to persuade anyone who
N H
6 a I’ll carry that for you. It looks heavy.

disagrees with you or suggest changes.
G
b I carry that for you. It looks heavy.

IO RIG
c I’m going to carry that for you. It looks heavy.
A LOCAL BUSINESSMAN IS
We often use adjectives to talk about the future. In the CURRENTLY APPLYING FOR
extracts, you heard:
PLANNING PERMISSION TO
AT Y
a Officially, it’s due to open in a couple of months.

b That’s not likely to happen. BUILD ONE OF THE COUNTRY’S
N P
c Any expansion is bound to worsen the situation. BIGGEST HOTELS AND LEISURE
O
COMPLEXES NEAR WHERE YOU LIVE.

8 Match the explanations 1–3 with the examples
(a–c) above. IF PERMISSION IS GRANTED, THE
C
1 this is almost certain not to happen COMPLEX WILL INCLUDE A TWENTY-

2 this is almost certain to happen; it’s seen as highly FIVE STOREY HOTEL, THREE GOLF
probable by the speaker
COURSES, A SPA, A CASINO AND A
3 the action should happen at a particular time; it’s
expected to happen then WATER PARK.
93386_02_u2_p014-023.indd 21 28/11/2014 16:02

VIDEO 1 A CHINESE
ARTIST IN HARLEM
G
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1 Look at the photo. Work in pairs. Discuss the
H
AP
6 The children view Ming as their teacher from China,
questions. but Ming sees beyond ethnicity. He just …
• Have you ever had any art lessons? 7 Even though New York is already established as a
diverse international city, ….
• What did you do in the lessons? Did you enjoy them?
R
Why? / Why not? 8 What we don’t want to do to our students is to ….

• Do you think art is a good subject to study at college 9 Ming is also serving as a kind of cultural ambassador
G
or university? Why? / Why not? for his country. In the long run, …
• What do you think art students go on to do once 5 Work in groups. Discuss the questions.
EO
they’ve graduated?
AL T
• What is your impression of Ming and the work he

2 3 Watch the first part of a video about a does? What do you think of his art?
N H
Chinese artist, Ming Liang Lu. Find out about • What do you see as the benefits and problems of the
his life. Compare what you understood with a
G
project in Harlem? Explain your ideas.

partner.
IO RIG
• Did you meet people from other countries when you

3 Before watching the next part, discuss how his were growing up? Who?
current work might be important to the children • Would you be a good cultural ambassador for your
in Harlem. Watch and see if your ideas were country? Why? / Why not?
mentioned.
AT Y
4 3 In pairs, discuss how you think these UNDERSTANDING FAST SPEECH

extracts from the video continued. Watch again
N P
6 Look at this extract from the video. To help you,

to check the actual words used in the video. groups of words are marked with / and stressed
O
1 Sometimes this diversity results in clashes between sounds are in CAPITALS. Pauses are marked //.
cultures. Other times … Practise saying the sentence.
C
2 At a very young age, he learned about calligraphy AS we all KNOW / a LOT of Artists / ARE // not
and painting from his father and …
emPLOYED // BEing ARtists // SO / i’m HOPing that
3 Ming set up his easel and drew and painted portraits
of tourists in order to survive. But … what WE do / IS / to provide them this opporTUnity / to
4 Ming […] began to work for the New York Chinese really PRActise // UM / in the FIELD that they’ve been
Cultural Center. Through them … TRAINED for // .
5 You cannot teach solely by the book, paper and 7 4 Listen to how Amy said this sentence. Now
pencil. They … you have a go! Practise saying the extract again
fast.
22
93386_02_u2_p014-023.indd 22 28/11/2014 16:02

REVIEW 1
4 14 Listen. Write the six sentences you hear.
VOCABULARY
5 Match the verbs (1–10) with the collocates (a–j).
GRAMMAR
1 It houses a revenge for his father’s
1 Complete the text with one word in each space. death.
2 It dominates
I’m a big football fan. I’ve been going to watch my b that hideous building.
3 It dates back to
local club for nearly twenty years. I 1 to go
4 It fulfils c the firework display.
with my grandad, 2 was a fan all his life. He
G
3
usually pick me up early and take me for 5 The hero seeks d a number of problems
along the way.
a burger before the game, so it was a real day out. My 6 The hero encounters
IN
dad came with us now and 4 but he isn’t that e the whole skyline.
7 They cancelled
keen 5 football, to be honest. f a huge collection of art.
6
, my grandad died a couple of years ago, 8 The baddies assert
g the sixth century.
N
so now I 7 to go on my own and meet friends 9 They should knock
8 down h a psychological need.
have made at the club.
AR
10 The report has finally i their power and strength.
The club has decided it’s 9 to move to a new
revealed j the cause of the accident.
stadium because it 10 have a bigger capacity
than the current one and they hope to host some 6 Decide if these adjectives describe a building,
matches in the tournament 11 will be held an area, a film or a song.
LE
here next year. The old stadium is going
12
be knocked down and replaced with flats, catchy grand high-rise up-and-coming
some 13 which will be available at a cheaper disturbing gripping residential uplifting
price. I’ve applied to buy one and they have said that,
IC
I’m highly 14 to get one, 15 is great. 7 Complete the text with one word in each space.
The first letters are given.
2 Complete the second sentence so that it has
H You may know Notting Hill from the film of that name
a similar meaning to the first sentence, using
the word given. Do not change the word given. but perhaps you’d be surprised to know that it used
You must use between three and five words, to be quite a 1 de and run-down area of
AP
including the word given. London. Over the last 40 years, though, people have
gradually bought houses and 2 re them. As
1 100,000 people built the Great Pyramid. There were
a few slaves. a result, prices have 3 so and it has become
R
the affluent area you see in the film. Notting Hill is

The Great Pyramid was built by 100,000 people,
also famous for its carnival, which is held every year in
only were slaves. OF
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August. Each day people take part in a 4 pa

2 He said it’s possible he’ll be late, so start without him.
through the streets, many of whom wear masks or
He said to start without him as late. incredible ornate 5 co . There are also
EO
MIGHT 6
fl carrying musicians, which are beautifully
AL T
3 There has been a gradual change in the city over the decorated or built in the 7 sh of all kinds
last ten years.
N H
of different things. In the side streets local people

The city over the last ten years. 8
s up sound systems playing reggae music.
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CHANGED
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4 They’ll definitely change their minds about it. 8 Complete the sentences. Use the word in
brackets to form a word that fits in the space.
They their minds about it, as usual.
BOUND 1 The main character is living in at the
beginning of the film. (poor)
5 I don’t tend to go out much on a weekday.
2 I love the photo of the shadow of the pyramid. It’s so
AT Y
at home during the week. RULE

. (drama)
3 Choose the correct word or form.
N P
3 The meaning is open to . (interpret)

1 Don’t worry about it. I / I‘ll sort it out later. 4 It’s quite an scene in some ways. (upset)
O
2 Apparent / Apparently, it’s quite a rough area. 5 They’re building an park near there.
3 As a rule, Monet was painting / painted outside. (amuse)
C
4 This guy was looking at me strange / strangely. I felt 6 There have been a number of protests against the
really uncomfortable / uncomfortably. . (propose)
5 The main character looks very weird / weirdly when 7 The city undergoes a huge during the
he’s in his disguise. carnival. (transform)
6 We wandered round the city till two o’clock, when / 8 I shouldn’t eat any more of these frittelle. They’re so
by which time we were starving. . (fat)
7 Just to say, the traffic’s pretty bad here, so I am
arriving / I might arrive late.
8 This film, who / whose writer died shortly after it
opened, has won a number of awards.
Review 1 23
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1
3
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THINGS
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YOU NEED
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24
93386_03_u3_p024-031.indd 24 01/12/2014 08:55

• talk about a
habits
wide range of objects
• describe what
films, things
books are
andfor
music
• check
politelyyou understand
disagree what people mean
with opinions
• use suffixes
talk about and prefixes
pictures and artbetter
• describe
tell storiesproblems withplots
and discuss things
• give advice and express regrets
G
1 Work in pairs. Look at the picture and discuss
the questions.
SPEAKING
IN
1 Work in pairs.
to read Discuss
in a place theWhy
like this? questions.
/ Why not?
N
• Do
What dousually
you you think
takethe men in
a book theyou
with photo areyou’re
when trying
to fix? Why? How?
travelling?
AR
Are youthe
• What’s anynicest
goodor
atmost
fixingunusual
things? place you’ve
spent time reading?
• Can you remember what you fixed most recently?
2 •
Change partners.connected
What problems Tell eachwith
other
the about your
things below
other interests
do you andtohow
know how fix? you spend your free
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time. Think about TV, music, films, sport and
cars computers
hobbies. bicycles
Find five things that youhouses or flats
have in
common.
• What tools have you used? How well did you
handle them?
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• Have you ever tried to fix something only for it to
all go terribly wrong? When? What happened?
H
AP
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AL T
N H
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Unit 3 Things you need 25
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LESSON HEAD
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MAKING DO
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VOCABULARY Useful things Student B: look at File 11 on page 188.
Student A: keep your book closed.
1 Look at the pictures in File 11 on page 188 and
discuss the questions. Student B: ask: What do you need …
• to keep papers together?
IC
• Are there any things you’ve never used? Why? / Why
not? • to put up a picture on the wall?
• Which of the objects do you use: all the time / • to make holes in the wall?
regularly / now and again / hardly ever?
• Do you have any of these things on you now?
H • if you knock over a cup and it smashes on the floor?
AP
• so you can see better in dark places?
Which of the things do you have at home?
• Which of the things did you NOT know in
English before? GRAMMAR Explaining purpose using
so, if and to
R
2 In groups, add as many of the things on

page 188 as you can to the categories below 4 Look back at Exercise 3. Notice how so, if and to
were used when explaining purpose. Which was
G
without looking at the pictures. Which group

can remember the most words? followed by:
– an infinitive (without to)?
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• the office / study:

AL T
• the kitchen: – a subject plus verb?

• clothes: – the problem you want to solve?
N H
• DIY: Then complete these sentences:

G
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• first aid:
3 Work in pairs. Take turns to test each other on a I need some tape put up a poster on the wall.
the vocabulary from page 188 by asking the
questions below. b Can I have a cloth I can wipe the table?
Student A: look at File 11 on page 188. c It’s a thing you can put on your heel your
AT Y
shoes rubbing.
Student B: keep your book closed.
N P
Student A: ask: What do you need … Check your ideas on page 169 and do Exercise 1.
• to tie things together?
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• to put up a poster or a notice? 5 Why would you use or need the following
things? Think of one common and one less
C
• to wash and hang up your clothes to dry?

common purpose for each.
• if there’s a crack in your roof and it’s leaking?
• so you can mend a rip in your clothing? a bandage a bucket a lighter a nail a needle
For example: a cloth

You use it to wipe the table after you’ve had dinner.
If you can’t open the top of a jar, you can put a cloth
over the top so you can grip it better.
For further practice, see Exercise 2 on page 170.
26
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LISTENING
8 Listen to a man asking for something.
16
Answer the questions.
1 What does he want?
2 What for?
3 What does he use instead?
4 What else does he need – and why?
9 16 Work in pairs. Try to complete the
G
sentences you heard. Then listen again to check
your ideas.
IN
a I don’t think there’s one here. use a
knife?
b You need a stick to push it down.
N
c Would a pencil ?
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d It wouldn’t be .
e What about a wooden spoon? the
handle.
f Yeah, do.
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DEVELOPING CONVERSATIONS g Don’t worry about it. These .
6 15 Listen to two conversations. Which of the h You might want to rub some salt into that shirt or it’ll
things in the picture below are they talking about? .
IC
SPEAKING
10
Work in groups. Discuss the questions.
H • Can you think of a situation where you didn’t have
the things you needed and you had to improvise or
AP
make do?
• Do you know any ways of removing these kinds of
stains?
R
coffee grass oil paint wax
G
EO
11
You are going to take turns to ask for different
AL T
things and to solve different problems.

N H
Student A: look at File 18 on page 191.

Student B: look at File 14 on page 189.
G
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Then use this guide for each conversation.
Have you got …?
7 Think of four things you don’t know the name of Sorry …. What do you
AT Y
in English. Use some of the language in the box want/need it for?

below to explain them to a partner. Your partner
N P
should check they have understood and draw Explain situation.

what you have explained.
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Offer alternative: Will a …

do? / Can’t you use …?
C
Explaining and checking

Look at the ways the speakers explained things: Accept – or explain
A: That stuff – it’s a bit like chewing gum or something. why not.
A: They have a sort of clip thing that opens and shuts.
Continue the conversation until
You can check you understand by using these patterns:
you find a good solution.
B: What? You mean Blu-Tack?
B: What? You mean the thing you use to connect yourself 5 To watch the video and do the activities, see the DVD-ROM.
to the rope?
93386_03_u3_p024-031.indd 27 01/12/2014 08:55

G
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FULL HOUSE
N
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SPEAKING UNDERSTANDING VOCABULARY
1 Write six questions you could ask the person
who collected the cameras in the photo.
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How did you get into collecting them?
Word families
Suffixes – word endings – often indicate a particular word
2 Think about something you collect or used form. For example, the suffix -er often indicates a noun:
to collect. Take turns to find out about your a tank commander, a writer, a teacher. All these kinds of
partner’s collection. If you’ve never collected jobs have connected verbs: command, write, teach. When
IC
you learn connected word forms, try to also learn the
anything, imagine you’re the owner of the collocations that go with these words.
collection in the picture!
READING
H
7 In groups, think of words ending with these
suffixes and then answer the questions below.
AP
3 Read the blog post about a man called
Mr Trebus and answer the questions. -al -ious -ism -less -ness
-ion -ise -ity -ment -y
1 What did Mr Trebus collect?
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2 How does the blogger say he is similar to Trebus? 1 Which of these suffixes normally form nouns?
3 What reasons are given for Trebus and the blogger 2 What kinds of words do these other suffixes form?
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keeping things?
8 Look at the underlined words and find the noun
4 Are you at all similar to Trebus and the blogger? forms in the blog post. Complete 1–8.
EO
AL T
4 Correct these sentences about Mr Trebus. Look 1 he’s obsessed have an

at the blog post again if you need to. 2 They tried to evict him face
N H
a His house became a fire hazard. 3 he’s cautious show great

G
b He was a veteran of the Vietnam War.

IO RIG
4 I’m afraid overcome my

c He was a navy commander. of flying
d The trauma of his father’s death caused his 5 he’s well-intentioned have good
obsession. 6 I’m very optimistic be full of
e He settled in Birmingham after the war. 7 he’s really mean it’s pure
AT Y
f He sorted the junk into piles of different colours. 8 he’s pessimistic despite the
N P
g He acquired a number of valuable paintings.

9 In what ways are Mr Trebus and/or the blogger:
h The neighbours complained about infestations of
1 obsessive? 4 pessimistic?
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cockroaches.
2 optimistic? 5 cautious?
i He resisted arrest by the police.
C
3 well-intentioned? 6 mean?
5 Write at least two words or phrases that you
associate with each of the corrected sentences 10
Do you – or does anyone you know – have the
in Exercise 4. characteristics in Exercise 9? How do these
His house became a health hazard:
characteristics affect your behaviour? Give
rats, spread disease, smell awful examples.
My brother has an obsessive personality. He gets really
6 Work in pairs. Compare your ideas and obsessed with things quite easily. Recently, it’s been
discuss how each of your words or phrases are this online computer game he’s discovered. He stays
connected to the sentences. up all night playing it sometimes!
28
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SPEAKING
11
Read the comments on the blog post. Decide how far you
agree with each point – and which you like or agree with
most. Discuss your ideas with a partner.
SEARCH BLOG FLAG BLOG NEXT BLOG
I AM … MR TREBUS
G
Some years ago, an 80-year-old Polish war veteran hit the headlines when
the local council tried to force him out of his own house in London because
IN
it had become a health hazard. Mr Trebus, who’d had to leave his hometown
in Poland after Germany invaded at the beginning of the Second World
War, later served as a tank commander in the British army. Perhaps it was
N
the trauma of what he lost when he left Poland that caused his obsession –
who knows? – but after he settled in London, he began collecting all kinds
AR
of things. He would tour the local neighbourhood recovering things from
bins that others had seen as mere rubbish. He then took this junk home and
sorted it into piles of similar things: a room packed with vacuum cleaners,
a corner for old doors, another for windows. He also managed to acquire
LE
practically every record Elvis Presley ever made.
However, as he filled his house, his wife left him and the neighbours
increasingly complained about rat infestations. By the time the council
came to evict the old man, he had just a tiny space in his kitchen to live in,
surrounded by stacks of old newspapers and children’s toys. Yet he resisted
IC
eviction, accusing the local council of acting like dictators and arguing that
everything he kept was useful.
H
He was clearly over-the-top, but let’s face it, there’s a bit of Mr Trebus
in most of us. How many collectors do you know? Personally, I have
AP
boxes of old comics in the attic, which I don’t read, but can’t get rid
of. Who hasn’t made some impulse purchase, which has then been left
lying in some cupboard for years? How many of you have a drawer like
mine in the kitchen: a drawer full of caution and fear, stuffed with good
intentions (albeit unfulfilled); packed with optimism and meanness and,
R
of course, all rubbish? In my drawer, there are a number of instructions

and guarantees for things I’ve bought over the years, just in case they
G
break down or I forget how to use them. Considering one of these was
for a chair, that shows a good deal of pessimism – I mean, what can go
EO
wrong with a chair? There are also a large number of dead batteries which
I AM…
AL T
I’ve been meaning to take to the recycling centre and a number of leaflets
– one about a local gym I still haven’t joined, THREE about sponsoring … Barack Obama … the man at a
N H
a child in a developing country and several advertising a local takeaway … Frankenstein customer call
G
which has now closed down. There are various odd screws, nails and pins … that man talking to centre
IO RIG
(I’d have to buy new packs if I didn’t keep them), a broken cup (I must a tree … Mark Zuckerberg
buy some glue to stick it back together), and finally a large number of … Cristiano Ronaldo
… an estate agent
foreign coins, quite a few preceding the introduction of the euro (they
… a petty criminal
might be collector’s items one day, they might be valuable!).
AT Y
COMMENTS
N P
Redyellowblue Come on! Get a life! Just throw it all out!

Dani79 Nice post. On top of my cupboard, there’s a box of stuff I did when I was at primary school. I read your blog
O
and I thought ‘what do I need it for?’ But then I looked at those cute drawings, my funny handwriting and …
I couldn’t get rid of it and put the box away again. Don’t feel guilty about it!
C
TimR1975 So we’re all a bit like Trebus, but it’s difficult to sympathise when you live with someone like my flatmate,
who has 300 pairs of shoes. Are you suggesting I should just put up with it?
Proshrink I am a psychologist and I read your post with interest. I think you’re very brave to admit that you have
something in common with Mr Trebus, and I hope your admission helps a few more people think about
the issue. Actually, around one in twenty people has a problem like this. Research suggests it’s at least partly
genetic, but if we’re honest, we’re all potential hoarders. We all want to keep things we think we may one day
need – and we all want things to stay as we remember them too. It’s a very fine line.
Greengoddess Trebus showed how wasteful human beings are! He’s a hero!
93386_03_u3_p024-031.indd 29 01/12/2014 08:55

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FINDING FAULT
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H
AP
VOCABULARY How things go wrong LISTENING
1 Match these items with the problems in bold in 4 18 Listen to part of a radio show about
the sentences below. consumer rights and a problem a listener had.
R

a desk jeans shoes a top
1 What problem did Fei have?
face cream a kettle a tablet a watch
G
2 Which of the following happened when he

1 When it arrived and I put it on, it didn’t fit. complained about the problem?
EO
2 When I took it out of the box, I found the screen was a They didn’t believe him.
AL T
scratched. b They said it was his fault.

N H
3 When I tried to put it together, I realised it had a bit c They gave him a refund.
missing.
G
d They gave him a replacement.

IO RIG
4 It was supposed to be for sensitive skin, but it gave

me spots. e He had to go back more than once.
5 When I filled it the first time, I realised it had a leak. f They offered a gift as compensation.
6 I only wore it for a week and the strap came off. g They sorted it out eventually.
7 They fell apart after a month. The soles came off! h He had to talk to several people.
AT Y
8 When I got home and tried them on I realised the 3 Why do you think Fei left a comment on the
back pocket was ripped. programme’s website?
N P

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• Do you think Fei did the right thing? What about the
PRONUNCIATION company and its employees?
C
2 17 Listen to the sentences and repeat them. • Do you think Fei was treated differently because he
Notice how words can link around pronouns. was a visitor? Why? / Why not?
• What advice would you give to the company as an
3 Take turns to think of two more items that can expert on Customer Care? Why?
have one of the problems in Exercise 1. Tell your 6 19 Listen to the second part of the radio
partner the items you are thinking of. Can your show. Find out how John Squire from the
partner guess the problem they might have? Institute of Customer Care would answer the
A: A boat and a pipe can have this problem. questions in Exercise 5.
B: OK. They can both have a leak.
30
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GRAMMAR
10
Look at these sentences from the radio show.
Then work in pairs to answer the questions
below.
should and should have (should’ve)

a He should have checked the shoes at the point of sale.
b Clearly, Fei shouldn’t have been treated like that.
G
c You should start from the view that they do have a
valid point.
IN
d All companies should see complaints in this way – as
a gift.
N
1 Which of the sentences give general advice or
suggestions?
AR
2 Which show a criticism or regret about a past action?
3 How are the two forms different?
LE
11
Work in pairs. Use should / should’ve to say what
advice you would give to:
1 Fei.
IC
2 the shoe company.
3 assistants working in a shoe shop.
12
H Use should / should’ve to add criticism, advice or
suggestions to sentences 1–5.
AP
7 19 Listen again and complete the extracts It’s your birthday today? You should have told me
with three words in each space. earlier. We should go out and celebrate!
1 … given , the company hasn’t 1 You’re never going to get anyone to buy that car.
achieved anything by it.
R
2 We were stupid to have moved here!

2 … we also know that this can be because of a 3 It’s your fault we haven’t got any money.
the company.
G
4 Don’t blame me for the fact your life is a disaster!

3 That then stops the assistant listening to the issue
and thinking . 5 The country’s a mess!
EO
4 Your institute’s produced on this For further practice, see Exercises 2 and 3 on 170.
AL T
recently.
N H
5 Well, I think that’s an .

SPEAKING
G
6 In Japan, they are often made in

IO RIG
improving a service rather than seeking 13 Make some notes about a time when:
compensation.
• you bought or had something that went wrong.
7 They are and reveal how you can
• you took something back to a shop.
improve products and services.
• you complained about something.
8 … they may have additionally their
AT Y
language abilities. Decide the following:

8 Work in pairs. Discuss what you think the • Was anyone at fault?
N P
pronouns in Exercise 7 in italics refer to. • Why? / Why not?

O
9 Work in pairs. Discuss the questions. • Were you satisfied with the result?
• What do you think of John Squire’s advice? Is there 14 Work in pairs. Use language from the
C
anything else he could have said? Vocabulary and Grammar sections to explain
• What’s customer care like in your country? Does what happened.
everyone get the same treatment? Why? / Why not?
• Which companies have good or bad reputations for
customer care? Why?
• Do you ever have to deal with complaints? Who
from? What about? How do you deal with them?
93386_03_u3_p024-031.indd 31 01/12/2014 08:55

1
4
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32
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• talk about the government and their policies
• talk about how the economy is doing
• respond to complaints
• discuss social issues
• comment on news stories
• describe correlations
G
SPEAKING
IN
questions.
N
• Where do you think this photo was taken? What do
you think it shows?
AR
• What do you think might have caused this
situation? And what might the results be?
• What do you think it says about the society?
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Unit 4 Society 33
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THE STATE OF THE NATION
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VOCABULARY The government, 2 Work in groups. Discuss whether you think the
sentences in Exercise 1 are true or false for your
economics and society Hcountry. Explain why.
1 Match the words in bold in sentences 1–10 with Number 1 isn’t true in my country. Actually, the opposite
AP
the meanings a–j below. is true. The government hasn’t made any difference to
1 The government’s made a huge difference since they most people’s lives. They’ve done a lot for the rich –
came to power. They’ve done a lot to help the poor. and nothing for the poor.
2 There’s too much bureaucracy. Businesses spend half
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their time dealing with official paperwork! LISTENING

3 There’s a recession. The economy’s in a total mess. 3 Listen to two students talking about
G
20
4 The government is soft on drugs. They should their countries. Take notes on the political and
introduce stricter penalties. economic situation in each country. Whose
EO
5 A lot of companies have gone bankrupt recently, so country sounds like it’s in a better situation – the
AL T
unemployment’s going up. man’s or the woman’s? Why?

6 The economy’s booming. Lots of new businesses are
N H
starting up and plenty of new jobs are being created. 4 20 Try to complete the sentences you heard
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7 With so little rain, there are a lot of water shortages. with the missing prepositions. Listen again to
IO RIG
check your answers.

8 The government’s policies for the protection of the
environment have boosted our reputation in the world. 1 Whenever I see him TV, he comes across
9 Their policies are undermining national unity. They’ve as being fairly well-intentioned.
created divisions and made society less stable. 2 He’s done nothing people like me. In fact,
10 People are really struggling because wages are so low he’s just put up tuition fees for students.
AT Y
and the cost of living’s so high. 3 Tell me it! I’m going to be so far
debt by the time I graduate, I’ll be paying it back for
N P
a not tough enough years.

b trying really hard to do something very difficult
O
4 They’ve been so concerned supposedly

c lost all their money and cannot pay their debts ‘green’ laws …
d had a positive effect 5 Can’t you vote them?
C
e doing very well 6 The opposition are so busy fighting

f making something become less successful or effective themselves …
g helped increase 7 I know what you mean, but there must be someone
h a complicated and annoying system of rules and ways worth voting .
of doing things 8 … our government has done a few controversial
i a time when industry and businesses are not doing well things – stuff I didn’t agree .
j there’s not enough of something you want or need 9 They’ve actually done a lot to cut back
bureaucracy too.
34
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5 Work in pairs. Discuss the questions. 10
Match the problems 1–6 with the responses a–f.
• Have you ever voted? What did you vote in? 1 I don’t know how people can make ends meet.
• Why do you think people choose not to vote in 2 The job market is so competitive at the moment.
elections? What could be done to encourage them? 3 The pace of life is so fast here.
• Do you know of any recent election controversies? 4 There’s so much crime, you can’t go out at night!
• How bureaucratic is your country? Give some 5 They haven’t done anything to boost tourism.
examples. 6 This country is so bureaucratic!
• Have you heard of anyone who has had problems
a I know! It’s exhausting. I feel like I spend my life just
with bureaucracy and administration?
rushing around.
G
b Tell me about it! I can only just get by and I’ve got a
GRAMMAR good job.
IN
6 Look at these examples from the conversation in c Tell me about it! I had to fill in four forms in three
Exercise 3. Complete the rules below. different places to get a work permit!
d I know what you mean, but if you’re prepared to be
N
flexible there’s plenty of work.
e Yeah, maybe. Mind you, it’s not like that everywhere.
so and such
AR
If you avoid certain areas, it’s perfectly safe.
So and such are often used to link cause and result.
f Yeah, I know what you mean. Mind you, look what
The opposition are so busy fighting among themselves, they’ve done to improve poor areas. That’s great.
they’re not going to make any difference.
LE
There’s such a skills shortage that companies are paying
really good money now. PRONUNCIATION
1 Use so / such before an adjective, adverb or words like
much or many. 11
21Listen and check. Notice the intonation
of the phrases showing understanding of
IC
2 Use so / such before a noun or adjective + noun.
problems. In pairs, repeat the conversations.
3 You have to / don’t have to start the result clause with
that – especially in spoken English.
12 Respond to the sentences below.

H 1 They’re destroying the environment!
2 It’s so expensive to travel abroad at the moment.
AP
3 All politicians are corrupt.
7 Complete each sentence starter with so or such.
4 The government’s soft on terrorism.
1 The government is worried about its
falling popularity … 5 They’re doing nothing to improve state schools.
R
2 Food prices have gone up quickly … 6 The government is undermining democracy.

G
3 Most people have to work long hours …

4 The police made a mess of the
EO
investigation …
AL T
5 The area ended up being polluted … . 13

Work in pairs. Look at the role cards below.
6 The government minister was involved in Choose your roles and then follow the instructions.
N H
a terrible public scandal …

OR you really don’t like the
G
Student A You think:

IO RIG
8 Work in pairs. Write a possible ending for each opposition leader.

• The government is
sentence in Exercise 7. Compare your ideas with incompetent. You think:
another group. • The government is doing
• They are soft on crime.
9 Have you heard any news stories similar to the • The president is a bit a lot to improve education.
ones in Exercise 7? What happened in the end? corrupt. • They have made some
AT Y
• The opposition have some mistakes.

For further practice, see Exercise 2 on page 171. • Some parts of the economy
good ideas, but their
N P
leader is a bit weak. are doing badly.

DEVELOPING CONVERSATIONS
O
Student B You think: OR you don’t really like the

government’s foreign policy.
C
• Your president has a good

Showing understanding image on TV and in the You don’t really trust the president.
To show we agree and understand when someone is world. You think:
talking about problems, we can use expressions such as: • The economy is fine. • It’s good that the opposition
I know! Tell me about it! • The government’s given wants to cuts taxes.
and then add a comment. too much power to • You’re personally doing well
different regions. and live in a nice area.
If we disagree or don’t feel sympathy, we often soften our
response:
I know what you mean, but … Yeah, I guess. Mind you …
Unit 4 Society 35
93386_04_u4_p032-041.indd 35 01/12/2014 08:56

G
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IC
H
AP
BIG ISSUES
R
G
SPEAKING 4 22 Work in pairs. Decide which of the five

stories mention a–e below. Then listen again to
EO
1 Rank these social issues from 1 (most important) check your ideas.
AL T
to 10 (least important) in your society.

a someone being assaulted
a gender discrimination
N H
b people welcoming some news

b homelessness
G
c people being at risk

IO RIG
c family size
d someone winning damages
d domestic violence
e someone being prevented from carrying out major
e bullying in schools development work
f school dropout rates
5 Add these verbs to the nouns they were used
AT Y
g the destruction of the environment with in the news stories. Then look at the audio
h drug and alcohol abuse script on page 197 to check.
N P
i family breakdown
become conduct launch uphold
O
j racism claim be denied suffer win

2 Work in pairs. Find out what your partner thinks 1 a new initiative
C
and explain your own choices.

2 her case
3 promotion
LISTENING
4 investigations
3 22Listen to five short news stories. Decide
5 several broken bones
which of the issues from Exercise 1 is discussed
in each one. 6 victory
7 a claim
8 a grandmother
36
93386_04_u4_p032-041.indd 36 01/12/2014 08:56

Commenting on news stories

When we talk about news stories people often use quite
fixed phrases to comment on them, such as those in
Exercise 8 below. We might use the same phrases to talk
about different news stories.
8 23 Look at the examples of different ways of
G
commenting on news stories. Which three were
used in the conversation? Listen again to check.
IN
1 It was shocking what happened to her.
2 It just seems a bit excessive.
N
3 Mind you, it was a lot of money.
4 It makes you wonder what’s gone wrong with the
AR
world.
5 It was such typical double standards!
6 That’s good news for a change!
LE
7 I don’t know how they manage.
8 At least they’re doing something about it at last!
9 You can’t have everything in life, can you?
10 It’s a bit of a worry.
IC
11 It’s lucky it was caught on film.
12 That kind of thing shouldn’t be tolerated.
H
AP
PRONUNCIATION
9 24 Listen to the sentences in Exercise 8.
Mark the main stress, or stresses, in each
sentence. Then repeat the sentences.
R
10
Which of the sentences in Exercise 8 could be
G
6 Work in pairs. Discuss the questions. used to talk about the other four news stories?
• Have you heard any similar stories about social
EO
issues to those mentioned in the news stories?

SPEAKING
AL T
• Do you know any people with big families? How

11
Work in pairs. Choose one of the other four
N H
would you feel about growing up as part of a very

large family? What would be difficult about it? What news stories from Exercise 3 to discuss. Note
G
would be good? some comments you want to make about it.

IO RIG
• Are security cameras used widely in your country? Choose at least one sentence from Exercise 8.
Should there be more or fewer? Why?
12
Have a conversation about the story. Use the
• Can you think of any initiatives that your government guide below. Continue as long as you can. Then
or other authorities have launched recently? swap roles.
AT Y
• Can you think of any investigations that are being

conducted at the moment? What do you think they’ll Did you see that
thing on the
N P
find?
news / in the
• What do you think the root causes of homelessness paper about … ?
O
are? And what’s the best way to tackle it?

7 23 Listen to a conversation about one of the
C
Answer and give

news stories from Exercise 3. Answer these a comment to
questions. show how you
1 Which story do they talk about? feel about it.
Agree or
2 What do they agree on?
disagree – and
3 What do they disagree about? add a comment.
4 Who do you agree with more? Why?
Unit 4 Society 37
93386_04_u4_p032-041.indd 37 01/12/2014 08:56

MAKE A DIFFERENCE
READING
1 Work in pairs. Discuss the questions. Comparatives with the …, the …
1 Do you think the future of the world is bleak or We can show how two or more things change at the same
bright? Why? time using a pattern with the + a comparative.
2 Do you think the following are global problems? a The higher the child mortality rate is, the higher the
G
Why? / Why not? birth rate.
• rising population b The more secure parents feel, the fewer children they
IN
have.
• extreme poverty
c The longer we wait, … the larger the long-term costs.
• hunger
N
• conflict Check your ideas on page 171 and do Exercise 1.
• child mortality
AR
• AIDS and malaria 6 Choose three sentence starters and complete
them with your own ideas. Tell a partner.
3 How could these problems be solved – and how
easily? 1 The more aid we give to underdeveloped countries, …
2 The more globalised the world becomes, …
LE
2 Read an article which discusses these issues,
based on a book by the academic Jeffrey Sachs. 3 The less we spend on weapons, …
How would Jeffrey Sachs answer the questions 4 The more coffee you drink, …
in Exercise 1? Explain the title of the report. 5 The more I work, …
IC
3 Work in pairs. Discuss the questions. 7 Work in pairs. Choose one of your sentences
1 How is extreme poverty defined and how many from Exercise 6. Make a chain of effects. Start
people suffer from it? Heach new sentence with the second half of the
2 What does Jeffrey Sachs describe as relatively previous.
AP
straightforward? A: The more I work, the less free time I have.
3 What two things does he see as interconnected? B: The less free time I have, the less exercise I do.
4 What is the first step to reverse the downward A: The less exercise I do, …
spiral?
R
For further practice, see page 171 and do Exercise 2.

5 What truly makes a difference?
G
6 What three things lead to better harvests?

7 What has been successfully implemented? Where? SPEAKING
EO
8 What target has been met by five countries? 8 Read some ideas for ways to raise money for aid.
AL T
9 What is $700 billion and what does the writer Then work in pairs to discuss questions 1 and 2.
compare it to? • hold an auction or sale
N H
4 Work in groups. Discuss the questions. • hold a party

G
IO RIG
• Do you think Sachs is right to be optimistic? Why? / • skip a meal and donate the money you save
Why not? • make food to sell in a market
• What problems might there be with Sachs’s • get sponsored to run a marathon
solutions?
• run an online campaign
• Do you think your country should meet the 0.7%
AT Y
• organise a bingo event and charge a fee

target? Why? / Why not?
• do some paintings and sell them at a craft fair
• How do you think Sachs might suggest the problem
N P
of conflict be resolved? 1 Decide if you would take part in each event and
explain why / why not.
O
GRAMMAR 2 Agree on which are the two best ideas and try to
think of one more idea. Explain your choices.
C
5 Look at these examples from the article. Then

work in pairs to answer the questions below.
1 Can you match each of the sentences in the
Grammar box to one of the two graphs below?
2 What kinds of words can follow each comparative?
38
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G
IN
FACT FILE
N
The UN has adopted the goal to
AR
end extreme poverty by 2030.
Extreme poverty is an income of
less than $1.25 a day at
2005 prices.
LE
Around 20% of the world
population currently lives at
this level.
14% live on $1 a day or
IC
less.
1 in 3 of those living
Hin extreme poverty are
children.
ONLY CONNECT
AP
R
Pia Mendelson reflects on ‘The Common Wealth’, a book However, it is adopting a combination of measures at the
by Jeffrey Sachs, Director of the Earth Institute at Columbia same time which truly makes a difference: free school meals
University and special advisor to the UN secretary general. boost school attendance and improve health; supplying
G
In summarising the state of fertilisers to improve soil and better seeds provides even
the planet – rising population, better harvests; access to family planning further controls the
EO
widespread conflict, one-sixth birth rate; basic health care and clean water supplies prevent
AL T
of the planet suffering extreme more lethal diseases.

poverty and hunger, global These ideas are already being successfully implemented in
N H
warming, deaths from AIDS and over 100 African villages in deprived regions. The cost of the
G
malaria – Jeffrey Sachs can paint project is just $110 per person per year, of which $50 comes
IO RIG
a bleak picture. However, he’s an from donors and the rest from a mixture of local and national
optimist and believes that all of governments and the villagers themselves.
these problems can be overcome So if it’s so simple why hasn’t it been done before? What
in relatively straightforward ways about all the aid that has been given to Africa and the
and at relatively little cost. That’s because the root causes are underdeveloped countries of the world? Has it been lost
AT Y
interconnected and essentially man-made. to corruption? Sachs argues that the real problem is not
Take child mortality. Perhaps surprisingly, the higher the corruption, but the fact that rich governments have promised
N P
child mortality rate is, the higher the birth rate. This leads to such a lot, but actually given so little. They agreed to give
a booming population which puts a greater strain on already 0.7% of national income in aid, but only five countries have
O
scarce resources, so farmers have to work harder to produce met that target. He suggests current aid is $24 billion per
enough food for all, which means children are often put to year, which translates as just ten dollars per person – not
C
work in the fields or at home. This, in turn, stops children nearly enough to implement the combined measures. He
getting the education which will allow them to learn, among compares that to military spending, which in the USA alone
other things, about better farming techniques to boost crop has reached $700 billion in some years.
yields and provide more food to eat and sell. Sachs argues So while Sachs sees an unprecedented opportunity to end
that the simple solution of providing every child in poverty poverty forever, he also raises an alarm that this could be the
with an anti-mosquito bed net is a major first step. Malaria is last chance we have, ‘The longer we wait, the greater is the
a huge cause of death in children and the bed nets massively suffering and the larger the long-term costs.’
reduce infections. The fewer children that die of malaria, the
more secure parents feel about their children surviving. The
more secure parents feel, the fewer children they have, and so
on, reversing the downward spiral just described.
Unit 4 Society 39
93386_04_u4_p032-041.indd 39 01/12/2014 08:56

VIDEO 2
G
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WOOD-
POWERED CAR IC
H
AP
1 Look at the photo. Work in pairs. Discuss: 4 He believes that helping with the preparations
• where you think the picture was taken – and what makes his kids feel safe and protected.
R
it shows 5 Humans cannot survive more than two weeks

• what the causes of this situation might be without water.
G
• whether anything similar has happened anywhere 6 He’s using energy from the sun to help pump water
that you know out of a spring.
EO
• how possible it is that this could happen in your 7 Scott has invented his own way of using wood to
AL T
country in future power his car.

N H
2 7Watch the first part of a video about two 6 Work in pairs. Discuss the questions.
G
Americans who are preparing for the collapse of • What is your impression of the two men and their
IO RIG
the economy. Why are the following mentioned? lifestyle? Give reasons for your opinions.
1 supermarkets • Are there any other things you’d need to get or do
if you were preparing for the future in this way?
2 six or seven thousand dollars
• Who’s the most self-sufficient person you know?
3 canned goods In what way?
AT Y
4 toilet paper
3 Compare your ideas with a partner. UNDERSTANDING FAST SPEECH
N P
4 You are now going to watch Scott describe his 7 Look at this extract from the video. To help you,
O
own preparations in more detail. Tell a partner groups of words are marked with / and stressed
three things you expect he will talk about. sounds are in CAPITALS. Pauses are marked //.
C
Practise saying the sentence.

5 7 Watch the rest of the video. Are the
sentences true (T) or false (F)? It’s a LOT of WORK to HAND grind. / It’s a lot EAsier to
1 Scott has very recently started growing wheat, corn / um / PEdal it with a BIcycle // and SO we’re GRINding
and vegetables. THIS / toDAY / and we’re gonna make BREAD from IT
2 It takes his daughter about ten minutes to grind toMOrrow.
enough flour for one day.
8 8 Listen to how Scott said this sentence.
3 To make beef jerky, Scott dries the meat using hot Now you have a go! Practise saying the extract
water, a heat exchanger and an old oven.
again fast.
40
93386_04_u4_p032-041.indd 40 01/12/2014 08:56

REVIEW 2 VOCABULARY
1 undermine a our reputation / crop yields
GRAMMAR 2 overcome b victory / she was discriminated
3 claim against
1 Complete the text with one word in each space.
4 uphold c national unity / my confidence
The Spirit Level by Richard Wilkinson and Kate Pickett
5 acquire d my embarrassment / my fear of
argues that 1 more equal a society is, the flying
healthier it is and the 2 social problems it 6 meet
G
e the claim / the decision in court
has. Inequality in places such as the USA has increased 7 boost
3
rapidly over the last decades that people f a target / the goal to end poverty
8 provide
IN
have started to feel alienated from society and there g valuable paintings / new skills
is more violence and addiction than in more equal 9 make
h a huge difference / do with what
societies. The authors suggest that governments should 10 suffer we’ve got
N
4
done more during the boom years i discrimination / a broken leg
5
reduce the wealth gap because there is
AR
6 j feedback / children with food
a lot of unemployment now, it is more
difficult to reverse the situation. Nevertheless, 6 Complete the text with one word in each space.
the authors believe that change can happen. The The first letters are given.
government should 7 more money on
In times when the economy is in 1re people
LE
education and increase the minimum wage 8
often can’t afford to buy new things or pay for repairs
everyone feels valued for the job they do.
because they are 2str on low incomes. Many
2 Complete the second sentence so that it has a would like to turn to DIY or making their own stuff. That’s
similar meaning to the first sentence, using the easy enough if a strap has come off a bag or your shirt or
IC
word given. Do not change the word given. You trousers are 3r as most people have a
must use between two and four words, including 4
n and thread. But what if it’s a bigger repair
the word given. H like your roof has a leak or a desk has 5f
6
1 Have you tried using a knife to open it? a ? Not everyone has the tools they need and
they’re expensive to buy. Well, one solution is visiting
AP
Maybe a knife to open it. SHOULD
one of our network of tool libraries that have started up
2 What do you call that stuff you use if you’ve got a
all around the country. You can borrow a 7l
stain on your clothes?
to climb up on the roof or a saw and 8dr to
What do you call the stuff you use
R
make a new desk and, just like a normal library, it’s free.
your clothes. REMOVE
To find out more, visit our website. If you would like to
3 The investigation was so poor, the chief of police had
G
9
d any tools, contact us on the number below.
to resign. We will accept any that are 10sc or otherwise
The police of the investigation that slightly damaged, but we do ask that they have no parts
EO
the chief of police had to resign. MESS 11

m and are in working order. We’d also love
AL T
4 As the economy improves, we will see youth to hear from you, if you are interested in joining our
N H
unemployment fall. network and 12l your own library.

The better the economy performs,
G
7 Complete the sentences. Use the word in

IO RIG
will be for young people. JOBS

5 It was a mistake to invest so much in the Olympics.
1 My boyfriend is with his new phone.
I don’t think the government much (obsess)
in the Olympics. SHOULD
2 I’m about the future, despite some of the
6 There’s a positive correlation between practice and problems we’re facing. (optimism)
AT Y
performance.
3 When I was younger I used to be a stamp .
It’s simple: the more you get at I’d go to lots of stamp fairs. (collect)
N P
something. BETTER
4 I know he did it with good , but it didn’t
O
3 Complete the sentences with your own ideas. help. (intend)

1 I need a cloth to . 5 I’m very when it comes to buying stuff
C
online. (caution)
2 Have you got a screwdriver so .
6 The incident caused considerable to the
3 There’s such a shortage of housing, . company. (embarrass)
4 When I was younger, I should . 7 The government has launched an into the
5 The more money I have, the . causes of the riots this summer. (investigate)
6 The more I study English, the . 8 The government has implemented a
number of initiatives to combat poverty. (success)
Review 2 41
93386_04_u4_p032-041.indd 41 01/12/2014 08:56

5
G
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LE
IC
H
AP
R
G
EO
AL T
N H
G
IO RIG
SPORTS AND
AT Y
N P O
INTERESTS
C
42
93386_05_u5_p042-049.indd 42 28/11/2014 16:03

• talk about what you do in your free time
• talk about how fit you are
• check you heard things correctly
• talk about sport
• comment on past events
• describe accidents and injuries
G
SPEAKING
IN
N
• What do you think the woman in this photo is
doing?
AR
• Have you ever done anything like this? If yes, then
when? If not, would you like to? Why? / Why not?
2 Work in groups. Discuss which statements are
true for you or people you know.
LE
• I enjoy sports with a bit of a risk.
• I like outdoor pursuits – walking, camping, that
kind of thing.
• I’m a member of a sports club.
IC
• I take part in a music or drama group.
• I do volunteer work for a charity.
H • I go to dance classes to keep fit.
• I like wandering round flea markets and junk
AP
shops.
• I love doing puzzles – crosswords, Sudoku, stuff
like that.
R
• I like sewing and knitting. I make my own clothes.

• I spend a lot of time on Facebook and other social
G
media.
• At the weekend, I lie in bed till lunchtime and then
EO
just chill out at home.

AL T
N H
G
IO RIG
AT Y
N P O
C
Unit 5 Sports and interests 43
93386_05_u5_p042-049.indd 43 28/11/2014 16:03

G
IN
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AR
LE
IC
H
AP
TIME OUT
R
G
LISTENING 3 Work in pairs. Discuss the questions.

• Do you know anyone who has an unusual hobby –
1 Listen to three conversations about
EO
26
or have you ever discovered that someone had a
free-time activities. Answer the following
AL T
hidden talent for doing something?

questions for each conversation:
• How long have they been doing it?
N H
1 What’s the second speaker going to do?

• How did they first get interested in it?
G
2 How long have they been doing this activity?

IO RIG
3 How did they first get interested in it?

VOCABULARY Health and fitness
4 Is the other person interested in doing the activity?
4 Match the fitness words 1–6 with sentences a–f.
2 26 Listen again. Choose the correct option. 1 flexibility
1 What are you up to / on to later?
AT Y
2 hand-eye coordination
2 You’ve got a lovely figure / fixture. 3 healthy lifestyle
N P
3 It took me about ten minutes to get my breath / bread 4 speed

back! 5 stamina
O
4 It’s like a master / faster class with this top Russian 6 strength
fencer.
C
5 I’m going to have a wander round the free / flea a She swims around 60 lengths every day.
market. b He can do the 100 metres in under twelve seconds.
6 I’m just going to have a lie-in / light in. c She can touch the back of her head with her leg!
7 Fair enough / Very tough. Just the thought of doing d He can lift 50 kilos.
that kind of exercise makes me sweat! e She’s really good at racket sports.
8 I took that top / it up because I was giving up smoking. f He doesn’t drink, doesn’t smoke, doesn’t stay out
late.
9 She said it’d give me something to fit well / fiddle with.
10 Is it / Isn’t it just full of old women, this group?
44
93386_05_u5_p042-049.indd 44 28/11/2014 16:03

5 Complete the sentences with these words. 7 Complete the mini-conversations with similar
questions to those in the box.
breath junk sweat
1 A: I usually run about ten kilometres most days.
demanding shape uncoordinated
B: ?
1 He’s really unfit. He works up a just A: Ten kilometres. I’m not that fast, though.
running for the bus! It’s awful to see!
2 A: I do capoeira on Wednesday nights.
2 She gets out of just walking up the stairs.
B: ?
3 He’s really out of . He does absolutely no
exercise whatsoever. He doesn’t even walk! A: Capoeira. A kind of Brazilian dance thing.
3 A: I went to a comic fair at the weekend.
G
4 I went to an aerobics class for a while, but it was too
. I couldn’t keep up with the others in the B: ?
class.
IN
A: A comic fair. They had all these old Spiderman
5 I’m so unfit. I really need to stop eating so much comics there. It was great.
food. I’m getting fat – look at that flab!
4 A: My mum’s really into embroidery.
N
6 I’m totally – really clumsy. I’m always
B: ?
tripping over and bumping into things.
A: Embroidery. It’s like sewing, but you use thread to
AR
6 Work in pairs. Use vocabulary from Exercises 4 make pictures or patterns on the cloth.
and 5 to discuss the questions. 5 A: Well, I didn’t get up till three on Saturday.
1 How fit and healthy are you in terms of lifestyle, B: ?
speed, stamina, strength, etc? Give examples.
LE
A: Three o’clock. I’d had a heavy week. I needed a
2 What’s the best way to improve your: lie-in!
• coordination?
• flexibility?
IC
• stamina? PRONUNCIATION
• speed?
8 27 Listen to the checking questions and
• strength? notice how the intonation goes up. Which
• general health?
H questions sound more surprised? Listen again
and repeat.
AP
3 Have you tried any of these methods? How did it go?
4 Who is the fittest or least fit person you know? How 9 Work in pairs. Practise reading the
do you know? What makes them so fit or unfit? conversations in Exercise 7.
5 What sports and activities are you good or bad at?
R
Why?
G
DEVELOPING CONVERSATIONS 10
Think about an unusual or surprising hobby
– and a future arrangement you have that is
EO
connected to it. Decide: where you’re doing it,

AL T
Checking what you heard who with, and so on. It can be true or not.
N H
If we are surprised by what someone tells us and we want Write three questions people might ask you and
to check information, we often repeat part of the statement answers you would give. Then work in pairs and
G
and add a question word.

IO RIG
have similar conversations to those you heard

A: I’ve got my knitting group tonight. in Exercise 1. Use the guide below to help you.
B: You’ve got what? Then swap roles.
A: I’m going to a fencing workshop all day. Ask about tonight or
the weekend.
B: You’re going where?
AT Y
Explain your arrangement

N P
connected to hobby.
Check you
O
understood.
C
Explain again (+ add info).
Ask and answer

questions about
hobby to continue.
9 To watch the video and do the exercises see the DVD-ROM.
93386_05_u5_p042-049.indd 45 28/11/2014 16:03

YOU SHOULD’VE BEEN THERE
SPEAKING 6 Read the article. Find out if it mentions any of
the benefits you thought of.
1 Work in groups. Discuss the questions.
7 Which of these statements do you think the
• Do you know anyone who is a big sports fan? In what
way? What team(s) do they support? writer would agree with? Underline the parts of
the text that support your answers.
• What are the most popular sports in your country?
G
Why do you think they are so popular? Do you like 1 If you did more exercise, you’d be more positive.
them? Why? / Why not? 2 Forcing kids to compete undermines their
IN
• What do you think the most popular sports in the confidence.
world are? Why? 3 We shouldn’t encourage people to read.
4 The most important thing is to win.
N
VOCABULARY Sport 5 Sports clubs keep young people out of trouble.
AR
2 Check any words in bold that you don’t 6 It’s OK for players to pretend to be injured.
understand in a dictionary. Then discuss in pairs 7 I work long hours to give my family the best.
which sports each sentence describes.
8 Seeing great sportsmen in action is uplifting.
1 She hit a powerful drive and made a hole in one.
LE
2 He came off the track. He was trying to overtake on
a corner and lost control of the car.
GRAMMAR
3 They almost scored – they hit a post and the bar 8 Look at these examples from the article. Then
twice. work in pairs to complete the rules.
IC
4 They were losing so they called a time-out to discuss
tactics.
5 They got promoted to the top division last season. should(n’t) have, could(n’t) have,
H
6 Oh no! That’s the third double fault I’ve served. would(n’t) have
a I shouldn’t have stuck to the rules! Then I would have
AP
7 I was tackled – just as I was about to shoot! won.
8 He ran from the halfway line to score that try. It was b I should have worked more. I could have bought a
incredible! better car.
9 I came on as a substitute after a player got injured.
R
To show we think something in the past was a good idea

10
He got a red card for a bad tackle. but didn’t happen, use 1 + past participle.
To show we think something that happened wasn’t a
G
11 She lost five first-round matches in a row so she good idea, use 2 + past participle. We can
sacked her coach. add comments to show our thoughts about the result.
EO
3
12 If you ask me, the fight was fixed. The judges made + past participle shows a certain past result and
AL T
4
some really dubious decisions. + past participle shows a possible past result.
3 Work in pairs. Which other sports can you use

N H

the words in bold from Exercise 2 to describe?
G
IO RIG
‘Drive’ could be for cricket – when a batsman hits the 9 Complete the sentences with the correct
ball a long way.
modal verb and the correct form of the verb in
4 Change partners. Discuss the questions. brackets. You may need to use negative forms.
• Have you heard of anyone being sacked recently? 1 It was a close game. We (try) any
Do you know why? harder and there’s no shame in losing to such a good
AT Y
team, but I still think we (draw) with

• Have you heard of anyone – or any team – who’s them at least. could should
been promoted recently?
N P
2 I don’t know what I was thinking! I

• Do you know any competitions that you think were never (study) Art. Something like
O
fixed? History (be) much better for me.

• Can you think of any unpopular decisions that judges should would
have made?
C
3 She (think) before using Twitter. All

• Have you done or experienced any of the things in of the trouble she then got into (be)
Exercise 2 when playing sport? avoided. could should
4 I guess it was my own fault really. I probably
READING (read) her personal emails. Then
I (find out) all the stuff she’d been
5 Write four possible benefits of doing or watching saying about me. should would
sport. Think about both individuals and society.
Then compare your ideas with a partner.
46
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SPORT – YOU’VE GOT TO LOVE IT
Record levels of people do no sport at all, while others will not even watch it.
Jerry Travis explains what they’re missing.
HEALTHY BODY, HEALTHY MIND
It’s maybe obvious, but worth repeating: sport keeps you in shape. Moreover, people
who are physically fit are, on average, happier. In fact, the British health service has
recently experimented with giving people suffering from mild depression a course of
exercise instead of drugs; gym membership rather than therapy.
G
PREPARATION FOR LIFE
IN
I’m not talking about those weird non-competitive sports that some schools insist on:
no winners, no losers and everyone gets a prize. Not only are such games dull and
pointless for children, but life is simply not like that. Competitive sport teaches us to
N
cope with losing and disappointments. Sure, we’re not all naturally sporty, but then I’m
rubbish at crosswords. You just have to find your own level and learn to enjoy your own
AR
performance. You can feel the same sense of achievement as Real Madrid winning a game,
by beating an opponent who is at a slightly higher (though still low!) level than you.
Similarly, I’m happy completing a puzzle others would find easy.
SOCIAL AND FUN
LE
What would we do without sport? Read? Play computer games? Hang around on the
street? Obviously, these aren’t necessarily all bad things – reading in particular brings
many benefits – but the first two are hardly social, and the last not that interesting or
purposeful. Playing sports helps to build relationships and teaches the importance of
IC
supporting each other whether you win or lose. I’m reminded of a lovely, funny scene in a
film called Gregory’s Girl, where two teenage characters compare injuries they’ve had after
a bad game. Likewise, sports fans often enjoy sharing the pain of their team losing almost
as much as the joy of winning. H
CRIME AND MORALITY
AP
Just going back to hanging around on the streets, if you need proof that it’s not that fun,
why do so many of those kids end up committing crime? It’s simply out of boredom
– something which sport can often replace. So making sport more widely available is
good for society. It also benefits society by showing children the importance of rules and
R
moral choices. Of course people cheat and perhaps you’ve been denied the chance to
win something as a result. You think ‘I shouldn’t have stuck to the rules! Then I would’ve
G
won’. However, the rules are the sport and you know if everyone starts cheating, the
game falls apart and stops being fun. That’s how we learn about making the correct moral
decisions in sport, but we also learn why, in life, cheats are looked down on or excluded.
EO
AL T
SPORT IS LIFE
But sport isn’t just learning about life. It IS life. I play tennis; I’m basically fairly hopeless,
N H
regularly serving double faults or weakly hitting the ball into the net. However, there are
G
moments when somehow everything comes together and I hit a great shot down the line
IO RIG
or serve a clean ace. I suddenly feel like a world-beater and it’s a great feeling, even if the
next ball flies miles out. Isn’t life all about having those feelings? And sport – playing or
watching – provides many of them. No-one looks back at the end of their life and says, ‘I
should’ve worked more. I could’ve bought a better car’ or ‘I’ll never forget that time my
kids watched TV’. No, what we remember are things like Usain Bolt smashing the world
AT Y
100-metre record in Beijing – beating everyone else so easily that he could actually slow
down in order to start celebrating ten metres before he crossed the line. And we’re more
N P
likely to think ‘I should’ve played with my kids more’ or ‘I wish I’d done more sport’.
O
C
SPEAKING
PRONUNCIATION 11
Choose one of the topics below and take turns
10
28 Listen and write down the six sentences to tell your partner about it. Give details using
you hear. Check your sentences by looking at vocabulary from this unit and should(n’t) have /
the audio script on page 198. Then practise could(n’t) have / would(n’t) have. Then swap roles.
saying the sentences. • a sporting event where something went wrong
• something you regret doing – or not doing
• something a famous person has done wrong
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G
IN
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AR
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A BIT EXTREME IC
H
AP
LISTENING 3 29Work in pairs. Decide if the sentences

R
about Molly’s uncle are true (T) or false (F).

1 Work in pairs. Look at these activities. Then Then listen and check.
discuss the questions. Use the sentence frames
G
1 He taught Chloe and Kyle how to do handstands at

below to explain your reasons.
his home.
EO
ballroom dancing ice-skating tai chi 2 He stopped ice-skating after an hour because Molly

AL T
handstands parachuting windsurfing and Kyle were bored.

hang-gliding shooting yoga 3 He used to go hang-gliding three or four times a
N H
month.
• Have you ever done any of these activities? When?
G
4 He gave up hang-gliding because he badly injured

IO RIG
• Would you like to try any of them in the future? his neck.
Why? / Why not?
5 He’s only taken up windsurfing recently.
I think it’d be fun / amazing / really exciting. 6 He lives by the sea now.
I think I’d really enjoy it because I like other similar 7 He drinks lemon juice every day because he thinks
kinds of things.
AT Y
it’s good for him.

I don’t have the hand-eye coordination. 8 Kyle admits Molly’s uncle can be fun – but only for
N P
I’m not flexible enough. very short periods of time.

I’d be scared of breaking my leg. 4 Discuss these questions with your partner.
O
I’d worry about making a fool of myself. • Does Molly’s uncle sound mad to you? Why? / Why

not?
C
I wouldn’t be able to stand up.
• Do you know anyone who’s unusual for their age?
2 Listen to a conversation between three
29 In what way?
people – Chloe, Molly and Kyle. They talk about • Do you know anyone who’s only OK in small doses?
Molly’s uncle, a health and fitness fanatic. Find Why?
out which of the activities in Exercise 1 he • Do you know any other things (like lemons) that are
has done. Then compare your answers with a supposedly good for your skin, feet, hair, eyesight,
partner. etc.? Do you think it’s true?
• Do you know anyone who had a lucky escape? What
happened?
48
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VOCABULARY Injuries and accidents 9 Complete the conversations using the words in
brackets and the present perfect continuous or
5 Work in pairs. Discuss which of the problems simple.
you think is worse in each case.
1 A: to buy the tickets for the
1 He had some cuts and bruises. game yet?
He broke his leg. (you / manage)
2 I tore my knee ligaments. B: No. all morning, but I can’t
get through.
I bruised my knee. (I / call)
3 She knocked herself out. 2 A: The End of the Day yet?
G
She banged her head. (you / see)
4 I twisted my ankle. B: No. to for ages now, but
IN
the chance. Is it still on?
I broke my ankle.
(I / mean, I / just / not / have)
5 She lost consciousness.
3 A: So why to leave? It’s a bit
N
She drowned. sudden, isn’t it?
6 He lost an arm. (Wayne / decide)
AR
He was killed. B: Not really. about it for a while,
but the right job – and now he
6 Practise the vocabulary in Exercise 5 by having it.
conversations like this. (he / think, he / look for, he / find)
LE
A: Was he OK? 4 A: I played tennis with her yesterday. She’s really
good, considering a few times.
B: Well, he had some cuts and bruises. (she / only / play)
A: Really? That’s bad / terrible! B: I can imagine. good at
B: I know. It could’ve been worse, though. He could’ve
IC
sports. She’s just got that natural fitness and
broken his leg. coordination.
(she / always / be)
7 Work in pairs. Tell each other about an accident
you know about that had one of the results in
Exercise 5. Was the person who had the accident
H PRONUNCIATION
AP
lucky or unlucky? Do you think the accident or
result could have been avoided? Why? 10
30 Listen to examples of the present
perfect simple and continuous from
GRAMMAR Exercise 9. Notice the weak forms of have
R
and been. Then repeat the sentences.

8 Look at these sentences from the unit. Then
11
Work in pairs. Practise the conversations in
G
work in pairs to answer the questions below.

Exercise 9. Try to continue them for as long
as you can.
EO
AL T
The present perfect continuous and

12
Complete these sentences using because or but
simple
N H
and the present perfect continuous or simple.

a I’ve put on five kilos since January. Then share your ideas with a partner.
G
IO RIG
b I’ve been doing knitting for six months now. I’m getting quite good at tennis now, because I’ve been
c That’s the third double fault I’ve served. practising three times a week.
d The last few years he’s been really into windsurfing. I’m getting quite good at tennis now, but I still haven’t
e For the last few months he’s been rubbing lemon in beaten my brother!
his hair every day. 1 I’m getting quite good at tennis now …
AT Y
f I’ve been meaning to go round and see him, 2 I’ve always wanted to do parachuting …
because he’s not been well, but Kyle’s a bit reluctant.
N P
3 I’ve never been abroad …
1 Which sentences (a–f) in the box are present perfect 4 I know Maria quite well …
O
continuous and which are present perfect simple? 5 The company is doing a lot better now …
How do you know? 6 The government’s changing its policy on education …
C
2 Which sentences describe something that has 7 I should really go to the doctor about it …
finished before now and which show something that
is possibly unfinished? For further practice, see page 172 and do Exercise 2.
93386_05_u5_p042-049.indd 49 28/11/2014 16:03

6
0
G
IN
ACCOMMODATION
N
AR
LE
IC
H
AP
R
G
EO
AL T
N H
G
IO RIG
AT Y
N P O
C
50
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IN THIS UNIT YOU LEARN HOW TO
TO:
• talk about places you have stayed in
• express opinions and show surprise
• discuss and deal with accommodation problems
XX
• better understand idiomatic language
•
1 talk
XXabout culture shock and settling in somewhere
• XX
G
SPEAKING
IN
questions.
• Where do you think the place is?
N
• Would you like to stay in a place like this?
AR
2 Discuss the advantages and disadvantages of
staying in the following places:
• a self-catering apartment
• a posh hotel
LE
• a camper van
• a tent
• a youth hostel
IC
• a bed and breakfast
Which have you stayed in? When? Where?
H
AP
R
G
EO
AL T
N H
G
IO RIG
AT Y
N P O
C
Unit 6 Accommodation 51
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G
IN
GOING PLACES
N
AR
VOCABULARY Where you stayed 6 Work in pairs. Discuss the questions.
• Have you ever been to a music festival? If yes, which
1 Decide if the sentences express positive or one? What was it like?
LE
negative views about places, or if they could
be either. • If not, would you like to go to one? Why? / Why not?
1 The whole place was really muddy and everything • Has anyone ever put you up? When? Where?
got filthy. • What’s the best sunset you’ve seen? Where? What
were you doing?
IC
2 We had a stunning view from our room.
3 The service was really efficient.
4 The weather was just unbearably hot. GRAMMAR
5 It overlooked a building site.
6 People were so welcoming, it was quite overwhelming.
H
7 Read the Grammar box, then look at the
corrections of common mistakes below. Work
AP
7 The place was a bit of a dump, to be honest. in pairs. Discuss why you think the original
8 The facilities were absolutely incredible. sentences were wrong.
9 It was quite isolated – basically, in the middle of
R
nowhere.
10 The beach was deserted so we had the whole place Modifiers
G
to ourselves. Modifiers make adjectives, adverbs, verbs or nouns

2 Work in pairs. Use the vocabulary in Exercise 1 stronger or weaker.
EO
and your own ideas to describe the photos. Adjectives and adverbs can be made stronger with very,
really, absolutely, completely.
AL T
3 Think of three places you have stayed. Use the

Adjectives and adverbs can be made weaker with a bit,
language from Exercise 1 and tell a partner
N H
quite, fairly, pretty.

about each place.
G
Nouns can be modified by complete, real, a bit of, hardly

IO RIG
any, almost no.

LISTENING Verbs can be modified by really, absolutely, hardly (ever).
4 31 Listen to two conversations about places
that people have stayed in. Answer the questions. 1 We got very absolutely soaked. (or very / really wet)
1 Where did they stay? 2 It was absolutely really hot. (or absolutely boiling)
AT Y
2 In what ways did they have a good time? 3 Oh it was too really incredible. I loved it. (or
3 What problems did they have? absolutely incredible)
N P
5 31 Listen again. Complete the phrases with 4 It was quite a bit too hot for my liking.
O
three words in each space. 5 The food was a bit quite nice, but maybe a bit bland.
1 It this island in the middle of the Danube. 6 It was completely a a complete waste of time.
C
2 It while we were there. of a

3 They for a couple of nights. 7 It was a bit nightmare.
any
4 We had a great time the weather. 8 It was a bit dull. There were hardly facilities.
5 In August? a bit hot? 9 We hardly did almost nothing all day apart from lie
6 Look . That’s stunning! on the beach.
7 It was a bit annoying, but the place was,
you couldn’t complain.
8 It was a bit of a struggle climbing back up, but it was
.
52
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Negative questions
You can use negative questions to express your opinion or
show that you find something surprising.
Couldn’t you stay somewhere else?
Wasn’t that a pain, having to rely on the bus?
Didn’t they run more often than that?
G
11
Complete the questions with negative forms.
IN
1 A: it a bit noisy?
B: Yeah, really noisy. The bar opposite had really
N
loud music playing all night.
2 A: you find it annoying, the way
AR
the sand gets everywhere?
8 Match each of these modifiers with a group of B: Yeah, a bit, but stony beaches are just really
words (1–7). Which two groups of words can be uncomfortable. They’re no good for sunbathing.
used with more than one modifier? 3 A: you ever heard of it? It’s very
LE
well known.
a bit absolutely fairly really
a bit of a almost hardly very B: Not in Asia, it’s not!
4 A: I couldn’t go diving. you scared?
1 pain / tourist trap / waste of money / dump / struggle
IC
B: Not at all. I loved it. I’m thinking of taking it up.
2 no-one there / nothing to do / missed the bus / cried
5 A: it really uncomfortable,
3 cold / amazing / boiling / interesting / loved it camping?
4 isolated / noisy / rough / too cold / overwhelming
5 posh / welcoming / efficient / dull / warm
H B: It can be a bit, yeah, but we’ve got mattresses
and chairs and stuff, so it won’t be too bad.
AP
6 filthy / amazing / gorgeous / deserted / enormous 12
Ask negative questions about these sentences
7 anywhere to eat / anything to do / slept / noticed using the words in brackets. Then have
conversations using your ideas.
R
1 We stayed in a big five-star hotel in Cairo. (expensive)

PRONUNCIATION 2 Eight of us are going to share a room in a youth
G
With a bit, quite, fairly, pretty, we usually stress the hostel. (crowded)
adjective that follows, but we sometimes stress the 3 The area’s quite rough, but the rent’s really low. (scary)
EO
modifier to emphasise that we are making the adjective

weaker. 4 I had to share a room with my boyfriend’s mother.
AL T
(feel awkward)
9 32 Underline which of the two words in
N H
italics you think is stressed in each sentence.

G
Then listen and check.

IO RIG
1a It was quite near the beach, which was good. 13

With a new partner, have a conversation about
1b It was quite near the beach but I was expecting it places you’ve been to. If you haven’t been
to be nearer. anywhere recently, use the photos for ideas.
2a The beach was a bit crowded so we didn’t go Begin by using the guide below. Continue the
there much. conversation with comments, questions and
AT Y
responses. Then swap roles.

2b The beach was a bit crowded but there was still
enough room to relax in. Student A Student B
N P
3a The surrounding area’s fairly nice. It’s very green

and it’s nice to hire a bike. Ask if B went away in
O
3b The surrounding area’s fairly nice. There are a the holidays.

few factories, which kind of spoil it.
C
Say where you went.

4a The food was pretty good, which I wasn’t
expecting.
Ask about or comment
4b The food was pretty good, although it was a bit on the place.
too oily for my liking.
Respond.
10
Use some of the language in Exercises 8 and 9 to
talk about places in your town or city. 10 To watch the video and do the activities, see the DVD-ROM.

93386_06_u6_p050-059.indd 53 28/11/2014 16:03

G
IN
N
AR
LE
SORTED!
IC
LISTENING SPEAKING
1 Work in pairs. Think of three common problems
that people have in each of the following
H
6 Read the situations below. With a partner,
choose two that you would like to roleplay.
AP
situations: • You rent a house. The bath has leaked and flooded
• staying in a hotel the house. Your landlord wants you to pay for the
damage.
• renting a flat or a house
• You recently started university. You’re sharing a flat
R
• sharing a flat or house

with three other students, all from different countries.
2 What’s the worst problem? Why? You realise you’re the tidiest person in the flat. You’re
G
always tidying up after everyone else – and it annoys

3 33 Listen to four conversations about you. You decide to try and talk to the person you
accommodation. Decide what kind of place is
EO
think is messiest – an English student.

discussed in each conversation and what the
AL T
• The room in your hotel is too hot and so you

main problem is. complain to the receptionist.
N H
4 33 Listen again. Match two statements with • You’re fairly sure you left your camera and laptop in
G
each conversation. your hostel room when you went out this morning,
IO RIG
but now you can’t find them. You think a member of

1 Someone didn’t know what was supposed to staff might have stolen them.
happen.
• You are staying in a hotel. You need to get up early
2 The place is dirty. for an important meeting tomorrow. There’s a huge
3 There’s no way to change the temperature in the wedding party going on downstairs. You decide to
AT Y
room. go and ask them to keep the noise down.

4 Someone is sarcastic at the end of the conversation. • You have been having serious problems with your
N P
neighbours. They make a lot of noise: they have loud

5 The heating system was dangerous. arguments, and they have a large dog that barks at
O
6 Someone is refusing to pay money. night. Recently, they’ve started throwing rubbish into
7 The person repeats their complaint in stronger your garden. You’ve had enough.
C
language. 7 Choose your roles. Before you start, look

8 Someone was paid to sort out a problem. through audio script 33 on pages 199–200 and
underline any expressions you think will be
5 Discuss what you would do in each situation. useful.
A: What would you do in the first conversation? 8 Write the full conversations you want to have.
B: I’d ask to see the manager. Then try to remember what you wrote.
A: How would that help? 9 Roleplay the conversations. Try not to look at
what you have written.
54
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GRAMMAR 12
Use the ideas in Exercise 11 to talk about things:
• you’ve had/got done recently.
10 Look at this sentence from Exercise 3. Then
complete the rules. • you need to have/get done.
• you’d never have/get done.
have/get something done
You were right to have it checked and to get it repaired.
a get or have + object + past participle is an active / UNDERSTANDING VOCABULARY
a passive construction.
G
b We use this structure when the person who does
the action is unknown or unimportant / known and Idioms
IN
important. In Exercise 3, you heard these two idioms:
c The structure only focuses on the object of the verb / You’re taking the mickey and I’m completely out of pocket.
focuses on both the object of the verb and the person
An idiom is a group of words that means something
N
that the object belongs to.
different to the meaning of the individual words. You
can sometimes work out the meaning of an idiom from
AR
Check your ideas on page 173 and do Exercise 1. the words and the context. If you look up the idiom in a
dictionary, it’s usually listed under the entry for the noun.
13
Replace the idioms in italics in sentences 1–8
LE
with these definitions.
been very expensive
for very short periods of time
IC
getting used to things
have enough money to pay for everything needed
H in an overly optimistic way
it’s his turn to react and do something
AP
making fun of
short of money
1 We shared a flat for a year and then one day she just
R
left without paying her share of the bills, leaving me

really badly out of pocket.
G
2 Our old place really wasn’t that great! I think you’re

looking back at it through rose-coloured glasses.
EO
3 Don’t get me wrong. My roommate is great in small

AL T
doses. It’s just that after too much of him, I have an

overwhelming desire to fall asleep!
N H
4 I’ve told my landlord I’m not going to pay any more

G
rent until he gets the heating fixed, so now the ball is

IO RIG
in his court.
5 They pay a lot in rent, so they must be struggling to
make ends meet now she’s lost her job.
11
Work in pairs. How many different ways can you
complete each of these sentences? 6 I don’t know how they can afford a place like that,
considering what they earn. It must have cost an arm
AT Y
You ought to get your arm seen by a doctor. and a leg.

You ought to have your arm X-rayed. 7 They were all taking the mickey out of me because
N P
1 You ought your arm . of my haircut. I didn’t find it very funny though.
O
2 You should that picture . 8 I only moved here a few months ago. It was really
3 I should this coat . hard to begin with, but bit by bit I’m finding my feet.
C
4 She has a tooth . 14

Choose three idioms from Exercise 13 and think
5 I’ve just my passport . of a situation for each. Tell a partner about
them.
6 I need my computer .
I took my old landlord to court and even though I won
7 We the house last month. the case and got some compensation, I still ended up
8 I’m going my hair . out of pocket because of all the legal fees.
93386_06_u6_p050-059.indd 55 28/11/2014 16:03

A SHOCK TO THE SYSTEM
G
IN
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AR
LE
READING 2 Read an email from Ben to a friend
back home. Which things you thought
1 Look at the photos of Ben’s hometown in England – and of does he mention? Are you surprised
where he has moved to: Hong Kong. Discuss the questions by his reaction? Why? / Why not?
IC
in pairs.
3 Work in pairs. Discuss what changes
• What do you think Ben’s life in England was like? Think about:
social life, social circle, places to eat, nightlife, things to do in might have happened in Ben’s life over
your free time, and so on.
H his first few weeks in Hong Kong. Then
read Ben’s second email and find out if
AP
• How easy do you think he will find moving to Hong Kong? Why?
you were correct.
• What things do you think Ben will have to get used to?
2
• How would someone find moving the opposite way, from Hong
Kong to a small village?
R
• Which place would you rather live in? Why? To Jacksonjane@shotmail.ml

Subject Too little time!
G
1
Hi Jane,
EO
To Jacksonjane@shotmail.ml Sorry it’s been a while. Things have

AL T
Subject Greetings from HK settled down a bit since I last wrote.

In fact, I’ve been working fairly long
N H
Hi Jane, hours. People just don’t seem to stop

Just a quick email to say I’ve arrived and am slowly finding my here. When I used to travel into London
G
IO RIG
feet. It’s been an absolutely mad few days. Got off the plane from the country, I thought the pace of
and was immediately hit by the heat – just unbearably hot life there was pretty fast, but here it’s
and humid. I was picked up at the airport by Tony, who works completely ridiculous! Then there’s the
for the company. He was taking the mickey a bit in the taxi noise – people seem to scream at each
because he said I looked like some little boy who’d just arrived other all the time, they have the TV on
from the countryside. I suppose I probably did as I sat there full, and constantly sound their horns
AT Y
gazing out of the window with my mouth hanging open. in the car. At the same time, I’m getting
I mean, it’s SO different. It’s a bit overwhelming – but in a good really frustrated in the office because,
N P
way. when I ask about things, most of the

Anyway, after a couple of days getting over my jet lag and time I can’t get a straight answer out of
O
orientating myself a bit, I started at work. Mind you, I haven’t anyone.

exactly been slaving away at my desk. I seem to have spent Fortunately, I’ve made friends with this
most of my time being taken out for lunch, meeting people guy who joined around the same time
C
and partying! It’s been pretty wild. I’d better start doing some as me and we go out and have a moan
proper work soon or the company will wonder what they’re about things and just generally share our
paying me for! frustrations. Tony calls us The Moaning
Anyway, they’ve already sorted out an apartment for me – Twins, but he really is an idiot! To be
15th floor, stunning view – so that’s all gone very smoothly. honest, I’m already thinking of leaving.
I already know I’m going to love it here. I honestly can’t bear it! I never thought
How are things with you? I’d miss home so much! Skype me
sometime soon.
Ben
56
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4 Work in pairs. Discuss the questions. 7 Match the verbs from the four emails with the
• Have you ever been homesick? When? Why? words they were used with.
• What kind of things do you moan about in terms of 1 pick up a my apartment
school, work, family? Who do you moan to? 2 gaze b pride in what they do
• What kind of things do you think a foreigner might 3 get over c out of the window
find difficult about your country?
4 slave away d very smoothly
5 Read Ben’s third email below and answer the 5 sort out e at my desk
questions. 6 go f Ben at the airport
1 What has Ben been doing since he last wrote to Jane? 7 sound g my jet lag
G
2 How has his attitude to both Hong Kong and the UK 8 take h their horns
changed?
IN
3 What do you think has caused the change?
LISTENING
3 8 Work in pairs. Discuss the questions.
N
• What do you understand by culture shock?
To Jacksonjane@shotmail.ml
AR
• When might you experience it?
Subject Why go back when you can go
forwards? • What might it involve?
9 34 Listen to an extract from a radio
Hey Jane,
LE
programme on the topic. Take notes on what is
I know I said I was going to be back in England said about the three questions in Exercise 8.
over Easter, but then I thought why go back to
the miserable weather, rubbish food and dull 10
34 Listen again and answer the questions.
conversation? In the end, I sold my plane tickets 1 What two misconceptions about culture shock are
IC
online and used the money to travel round here mentioned?
a bit. There are some amazing places to visit and 2 What is acculturation?
I’ve now been onto the Chinese mainland quite H 3 What four stages do people go through?
a bit. The people are so much more in touch with
4 What happens in each phase?
their culture here. It’s made me realise that back
AP
home, people just aren’t interested anymore. It’s 5 Why might it be a problem if you don’t complete
all reality TV and celebrities. the cycle?
Have you ever thought of coming out here? 11
Look back at the four emails and find examples
R
There’s a lot to be said for it. Life’s a lot easier of the following things mentioned in the extract:
here. I have all my laundry done through a 1 wonder and joy
G
service in my block; a maid comes and sorts out

2 settling into a routine
my flat every day. It’s not like the poor service
3 swinging from one extreme to another
EO
you get in England – it’s far more efficient.

People just take more pride in what they do here. 4 looking critically at your previous existence and its
AL T
And as for the food – honestly, I don’t know how culture

N H
you lot eat the bland rubbish that gets served 5 insulting someone
up there. Hong Kong is miles better. Anyway, I
G
6 refusing to mix with people

IO RIG
must dash – I’ve got my Chinese lesson in ten

7 getting stuck in a phase
minutes.
Ben 12
Has what you heard in Exercise 9 changed the
way you feel about Ben? Why? / Why not?
AT Y
SPEAKING
6 Before you read Ben’s final email – written over 13
Think of a time when you experienced culture
N P
a year later – discuss the questions. Then read shock and had to adapt to new ways of doing
his final email in File 5 on page 185 to see if you things (in another country, when changing
O
guessed correctly. schools, starting university, beginning a new

job, etc.)
C
• What do you think it will say?

• Why do you think there has been such a gap Spend five minutes thinking about the following:
between emails?
• what was strange for you
• Where do you think he’s living and how is he feeling?
• the different feelings you went through
• how well you adapted
• any things you just couldn’t get used to
Decide which language from this unit you want
to use. Then share your experiences in groups.
93386_06_u6_p050-059.indd 57 28/11/2014 16:03

VIDEO 3 CAPOEIRA –
THE FIGHTING DANCE
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1 Look at the photo of people doing capoeira. education and social 7 through develop
IC
Work in pairs. Discuss what you know about the capoeira. Capoeira not only allows the kids
questions below – or guess using the picture. to develop their 8 and stamina, it strong
1 What exactly are they doing?
encourages self-control and respect for others
2 Where does it originate?
H by teaching 9 , rules and limits
within the capoeira ‘circle’. Many children
have had their lives changed as a result and
normal
AP
3 How did it originate?
sometimes may go on to give 10 perform
4 Who does it now?
and become masters themselves.
5 How is it used to benefit young people now?
R
2 Now watch the video and answer the

11
• Would you be any good at capoeira? Why? / Why not?
questions in Exercise 1.
G
• What sport(s) originated in your country? What do

3 Tell a partner what you thought of the video. you know about its history?
Use some of these sentence starters. • How do people become homeless? How could
EO
homelessness be solved?
AL T
What did you think of …?
• Think of a person who has been saved from
You were right about …
N H
problems because of sport or some other passion.

I hadn’t realised that … What happened?
G
IO RIG
I didn’t really understand the bit about … • What organisations help young people in your

I’ve heard of a similar kind of project in … country? What do they do?
4 Complete the summary of the video with a noun UNDERSTANDING FAST SPEECH
form of the words below.
AT Y
Capoeira is a 1 of dance and combine groups of words are marked with / and stressed
martial art which was developed by slaves in sounds are in CAPITALS. Pauses are marked //.
N P
the early 1800s. The slaves used capoeira as Practise saying the sentences.
a way of opposing their owners without the
O
owners realising that they were practising BAsically // I TAKE what they HAVE to OFFer // their
fighting moves. After 2 was slave BOdy strength and their ENergy // and MOULD it / by
C
abolished it became popular as a form of INtegrating them into the GROUP. // ONCE they’re
3
and as a way to raise amuse
4
of ex-slaves’ identity. In more aware in the CIRcle, / which is the most SAcred MOment of
modern times it has been used to work with the CApoeira PROcess // I SHOW them that there are
kids who are at risk because of 5 . homeless NORMS // RULES / and LImits / withIN yourself // AND
In Brazil, there are considerable numbers of
with OTHers / that NEED to be FOllowed.
homeless children, who are often involved
in 6 , crime and drugs, and beg 7 12 Listen to how Mario said these sentences.
have disappeared from official records. Now you have a go! Practise saying the extract
Organisations such as Project Axe find foster again fast.
homes for the kids and then provide
58
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REVIEW 3
4 Write a sentence before and after the sentences
from Exercise 3 to create a short conversation.
VOCABULARY
GRAMMAR 5 Match the verbs (1–10) with the collocates (a–j).
1 Complete the second sentence so that it has a 1 I get out of a us quite out of pocket.
similar meaning to the first sentence, using the
2 We worked up b tactics beforehand.
word given. Do not change the word given. You
must use between two and five words, including 3 They hit c the main square.
the word given.
G
4 They sacked d the mickey.
1 She took up golf around ten years ago. 5 We didn’t discuss e a bit of a sweat.
IN
She about ten years now. GOLF 6 I tore f the coach after six games.
2 There was absolutely nothing worth seeing at the 7 The place overlooked g breath very quickly.
music festival.
N
8 They got promoted h the post twice.
Unfortunately, the music festival was
9 It left i to the top division last year.
time. COMPLETE
AR
10 They’re just taking j a ligament in my ankle.
3 He was incredibly lucky that he didn’t kill himself.
Honestly, he . He was lucky really. 6 Decide if these words are connected to sport or
DIED accommodation and in what way.
LE
4 I knew the lock was broken and now we have been
burgled. a boiler tackle a leak a substitute a dump
overtake a landlord isolated time-out a track
I fixed. We might not have been
burgled. SHOULD
7 Complete the email with one word in each
IC
5 I wanted to go and see that game. Why didn’t you tell space. The first letters are given.
me you were going?
Dear Juan
You should’ve told me you were going. I
you. WOULD
6 The house is in chaos at the moment because it’s
HJust a quick email to tell you how I’m getting on here in
Tokyo. Sorry I haven’t written sooner but it took me a
week to 1get o my jet lag and then, what with
AP
being painted.
the new job and 2s o somewhere
We , so it’s a bit chaotic at the to live, I’m only just beginning to find my 3f .
moment. REDECORATED I’ve finally found a flat – it’s cost me an 4a
R
7 It’s not been a sudden decision to move to the and a l to rent, but it’s very central and I
country. have a 5st view across the city. It really is
G
We of moving to the country for a amazing. People here have been very 6 we
while. HAVE and I’ve been out a few times with people from the
company. The food is amazing. I think I’m going to love
EO
8 He weighs eight kilos more than he did before he

injured his leg. it here. Mind you, I’ve started reading that book you
AL T
He has he got injured. SINCE gave me about acculturation so I’m trying not to look
N H
at everything through 7r -coloured glasses.

2 Choose all the correct words or forms in italics. That way, maybe then I won’t be disappointed and
G
IO RIG
A: How was your holiday? 8

sw to the other extreme.
B: 1Absolutely / Very / Really fantastic. Asher
A: Oh great. What did you do? 8 Complete the sentences. Use the word in
B: 2Hardly / Almost / Nearly anything to be honest. We brackets to form a word that fits in the space.
just went to the beach most days. 1 I’m hopeless at racket sports. I have no hand-eye
AT Y
A: Don’t you find that 3a bit / really / absolutely boring? . (coordinate)

B: No, not at all. I read and swim and play with the kids
N P
2 He banged his head quite badly, but he didn’t lose

and being from the city it’s just a 4really / real / bit of a . (conscious)
change. Do you know the east coast of Spain?
O
3 Sport stops kids getting into trouble out of

A: Not really – but 5I’ve visited / I’ve been visiting the big . (bored)
theme park near there a couple of times. Did you go?
C
4 I’ve twisted my ankle several times and I’ve lost

B: No, we were told it’s always 6 a bit / really / very some in it. (flexible)
packed and you have to queue too long for the rides.
5 I’ve tried climbing but I never took it up seriously.
A: I know what you mean, but you 7could’ve / should’ve / I don’t have the to do it well. (strong)
would’ve gone. It’s worth it even with the queues.
6 After initial feelings of elation, people typically go
B: Well, 8we’ve already talked / we’ve been talking through a period of . (resist)
about going back there next year, so maybe we’ll go
then. 7 My flatmate is OK in small doses, but after a while
I get an desire to fall asleep. (overwhelm)
Review 3 59
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7
0
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AT Y
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NATURE
O
C
60
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TO:
• talk about your experiences of different weather
• talk about natural disasters
• make stories more dramatic
XX
• talk about issues connected to animals and plants
•
1 talk
XXabout trends
• use context to understand different meanings of words
• XX
G
SPEAKING
IN
1 Imagine you are the man in the photo. What
happened? Think about these questions:
N
• Where do you live?
AR
• When did the bad weather start?
• What effect did it have on your life?
• Did you sort out the problems? How?
LE
2 Work in pairs. Tell the story to a partner.
Your partner should sympathise and ask extra
questions. Then change roles.
IC
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N H
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AT Y
N P O
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Unit 7 Nature 61
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LESSON HEAD
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WEATHER THE STORM
IC
VOCABULARY Weather
1 Match these different kinds of weather with the
H PRONUNCIATION
AP
descriptions below. 2 36 Listen to phrases from Exercise 1 that
cold fog rain snow storm sun/heat wind
contain the word was. Notice how the sound
of the word changes in fast speech. Then
R
1 I woke up in the middle of the night because the listen again and repeat the phrases.
thunder was so loud and then there were these
G
incredible flashes of lightning. It was quite scary. 3 Underline any new expressions or collocations
2 We were driving along the motorway and suddenly in 1–10 in Exercise 1. Compare what you
EO
we just hit it. It was really thick and you could underline with a partner.
AL T
hardly see the car in front. We had to come off the

motorway and wait for it to lift. 4 Have you ever experienced anything like any of
N H
3 It was boiling and really humid and there was no

the situations in Exercise 1? Tell your partner.
G
air conditioning on the bus. It was unbearable. I

IO RIG
thought I was going to pass out! LISTENING

4 I lost all feeling in my fingers and my lips turned blue.
I thought I was going to freeze to death!
5 37 Listen to two people sharing experiences
of extreme weather. Answer the questions.
5 I got absolutely soaked on the way. When we left it
was fine, but then the clouds came in and it suddenly 1 Where were the two people when they experienced
AT Y
started pouring down, and of course I hadn’t brought extreme weather?

an umbrella or anything. 2 What kind of weather did each person experience?
N P
6 It blew down a tree and it hit our house. It did quite a 3 How did they feel?
lot of damage. 4 What did they do as a result of the weather?
O
7 It was pouring down and then it turned to hail. It was

incredible. In the end, we had to pull over until it all
GRAMMAR
C
eased off.
8 The ferry couldn’t sail because it was so strong, but it 6 Read the Grammar box on page 63. Then work
eased off after a couple of hours. in pairs to answer the questions below.
9 Honestly, we had to slow right down because 1 Find an example of the past perfect simple and of
it started to settle and I was afraid of skidding. the past continuous in the Grammar box.
Apparently, there were lots of crashes and some
2 Which tense shows an action was at the same time
people got stuck in their cars overnight.
as another, but was unfinished or interrupted?
10 It continued non-stop for about a week! The whole
3 Which tense shows an action finished before a
place was flooded. It was miserable.
previously mentioned action or before the story
began?
62
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8 Choose one of the sentences below and use it
as part of a story about weather. Imagine what
happened before and afterwards. Plan how
you will describe the experience. Use the past
continuous and past perfect at least once.
1 We were absolutely soaked by the end of it.
2 The roads were really icy.
3 We couldn’t see a thing.
4 The wind was so strong it nearly blew me over.
G
9 Tell your story to a partner.
IN
N
Making stories more dramatic
AR
Look at three patterns you heard in Exercise 5 that make
the story more dramatic.
a They were as big as golf balls.
(as + adj + as to make comparisons)
LE
b Honestly, they were hitting the car so hard they nearly
broke the windscreen.
(so + adv + result)
c I poured something like a litre of water out of my shoes.
(something like + number)
IC
10
Write five sentences using the patterns in the
H box about the things below. Share your ideas
with a partner.
Narrative tenses
AP
• how hot / cold / wet / windy, etc. the weather is
When we tell stories, we usually describe the main events in
the order they happened and we use the past simple to do
• how big / small / dirty / clean, etc. someone’s flat is
this. For example: in the story you heard, ‘One moment we • how lazy / hard-working / fat / thin / tall, etc. someone
were in sunshine, the next we saw like a line on the road is
R
ahead and we drove through it and it was hail!.’

• how posh / dangerous, etc. an area is
Sometimes we have to use the past perfect and past
G
continuous to show background information and causes. • how good / bad, etc. a film or book is
Read this summary of the story:
EO
When they were driving to Rome, it started to hail. It was CONVERSATION PRACTICE
AL T
terrifying because they were the biggest hailstones they’d 11

Think of a time when you experienced really
ever seen, so they pulled over and waited for it to stop.
extreme weather. Plan how to tell your story.
N H
Decide when you could use the past continuous

G
or past perfect and make the story dramatic.

IO RIG

12 Work in pairs. Tell your stories. Describe where
7 Complete this summary of the second story you you were, what you were doing and what
heard by putting the verbs in brackets into the happened. When listening to other stories, show
correct tense. interest and ask questions. You might also try to
AT Y
We were in Sardinia and we 1 (visit) this little respond by talking about a similar experience.
village somewhere. It 2 (be) boiling all day
Use some of the phrases in the box below.
N P
and in the evening we 3 (take) a walk along Do you know what happened to me last night?
O
the beach when suddenly we 4 (see) this

I had this really scary experience when I was on
incredible forked lightning. It 5 (start) spitting
holiday …
and then just two seconds later, it started pouring
C
down. As we 6 (not bring) an umbrella, we Really? What happened?

just 7 (run) to the nearest café we 8 Actually, that reminds me of …
(can) find. It can’t have been more than a minute,
but we got absolutely soaked. I must have emptied 13 To watch the video and do the activities, see the DVD-ROM.
something like a litre of water out of my shoes.
Unit 7 Nature 63
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ANIMALS MAKING HEADLINES
SPEAKING 6 Work in pairs. Discuss the following:
1 Put the stories in order of interest from 1 (= most
1 Work with a partner. Which ideas do you agree interesting) to 4. Explain your choice.
with most or least? Why?
2 Tell your partner any similar stories to the four you
The true sign of a civilised country is the way it treats read. Use some of these phrases.
its animals.
G
If everyone became vegetarian, we would all be Did you see that thing in the news / on TV about …?
healthier and happier – and it’d be much better for Someone was telling me about …
IN
the long-term future of the world.
I read this amazing thing online about …
The only animals in the world that you really need to
be scared of are humans! I read a great article in the paper the other day about …
N
Wearing fur is indefensible!
Time spent with cats is never wasted. GRAMMAR
AR
Vivisection – carrying out experiments on animals –
7 Look at these sentences from two of the articles.
is morally wrong. It may be true that it helps advance
our knowledge, but it also damages the soul, the Then answer the questions below.
human spirit.
LE
READING Participle clauses
We can sometimes shorten relative clauses by using a past
2 Work in pairs. Look at the phrases from four or present participle instead of a full relative clause. This is
IC
articles. Discuss which pairs of phrases might go more common in written English. In the articles, you read:
together and what each story might be about. a Since adding a range of dishes featuring the insects
1 the will is being contested to their menu, Espitas restaurant claims to have been
2
3
try them for a dare
intimidation of laboratory staff
H almost constantly fully booked.
b The £18-million centre was intended to allow
AP
experiments aimed at combating illnesses such as
4 reverse a ban cancer, heart disease and diabetes to be carried out.
a spark a heated debate
1 Is the verb in each clause active or passive?
b research will provide invaluable insights
R
2 How would you say these sentences using a full

c her rightful inheritance
relative clause in place of the participle clause in
G
d fried maggots bold?

3 Work in two groups. Check your ideas on page 174 and do Exercise 1.
EO
Group A: read the two articles on page 65.

AL T
Group B: read the articles in File 10 on page 187. 8 Choose the correct option.
Then, discuss what you understood with a 1 the number of animals abandoning / abandoned by
N H

partner from your group. their owners
G
2 the number of people living / lived together before

IO RIG
4 Change partners. Work with a student from the marriage

other group. Without looking at your articles,
3 the number of people moving / moved abroad
summarise what you read. Share your opinions
about each story. Now read the two other 4 the number of young people suffering / suffered from
articles. Is there anything your new partner depression
AT Y
forgot to mention? 5 the number of people studying / studied at university

5 Continue working with your partner from the 6 the amount of organic food selling / sold last year
N P
other group. Decide in which article: 7 the amount of money donating / donated to charities
O
1 a contract was cancelled. 8 the amount of food throwing / thrown out by the
average family
2 business is booming.
C
3 someone got a nasty surprise. 9 Think of two trends you know about. Decide
4 people’s privacy has been violated. how you can use some of the phrases in the box
below to describe the trends over recent years.
5 a change was highly controversial. Then explain your ideas to a partner.
6 a cultural taboo has been broken.
I think the number / amount of … has gone up / down
7 there may well be a court case.
sharply / slightly in recent years, because …
8 people are struggling to make ends meet.
I think it’s mostly because of / a result of …
This has led to / resulted in …
64
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a
THE SPORT THAT REFUSES TO DIE To fans, bullfighting is full of drama, risk and bravery.
Opponents, though, insist the sport is cruel and the
region of Catalonia, which includes the city of Barcelona,
The Spanish government’s 2012 decision to reverse a ban on
IC
has completely banned all fights. Increasingly, younger
showing live bullfighting on the state-run channel Televisión
Spaniards seem uninterested. In a recent opinion poll, over
Española sparked a heated debate about the sport and its
70% claimed to have no interest in watching the sport at all.
role in Spanish culture.
The initial ban came in 2006 amidst claims that the rights
H
In addition, bull breeders are finding it increasingly hard to
make a profit. This is partly down to the rising costs of food,
AP
to show fights were too expensive, and that bullfighting was
but also due to increased competition from the growing
too violent for children who could be watching. However,
number of rich breeders involved in the business mainly as
the conservative Popular Party sees the sport as an art with
a hobby. Many now only survive thanks to European Union
deep roots in Spanish history and has given the industry tax
R
subsidies of around €200 per bull per year.

breaks and ensured low ticket prices.
G
ANIMAL CHARITY’S GAIN IS

EO
AL T
DOCTOR’S LOSS
N H
G
A woman who gave up a career as a university lecturer in order

IO RIG
to help her parents run their farm was shocked to discover that
they had left everything they owned to the RSPCA – the Royal
Society for the Prevention of Cruelty to Animals – the main
animal-protection charity in the UK.
Dr Christine Gill spent much of the last ten years looking after
AT Y
her ageing parents and working on the farm. However, on his

death, her father asked for his entire estate – worth around
N P
£1.5 million – to be given to the charity. His will is now being

O
contested as Dr Gill struggles to win back what she sees as her

rightful inheritance.
C
The RSPCA has said that it hopes the matter can be settled
‘without the need for legal proceedings’. Founded in 1824
(over 60 years before the NSPCC – the National Society for the
Prevention of Cruelty to Children), the organisation is left over
£40 million a year and is one of Britain’s biggest charities.
The group has recently come in for criticism for what many see
as its involvement in politics after it supported calls for a ban
on fox hunting.
Unit 7 Nature 65
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PLANT LIFE
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LISTENING 3 In which conversation was each of the words in

the box used? Do you remember what was said?
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1 38Work in groups. Discuss the questions.

Then listen to five conversations related to awkward gather lethal rots swears by
plants and find out what answers are given to cheer up get rid of native settle thank you
these questions.
1 Look at the photo. What else kills plants or trees? 4 38Listen again and read the audio script on
page 201. Underline the part of the sentence
AT Y
2 How can plants or trees cause problems?

each word or phrase is used in.
3 Why might you give or receive flowers or a plant?
N P
4 What food can you get for free near where you live? 5 Work in pairs. Discuss the questions connected
to the conversations in Exercise 1.
O
5 What are some different uses of herbs?

1 How connected to nature are you? In what way?
2 38Listen again and match one of the
C
2 Do you have any plants in your house?

statements a–f with each conversation 1–5. One Why? / Why not?
statement isn’t used.
3 Are there any invasive plants (or animals) in your
a a speaker talks about a misunderstanding country? What’s the effect? What’s being done about
b a speaker expresses concern about dying it?
c a speaker gives a probable explanation 4 Are any flowers or plants connected to particular
festivals or events in your country?
d a speaker complains about a plant
5 The grandmother of one of the speakers swears
e a speaker expresses thanks by lemon and honey for a cold. What things do you
f a speaker offers a cure swear by?
66
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UNDERSTANDING VOCABULARY 6 Work in pairs. Match the seven words related to
nature with the photos.
blossom flood plant root seed stem stormy
The different meanings of words
You will know the word water as in drink some water, but 7 39 Listen to seven pairs of sentences. Decide
in one of the conversations in Exercise 1 you heard this:
if the words in each sentence have the same (S)
I’ve been watering [the plants] every day. meaning as in Exercise 6 or different (D). Use the
Most words have more than one meaning. Sometimes you word forms and other words in the sentences to
can tell a word is being used in a different sense because help you.
the form of the word is different (here, water is a verb in
G
the present perfect continuous). Sometimes the word has 8 Work in pairs. Discuss the questions.
a connected meaning as here (give water to plants), but
• Do you know anyone who has a stormy relationship?
IN
sometimes it is less clear, and you need to look at the
In what way is it stormy?
words around it to work out the meaning in this context, as
in these examples in this unit. • Public and private debt has increased in many
countries. What do you think the root cause is?
N
The snow’s beginning to settle. ( = it’s something snow does)
It’ll really settle your stomach. (= it’s something you do to • Can you think of anything that has prompted floods
of complaints? Why?
AR
your stomach)
If you think of words as often being part of collocations • Can you think of anyone whose career is
and phrases, you will also start to notice other vocabulary blossoming?
connected to them. This will boost your understanding of • What problem in your town, city or country most
how words work.
LE
annoys you? What do you think it stems from?
IC
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b c
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d e
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a f g
Unit 7 Nature 67
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8
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CRIME AND
AT Y
N P O
PUNISHMENT
C
68
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TO:
• talk about crimes and what they involve
• make comments and ask follow-up questions
• express varying degrees of certainty
XX
• talk about prison and punishment
1 talk
• XXabout trends and statistics
• XX
G
SPEAKING
IN
1 Work in pairs. Look at the photo. Discuss the
questions.
• What crime do you think the photo shows?
N
• Where do you think it is taking place?
AR
• Why do crimes like this occur?
• What punishment do you think the seller and/or
buyers should get? Why?
• Have you ever heard of any similar crimes where
LE
you live?
IC
H
AP
R
G
EO
AL T
N H
G
IO RIG
AT Y
N P O
C
Unit 8 Crime and punishment 69
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LESSON HEAD
G
IN
N
AR
CAUGHT IN THE ACT
LE
VOCABULARY Crimes 3 Spend two minutes memorising the language in
Exercises 1 and 2. Test each other.
1 Complete sentences 1–9 with the pairs of verbs. Student A says the crime.
IC
You may need to reverse the order of the words. Student B says the example from Exercise 1.
beaten – found raided – seized 4 Think of real examples for four of the crimes in
doing – caught set – smashed
got hold of – gone stolen – broken into
HExercise 2. Explain what happened using some
of the new vocabulary in Exercise 1.
AP
grabbed – came up to vanished – came back
killed – went off
LISTENING
1 I got a phone call from the bank saying I’d gone
$1000 overdrawn. Someone must’ve got hold of my 5 40 Listen to three conversations and answer
R
details somehow and used my card number. the questions.

2 I was on camera and had to pay a €100 1 What crime from Exercise 2 do they talk about?
G
fine. I was only about 65! 2 How do the speakers know about the crime?
3 A local businessman was dead in a park. 3 What happened?
EO
Apparently, he’d been attacked and then

AL T
to death. 6 40 Work in pairs. Decide which conversation

4 She went out to the shops and never . each group of words comes from and how each
N H
She just completely . word was used. Then listen again and check.
G
5 They made such a mess. They shop 1 swipe / trainers / relief

IO RIG
windows, threw rocks at police and fire to 2 stuffed / shock / drugged

cars.
3 directions / fortunately / spoil
6 When we got back, we found the house had been
. Fortunately, they hadn’t much. 7 Which of the three crimes is most serious?
Explain your reasons.
AT Y
7 I was standing outside the cathedral and this guy

me, my bag and ran off.
N P
8 Apparently, the police this café near us

and 5 million dollars worth of ivory.
O
9 Luckily, there weren’t many people around when the

device so no-one was , but it Comments and questions
did a lot of damage.
C
When listening to stories, we often make a comment and

then follow it with a question.
2 Work in pairs. Match these crimes with the
descriptions in Exercise 1. Oh you’re joking! What happened?
That’s terrible! Did it have much in it?
a bombing fraud smuggling
a burglary murder speeding
a disappearance a riot a street robbery
70
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Showing degrees of certainty with
modal verbs
We often use modal verbs (must, can’t, might or could) to
show degrees of certainty when we are giving opinions
and speculating about what’s true.
a It can’t have been very nice.
b Someone must have got hold of my card details.
c It could have been when I bought those new trainers
G
on the internet, but then again it might equally have
been in the local supermarket.
IN
d That must be a relief.
1 Which two modals show the speaker is uncertain
N
about what happened?
2 Which two modals show the speaker is almost
AR
certain about what happened?
3 How does the speaker show they’re referring to a
past event or feeling rather than the present?
LE
8 Put the words in order to make comments and 12
Look at the situation below. Complete sentences
questions. Add exclamation and question marks. 1–6 with an appropriate verb.
A 17-year-old boy has disappeared after having an
IC
1 Was dreadful killed That’s anyone
argument with his parents. He’s been gone three days
That’s dreadful! Was anyone killed? and they’ve just reported it to the police.
2 been must’ve That you awful Were OK 1 They must have had a very serious argument
3 anything no valuable they Oh take Did very
H for him to run away like that.
2 It can’t the first time it’s happened
AP
4 parents What thinking were dreadful That’s the
or they would’ve reported him missing sooner.
5 insured a What shame you Were
3 His parents must really worried, but
6 police Did you That’s terrible report to the it they should’ve said something earlier.
R
7 did joking they know Do who it You’re 4 He might to a friend’s house and
8 must It’s What awful through his going family be he’s too angry to get in touch.
G
5 Or he might too embarrassed to

phone because he thinks he’s in trouble.
PRONUNCIATION
EO
6 He might . The police should

AL T
.
9 41Listen to the comments and questions
in Exercise 8 and notice the intonation. 13
Work in pairs. Use might / must / can’t / should
N H
Repeat them. + past and present infinitives to make similar

G
comments to those in Exercise 12 about 1 and 2

IO RIG
10
Work in pairs. Using the prompts below, take
turns to start conversations. Respond to below.
each prompt with a comment and a question. 1 Your neighbours have been buying a lot of
Continue each conversation for as long as you expensive things recently. You’ve seen a man acting
can, adding extra comments and questions. suspiciously outside their house.
AT Y
1 I had my camera stolen while I was on holiday. 2 A 43-year-old man is in hospital after being shot at
his home. A woman is in custody.
2 We got caught in the middle of a riot.
N P

3 We had our house broken into last night.
O
4 I had my bag snatched in the street.

5 Did you hear there’s been a bombing in town? CONVERSATION PRACTICE
C
6 Did you read about that guy who was murdered 14

Think of a crime you have heard about. Write
near here? down five key words. Swap them with a partner.
They should think of two comments and
questions such as those in Exercise 8. Then have
GRAMMAR the conversations together.
11 Look at the sentences in the Grammar box. Then 14 To watch the video and do the activities, see the DVD-ROM.
answer questions 1–3 below the box.
93386_08_u8_p068-077.indd 71 01/12/2014 09:09

BEHIND BARS
VOCABULARY Crime and
punishment
1 Complete the sentences with these
words.
G
appeal convicted cells
fine got offence
rehabilitation released served
IN
treated
1 Prisoners share / have tiny / are let out of
N
their / are locked in their .
2 He was of fraud / murder /
AR
robbery / assault.
3 He was early / for good
behaviour / after an appeal.
4 They need to place more emphasis
LE
on / undergo / try new approaches to
.
5 The prisoners are well / very
harshly / with respect / like animals.
IC
6 He a small fine / a
short sentence / life / the death
penalty.
7 He only half his sentence /
eight years of a twelve-year sentence /
H
AP
a year in prison.
8 She’s launched an / lost her / going to /
won her .
R
9 It was his first / a really serious / only a

minor / a public order .
G
10 She got a £50 / huge / small / €10,000

.
EO
2 Underline any new collocations for you

AL T
in Exercise 1. Where possible, notice

the grammar they are used with.
N H
3 Use language from Exercise 1 to say what LISTENING

G
IO RIG
punishments people who commit the crimes 5 42 Listen to the first part of a radio feature.
in Exercise 2 on page 70 usually get in your Take notes on what you learn about the film
country. Do you think these punishments are Reality and its star Aniello Arena. Compare your
appropriate? Why? / Why not? notes with a partner.
6 42 Listen again. Are the sentences true (T) or
AT Y
SPEAKING false (F)?

N P
1 Aniello Arena was still in prison when he was making

• Are TV shows about crime and the police popular in the film Reality.
O
your country? 2 He was serving a ten-year sentence.

• Which do you think are the most widely watched? 3 Reality is a crime film.
C
• Do you like any TV shows or films about crime? 4 Arena still denies any involvement in the crime he
Which ones? Why? was convicted of.
• Why do you think crime shows are so popular around 5 The Fortezza Theatre Company stages all their plays
the world? in prison.
• Look at the film poster. Discuss what you think the 6 Prisoners choose to get involved with acting to avoid
film might be about and how it might be connected having therapy.
to crime.
7 Prison authorities elsewhere have shown interest in
the project.
72
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7 Work in pairs. Discuss the questions. 12
Complete the second sentence so that it means
• Do you think it’s a good idea for prisoners to get the same as the first by adding the nouns in
involved in drama groups and acting? bold, the correct prepositions and any other
Why? / Why not? words necessary.
• Should they be let out on day release to film and 1 I’ve always thought the police do an amazing job.
allowed to tour? I have tremendous respect for the police and
• Which of the statements below do you agree the work they do. RESPECT
with? Why? 2 If they’re not careful, the government could easily
1 Prisoners ought to be made to do hard manual make this situation worse.
labour. The government are running the
G
2 They need to learn basic literacy skills – how to things worse if they’re not careful. RISK
read and write. 3 If the police think it’s necessary to stop and search
IN
3 They should be forced to meet the victims of their me then that’s OK with me.
crimes. I don’t have a stopped and
searched, if the police think they need to do it.
N
4 They should do community service while they are
in prison. PROBLEM
AR
5 It’s a good idea for them to learn how to use 4 If you worry too much about becoming the victim of
technology. crime, you’ll never do anything!
6 There ought to be some interaction with normal There’s too much about becoming
members of society. the victim of crime. POINT
LE
7 Encouraging them to keep pets and tend gardens 5 No-one has ever escaped from this prison.
makes sense. Prisoners have from here. HOPE
8 43 Listen to the second part of the radio 6 Many police officers have never had to deal with
feature. Which ideas from Exercise 7 are riots.
IC
mentioned? Why? Many police officers have riots.
EXPERIENCE
9 43 Work in pairs. Discuss why you think each
of the things below was mentioned. Then listen H 7 The number of people that report hate crimes has
again to check your ideas. gone up.
There’s been an of hate crimes.
AP
1 public opinion
INCREASE
2 70 to 75%, 30% and 20%
8 The government has rejected the call for increased
3 death penalty police funding.
R
4 21 years The government has rejected the

5 plumbing the amount of police funding. PROPOSAL
G
6 liberal attitudes 13 In pairs, discuss if you agree or disagree with

sentences 1–8. Explain why.
10 Work in groups. Discuss how you feel
EO
about prisons like Bastøy and whether the 1 There’s never any excuse for committing crime.
AL T
Scandinavian approach to prison would work in 2 The government has no interest in improving prisons.
your country. Explain why / why not.
N H
3 There’s no point in trying to rehabilitate some

criminals.
G
IO RIG
GRAMMAR 4 There’s no need for more police.

5 We don’t have a problem with drugs in our country.
6 We need a return to the values of the past.
Nouns and prepositional phrases
7 The quality of life here is the best in the world.
We often add prepositional phrases to nouns to help
AT Y
define the noun. 8 There’s a strong focus on foreign languages in our

Public opinion often demands longer sentences and
schools.
N P
harsher conditions for those inside. 14 Choose four sentences from Exercise 13. Make
new sentences by changing the prepositional
O
11
Work in pairs. Can you remember which phrases in italics.
prepositions were used with the nouns in this There’s never any excuse for dropping litter.
C
sentence from the radio feature? What kinds of

There’s no point in politics.
words follow the prepositions (e.g. adjectives,
adverbs, nouns, verbs, etc.)? 15 Share your ideas in groups. Do people agree
The main problem 1 prisons is that we place with you?
too much emphasis 2 punishing prisoners and
don’t pay enough attention 3 rehabilitation.
Check your ideas on page 175 and do Exercise 1
93386_08_u8_p068-077.indd 73 01/12/2014 09:09

RISE AND FALL
READING 5 Work in pairs. Discuss the questions.
• Which of the suggested causes for the fall in crime
1 Work in pairs. Discuss the questions. are seen in Riga and Latvia?
1 How would you rate the following in terms of crime • Do you believe all the suggested causes? Why? /
and security? Why not? Which do you think plays the biggest role?
• your country
G
• Have any of the suggested causes happened in your
• your city or town country? Have they had the same results?
• the area you live in • Are there any other factors that you think affect
IN
2 Do you think crime has increased, decreased or levels of crime?
stayed the same over the last few years? Why?
N
Is it the same for all kinds of crime? VOCABULARY Trends and statistics
2 Read the first two paragraphs of the article (up 6 Replace the words in bold in the sentences with
AR
to Education) and discuss these questions. these words and phrases.
• Does anything surprise you? Do you believe it?
Why? / Why not? account for drop played a role rise
coincided led to plunged soared
• How would you answer the question at the end of
LE
correlation peak ranks stems from
the second paragraph?
3 Discuss what reasons might be given for the 1 During the noughties, the number of cars that were
stolen fell by almost 70%.
trend connected to the following sub-headings.
Then read the rest of the article to see if you 2 The prison population hit a high of 450,000 in 2006
IC
were right. and has slowly declined by 3% since then.
• Education 3 The fall in crime has run in parallel with an increase
• Distraction
• Demographics and environment
H in the numbers entering university.
4 There is quite a well-established link between poor
AP
reading skills and crime.
• Technology 5 As mobile phone use has increased sharply, it has
• Prison and policing resulted in a similar rise in street crime.
4 Put the missing sentences (a–h) in the correct 6 It’s argued that the fall in violent crime is the result
R
of harsher prison sentences.

place in the article.
7 Experts believe the economic recession may have
G
a The more confidence the public has in the police, the

been a factor in the slight increase in the overall
more likely they are to help with enquiries.
crime figures this year.
EO
b Increased levels in the blood and brain are

8 The fact that Russia comes second for the number of
associated with violent urges.
AL T
billionaires may be the reason for the huge increase

c Remove the opportunity to start a life in crime and in sales of luxury cars.
N H
you reduce the number of criminals.

7 Think of one example of the things below. Then
G
d Education, in other words, makes us more civilised.

make a note of possible causes and results
IO RIG
e This resulted in less theft, which had previously been of these trends. Use words and phrases from
carried out to feed addictions. Exercise 6 to share your ideas with a partner.
f Once identified, large numbers of police would • something that has soared recently / over the last
focus on these small areas to arrest criminals and few years
discourage incidents.
AT Y
• something that has plunged recently / over the last

g Essentially, if young men are indoors, whatever few years
they’re doing, they’re not causing trouble outdoors.
N P
• something your country ranks highly in

h While Latvia fits the pattern, neighbouring Estonia
• a link which has recently been established
O
reduced its prison population and still saw a similar

fall in murders.
C
74
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RIGA-ROUS POLICING BRINGS DOWN CRIME
Jonas Grauza, a police officer from Riga in Latvia, gets out of 110
his car to stretch his legs. While the nightlife in the old town Domestic burglary
is as lively as ever, for him it’s been a quiet night. He’s had to 105
break up an argument and take a report of a stolen phone, but 100

Drug trafficking
that’s about it. He smiles when asked if it’s a typical night. ‘It’s Violent crime
generally like this, yes, but 20 years ago it was very different. 95
Robbery
The only reason you’d come to the old town at night was if
90
you wanted trouble. Police work was a lot more risky.’ And the
G
statistics tell the tale. Violent crime has plunged in Latvia over 85
the last two decades, with Riga seeing a 70% fall in murders. Motor vehicle theft
IN
80
Such changes are not restricted to Latvia. Across Europe, the
number of crimes recorded annually has fallen by nearly three 75
2007 2008 2009 2010
million and other countries such as the US and Japan have
N
seen a similar trend, especially in robbery, car theft and violent
crime. As this falling trend has become more established, there has been increasing debate
AR
about what has caused it and whether it will continue. Are people simply getting nicer?
EDUCATION the sophisticated locking systems installed in cars these days, it

is far more difficult to steal them. Furthermore, in the past, car
Some argue that through raising awareness of issues, people are
LE
crime acted as a gateway crime – an easy first crime to commit,
being turned off crime. Campaigns against drug and alcohol
which might lead to further involvement in more serious things.
abuse have been successful in that young people are less likely to 5
. Having said that, technology is also facilitating new
try illegal drugs than previous generations. 1 . Some have
types of crimes such as identity theft, though perhaps these
also pointed out that the fall in crime has run in parallel to an
attract a different class of criminal.
IC
increase in the number of people going on to further education.
2
PRISON AND POLICING
Others argue that the fall in crime stems from jailing more people
DISTRACTION H
for longer and from better policing. They point to the success of
However, it is not clear that education in itself drives people programmes in Los Angeles and New York, where police used
AP
away from crime. 18-to-24-year-olds make up the vast majority statistical analysis to identify crime hotspots. 6
of criminals and if they are at university, so the argument goes,
they don’t have the time to commit crimes. This distraction
argument has also been put forward as a reason for recent
THE RIGA EXPERIENCE
R
findings that violent video games may account for a percentage of Proving causal links when assessing crime is always problematic,
the drop in crime. 3 not least because correlations are rarely consistent. For example,
in several countries, an increase in the prison population has
G
coincided with the fall in crime, but this is not always the case.
DEMOGRAPHICS AND ENVIRONMENT 7
. In the case of Riga, police targeted key establishments
EO
This point that crime is fundamentally a young person’s activity and drove out criminals. Their success allowed legitimate
AL T
has also made researchers speculate that population changes have businesses to return as well as wealthier local people to move
played a role. It is argued that crime peaked in the 1990s as a in. In addition, Latvia has experienced falling birth rates,
N H
result of the children of the 1960s and 70s baby boom reaching while university students have almost tripled. Better training
their twenties. More controversially, it has been claimed that the of police has also improved relations with the community and
G
banning of lead in petrol in the 70s is a factor as previously the

IO RIG
a multilingual section has been established to work with the

lead particles were released into the atmosphere and breathed in. increasing numbers of tourists. 8
4
Not that everything is perfect: fraud and pickpocketing have
increased and the police themselves receive more complaints.
TECHNOLOGY However, Jonas Grauza is happy. ‘If people complain, it shows
While such environmental theories are not widely accepted, there
AT Y
the public trust us – and fewer murders means my wife worries

is greater acceptance that technology and prevention have played about me less.’
an important role, at least for certain crimes. For example, with
N P O
C
93386_08_u8_p068-077.indd 75 01/12/2014 09:09

VIDEO 4
G
IN
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THE
LE
GREENHOUSE EFFECT
IC
1 Look at these words and phrases. Do you know 4 At its , the problem is all about water.
what they mean? Compare your ideas with a
partner.
H 5 The ocean is the main
the atmosphere.
of all the water in
AP
a blizzard a famine a heatwave
6 The water in the atmosphere provides the
a drought a flood a volcanic eruption for storms.
an earthquake forest fires 7 When the sun comes up, millions and millions of
R
of water evaporate from the ocean.

2 15 Watch the first part of the video. Find out 8 The more gases there are in the atmosphere, the
which of the events in Exercise 1 happened in
G
greater the for extreme weather events.

the following places:
6 Work in pairs.
EO
1 Queensland, Australia
• Have any of the events in Exercise 1 happened in
AL T
2 Russia your country? When? What happened?

3 Pakistan
N H
• How many people were affected? In what way?

4 The United States • How well was the situation dealt with?
G
IO RIG
5 Chicago • How much do you know about the causes of global

warming?
3 15 Work in pairs. Compare your notes.
Discuss what you think the root cause of • How worried about global warming are you?
extreme weather is. Then watch the second part
of the video and check. UNDERSTANDING FAST SPEECH
AT Y
4 Work in groups. Compare how well you 7 Look at this extract from the video. To help you,
N P
understood the explanation of the root cause. groups of words are marked with / and stressed
5 Complete the sentences about the video by sounds are in CAPITALS. Pauses are marked //.
O
adding these nouns. Practise saying the sentence.

If you’re WONdering where all this exTREME RAINfall /
C
core fuel potential source

decades gallons record tracks COMES from // it starts HERE // at the Ocean’s SURface
// The Ocean is a SOURCE of WAter in the ATmosphere
1 The state of Queensland was hit by the worst floods // and we can SEE it in VArious FORMS // in CLOUDS /
in .
in RAIN.
2 Russia had one of the hottest summers on
, which led to droughts and forest fires. 8 16 Listen to how the presenter said this
3 The blizzard hit so hard and so fast that it stopped sentence. Now you have a go! Practise saying
rush-hour traffic dead in its . the extract again fast.
76
93386_08_u8_p068-077.indd 76 01/12/2014 09:09

REVIEW 4
that someone must have thrown fireworks at it and it
5
(catch) fire. Just down the street I
saw a group of youths acting suspiciously. I went out
with a friend to see what they 6 (do),
but they 7 (run off). I 8
GRAMMAR (chase) after them, but I couldn’t keep up.
1 Complete the text with the correct option (A, B
or C). 4 Complete the sentences with the correct
preposition.
We 1 some work done on our house, so we
decided to go away for a few days to a little place on 1 There’s no excuse not being able to cook.
G
the coast. We 2 there once years before and had 2 A return old-fashioned values would be
really good memories of it. When we arrived, though, no bad thing.
IN
we found that the only hotel in town was full. There 3 We need to place more emphasis staff
3
been a conference or something, because development.
there were people walking round with name tags on. 4 My boyfriend doesn’t pay enough attention
N
Anyway, someone suggested a place a few miles me!
away. It was a bit of a dump, to be honest, but we 5 I went on a demonstration corruption.
AR
didn’t have any alternative as it was getting late. We
4
before we left home. Maybe then we could
5
somewhere else a bit more decent. Anyway,
VOCABULARY
the following day, we were driving around and we came 5 Match the verbs (1–8) with the nouns (a–h).
LE
across a little hotel 6 the sea. It was quite posh – 1 spark a a fine
not the kind of place we 7 normally stayed in, but
2 contest b fire to a building
we decided that there was no point 8 back home
and so we checked in. We had a fantastic few days, 3 smash c a bomb
IC
even if we spent a bit more than we’d planned to! 4 monitor d a will
1 A were B had C were having 5 set e a lot of damage
2 A had been B were going C have been 6 pay f emails and phone calls
3 A must have B can’t have C should have
H 7 plant g a window
AP
4 A should ring B would have C should have 8 do h a heated debate
rung rung
6 Choose the correct option to make phrasal
5 A find B be finding C have found verbs.
6 A overlook B overlooking C overlooked
R
1 She went / passed out suddenly and was

7 A must have B should have C would have unconscious for about five minutes. It was quite
scary.
G
8 A go B to go C in going
2 We had to stay / put up with a lot of noise because
2 Complete sentence b using the correct form our room overlooked the main road.
EO
of the word in brackets, so that it has a similar

AL T
3 There are lots of people begging there. Quite a few

meaning to a. people came / approached up to us and asked us for
N H
1 a I find politics totally boring. money.

b I have politics at all. (interest) 4 I heard on the news that a bomb has gone / blown
G
IO RIG
2 a I imagine she didn’t hear you. She wouldn’t off in the capital.
ignore you. 5 It started throwing / pouring down, so we had to pull
b She you. She wouldn’t over to the side of the road and wait until it went /
ignore you. (heard) eased off.
3 a It’s possible that they’re waiting for us outside.
7 Complete the text with the correct words. The
AT Y
b They for us outside. (might) first letter(s) are given.

4 a They should ban advertising which targets
Pirates have 1 s another ship off the east
N P
children.
coast of Africa. Ten crew members are being held
b Advertising should be banned. 2
ca and the pirates are demanding ten million
O
(aimed)
dollars to 3 re the men and return the ship to
3 Complete the text with the correct form of the its owners, JShipping.
C
verb in brackets.
A man has been arrested on 4 su of murder
On Saturday 14 August at around 10pm, I following the 5 di of a 25-year-old woman. The
1
(sit) in my living room watching TV man is being held in 6 cu at Bow Street police
with a couple of friends. It was unbearably hot, so we station, where he is being questioned.
2
(open) all the windows. Suddenly, we
heard some loud bangs outside and I 3 8 44 Listen. Write the six sentences you hear.
(look) out of the window to see what was happening.
A nearby car 4 (be) on fire. I realised
Review 4 77
93386_08_u8_p068-077.indd 77 01/12/2014 09:09

9
G
IN
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AR
LE
IC
H
AP
R
G
EO
AL T
N H
G
IO RIG
CAREERS AND
AT Y
N P O
STUDYING
C
78
93386_09_u9_p078-085.indd 78 28/11/2014 16:04

• describe good and bad aspects of working life
• explain your feelings about the future
• talk about education and starting work
• give better presentations
SPEAKING
G
IN
• What kind of job do you think the person in the
photo has?
• What do you think this job might involve on a day-
N
to-day basis?
• What kind of qualities do you think you’d need to
AR
have to do this kind of work?
• Could you do a job like this? Why? / Why not?
2 Change partners. Discuss the questions.
LE
• Are you working at the moment? Have you worked
before?
• If yes, what do you do and what jobs have you
done in the past? What were they like?
IC
• If no, what would you like to do in the future? Why?
What will you need to do to get the job you want?
H
AP
R
G
EO
AL T
N H
G
IO RIG
AT Y
N P O
C
Unit 9 Careers and studying 79
93386_09_u9_p078-085.indd 79 28/11/2014 16:04

G
IN
N
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LE
THE WORLD OF WORK IC
H
AP
VOCABULARY Working life LISTENING
1 Work in pairs. Discuss whether the following are 3 45 Listen to the first part of a conversation
usually positive or negative and why. What are between two friends, Melissa and Richard.
R
the causes and/or results of each thing? Answer the questions.

I got promoted is positive. It means you’re doing well 1 How is Richard feeling about his job? Why?
G
at work and get moved to a higher position. It usually 2 What does his job mostly seem to involve?
happens because you’re good at your job. One result is
EO
you usually get offered more money. 3 What are his plans for the future?
AL T
1 I got promoted. 4 What does Melissa say to cheer Richard up?

4 46 Listen to the second part of the
N H
2 I handed in my notice last week.

3 I got a pay rise last month. conversation. What do Richard and Melissa say
G
about the following?

IO RIG
4 I’m getting on-the-job training.

5 I actually got made redundant last month. 1 training
6 I’m slowly getting the hang of everything. 2 business trip
7 I’m struggling to cope, to be honest. 3 presentation

4 employee
AT Y
8 My boss never delegates responsibility to the rest of

the team. 5 clients
N P
9 I’m finding it very rewarding. 6 firm

10 It’s really stimulating. I feel I’m really stretching myself. 7 college
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11 I’m finding it quite emotionally draining. 8 promotion

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12 The work is pretty menial most of the time. 5 Work in pairs. Discuss the questions.
2 Work in pairs. Find out if any of the sentences • What advice would you give Richard? Why?
in Exercise 1 have ever been true for your • Do you know anyone whose job is going really well
partner or for any of their friends or family. Tell at the moment? In what way?
each other as much as you can about any true • What do you see yourself doing in five years’ time?
sentences.
• Think of two people you know well. What do you see
My older sister actually got promoted quite recently. She them doing in five years’ time?
works for this big international corporation and they just
made her head of her branch. I’m really proud of her.
80
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GRAMMAR DEVELOPING CONVERSATIONS
6 Look at the conditional sentences in the
Grammar box below. Then work in pairs to
discuss the questions. Feelings about the future
When we answer questions about the future, we use a
range of different expressions to show how sure we are
that something will happen.
Conditionals with present tenses You’re bound to get lots of offers. (= I’m 95% sure you will.)
We often use conditional sentences to talk about real or
probable events now or in the future. I doubt I’ll pass the entrance exam. (= I’m 90% sure I
won’t.)
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a If I ask about doing other stuff, he just tells me to be
patient.
10
Below are five answers to the question Do you
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b If it’s that bad, maybe you should think about handing
in your notice. think you’ll get the job? Choose the correct option.
c It might get better if I just give it a bit more time. 1 I doubt it. / I’m bound to. I’m not qualified enough.
N
d If the worst comes to the worst, I’ll end up knocking 2 Definitely. / I might. Stranger things have happened!
on the door of your office. 3 Probably not / Hopefully not – but it’s worth a try.
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4 Hopefully. / Probably. I really need the money!
1 What tense is used in the If part of the sentences?
5 I’m bound to. / I doubt it. They’re desperate for new
2 Which two sentences are talking about the future?
staff at the moment.
Which one is talking about now? Which is talking
about something that’s usually, generally true?
LE
3 Which result clause is talking about a definite future
result? How do you know? PRONUNCIATION
4 Which sentence is giving advice? How do you know? 11
47 Listen and check your answers. Notice
5 Which result clause is talking about a future where the stress is in each of the expressions.
IC
possibility? How do you know? Then listen again and repeat.
7 Match each of the sentence beginnings below

12
H Write four questions about careers and studying
to ask other students. Use the pattern Do you
AP
with two possible endings. think you will (ever) …? For example:
1 If you really want to get into the film industry, Do you think you’ll ever do a Master’s?
2 If things really are that bad at work,
13
Ask other students your questions. Answer using
3 If I get made redundant, the responses in Exercise 10.
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4 If I get good enough grades,

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a I might try and set up my own business. CONVERSATION PRACTICE

b I’m going to do Law. 14
Work in pairs. Choose a role.
EO
c I’ll put you in touch with a friend of my dad’s who Student A: imagine you are working and your
AL T
works as a sound engineer.

job is going really well. Think of at least three
d you can always request a meeting with management reasons why.
N H
to sort it all out.

Student B: imagine your job is going badly. Think
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e I don’t need to sit the entrance exam.

IO RIG
of at least three reasons why.

f you have to start at the bottom and work your
way up. 15
Roleplay the conversation. Follow the guide
g maybe you should start looking for something else. below. Continue as long as you can.
h at least I’ll be able to live on the money I get for a
while. Student A Student B
AT Y
8 Work in pairs. Think of one more possible Greet Student B.

N P
ending for the sentence beginnings 1–4 in Greet Student A.

Exercise 7. Ask So how’re you
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finding your job? Is it

9 Write two if sentences you could say to someone going OK?
in each of the situations below. Try to use two Explain your problems.
C
different patterns. Then compare your sentences Sympathise. Ask

in pairs. Do you agree with each other’s ideas? for more details.
Give advice / make
1 I had a huge row with my boss last week. It was awful.
suggestions or offers. Respond. Ask about A’s
2 I’m thinking of quitting my job and retraining in
another field. job.
Explain what’s good
3 We want to try and launch our own website later this about your job.
year.
4 We might send her overseas to study for her degree. 17 To watch the video and do the activities, see the DVD-ROM.

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STARTING OUT
SPEAKING 6 Find the adjectives and/or verbs that go with
these nouns from the text.
• Do you know if there’s a minimum age for a person benefits foot labour
to have a paid job in your country? laugh novelty rank
trays word
• Are there any part-time jobs that young people in
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your country typically do when they are at school or
at college or university? Would you do them? Why? / 7 Work in pairs. Discuss how far you agree with
these statements.
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Why not?
• What are the advantages and disadvantages of • I would never do manual work or a low-paid job.
young people working while studying? And of them • People should never be forced to retire.
N
getting money for everything from their parents?
• University students should also work, not just study.
• The army is a good career choice.
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LISTENING • Women are better at some jobs than men.
2 48 Listen to a news report about the way • Getting a good job is about who you know, not what
a particular job is done. Answer the questions. you know.
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1 What job is discussed? Why?
2 What changes are happening to the way the job is GRAMMAR
being done?
8 Look at these conditional sentences from
3 What three factors have contributed to the changes?
the texts. Then work in pairs to discuss the
IC
4 Why does Bud Keynes from the Milwaukee Herald questions below.
newspaper think the changes are bad?
• Can you think of any other jobs where either the
H
Conditionals with past tenses
AP
people who do them or the way they’re done has We use conditional sentences with past tenses to talk
changed over time? about imagined/hypothetical situations.
• What caused the change? Is it a good thing? a Even if they doubled my money, I wouldn’t want to
work near a beach again.
R
b It would probably have been a different story if I’d

READING been doing it on my own!
G
4 Read about four first jobs on page 83. Decide c If it hadn’t been for her, I might never even have
who you think had the best first job. Explain and heard about the job.
discuss your choices in groups.
EO
d If I wasn’t in the army, I would never have gone

AL T
somewhere like Haiti.

5 Answer the questions below. Then compare your
ideas with a partner. Discuss which lines helped
N H
1 Which two sentences are talking about imagined/

you make your decisions.
hypothetical situations in the past? What was the
G
IO RIG
1 Who was recommended for the job? reality of each situation?

2 Who never got a break? 2 Which sentence is talking about an imagined/
3 Whose job is sometimes misunderstood? hypothetical situation in the future?
4 Who used to get a lift to work? 3 What tenses are used in the conditional If part of
each sentence? Which structure is used in the result
5 Who started to find their work a bit boring after
AT Y
clause?
a while?
4 Which sentence is talking about imagined/
N P
6 Who received training? hypothetical situations now AND in the past? What’s
7 Who now has doubts about ‘facts’ they hear about? the reality of the situation?
O
8 Whose job didn’t live up to expectations? 5 Which sentence shows a possible hypothetical result
– not a definite one? How do you know?
9 Who knew they were being exploited, but
C
didn’t mind? Check your ideas on page 176 and do Exercise 1.

10 Whose manager interfered a lot?
11 Who thinks certain people are better at a job?
12 Who didn’t pay any income tax on their earnings?
82
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EDUARDO, BRAZIL CARLA, CHILE
I got my first job this summer, working in a bar on a beach in Porto I joined the army after leaving school because I was
Seguro. It sounded ideal – chill out on the beach, get a suntan and a restless person and didn’t like ‘academic’ things.
earn some money before going back to university. Big mistake! Funnily enough, I’ve actually spent quite a lot of time
I started work at two in the afternoon, cleaning the place, and then in a classroom since I joined, as we get training for
worked solidly through till five in the morning – re-stocking the bar, things like logistics. It’s OK, though – you see the
rushing from one table to the next, taking orders, carrying trays, practical benefits more than at school, so I don’t regret
clearing tables – it was non-stop! It didn’t help that my boss was joining at all. And if I wasn’t in the army, I would never
a complete control freak. By the time I got home, I was dead, and have gone somewhere like Haiti. I went there as part of
slept till one. I never actually set foot on the beach! Still, by the end a UN humanitarian mission. For sure, people associate
G
of the summer, I’d saved enough to take my girlfriend on holiday. the army with war, but nowadays it’s more about
It was great to have money I’d earned myself and to be able to spend peacekeeping and helping people involved in conflicts.
it as I wanted, but to be honest, even if they doubled my money, My area – logistics – is really about solving problems
IN
I wouldn’t want to work near a beach again. It’s far too frustrating and communication and women are often better than
seeing what you’re missing all the time! men in those roles, so I’m certainly staying in the army
and hopefully I’ll achieve a high rank.
N
JOCELYN, SCOTLAND
I grew up in a rural community where it was common for kids to
AR
help out on the nearby farms. When I was about fifteen or sixteen,
I started working Saturdays picking potatoes. We’d be collected at
seven in the morning and driven out to the fields, where we’d walk
behind these huge machines and bag all the potatoes they’d dig
LE
up. It was exhausting, but I enjoyed being outside and we all had a
laugh together. It would probably have been a different story if I’d
been doing it on my own! Of course, as a teenager, I provided cheap
labour, but that didn’t bother me. The £30 I earned every week –
cash-in-hand, of course – felt like a fortune back then.
IC
ELA, POLAND
I did Politics at university and I really wanted to go and see more
of Europe, so I figured I needed a part-time job. A friend of mine
H
AP
did market research for this local company and she put in a good
word for me. To be honest, if it hadn’t been for her, I might never
even have heard about the job. I mostly worked weekends, but once
in a while they’d ask me to do the odd evening as well. I basically
R
went door to door asking specific questions – what people drank,

who they were planning to vote for, all sorts. It was fun to begin
with, meeting so many new people, and the money was quite good
G
too, but the novelty soon wore off. It soon got very repetitive.
I don’t regret it, though. I learned that a smile goes a long way – and
EO
as I know that some people were lazy and made up their data, I’ve
AL T
learned to be sceptical about statistics too!

N H
G
9 Complete the sentences with the correct form of

IO RIG
the verbs in brackets.

PRONUNCIATION
1 To be honest, I this job if I
a choice, but I don’t really. My 10
49 Listen to six sentences featuring
parents aren’t that well-off, so I basically have to. (not contracted forms of would and had. Write
do / have) what you hear.
AT Y
2 I hated it, but the boss was a family friend. If my dad

me the job, I 11
Work in pairs. Compare what you wrote.
N P
sooner. As it was, though, I stayed three years before Then check your ideas by looking at the
quitting. (not get / leave) audio script on page 203. Then repeat the
O
sentences.
3 If it for my old Geography teacher,
I an urban planner. (not be / not
C
become) 12
Think of four events, situations or people that
4 If it for my high school English have had an impact on your life. In groups,
teacher, I this presentation to you explain their importance using conditional
today. (not be / not give) sentences with past tenses.
5 I love my job. Honestly, even if I suddenly I met my wife Melanie through an old friend of mine,
loads of money, I Thorsten. If it hadn’t been for him, we’d never have
work entirely. (win / not give up) met and we wouldn’t be together now, so I owe all that
to him. If I’d never met Melanie, we would never have
For further practice, see Exercise 2 on page 177. started our own business and we obviously wouldn’t be
doing as well as we are.
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H
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IN SHORT
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LISTENING 3 Work in pairs. Discuss the questions.

EO
• Do you know anything about PISA?

AL T

• Look at the table. What things might Kimi talk about?
1 Who might give a presentation in these places and
N H
situations and what might it be about? • Why do you think Kimi believes PISA is not very
G
helpful?
• a bank
IO RIG
• a primary school Rank Country Maths

• a university 1 China 613
• a medical conference 5 South Korea 554
• a company sales conference 9 Switzerland 531
AT Y
• a film production company 12 Finland 519

17 Vietnam 511
N P
2 Have you ever given a presentation in English or in

your own language? Where? What about? How long 22 New Zealand 500
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was it? How did it go? 28 Latvia 491

2 50 Listen to the introduction of a presentation 34 Russia 482
C
given by a Finnish student who is studying 40 Croatia 471

Economics in a foreign university. Find out the 48 UAE 434
following:
56 Costa Rica 407
1 what the presentation is about
62 Qatar 376
2 what Kimi will talk about in the rest of the
presentation
4 51 Listen to the presentation and take notes.
Then work in pairs to compare your notes.
Whose notes are more useful? Why?
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5 51Are the sentences true (T), false (F) or not 9 Complete the sentences with the verbs in the
stated (NS)? Listen again to check. boxes. Then make sentences from parts 1,
1 There are the same number of students taking the 2 and 3 and join them together to make the
test in all 65 countries. introductions to four different presentations.
2 The schools taking part are normally from a variety of 1 What I’m going to try and do today is …
places within each country.
summarise
take
talk
tell
3 The results for Finland have plunged since 2000.
4 There’s not much difference between the Finnish a a look at McDonald’s recent performance.
and Russian results. b you a bit about the history of the video
G
5 Kimi doesn’t want to get a higher PISA score if it game industry.
means a long school day. c to you about the way immigration has
IN
6 Qatar spends more on education than any other changed over the last 30 years.
country. d the main reasons for the war on terror, as I
6 Work in pairs. Discuss the questions. see them.
N
• Do you know how your country ranks in PISA? 2 I’d like to begin by …
AR
• How far do you agree with Kimi’s conclusions in the commenting giving outlining reviewing
presentation? Explain.
• What do you think education at school is for? What e you an overview of the way in which
about at university? gaming has developed since the 1970s.
LE
• What factors could affect educational performance? f what the literature has to say about the
matter.
g on their sales figures for the last five years.
VOCABULARY
h the main trends in the mass movements of
IC
people.
Presentations 3 I’ll then move on to …
Presentations usually have an introduction where we H
introduce ourselves, generate interest in the topic, explain consider focus make
highlight
the point of the presentation and describe the different
AP
sections it will have. In the main part the speaker indicates i on why these developments occurred.
when these sections start and/or end. j why these movements have happened.
We then finish with a conclusion where we summarise the k some recommendations about how the
points we have made and/or state our final opinion based company could improve things in the years to come.
R
on the arguments we gave.

l some of the problems with conventional
ways of viewing recent military campaigns.
G
7 Decide if the following phrases come from

the introduction, main part or conclusion
EO
of the presentation. What is the purpose of PRONUNCIATION

AL T
each phrase?
For those who don’t know me already, I’m … and I’m … 10
52 Listen to the first introduction and read
N H
[introduction] the audio script on page 204. Notice how

grouping words together and stressing key
G
Purpose: to introduce yourself

IO RIG
words make the speech clearer and more fluent.

1 In short, I think … . Thank you very much.
2 So moving on to the results … 11
Write out one of the introductions from
Exercise 9. Mark which words you’ll group
3 I’ll go on to conclude that … together with a /. Mark a longer pause with
4 So those are the problems, what are the solutions? //. Underline the key words you’ll stress.
AT Y
5 So hands up everyone who … ? OK. Lots of you. Practise saying it to a partner.

N P
6 If we take a look at this table now, it shows … and as

you can see …
SPEAKING
O
7 So to sum up, I hope I have shown that …

8 Today, I’m going to talk to you about … 12
Choose one of the topics below. Plan a
C
five-minute presentation on the subject.

8 Work in pairs. Discuss the questions. Structure your talk with language and ideas
• What ways can you think of to generate interest in a from Exercises 7 and 9.
topic at the start of a talk? • the history of your town or city
• What might be good or bad about stating your • the state of the economy in your town/country/region
conclusion in the introduction?
• the achievements of someone important
• What other advice would you give about giving a
good presentation? 13
In small groups, take turns to give presentations.
93386_09_u9_p078-085.indd 85 28/11/2014 16:04

10
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H
AP
R
G
EO
AL T
N H
G
IO RIG
AT Y
N P O
C
86
93386_10_u10_p086-095.indd 86 28/11/2014 16:05

• talk about celebrations and parties you’ve been to
• suggest different times or places to meet
• talk about awkward situations
• start and end different kinds of conversations
SPEAKING
G
1 Look at the photo. Discuss the questions.
IN
• Who are the people?
• Where do you think it is?
N
• What do you think they’ve been doing? Why?
2 Work in pairs. Look at the box and answer the
AR
questions.
• Which of the occasions do you celebrate?
• How do you usually celebrate them?
LE
• What is the biggest celebration of the year where
you’re from. What happens?
birthday Eid al-Fitr Valentine’s Day

carnival Mother’s Day Workers’ Day
IC
Christmas New Year
H
AP
R
G
EO
AL T
N H
G
IO RIG
AT Y
N P
SOCIALISING
O
C
Unit 10 Socialising 87
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CELEBRATE GOOD TIMES

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VOCABULARY Celebrating LISTENING

G
1 Work in pairs. Check you understand the words 2 53 Listen to three friends planning a
in bold. Then discuss the questions below. celebration. Answer the questions.
EO
AL T
• I had a small get-together at home with some 1 Why are they going out to celebrate this Friday?
friends. 2 What do you hear about: Equinox? Rico’s?
N H
• I went clubbing with a bunch of friends. Guanabara?

G
• I treated myself to a day in a spa. 3 What time do they agree to meet?

IO RIG
• I had a weekend break in Prague. 3 53 Work in pairs. Try to complete the

• I went shopping and went mad with my dad’s credit sentences from the conversation. There are two
card. words missing from each. Listen again to check
• I wasn’t really up for going out so I just had a quiet your answers.
AT Y
night in. 1 So go out and celebrate on Friday,

• A bunch of us rented a karaoke booth for the night. then?
N P
• My boyfriend took me out for a romantic dinner in 2 I’d be that as well. Do you have
this posh restaurant. anywhere ?
O
• I had a big do with about 150 people. 3 I thought that Equinox might .
C
• A friend threw me a surprise party. 4 I the music down there and besides
– it’s horrible guys.
1 Which things have you done to celebrate something?
5 Well, personally, I’d to get
2 When? What were you celebrating? something to eat at some point, if that’s
3 Which things would you not do to celebrate? Why with you?
not? 6 Rico’s is always a .
4 Can you think of three other ways of celebrating? 7 Yeah, whatever. .
8 I’m working till six and it’d be nice if I could go home
first, so could we eight?
88
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GRAMMAR DEVELOPING CONVERSATIONS
4 Look at these examples with future forms from
the conversation in Exercise 2. Then work in
pairs to answer the questions below. Arranging to meet
We often suggest alternative times/places to meet using
Can/Could we make it …? We also explain why.
The future perfect A: So what time do you want to meet? Seven?

We occasionally use the future perfect instead of more B: I’m working till six and it’d be nice if I could go home
basic future forms to show the time by which first, so could we make it eight?
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something will be complete.
a By four o’clock Friday, we’ll have finished every single 7 Complete 1–5 by adding a–e below.
one.
IN
1 A: When do you want to meet? Would about nine
b If I revise much more my head’s going to explode! tomorrow night be OK?
c Could we make it eight? I’ll have had time to get B: Can we make it a bit earlier? …
N
changed and freshen up a bit by then. 2 A: When would you like to meet? Would sometime
d I’ll phone and book a table – just to be on the safe side. this week suit you?
AR
B: Could we make it some other time? …
1 Which sentences above contain the future perfect? 3 A: What day works for you? Is Friday any good?
2 How is the future perfect formed? B: Could we make it earlier in the week? …
3 Which examples have a reference to time? 4 A: Where shall we meet? How about that new café
LE
4 Does the action happen before the time or does on the other side of the river?
it start at that time? B: Can we make it somewhere more central? …
5 A: Why don’t we meet at Janet’s place?
B: Can we make it somewhere nearer mine? …
IC
5 Complete the sentences with the future perfect a It’s quite awkward to get to, that place.
form of the verbs in the box. You may need to
b I’ve got a lot on at work at the moment.
use a negative form. H c She lives miles away from me.
be cook
eat find
leave
lose pass process d It’s my girlfriend’s birthday that day.
AP
e I need to try and get an early night if I can.
1 It’s my grandparents’ anniversary next Friday. They
married for fifty years! 8 Work in pairs. Take turns having conversations
like the ones in the Developing Conversations
R
2 I’ll order a takeaway for everyone. He said they

were going to come straight from work, so they box. Use the questions below and suggest your
anything. own alternatives. Explain why.
G
3 It’s a shame you’re not coming back till next What time do you want to meet? Is … OK?
Tuesday. I for Greece by then, so
EO
I’ll miss you. Where shall we meet? Would … suit you?

AL T
4 I sent my passport to be renewed ages ago, but

apparently it in time to go on my
N H
end-of-year trip to Disneyland. It’s really annoying. CONVERSATION PRACTICE

G
5 I’ll have my results by the time you visit and hopefully 9 Individually, think of what you’re going to
IO RIG
I , so we’ll be able to go out and celebrate. Make notes on the following:

celebrate. • two ideas for what to do and why
6 Do you think the lamb properly by • where exactly you would do them
8 or shall I tell people we’ll be eating a bit later?
Then work in groups of three and have
AT Y
7 Yeah, he looks OK now but imagine him by the time

he’s forty – he all that lovely hair a conversation like the one you heard in
and he’ll probably weigh twenty kilos more. Exercise 2. Follow this guide.
N P
8 Unfortunately, my grandfather’s lost his memory now, Student A gives a reason to celebrate.
O
but hopefully they a cure for it by

the time I’m his age.
Student B suggests an idea of how to celebrate.
C
6 Spend three minutes thinking about how (a)

your life and (b) the world will be different in Student C rejects the idea and explains why.
30 years’ time. In pairs, share your ideas. Use
the future perfect. All three discuss other ideas and come to an
agreement.
I imagine I’ll have started losing my hair by then.
Hopefully, they’ll have found a cure for AIDS by then. Arrange where/when to meet and if anyone
needs to do anything such as book a table.
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PUTTING YOUR FOOT IN IT
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READING
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VOCABULARY Making mistakes
AP
1 Read the dictionary definition of faux pas. Then 4 Complete the sentences with these pairs of
discuss what the faux pas and its consequence words. You may need to reverse the order of the
might be in each of the situations. words.
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faux pas /ˌfəʊ ˈpɑː/ (n). burst out – realised pregnant – due live – stupid

If you make or commit a faux pas, you say or do turned up – dressed copying in – send see – meant
politician – clue foot – surprise
G
something which unintentionally causes embarrassment in

a social situation.
1 I asked her when the baby was due , but she
EO
wasn’t actually pregnant ! I felt awful afterwards!

1 Someone says, ‘You must be Tim’s wife’.
AL T
2 I asked him how his girlfriend was – and he

2 Someone complains about their teacher in a crying! I hadn’t they’d spilt up.
N H
cafeteria.
3 I wanted to a private email to a friend,
G
3 A businessperson makes a joke about their company but I ended up everyone in the office by
IO RIG
in a speech. accident.
4 Airline attendants share their work experiences on 4 On my first day at work, I in a suit and tie –
Facebook. and found everyone else really casually!
5 An actor kisses an actress during a charity event. I felt so stupid!
5 I pretended I’d lost his passport. It was
AT Y
2 Read the article on page 91 and find out what

to be a joke, but he didn’t the funny side
actually happened in each case. of it.
N P
3 Work in pairs. Discuss the questions. 6 I nearly put my in it with my brother last
week. He’s organising a party for my
O
1 Do you agree that no harm was done when the

author ‘put his foot in it’? birthday – and I forgot I wasn’t supposed to know
about it.
C
2 Why does the author see Ratner as unfortunate? Do

you agree? 7 A top was asked on a live TV show how
much bread costs – and he didn’t have a !
3 In what way are the airline attendants and Charlie
Sheen similar to Ratner? Do you have any sympathy 8 A government minister made a joke about
for them? the war – without realising he was on air.
4 What has been the impact of 24-hour news? Do you 5 Which of the eight mistakes above do you
agree with the author? think is the most serious? Explain your ideas to
5 Why does the author think it’s good that he’s not a partner.
famous?
90
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SPEAKING
• Do you use social media like Facebook and Twitter? • Have you ever put your foot in it – or done anything
If so, are you careful about what you say? What embarrassing in public? When? What happened?
privacy settings do you use? • Has anything caused outrage in the media in your
• Can you think of any other famous people who have country recently?
made mistakes in public?
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FROM FAUX PAS TO FRONT PAGE NEWS
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Joe Jackson has some sympathy for those whose silly mistakes hit the headlines
N
We have probably all had moments when we said the wrong What makes things worse for the famous is that these
AR
thing. I certainly have – like at an office party once, when mistakes become even more widely publicised because of
I introduced myself to a woman a colleague was with by 24-hour news channels and websites: there is so much time
saying, ‘Oh, you must be Tim’s wife. I’ve heard so much and space to fill, even a slight faux pas can become big news.
about you!’ The woman then turned to Tim and screamed, For example, the actor Richard Gere caused outrage in the
LE
‘You’re married?’ before slapping him in the face. Then there Indian media by kissing the Indian actress Shilpa Shetty
was the time at university when I met a friend in a coffee on the cheek at an AIDS awareness rally in India. Such
bar after class and immediately started moaning about our public displays of affection are still frowned on in India, but
tutor, who was called Dr Gray. I was going on and on about would he have been threatened with arrest or the cause of
IC
how miserable she was – strict, boring, unfriendly – and my an international incident without the media storm and the
friend wasn’t really saying much. After a minute or so, she internet? In the end, it came to nothing, but such incidents
interrupted me and said, ‘Um, I think I should introduce can actually undermine relationships between countries as
you’. She then turned to this other student who I hadn’t really
noticed up till then and said, ‘This is Tracy. Tracy Gray’!
H
well as destroying business deals and careers. All I can say is
that it’s just as well I’m not famous!
AP
Fortunately, the result of putting my foot in it was only an
awkward moment and a stony silence. Maybe my friends
thought a little less of me, maybe they thought I was an idiot,
but no real harm was done. The same is not true for everyone,
R
particularly if you are famous.

G
Take Gerald Ratner. He was the multimillionaire owner

of a chain of shops that sold cheap jewellery. In what was
supposed to be a light-hearted speech to some fellow
EO
businessmen, he joked about the quality of some of his

AL T
products. He said some earrings were ‘cheaper than a

N H
sandwich, but probably wouldn’t last as long’. Other products

could be sold at such low prices because they were rubbish.
G
Unsurprisingly, when his customers heard about the jokes

IO RIG
they didn’t see the funny side and the share price of the
company crashed. Ratner had to resign as director and shortly
afterwards the company was taken over by a rival.
In some ways, Ratner could be seen as unfortunate in that
AT Y
he was in a semi-private meeting with friends and colleagues

he was at ease with, but there happened to be a journalist
N P
there. As a result, what was private suddenly became public.

And with the rise of social media, there have been plenty
O
of others who have been caught out by the increasingly

vague boundaries between our private and public faces.
For example, a group of flight attendants made jokes about
C
the engines on their planes failing and moaned about their

airline and clients – the kind of thing many people might do
privately when they get together with colleagues after work.
Unfortunately, they did it publicly on Facebook and it led
to thirteen of them being sacked. Similarly, the actor Charlie
Sheen managed to send his personal phone number to over
five million followers on Twitter when he thought he was
sending a private message to his friend Justin Bieber. ‘Oh dear, we forgot to invite the Woods.’
93386_10_u10_p086-095.indd 91 28/11/2014 16:05

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SMALL TALK
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SPEAKING 3 54 Work in pairs. Can you remember which

conversations you heard the following sentences
1 Work in groups. Discuss how you would feel in
EO
in? Listen again to check your ideas.

the following situations and what you would say
AL T
1 The speaker wasn’t exactly helping either, was he?

or do.
N H
2 They’re so versatile.
1 A friend invites you to a party. When you get there,
3 I think I might just go and grab a coffee.
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you don’t know the host or anyone else apart from

IO RIG
your friend, who spends the whole evening with 4 It’s a real boom town at the moment.
someone else.
5 I’ve been meaning to talk to her all evening.
2 You get bored during a lecture and sneak out. You
then meet someone else coming out of the lecture 6 My flatmate dragged me here.
theatre. 7 I love your top.
AT Y
3 You get stuck talking to someone who seems OK to 8 I’m his fiancée.
begin with, but then turns out to be a complete bore.
9 She’s always moaning about it.
N P
4 You go to a friend’s house for dinner and are served

10 It’s attracting a huge amount of inward investment.
a special dish – made from something you really
O
don’t like. 4 Work in pairs. Discuss the questions.

5 You’re in a club or a café and there’s a really long • In Conversation 1, the speaker made an excuse and
C
queue for the toilet. left. Would you have reacted in the same way?
6 Someone you don’t know interrupts a conversation • Have you ever been to a party where you hardly
you’re having. knew anyone? What did you do?
• Have you had any conversations with people you
LISTENING didn’t know recently: on public transport? in the
street? at a party? in a café or restaurant?
2 54Listen to five conversations. Match each
conversation with a situation from Exercise 1. • What did you talk about? How did the conversations
start and end?
You can match one conversation with two
situations.
92
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GRAMMAR
5 Look at these sentences from the conversations PRONUNCIATION
in Exercise 2. Then answer the questions below. 8 55 Listen to the conversations again.
Notice how the voice goes up on some tags
(to show a genuine question) and down on
Question tags others (to show a comment). Then practise
We often use question tags to ask for agreement or to ask reading the conversations in pairs.
for confirmation of an idea. Question tags are also used in
polite requests. 9 Spend three minutes thinking of questions to
ask using the patterns below. Then take turns
G
a They have music later on down there, don’t they?
asking your questions. Your voice should go
b You couldn’t pass me the salt, could you? up when you ask. Answer each question any
IN
c The speaker wasn’t exactly helping either, was he? way you want to.
• You haven’t got … , have you?
1 How are the question tags formed?
N
• You couldn’t … , could you?
2 Which sentence asks for agreement?
• You wouldn’t happen to know … , would you?
3 Which sentence asks for confirmation of an idea?
AR
4 Which sentence is a polite request? 10 Write four comments about the weather, the
news, food or sport. Include question tags.
Check your ideas on page 177 and do Exercise 1. Say your comments to a new partner. Your
voice should go down. Your partner should
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6 Complete these conversations by adding make up a suitable reply.
question tags in the appropriate places.
1 A: Miserable weather.
B: Yeah, awful. It’s been like this for weeks now. VOCABULARY Talking about parties
IC
A: I know. I can’t remember when I last saw the sun. 11
Match the words in bold with the meanings a–j.
2 A: You don’t remember me. 1 This guy kept trying to chat me up and in the end I
B: It’s Yuka.
H had to tell him to get lost. It was really awkward.
2 They set up a marquee in the garden and had a band
AP
A: No. It’s Naomi. playing in there. They must’ve spent a fortune on it.
3 A: Excuse me. You haven’t got a light. 3 It got quite wild! The police had to come and break it
B: Yeah. Here you go. up in the end because it was getting a bit out of hand.
4 We threw a surprise party for my mum’s 50th. She
R
A: Thanks. didn’t have a clue! She burst into tears when she
B: You couldn’t lend me a pound. saw everyone.
G
A: No, sorry. 5 I felt a bit sorry for her, because hardly anyone
turned up and she’d prepared loads of food, which
4 A: You missed the class on Monday.
EO
all just went to waste.

AL T
B: There wasn’t one. The school was closed for the 6 I was invited to a wedding reception, but I hardly
holiday. knew anyone there and no-one really talked to me,
N H
A: No. Mind you, you didn’t miss much. It was quite so I felt a bit left out.
G
boring.
a go away and leave me alone
IO RIG
B: Well, to be honest the whole course is a bit b a big tent used for events held outside
disappointing.
c ignored and not included
5 A: I love that jacket. It’s from Zara. d large amount of money
B: No, I got it from a shop called Monsoon. e was left unused and was thrown away
AT Y
A: Really? You wouldn’t happen to have the address. f uncontrolled

B: No. Sorry. I honestly can’t remember. g stop
N P
h talk to me because he wanted a relationship with me

7 55 Listen. Check your ideas. i came
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For further practice, see page 178 and do Exercise 2. j suddenly started crying
C
12
Work in groups. Discuss the questions.
• Have you had any of the experiences in Exercise 11?
When? Give more details.
• What’s your best and/or worst party experience ever?
• Do you usually take a gift when you go to a party?
• Do you usually arrive early, on time or late? Why?
• What would your perfect party involve?
93386_10_u10_p086-095.indd 93 28/11/2014 16:05

VIDEO 5
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THE
REAL INDIANA JONES
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1 Read the short introduction about the 3 19 Work in pairs. Use your notes from
archaeologist in the video and look at the Exercise 2 to discuss 1–5. Then watch again
IC
picture. Then discuss the questions. to check.
1 Match these words with a heading in Exercise 2.
Patrick Hunt could be called a

modern day Indiana Jones. He
H data set
democratic
flames research sleet
geological map scorpion slippery
AP
FAA standards outsider services trafficking
is an archaeologist who has been
teaching at Stanford University 2 Why is it so important to collaborate with people
for several decades, but he is where you are working?
so much more as well: he’s
R
also a scientist; he’s a musician 3 Why might you need helicopter insurance?
and composer who has written 4 Why does he mention the fire on the plane?
G
operas; he’s a poet and artist, 5 Why is lack of preparation one of the most important
and has illustrated his own obstacles?
EO
books. He’s also broken

AL T
30 of his own bones

on his archaeological • Do Patrick Hunt and his experiences have any
N H
adventures! similarities with the film character Indiana Jones?

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Why? / Why not?

IO RIG
• What other jobs might experience the obstacles

Patrick talks about?
• Have you experienced any of the kinds of problems
• Have you seen any of the Indiana Jones films? What Patrick talks about? When? Where? What happened?
do you think of them? • Would you like to be an archaeologist?
AT Y
• What different subjects do you think it helps to study Why? / Why not?
for archaeology? Why?
N P
• What do you think the archaeologists are doing in UNDERSTANDING FAST SPEECH
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the picture?
• What dangers and obstacles might archaeologists groups of words are marked with / and stressed
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encounter in their work?

sounds are in CAPITALS. Pauses are marked //.
2 19 Watch the video and find out what Practise saying the sentence.
obstacles Patrick talks about. Make notes under YOU know / you may be in a reMOTE loCAtion / where
the following headings:
there’s / THERE’S no AMbulance that can come GET
• Politics
you // you MIGHT have to have HELicopter inSURance
• Environment and climate
inSTEAD.
• Infrastructure
6 20 Listen to how Patrick said this sentence.
• Preparation
Now you have a go! Practise saying the extract
again fast.
94
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REVIEW 5
done everything I need to do before your party, but
to be honest I 7 it. You know how it is –
something unexpected is 8 to delay things.
So anyway, if I don’t see you next week, let’s get
GRAMMAR together soon, 9 we? We could even rent a
karaoke booth again, if you’re 10 for it!
1 Choose the correct word or form.
1 If I get made redundant, I am going to set up / I set 4 56 Listen. Write the six sentences you hear.
up my own business.
2 I can’t believe that in September I will work / will VOCABULARY
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have worked here for ten years already!
3 It was a fantastic party, was / wasn’t it?
IN
1 the police broke a crying / laughing
4 I hope some more people turn up or this food is up
going to go / will have gone to waste. b in a good word / my foot in it
2 he just burst out c the main reasons / the key
5 Sorry, I’m so late. I would’ve called / would call you, if
N
the battery on my phone hadn’t died. 3 I treated myself stages
to d quite casually / very smartly
AR
6 You wouldn’t happen to know if they’re recruiting
people, would / do you? 4 it was meant to e the demonstration / the party
be
7 I would have told him to get lost too if he spoke / had f a joke / a surprise
spoken to me like that. 5 he was dressed
g a beauty treatment / a new
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8 If the worst comes / will come to the worst, I’ll go 6 she didn’t see outfit
back / I go back and live with my parents. 7 she achieved h a high rank / her main aim
2 Complete the second sentence so that it has a 8 I actually put i the funny side / the practical
similar meaning to the first sentence, using the 9 she’s handed in benefits
IC
word given. Do not change the word given. You 10
she summarised j her notice / her assignment
must use between two and four words, including
the word given. 6 Complete the presentation introduction with one
1 It was a shame more people didn’t come to the party.
The party would have been better if more people
Hword in each space. The first letters are given.
Hello. 1 W everyone. For those who don’t
AP
. TURNED know me already, I’m Steffi from Switzerland and
2 Would it be possible to give me a lift home? I’m here studying Economics as part of the student
exchange programme. Today I’m going to talk about
You home, could you? DRIVE
R
Glencore Xstrata. So 2 h up everyone

3 All staff are going to get training before we start who has heard of Glencore Xstrata? Well it might
using the new system with clients.
G
3
s you to learn that in fact it’s currently
By the time the new system goes live, all staff the 12th largest company in the world with a market
how to use it. TRAINED value of $90 billion. So what I’m going to do today is
EO
4 The situation became quite chaotic because the take a 4 c look at this company and where it
AL T
police didn’t intervene soon enough. stands. I’ll begin by 5 ou its main businesses
N H
If the police had intervened sooner the situation and providing a brief 6 ov of the company’s
of hand. GOT history. I’ll then 7 m on to 8 re its
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IO RIG
5 I want to do a Masters, but it depends on the cost. recent performance before 9 h some of the
I’m going to do a Masters, if too current threats to growth and future opportunities.
much. COST Finally, I’ll 10 c that on the whole the future
remains quite bright for this company.
6 It’s pretty menial work, right?
The work is it? STIMULATING 7 Complete the sentences. Use the word in
AT Y

3 Complete the email with one word in each
1 The company currently has 300 . (employ)
N P
space.
2 Working with prisoners can be very rewarding, but it
Dear Simon,
O
can also be draining. (emotion)

I’m writing to say I don’t think I 1 make it to 3 It’s very working with children. (reward)
your leaving do. As you know, the new store’s opening
C
4 Working in market research was fun to begin with but

in two weeks and I 2 finding things hard,
the soon wore off. (novel)
to be honest. If my boss 3 actually taken
on a couple more people as I asked him to, perhaps 5 The minister made a stupid joke without
he was on air. (realise)
things wouldn’t 4 so bad, but he just won’t
listen and, as he hardly sets foot in the office, he 6 We’d often work for twelve hours. (solid)
doesn’t really know how much pressure we’re under. 7 It’s ridiculous. She was made redundant only three
If everything 5 to plan, I might 6 months after they gave her a . (promote)
Review 5 95
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11
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AL T
N H
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TRANSPORT
AT Y
N P O
AND TRAVEL
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96
93386_11_u11_p096-103.indd 96 01/12/2014 08:59

• discuss travel experiences
• talk about problems when renting things
• rent a car
• express shock and surprise
• talk about different kinds of driving experiences
• emphasise how you feel
G
SPEAKING
IN
N
• Where do you think this photo was taken?
• Have you ever been up in a balloon? If yes, when
AR
and where? What was it like?
• If not, would you like to? Why? / Why not?
LE
• What’s your favourite and/or least favourite way of
travelling? Why?
• What do you think would be good or bad about
the kinds of travel listed below?
IC
• Which of these have you – or have people you
know – tried? When? What were they like?
• a river cruise • walking/backpacking
H • a sailing trip
• a guided coach tour
• touring on a rail pass
• mountain biking
AP
• a trek by camel/horse • hitchhiking
R
G
EO
AL T
N H
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IO RIG
AT Y
N P O
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Unit 11 Transport and travel 97
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ON THE ROAD
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VOCABULARY Problems when renting 2 With a partner, discuss what you think was
rented in each of the sentences in Exercise 1.
1 Complete the sentences with these nouns.
brakes deposit insurance safety

H
• What things have you rented?
AP
chain engine leak small print
dent gears rental tyre • Have you ever had any of the problems in Exercise 1?
• Give six examples from your own life, each using a
1 It cost €50 a day to rent a board, but we had to pay noun from the box in Exercise 1.
a returnable of €200 on top of that.
R
2 They tried to sell us to cover any damage

to the windscreen or tyres.
LISTENING
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3 It was difficult to change . They were very 4 Work in small groups. Imagine you/your family
stiff and I couldn’t get into fifth at all. wanted to rent a car. Discuss which of the
EO
features below would be: (1) really important

AL T
4 We couldn’t get the started on the way

back and we were just floating there for about two (2) quite important, but not essential (3) not very
important.
N H
hours before they came to rescue us.

• It’s automatic.
G
5 There was obviously a in the tank

IO RIG
because you could smell petrol. • It has GPS.

6 They didn’t provide any equipment like • It’s fuel-efficient.
life jackets or helmets.
• It’s diesel.
7 When I put the on, they weren’t very
• The insurance covers everything.
effective, so going downhill was a bit scary.
AT Y
• It has a great sound system.

8 They wouldn’t give our deposit back because there
was a and some scratches in the side. • You get unlimited mileage.
N P
9 We got a flat so we had to call the rental • There’s plenty of room in the boot.
place to come and pick us up.
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5 57 Listen to a conversation in a car rental

10 I hadn’t read the and I found out there office. Answer the questions.
was a $500 excess which wasn’t covered by the
C
insurance. 1 What’s the special offer for the week?

11 They weren’t very well maintained. The 2 Does the customer take it? Why? / Why not?
kept coming off my one and the handlebars were 3 What else has the customer ordered?
loose on my friend’s one.
4 Does he take the extra insurance?
12 We were a little late getting back as there wasn’t
much wind and so they charged us an extra half- 5 What else do you hear about the car he’s renting?
day’s .
98
93386_11_u11_p096-103.indd 98 01/12/2014 08:59

8 Write responses to each of the sentences below.
Repeat surprising information as a question and
then add another question or comment.
1 A: The taxi fare to your hotel will be €100.
B: .
2 A: The cheapest ticket we have left is $875.
B: .
3 A: Our flight leaves at five in the morning.
G
B: .
4 A: It’s a bit old, but it’s a nice car! I could let you
IN
have it for 1500.
B: .
N
5 A: If you just wait at the station, I should be able to
get there within an hour or two.
AR
B: .
6 A: I’m afraid the contract does state that there’s a
€50 penalty if you return the car more than an
hour late.
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B: .
PRONUNCIATION
IC
6 57 Work in pairs. Can you remember the 9 59 Listen to the conversations from
verbs you heard in each of these sentences from Exercise 8. Notice the way the questions have
the conversation in Exercise 5? Listen again to H strong stress and high intonation. Then read
check your ideas. the conversations with a partner, using your
own extra questions and comments. Continue
AP
1 Hi. I a car online.
each conversation for as long as you can.
2 We have your car ready, but we’re a
special offer this week.
3 You can to the next range for just two
R
euros a day.
4 You GPS, yes? 10
Work in pairs.
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5 What are the chances of anything wrong? Student A: read File 19 on page 191.
6 So should I the tank full? Student B: read File 9 on page 186.
EO
Plan some of the things you will say.

AL T
7 So could you just where I’ve marked with

a cross? Then read the audio script for track 58 on
page 205 and underline any expressions you
N H
8 You may want to the car as well before

want to use.
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you leave.

11 Roleplay the conversation.
IO RIG
7 Listen to a man calling a car rental office.

58
12 Then, Student A: you are going to phone the
1 What’s the problem with the car John Farnham rents?
company and report a problem. Decide if you are
happy with B’s response.
2 How does he feel about the proposed solution?
Student B: A is going to phone and report a
AT Y
problem. Deal with it however you want to.

DEVELOPING CONVERSATIONS Roleplay the telephone conversation. Use some
N P
of the language from the box below.

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Expressing surprise or shock I wonder if you can help me.

When we are surprised, shocked or annoyed by what we I’m calling because we have a problem with the car
C
are told, we often repeat the information as a question and we’re renting from you.

then add another question or comment.
I’m so sorry to hear that.
A: We guarantee they’ll be with you within four hours.
I’m not sure we’ll be able to help you, I’m afraid.
B: Four hours? Is that really the best you can do?
I’m sorry, but that’s just not good enough.
A: I’ll be able to come and look at your car next That’s the best we can do, I’m afraid.
Wednesday.
B: Next Wednesday? That’s almost a week away! 21 To watch the video and do the activities, see the DVD-ROM.
93386_11_u11_p096-103.indd 99 01/12/2014 08:59

THE TRIP OF A LIFETIME
SPEAKING 4 Work in groups. Discuss the questions.
• What other pilgrimages do people make?
1 Look at the three journeys below. Then work
in pairs to discuss the questions. • What other famous journeys have you heard of?
Journey 1: a 6000-kilometre train journey from Moscow to • What’s the best journey you’ve ever made? What
Beijing kind of scenery did you go through?
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Journey 2: a 4500-kilometre drive across the • Are there any journeys you’d love to make one day?
United States • Can you think of any famous road movies?
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Journey 3: an 800-kilometre walk from the south of France
to northern Spain
GRAMMAR
• What do you think the good things about each
N
journey might be? 5 Read the Grammar box. Then choose the correct
option in the sentences below.
• Would it be better to travel on your own or in a
AR
group? Why?
• What kind of problems might happen on each one?
• Which of the three journeys most appeals to you?
Uncountable nouns
Uncountable nouns have no plural forms and are never
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Why?
used with a/an. We use no article or the or some. We also
• Have you ever heard of anybody making any similar use much – not many – before them.
journeys?
a I don’t have much money.
b I’ve spent all the money you gave me.
IC
READING c Money is the root of all evil.
2 Read about the three journeys on page 101.
Answer the questions. H1 Roisin and her friend bought all the equipments /
equipment they needed for their walk in France.
1 Why did each person decide to make their journey?
2 Felix got a / some useful information from local
AP
2 What was good or bad about each one?
guides about spots tourist don’t normally see.
3 Was there anything in the three stories that surprised
3 Artur and Attila didn’t do many researches / much
you?
research before setting off for Chicago.
4 Have you changed your mind about which journey
R
most appeals to you? Check your ideas on page 178 and do Exercise 1.
G
3 Without reading the stories again, try to 6 Complete the sentences with one word.
complete the sentences. Then check your ideas
1 I’ve just had really good news.
by looking at the expressions in bold in the texts.
EO
2 You travel light! You’ve got hardly luggage

AL T
1 It was an incredible experience being so close to a with you!

of elephants like that in the wild.
N H
3 I’m really looking forward to this break. I’ve had so

2 I know you’re upset, but you need to time to myself lately!
G
things into perspective. I mean, it’s not the end of the

IO RIG
world! 4 I don’t think I’ll get the job. I don’t have

experience.
3 We drove right across the desert – through some
incredibly desolate . 5 I’m not making progress at all with my
German. If anything, I think I’m getting worse!
4 It’s a remote area – and still very traditional. It’s
almost by the modern world. 6 I couldn’t find very information about the
AT Y
place on the internet.

5 I’ve seen that movie so many times that I know most
of it by . 7 Come and sit with us. There’s of room.
N P
6 We’re all from quite different backgrounds but we 8 I spent a great of time trying to avoid the
share a common in our love of music. people in the tent next to ours!
O
7 A quick of advice for you: make sure you 7 Work in pairs. Discuss the questions.
take out travel insurance before you set off.
C
• Who do you usually talk to when you need advice?

8 The main station must’ve been incredible once, but
over the years it’s slowly into disrepair. • Do you do much research before going on holiday?
9 Everyone was so kind and generous to me. The • How much luggage do you usually take when you go
whole trip really reaffirmed my in on holiday?
humanity. • How much time do you usually spend packing?
• Have you had any good or bad news recently?
100
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ARTUR: ROUTE 66
Growing up in Hungary in the 70s, Route 66 was like a mythical highway.
The Rolling Stones’ version of the song was very popular back then and I
knew the lyrics by heart. Route 66 represented a dream vision of America:
colour, freedom, speed, the romance of the open road. Ever since then, I’ve
wanted to drive it – and last year my dream finally came true.
To celebrate our 50th birthdays, I flew to Chicago with an old friend,
Attila. We then hired a Cadillac and set off for LA – more than 2000 miles
away! We hadn’t done much research before we left – and soon discovered
G
that the road is no longer really in use! Its peak years were the 1930s
through to the 60s and since then it’s fallen into disrepair. As a result,
IN
much of the journey was quite bumpy; we went through some really
out-of-the-way places – and got lost quite a bit as well! We drove through
some really desolate scenery – mile after mile of farmland – and, of
course, we had the occasional row. Spending all that time together meant
N
they were bound to happen! Having said that, though, we ended up better
friends than ever.
AR
Strangely, one of the movies they showed on the plane home was the Pixar
animated film, Cars, much of which is set along the road!
LE
FELIX: THE TRANS-SIBERIAN RAILWAY
I’m studying Chinese at university and last year I went to Beijing. I’ve
always loved trains, so I decided to go via Russia on the Trans-Siberian
IC
express. I had wanted to travel alone as my image of group tours is
middle-aged people following a guide around like a herd of sheep.
However, other people advised against travelling independently and the
H
Vodkatrain group tour turned out to be quite different from the usual
tour. There were only eight of us – all in our twenties. I guess being stuck
AP
on a train for hours day after day you either end up bonding or wanting
to kill each other and luckily we formed a strong bond.
The guides in the cities we stopped off at were local students who gave
us useful information about spots most tourists don’t get to see. Their
R
friends even came along sometimes, so we not only passed through some
amazing countryside, but we also met some remarkable people. There
G
were many highlights, but Lake Baikal was the best. It’s this vast expanse
of incredibly pure water and the whole area is almost untouched by the
EO
modern world. Mind you, I wouldn’t advise anyone to swim in it.

AL T
I almost froze to death.

N H
G
IO RIG
ROISIN: THE CAMINO DE SANTIAGO

The Camino de Santiago is a pilgrimage route to the cathedral of Santiago
de Compostela in northern Spain, where – according to legend – the
remains of St James are buried. Pilgrims have been walking this path for
AT Y
centuries, and a few years ago one of my best friends decided to embark
on the journey, so I thought I’d go along and keep her company.
N P
We started in Saint-Jean-Pied-de-Port, in France, where we bought all the

equipment we’d need, and set off. The walk took over a month and for
O
my friend, who’s far more religious than I am, I think it really reaffirmed
her faith. Even for me, though, it was a strangely spiritual journey. As we
C
walked through the countryside, I slowly came to accept all the things
that had happened to me over recent years. I just found that the peace
and quiet along with the slow pace of the journey through this incredible
scenery really helped me to put things into perspective, and I came
home feeling incredibly refreshed.
A word of advice, though, if you’re thinking of doing the walk yourself:
learn some Spanish first. It’ll make life easier! Oh, and buy good walking
boots. I ended up with holes in mine – and got terrible blisters as well!
93386_11_u11_p096-103.indd 101 01/12/2014 08:59

WHAT DRIVES ME MAD
VOCABULARY Driving GRAMMAR
1 Match the verbs 1–10 with the groups of 6 Read the sentences in the Grammar box. Work in
words a–j. pairs and discuss the questions below.
1 drive a a red light
2 flash b by a car coming off the motorway
G
3 overtake c really close behind you
Emphatic structures
In English, we sometimes change the order of words in a
IN
4 get cut up d your lights sentence to emphasise how we feel.
5 go through e the car in front 1a It happened when I’d actually gone to look for change
6 run over f 20mph over the speed limit for the machine, which is really irritating.
N
1b What’s really irritating is (the fact) that it happened
7 swear g a guy crossing the road
when I’d actually gone to look for change for the
AR
8 get h to avoid it machine.
9 do i a fine and three points on your 1c The thing that’s really irritating is (the fact) that it
swerve
10 licence happened when I’d actually gone to look for change
j at the other driver for the machine.
LE
2 Work in pairs. Discuss what might be the 1 Which two sentences emphasise how you feel?
reasons for and/or results of the ten actions in 2 In your language, can these sentences be
Exercise 1. constructed in the same way?
IC
LISTENING
3 60 Listen to two friends talking about driving 7 Complete the sentences with the pairs of words.
experiences. Lily is from Britain and Sanjar was
born in Iran. Answer the questions.
H annoys + the number find + sitting ’s + parking
AP
concerns + the amount gets + when scares + the way
1 What laws did Lily break? drives + the whole hate + the fact
2 What’s her punishment?
1 What bad is people on the
3 How did she feel about driving in Paris, and why? pavement so you can’t get past.
R
4 What’s driving in Tehran like? 2 The thing that me is some

people swerve in and out of the lanes.
G
4 60 Listen again. Are the sentences true (T)

or false (F)? 3 What I most boring is in traffic
jams all morning.
EO
1 Lily went over the time she’d paid for on the

AL T
machine. 4 The thing that me most is of

pollution there is in the city centre.
2 Lily argued with a police officer about it.
N H
5 What on my nerves is men go

3 Lily’s not going to appeal against the fine. on about how women can’t drive.
G
IO RIG
4 She was stopped by the police for speeding. 6 What me is of speed cameras
5 Sanjar doesn’t think speeding is a problem in Britain. there are.
6 Some other drivers didn’t like Lily’s driving when she 7 What me mad is one way
was in France. system and the lack of signposting.
7 Sanjar was surprised that pedestrians in Britain 8 What I really is that so much
AT Y
weren’t more careful. money is spent on cars.

8 They both agree that drivers are more polite in 8 Write a response to each of the complaints in
N P
Britain.
Exercise 7. Use one of the patterns below. Work
O
5 Work in pairs. Discuss the questions. in pairs. Take turns saying the complaints and
replying.
• Who’s the worst and/or best driver you know? What
C
makes them bad or good?

I know. It’s really …
• Do you think driving is getting better or worse in your
I know. They should …
country? Why?
Really? That doesn’t bother me. What (annoys me more)
• Are some cities worse to drive in than others?
is …
• Do you think speed cameras are a good thing? Why? /
Really? I don’t mind that. I think …
Why not?
• Is there anything you need to be careful (not) to do in For further practice, see page 179 and do Exercise 2.
your town or city?
102
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SPEAKING 11
Write one more possible answer to each of the
questions in the questionnaire, but use a pattern
9 Read through the transport questionnaire below from Exercises 6, 7 and 8. Then share your
and choose one answer for each question. Think ideas.
of the reasons you will give.
A: Another thing that stops people using public
10
Work in groups of three. Find out more about transport is the fact that the metro stops running at
your partners by discussing your choices and night.
explaining your reasons. When you disagree, use B: Maybe, but what I think stops them is sheer laziness!
some of the language and patterns you learnt in
Exercises 6, 7 and 8.
G
IN
A QUESTION OF TRANSPORT
N
1 What stops people using public transport most?
6 What do you like best about train travel?
AR
a The cost. a That you can work during the journey.
b That it doesn’t run frequently enough. b The fact you can relax and sleep.
c The amount of crime you get on the buses and trains. c The amount of space you have.
d The fact that it’s filthy and run-down. d The fact that you get to meet new people.
LE
e The fact that it’s so crowded. e That I hardly ever have to do it.
2 Which of these do you think is a real problem with

transport? 7 Which behaviour do you find most strange?
a Standing in the queue to board a plane an hour before
IC
a The shortage of parking spaces in the city centre. it starts boarding.
b The lack of investment in cycle lanes and facilities. b Leaping up to get off the plane as soon as it lands.

c The fact that public transport is badly co-ordinated.
d The speed limits that are imposed on drivers.
H c People wearing masks when cycling or walking to
work.
AP
e The sheer number of cars on the roads d Parents taking their kids to school by car.
e People taking cabs when there’s perfectly good public
3 Which single thing would most improve your town

or city?
transport available.
8
R
a Introducing a charge for vehicles to enter the centre Which concerns you most?
of town. a The amount of pollution caused by traffic.
G
b The introduction of stricter speed limits. b The number of accidents on the roads.
c Reducing the number of bus stops. c The high rate of bicycle thefts.
EO
d Creating a new underground line. d Oil running out sometime

AL T
e Getting rid of all parking restrictions. in the not-too-distant

future.
N H
4 Which of these is the scariest? e The ever-increasing

G
number of
IO RIG
a Being in a car when the driver texts while they’re driving.

aeroplanes in the
b Being in a car when the driver overtakes on a corner. skies.
c Being on a very bumpy flight.
d Cycling in the city on a busy main road.
e Being stuck in a tunnel on a train.
AT Y
5 What bad driving habit do you find most annoying?

N P
a When people stick to the middle lane on the motorway.

O
b When people drive too slowly.

c People not indicating before they pull out or turn.
C
d Drivers not giving enough space to

cyclists.
e Drivers not stopping to let
pedestrians cross the road when
they’re waiting at a crossing.
93386_11_u11_p096-103.indd 103 01/12/2014 08:59

12
G
IN
N
AR
LE
IC
H
AP
R
G
EO
AL T
N H
G
IO RIG
AT Y
N P O
C
104
93386_12_u12_p104-113.indd 104 01/12/2014 09:01

• describe health problems in more detail
• pass on sympathetic messages
• talk about operations
• discuss issues connected to health systems
• talk about research and surveys
• tell jokes better
G
SPEAKING
IN
N
• What do you think is going on in the picture?
AR
• Why do you think people still use traditional
medicines?
• Would you try – or have you ever tried – herbal
medicine at all? Why? / Why not?
LE
• When was the last time you were ill?
• What symptoms did you have?
IC
• What did you do to get better?
H
AP
R
G
EO
AL T
N H
G
IO RIG
HEALTH AND
AT Y
N P
MEDICINE
O
C
Unit 12 Health and medicine 105
93386_12_u12_p104-113.indd 105 01/12/2014 09:01

I FEEL AWFUL
VOCABULARY Health problems LISTENING
1 Match the health problems 1–9 with the groups 3 61 Listen to two telephone conversations.
of symptoms a–i. Answer the questions.
1 I’ve got the flu. 1 Why are the people phoning?
2 I’ve got an allergy. 2 What health problems have the speakers’
G
3 I broke my leg. partners had?
4 I’m suffering from stress. 4 61 Listen again. Are the sentences true (T) or
IN
5 I suffer from asthma. false (F)?
6 I suffer from eczema. Conversation 1
N
7 I’ve got an upset stomach.
1 Joop’s girlfriend, Kaatje, fainted earlier.
8 I’ve got a cold.
2 She’s been suffering from insomnia.
AR
9 I was in an accident.
3 Kaatje has an appointment to see someone in a few
a I can’t stop sneezing. days.
My throat swells up. 4 Michelle gives Joop some advice.
I get a terrible rash.
LE
Conversation 2
b I’ve got a temperature.
I feel stiff all over. 5 They’re still not completely sure what caused
I keep feeling hot and then cold. Lachlan’s problem.
c I had it in plaster for six weeks. 6 They had to call an ambulance.
IC
I had to use crutches. 7 He’ll be in hospital for two nights.
I was off work for a while.
8 Nina is annoyed they’ll miss the concert.
d I suffered cuts and bruises.
I had to have twelve stitches.
I got a big bump on my head.
H
• Which problem sounds worse to you – Kaatje’s or
AP
e I get really short of breath. Lachlan’s? Why?
I have to use an inhaler.
It’s made worse by smoke and fumes. • What advice would you give each of them?
f My skin cracks and gets really itchy.
R
I can’t stop scratching it. GRAMMAR

It’s stress related.
6 Look at these sentences from the conversations
G
g I’ve got a runny nose.

I’ve got a bit of a sore throat. in Exercise 3. Then work in pairs to discuss the
I’ve got a bit of a cough. questions below.
EO
h I’ve got diarrhoea.

AL T
I feel really rough.

I threw up three times last night. Supposed to be -ing and should for
N H
i I’ve been having trouble sleeping. talking about the future

G
I fainted.
IO RIG
I get panic attacks. We often use supposed to be -ing and should(n’t) +

infinitive (without to) to talk about the future.
2 Work in pairs. Discuss the questions. a We’re supposed to be going away for a few days next
1 Do you know anyone who: week.
• has an allergy? What to? What reaction do they b I know we’re supposed to be coming to the concert
AT Y
have? tonight.
• has a chronic condition like asthma or eczema? c It shouldn’t be too late.
N P
How bad is it? d We should get to yours by lunchtime.

O
• has had stress-related health problems? Why?

What happened? 1 Which two sentences talk about something that has
already been organised, but which the speakers may
• has ever broken a bone? When? What happened?
C
not be able to do?

2 What do you usually do if you have:
2 Which two sentences contain the meaning I (don’t)
a cold? / the flu? / an upset stomach? think + will? Are they being positive about the future
3 Have you ever missed something important or nice or negative?
because of illness or an accident? What happened? Check your ideas on page 179 and do Exercise 1.
106
93386_12_u12_p104-113.indd 106 01/12/2014 09:01

Passing on messages
In the first conversation, Michelle showed sympathy for
Joop’s girlfriend, Kaatje, like this:
Tell her there’s no need to apologise and I understand.
Send her my love and tell her I’m thinking of her.
Using imperatives to ask people to pass on messages like
G
this is polite.
11

IN
Put the words in the correct order to make
messages.
1 best / them / regards / give / my
N
7 Complete the sentences with should, shouldn’t or 2 me / her / a / hug / give / from
be supposed to be -ing and the verb in brackets.
3 coming / them / not / apologies / give / for / my
AR
1 The medicine the doctor gave me is working really
well, so I back at work soon. (be) 4 thinking / tell / say / I’m / hi / and / of / them / them
2 I a friend later, but I think I’m just going to 5 tell / not / love / her / send / worry / my / and / to / her
go home to bed. I feel really rough. (meet) 6 to / tell / soon / him / better / it / take / and / get /
LE
3 You’ll probably feel something when the needle goes easy
in, but it too much. (hurt) 7 himself / need / there’s / tell / him / apologise / to /
4 He the operation next week, but he may look / and / after / no / to
have to go away for work, in which case he’ll need to 8 give / tell / the / baby / my / them / wait / and / them /
IC
delay it. (have) can’t / congratulations / I / to / see
5 Apparently, it’s not a bad break so it long 12
Are there any messages in Exercise 11 that you
to heal. Hopefully, she’ll only be on crutches for a
6 I
few weeks. (take)
to a concert tonight, but I’ve got so much
H don’t like or would feel uncomfortable saying?
Why?
AP
work to do. You don’t want to buy my ticket, do you?
It really good! They’re a great band. (go, CONVERSATION PRACTICE
be)
13
Work in pairs. Have similar telephone
conversations to the ones in Exercise 3. Use the
R
guide below to help you plan what to say or ask

PRONUNCIATION and use some language from these pages.
G
8 62 Listen to five sentences that feature the

14 Roleplay the conversation. Follow the guide.
normal contracted form of supposed to be –
EO
Continue as long as you can. Then swap roles.

/səˈpəʊztəbi/. Write what you hear.
AL T
Explain that a friend

9 Work in pairs. Practise saying the sentences. / family member is ill,
N H
One of you should say the sentence you so you can’t … (I’m just
G
heard. Your partner should add a second part ringing to let you know Show concern. Ask more
IO RIG
we’re not going to make about the problem. (Oh

starting with but. dear! What’s up? / That’s
it to … because …)
A: I’m supposed to be revising for my exams tonight terrible! Is she all right
B: but I might have to work in the shop instead. now?)
Give some more details.
Comment / ask further
AT Y
10
Change partners. Tell each other about the questions. (That sounds
following: awful. How did it
N P
happen? / Poor thing!

• something you’re supposed to be doing sometime
When did it begin?)
soon, but might cancel
O
Respond.
• something that’s supposed to be happening Pass on message and
sometime soon, but might not end conversation. (Well,
C
• something happening soon that you think should give him a hug from me
be good and tell him to get better
soon.)
• something you’re doing soon that shouldn’t be too
hard / shouldn’t take too long
93386_12_u12_p104-113.indd 107 01/12/2014 09:01

FOREIGN BODIES
VOCABULARY Parts of the body and LISTENING
operations 4 Read the Fact File below. Work in groups.
1 Label the picture with these words. Do you find each fact interesting, surprising,
shocking, unsurprising or dubious? Explain why.
ankle brain chest elbow finger hip kidney knee 5 63 Listen to the introduction to a programme
G
liver lung rib skull spine toe wrist
about medical tourism. Complete these notes.
IN
1 Ways globalisation already affects healthcare:
Medical staff moving from country to country
N
2 Hospitals outsource record keeping and the reading
of 1 to cut costs
AR
2
Americans have medical and dental
8
treatment abroad at knock-down 3 .
3
Mexico, Jordan, 4 ,
9 5
and Thailand could benefit from trade.
LE
4 Expected to be worth more than
10 6
dollars a year.
IC
5
11
6 12
H
AP
13
R
14
G
EO
AL T
8%
N H
15
G
IO RIG
2 Discuss which of the parts of the body in

Exercise 1 the following sentences could be
about.
AT Y
1 It was badly broken and she had to have an

N P
operation to put a pin in it. £4,000

£12,000
2 In the end the only option was to have a transplant.
O
3 It was causing him a lot of pain so he had an

operation to replace it.
C
4 She had an operation to remove the tumour.

5 He tore a ligament and he had to have an operation
to sort it out.
6 It was a minor operation. She was only in hospital for
the day.
3 Tell a partner about people you know who have
had an operation on any of these parts of the
body.
108
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6 Work in groups. Think of three negative and GRAMMAR
three positive aspects of medical tourism.
10
Work in pairs. Discuss if you agree or disagree
7 64Listen to the rest of the programme. Take with the quotations below.
notes on any good and/or bad things about
Hospitals are no places to be sick!
medical tourism they mention.
any people spend their health gaining wealth –
M
8 Decide if 1–6 apply to Damian (D),
64 and then most of them have to spend their wealth
Cindy (C) or Charlotte (CH). Some may apply to regaining their health!
more than one person. Listen again and check. he best medicine in the world is to love your job
T
1 They have had some kind of treatment. and to know who all of your enemies are!
G
2 They are trying to address the lack of care for those ost people spend so much time watching their
M
at the bottom of society. health that they don’t have time to enjoy it!
IN
3 They believe that some doctors are more interested ny doctor will tell you that the most dangerous
A
in money than in their patients. patients are the ones with a little knowledge!
4 They are concerned about the rising number of healthy attitude is contagious but don’t wait to
A
N
scams. catch it from other people.
5 They became frustrated with the health system. very rich man should remember that a few
E
AR
difficulties in life are good for your health.
6 They mention cutting edge medical techniques.
Determiners
LE
• Would you ever go abroad for treatment?
Why? / Why not? Do you know anyone who has been? All the words in bold in Exercise 10 are determiners. They
How did it go? go before nouns to show which or how many things we
• Have you heard any stories about operations going mean, and if we are talking about something in general
wrong? What happened? or a specific thing/person. Some determiners (the, no,
IC
any or my, your, etc.) can go before any kind of noun, but
• Have you heard of any scams? How do they work? others can only be used with singular nouns, plurals or
uncountable nouns.
11

H Look at the words in bold in Exercise 10 and
AP
discuss the questions.
1 Find two determiners that go with:
a a singular noun c an uncountable noun
R
b a plural noun
2 When do you use of after a determiner?
G
3 Which determiner shows a negative?

EO
AL T
12
Choose the correct option.
N H
1 Every / All hospital provides similar care.

G
2 Every / All dental care is private. You have to pay for

IO RIG
any / no dental work you need done.

3 Many / Much trainee nurses never actually complete
their training and many other / others nurses leave
the profession soon after qualifying.
4 Most / Most of people get free healthcare.
AT Y
5 Both / Both of nurses and doctors are underpaid.

6 Far too many / much doctors end up only working in
N P
private healthcare.
O
7 They’re investing less and less / fewer and fewer

money in healthcare.
C
8 A few / several of incidents of negligence in hospitals

have resulted in legal action.
9 In most case / cases, patients have none / no choice
about how or where they are treated.
10 More and more people are looking for another /
other treatments outside the normal health service.
13
Tick the sentences in Exercise 12 that you think
are true for your country. Discuss your ideas in
groups.
93386_12_u12_p104-113.indd 109 01/12/2014 09:01

A DOSE OF HUMOUR
READING 4 Complete the sentences with some of the words
in bold connected to research from the article.
1 Work in pairs. Look at the photo and discuss the
1 Over 25% of those who were stated they
questions. had suffered stress-related conditions.
• What is happening? Why? 2 The study showed that financial literacy is essential
• Have you heard of or seen anything similar? if the financial system is to be run effectively. This,
G
• What effects might laughter or a sense of humour in , would have a positive effect on the
have on health? Why? economy as a whole.
IN
3 The study provided that laughing has a
2 Read the article about humour and healthcare. positive on productivity at work.
4 The study how nurses
N
1 Is the author writing the article to criticise or support interacted with patients on hospital wards.
clowns in hospitals?
5 The research that much back pain was in
AR
2 Which of the following does research show, fact the result of an infection in the spine.
according to the article?
6 The survey was over the phone with
a Children don’t want to be visited by clowns in people from 26 countries.
hospital.
LE
7 The new study appears to what
b People who hadn’t watched a comedy movie needed researchers have long suspected: ape and human
more painkillers after their operation. laughter share a common origin.
c People with a sense of humour had a longer life 8 The study stresses of green
expectancy. space on feelings of well-being.
IC
d People don’t get a positive effect from humour if they
don’t actually laugh.
5 Work in pairs. Tell a partner about any research
you have heard reported in the news recently.
e Doctors tell jokes to each other in stressful situations.
f Doctors don’t talk to their patients enough.
H
AP
g You can inherit a sense of humour. PRONUNCIATION
h Doctors make patients laugh more after they have 6 Read the joke to yourself. Follow the stresses
done a course. and pauses that are marked. Guess how the
R
3 Work in pairs. Discuss the questions. joke might end.

• Why do you think people have a fear of clowns? Do A man goes to a doctor // and says // ‘Doc. // I think
G
you have any fears? there’s something wrong with me // Every time I poke
myself // it hurts. // Look!’ // And he starts poking
• Why do you think it’s important that patients choose himself. // He pokes himself in the leg. // ‘Ouch!’ //
EO
their comedy movie for it to help with pain relief? He pokes himself // in the ribs // ‘Aagh!’ // He pokes
AL T
What would you choose? himself // in the head // and he literally screams in
• Why might the kind of jokes doctors may tell each agony. // ‘Aaaaagh! // You see what I mean, Doc? //
N H
other not be appropriate with their patients? Do you You see how bad it is? // What’s happening to me?’//
G
speak differently to different groups of people? How? And the doctor replies // ‘Yes …
IO RIG
• Why might it be important for doctors and nurses to

use humour? What health professionals have you 7 Tell a partner the joke with your ending.
talked to? What were they like?
8 65 Listen. Find out the actual ending.
• Do you think all humour is healthy? Why? / Why not?
• How do you think you can learn to be funnier? Do
AT Y
you make people laugh much? How? SPEAKING

9 Work in groups of three. Read the jokes and
N P
choose your favourite.

‘Laughter is the
O
best medicine, but Student A: look at File 15 on page 191.

it’s not covered in
Student B: look at File 3 on page 186.
C
your health plan.’

Student C: look at File 8 on page 189.
10
Prepare your favourite joke. Mark the words
that are grouped together and that are stressed.
Practise saying the joke quietly to yourself.
11
Take turns telling your jokes. Use actions if you
think they will help.
110
93386_12_u12_p104-113.indd 110 01/12/2014 09:01

G
IN
N
AR
LE
IC
JUST CLOWNING AROUND Gene Clark discovers hospital entertainers still have a role to play.
H
A survey conducted among 250 children has revealed that can communicate humour without huge gestures. A twinkle
AP
all of them would prefer not to see hospital walls decorated in the eye can be more than enough.’ He argues that humour
with clowns’ faces. Many hospitals, in an attempt to provide builds stronger communities (and vice versa), which in turn
a more positive environment, have painted children’s wards leads to less insecurity and stress.
with pictures of cartoon figures. While the children liked
R
In hospitals, research shows how humour is often used

the bright colours, even some of the teenagers who were
by doctors and nurses to reinforce working relationships
questioned found the clowns’ faces ‘scary’. Fear of clowns
G
in a similar way and enables them to cope with the stress

is, in fact, quite a common phenomenon and can provoke
of being surrounded by illness and death. Obviously,
sweating, shortness of breath and panic attacks – hardly the
the kind of jokes doctors may tell each other might not
EO
reaction the hospitals were after!

be appropriate with their patients, and they feel they
AL T
Some might argue that these findings also question the should maintain a professional front. Some argue that this
value of real-life clowns working in hospitals, which is an contributes to a wider problem in modern health services.
N H
increasingly common practice all over the world. However, as With new technology and drugs, the focus can be too much
G
Pau Pujol, a hospital clown from Barcelona, says ‘Most clowns on technical solutions and the importance of individual
IO RIG
in hospitals don’t use the traditional heavy make-up because attention and warm, human contact in the healing process
we’re aware it can scare kids. We’re only about magic and joy is sometimes lost. While clowns and comedy can obviously
and contributing to the recovery of patients’. help to fill that gap, it is argued that the nurses and
doctors themselves should use more humour in their daily
There is certainly some evidence that humour can have
interactions with patients.
AT Y
a positive impact on health. One study has found that

patients with a good sense of humour had better outcomes But what if they are not ‘naturally’ funny? Is it something we
N P
in cases of kidney failure. Another found that patients can learn or are we born that way? A study that looked at how
who had watched a comedy film of their choice following twins reacted to Gary Larson cartoons showed that a sense of
O
an operation required substantially less pain medication humour wasn’t genetic, but was due to environmental factors
afterwards than a control group. such as family and friends. Svebak’s research seems to confirm
this and he believes humour is learnable.
C
Exactly why that is is not entirely clear. The act of laughter

is known to release chemicals in the brain, which reduce In fact, there are now a number of courses available for health
stress as well as exercise the lungs and muscles. However, professionals to improve their humour skills. Courses look at
a Norwegian study, which showed how a sense of humour how to tell jokes and funny stories better, as well as noticing
reduces mortality up to retirement age, stresses that laughter opportunities for humour in everyday conversation as well as
is not always necessary for humour to work. The lead when it is to be avoided. As Pau Pujol says ‘clowning is a skill
researcher, Sven Svebak, says ‘Commonly, people with the which you have to work on and scaring people is really a sign
same sense of humour tend to enjoy themselves together and of inadequate training rather than a problem with the idea of
clowns in hospitals’.
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VIDEO 6
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WILD HEALTH H
AP
1 Look at the photo. Work in pairs. List the ways
Cows prefer grass grown in 7
in which you think people and animals can because it’s easier to digest.
sometimes be similar.
R
Wildebeest migrate to areas rich in

2 23 Watch the first part of the video. Which 8
, as it contains minerals needed
similarity does it describe? for lactation (milk production).
G
3 Work in pairs. Discuss what you understand by A snow leopard in a zoo was put on
the idea of self-medication. How might it apply
9
because she had some kind of
EO
to animals? Can you think of other ways in

10
.
AL T
which humans self-medicate? She started eating 11 because she

N H
was feeling sick.

4 23 Watch the rest of the video. Complete
G
these notes. Buffalos sometimes eat mud to 12 .

IO RIG
Primates use plants to deal with 13 .

Zoopharmascognosy is the study of how animals
1
.
5 Work in pairs. What do you think are the main
Common misconception that animals just use implications of the research Cindy Engels has
2
. Reality is more complex.
done?
AT Y
Early medicine based on observing

N P
3
.
UNDERSTANDING FAST SPEECH
Chimps have shown us 4 important
O
new compounds.
groups of words are marked with / and stressed
Three main areas of animal self-medication sounds are in CAPITALS. Pauses are marked //.
C

1 Curative measures: help to cure illnesses they
contract. ALL the WHILE SHE // was SUffering from NAUsea / she
2 5
measures: taking positive action was EAting GRASS / conTINuously // and WHEN the
against illness. COURSE of antibiOtics STOpped / SO did the GRASS
3 6
measures: developing knowledge of EAting.
what to eat – and what not to!
7 24 Listen to how the narrator said this
sentence. Now you have a go! Practise saying
the extract again fast.
112
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REVIEW 6
is the 7n of people living without access
to clean drinking water. There have been outbreaks
of disease in one camp and we’re hoping it doesn’t
spread to 8o . If it does, we may well have a
huge crisis on our hands.
GRAMMAR
1 Complete the second sentence so that it has a 4 66 Listen. Write the six sentences you hear.
word given. Do not change the word given. You VOCABULARY
must use between two and five words, including
the word given. 5 Match the verbs (1–8) with the collocates (a–h).
G
1 I honestly can’t believe how much some sports stars 1 read a cuts and bruises
IN
are paid. It’s crazy! 2 boost b a special offer
What that some sports stars are 3 conduct c the car in front
paid such unbelievable amounts of money! AMAZE 4 suffer d tourism in the area
N
2 It really scares me, the way people still trust him and 5 run e the small print
are happy to vote for him.
AR
6 overtake f the value of the treatment
The thing that I people will still vote
for him, after everything he’s done. SCARY 7 question g gears
3 I’ve arranged to meet some friends later, but I guess 8 change h a survey
I could cancel.
6 Decide if the language in the box is connected to
LE
I’m some friends later, but I guess transport and travel or to health and medicine,
I could always cancel. SUPPOSED and in what way.
4 I don’t expect you’ll have any problems.
problems. SHOULDN’T automatic an inhaler swell up a temperature
IC
a dent a leak swerve a transplant
5 Every one of my friends is still single. get cut up in plaster
married yet. NONE
6 They said they didn’t have any idea what had caused
the explosion.
H
7 Complete the story with one word in each space.
AP
They said what had caused the It was supposed to be the trip of a lifetime, but it all
1
explosion. NO w horribly wrong. We didn’t have enough
money for the bus, so we 2hi up into the
2 Choose the correct word or form. mountains. The first guy who stopped and gave us a lift
R
1 The news last night was / were so depressing. seemed nice enough, but he turned out to be a crazy
2 They’ve been lucky to have had such a long and driver! He went 3 t three sets of red lights,
G
happy marriage / long and happy marriage. nearly 4r over a cyclist, kept 5sw
3 It / What really annoys me that you can’t leave at other drivers and at one point told us he didn’t even
EO
negative feedback on their website. have any 6in , so we were lucky we didn’t
AL T
4 I’ve been doing some researches / research on food have an accident! Once we got up the mountains and
started 7tr , I thought it was all going to be
N H
marketing to children.
OK, but on the second day, my friend slipped and tore
5 I ordered it yesterday, but the postal service is so
G
a 8li in his knee. He couldn’t walk anymore.

IO RIG
slow! I bet it’ll / It should take ages to arrive.

He was in terrible 9p . I had to get him to a
6 Most / Most of the English people I’ve met have been
very friendly and fun to be around. hospital and in the end he had to have an 10o
on it. Afterwards, he couldn’t walk properly for ages!
7 Is / It’s / I find really boring always having to explain
how to spell my name. 8 Complete the sentences. Use the word in
AT Y
8 They said they had any / no / none intention of brackets to form a word that fits in the space.
signing a new contract with us. 1 70% of those said they would like to see
N P
child-free zones on aeroplanes. (question)

The first letters are given. 2 The clearly show that leading a full life is
O
strongly associated with taking part in activities. (find)

Operating in these kinds of conditions is a logistical
3 All of our vehicles come with mileage as
C
nightmare. A great 1d of our equipment

standard at no extra cost. (limit)
needs to be flown in to the area, which is very
problematic when fighting is continuing on the 4 Please give them my for not being there in
person. (apologise)
ground. They’re 2s to be holding peace talks
sometime in the next week or so, so there 3s 5 You’ll need to pay a deposit of €100.
be some progress made, but everything is taking longer (return)
than we were 4e . Luckily, we have plenty of 6 It’s an amazing area. It’s managed to remain almost
5
e of dealing with these kinds of situations. by the modern world. (touch)
The thing that most 6w us at the moment
Review 6 113
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13
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H
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EO
AL T
N H
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LIFE-CHANGING
IO RIG
EVENTS
AT Y
N P O
C
114
93386_13_u13_p114-121.indd 114 01/12/2014 09:11

• describe major life events in more detail
• report information you are not 100% sure of
• discuss gossip and news about people
• complain about annoying habits
• discuss ceremonies
• talk about values and concepts
G
SPEAKING
IN
N
• Which major event in life do you think this photo
shows?
AR
• How do you think the people in the photo are
feeling? Why?
• What do you remember about this moment in your
own life?
LE
2 Change partners. Make a list of ten life-
changing events. Then discuss which you have
already experienced and what you remember
about each one. Which do you think changed
IC
you the most? Why?
H
AP
R
G
EO
AL T
N H
G
IO RIG
AT Y
N P O
C
Unit 13 Life-changing events 115
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G
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GOING THROUGH CHANGES
AR
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VOCABULARY Life-changing events 2 Complete the collocations below with nouns
from Exercise 1.
1 Work in pairs. Which life-changing events do
1 take … 6 retrain as a …
you think are described in 1–10 below?
IC
2 get offered a … 7 call it a …
1 He was convicted of corruption. Apparently, he’d
been taking bribes for years. 3 be in … 8 ask her out on a …
For example: Number 1 must be about being found H4 take out a … 9 get knocked out of the …
guilty of a crime and then getting sent to prison – or
going to prison. 5 … spread 10 invite people to the …
AP
2 He’d been struggling for a while and he just decided 3 Think of your own examples for five of the
he’d had enough. Then he got offered a job, so he events described in Exercise 1. The examples
decided not to bother graduating. could be things you have heard about or involve
people you know. Tell a partner as much as
R
3 It wasn’t as straightforward as they’d been hoping.

The baby was two weeks overdue and weighed five you can about each one. Use language from
kilos! I was told she was in labour for ages. Exercises 1 and 2.
G
4 They’d been saving up for it since they first moved

in together, which helped. Then they had their offer GRAMMAR
EO
accepted on the second place they saw, luckily, and

AL T
managed to take out a mortgage. 4 Look at these sentences from Exercise 1. Then
work in pairs to answer the questions.
N H
5 I heard her husband had treatment for cancer for

over a year, but unfortunately it just continued to
G
spread. It’s all been really tough for her.

IO RIG
6 He’d been thinking about it for a while, as he was The past perfect simple and
fed up with all the travelling, so he retrained as a continuous
counsellor.
Past perfect forms emphasise something that happened
7 I think their marriage had been through a rough before another past event that has already been
patch before and they had got through it, but this mentioned.
AT Y
time they decided to call it a day.

A: So why did he drop out of the course?
N P
8 Apparently, he’d fancied her for ages, but she was B: He’d been struggling for a while and he just decided
seeing someone else, so when they split up, he he’d had enough.
asked her out on a date and they’ve been together
O
ever since.
1 Which of the structures in bold is the past perfect
9 His team had been on a terrible run. They’d only won simple? Which is the past perfect continuous?
C
one game in ten. Then they got knocked out of the

cup, and the board just decided it was time for him 2 What is the form of each structure?
to go. 3 Which structure describes something that happened
10 The ceremony was just for close friends and family, just once? And which describes something that
but then we invited about 500 people to the big happened over a period of time?
reception in the evening. 4 Which time expression shows the period of time?
116
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5 Complete the sentences using the past perfect DEVELOPING CONVERSATIONS
simple or continuous form of the verbs in
brackets.
1 When I found out I
speechless. I just couldn’t believe it.
, I was Showing uncertainty
We use lots of different expressions to show we are
(win)
reporting information that we’re not sure is true.
2 Apparently, they discovered she
As I understand it, she’d already had a son with
money from them for months. Scott Blake.
(steal)
Apparently, she’s got a really good job there.
3 I suddenly realised I the fire on,
G
and by the time I got back to the house, the whole
place was in flames. 10
Complete the phrases in the conversation with
(leave) one word in each space.
IN
4 She from the illness for some time, A: Did you hear about Gavin getting married?
but she anyone about it.
B: Yeah. It was a bit sudden, wasn’t it?
N
(suffer, not tell)
A As 1f as I know, they’d only been going out
5 We finally realised we the turning
for five weeks!
AR
and we in the wrong direction for
half an hour! B: Really? 2A I understand it, they’d actually
(miss, go) been at school together.
A: Right. Well, 3f what I’ve heard, she’s a
really nice woman and, 4a , she’s from an
LE
incredibly rich family.
B: Really? I was 5t they didn’t invite many
PRONUNCIATION people to the wedding because they couldn’t afford
it.
6 Listen and check your answers. Then
IC
67
listen again and repeat what you hear. A: Well, 6a to my friend Justin, she had a
falling-out with her father because he didn’t really
approve.
7 Think of a response to each of these sentences
using the past perfect simple or continuous. 11

H You are going to have a conversation like the one
in Exercise 10 about an imaginary man called
AP
Then work in pairs. Take turns asking the
questions and giving responses. Bill. Invent ‘facts’ about where he has moved to,
why, what it’s like and who he is living with. In
1 So why did your father decide to take up running?
pairs, have the conversation using your ideas
R
2 But how come she didn’t have any money? and the expressions from Exercise 10.
3 What made them decide to move to Brazil? A: Did you hear about Bill moving?
G
4 How come he gave up playing basketball? B: Yeah. From what I’ve heard, he’s gone to Greece.
5 So how come you sold your flat?
EO
AL T
LISTENING 12
Think of some news you’ve heard recently
N H
8 68Listen to two conversations where the about someone you know or a celebrity. Then
work in pairs and have similar conversations to
G
speakers gossip about other people. Answer the

IO RIG
questions for each conversation. the ones you heard in Exercise 8. Use the guide
1 Why do they start talking about the other people?
below to help you get started. Then swap roles.
2 What pieces of news surprise one of the speakers? Ask if your partner knew
/ has heard about … Say no. Ask for more
9 Work in groups. Discuss the questions. details.
AT Y
• What are the most popular gossip magazines in your Give more details about
country? Do you ever read them? Why? / Why not? the news. Include some
N P
information you’re not

• Would you ever consider adopting children? sure is true. Ask more questions and/
O
• Have you ever completely changed your opinion of or add comments.

someone? Why? Answer any questions.
Continue to give more
C
• Do you know anyone who has ever been in a long- details and extra
distance relationship? How did it work? information.
• Would you consider moving to a different country for
love? If not, why not?
93386_13_u13_p114-121.indd 117 01/12/2014 09:11

WORKING IT OUT
SPEAKING 5 Work in pairs. Talk about the following:
• Five people you know who should change their
1 Work in groups. Discuss the questions. habits. Use the structure:
• Do you argue a lot or do you tend to avoid I (sometimes) wish … would(n’t) …
confrontation?
• Five people you know with the characteristics in
• When you argue, who do you usually argue with?
G
Exercises 3 or 4. Use the structures:
What about?
… is so / such a … (S)he’s always … / (S)he never …
• Is there anything you’d like your friends and people
IN
in your family to stop or start doing? For further practice, see page 181 and do Exercise 2.
GRAMMAR
N
READING
2 Look at these sentences. Then work in pairs to
6 Read the introduction to a Wiki page on how to
AR
answer the questions below.
manage conflict. In groups, answer the questions.
1 Can you imagine yourself in any of the four
situations? Why? / Why not?
be always/constantly -ing, wish and
LE
2 Which is the most difficult situation to be in?
would 3 Do you think any of these conflicts could have been
We can use the present continuous and I wish + would to
avoided? How?
show our feelings about habits.
4 How would you try to end each situation if you were
a She’s constantly arguing with people.
IC
involved or were watching?
b He’s very charming. He’s always complimenting you.
c I wish he would listen more carefully.
d I wish she wouldn’t smoke inside the house. H HOW TO
MANAGE CONFLICTS
AP
1 Which structure emphasises habits that could be
positive or negative?
2 Which two adverbs are used with the present
continuous here?
R
Imagine these situations:

3 Which structure shows you’d like someone to
behave differently (but don’t expect them to)?
G
A three-year-old has a tantrum while her parents

Check your ideas on page 180 and do Exercise 1. are shopping. She throws herself on the floor,
kicking and screaming.
EO
3 Add a second sentence to these comments using

AL T
be always/constantly + -ing or wish + would and A parent shouts at a teenager ‘This place is a
the follow-up idea in brackets. mess. I’m constantly clearing up after you and I’m
N H
She’s so affectionate. (give me hugs and kisses) sick of it. I wish you’d put your stuff away and stop
G
being so untidy.’
IO RIG
She’s always/constantly giving me hugs and kisses.

1 He’s not a very good listener. (shut up and let others Two lads start fighting after one of them bumps into
speak sometimes)
the other and spills a drink he was carrying.
2 He’s such a bore. (talk about something else apart
from his job) Two colleagues – a woman, who is relatively new to
AT Y
3 Honestly, he’s so romantic. (buy me roses and say he the company, and a man – have stopped talking to
loves me) each other after clashing several times. The woman
N P
4 She’s so intense about everything. (lighten up a bit complains that her colleague is stubborn and never
accepts any of her ideas. The man says that she is
O
and have a laugh a bit more)

5 Don’t be so defensive! (take everything I say as a constantly making comments which undermine his
personal attack) authority in the office.
C
6 My sister’s so bad-tempered and spoilt. (my dad let

her get her own way) Conflicts are bound to happen on occasion. However,
many can be avoided and when they do happen, we
4 Write comments similar to those in Exercise 3 can learn to handle them better so things don’t get out
describing people with these characteristics. of control. Furthermore, the techniques apply to all
conflicts, whether with babies and toddlers or between
ambitious generous polite stubborn adult colleagues.
competitive mean selfish vain
118
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7 Read the Wiki below. Match the headings a–i 9 Work in pairs. Discuss the questions.
with paragraphs 1–8. There is one extra heading • Do you agree with all the techniques mentioned?
you won’t need. In pairs, check your answers
• Do you think they would work in the four conflicts
and explain your choices.
described in the introduction?
a Mind your language f You need to pay
• Do you think you could learn from any of the pieces
b Not getting angry attention to body
of advice? In what way?
doesn’t mean giving language
in g Remember there are
c Give choices two sides to every
story
d Stay calm
G
h Know the flashpoints
e Don’t wait to repair
the damage i Be flexible
IN
8 Read these sentences. Underline a sentence – or
part of a sentence – from each paragraph in the
N
Wiki that has the same meaning.
1 If you end up insulting people, the situation won’t
AR
improve.
2 When you speak to each other again, don’t talk
about what you said or did before.
3 Another person’s body language may show us that
LE
we are annoying that person unintentionally.
4 We shouldn’t continue to argue just because we
want to avoid seeming weak.
5 It’s OK to provide rules and defend your beliefs.
IC
6 Don’t start shouting.
7 Attempt to delay awkward discussions until less
stressful times.
8 When you think about it, different backgrounds can
H
AP
make you think in different and reasonable ways.
R
[1] [5]
You may be in the right. The child might be screaming Listen to others. When it comes down to it, differences in
G
because you won’t buy him chocolate, a colleague might be gender, generation, character or nationality may produce a
genuinely setting out to block your ideas. Setting children different perspective to yours, and one that is equally valid.
boundaries or standing up for yourself is sometimes Is the child asking for chocolate really saying he’s tired? Is
EO
necessary. What’s important is to successfully steer a path your colleague in a vulnerable position within the company?
AL T
through these confrontations in a calm manner – not to avoid Is the underlying message he’s giving actually ‘I’m worried
them altogether or to simply let others get their own way all about redundancy’?
N H
the time. [6]

G
[2]
IO RIG
Don’t get stuck defending an unreasonable position just for

Don’t raise your voice. If you do, your ‘opponent’ will also the sake of not losing face. Be prepared to accept that you
inevitably increase their volume and the discussion will just may have been wrong or that there might be some middle
turn into a shouting match. ground where you could compromise.
[3] [7]
AT Y
Saying always or never is likely to immediately make people Never tackle sensitive or controversial matters over the
defensive, while wishing someone would do something phone or by email. Remember that gestures and facial
N P
suggests the idea is an impossibility already! Resorting to expressions can provide warning signs that you’re rubbing
personal abuse will then only make matters worse. Instead, someone up the wrong way, which may lead you to change
try using sometimes, or describe your feelings without directly your approach to the subject. The way you stand can also
O
referring to the other person: ‘I don’t like it when people send messages.
scream, “I want”, or ‘Seeing an untidy room upsets me.’ [8]
C
[4] Despite your best efforts, you may occasionally fall out with
Sometimes it’s best to postpone an argument. We all have people. The key then is to try and get in touch as quickly
buttons that certain people know how to push and which are as possible rather than letting things drift and making an
guaranteed to annoy us. It is best to acknowledge this and upsetting incident worse. When you get in touch, don’t go
attempt to step back when you see things coming. In the over old ground again. Say ‘I’m sorry we argued’ or ‘Can we
same way, if you’re not a morning person, for example, try agree to disagree?’ And in return, accept any such offers you
to put off sensitive topics of conversation until later on in the receive with good grace and move on.
day, when you will be naturally less tense.
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G
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H
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FROM THE CRADLE TO THE GRAVE

R
SPEAKING 3 69 Listen and find out what ceremony or rites

G
each person talks about and how the words in

1 Work in pairs. Discuss the questions. Exercise 2 are used.
EO
• Do you know anyone who’s had a baby recently?

4 69 Decide if the statements 1–8 are true (T)
AL T
Do you know any rites or ceremonies around

pregnancy and birth? or false (F). Then listen again and check.
N H
• When do people come of age in your country? Speaker 1

G
What might people do to mark the event? Are there 1 The speaker is a good singer.
IO RIG
any other special ages which people celebrate?

2 The person who says ‘I do’ loudest will be the
• Have you been to any weddings? What were they like? decision maker in the relationship.
• Do people usually celebrate wedding anniversaries Speaker 2
in your country? How? Are there any special
anniversaries? 3 The girls spend thousands of pounds on their outfits.
AT Y
• Are funerals big events in your country? 4 They receive a present at the ceremony.
• Is it better to be buried or cremated? Why? Speaker 3

N P
5 The body is always displayed in a coffin before the

funeral.
O
LISTENING 6 Taking photos of the dead is a sign of respect.

2 Work in pairs. Look at the groups of words and,
C
Speaker 4
without using a dictionary, discuss the following:
7 The speaker is very positive about the Hindu rites
• Which words do you already know the meaning of? carried out at birth.
• What kind of ceremony or rite do you think links the 8 The rites connected with new babies happen ten
words in each group? How? days after birth.
1 reception / a toast / groom / vows
2 turn 20 / traditional outfits / mayor / gather
3 preserve / coffin / respects / grave
4 lips / a blessing / labour / an astrological chart
120
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6 Complete the quotations below with these
nouns.
ambition courage integrity love

compromise honesty justice responsibility
1 Money can’t buy you , but it sometimes

helps to find a wife!
2 Children should be given from an
early age or they will never become adults.
3 is always the best policy in life. Lies will
G
always get you into trouble.
4 You need and greed to get ahead
IN
in life.
5 The key to a successful marriage is friendship
and . Love fades and you can never have
N
everything you want.
AR
6 Freedom and for all is something
worth dying for.
7 It’s better to have and experience
failure, than to lose your principles and have
success.
LE
8 is not only what it takes to stand up and
speak, it’s also what it takes to sit down and listen.
(Winston Churchill)
IC
7 Work in groups. Think of six more values or
concepts.
H• Do you agree or disagree with the quotations in
AP
Exercise 6? Why?
• What examples or symbols can you think of for the
nouns in the box in Exercise 6?
• What core values do you think guide you?
R
• What do you think are the core values that might

5 Work in groups. Discuss the questions. guide the following?
G
• What aspects of the four experiences you heard • a doctor

about are different in your culture? What happens in
• a soldier
EO
your culture?
AL T
• a school
• Do you like the sound of any of the traditions the
speakers talk about? Which ones? Why? • a business
N H
• Are there any traditions around birth, coming of age, 9 Choose three of the ideas or concepts below and
G
weddings and funerals that are changing? Why? Is it one of the values and concepts you thought of
IO RIG
a good thing?
in Exercise 7 and write your own ‘quotation’.
• Are there any traditions you’d like to change? Why? /
Why not?
Curiosity
VOCABULARY Dignity
AT Y
Faith
N P
Values and concepts Friendship

O
When we talk about values (e.g. honour, courage, etc.) and

when we talk about a concept in general or an abstract Hatred
concept, we don’t use an article (a / the).
Liberty
C
People here find death an awkward subject.

Family is core to the Hindu faith. Loyalty
Success
93386_13_u13_p114-121.indd 121 01/12/2014 09:11

14
G
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IC
H
AP
R
G
EO
AL T
BANKS AND
N H
G
IO RIG
MONEY
AT Y
N P O
C
122
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• describe problems connected to personal finances
and banking
• deal with banks
• apologise and explain problems in formal settings
• use descriptive literary language
• express regrets
• use financial metaphors
G
IN
SPEAKING
N
• What do you think is happening in the photo?
AR
• Where do you think it was taken?
• Do you like the idea of giving money as a present?
Why? / Why not?
• Have you ever given or received money as a
LE
present? If so, when?
• How good with money are you? In what way?
IC
• Do you know anyone who has invested money in
anything? What?
• Do you know anyone who has won any money?
H How?
• Do you earn money? Are you happy with what you
AP
make?
• How do you feel about getting into debt? Why?
R
G
EO
AL T
N H
G
IO RIG
AT Y
N P O
C
Unit 14 Banks and money 123
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MONEY TROUBLES
VOCABULARY Money problems LISTENING
1 Complete the sentences with the pairs of words. 4 70 Listen to two conversations involving
problems with banks and money. Answer the
account + insurance currency + inflation questions for each conversation.
budget + debt limit + charges
cash flow + credit market + bailout 1 What does the customer want?
G
credit card + loan savings + pension 2 What problems does the customer encounter?
3 What happens in the end?
IN
1 I had a £250 overdraft , but I went over it
and ended up having to pay something like £80 in 5 70 Listen again. Are the sentences true (T) or
. It was so annoying! false (F)? How do you know?
N
2 During the crisis, the basically collapsed Conversation 1
and then rocketed. Prices went up by
1 The customer can prove where he’s currently living.
AR
something like 500% in just a few months!
3 The company had awful problems and the 2 He pays a regular monthly sum of money towards
bank wouldn’t extend them any , so in the the bills.
end, they went bankrupt. 3 He wants to pay some cheques into an account.
LE
4 The economy there basically collapsed and it wiped 4 There’s a trial period for a current account without
out all of her grandparents’ , so now they fees.
just have to live on the state , which is
tiny! Conversation 2
5 He’s never really learned how to manage a 5 The customer wants around £500 worth of foreign
IC
and so he’s always getting himself into currency.
. 6 They usually hold some Venezuelan currency, but
don’t have any left.
6 Someone somehow hacked into my and
took a load of money, but luckily I was able to claim it
all back on the .
H 7 The customer is pleasantly surprised by the
exchange rate.
AP
7 The bank had to write off billions in bad loans 8 They charge 3% commission when they change
when the housing collapsed. In the end, money.
they were saved from collapse by a government
. 6 Work in pairs. Discuss the questions.
R
8 She ran up huge debts on her , which • Have you ever opened a bank account? What kind?
affected her ability to borrow money. She couldn’t Who with? Was it easy to do?
G
even take out a to buy a new laptop. • How are banks generally seen in your country? Why?
2 Write the verb + noun collocations in each
EO
• Who do you think are the best or worst banks to be

sentence in Exercise 1. with? Why?
AL T
have a £250 overdraft limit / go over my overdraft limit • Have you ever had any problems changing money or
N H
using cashpoints abroad? If yes, what happened?

G
IO RIG
• Which of the problems in Exercise 1 have happened

to people, banks, private companies or countries you
know? When? What happened?
• What other money problems often affect
(a) individuals? (b) banks or private companies?
AT Y
(c) national economies?

• What are the worst problems that can affect each of
N P
these (a–c)? Why?

O
C
124
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GRAMMAR 9 Put the words in the correct order to make
explanations often given after apologies.
7 Look at these sentences. Then answer the
1 the / look / at / once / I’ll / into / matter
questions below.
2 are / the / very / being / today / computers / slow
3 have / some / of / there / been / kind / must / mix-up
Passives 4 down / at / the / I’m / our / moment / is / afraid /
a The £30 will be refunded. system
b It looks as if it’s all been bought. 5 can / we / absolutely / afraid / nothing / there’s / I’m /
do
c They’re often accepted instead of the local currency.
G
6 afraid / to / make / decision / I’m / not / authorised /
d I’ve been caught out before thinking that.
I’m / that
IN
1 Why is the passive used in each sentence a–d? 7 word / can / see / manager / do / and / I’ll / a / with /
my / what / I / have
2 How is the passive formed in each case?
N
3 Do you know how to use the passive in any other
tense? PRONUNCIATION
AR
10
71 Listen and check your answers to
Exercise 9. Notice where the main stresses in
8 Complete the sentences with the correct active each sentence are and the weak forms that
or passive form of the verbs in brackets. are used. Then practise saying the sentences.
LE
1 I only realised that my card 1 last
Saturday when I was doing my shopping in my local
supermarket and the machine wouldn’t 2
11 Work in pairs. Take turns saying and responding
the transaction. I 3 my bank and they said to the sentences below. When responding,
apologise and offer an explanation or solution.
IC
my card 4 because of suspicious activity
over the previous few days. (copy, process, call, block) 1 Why is it taking so long?
2 His business had serious cash flow problems last 2 Why don’t you have any record of my deposit?
year and he 1 huge debts trying to keep
things going. In the end, he 2
All his employees 3
bankrupt.
redundant, the bank
H 3 My driving licence should be sufficient identification,
shouldn’t it?
AP
4
his house and he 5 without a 4 The cashpoint outside has eaten my card.
penny to his name. (run up, go, make, repossess, 5 I keep forgetting my PIN number. Can I change it?
leave)
6 I’ve just had my bank statement. Why am I being
R
3 A politician has been accused of 1 in a charged every time I withdraw money from my local
financial scandal. Michael Hurley, 46, allegedly cashpoint?
2
over £1.3 million from a local council
G
account to a secret account in Belize. He 3

last week after a lengthy police investigation. If CONVERSATION PRACTICE
EO
found guilty, he could 4 to up to ten years

12
Work in pairs.
AL T
in jail. Mr Hurley 5 all charges against him.

(involve, transfer, arrest, sentence, deny) Student A: read File 4 on page 184.
N H
Student B: read File 13 on page 189.

G
Spend a few minutes preparing what to say.

IO RIG
Decide which language from these pages you

want to use.
Apologising and offering explanations 13
Roleplay the conversations. Take turns being
In formal settings, we can use these expressions to the customer and the bank clerk. Sort out the
apologise:
problems that arise.
AT Y
I’m really / terribly / awfully sorry.

I do apologise. 26 To watch the video and do the activities, see the DVD-ROM.
N P
When dealing with problems in business situations, it is

O
common for people to apologise and then offer a polite

explanation or solution.
I’m awfully sorry, sir, but I’m afraid we’re actually
C
completely out of bolivars.

I’m terribly sorry this is taking so long, madam. The
computers aren’t usually this slow!
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MADE OF MONEY
SPEAKING 6 Work in groups. Discuss the questions.
• Which of these topics does the story deal with?
1 Read the traditional Chinese sayings connected
to money. Decide what you think each one death fame and fortune greed justice
means and how far you agree. dignity fear honesty poverty
1 Be careful what you wish for.
G
• Do you agree with the values of the story?
2 A long march starts with the very first step.
• Do you know any similar stories – or any other folk
3 An ambitious horse will never return to its old
IN
tales – connected to money?
stable.
4 When you have only two pennies left in the world,
buy a loaf of bread with one, and a flower with the GRAMMAR
N
other. 7 Look at these sentences from the folk tale. Then
5 Without rice, even the cleverest housewife cannot complete the rule with the names of the correct
AR
cook. tenses.
6 A single tree makes no forest; one string makes no
music.
wish
LE
7 Giving your child a skill is better than giving them a
thousand pieces of gold. I wish we didn’t have to, but we are penniless.
8 A bird can only sit on one branch; a mouse can’t How I wish I’d never opened that bag.
drink more water than flows in a river.
After wish, we use 1 to refer to current
IC
9 An inch of time is worth an inch of gold, but it is situations that can’t be changed and 2 to
hard to buy one inch of time with one inch of gold. talk about regrets about past situations.
2 Work in pairs. Discuss your ideas. Do you know H
any similar sayings to those in Exercise 1? Check your ideas on page 181 and do Exercise 1.
AP
8 Choose the correct form.
READING
1 I wish I hadn’t taken out / didn’t take out the loan, but
3 Read the first part of a Chinese folk tale about at the time I really needed the cash.
attitudes to work and wealth. Then answer the
R
2 I really wish I hadn’t had to / didn’t have to do this,

questions in pairs. but I’ve got no choice.
1 Why do you think the bundles of wood were taken
G
3 I wish I’d stuck / I stuck with my old job.

up to the heavens?
4 I miss travelling. I wish I’d been better / I was better
2 Why do you think the old man refused to let the
EO
with money so I could save up enough to go away

woodcutter take the moneybag he wanted? again.
AL T
3 What problems and/or opportunities did the magic 5 I wish I could’ve paid / could pay you, but I’m still
N H
moneybag bring? waiting for people to pay me back what they owe
me.
G
4 Work in pairs. Look at the words in italics in the

IO RIG
sentences below. Can you remember some of the 6 I wish you’d said / you said something. I might not
more literary words that were used in the story have made such a fool of myself!
in their place? Read again and check. 7 I wish there had been / was something I could say to
1 The bundle in the courtyard had completely make you feel better, but I know there isn’t.
disappeared again. 8 I sometimes wish I’d never started / I never started.
AT Y
2 The poor man decided to hide inside the big bundle It’s turning out to be a bit of a nightmare.
of wood. 9 Discuss what actually happened or what the
N P
3 At midnight, a huge rope came down from the sky. situation is now in Exercise 8.
O
4 It eventually stopped on a cloud and he carefully

10 Write five wishes on a piece of paper.
looked through the sticks.
I wish I was a millionaire …
C
5 The old man laughed.

6 The young man was shown into a magnificent 11
Work in pairs. Play a game of ‘Be careful what
palace, its golden walls shining in the sunlight. you wish for’. Exchange your paper with a
7 The first bag was full of precious things. partner. Your partner should think how the
wishes will go or have gone wrong. Then say
8 Holding tightly onto the enormous rope, the and respond to the wishes.
woodcutter was lowered to the ground.
A: I wish I was a millionaire.
5 Discuss how you think the story will end.
72
B: Your wish is granted, but now you’ll get married
Then listen to the end of the story and see if you to someone who’s only interested in your money.
were right. They’ll divorce you and leave you penniless.
126
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G
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The Magic Moneybag IC
H
AP
There once was a poor young couple who lived in The old man chuckled. ‘I know you are struggling to
a tiny hut. To survive they had to chop extra wood provide food for you and your wife,’ he said. ‘I’ll give
to sell. They kept one small bundle for themselves you a present. Take it with you and it’ll provide you
to make a fire and cook and keep themselves warm with a proper living.’
R
and they left a big bundle in their courtyard, to take The young man was then ushered into a magnificent
to market the next day. One morning when they palace, its golden walls sparkling in the sunlight. He
G
woke up, they found that the bundle they had left in was taken to a room full of moneybags and told to
the courtyard the previous night had mysteriously choose whichever he wanted.
EO
disappeared. There was nothing to do but sell the one

The woodcutter grabbed the largest moneybag,
AL T
they’d been keeping for themselves.

which was crammed with precious things. At that
That same day, they chopped more firewood, left
N H
moment, the old man became very serious. ‘No!

a large bundle in the courtyard again and kept a I’m sorry. Not that one. Take this one. It is empty
G
small amount of wood for themselves. The following now but will provide you with money for your
IO RIG
morning, the bundle in the courtyard had vanished whole life – but only as long as you take just one
again. The same thing happened on the third and piece of silver from it each day and never more than
fourth days as well and by the fifth day the poor man that.’ The poor man reluctantly agreed. He took the
was so desperate, he decided to conceal himself inside empty bag and, clinging onto the enormous rope,
the big bundle in the courtyard in order to find out was lowered to the ground.
AT Y
where his wood had been vanishing to. At midnight,

an enormous rope descended from the sky, attached Once home, he told his wife the story and she was full
N P
itself to the bundle and lifted it up to the heavens, of joy. From then on, they’d open the moneybag every
with the poor woodcutter still inside it. morning and a lump of silver would roll out. They
O
started saving up.

It eventually came to a halt on a cloud and he peered
through the sticks and saw an old man with long, grey Time passed slowly. One day, the husband suggested
C
hair approaching. As the old man was untying the buying an ox, but his wife disagreed. Later, he
bundle, he found the woodcutter inside and asked, suggested buying some land, but his wife didn’t
‘Other people only cut one bundle of firewood a day. agree to that either. More time went by, and the wife
Why do you cut two?’ proposed building a proper cottage with a good roof.
The husband was desperate to spend the money and
The poor man replied, ‘I wish we didn’t have to, but said, ‘As we’ve got so much, why don’t we build a big
we’re penniless. We keep a little for our own use but mansion?’ The wife couldn’t dissuade her husband
we have to cut the rest to sell so we can buy rice.’ and reluctantly went along with the idea.
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G
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IC
H
THE LUCK OF THE DRAW
AP
SPEAKING
R
1 Work in pairs. Discuss the questions. PRONUNCIATION

G
• Are there lotteries in your country? 2 73 Listen to an alternative way to
• What do you know about them? express three of the statistics in the Fact
EO
File in Exercise 1 and find the numbers they

AL T
• Which of the facts about lotteries below do you find

interesting, surprising or unsurprising? Explain why. match with.
N H
3 74 Think of two different ways to express

each of these figures. Then listen and repeat
G
• The first lottery occurred in China about 200BC.

IO RIG
the numbers you hear.

The Great Wall of China may have been partly
funded by it. 1 3,700,000
• Winners of Dutch lotteries in the 17th century 2 1,500
received paintings. 3 0.02
AT Y
• The word lottery comes from the Dutch word 4 2/3

loterij. 5 40%
N P
• Lotteries were banned in the United States between 6 -10°

1890 and the mid-1960s.
O
• The hardest lottery to win is the Italian 4 75 Listen and write down the numbers
SuperEnalotto – with odds for the top prize of over you hear in the six statistics. Then compare
C
622 million to one. your answers in pairs. Can you remember the
complete statistics?
• The biggest jackpot win for a single person is
currently $370,900,000.
• 28% of the money spent on the lottery in the UK
goes to ‘good causes’. These include charities, • How do you think these statistics are worked out?
preserving British heritage, funding Olympic • Do you think the statistics are true, probably true or a
athletes, and subsidising theatre and the arts. bit dubious?
• Have you heard any interesting or dubious statistics
recently? What about?
128
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UNDERSTANDING VOCABULARY LISTENING
8 Work in groups. List reasons someone might
give for banning a lottery.
Metaphor
Many words and expressions, such as those connected to 9 76 Listen to the first speaker (Zak) in a debate
money, are used metaphorically. Often this metaphorical about banning lotteries and note what reason he
usage is more common than the literal usage. gives in favour of banning them.
The odds of winning the SuperEnalotto are 622 million to 10
Explain the points Zak was making when he
one. (literal)
mentioned the following:
A: What are the odds he’ll be late? (metaphorical)
G
1 promising to give people $2.6 million in the next
B: Oh, he’s bound to be! quarter of a million years
IN
2 the focus of the marketing of lotteries
6 Complete each pair of sentences with one of 3 subsidising opera and Olympic sportsmen
these words. You may need to change the form.
4 only having to choose six numbers to get rich
N
bet gamble lottery stake 5 dreaming of a mansion and a Ferrari
earn jackpot odds waste
AR
6 the story of John from Sydney
1 a He doesn’t much. He’s still a junior in 11
76 Listen again and check your ideas. Then
the firm. discuss the questions.
b After all that hard work, I think we’ve
LE
1 What mark out of ten would you give Zak’s speech?
a break.
2 a I wish we hadn’t bought it. It was a 2 Do you agree with his points? Why? / Why not?
of money! 3 What counter arguments could someone make?
b I wouldn’t your breath. You’ll never
12
77 Listen to the opposing speaker, Stacy, in
IC
persuade him to change his mind.
the debate. Take notes on Stacy’s reply to Zak.
3 a He £50 on a horse to win, but it came
second.
13 Compare your notes in pairs and then in groups.
b I
that work.
it was nice to have a break after all H Finally, compare what you understood with the
audio script of Stacy’s arguments on page 209.
AP
4 a I don’t , especially at casinos. I’m
not lucky.
b A recent report has warned that people are • What mark would you give Stacy?
with their lives by buying cheap • Who do you think won the debate? Why?
R
medication online.
• Do you think any of the points they made were
5 a He’s the clear favourite to win at of irrelevant, clever, stupid or confusing?
G
2 to 1.
b She recovered from the illness against all
SPEAKING
EO
.
AL T
6 a I won £10 on the . I got three numbers 15

Work in small groups to prepare a debate similar
out of six. to the one you heard between Zak and Stacy.
N H
b Finding a decent restaurant there is a bit of a Decide which of the topics below you want to
. debate, or propose your own topic.
G
IO RIG
7 a There’s a rollover on the lottery because no-one • ‘Money is the root of all evil.’ Discuss.
won last week. The is something like
$30 million now. • ‘The best things in life are free.’ Discuss.
b He hit the when he got that job. It’s • ‘The world would be a better place without banks.’
great. Discuss.
AT Y
8 a We sometimes play poker for money, but only for • ‘Everyone should have to vote.’ Discuss.
a very small each – one cent – and you • ‘Debating should be part of everyone’s schooling.’
N P
can only raise it to ten! Discuss.

b It’s important voters understand the issues
16
Divide your group into two teams. One team
O
because there’s a lot at – people’s jobs

and their future security! should defend the statement for the topic you
have chosen; the other team should counter
C
7 Work in pairs. Choose one of the questions to it. Prepare your arguments. Look back at
talk about. the debate you heard to find techniques and
• What aspects of life do you think are a lottery in your expressions you want to use.
country? Explain why.
• What is at stake in the next election in your country?
17
Each team should nominate a speaker. Then
Explain why. have your debate in front of another group. The
other group will give each team marks out of ten
• Can you think of someone you know or have heard and decide the winner. Your group will then do
about who survived against great odds? Explain what
the same for them.
happened.
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VIDEO 7
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NUBIAN WEDDING
IC
1 You are going to watch a video about a 6 The dancing continues from early evening till
ceremony which the girls in the photo take part
in. Before you watch, discuss:
H the next day.
7 Nubia derives from an old word for gold and refers to
AP
• what country you think they are from gold that used to be in the area.
• what they’re doing 8 After the of rings, the bride’s mother
kisses the couple.
2 27 Watch the video and take notes about the
R
people and their celebration. Then complete 5 Work in groups. Discuss the questions
each of the following in ways that are true for connected to the video.
G
you. • In what ways are Nubian weddings similar or

different to weddings in your country?
EO
I didn’t quite understand … The … is similar to … • What other people have had to move from their
AL T
I was surprised that … I’d like to know … homelands? What happened? Why?
I found … interesting. • What’s the longest party / celebration you have been
N H
to? How long did it last? What did you do?

G
3 Work in pairs. Compare your notes and discuss

IO RIG
• Have you ever had to sign legal papers? What for?

what you thought of the film using the ideas • Are there any mines in your country? What kind?
from Exercise 2. Have you ever visited one?
4 Complete the sentences with a singular or plural
form of the words in the box. UNDERSTANDING FAST SPEECH
AT Y
blood exchange mean mud paper 6 Look at this extract from the video. To help you,
groups of words are marked with / and stressed
N P
dam land mine noon ritual

1 The is celebrated by the entire village for Practise saying the sentence.
O
seven days and nights.

even THOUGH / there in the old VILLage / there was no
2 The couple met once and were reunited when an
C
official came to sign the legal . electRIcity / or MEANS of transporTAtion like we have
3 The perfumes and incense are supposed to get the here NOW // STILL // LIFE there was BEtter // THERE
groom’s moving and give him energy. we USED to KEEP our NUbian traDItions / and NUbian
4 The people were removed from their ancient LANguage // NUbian LANguage could be in DANger
when they were flooded to build a here toDAY.
.
5 The old village had houses and lacked 7 28 Listen to how the narrator said this
of transport, but the old man preferred it. sentence. Now you have a go! Practise saying the
extract again fast.
130
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REVIEW 7
5 I wish I’d / I hadn’t / I wouldn’t have never met you.
6 I wish I hadn’t to / didn’t have to / hadn’t had to do
military service. They were the worst two years of my
life.
GRAMMAR 7 I wish he wouldn’t be / hadn’t been / wasn’t so
selfish. He only ever thinks of himself.
1 Complete the text with one word in each space. 8 I feel so useless. I wish there was / is / could’ve been
After we had 1 married for a few years, my something I could do to help.
husband and I decided to close our separate bank
accounts and put all our money into one joint account.
G
He 2 been telling me what a good idea it
was for ages and in the end, I just gave in. Looking VOCABULARY
IN
back on it, though, I wish I 3 . The problems
5 Match the verbs (1–8) with the collocates (a–h).
started a few weeks ago. My joint card 4
rejected a couple of times and when I phoned the bank 1 run up a a loan / a mortgage
N
about it, they said our overdraft limit 5 been 2 take out b a rocky patch / a tough time
repeatedly exceeded over the preceding weeks. At first 3 live on c face / your temper
AR
I thought perhaps our account had 6 hacked 4 stand up d an offer / you may be wrong
into, but when I spoke to my husband about it, he
5 go through e huge debts / a big bill
admitted he’d been spending too much. We’re so badly
in debt now that we’re going to have to sell our car. 6 accept f your voice / taxes
LE
I wish we 7 have to, but what can we do? Still, 7 lose g for yourself / against racism
at least everything should 8 paid back by the 8 raise h ten pounds a day / very little
end of this year!
2 Complete the second sentence so that it has a brackets to form a word that fits in the space.
IC
1 I’m in charge of 35 people, so the job carries quite
word given. Do not change the word given. You a lot of . (responsible)
must use between two and four words, including H
the word given. 2 We’ve known each other since we were kids. It’s
maybe the most important of my life.
AP
1 He never really helps me with the housework. (friend)
I me with the housework from time 3 On the whole, I try to avoid whenever I
to time. WISH can. (confront)
2 I wish he wouldn’t take things from my room without 4 The national bank collapsed, and that totally wiped
R
asking me first. out all our . (save)

He things from my room without 5 The bank just said they wouldn’t any more
G
asking me. ALWAYS credit to a new business. (extension)

3 He’s a terrible listener. He’s always talking over the 6 He was a controversial figure who inspired
EO
top of everyone else. and affection in equal measures. (hate)

AL T
He’s a terrible listener. He to

anything anyone else says! NEVER 7 Decide if these words are connected to life-
N H
changing events, banks or gambling and in what

4 I hate being this height. I’m about ten centimetres way.
G
shorter than all the rest of my friends.

IO RIG
I hate being this height. I really a bailout currency in labour an overdraft stakes
taller. WISH charges the jackpot odds retrain vows
5 I can’t give you a lift today, I’m afraid. My car is in the
garage. 8 Complete the story with one word in each space.
AT Y
I can’t give you a lift today, I’m afraid. My car

at the moment. FIXED From what I’ve 1h , the board basically
N P
6 I can’t accept this cheque, I’m afraid. There’s no decided that it was 2t to let him go quite a
signature on it. while ago. 3Ap , he didn’t get on with some
O
I’m afraid I can’t accept this cheque. It of the other directors – 4r them up the wrong
. SIGNED way, you know. Then when the company started
C
suffering during the crisis and having serious cash-

3 Choose the correct word or form. 5
f problems, he got the blame. He was
1 When I came out of my house this morning, I saw accused of mismanaging the 6bu and getting
that our car was / had been broken into. the firm into serious 7d so, as I understand it,
2 I’d been looking / looked forward to it for so long but despite the official statement saying how he’s always
in the end, it was a bit disappointing, really. acted with absolute 8in and everything, he’s
3 Have you seen the news? Something terrible has really getting sacked!
been / has happened in Cairo.
4 Of course they all denied be / to be / being involved
in the scandal.
Review 7 131
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15
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AP
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EO
AL T
N H
G
IO RIG
AT Y
FOOD
N P O
C
132
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• explain how to cook things
• give approximate meanings
• get better at linking ideas together
• talk about food programmes and memories of food
• discuss food-related stories in the news
G
SPEAKING
IN
• What do you think the relationship between the
people in the photo is?
N
• What do you think they’re cooking? Why?
AR
• How do you think they might cook the food they’re
preparing?
• Have you ever done any cooking like this?
LE
• Can you cook? What’s your best dish?
• How did you learn to cook the dishes you can
make?
IC
• Is there any food you typically prepare together
with your family or friends? When?
• Do the men or women in your family do the bulk of
H the cooking? Or does it depend?
AP
R
G
EO
AL T
N H
G
IO RIG
AT Y
N P O
C
Unit 15 Food 133
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G
IN
WHAT’S COOKING?
N
AR
VOCABULARY Food and cooking 4 Work in pairs. Look at the verbs in bold in
LE
Exercise 3. Tell each other which you have done
1 Look at the pictures in File 16 on page 190. In in the last month. Then think of two more things
pairs, discuss the questions. you can do each verb to.
• Are there any foods you’ve never tried? You can peel bananas and potatoes.
IC
• Are there any you didn’t know in English?
• Are any of them difficult to buy where you live? LISTENING
• Which five of these foods do you like the most? 5 79 Listen to a conversation where a woman
• Are there any you can’t stand? Why not?
H comments on a dish and asks how it’s made.
Note down the ingredients.
AP
• Are there any foods you love that aren’t pictured?
2 Work in groups. How many of the foods from 6 79 Discuss with a partner what you remember
page 190 can you remember? Put them into the about how the dish was made. Then listen again
categories below. and take notes. Finally, compare your notes in
R
groups.
fruits / nuts:
G
fish / seafood:
• Do you like the sound of the recipe? Why? / Why not?
vegetables / salads:
EO
• Do you know anyone who has a special diet or who

AL T
pulses / beans: avoids certain things like salt? What do they have to
eat or avoid? Why?
herbs / spices:
N H
• Who’s the best cook you know? What are their best
G
dishes?
3 Complete the sentences with these words.
IO RIG
almonds chocolate courgette mixture peaches DEVELOPING CONVERSATIONS

chickpeas coconut grapefruit parsley trout
1 Peel the and remove the stones.

Vague language
AT Y
2 Steam the . When it’s ready, the flesh

should come away from the bones easily. We can show something is not exact by adding -ish to
adjectives or -y to nouns. We can also add kind of or sort
N P
3 Soak the overnight in water and then boil of before adjectives and verbs and like before nouns.
them for two hours.
O
It’s a greyish white stick. It gives a kind of citrusy flavour.

4 Melt the and mix in the raisins. It looks sort of like a spring onion.
C
5 Squeeze some juice over the salad. You know, like a big orange squash.
6 Slice the and fry the slices till they are With quantities, we use words such as roughly / about / or
slightly brown on each side. so.
7 Crush the and sprinkle on top of the cake. Use roughly a cupful.
8 Chop some and sprinkle it onto the soup. Leave it to boil for fifteen minutes or so.
9 Add the milk. Bring it to the boil and then
leave for about 30 minutes, but stir it occasionally.
10 Blend the whole until it’s smooth.
134
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10
Read the Grammar box. Then choose the correct
options to complete the recipe below.
First you chop some onions 1and / after put them in
some oil. Fry them for a few minutes. Actually, you
should heat the oil a bit beforehand and 2when / then
you put the onion in, it should sizzle. 3Then / After you
need to turn the heat down, 4as / so you want the onion
to cook slowly 5then / so it becomes nice and sweet.
I also like to add some garlic, 6although / however I
know most people don’t. Anyway, 7while / during the
onion is cooking, peel about four big potatoes and cut
G
them into little pieces – quite small, 8otherwise / unless
they’ll take ages to cook.
IN
9
Once / Afterwards the onion has started to turn brown,
add the potatoes and continue to cook everything
10
until / when the potato is soft. The onion won’t burn
N
11
provided / unless you mix it in with the potato and stir
the mixture now and then.
AR
Break about eight eggs into a bowl and whisk them
with a touch of milk. Spoon the cooked mixture into the
whisked eggs – without any of the oil 12if / in case you
8 Make the sentences less exact by adding the can avoid it – and mix it all together.
LE
forms in brackets in the correct place. You might You then pour away the oil in the pan – apart from
have to change the spelling. about a spoonful – and heat it up again so it’s very hot.
13
When / Then pour the egg and potato into the pan
1 You bake it in the oven for twenty minutes. and after about a minute, turn it down low and let it
(roughly) cook 14for / during about ten minutes. You then need to
IC
2 I generally sprinkle some herbs on top and two get a big plate or flat lid to put on top of the omelette
teaspoons of crushed pistachios. 15
for / to turn it over and cook the other side.
(about)
3 If you add a squeeze of orange, it gives it a sweet
finish, which is really nice.
H
AP
(kind of) CONVERSATION PRACTICE
4 The colour put me off at first. It was green blue, but it
tasted great. 11
Work in pairs. Discuss how many of the different
(kind of / -ish) kinds of dishes below you could cook. For each
dish, decide what ingredients you’d need and
R
5 It has an odd oil texture and a weird egg smell.

(-y / -y)
how you’d cook the dish.
G
• a stir fry • a tart or a cake

6 You need a large pan, because you add two litres of
fish stock. • a pasta dish • a rice-based dish
EO
(-ish / or so) • a stew • a curry

AL T
7 If it’s a small chicken and isn’t stuffed, then it should • a vegetarian dish • a salad
only take 40 minutes to roast.
N H
(-ish / or so) 12
Choose whichever one of the dishes above you
think you would cook best. Change partners.
G
8 It’s a potato, but it’s rounder and it’s got purple skin
IO RIG
and the flesh is orange. Have conversations similar to the one in

(like / -ish / kind of) Exercise 5. Follow this guide. Then swap roles.
9 Work in pairs. Using vague language, describe Start by saying: Mmm!
different foods for your partner to guess. This is delicious! What’s
in it?
A: It’s biggish with a yellowish skin, very juicy flesh and
AT Y
a kind of lemony flavour. It’s quite bitter. Explain what’s in the

dish.
N P
B: Is it a grapefruit?
Ask questions about the
taste and about how to
O
GRAMMAR make the dish.

Answer the questions as
C
best you can.

Linking words Check details when
You have learnt a number of words in this book that you’re not sure about
make the relationship between two ideas in a sentence ingredients or what to
or between two sentences clear. For example, order and do.
time (and, when, after, once, then, afterwards, while,
during, etc.), result and reason / purpose (as, so, to),
contrast (although, however) and condition (if, in case, 29 To watch the video and do the activities, see the DVD-ROM.
provided).
Unit 15 Food 135
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THIS TAKES ME BACK
SPEAKING • Give an example of a smell or food you can’t stand
because of a past experience.
1 Work in groups. Discuss the questions. • Explain the opinions you agree with in the post and
• What cookery programmes have you heard of? give a further example.
Do you watch any? Why? / Why not? • Explain what you disagree with in the post and why.
• What films do you know where food plays an • Explain what’s good about MasterChef or similar
G
important part? What are they about? Do you programmes.
like them?
• Recommend another film connected to food
IN
• Do you ever read blogs about food? Do you read any and say why.
other blogs? What are they about?
• Explain some other research connected to taste and
N
smell.
READING
AR
2 Read the blog post and decide which of the UNDERSTANDING VOCABULARY
following opinions the writer gives. Underline
any examples or evidence given in the text.
1 Ratatouille is more worth watching than MasterChef. Prefixes
LE
2 People should spend more time preparing food. In the article, the author mentioned non-existent
differences and a semi-cooked dish.
3 It’s a waste of money buying expensive wine.
We make lots of words by using prefixes like non- and
4 How good we think something tastes is influenced
semi- before a root word. They modify the meanings of
by language and price.
IC
the words they are added to. For instance, non-existent
5 We should question the way food is wasted when a differences are ones that don’t exist, while a semi-cooked
lot of people are living in poverty. dish is not completely cooked.
6 Cooking is about caring for others, sharing food and
creating memories.
H
6 Complete the definitions with these prefixes.
AP
3 Work in pairs. Discuss your ideas for Exercise 2 dis mis non over pro semi
and decide which is the main argument. ex multi out pre re super
4 Work in pairs. Look at the words in bold and
1 many – as in -cultural or -lingual
R
think about what they might mean from the

context. Then answer the questions. 2 no longer – as in -soldier or -president
G
1 What do you use to flick through the channels? 3 wrongly – as in manage a situation or
What else might you flick through? inform the public
EO
2 If you come across a film or some research, were 4 more or better than – as in perform a
AL T
you deliberately looking for it? competitor or grow your clothes

3 Is a subtle difference, change or shift of direction 5 too much – as in stay your welcome or
N H
easy to detect? do it
G
4 What’s the difference between an expert and a 6 not – as in -stick pan or -existent
IO RIG
so-called expert? 7 opposite – as in obey an order or

5 Can you predict a random event or a random qualified
choice? 8 before – as in -war or -heat the oven
6 What do you think would be examples of a 9 again – as in play a game or read a
fancy car?
AT Y
book
7 What word could replace chuck? 10 partly – as in -professional or
N P
8 Why might you stop reading an online review if -conscious

there’s a spoiler alert? 11 in favour of – as in -GM food or
O
9 Who else (apart from a critic) might pass judgement -democracy campaigner
and on whom? 12 extremely – as in -fit or a -posh hotel
C
5 Write a comment about the blog post. Choose 7 Work in pairs. Challenge each other to think of
two of these ideas to write about. Then share another example for each prefix. Your partner
your comments with other students in the class. should put their word into a sentence.
• Give an example of a food or smell that reminds you A: pre-
of someone or some time.
B: I buy a lot of pre-cooked meals.
• Give an example of a special meal you remember
having.
136
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About Reflections Restaurant recommendations Recipes Photos
FOOD, FRIENDS, FAMILY PREVIOUS POSTS

granny’s apple pie; first picnic of the year; other
names for the children’s menu; simple stews
Flicking through the channels last night trying to find something
that wasn’t MasterChef (apparently there are versions in 40
countries now!), I came across the animated film, Ratatouille. I’ve
seen it before, but I’d say it’s the best ever film about food, so I
G
watched it again and realised it sums up what this blog’s about.
IN
If you haven’t seen it, the film’s a rags-to-riches tale of how a rat
becomes a chef in a top Parisian restaurant – silly I know, but bear
with me.
N
The rat has to defeat two rivals. On the one hand, there’s the head
chef who has plans to use the name of the restaurant to brand
AR
frozen fast food. He represents the food industry – processed,
cheap, inauthentic. On the other hand, we have the painfully
thin food critic writing his reviews with a view to finding fault
and roasting reputations. He essentially represents what I call the
LE
Masterchefisation of cooking, where drama is created out of subtle,
not to say non-existent, differences.
The thing is, when it comes to taste, subtleties are actually lost
Come on! He could be a top chef!
on the vast majority of us. You’ll remember my amusement in a
IC
previous post at research which showed most people in double-
blind tests thought cheap wine tasted better than ridiculously
expensive ones. I also came across this research that showed even
prizes judged by so-called experts turn out to be completely
random. The same judges assess the same wines differently every
H
AP
time. But of course, if you say something’s a prize winner or it costs
a lot, people do believe it tastes better (see here for some research)
and that’s what MasterChef is all about: it suggests taste is all about
expense and fancy technique, so if you don’t cook your potato
R
three different ways, using £1000 worth of kitchen equipment, it’s

essentially inedible.
G
Honestly, the other day I saw a chef reject one of the competitor’s
dishes, not because it was semi-cooked, but because the tiny spots
EO
of sauce around the edge of the plate were unevenly spaced apart.
AL T
‘I can’t possibly serve that to my customers – start again!’ and he

chucked it in the bin. And this in a country where the number of
N H
food banks providing free food for the poor has doubled in the last
G
two years!
IO RIG
I’m sorry, but it’ll still taste like a pumpkin!

Which brings me back to Ratatouille and the key scene, which, in
contrast to MasterChef, always fills me with joy. (Spoiler alert for
those who haven’t seen it.) The miserable food critic has come to
the restaurant to pass judgement on the new chef (the rat!). How
on earth will they impress him? The little chef prepares a dish of
AT Y
ratatouille, shocking the other cooks, who are convinced the critic
will destroy them because ratatouille is such an unsophisticated
N P
dish – essentially vegetable stew. But on tasting the first mouthful,

the critic is transported back to his childhood. He remembers
O
coming home upset because he’d fallen over. His mother sits him
down and places a plate of ratatouille before him. It’s fresh, it’s tasty,
C
but more than anything, it’s the taste of comfort and of a mother’s
love. The critic smiles.
The memories we collect connected with food and meals are so
much more valuable and real than technique and expense. They
say, ‘you are what you eat’, but I’d say we’re the memories of the food
we eat. Anyway, let me know what you think. Do you agree? Have
you got any memories connected with food?
COMMENTS 6
Unit 15 Food 137
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FOOD FOR THOUGHT
LE
VOCABULARY Food in the news 3 Work in pairs. Compare your ideas. Then think
of one more collocation you would expect to
1 Work in pairs. Look at the newspaper headlines find in each story.
IC
below. Discuss what you think each story will
involve. Explain which you’d be most interested
in reading. LISTENING
a FARMERS’ PROTEST ENDS IN RIOT
4
H 80Listen to four news stories about food.
Match each one with a headline from Exercise 1.
AP
b 5 Compare your ideas in pairs. Which eight
SHOPPERS URGED TO CHANGE HABITS TO CUT FOOD WASTE collocations from Exercise 2 did you hear? Can
you remember what was said about each of
c
R
Call for ban on fast food advertising them?
d 6 80 Listen again and answer the questions

G
POOR FOOD HYGIENE ACCUSATIONS about the four stories.

PROVE TO BE A DIRTY LIE 1 a What kind of food fraud has been going on?
EO
b What effect has the scandal had on shopping

AL T
e BIG DATA ANALYSIS TO SOLVE habits?

GLOBAL FOOD SHORTAGES
N H
2 a What is Mr Gunning accused of doing?

G
f b What do you learn about his trial?

GOVERNMENT PROMISE TO ACT
IO RIG
3 a What disturbing predictions are made?

IN BID TO END FOOD FRAUD b What’s the function of the e-pills and how will they
work?
2 Match the collocations with the headlines in 4 a How much food is being wasted in the UK?
Exercise 1. There are two for each headline. b In what way does wasted food ‘cost consumers
AT Y
1 tackle rising rates of obesity three times over’?

N P
2 cut farming subsidies 7 Work in pairs. Discuss the questions.

3 prevent widespread hunger • One of the four stories you heard is an urban myth.
O
4 clash with police Which do you think this is? Why?

5 exclusive restaurants • Have you heard any other urban myths?
C
6 appalling wastefulness • Do you know any news stories similar to the other
three you heard? What do they involve?
7 the damage that negative publicity does
• What other problems do you think will arise as the
8 organised criminal gangs
global population increases?
9 abandon weekly supermarket visits
• How much do you know about big data – and the
10 prohibit commercial sponsorship issues around the way it’s analysed?
11 develop more efficient farming techniques • How do you think food waste could best be tackled?
12 uncover illegal activity Why?
• Do you think you or your family waste much food?
138 What kind? Why?
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10
Complete the second sentence so it has a similar
meaning to the first. Use between two and five
words, including the correct form of the word in
bold.
1 We strongly recommend that the government
rethinks its policy.
We would its policy on this matter.
URGE
2 The government have accepted an offer for the
farmland from a private company.
G
The government the farmland to a
private company. AGREE
IN
3 My son is three now and he never wants to eat
anything healthy.
My son just totally anything healthy
N
at all. REFUSE
AR
4 My grandmother always makes her special apple pie
every time we go and visit her.
My grandmother always her special
apple pie every time we go and visit her. INSIST
LE
5 A friend of mine said we should try this new
Vietnamese place near here.
GRAMMAR A friend of mine this new
Vietnamese place near here. SUGGEST
IC
6 Given the cod shortages, fish and chip restaurants
Patterns after reporting verbs are suggesting that customers try alternatives.
When we report what people said, we often just Given the cod shortages, fish and chip restaurants
summarise their main ideas. We use lots of different verbs
to do this (promise, accuse, recommend, etc.).
H are alternatives. ENCOURAGE
7 The company has expressed regret after it was
AP
The patterns that follow these verbs vary and depend on caught selling contaminated meat.
the first verb used. With some verbs, only one subsequent
pattern is possible, while with others different patterns are The company contaminated meat.
possible. APOLOGISE
R
8 The firm rejected all accusations of involvement in

8 81 Read the Grammar box. Try to complete the scandal.
G
the four sentences from the news stories in The firm categorically involved in
Exercise 4 by using the correct patterns for the the scandal. DENY
verbs in brackets. You may also need to add
EO
11
Work in groups. Tell a partner some examples of
extra words. Then listen to check.
AL T
things that:
1 The government is promising a full
• people are currently being urged to do – or not do.
N H
investigation. (carry out)

• someone famous has been accused of doing
G
2 Gunning is accused habitually

recently.
IO RIG
a cockroach into his food as he neared the end of his

meals. (introduce) • you’ve promised to do recently.
3 Many experts recommend technology and • you’ve had to apologise for doing recently.
data analysis to help improve the situation. (use) • someone famous has been criticised for recently.
4 A new report urges shoppers weekly • you have refused to do.
AT Y
supermarket visits. (abandon)

9 Match each of the sentences in Exercise 8 with SPEAKING
N P
one of the four patterns a–d. Then match the

verbs in the box below to the patterns. 12
Imagine you are going to make a podcast. With a
O
partner, think of a food-related news story. This

a verb often followed by infinitive (with to)
could be one of the two stories from Exercise 1
C
b verb often followed by -ing that weren’t included in the news stories you
c verb often followed by person + (not) + infinitive listened to – or it could be a different story that
(with to) you have heard.
d verb often followed by a preposition + -ing 13
Prepare a short podcast about your story. Use as
much language from these pages as possible.
advise consider intend suggest
agree deny insist threaten 14
Present your podcast to another pair. Who told
apologise encourage refuse warn the most interesting story?
confess imagine remind worry

Unit 15 Food 139
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16
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IN
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H
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G
EO
AL T
N H
G
IO RIG
AT Y
BUSINESS
N P O
C
140
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• explain why you are phoning
• be more formal in business contexts
• pronounce email addresses and websites
• talk about how companies and markets develop
• explain and sell products and services
G
SPEAKING
IN
N
• Who do you think the trader is talking to on the
phone? What about?
AR
• Why do you think there are no women in the
picture?
2 Work with a new partner. Discuss the
questions.
LE
• Would you like to work in business?
Why? / Why not?
• Do you think discrimination exists in business in
your country? Why? / Why not?
IC
• What was the last call you made to each of the
following? What about? How did it go?
H a a family member
b your bank or other service provider
AP
c your workplace or school
d a client or employee
R
G
EO
AL T
N H
G
IO RIG
AT Y
N P O
C
Unit 16 Business 141
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G
IN
N
AR
LE
I’LL CHASE IT UP
IC
H
AP
VOCABULARY Reasons for phoning LISTENING
1 Match the two parts of the sentences. 3 82Listen to a conversation between two
1 I’m just phoning to chase up colleagues. Answer the questions.
R
2 I’m just phoning to remind you 1 Why is Ian calling Claudia?

3 I’m just phoning to try to arrange 2 What does he suggest?
G
4 I’m just phoning to pass on 3 How does Claudia respond?

EO
5 I’m just phoning to check 4 What arrangements do they end up making?

AL T
a an overdue payment on your account with us. 4 83 Now listen to a second conversation
b stock levels in the warehouse. between a client and a customer services
N H
c that you have an appointment with Mr Tanaka at 3. operator. Complete the note below as you do so.
G
IO RIG
d my thanks to you and your team.

e a suitable time and place for the next meeting. Order no.:
Date placed:
6 I’m just calling to let you know
7 I’m just calling to enquire Client’s name:
AT Y
8 I’m just calling to confirm Email address:

9 I’m just calling to apologise for Action:
N P
10 I’m just calling to see

O
f the mix-up earlier. 5 Work in pairs to compare your notes.

g I won’t be able to make the meeting tomorrow.
C
h whether you’re taking on any staff at the moment. DEVELOPING CONVERSATIONS

i about the vegetarian options on your menu.
j a booking for three nights next week.
2 Work in pairs. Think of one other possible Using would to show formality
ending for each of the sentence beginnings in One way we can make sentences sound more polite and
Exercise 1. less direct is to use would. It is often used in more formal
contexts. We also use other more formal words with would.
I’m just phoning to chase up an order I placed last I was wondering if you’d like to join us sounds more
month. formal than Do you want to come with us?
142
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11
85 Now listen and write down the email
and website addresses you hear. Compare
your ideas with a partner.
12
Work in groups. Swap your email address
with the other students. Then recommend
five websites each. Give the addresses and
explain why you like them.
G
GRAMMAR
13 Look at these sentences from the conversations
IN
in Exercises 3 and 4. Then work in pairs to
answer the questions below.
N
The future continuous
AR
We occasionally use a future continuous form when
making arrangements and plans.
a I’ll be visiting Barcelona for a trade fair so I’ll be able
to fit in a day with you then.
LE
b It’ll be going out today by special delivery so it’ll be
with you first thing tomorrow.
1 Which of the forms in bold is the future continuous?
IC
2 Which shows a previous arrangement or plan?
3 Which shows a more recently made plan or promise?
H Check your ideas on page 183 and do Exercise 1.
AP
6 Look at audio scripts 82 and 83 on page 211. 14
Complete the sentences by putting the verbs
Find two examples in each conversation where in brackets with will/won’t and a simple or
would is used to be polite. continuous form.
R
7 Rewrite the sentences using would and the 1 the head office when you’re in
words in brackets so that they sound softer and Japan? We could have a meeting then. (visit)
more polite.
G
2 I’m sorry we’ve got nothing available now, but it’s

worth contacting us again in the run-up to Christmas
1 Is Friday good for you? (at all)
as we new staff then. (take on)
EO
2 Can you make the 29th? (able / at all)

3 I to the Cairo office later on today,
AL T
3 Do you have the address there? (happen) so I and chase up the projected
sales figures. (go / try)
N H
4 Can you just spell the street name? (mind)

4 We a new flagship store in Tokyo
G
5 Do you want to come with us? (wondering / like)

soon, so that our profile quite a bit.
IO RIG
6 Can you email me over the details? (possible) (open / boost)

7 Any day next week is good for me. (suit) 5 Thanks for the offer, but I late
8 If it’s OK with you, I don’t want to. (mind / rather) tonight, so I able to make the
dinner. (arrive / not be)
8 Work in small groups. Arrange a time and place
AT Y
for a meeting. Each student should reject at

least two suggestions. Use polite expressions CONVERSATION PRACTICE
N P
including would. 15
Work in pairs. You are going to roleplay four
business-related conversations. Together, choose
O
four of the situations from Exercise 1 to roleplay.

PRONUNCIATION Emails and websites You should begin each conversation with one of
C
these sentences.
9 Work in pairs. How do you say the symbols in
the box in an email or website address? 16
Choose your roles for each of the four
conversations. Then roleplay the conversations.
1 @ 2 / 3 _ 4 . 5 - Use as much language from these pages as
possible.
10
84 Listen and check your ideas.
93386_16_u16_p140-149.indd 143 01/12/2014 09:05

STIFF COMPETITION
SPEAKING
• Do you know anyone who runs their own business?
10
TOP
TEN CHARACTERISTICS OF SUCCESSFUL PEOPLE
1 They work incredibly hard, set high standards and put
What kind of business is it? How long has it been in the hours needed to meet them.
going? Do you know how it’s doing?
G
• Would you like to run your own business? If so, what 2 They were high achievers at school and are always
kind of thing and why? If not, why not? keen to learn more through reading widely.
IN
3 They’re social animals. They have a wide circle of
friends and acquaintances and are always networking.
VOCABULARY Building up a business
2 Complete the story with these words. 4 They’re perfectionists and always focused on
N
improving their company’s performance.
broke even expanded merge set up turnover 5 They display a healthy degree of impatience and tend
AR
competition loss raised taken over venture not to perform well in bureaucracies.
Ten years ago, my brother and I decided we’d had 6 They’re creative and they’re innovative.
enough of working for other people and that it was time 7 They don’t waste time moaning or looking for people
to blame. They accept responsibility for their actions,
LE
to 1 our own company. We had some savings
and, with the help of the bank, we 2 the rest learn and move on.
of the capital we needed. The business took a while to
take off. For the first year, we ran at a 3 but 8 They’re keen observers and often take notes, so they
tend to notice changes and opportunities quicker than
before too long we 4 and eventually we started others.
IC
making a healthy profit . We ploughed all the money
back into the business and 5 quite quickly. 9 They tend to maintain their cool and their sense of
Next, we went into a joint venture with another company, humour under pressure.
which was very successful and eventually we decided
to 6 and float the new company on the stock
exchange. Our annual 7 rose to around $80
H10 They have what’s called a tolerance of ambiguity. They
don’t have to have complete knowledge or certainty
AP
before making a decision or seizing an opportunity.
million and at that point we were 8 by a rival
company. We sold our share of the company for around
$50 million. We were happy to sell because we could
see we were going to start facing stiff 9 from a 6 Now read the profile of Jamila Abass, one of
R
lot of new companies entering the market, and now I’ve Africa’s top new entrepreneurs. Answer the
actually got an idea for a new 10 .
questions.
G
3 Work in pairs. Discuss the questions. 1 What is her business?

• What ways might you raise capital for a business? 2 Which of the ten characteristics of successful
EO
What’s good or bad about each way? people do you see evidence of in Jamila’s story?
AL T
• Do you know any companies that are expanding In what ways?

quickly at the moment? How? Are they making a
N H
3 Why do you think the author describes her as being

healthy profit? ‘remarkable’?
G
• Think of two examples of companies that merged or

IO RIG
were taken over. How successful was it? 7 Complete the sentences with ONE word from
• What companies are facing stiff competition at the some of the collocations in bold in the text.
moment? From where? Do you think they’ll survive? 1 I showed a from an early age.
Why? / Why not? 2 I don’t have enough confidence to on my
own business venture.
AT Y
READING 3 Our country needs to more investment

N P
4 Work in pairs. Look at the ten characteristics from abroad.

of successful people as described on a business 4 We need to the role of disabled people in
O
website. Give yourselves each a mark from 1–3 the workforce.

(1 = this doesn’t sound like me, 3 = this is me!) 5 The government has widespread support
and explain why. Which of you is likely to be
C
for its current policies.

most successful? 6 Local food stores often the resources to
5 Compare your scores with another pair. Explain compete with supermarkets.
your decisions and discuss the questions. 7 I’m quite about the claims businesses
make about their products.
• What do you think is meant by ‘successful’ here? Do
you agree with this definition? Why? / Why not? 8 Promoting academic is not the most
• What evidence is given for the characteristics? How important thing about a school.
reliable do you think the list is? Does it matter? 8 Work in pairs. Discuss if you think each sentence
• Are there any other characteristics or habits that you above is true or not. Explain your ideas.
think successful people have or do?
144
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NEW AFRICAN ENTREPRENEURS
IC
Jamila Abass, the remarkable CEO who worked hard to secure a good harvest were often
of M-Farm, grew up in north-east
Kenya, one of 19 children, before
H
unaware of the prices available in different markets around
Kenya and lacked the resources to find out. As a result,
AP
her academic excellence took her distributors and traders who came directly to the farms to buy
JAMILA ABASS, CEO OF M-FARM first to a top school near Nairobi the crops were able to lie about the current market rate and
and then a scholarship to study force prices down.
at a university in Morocco. She initially planned to become a Shocked at the injustice of the situation, but also seeing an
R
doctor, but, having started school late, she was judged to be opportunity for a business start-up, Jamila and two friends
too old to study medicine and her place was given to a man. came up with a mobile phone solution. A bit like eBay, the
G
Instead, at 22 and having never touched a computer, she service uses SMS or a smart phone app to provide pricing
embarked on a degree in software engineering. information to farmers about prices in a variety of markets
EO
On graduation, she returned to Nairobi, where she initially around east Kenya, which allows the farmers to enter into a
AL T
worked as a systems developer and became involved in hacker proper negotiation with distributors. The M-Farm service
and business forums, including Akirachix, a group to promote also enables farmers to collaborate so they can accept larger
N H
women in the technology industry. and more profitable orders and M-Farm charges a small
Although Jamila’s family is from a nomadic background, commission on all trades.
G
IO RIG
her parents had small businesses and she showed a talent The three women put together their proposal as part of a
for business from an early age. With her siblings, she put competition, winning a £10,000 grant to develop the venture.
on puppet shows in English for her neighbours and sold They subsequently attracted further investment of £100,000
refreshments. She also grew and sold coriander in the harsh from Techfortrade, a UK charity. The business took time to get
desert land, something which also gave her insight into the off the ground as farmers were sceptical about the benefits.
struggles of farmers. However, through marketing and training, the company slowly
AT Y
She says she had always believed that by working hard you get took off and those using the service have seen their income
double. The company is already reaching a limit in east Kenya
N P
what you deserve. However, a few years ago, she came across
a story about a farmer who was considering quitting because in terms of the number of buyers that exist and they are now
looking to expand throughout Kenya and other countries in
O
he was making a loss on the crops he produced. Investigating

further, she found that this was a widespread problem: farmers East Africa as well as potentially working with supermarket
chains in Europe.
C
SPEAKING • Who are the most famous entrepreneurs in your

country? How did they achieve their success?
9 Work in groups. Discuss the questions. • Have you heard of any business people who have
• Do you think M-Farm is a good business? been involved in scandals? What happened?
Why? / Why not? • Have you heard of any business people who have
• Have you heard of any other groups that are used their wealth positively? How?
exploited like the farmers are? How?
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THE MOTHER OF INVENTION
IC
SPEAKING LISTENING
H
1 Read the short text below. Then discuss the 2 You are going to hear a radio report about a
questions. reality TV programme in Afghanistan. First,
AP
work in groups. Discuss what you know about
Dragon’s Den is a popular reality TV programme Afghanistan.
in the UK. Each week, prospective entrepreneurs
who want to set up their own businesses present 3 86 Listen and answer the questions.
R
their plans to a panel of five successful business 1 What is the programme?

people. The aim is to persuade members of the
G
2 Why is it important there?

panel to invest a certain amount of their own
money in exchange for a stake in any new company 3 What is different about the programme compared to
EO
the entrepreneurs are then able to start. After the its British equivalent?
AL T
entrepreneurs have pitched their ideas, they are then 4 86 Listen again. Decide if the statements are
subjected to questioning from the panel, as a result true (T) or false (F). Then compare your answers
N H
of which each of the business people either offers

with a partner.
to give the money the entrepreneur has asked for
G
IO RIG
or declares that they are not interested. There is no 1 The show was originally devised in Britain.
negotiation on the amount that is invested, but the 2 The Afghan economy has not been sustaining itself.
entrepreneurs and business people can negotiate
3 Most people in Afghanistan work for the state.
what percentage of the new company the business
people will end up owning. 4 More people need to learn more about how
businesses work.
AT Y
5 Faizulhaq Moshkani’s main business is selling

1 Does a programme like Dragon’s Den exist in electricity.
N P
your country? Is it a programme you would watch?

Why? / Why not? 6 His company is unique in Afghanistan.
O
2 What qualities do you think the panel of successful 7 There are two reality TV shows on Afghan TV.
business people are looking for when ideas are 8 In the past, women in Afghanistan weren’t allowed to
C
pitched to them? have paid jobs.

3 Do you know of any other reality TV shows in the
areas below? What do they involve? Do you like any 5 Work in groups. Discuss the questions.
of them? Why? / Why not? • Did anything surprise you about the report? What?
• business • Do you agree that reality TV is ‘overwhelmingly
• living with a group of other people positive’? Why? / Why not?
• survival or dealing with difficult situations • Which programmes on TV in your country are
educational? Do you watch them? Why? / Why not?
• music or dance
• romance or meeting people
146
93386_16_u16_p140-149.indd 146 01/12/2014 09:05

6 87 Work in pairs. Try to complete each 8 Work in pairs. Tell each other about things:
collocation in bold from the broadcast in • you haven’t been able to do recently.
Exercise 3 with ONE word. Then listen to check
• you’re glad you won’t have to do in the future.
your ideas.
• you used to be able to do, but can’t anymore.
1 Dragon’s Den is soon to enter a new series, with
prospective entrepreneurs trying to money • everyone should have to do.
2 millionaires who provide capital and business • you’d like to not have to do.
expertise in for a stake in their companies • you’d love to be able to do.
3 Afghanistan still depends on foreign aid • a little more money would enable you to do.
G
4 Small and medium-sized are easily the • a lot more money would allow you to do.
biggest employers
• getting a particular qualification would enable you
5 The problem at the moment is a of skills
IN
to do.
such as financial planning
• which you have to force yourself to do.
6 plans for expansion come under from local
N
experts
7 high costs ultimately forced him to close VOCABULARY Business collocations
AR
down 9 Decide which of these words completes each
8 the popular singing contest Afghan Star group of collocations.
area company order sales

GRAMMAR
LE
business market product stock
7 Read the Grammar box. Then look at the
1 the target ~ / exploit a gap in the ~ / break into the
mistakes crossed out in the sentences below. American ~ / it’s a niche ~ / do a lot of ~ research
Work in pairs. Discuss how you think each
sentence should be corrected and why. 2 be in ~ / be out of ~ / check ~ levels / buy new ~ /
IC
sell off old ~ cheap
3 fulfil ~s / be flooded with ~s / keep up with new ~s /
chase up an ~ / receive a big ~
Expressing necessity and ability
Must doesn’t have an infinitive or -ing form and is only
H 4 boost ~ / ~ have shot up / ~ have plunged / add to
our ~ team / improve ~ and marketing
AP
used in the present tense. For other tenses, we use
forms of have to to express necessity. We also use 5 develop a ~ line / launch the ~ / a revolutionary
force somebody to do something and make somebody new ~ / the ~ is aimed at teenagers / market the ~
do something when something or someone creates an
obligation.
6 branch out into other ~s / it’s a specialist ~ / it’s a
growth ~ / it’s an ~ of concern / the ~ manager
R
Can doesn’t have an infinitive or -ing form and is only used

in the present tense. For other tenses, we use forms of be 7 expand the ~ / build up the ~ / plough money back
into the ~ / put them out of ~ / it’s a risky ~
G
able to to express ability. We also use enable somebody

to do something, allow somebody to do something and 8 set up the ~ / head of the ~ / take over the ~ / float
let somebody do something when something or someone the ~ on the stock exchange / have a controlling
EO
makes another thing possible. stake in the ~

AL T
10 Underline any collocations in Exercise 9 that

N H
1 The device allows you to share files without you

must rely on a computer. are new for you. Then compare what you have
G
underlined with a partner and discuss what you

IO RIG
2 If the loan is approved, it will able us buy more stock

and take advantage of the interest we’ve generated. think the collocations mean.
3 The negative feedback that we got made us to look
at the design again. SPEAKING
4 This deal means I’ll finally can give up my day job 11
Work in groups of four. Form two pairs: Pair A
AT Y
and focus entirely on the business. and Pair B.

5 Over the last few years, we can keep ahead of our
Pair A: look at the list of products and services in
N P
competitors by developing new products.

File 6 on page 185.
6 We were forced to cut costs for to able us compete.
O
7 Thanks to all the effort everyone put in, in the end Pair B: look at the list of products and services in
we can fulfil all our orders before Christmas. Well File 12 on page 189.
C
done!
12
You are going to try and persuade the other pair
8 If we’d done more market research before launching to invest in your products. With your partner,
the first model, we would not have must redesign spend five minutes discussing what you are
it so soon. It would’ve forced us think about our
going to say and what language from these
product a bit more.
pages you could use.
9 It’s a risk more investors are going to must take.
We’ll soon can generate all our own electricity, which
10 13
Take turns for each pair to pitch one of their
will can us cut costs massively. products or services to the other pair. See how
many deals you can make.
93386_16_u16_p140-149.indd 147 01/12/2014 09:05

VIDEO 8
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THE
BLACK DIAMONDS IC
H
OF PROVENCE
AP
1 Work in pairs. Discuss what you think is 5 Work in pairs. Discuss the questions.
R
happening in the photo. • Have you ever tried truffles? Do you like them or are
G
they overrated?
2 31 Watch the first half of the video.
Complete the sentences. • What are the most expensive foods in your country
EO
or region? Why are they expensive? What do you

1 Each year the church has a service to give thanks think of them?
AL T
and pray for a good .

• What are the most important markets in your
2 Truffles are sometimes called .
N H
country? Where are they based? Who controls them?

3 The truffle market in Richerenche trades
G
• What do you think of black market trading and tax

IO RIG
worth of truffles a day. avoidance?

4 When most people think of Provence, they imagine • Have you ever hunted or gathered your own food?
summer holidays, lazy afternoons and . What happened?
5 Farmers often work as truffle .
6 Brokers generally trade discreetly. Doing cash deals UNDERSTANDING FAST SPEECH
AT Y
helps them to avoid paying .

7 Gourmet food companies mainly export truffles to 6 Look at this extract from the video. To help you,
N P
the US and . groups of words are marked with / and stressed

O
8 A century ago, brokers were selling about

tonnes a year. The supply has decreased a lot
since then. HALF of FRAnce’s / BLACK TRUffles / are tranSPORted
C
3 Work in pairs. Discuss the questions. Then / through the TOWN’S MARket // up to ONE HUNdred
watch the next part of the video. ANd EIGHty THOUsand USDOllars’ WORTH / a DAY //
1 Where do you think the truffles come from? they’re ALL / LOOking for TRUffles // and not just ANY
2 How do you think the hunters get them? ONE will DO / EIther.
3 Why do you think the supply is declining? 7 32 Listen to how the narrator said this
4 31 Watch. Find the answers to Exercise 3. sentence. Now you have a go! Practise saying
the extract again fast.
148
93386_16_u16_p140-149.indd 148 01/12/2014 09:05

REVIEW 8
4 We’ll soon can / be able to / let / enabled to attract
further foreign investment.
5 He strongly denies doing / to do / about doing
anything wrong.
GRAMMAR 6 In the end, he confessed to steal / stealing / to
stealing the money.
The show has sometimes been accused 1
showing off and suggesting dishes that take too long
to prepare, and if that’s ever been the case, then VOCABULARY
G
it’s obviously something we’d be keen to apologise 5 Match the verbs (1–8) with the collocates (a–h).
2
.3 , the recipe we 4
1 pass on a at a loss
IN
be showing you today is one of the easiest things you’ll
ever cook. It’s a stir-fry and to be honest, the most 2 chase up b judgement
important thing is the equipment. Make sure you have 3 pass c my thanks to your colleagues
N
a good wok – a good Chinese frying pan. Personally, 4 raise d capital
I can’t imagine ever 5 anything but a Fissler.
5 run e an overdue payment
AR
They’re not cheap, but they’re the kind of thing that
can 6 even a beginner look good. They 6 cut f with the police
7
you cook a huge range of Chinese food 7 clash g them in water overnight
and are super-easy to clean and store – 8 , 8 soak h farming subsidies
LE
as I said, they can be rather expensive.
2 Complete the second sentence so that it has a brackets to form a word that fits in the space.
similar meaning to the first sentence. Use the 1 He was from driving for two years after
word given. Do not change the word given. You
IC
being caught drink-driving. (qualify)
must use between two and five words, including
the word given. 2 The whole situation has been by the
government. It was a disaster. (manage)
1 To ensure the beans are soft enough to cook with,
soak them overnight.
H 3 The school has a reputation for academic
. (excellent)
AP
Make sure you soak the beans overnight,
too hard. OTHERWISE 4 I should issue a quick alert in case you’ve
not seen the final episode: it all ends in tears! (spoil)
2 There was widespread opposition, but they still went
ahead and built the factory. 5 The UK is now an incredibly society.
People from all over the world live there. (culture)
R
The factory was built . DESPITE

6 Within two years, the company had its
3 To avoid further strikes, we would urge the original premises. (grow)
G
management to increase its offer.

its offer, there will be further strikes.
7 Decide if these words are connected to cooking
or business – and in what way.
EO
UNLESS
AL T
4 The company has been accused of putting profit a commission a float a mix-up plunge squeeze
above people.
N H
crush hygiene a niche sprinkle subtle

The company has been putting
G
people first. CRITICISED 8 Complete the story with one word in each space.
IO RIG
5 Don’t call between nine and ten, OK? My favourite The first letters are given.
TV show is on then. I run a small firm that designs and markets apps
Don’t call between nine and ten as 1
a at helping normal people cook like
my favourite TV show then. BE professionals. To begin with it was really hard trying
AT Y
6 They made me do it even though I’d made it clear to raise enough capital to get a new 2ve off
I didn’t want to. the ground. It took a couple of years before I finally
N P
I it even though I’d made it clear managed to 3b even, and even after I started
I didn’t want to. FORCED making a profit, I still tried to 4p everything
O
7 The terrible weather has prevented us from visiting back into the business. The app market is a hard one
you over recent weeks. to succeed in, and the firm lacks the 5re to
C
We you recently because of the compete with the biggest players. Despite that, though,
awful weather. ABLE we’re doing far better than many so-6c
experts predicted we ever would. Basically, we’ve
3 Choose the correct word or form. managed to 7ex a gap in the market and our
1 I’m happy to lend it to you, in case / provided / once annual 8 t is now high enough for me to not
you can pay me back this week. just live on, but also to employ five other people.
2 Leave to cook during / once / for an hour or so.
3 We’ll be sending it out today so it must / can / should
be with you tomorrow.
Review 8 149
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1 WRITING Giving advice
SPEAKING WRITING
1 Work in groups. Discuss the questions. 4 A friend of a friend has written to Harriet for
• What do you think of your country’s capital city? advice about where to stay and what to do in
London. Read Harriet’s reply below and decide
• What would you recommend seeing there?
which of the pieces of advice you’d follow and
Why?
which you’d ignore. Explain your decisions to
G
• Are there any things you’d tell people to avoid? a partner.
Why?
IN
• Have you visited any other capital cities?
When?
Why?
To cceline@shotmail.fr
N
What were they like?
Subject Re: London
AR
GRAMMAR Hi Celine,
Anna mentioned you might write. I’ll actually be
away, so you could use my flat, if you wanted.
Advice and recommendations You’d be doing me a favour, as you could feed
LE
my cats. It IS in the suburbs, though – quite a
There are lots of ways to give advice. Look at the different
ways of answering the question: What would you
long way from the city centre. As far as places to
recommend seeing there? see are concerned, the Tower of London is well
worth visiting, although it is a bit pricey. All the
I’d go to Montmartre (if I were you). museums are free, though. If you want to escape
IC
You should take a boat trip down the river. the crowds, I’d recommend Hampstead Heath. It’s
a beautiful park and you get stunning views across
You’re best staying in an area called Vosstaniya.
London on a clear day. You could even swim in
You could take a tour round the mountains (if you
wanted).
H the ponds if you’re brave enough. While you’re
here, the Thames Festival will be on. It’s mainly
held on the South Bank. There are workshops,
AP
You’re better off taking the train. (= it’s preferable)
live music, firework displays, parades – all sorts
We often use the structures above with an if-clause +
present tense – or another expression that refers to a
of things. Check out the Thames festival website.
general topic. Apart from the festival, there’s a huge choice of
entertainment. When it comes to nightlife, I’d buy
R
If you want to relax, you should take a boat trip down the Time Off magazine, if I were you. Otherwise, you’ll
river. miss out on all London has to offer. Generally, I’d
G
In terms of accommodation, you’re best staying in an steer clear of the clubs in Leicester Square as
area called Vosstaniya. they can be a bit of a tourist trap. You’re better off
going to Old Street – I think it’s a bit trendier. In
EO
terms of eating out, Brick Lane’s good for curry.

AL T
2 Complete these sentences with advice for If you want some traditional fish and chips, try
someone who is going to visit the area you are in here: http://www.timeoff.com/london/restaurants/
N H
now. Use a variety of structures. reviews/9382.html. It’s a bit in the middle of

G
1 If you’ve never been here before, . nowhere, but it’s great. Other than that, lots of
IO RIG
pubs do decent food. Anyway, if there’s anything

2 If you’re into art or history, . else you need, let me know.
3 If you like shopping, . Harriet
4 If you want to go swimming, .
5 If you want to escape the tourists, .
AT Y
6 As far as nightlife is concerned, .

N P
7 When it comes to getting round the city, The email is written as one long text. When we write, it
. helps the reader if we divide the text into paragraphs
O
8 In terms of places to stay, . that deal with different subjects. In letters and emails, a
paragraph may sometimes be only one sentence. We mark
3 Compare your sentences with a partner. Do you a separate paragraph by leaving a line space.
C
agree with each other’s advice?

5 Work in pairs. Divide the email into six
paragraphs. Mark the beginning and end of each
paragraph with /. Underline expressions that
start the paragraphs and/or show a new subject
is being introduced.
150
93386_17_wri_p150-165.indd 150 01/12/2014 09:26

VOCABULARY Describing places 7 Decide if one or both options are correct. Cross
out the incorrect ones.
6 Work in pairs. Discuss what problems or what
1 There’s quite a lot of street crime, so don’t leave
good things there might be in the following: anything valuable on café tables. Otherwise, / Apart
• a tourist trap • the suburbs from that, it might get stolen.
• a rough area • a high-rise building 2 There’s a small museum in the town, but apart / other
• a posh area • a street market from that, there’s nothing worth seeing.
• a lively area • an up-and-coming area 3 Otherwise / Other than the main sights, I can’t really
suggest anything.
4 There are several hotels in town which aren’t too
G
KEY WORDS FOR WRITING expensive. Otherwise / Apart from, there’s a nice
campsite on the outskirts, if you have a tent.
IN
5 Apart from / Other than walking, you’re best taking
otherwise, other than, apart from taxis as they’re not much more expensive than
We use otherwise to show that something bad will occur if buses.
N
you don’t do the thing you just mentioned. 6 I’d put on plenty of sun cream even if you’re not
I’d buy Time Off magazine if I were you. Otherwise, you’ll going to sunbathe. Otherwise, / Other than that,
AR
miss out on some of the best things London has to offer. you’ll get sunburnt.
You can also use otherwise or other than / apart from that 7 The Chinese restaurant in Havana Road is OK.
to mean ‘in addition (to that)’, not including things you just Otherwise / Other than that, there are a couple of
mentioned. decent pizzerias.
LE
… it’s great. Other than that / Apart from that /
Otherwise, lots of pubs do decent food.
PRACTICE
You can use apart from and other than to join two parts of
a sentence, but you can’t use otherwise. 8 Work in pairs or groups. Each pair or group
should choose a different city or area in their
IC
Apart from / Other than / Otherwise the festival, there’s a
huge choice in entertainment. country that they know fairly well. Imagine
someone has written to you to ask where to
Hstay, what to do there, etc. Make a list of all the
points you might make.
AP
9 Write your email. Make sure you divide the
email into paragraphs as you did in Exercise 5.
Use some of the expressions to introduce new
subjects and the advice structures.
R
G
EO
AL T
N H
G
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AT Y
N P O
C
151
Writing
93386_17_wri_p150-165.indd 151 01/12/2014 09:26

2 WRITING Letters of complaint
SPEAKING 4 Underline any phrases that you could use in any
letter where you are writing to complain.
• What things have you bought over the internet?
• Do you think the complaint is fair?
• Have you ever had any problems with online
transactions? What happened? Did you sort it out? • Do you think the company will agree to the
G
compensation? Why? / Why not?
• Have you ever rung a customer helpline? What was
the service like?
KEY WORDS FOR WRITING
IN
WRITING
2 Read the letter of complaint below – without
N
filling in the gaps. Answer the questions from
according to
We can show sources of information using according to.
Exercise 1 for the writer of the letter.
AR
According to your website, it supposedly had 100GB of
memory.
In letters of complaint, we often contrast this with the
Dear Sir / Madam, reality of the situation using however or but.
LE
1
my telephone conversation However, it was stated on the packaging that this was
today (15th September), I am writing to complain only with a memory card, which was sold separately.
about the digital camera I bought from your
website on 18th July this year and the service I
have received. 6 Complete 1–6 with according to plus a noun from
IC
When I ordered the camera, I was informed the box.
that delivery would take two weeks, but in
2
, it took over a month, arriving consumer laws my brother the flyer
too late for me to take it on holiday. I sent a
number of emails prior to my holiday, but they
H the forecast the opposition your brochure
AP
were never answered. 1 It’s going to brighten up by the weekend,
, so we’re still planning to go for
When I finally received the camera, it was not a picnic.
exactly 3 advertised. According
4
your website, it supposedly 2 , the government is doing
R
had 100GB of memory. However, it stated on everything wrong, but they’re not offering any
the packaging that this was only with a memory solutions either.
G
card, sold separately. I rang to complain, but I 3 this guy gave me, there’s a special
5
told that I should have looked night at a club in town tonight. Entrance is free
more carefully and was then directed to details on before ten.
EO
the website.
AL T
4 , the hotel is in easy reach of the

The main advert is misleading, especially as beach.
N H
customers have to follow three different links to

5 I did warn him that it wasn’t a good place to go, but
find the full information on a product. To make
G
6 then , I know nothing!

worse, when I called your
IO RIG
helpline, it took me half an hour to get through 6 , the company cannot legally
and when I 7 , the three-minute charge your credit card until they have sent out
conversation cost me five pounds and I was told the goods.
I would still have to write if I wanted to take the
matter 8 . 7 Complete the sentences with your own ideas.
AT Y
As compensation for the late delivery and the 1 According to my dad, .

lack of clarity on the website 9 2 According to the government, .
N P
the camera’s specifications, I feel that I should

be sent the missing memory card free of 3 According to your website, you provide a fast,
10
. efficient service. However, .
O
Yours faithfully, 4 According to your publicity, your staff are highly

professional, but in reality .
C
Jamila Benitez
GRAMMAR
8 Look back at the letter and find the ways these
3 Complete the letter in Exercise 2 with these
written and spoken comments were reported.
words.
1 Your delivery will take two weeks.
as did following matters to 2 You should have looked more carefully. The
charge fact further regarding was information is on the website.
3 If you want to take the matter further, I’m afraid you’ll
have to put it in writing.
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PRACTICE
Passives and reporting 10 Look at the advert below. Work in pairs. Make a
In letters of complaint, we often use verbs in the passive list of things that could go wrong. Then compare
form, because we don’t know the person who made the your ideas in groups of four. Who had the
comment – or we don’t see them as really responsible for longest list? Who has the funniest problem?
the problem we are complaining about.
11 Choose two or three of the problems from your
list and write a letter of complaint about them.
9 Use the correct passive form of the verbs in bold
Make sure you:
to write second sentences that report the first
sentences. You will need to add other words. • make it clear what you want the company to do –
G
offer compensation, apologise, etc.
1 FareAir is sorry to announce that flight 203 has been
delayed for five hours. • write in paragraphs.
IN
We were informed that the flight had been delayed • include as much language from these pages as
by five hours only minutes before we were due to you can.
board. inform
N
2 If you’re not satisfied, we’ll give you your money
GIFTS MAPPED OUT

back.
AR
I full refund if I was not satisfied.
promise
3 Postage and packaging are included.
It your website that postage and
LE
packaging were included in the cost. state Looking for a gift which will provide memories
4 Speak to the manager about it. and entertainment? Why not get a personalised
My husband speak to the manager. jigsaw puzzle based on a special place? Use
tell the location finder on our website and we’ll
create a puzzle of the map or photo of the area.
IC
5 We can only replace it. We can’t give you a refund. Alternatively, you can send us a digital photo of
I replacement. They wouldn’t whatever you like. Puzzles come in three sizes –
refund the money. offer
150, 250 or 500 pieces – and are packaged in a
6 Please could you arrive at the station 30 minutes
before departure?
H durable presentation tin.
We also have a range of gift cards, which you can
AP
Everyone at the station 30 minutes
before departure. ask add your own messages to. Orders normally take
two weeks. Guaranteed delivery for Christmas on
7 The advert said the price was all-inclusive. orders received before December 15th.
It being all-inclusive. advertise
R
G
EO
AL T
N H
G
IO RIG
AT Y
N P O
C
153
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3 WRITING A leaflet or poster
SPEAKING WRITING A leaflet or poster
1 Work in groups. Discuss the questions. 2 Read the leaflet below that aims to persuade
• Have you ever belonged to any organisations such people to join a club. Put the paragraphs (a–f) in
as a club or society? the correct order according to the following:
• What’s good about being in a club? Are there any 1 Grab people’s attention and say the name of club.
G
disadvantages? 2 Explain more about the sport and club and what it
• What do you think people do when they meet in does.
IN
these organisations? Explain why you would – or 3 Persuade a wider group of people – if they have
wouldn’t – join each one. doubts.
4 Add a further reason.
a drama club a history society
N
an athletics club a debating society 5 Factual information about where, when, etc.
a cycling club Boy Scouts / Girl Guides
6 Final slogan or encouragement.
AR
a reading club a green activist group
a gastronomic club a political party
LE
WANTED! TOUCH RUGBY PLAYERS
e And once you’ve learned how to play, it’s
IC
a Our club runs friendly games, training sessions
and league matches three nights a week (Mon, something you can play whenever or wherever
Wed and Fri) from 7 till 9 at the sports centre you like because it needs no special equipment
fields. Sessions cost £2. H other than a ball.
b Most of our teams are mixed, so it’s not just for f Touch rugby is rugby, but with all the tackling,
AP
men. Nor do you have to be especially athletic kicking and rough stuff taken out. You have to
or co-ordinated, because there are teams for all pass the ball backwards to your teammates as
levels. There are also lots of substitutions during you run and try to put the ball down behind the
the game, so if you’re out of breath, you can opposing team’s goal line. The defenders stop you
by lightly touching your body, at which point
R
always rest and chat to the others on the bench.

you stop and roll the ball to another player. After
c Come along! You’ll find a warm welcome and every six touches, the ball is given to the opposing
G
enjoy a fantastic game.

team. It’s a fantastically easy sport and remember,
d Feeling out of shape? Bored of working out in the all it involves is a light touch, so there’s no risk of
EO
gym? Looking for a sport with a great social vibe? injury. It’s all about running, passing and having
AL T
Look no further: TOUCH RUGBY is the thing great fun!

for you.
N H
G
IO RIG
AT Y
N P O
C
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• Would you be interested in joining?
Why? / Why not?
• Who do you know that might be interested?
VOCABULARY
Intensifying adjectives and adverbs
G
In these kinds of leaflets, we often add adverbs that mean
‘extremely’ to adjectives.
IN
It’s a fantastically easy sport.
We also use adjectives with nouns to emphasise that
GRAMMAR
something is good. 7 Read the explanation box and decide what
N
It’s all about running, passing and having great fun! words have been left out in each of these
examples in bold.
AR
4 Match 1–4 with a–d and then 5–8 with e–h.
1 an incredibly wide / a huge a enjoyable
Ellipsis
2 a passionate / huge b range of abilities
Ellipsis is when you leave out words – generally, grammar
LE
3 hugely / tremendously c organised words such as subject pronouns or auxiliary verbs. You do
4 superbly / really well d interest this:
- for reasons of style or emphasis.
5 tremendous / great e cheap Feeling out of shape?
IC
6 a really warm / enthusiastic f welcome - to avoid repetition.
7 absolutely / endlessly g fun … you can always rest and chat
8 ridiculously / amazingly h fascinating
5 Give six opinions using words from Exercise 4.
H
- simply to be shorter/quicker, as in notes or emails.
Gone to lunch. Back at 2. Andrew
AP
I think cycling is tremendously enjoyable. When we leave out words, it should still be clear who or
what the subject of the verb is and what tense it should be.
The festival in my town is superbly organised.
8 Cross out as many words as you can in the

R
KEY WORDS FOR WRITING sentences without changing the meaning or

making things unclear.
G
1 Are you planning to work abroad? This is your

whenever, wherever, however, etc. chance!
EO
We add -ever to question words to mean ‘It doesn’t matter 2 Do you worry about speaking in public? Do you get
AL T
when / where / how’, etc.

nervous in front of an audience or do you forget your
It’s a sport you can play whenever or wherever you like. words? Our course could help.
N H
3 Have you never been to a gym before? We’ll show

G
6 Complete the sentences by adding the correct

IO RIG
you how the gym machines work and we’ll give you
words ending in -ever. support when you’re training.
1 You can drop into our offices you 4 We are having a really great time. We wish you were
like. here and we hope everything is fine with you. Karen.
2 good you are, you’ll find a group to 5 Sara rang. She said she can’t come this evening, but
AT Y
suit you. she will be at the meeting tomorrow.

3 We’ll get you into shape, your 6 I had to go out and I won’t be back till 8. There’s
N P
fitness level. some dinner in the oven. I love you.

4 you live, you’ll find a branch near 9 Work in pairs. Compare what you deleted. Is the
O
you. subject and tense of each verb still clear?

5 Why not bring a friend? joins before
C
the end of August will receive free membership for

six months. PRACTICE
6 You can pay you like, with the 10 Work in pairs. Decide on a sport, activity or
exception of American Instant credit cards. other kind of organisation you want people to
7 preconceptions you have about join. Then discuss what you would put in each
chess players, they’re probably wrong! of the paragraphs, using the ideas from the
leaflet in Exercise 2.
8 you are, and your
age, this is the sport for you. 11 Write the leaflet or poster. Add a design or
illustration if you like.
155
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4 WRITING Stories
VOCABULARY Describing disasters 3 Cover Exercise 1. See how much of each
description you can remember. Use the words
1 Read the sentences and decide what kind of below to help you.
natural disaster each one is describing.
1 water – ruined – stranded – rescued
1 The ground floor was completely under water and all
2 spread – evacuate – before – flames
our stuff was ruined. We were stranded on the roof
for hours until they rescued us. 3 triggered – hit – waves – destroyed
G
2 It spread very rapidly. Luckily, they managed to 4 tremors – erupted – flee – lava
evacuate our town shortly before the whole place
IN
5 path – flattened – lucky – blown off
went up in flames.
3 It was triggered by a massive underwater 4 Compare what you remember with a partner.
earthquake. By the time they hit the coast, the waves Then look back at Exercise 1 and check your
N
were 30 feet high. All the villages near the beach ideas.
were completely destroyed.
AR
4 There’d been increasingly strong tremors for weeks WRITING A travel blog story
and then it erupted one evening. All the villagers had
to flee the area to escape the streams of lava. 5 Read the short story from a travel blog about a
5 It destroyed everything in its path. Our neighbour’s natural disaster. Answer these questions.
LE
house was completely flattened. We were incredibly 1 Where was the writer when the disaster struck?
lucky that we only had our roof blown off. 2 What happened?
2 Use the extra information in sentences 1–5 3 How did he feel?
above to guess the meanings of the words
IC
4 How did the locals react? What explanation did the
in bold. Translate the sentences into your writer give?
language.
6 Complete the gaps in the story using these words.
H active breeze delayed minor
AP
blocked cleared journey slopes
BLOG ABOUT ME PHOTOS CONTACT

R
AN EXPLOSIVE TRIP!
G
So we finally made it to Bali! As I write, I am sitting on a The first indication that something was up was a series of
EO
hotel balcony overlooking the beach, enjoying the early tremors, like a 6 earthquake. This was followed
AL T
evening 1 . Bet you wish you were here, eh? by a loud rumbling noise, like thunder, that came up from
the ground as we were walking. At this point, Kencur
N H
The 2
across Java was fairly eventful – and took
a few days longer than we were expecting. Believe it or stopped and suggested we return to our hostel. Shortly
G
not, what 3 things was getting caught up in a afterwards, the volcano erupted, leaving the main road
IO RIG
volcanic eruption! out of town completely 7 by rocks and lava.

We were stranded in our hostel until the roads were
One of the things we’d been really looking forward to 8
– three days later! It was pretty scary, unlike
doing was climbing Mount Semeru, the highest mountain anything I’d ever experienced before, but what really
on the island. It’s an 4 volcano, so to be on the struck me was how relaxed about everything all the locals
safe side, we found a local guide, Kencur, who knows the
AT Y
were. I guess they’d seen it all before.

mountain really well. At two in the morning, we set off up
the 5 in total darkness.
N P O
C
156
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7 Work in groups. Discuss the questions. PRACTICE
• Have you heard about any volcanic eruptions in the
news over the last year? 11 Choose one of the topics below and write a
story of around 250 words about it.
• Have you heard about other natural disasters?
Where? When? What happened? • a natural disaster
• extreme weather
KEY WORDS FOR WRITING • a crime
like, unlike
G
We often use like to show one thing is similar to another.
IN
The first indication that something was up was a series of
tremors, like a minor earthquake. This was followed by a
loud rumbling noise, like thunder.
N
To show one thing is different to another, we use unlike.
It was pretty scary, unlike anything I’d ever experienced
AR
before.
8 Match the two parts of the sentences.

1 Siberia was a really unique place,
LE
2 The festival was a great success,
3 I could hear trees creaking and breaking
4 Thankfully, this volcano is dormant,
5 The hailstones smashed against our windscreen
IC
6 The mist settled over the village
7 It’s unbearably humid here,
8 The rain poured down for days, H
AP
a like matchsticks as the winds came through.
b unlike anywhere I’d ever been before.
c unlike last year, when it rained non-stop.
d like an endless waterfall from the skies!
R
e unlike back home, where it’s a drier heat.

f like a blanket of cloud.
G
g unlike most others in the area, which are active.

h like bullets from a machine gun!
EO
9 Work in pairs. Complete the sentences. Then

AL T
compare your ideas with another pair. Who

N H
has the funniest, the most original or the most

interesting ideas?
G
IO RIG
1 Suddenly, there was a huge bang, like

.
2 It was so cold that my hands were like
.
3 He had a face like and a voice
AT Y
like .
4 was unlike anything I’d ever
N P
seen before.
O
5 was unlike anything I’d ever

heard before.
C
6 was unlike anything I’d

tasted before.
10 Work in groups. Make comparisons between
your country and other countries using like
and unlike.
157
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5 WRITING Personal statements
SPEAKING 3 Complete Niran’s personal statement below with
these words.
• Have you ever written a personal statement? When? active interest solid grounding
What for? What kind of things did you put in it? Were competitive edge transferable skills
you pleased with it? invaluable insight valuable contribution
G
• How important is it to be honest when writing
personal statements? I am applying for this course because I would like to
broaden my understanding of the world of business
IN
• Do you think it’s OK to be funny when writing
personal statements? Why? / Why not? and apply the theoretical and practical knowledge I
have acquired to date. Furthermore, I feel an MBA
will give me a 1 in the job market.
N
WRITING
As a teenager, I often accompanied my uncle to his
2 Niran is applying to do an MBA (a Master’s office, where I gained an 2 into how
AR
Degree in Business Administration) at the businesses are run. It was at this point that I decided
University of Sydney in Australia. Look at the to pursue a career in this field. My subsequent degree
notes he made before writing his personal in Business Studies and Accountancy has given me a
statement. Then discuss the questions in pairs. 3
in core business skills.
LE
I am currently doing a part-time English course in
order to improve my language skills. In addition to
Experience this, I have almost completed an online computing
diploma.
Reasons for doing course
IC
At present, I’m doing an internship for a media
Personal qualities company. This experience has given me the
opportunity to put into practice much of what I
Education and qualifications H learned on my degree course. Despite having been
at the company for only a short period of time, I still
AP
believe I have acquired a set of 4
• What would you expect to read in each section? that I can apply to any business environment.
• What other areas could he include? I am a positive, hard-working person who enjoys
• What do you think is the best order to put all this challenges. I believe I could make a 5
R
information in? to the course because I am up-to-date with what is

happening in the business world and also take an
G
6
in current affairs.
EO
AL T
N H
G
IO RIG
AT Y
N P O
C
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SPEAKING 7 Choose the five adjectives from Exercises 5 and
6 that you think best describe you. Explain your
4 Work in groups. Discuss the questions. choices to a partner. Do they agree with your
• What do you think is good about Niran’s personal description of yourself ?
statement?
• Is there anything you would change or add? Why? KEY WORDS FOR WRITING
• Look at the list of transferable skills below. Which do
you think you have? Give examples of when / how
you have used them. Adding information
• Are there any of these skills you’d like to develop There are several different linking words you can use to
G
further? add information. Some link two sentences together and
are more commonly used after full stops; others are more
IN
computer skills problem-solving skills often used to link clauses within a sentence.
people skills organisational skills
language skills time-management skills
leadership skills negotiating skills 8 Look at the pairs of linking words in italics.
N
For each pair, decide if both choices are possible
or if only one is. Cross out any incorrect
AR
VOCABULARY linking words.
1 I believe I am well qualified for the course.
In addition, / As well, I have already gained
considerable work experience in the field.
Describing yourself
LE
In the personal statement, Niran gives a description of 2 I speak fluent English and German. Additionally, /
his character. Note that he doesn’t just use an adjective. In addition, I speak very good French and basic
He also adds a comment to exemplify or clarify the Spanish.
description. 3 I have read widely in the literature of the field and
IC
I am a positive, hard-working person who enjoys have relevant practical experience too / as well.
challenges. 4 I am very keen on sport. I am a keen cyclist and play
tennis regularly. What’s more, / In addition to, I have
5 Match the descriptions 1–5 with the follow-up
comments a–e.
H been studying karate for the last six years.
5 In addition to / As well as being determined and
AP
1 I’m a very ambitious person ambitious, I am also / furthermore highly organised.
2 I am very passionate about my studies 6 I spent a year studying Graphic Design in Canada.
Additionally, / In addition to this, I have taught myself
3 I am a highly sociable kind of person
how to use specialist software such as InDesign and
R
4 I’m very punctual I also / as well have excellent web design skills.
5 I can be very demanding
9 Compare your ideas with a partner.
G
a and am determined to be a success in my field.

b and have a wide circle of friends.
EO
PRACTICE
AL T
c as I expect the best of people around me.

d and really love the subject.
10 Decide on a course of study or job you would
like to apply for. You are going to write your own
N H
e as I am always on time and never miss a deadline. personal statement of around 250 words. You
G
6 Match 6–10 with f–j. will need to give information about:

IO RIG
6 I am a very positive person • your past and present education

7 I am a very conscientious worker • your work experience
8 I am quite a creative person • your skills and abilities
9 I am quite a well-rounded person
11 Plan the content of each of your paragraphs.
AT Y
10 I can be quite a stubborn person

Use the model statement on page 158 to
help you.
N P
f who takes pride in doing things well.

g and excel at finding innovative solutions to problems. 12 Write the statement.
O
h who finds it hard to see other people’s points of view.

i and have a wide range of interests.
C
j who always tries to look on the bright side.
159
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6 WRITING Reports
WRITING
1 Read the introduction to a report about public
INTRODUCTION
transport and car use and then the list of its The survey that led to this report was conducted with
main findings. Discuss the questions in pairs. people in the Northsea area. It aimed to find out how
people travelled and the reasons for their choices, with
• What do you think the statistics would be if the report a view to the council developing policies to discourage
was about your city or area?
G
car use.
• Considering the aim of the council, which of the
Main findings:
statistics do you think is good news and which is
IN
bad? Why? • 75% use the car as their main form of transport.
• What action would you recommend to the council? • In the previous month, four out of five people had
used some alternative – train, bus, bike, motorbike or
N
2 Read the summary of the findings and complete (electric) taxi.
the text with these words.
• 90% said they would be willing to use alternative
AR
examples interviewed mentioned respondents
transport to the car.
factor long minority vast • 83% of journeys by public transport were by bus.
favourably majority rated widely
• Only one tenth of those surveyed felt public transport
LE
provision was good or very good.
• The main reasons cited for not using public transport
were cost and inconvenience.
IC
SUMMARY OF FINDINGS
H
AP
While the findings of the survey showed that cars remain the main form of transport, there was some
hope in the fact that there were high numbers of people willing to change. Only a small 1
felt they would continue to use their car, no matter what.
R
Most 2 had used buses, and the 3 said they would use them more often if
they were cheaper and more convenient. 4 of inconvenience that were 5 on
G
numerous occasions were the lack of timetable information and buses running infrequently and
failing to connect with other routes.
EO
Even though bus travel actually compares 6 to car travel, cost-wise, the perception of the
AL T
7
majority of people 8 was that it was more expensive. Interestingly, those using
the train 9 it highly, despite it being more expensive than the bus. This suggests comfort
N H
is also a 10 .
G
IO RIG
RECOMMENDATIONS
If the council is to encourage less car use, it clearly needs to develop bus services. It should improve
timetabling and make information more 11 available, for example through a website.
In the short term, a campaign to raise awareness of the relative costs of buses and cars – as well as
increasing parking fees in the centre – could help. However, to make a real difference, the council
AT Y
needs to invest in new buses in the 12 term to increase frequency and comfort.
N P O
C
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3 Work in pairs. Discuss the questions. 6 Choose the correct words. One or two are
• What extra information is included in the report correct in each sentence. Cross out any
outside the main findings of the survey? incorrect words.
• Do you think the summary is a fair summary of the 1 While / Despite / Even though student numbers fell
main findings? Why? / Why not? this year, the school is confident it can grow in the
future.
• Do you agree with the recommendations?
2 Most students were satisfied with their classes, even
though / despite / however there was a lot of noise
GRAMMAR from ongoing repair work.
3 The school doesn’t have enough resources.
G
However / While / Despite this, the teachers do an
be to excellent job.
IN
In the report, you read: 4 Profits were down last year, despite / however / even
If the council is to encourage less car use, it clearly needs though having more students.
to develop bus services.
7 Rewrite the sentences using the words in bold so
N
be to + infinitive (without to) is often used with if-clauses that your sentences mean the same.
to show a desired future result. Negatives are formed as
AR
is not to or isn’t to. The main clause shows what must be 1 Despite the government investing in buses, most
done first, using need / must / have to, etc. people still prefer to travel by car. even though
We must do something now if the situation is not to 2 While the cost of air travel to passengers has been
deteriorate further. falling, the cost to the environment has increased.
however
LE
4 Write sentences with if, be to + infinitive (without 3 Most people rated the service as poor. However, the
to) and need, etc., using these ideas. majority also praised the quality of the food. while
1 the government / win the next election / change their 4 Things have improved, but we’re still struggling.
despite
IC
policies now.
2 we / improve our marketing / boost sales.
3 we / reduce crime / increase the number of police.
PRACTICE
4 the company / reduce its debts / not go bankrupt.
H
8 You are going to write a report on improving
public services in your area. First, complete
AP
5 the council / build more cycle lanes / encourage
more people to cycle to work.
the findings below with what you imagine the
statistics are for your area. Then compare with a
6 discourage waste / the government / introduce a tax partner.
on the amount of rubbish people throw away.
R
KEY WORDS FOR WRITING MAIN FINDINGS

G
% of people use private instead of public

health services.
EO
while, despite, however, even though % visited their local hospital or clinic in
AL T
Despite this can be used instead of however, and despite the past year.
the fact that can be followed by a clause.
N H
% of those who saw a doctor required no

Despite the fact that I told him not to, he took the car. treatment.
G
IO RIG
However can also come in the middle of a sentence. out of people are currently
Cars are expensive to run. There are, however, ways to considered overweight.
save. % of respondents felt public health was
good or very good.
5 Look at the words in bold in the report on tenth(s) of people could get an
AT Y
page 160. Then discuss the questions in pairs. appointment with their doctor within 48 hours.
1 Which word contrasts an idea with an idea in the The main reasons for using private healthcare were
N P
previous sentence? , and .

O
2 Which three words help to link two parts of a

sentence?
9 Write an introduction to the report to explain
C
3 Which two words could be swapped round?

the survey and its purpose. Then write a
4 Which word is followed by a noun / -ing form? summary and analysis based on the statistics
5 Where are the commas in the sentences with words you wrote. Finally, write a conclusion about how
in bold? things could be improved.
161
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7 WRITING Arguing your case
SPEAKING 2 Find the five mistakes and correct them.
1 The zoos protect endangered animals.
2 When kids visit zoos, they get a chance to see lots of
• Can you remember the last time you went to a zoo? different animals.
Who did you go with? What did you see?
3 I saw a TV programme the other day about the zoo
• Can you think of three reasons why keeping animals in Singapore and it sounds like the amazing place.
G
in captivity is a good thing?
4 The zoo in my town is home to the very rare kind of
• What are the alternatives to zoos? panda. That’s the main attraction.
IN
5 The fact that fewer and fewer people are visiting
GRAMMAR zoos these days does pose the big problem.
N
6 Without a funding, what will happen to all the animals
housed in such institutions?
Articles
AR
7 For me, the main issue is whether or not animals
Articles are used before nouns. We use a / an when we should be kept in an unnatural environment.
introduce something new.
They’ve got a huge snake there – and a gorilla!
WRITING
LE
There is a zoo in my town, but I’ve never been there.
3 Read the essay which has been written in
We use the when we think the listener knows the specific
thing we mean – because they can see it, because they response to the task: ‘Zoos are not something
know there’s only one or because it’s already been we need in the 21st century. Discuss.’ Does the
mentioned. When we use the, we often add a clause to writer agree or disagree with the idea of zoos?
IC
clarify which thing we mean. How do you know? Do you agree with this point
Do you know the old zoo near the park? It’s a bit of view?
depressing!
H 4 Complete the gaps with a, an, the or nothing.
We don’t use articles with plurals or uncountable nouns
when we talk about them in general, or if they represent 5 Work in pairs. Discuss the questions.
AP
the whole of a type or group (e.g. animals).
• What is the function of each of the four paragraphs?
Zoos are a thing of the past nowadays, aren’t they?
• What is the function of each of the three sentences
in the opening paragraph?
R
• In what different ways does the writer introduce

ideas they do not agree with?
G
ZOOS ARE NOT SOMETHING WE NEED IN THE 21ST CENTURY

EO
AL T
Over the last twenty years or so, 1 fierce debate about zoos has been
N H
raging. It is often claimed that 2 zoos are 3 outdated form

G
of entertainment and should be closed down. However, over recent years, there
IO RIG
has been growing appreciation of the work zoos do both in terms of protecting
endangered animals and also in terms of public education.
One argument against zoos is that they are cruel. They are seen as being a kind
of prison for animals that should supposedly be left in the wild to roam free. It is
also believed that zoos somehow legitimize 4 idea that it is acceptable
AT Y
to capture animals and to keep them in 5 captivity, and that this then
encourages all manner of cruelty towards animals in society in general.
N P
Nevertheless, the positive work done by zoos has become increasingly

important and is surely sufficient reason for their continued existence. For
O
instance, zoos do a lot to protect 6 endangered species. Many have

breeding programmes, which are essential if we want these animals to survive.
C
A good example here are orangutans. These animals’ natural environment

is rapidly being destroyed and, as a result, they are on 7 verge of
extinction. As such, zoos represent 8 final chance of survival for
orangutans. Anyone that attacks zoos is, in fact, hastening the demise of these
beautiful animals.
If you add to this 9 excellent work many zoos do in raising
awareness of the problems facing animals in the wild, then you surely have
sufficient reasons for supporting 10 continued existence of this
endangered public institution!
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KEY WORDS FOR WRITING 8 Underline the parts of the sentences in Exercise 7
that you can re-use in your own writing.
Indicating and dismissing weak When we dismiss weak arguments, we often start the
arguments sentence with However or a similar word. We then write
A common way of structuring an argument is to indicate our own (stronger) ideas as facts, using the present simple.
what we feel are weak arguments first, before we then For example:
dismiss them. We use specific words and phrases to One argument against zoos is that they are cruel.
indicate that we are doing this. However, it is also necessary to consider the cruelty of
It is often claimed that zoos are an outdated form of the wild. Many animals actually live longer, healthier lives
G
entertainment and should now be closed down. in captivity than they would in the wild.
One argument against zoos is that they are cruel.
IN
9 Work in pairs. Think of ways to explain why each
6 Can you find three more words or phrases that of the arguments in Exercise 7 might be seen as
the essay writer uses to indicate what they see weak. Begin each sentence with However.
N
as weak arguments? 10 Compare the sentences you’ve written with
another group. Do you agree with them?
AR
7 Complete the sentences with these words.
Why? / Why not?
believed common sometimes
claimed seen supposedly
PRACTICE
LE
1 It is said that animals in zoos live much 11 You are going to write an
longer lives. essay arguing your point of
2 Zoos are enjoyable places to visit. view in response to one
3 It is widely that nature programmes and
of the following titles:
IC
documentaries will gradually make zoos redundant.
4 It is often that zoos perform valuable work
by breeding endangered species and then returning
them to the wild.
H
AP
5 Animals are sometimes as having no
individuality or personality.
6 One argument against zoos is that we
don’t have the right to deprive animals of their
R
freedom.
G
EO
AL T
• ‘Lotteries cause great harm to society and should be

N H
banned.’ Discuss.
G
• ‘Criminals need education, not prison.’ Discuss.

IO RIG
• ‘Professional sport causes more pain than pleasure.’

Discuss.
• ‘Staying at home for your holiday is better than
travelling somewhere.’ Discuss.
AT Y
Work in pairs. Choose one of the titles. Discuss

possible reasons why people might agree or
N P
disagree with the statement above, and then

discuss your own opinions.
O
12 Plan the content of each of your paragraphs.

Use the model essay on page 162 to help you.
C
13 Write your essay. Use as much language from

these pages as you can.
163
Writing
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8 WRITING Formal and informal emails
WRITING VOCABULARY
1 Read the email enquiring about language
courses in Manchester and answer the
questions. Formal and informal language
1 Why does Kathrin address the person she is writing The degree of formality that we use when writing to
people depends on who we are writing to, how well we
to as Ms?
G
know them, and why we are writing. Generally speaking,
2 Which language does Kathrin want to study? more formal writing involves longer, more complex
sentences, more multi-syllable words of Latin origin, fewer
IN
3 Does she have any previous experience of the
phrasal verbs, fewer contractions (I’ve, you’re, etc.) and
language?
fewer abbreviations.
4 What expectations does she have of the course?
N
5 What five things does she ask about? 2 The email you read is quite formal. Match the
6 Why does she end with Yours sincerely instead of more informal expressions below with the words
AR
using a different ending? or expressions in bold in the email with similar
meanings.
ask can you send me on top of that
LE
at the moment hope to hear trips
To pennylee99@chinacentre.org before it’d be great want to
Subject: Courses at the China Centre
3 Choose the more formal options in each of the
sentences below.
IC
Dear Ms Lee,
1 Cheers / Thank you for bringing this matter / stuff to
I am writing to enquire about the Mandarin my attention.
courses currently offered by the China Centre.
I am planning to take a Mandarin Chinese course
H2 We are looking to / We want to expand our team and
currently have jobs / vacancies available.
AP
at elementary level sometime early next year,
preferably for a period of between three and five 3 We are sorry / We regret to tell / inform you that the
weeks. I have studied Mandarin before, but only item you asked for / requested is no longer in stock.
at beginner level, and would be looking to review 4 If you need / Should you require any more help /
much of what I previously studied. further assistance, please do not hesitate / wait to
R
As such, I would be most grateful if you could ask.

send me information about what courses you will 5 I trust / hope that this will not be / prove too much of
G
be offering between January and June next year, a pain / an inconvenience.

and also let me know the prices of these courses. 6 Is there any chance you could / I wonder if it would
EO
Furthermore, I would appreciate it if you could be possible for you to provide me with copies of your
AL T
let me know what kind of excursions and cultural newest / most recent catalogue?
activities your centre offers. I would also like to
7 In the event of any delay / If your goods are going to
N H
know whether or not it is possible to invite friends

along on the excursions. be late, we will contact you / let you know ASAP / as
G
soon as possible.
IO RIG
Finally, I wonder if it would be possible for you

to forward me any information you might have 8 If you are in any way unhappy / dissatisfied with the
about accommodation in the Manchester area, as goods you buy / purchase, we would / will be more
I would like to stay locally while studying. than happy to offer you / provide you with a full
refund.
I look forward to hearing from you soon.
9 I believe / reckon that there are plenty / a number
AT Y
Yours sincerely,
of ways in which this problem could be sorted out /
Kathrin Jacobson rectified.
N P
While I appreciate / understand the problems your

10
company is having, I would still like to ascertain / find
O
out when I might expect to receive / get my refund.

C
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4 Complete this more informal email by putting 6 Write a formal email to a company that offers
one word from Exercises 2 or 3 into each space. special events for groups. Ask about the
activity you most like the sound of. Find out the
following information:
• which day the activity is available on
To j.arkwright@arkwright.com
Subject: A favour • what time it starts / finishes
• how much it costs (and if there are any discounts)
Hi Josh, • if you can have a brochure
1
this finds you well. Not sure if you’re
• if there are any age limits
in the office at the moment or if you’re away
G
on one of your overseas 2 , but I just • how you can book
wanted to write and ask a couple of favours.
7 Write an informal email to a colleague who
IN
First off, can you 3 me the sales figures works with you, using language from these
for the last six months? Mike has 4 pages. Make sure you include the following:
me to go through them ahead of the big sales
N
meeting in Greece next month. • tell them what event you have chosen and when it is
On 5 of that, I also need about 1,000 • ask them to invite everyone in the office and to tell
AR
copies of the new brochure sent over ASAP. It’d you as soon as possible if anyone can’t make it
be 6 if you could courier them, actually, • ask them to organise transport for the day and to
if it’s not too much of a 7 send a schedule to everyone
One last thing. Is there any 8 you could
LE
double-check the hotel bookings for Athens and
9
me know if there are any problems?
Oh, and can you 10 out what time our
flights get in and 11 out transport to the
hotel for us all?
IC
12
for all your help on this.
Best,
Ella H
AP
PRACTICE
5 Work in groups. Discuss which of the activities
R
below you think would best encourage team-

building skills among your group. Explain your
G
choice.
• corporate sword-fighting
EO
AL T
• mountain climbing challenge

• creating a giant work of art
N H
• ballroom dancing classes

G
IO RIG
• cooking a special dinner

• a quiz competition
• sailing a large yacht
AT Y
N P O
C
165
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GRAMMAR REFERENCE
COMMON MISTAKES
1 ENTERTAINMENT • I use to usually / tend to go out with friends on a Friday.
Don’t say use to or used to to talk about habits in the present.
HABITS • I was going went / used to go swimming a lot when I was
Past younger.
To talk about past habits, we can use the past simple, used to + Don’t use the past continuous to talk about past habits.
G
infinitive (without to), or would + infinitive (without to). • I would have had / used to have long hair when I was
I listened to music all the time when I was younger. younger.
IN
I used to listen to music all the time when I was younger. Don’t use would to talk about character and other kinds of
I’d listen to music all the time when I was younger. states.
• I don’t go as much how as I’d like to.
N
Present
To talk about current habits we can use the present simple, Don’t use how instead of as in comparatives.
tend to + infinitive (without to), and will + infinitive (without to).
AR
Exercise 2
I listen to music all the time.
I tend to watch films on demand through my TV. Rewrite the sentences, correcting the mistake in each.
I don’t follow football much, but I will watch the big games. 1 I used to go and see films when they come out at the
cinema because I prefer to see them on the big screen.
Will is not as common as the other forms.
LE
2 I’m tend to stay in on Friday nights, as I’m generally too tired
Adverbs and adverbial phrases of frequency to do anything much.
always / all the time / constantly 3 I don’t see her as much how I used to, because we’re both
normally / usually / as a rule / on the whole / by and large so busy.
IC
sometimes / now and again / once in a while 4 My parents never used to go out late at night because we
almost never / very rarely / hardly ever / once in a blue moon would live in quite a rough area.
We also use phrases with not as much as. 5 I was making my own comics and films when I was younger.
not as much as ... I’d like to / I want / I used to / I did before.
Making negatives
H
6 By and large I don’t use to watch TV much. There are too
many ads, which annoys me.
AP
We can make negatives with tend to and used to in DID YOU KNOW?
different ways. Would is actually far more common than used to to talk about
I didn’t use to like it very much. past habits. That’s because while we often introduce a topic
I never used to listen to music at home. with used to, we tend to give the details with would.
R
I tend not to go out during the week. I used to make my own films when I was younger. I’d watch
I don’t tend to go to the cinema that much. famous films and get ideas and then my brother and I would
G
try to make our own versions. We’d then do screenings for our
Exercise 1 family.
Complete the second sentence so that it has a similar
EO
meaning to the first sentence using the word given. Do ADJECTIVES AND ADVERBS
AL T
not change the word given. You must use between four Adjectives
N H
and five words, including the word given. Adjectives tend to go before a noun.
1 I only go to the cinema once in a blue moon. The film had a really uplifting ending.
G
IO RIG
HARDLY It’s quite dull music, if you ask me.

I cinema. Adjectives go after ‘linking’ verbs.
2 We used to fight constantly when we were kids. The painting looks very realistic.
TIME She went red with embarrassment.
We used when we were kids. These verbs can be followed by an adjective on its own: be,
AT Y
3 As a rule people don’t read on public transport here. become, get, go, feel, grow, keep, look, remain, seem, smell,
TEND stay, sound, taste and turn.
N P
People here public transport. In these cases, the adjective describes the subject of the verb.
4 I don’t like classical music much but I sometimes go to a Adverbs
O
concert with my dad.

Adverbs go before adjectives.
WILL
His writing is absolutely impossible to read.
C
I don’t like classical music much but now and

It was a strangely moving film.
to a concert with my dad.
5 He was fitter before because he cycled 50 km every day. Adverbs can come before other adverbs.
WOULD The traffic was moving really slowly.
He used to cycle 50 km every day. Adverbs at the start of sentences or clauses show an opinion
6 I did it all the time when I was younger, but I’m not so keen about the whole sentence or clause.
on it now. Fortunately, no-one was injured in the accident.
AS I meant to be here earlier, but, stupidly, I got halfway here
I don’t do it to. before I realised I’d left your address at home.
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Most adverbs are formed by adding -ly to the adjective, but 6 The car was completely destroyed, but he escaped without
some adverbs have the same form as the adjective: alive, fast, a scratch. (amazingly)
hard, late, later. 7 The special effects are amazing – just realistic. (incredibly)
When we use an adverb with the verbs be, look, become, 8 They got married in 2005, but he died after. (sadly, soon)
seem, get, taste, etc., they do not describe the subject of the
verb, they describe how something is done. Exercise 4
Make collocations by matching 1–9 to a–i. Use a
Exercise 1
dictionary if you need help.
Choose the correct option in these sentences about the
1 a heated a after
paintings on page 11.
2 loosely b meaning
1 Initial / Initially, they may strike you as fairly traditional / 3 a symbolic c treated
G
traditionally portraits.
4 ended d exactly the same
2 The young man sitting in the chair looks calm / calmly and
5 shortly e discussion
IN
is obvious / obviously thinking hard / hardly about what to
write. 6 an uplifting f ending
3 The two pieces were painted short / shortly before the 7 almost g out of control
8 badly h tragically
N
artist’s death.
4 Gabriel Metsu was both wide / widely admired and 9 totally i based on a true story
reasonable / reasonably successful during his lifetime.
AR
5 Unfortunate / Unfortunately, he died at the height of his
fame. 2 SIGHTSEEING
6 A strange tension and feeling of danger seems apparent /
apparently in the two paintings. RELATIVE CLAUSES
LE
7 Dogs in paintings were a frequent / frequently symbol of Clauses with no commas
loyalty and trust. Sometimes when we use general words like man, place or
thing, we need a relative clause to make clear which man,
Exercise 2
place or thing we are referring to. When the relative clause
Complete the sentences with the adjectives in the box,
IC
explains this, there’s no comma. These are sometimes called
changing them into adverbs if necessary. defining relative clauses.
He’s the man. He’s the man that / who led our country
beautiful disturbing funny interesting occasional H during the war.
catchy frequent hard later recent He’s the man I spoke to earlier.
Highgate is the Highgate is the place where Marx is
AP
1 You can buy a season ticket for the museum if you’re going
place. buried.
to be a visitor. It works out a lot cheaper.
Highgate is the place where I met my wife.
2 I don’t do much exercise, except for going
swimming. These kinds of sentences don’t always need a relative
R
3 I’ve been working really to improve my English pronoun, but if you’re unsure, use one!
and I feel I’m making progress at last. Clauses with commas
G
4 Seven is a bit early. Can’t we get a train? In other sentences, the sentence is clear and complete, but we
5 enough, I was just thinking about calling you want to add some extra information. These are called non-
when you rang.
EO
defining relative clauses and always need a relative pronoun.

6 If we want the book to sell, we need a title to
AL T
Vaclav Havel was the first Czech president.

ensure that people remember it. Vaclav Havel, who was also a famous writer, was the first
N H
7 A report has found that kids are being exposed Czech president.
to high levels of violence in video games. I met my wife in Highgate.
G
8 , this is one of only two portraits he ever

IO RIG
I met my wife in Highgate, which is where I lived as a student.

painted, but as you can see it’s done – a real
masterpiece. DID YOU KNOW?
Adverb position • We often use which is where instead of where when adding
To show frequency, we usually add adverbs before the main extra information.
verb. That’s the local registry office, which is where we got married.
AT Y
They’re always shouting at each other.

Exercise 1
I hardly ever go out these days.
N P
Underline the relative pronouns and add a comma where

To show how we did something or when the action happens,
it is necessary.
O
we usually place adverbs after a verb.

He was looking at me strangely. That was the home of Abe and Betty Zimmerman whose son is
a famous singer, Bob Dylan.
I went to this great exhibition yesterday.
C
That was the home of Abe and Betty Zimmerman, whose son
Exercise 3 is a famous singer, Bob Dylan.
Rewrite the sentences with the adverbs in brackets in the 1 We’re meeting Jaime later. You know, the guy whose brother
correct place. got us the tickets for the match.
1 I download films from the internet. (never) 2 People lived in houses carved out of the rock most of which
2 I’ve seen him all day. (hardly) have been destroyed.
3 He reacted badly to the news. (fairly) 3 Apparently, the hotel where we’re staying in Vienna
overlooks the river.
4 I’m going fishing in the week. (later)
4 The 19th of July celebrates the day that we gained
5 To be honest, I haven’t even picked up a book. (lately)
independence.
Grammar reference 167
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5 It took us ages to get there by which time we were starving. Exercise 3
6 The first place we will stop at is the Cavern Club which is Rewrite each of the pairs of sentences below as one
where the Beatles started out. sentence.
7 The monument honours those who died during the war 1 We saw Big Ben, Buckingham Palace, Tower Bridge and the
many of whom came from this city. London Eye. They were all amazing.
Modifying which and whom 2 There were loads of recommendations on the internet. Most
Look at the ways we can show the quantity or time by adding of them were really helpful.
to which or whom. 3 We stayed out dancing until two in the morning. I was
People lived in houses most of which have been completely exhausted by then!
carved out of the rock, destroyed. 4 We spent a week in Bolivia. The election was on while we
were there.
G
some of which still survive today.
a few of which are still lived in. 5 We spent two days in Bergen and then drove down to
Stavanger. My girlfriend has family in Bergen.
IN
There were ten of us on the none of whom I knew before.
6 Chen’s grandfather still lives at home with the rest of the
boat trip, many of whom had been before. family. His grandfather is 97.
We had a look around the during which time it poured with
N
old town for two hours, rain. COMMON MISTAKES
at which point we decided to • We went on the guided tour round the old town, that which
AR
have lunch. was nice.
My mum’s uncle, that who I didn’t really know, to be honest,
We will check in around 11, by which time we hope the
used to work in the palace.
rooms will be ready. (= before 11)
after which we will have a mid- You can’t use that to add extra information.
LE
morning snack. • This is the stadium that it holds the Cup Final.
The tour guide who he showed us round the castle was
DID YOU KNOW? really funny.
Many native speakers use who instead of whom. When that or who is the subject of the relative clause (the
IC
There were ten of us on the boat trip, most of who had been stadium holds … / the tour guide showed ...), don’t add
before. another pronoun (it / he, etc.)
Exercise 2 • Balliol is the oldest college in Oxford, many of their whose
Complete the sentences with these words and phrases.
Hstudents go into politics.
Whose replaces their / his / Mary’s, etc., in a relative clause.
AP
at which point most of whom where
by which time none of which which TALKING ABOUT THE FUTURE
during which time some of which who Timetables
We prefer the present simple to talk about timetables, but the
R
1 The statue was erected by Sukarno, was present continuous is also possible and doesn’t change the
our first president after we gained independence. meaning.
G
2 Next stop for us is Yekaterinburg, the last My train leaves at nine. My train is leaving at nine.
tsar was executed.
3 There must have been 20 people waiting to check in, Offers
EO
were shouting at the receptionist! We use will to offer to do something for someone.
AL T
4 We didn’t get into town until after ten, all I’ll help you with that. I’ll lend you some money, if you want.
the hotels were already booked for the night.
N H
Decisions about the future

5 The museum houses a remarkable collection of books,
To talk about a decision about the future that you’ve already
G
date back as far as the tenth century.

made on your own, we prefer be going to. The present
IO RIG
6 Margie and the kids spent a few hours shopping, continuous is also often possible, and doesn’t change the
I stayed in and updated our travel blog. meaning.
7 After lunch, we went to check out the castle, I’m going to study for my exams tonight.
was very grand.
I’m studying for my exams tonight.
8 We looked in seven different shops and none of them had it
To talk about a decision (or a promise or a threat) made at the
AT Y
in stock, we just gave up.

time of speaking, use will.
9 The guidebooks, I actually bothered to
Thanks. I’ll pay you back tomorrow.
N P
read at all, were soon conveniently ‘lost’!

I’ll call her now and see what she says.
We often use a relative clause to add an opinion to the
O
sentence we just said. Predictions

We spent a week hiking in the which was amazing. For predictions based on what we can see, hear, feel or on
what we already know, we prefer be going to, but will is also
C
jungle, which was quite hard.

possible.
which was my idea of hell.
I’m sure they’re going to lose the next election.
OR
I’m sure they’ll lose the next election.
For predictions made at the moment of speaking, we prefer
will, but be going to is also possible.
You’ll break that in a minute!
OR
You’re going to break that in a minute!
168
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You’ll regret it! Exercise 2
OR In each sentence, decide if both options are possible.
You’re going to regret it If not, choose the correct option.
Arrangements 1 I’m working / I’m quite likely to work late tonight, but I’ll call /
I’m calling you when I’m done.
To talk about activities we have arranged with other people
in the (near or foreseeable) future, we prefer the present 2 I’m going to go / I’ll go and do the Maracana stadium tour
continuous, but can also use be going to. tomorrow. I booked it online.
I’m meeting a friend later. 3 Turn the gas down. The food burns / is going to burn!
OR 4 It’s going to / It’s bound to cause problems if they go ahead
with the redevelopment plan.
I’m going to meet a friend later.
G
5 I don’t think he’ll / He’s highly unlikely to accept the offer,
We’re returning to the UK next year. but I guess it’s worth asking.
OR 6 I’ll give / I’m due to give you a lift to the airport, if you like.
IN
We’re going to return to the UK next year. 7 He’s going to / bound to fail. He just hasn’t done enough
work this term to pass.
Exercise 1
8 We have / are having a little get-together at our place on
N
Complete the sentences with the word in brackets using Sunday, if you fancy coming.
one of the forms given in each space. 9 I’m due to fly / I’m flying to Rome on March the 6th to attend
AR
1 will / present simple a conference.
A: What time you work? (finish)
3 THINGS YOU NEED

B: About five, most days.
A: OK. Well, I you outside your office around
LE
quarter past, then. (meet)
2 present continuous / be going to EXPLAINING PURPOSE USING SO, IF AND TO
A: I Mary later. Do you want to come? (meet) Use so to show that the second part of the sentence is a
B: No. I’ve got an exam tomorrow, so I some potential result of the first. The word that can be added after
revision tonight. (do) so, but doesn’t have to be.
IC
3 present simple / will / present continuous
A: I some friends after the cinema. Why don’t DID YOU KNOW?
you join us? (meet) So (that) is often followed by can.
B: I might do. What time
(end)
the film ?
H
Do you want to borrow a torch so (that) you can see where
you’re going outside?
AP
A: Half eight. Pass me a cloth so (that) I can grip the lid of this jar better.
B: Right. Well, look. I you later to confirm one We use if-clauses (if + noun + verb in present tense) to talk
way or the other, OK? (text) about possible situations in which certain things might be
4 be going to / will / present continuous necessary.
R
A: I’m so excited about this trip. I can’t wait. Paris This is useful stuff to have if you need to remove stains.
amazing. (be) Hang it up with a nail if you can’t find anything else.
G
B: When you ? (leave) We use to + infinitive (without to) to explain the purpose of
A: Thursday. That reminds me, actually. I need to book a cab doing things, why we need something or what something is for.
EO
to the airport before I forget.

AL T
B: I you there, if you want. It’s not a problem. DID YOU KNOW?
(drive) You can also say in order to + infinitive (without to). This is more
N H
5 will / be going to common in formal writing.

I’m just going out to buy a few things for the house.
G
A: I’m quite tired now, so I exhausted by the end

IO RIG
of the day! (be) A cable is required (in order) to connect the device to the
B: You , I’m sure. A bit of hard work never killed computer.
anyone. (survive)
Exercise 1
Things we don’t think will happen Complete the sentences by adding so, if or to.
To talk about things we don’t think will happen, use be not
1 Have you got a dustpan and brush I can clean
AT Y
likely to or be (highly) unlikely to.

up this mess I’ve made?
She’s not likely to change her mind.
2 I must buy some wire hang this up with.
N P
It’s highly unlikely to make any difference.

3 you want to put those shelves up properly,
Things we see as (almost) inevitable you’ll need a drill.
O
To talk about things we see as (almost) inevitable, use be 4 You’ll need an adaptor you’re going to use
bound to – or be likely to. your laptop in the States.
C
It’s bound to be sunny in July. 5 Put some cream on protect yourself from
We’re quite likely to lose. Half our side is injured. the sun.
6 What are those things you wear on your knees
Things that we expect to happen you do skateboarding or something like that?
Use be due to talk about the times that things should happen. 7 You should put a plaster on your foot stop
The bus is due (to arrive) in five minutes. your shoes cutting into your skin.
When is the baby due? 8 Can I borrow your stepladder I can change
the light bulb in the hall?
9 Have you got a clip or something keep these
papers together?
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Exercise 2 3 Apparently, she was sacked because she was seen in a
Complete the sentences using so, if or to and the ideas in shopping mall when she should have worked / have been
brackets. You may need to add some extra words. working.
1 We need some matches or something the 4 It’s his own fault he got into trouble. He shouldn’t have
stove. (light) texted / been texting while the teacher was talking to the
class.
2 Maybe you should wrap some tape round where there’s a
crack . (it / not / leak)
COMMON MISTAKES
3 You’ll need wire cutters that – not
We should to go. We’re late.
scissors. (you / want / cut)
I should travelling be travelling there now, but I missed my bus.
4 Have you got something I can stand on
this light bulb? (I / can / change) He should took have taken it back to the shop sooner.
G
5 Can’t you just use some string it? (tie it They should of have had it fixed by a professional.
together / and / make / a handle / you / carry) Always follow should with a form of the infinitive (without to).
IN
Exercise 3
SHOULD AND SHOULD HAVE (SHOULD’VE)
Rewrite the sentences, correcting the mistake in each.
We use should (not / never) + verb to give general advice,
N
suggestions or criticism about a present situation. 1 I’m sorry it’s a bit late. I should rang you earlier, but I forgot.
You should see complaints as an opportunity to improve. 2 They should of try to sort it out instead of blaming me.
AR
We should never give terrorists what they want. 3 When you take it back, you should to ask for some kind of
compensation.
We should go and try that new pizzeria that’s just opened
round the corner. 4 I sometimes think I should never go to university because I
didn’t enjoy it much and I have a huge debt now.
We use should (not / never) + have + past participle to show a
LE
5 It’s terrible I have to work tonight. I should celebrating my
criticism or regret about a past action.
birthday with my friends!
He should have / should’ve checked the shoes at the point of
sale.
They shouldn’t have parked here. They’ve blocked me in. 4 SOCIETY
IC
Exercise 1
Complete the two dialogues with the correct form of SO AND SUCH
should and the verbs in brackets. In the part of the sentence describing the cause, use so before
A: You 1
time. (come)
bowling with us. We had a great
H
an adjective or an adverb or before words like few, little, much
or many. Use such before a noun, an adjective + noun and
AP
before a lot of + noun. Remember that you don’t have to start
B: Well, you 2 me so late. I couldn’t the result clause with that – especially in spoken English.
rearrange things. (tell)
It was so expensive in Moscow, we couldn’t stay there long.
A: I know. Sorry. Maybe we 3 next week
There’s so much traffic, it’s quicker to walk sometimes!
sometime. (go)
R
So few people had bought tickets that they decided to cancel

A: The neighbours kept me awake last night again. the event.
G
B: Really? Maybe you 4 them next time. They did so badly in the elections that their leader resigned.
(report) It was such a surprise that I just didn’t know what to say!
A: I have already, but the police didn’t want to do anything.
EO
The ride was such a laugh that we went on it six times.

B: They 5 them at least. (come and warn)
AL T
There’s such a lot of rubbish on the streets, it makes me angry.

A: I guess they felt they had more important things to do.
N H
B: Did you tell them how often it’s happening? DID YOU KNOW?
A: Not really. Maybe I 6 so calm when I spoke Few and many go before plural, countable nouns (people /
G
to them. (be) families, etc.) and much and little go before uncountable nouns
IO RIG
B: Yeah, maybe. (crime / damage, etc.).

A: I don’t know. Maybe we 7 . ( just move) There’s far too much crime and too few people doing anything
B: Yeah, but you 8 . It’s just wrong! (have to) to change things.
DID YOU KNOW? Exercise 1

AT Y
Use should be -ing to refer to a current unfinished situation. Choose the correct option in sentences 1–8. Then match
Stop distracting me. We should be working not chatting. them with a–h at the top pf page 171.
N P
Use should have been -ing to refer to an unfinished / 1 Our situation sometimes looks so / such bleak,
interrupted action in the past. 2 He was involved in so / such a terrible public scandal,
O
It was his own fault he crashed. He shouldn’t have been 3 The government have lied so / such many times,
driving so fast! 4 Food prices have gone up so / such quickly,
C
Exercise 2 5 The earthquake caused so / such widespread damage,

Choose the correct option after should. 6 So / Such few women are having babies these days,
1 The new system has been a disaster. We should 7 They’ve got so / such poor hospitals,
have tested / have been testing it properly before we 8 There’s so / such little crime now,
introduced it.
2 With so much unemployment, the government shouldn’t
cut / be cutting jobs like it is.
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a
b
there have been riots in the street markets.
that most kids can’t even get basic health care.
5 SPORTS AND INTERESTS
c they’re actually making police officers redundant!
d I’ve just lost faith in them.
SHOULD(N’T) HAVE, COULD(N’T) HAVE,
e the government’s introduced tax breaks for big families to WOULD(N’T) HAVE
boost the birth rate. Use should have (should’ve) + past participle to show you think
f that it’s hard not to feel pessimistic about the future. something in the past was a good idea, but didn’t happen.
g that tens of thousands are feared dead. We should have phoned you. We forgot. Sorry.
h that in the end he was forced to resign. Use shouldn’t have or should never have + past participle to
show you think something that happened wasn’t a good idea.
Exercise 2 You shouldn’t have hit him. It was wrong of you.
G
Complete the sentences by adding many, much, few Add a comment using would have (would’ve) / wouldn’t have /
or little. would never have + past participle to show a certain past
IN
1 There’s so poverty in the world that surely result.
tackling that has to be our main goal. It’s your birthday? You should’ve said. I would have bought
2 So people bothered to vote that the election you a present.
N
results are almost meaningless! I should’ve gone more slowly. I wouldn’t have made that
3 So people turned up to vote in the election, mistake.
AR
there were long queues at the polls. Add a comment with could have (could’ve) / couldn’t have /
4 So new jobs have been created that there are could never have (Or might have / might never have) + past
actually a lot of posts which are unfilled. participle to show possible past results.
5 So research has been done into the problem that They should’ve acted sooner. They could have saved his life.
LE
it’s hard to say what’s causing it. They should’ve asked for help. They could never have done it
on their own.
COMPARATIVES WITH THE …, THE … He shouldn’t have substituted the striker. They might have
We show correlations using the following basic patterns: won.
the + comparative + noun / pronoun (+ verb), the + comparative
IC
Exercise 1
+ noun (+ verb).
The more affluent the area is, the nicer the cars are. Choose the correct option.
The bigger you are, the more difficult it is to find nice clothes. 1 It’s his fault. He should have / would have dealt with the
The more roads there are, the more people use their cars and
the more pollution there is.
Hproblem sooner rather than leaving it so long.
2 The fire was my fault. I shouldn’t have / wouldn’t have left
AP
Note: we sometimes leave out the nouns and use more / less / the gas on while I was out.
fewer as pronouns. 3 It’s my own fault. I should have / would have warmed up
The more I earn, the more I buy. (= more money, … more more before I started playing. I wouldn’t have / couldn’t
things) have strained my back if I had.
R
The less I know, the better. (= less information) 4 I blame the players. They got knocked out because they
wouldn’t have underestimated / underestimated the
G
Exercise 1 opposition. They should’ve / would’ve taken the game more

Complete the sentences with one word in each space. seriously.
5 He should have / would have talked it through first. He
EO
1 richer the country, lower the birth

might not have / might’ve got himself into so much trouble.
AL T
rate.
6 The game was pretty awful, but I suppose it would have
2 The better educated people , the
been / might have been worse – we could have / wouldn’t
N H
money they are likely to earn.

have lost.
3 The stronger economy, the
G
IO RIG
unemployment there is. DID YOU KNOW?

4 The hungrier people are, the desperate they We often follow would have / wouldn’t have with a clause
tend to be the more conflicts will be. starting with but.
5 The happier people are, the illnesses they We would have won, but we had a goal that wasn’t allowed.
. (= that’s why we didn’t win)
AT Y
Common patterns in conversation I wouldn’t have said anything, but he asked me how you
We often use these short patterns, especially in conversation: were. (= that’s why I spoke)
N P
The sooner, the better The faster, the better

Exercise 2
The bigger, the better The fewer, the better
Complete sentences 1–4 with the correct form of would
O
The simpler, the better The more, the better

and the verb in brackets. Then complete 5–8 with the
Exercise 2 correct form of could.
C
Write a short reply to each question using the …, the 1 I here earlier, but the traffic was terrible.
better. (get)
1 What size boxes do you want? 2 She to come, but it was impossible. She
had so much work. (like)
2 What kind of camera are you thinking of buying?
3 I him forgetting normally, but I’d told him
3 When do you want this done by?
twice that it was really important. That’s why I was so angry.
4 How do you want your coffee? (mind)
5 How many people should we invite? 4 I him, but he’d invited me to his party, so
I felt I had to! (invite)
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5 It could have been worse. He his neck. I’ve been teaching here for six years now.
(break) I’ve taught here for six years now.
6 It could have been worse. They you when The present perfect simple is commonly used with the adverbs
they grabbed your bag. (hurt) yet, already, always, never, ever and just.
7 It could have been worse. She her wallet I haven’t decided what to do yet.
stolen too. (have) They’ve already asked Bill – and he said no.
8 The storm was bad, but it could have been worse. It She’s always done her best at school. (and she still does)
a lot more damage than it did. (do)
I’ve never liked swimming in the sea. (and I still don’t)
I’ve just managed to get hold of some tickets for the game.
THE PRESENT PERFECT CONTINUOUS
With the present perfect continuous and simple, we use:
AND SIMPLE
G
since to show when an activity, intention or feeling started.
Present perfect continuous I’ve been playing since I was a kid.
The form of the present perfect continuous is have / has + (not)
IN
for to show the period.
been + -ing.
She’s been trying to call you for the last hour.
It’s used to talk about actions, intentions or feelings that started
in the past and are still going on now. It emphasises the fact phrases like all morning / all day / all year when it is still the
N
these things happened regularly or continuously. same morning, day or year.
I’ve been knitting for six months now. (= a regular activity and I I’ve been planning to visit them all week / month / year.
AR
still do it)
Exercise 2
I’ve been meaning to go round and see him. (= a continuous
intention, but I haven’t seen him) Complete the sentences with one word in each space.
He’s not been feeling well. (= continuous feeling and he is still 1 I’ve been working there as a volunteer over six
LE
ill) years now.
2 I haven’t seen him morning. He must be off work.
Present perfect simple
3 She’s been seeing a counsellor the accident.
The present perfect simple is have / has + (not) + past
4 I’ve been interested in golf. I don’t know why,
participle. It is used to talk about actions or events completed
really, because I like other sports like rugby.
IC
at some point before now, but with a connection to the present.
5 Don’t tell me what happened! I haven’t seen the highlights
I’ve put on five kilos since January. (= five kilos is complete)
and it’s more exciting when you don’t know the
That’s the third double fault I’ve served. (= three completed
score.
before I said this)
The following verbs are rarely used in the continuous form: be,
H
6 I’ve seen that film, but I wouldn’t mind seeing it
again. It’s brilliant.
AP
believe, belong, cost, exist, fancy, hate, have (= possess), know,
7 I’ve loved playing cards – ever I was
like, love, prefer, seem, understand.
a child.
I’ve always fancied going to the Caribbean but I’ve never had
the chance. COMMON MISTAKES
We’ve known each other for years.
R
• I’ve been writing written twenty emails today.

Exercise 1 Don’t use the continuous form with specific numbers (unless all
G
twenty emails are unfinished!).

Match the sentence halves. Then say why the present
perfect continuous is used in 1–4 and the present perfect • I haven’t seen him for six years ago.
EO
simple in 5–8. Don’t use for with ago. (You can say The last time I saw him
was six years ago.)
AL T
1 She’s been trying to call you all morning,

2 I’ve been meaning to ask Luis if he could help me, • A: Have you ever been hang-gliding?
N H
3 I’ve been putting off going to the dentist for ages, B: I have, actually. I’ve been went with a friend last year.
G
4 She’s been thinking about dropping out of the course, Use the past simple with past time phrases like last year.
IO RIG
5 I’ve asked my landlord to fix the shower loads of times,

6
7
I’ve only met him once before,
I’ve never really fancied going skiing.
6 ACCOMMODATION
8 I’ve heard that song so many times recently,
MODIFIERS
a but he still hasn’t done it! It’s really annoying.
AT Y
absolutely / very / really

b but I just haven’t found the right moment to ask.
We got very absolutely soaked. (or very / really wet)
N P
c but your phone has been switched off.

It was absolutely really hot. (or absolutely boiling)
d I don’t know why. I guess it’s not my kind of thing.
Don’t use very with extreme adjectives like soaked, boiling,
O
e I’m a bit sick of it. great, awful, enormous that already have the meaning of ‘very’.
f as she’s been struggling to keep up with the work. Use absolutely or really. Don’t use absolutely with normal
g but he seemed like a really nice guy. adjectives like hot, cold, etc. Use very or really.
C
h but it’s so painful I guess I should have it looked at. too

Oh it was too really incredible. I loved it. (or absolutely
DID YOU KNOW?
incredible)
Of all the tenses in English, the present perfect continuous is
It was quite a bit too hot for my liking. I can’t do much in that
used less than 0.5% of the time!
heat.
When talking about ‘how long’, fluent speakers prefer the
It was miles too hot for my liking. I simply couldn’t go outside.
continuous form, but we can use the present perfect simple to
talk about duration with little difference in meaning. Too always shows you DON’T like something or it’s a problem.
If it’s a small problem use a bit / a little too. If it’s a big problem
use much / miles too.
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a bit / quite / fairly 5 There was hardly anything to do during the day.
The food was a bit quite nice, but maybe a bit bland. ALMOST
A bit makes negative adjectives weaker. It is not used with There to do during the day.
positive adjectives.
We can use quite, fairly, pretty and rather with both positive HAVE/GET SOMETHING DONE
and negative words. Have/get something done is a passive construction. We use it
Modifying nouns when the person who did an action is unknown or unimportant.
It was a complete waste of time. Have/get something done focuses on both the object and the
person that the object belongs to. Compare:
It was a bit of a nightmare.
My bike was stolen from outside the shop. (= the focus is only
It was a bit dull. There were hardly any activities.
on my bike)
G
To modify nouns, use a bit of or adjectives like real, complete,
I had my bike stolen. (= the focus is on the bike and on the fact
slight or hardly any, almost no.
that I was the victim)
IN
hardly / almost Get is more common with some verbs, have with others.
We hardly did almost nothing all day apart from lie on the There are no rules for this. The best way to learn is by seeing
beach. examples. Look at how the structures are used in different
N
Hardly is a negative and goes with any / anything, etc. tenses:
Almost goes with no, nothing, don’t, didn’t, etc. It was a mess! They were having some work done on the roof.
AR
I should have my hair cut.
Exercise 1
I had to have my picture taken for the college website.
Cross out the incorrect modifiers in italics. In some cases, I’m going to get my hair dyed blond.
both words or phrases are correct.
I’d never have my hair cut that short! It wouldn’t suit me.
LE
1 The town we stayed in was a bit / quite dull, but the
surrounding area was very / absolutely stunning. Exercise 1
2 We hardly / almost had any rain the whole time we were Complete the conversations by reordering the words in
there, but there was a bit / a bit of a chill most days. italics.
3 The place gets absolutely / really packed with tourists in 1 A: of / straightened / getting / thinking / hair / I’m / my. I’m
IC
August and there are hardly / almost no vacancies in the sick of this hairstyle.
hotels in the summer. B: Really? I’d love to have curly hair like you.
4 The place was a real / really tourist trap and everything was 2 A: photo / get / should / framed / that / you. It’s really nice.
absolutely / very expensive. I’m sure the locals don’t go
there much.
H
B: Do you think so? Maybe I will, then.
3 A: The dentist said have / going / the / taken / to / have /
AP
5 It was pretty / fairly isolated. There were hardly / no houses
I’m / to / tooth / out. I’m dreading it.
nearby.
B: I can imagine. I hate going to the dentist, but what choice
6 The beach was fairly / a bit near, but it was quite / a bit too
do you have?
far to walk to.
4 A: Someone broke into the car and stolen / their / had /
R
DID YOU KNOW? they / all / and / money / passports .

We can show that something is less than quite / a bit by using B: Oh no! That’s awful. So what did they do?
G
not very. 5 A: I’m going to have to stop the car. The engine’s
It was quite good. I enjoyed it. overheating.
EO
It wasn’t very good. I wouldn’t recommend it. B: I told you should / we / have / it / had / checked before
AL T
we left.
It’s a bit expensive. I’m not sure I can afford it.
They’re not very expensive. Anyone can afford to get one Exercise 2
N H
these days. Complete sentence b using a have (or get) passive

G
Fluent speakers also say not that expensive or not particularly structure, and any other words necessary, so that it has a
IO RIG
expensive.
similar meaning to a.
Exercise 2 1 a Our luggage was stolen from our hotel room.
Complete the second sentence so that it has a similar b We from our hotel room.
meaning to the first sentence using the word given. Do 2 a Don’t touch that gate. It’s only just been painted.
not change the word given. You must use between three
AT Y
b I so be careful you don’t touch it.

and four words, including the word given. 3 a My car is at the garage at the moment, being repaired.
N P
1 This coffee is really weak. b I at the moment.

STRONG 4 a They should send someone to repair the air conditioning
O
This coffee . in here.

2 It was unbearably hot in the tent. b They really ought to .
5 a I usually do my weekly shop online and they deliver it to
C
ABSOLUTELY
Inside the tent it . my house.
3 The town centre was almost deserted at night. b I usually do my weekly shop online and
to my house.
HARDLY
There the town centre at night.
4 Personally, I’d prefer it if the music wasn’t so loud!
TOO
The music’s for my liking.
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7 NATURE 3 There have been calls for a ban to be placed on beef
from any areas affected by mad cow disease.
(import)
NARRATIVE TENSES 4 The low numbers of young people part in sport
The past simple or regular exercise continues to be a cause for
The past simple describes finished events – often ones that concern. (take, do)
follow each other. These events can be linked together using 5 The government has promised to help rebuild all the
words such as and, and then, after that, after, before. properties in the recent forest fires. (damage)
We pulled over and waited for the rain to stop and then we 6 City Farms is a new project by the local council
continued our journey. and aimed at putting kids in contact with animals. (fund)
7 The police have said that some of the animals
G
The past continuous
from the laboratories could well be carrying diseases. (free)
The past continuous shows an action was at the same time as
8 The group the protests has issued a statement
another, but was unfinished or interrupted – often by a verb in
IN
all forms of hunting. (lead, oppose)
the past simple.
I met my wife when we were both living in Slovakia.
I had an accident while I was driving to work. 8 CRIME AND PUNISHMENT
N
The past perfect simple
SHOWING DEGREES OF CERTAINTY WITH
AR
The past perfect simple describes an action finished before a
previously mentioned action or before the story began. MODAL VERBS
I’d only answered two questions by the time he finished. Uncertain
When I got to work, I realised I’d left my keys at home. When we use could or might to give an opinion or speculate
LE
about something, we show we think it’s possible, but are not
DID YOU KNOW? completely sure.
Continuous tenses are sometimes used to emphasise the It could be worse. We could be out there in the rain. (= It’s
duration of an activity. Notice the time phrases. possible for it to be worse)
It was raining the whole time we were there. She might have known her attacker. (= It’s possible she knew)
IC
We were waiting for hours for the fog to lift. We can also use may instead of might, especially in more
Exercise 1 formal writing.
Police believe that high speed may have played a part in the
Choose the correct option. H crash.
1 The thunder was so loud I couldn’t / can’t get to sleep.
Certain
AP
2 The sun was burning hot and I got really sunburned because
I was forgetting / had forgotten to put any cream on. When we use must or can’t to give an opinion or speculate
3 I got / was getting caught in a storm when I was walking about something we show we are certain it’s true, even if we
home, so I stopped in a café until it’d blown over. have no direct evidence/experience.
It must be at least six o’clock. (= I think it is six because we left
R
4 It got / was getting dark, so we decided to go home while

we could still see the path. at five and we have been travelling for a long time)
5 The roads were really treacherous because the snow was It must have been awful. (= I imagine it definitely was)
G
melting / had melted a bit the day before and had then She can’t have seen the sign. (= I imagine she didn’t see it,
frozen overnight. because there were no other causes I can think of)
EO
6 I went away on holiday and when I had got back / got back
AL T
I found that slugs had eaten all the flowers in my garden! DID YOU KNOW?
7 The fog was coming down / came down suddenly and we We don’t usually use must in the negative when it means
N H
got completely lost and had to phone for help. imagine / guess – it’s far more common to use can’t.
It mustn’t can’t be more than fifteen years old.
G
8 It absolutely poured down in the morning and by the time

IO RIG
we arrived, the campsite still didn’t dry out / hadn’t dried out, Present and past infinitives
so the whole place was a mudbath. Remember verbs that go with modals are always in an infinitive
form.
PARTICIPLE CLAUSES It can’t be easy, doing three jobs at a time. (= I’m sure it isn’t)
Participle clauses can follow a noun. They define the noun in He must earn a lot of money because he’s always going on
AT Y
the same way that relative clauses do. Clauses that use present holiday. (= I’m sure he earns)
participles (the -ing form) have an active meaning and clauses If we want to refer to a past event, use a past infinitive: have +
that use a past participle have a passive meaning.
N P
past participle
… a range of dishes featuring the insects (= a range of dishes It can’t have been easy when he was growing up, being so
that feature the insects)
O
poor.
… experiments aimed at combating illnesses (= experiments I must have dropped it somewhere.
that are aimed at combating illnesses)
C
Exercise 1
Exercise 1
Complete each sentence by adding can’t, must,
Complete the sentences using the correct form of the can’t have or must have.
words in brackets.
1 It be very nice, finding out you’re being
1 The suffering by vivisection is just horrendous. cheated on!
(cause)
2 It be great, getting to travel all over the world.
2 Supplies are slowly starting to reach the areas worst
3 It been difficult, only seeing your kids once
by the flooding. (affect)
a month.
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4 He’s been working thirteen-hour days for weeks. He Exercise 1
be exhausted. Complete the sentences with the noun + preposition
5 This doesn’t look right. I think we taken the combinations.
wrong turning earlier.
6 He tore his knee ligaments. It hurt like mad! access to awareness of decrease in
7 It be easy for her, bringing up six kids on addiction to ban on involvement in
her own. anger about damage to recipe for
8 I left the door unlocked, because there was
no sign of them breaking in. 1 Police have arrested a leading politician for his
9 Given the time of the murder, she done it. a corruption scandal.
It been someone else. 2 The singer Manny Biggs has admitted himself into a
G
10
Your glasses be somewhere. You rehabilitation centre for treatment for his
looked very hard! drugs and alcohol.
IN
3 The government is considering a complete
DID YOU KNOW? the ownership of guns.
As we saw with should and would (page 170), we can use a 4 Better the internet could help solve many
N
continuous form of the verb after must, can’t, might. of the problems that currently affect the third world.
She can’t be earning much if she’s only doing cleaning work. 5 The demonstration against rising prices of water turned into
a riot, resulting in widespread cars and
AR
(present)
We should get off the phone. He might be trying to call now. buildings.
(present) 6 There has been some the police handling
I didn’t time it, but I must’ve been waiting for over an hour. of the incident last week in which a man was shot.
(past) 7 Can you give me the that soup you
LE
He shouldn’t have been smoking in there. (past) made?
8 There’s actually been a big the incidence
Exercise 2 of street crime over the last few years.
Complete the second sentence so that it has a similar 9 Nowadays, there’s much greater the need
IC
meaning to the first sentence using the word given. Do for recycling and energy conservation.
not change the word given. You must use three or four Prepositions and meanings
words, including the word given. Different prepositions can add different information to the
1 The police believe it’s possible the thieves got in through an
open window.
H
noun.
a book of poetry (= it contains poems)
AP
MIGHT a book about organised crime (= the subject is crime)
The thieves through an open window, a book by Gabriel García Márquez (= the author is Márquez)
according to the police. a book for Christmas (= the reason you give the book)
2 I can’t see how they did it other than knowing someone in a book with pictures (= a feature of the book)
R
the bank.
an impact on unemployment (= what the impact affects)
MUST
the impact of the policy (= where the impact comes from)
G
They in the bank in order to do it.

It’s possible to have two prepositional phrases.
3 I’ll check she’s not waiting for us outside. It’s possible she is.
There is a lot of concern among parents about rising crime.
MIGHT
EO
She outside, so let me go and check. The prepositions that follow nouns often depend on the verbs
AL T
used before the nouns. For example:

4 I very much doubt the painting is worth a lot.
give a lot of attention to the problem
N H
BE
deflect attention from the real problem
If you ask me, the painting a lot.
G
IO RIG
5 I’m sure it took ages to write the report as it’s so detailed. Exercise 2
TAKEN Choose the correct preposition in each sentence.
That report to write, given it’s so detailed. 1a I’m afraid there’s no room in / for the class for another desk
6 He can’t have enjoyed it because he came home early. and chair.
MUST 1b We’ve got room in / for one more person in our car.
He boring because he came home early.
AT Y
2a Police have discovered a terrorist threat of / to the

president.
NOUNS AND PREPOSITIONAL PHRASES
N P
2b The airport has increased security because of the threat

We often add prepositional phrases to nouns to define the of / to terrorism.
O
nouns more. Usually, there is only one possible preposition 3a What’s the name of that film with / about Jet Li that came
that can be used after a particular noun, although sometimes out last year? He was great in it.
alternatives are possible. We just have to learn which 3b It’s a really interesting film with / about gun crime.
C
prepositions can be used with which nouns. 4a The police have set up a meeting about / with the local
After the prepositions, we use either a noun or a gerund (-ing) residents about / with burglaries in the area.
form of a verb. 4b The survey looked at attitudes towards / among young
The main problem with prisons is that we place too much people towards / among politics.
emphasis on punishing prisoners and don’t pay enough 5a There’s a demonstration against / of racism being held
attention to rehabilitation. next week.
5b The students are going to put on a demonstration of / for
what they’ve learned at the end of the course.
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DID YOU KNOW? Present tenses in if clauses
Occasionally, a different preposition may indicate a different We can use the present simple / continuous or the present
meaning of the noun. perfect simple / continuous in if clauses.
earn interest on your savings (interest = money) I get paid extra if I work overtime. (= always / whenever)
have an interest in economics (interest = a liking) If you’re having problems (= now / at the moment), you can
a demonstration for peace (demonstration = protest) always talk to me.
a demonstration of how it works (demonstration = showing) If you’ve finished that (= already), could you make me a
coffee?
Compound nouns
You can’t concentrate properly if you’ve been working too
We can sometimes use compound nouns instead of using a hard (= from the past to now).
prepositional phrase after the noun.
G
Exercise 2
crime by young people = youth crime Choose the correct option in each of the if clauses.
crime with violence = violent crime
IN
robbery in the street = street robbery 1 If you haven’t heard / haven’t been hearing from them soon,
theft of the details of your identity = identity theft maybe you should call them.
service for the community = community service 2 You should take some time off if you aren’t feeling / haven’t
N
rate at which ex-prisoners re-offend = re-offending rates felt well.
3 We might all lose our jobs if the company loses / has lost
AR
Keep a record of nouns with prepositional phrases and any more money next year.
compound nouns in your vocabulary notebook. 4 If you work / have been working here for more than two
years, they have to give you a month’s notice if they want to
9 CAREERS AND STUDYING get rid of you.

5 If everything goes / is going according to plan, I’m going to
LE
go and work abroad for a year.
CONDITIONALS WITH PRESENT TENSES
We use present tenses in the conditional if part of sentences to DID YOU KNOW?
talk about things that are true now, are generally/usually true There are several fixed expressions used in if-clauses.
IC
or are likely to happen in the future. We can use a range of If everything goes according to plan, the new office will open
different structures in the result clause. in August.
If nothing goes wrong, we’re going to move in the spring.
to talk about
general truths
If I ask about doing other stuff, he tells
me to be patient.
H
If the worst comes to the worst, I’ll have to get a factory job.
If all else fails, I’ll just have to work part time while I study.
AP
to talk about If they invest more in education, it’ll
definite future help the economy. CONDITIONALS WITH PAST TENSES
results In if-clauses, we use the past perfect simple / continuous for
to give advice If it’s that bad, you should think about imagined past situations. We use the past simple / continuous
R
leaving! for imagined present situations. In result clauses, we use would

(not / never) + have + past participle for imagined past results
It might get better if I just give it a bit and would (not / never) + verb for imagined present and future
G
to express
possibility more time. results. We can use might in the same way. Might shows less
If I get this promotion, I can buy a place definite results.
EO
of my own. Imagined past

AL T
to make offers / I’ll give you a hand if you need help It would probably have been a different story if I’d been doing
it on my own!
N H
promises filling in the forms.

(= I wasn’t doing it on my own. That’s why I enjoyed it.)
G
to talk about What are you going to do if you don’t

If it hadn’t been for her I might never even have heard about
IO RIG
plans get the promotion?

the job.
to express If you want to get in, you have to get (= Because of her, I heard about the job.)
obligation really good grades.
Imagined present / future
Even if they doubled my money, I wouldn’t want to work near
Exercise 1 a beach again.
AT Y
Make if sentences using the ideas below. Use the words (= They won’t offer me more money to do that job, which is
in bold to decide which structures to use in the result good, because I don‘t want it!)
N P
clauses. Mixed present and past

O
1 you fail three subjects / repeat the whole year obligation If I wasn’t in the army, I would never have gone somewhere
2 not feel well / take a day off sick advice like Haiti.
3 ask my uncle for a job / the worst comes possibility (= Because I am in the army, I was able to go to places like
C
to the worst Haiti.)

4 I / be in big trouble / report not finished definite result
by Friday Exercise 1
5 things not get better at work / hand in my notice plan Complete the text with one word in each space (didn’t,
6 you’re struggling / do my best to help offer hadn’t, etc., count as one word).
If it hadn’t 1 raining that day I might 2 have
seen the advert. I usually cycled to work, but that day it was
pouring down and I was late, so I took the metro. I was working
for a TV company at the time and it was good, but I saw this ad
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and it said ‘Imagine if you 3 in your job for the rest of Exercise 1
your life, how 4 you feel? 5 you think you’d Choose the correct option.
contributed to the world? Would you 6 made your 1 I’ll have lived / I’m going to live here for two years in June.
mark?’ It really made me think and it led me in a completely
2 I’m going / I will have gone to Estonia on Thursday morning.
different direction. I became a nurse. I liked the TV work, but
So can we make it Tuesday or Wednesday?
I don’t think it 7 have been as rewarding, even if I
8
continued to do it. I doubt I’d 9 so happy 3 It’s absolutely pouring down now, but they said it’ll ease off /
now if it 10 been for that ad. have eased off during the afternoon.
4 Hurry up! The film will probably have started / will probably
Exercise 2 start by the time we get to the cinema.
Complete sentence b so that it has a similar meaning to a. 5 I’m helping / I’ll have helped a friend move house tomorrow,
but we’re finishing / we should’ve finished by five, so call me
G
1 a I’m amazed you didn’t get angry when your boss said that
to you. then.
b If my boss that to me, I 6 It said in the paper that by the time you’re 60, you’re going
IN
furious. to spend / you will have spent nine whole years watching
TV! How depressing is that?
2 a Our present success is a direct result of all your hard
work.
N
COMMON MISTAKES
b If it for all your hard work, we
as successful as we currently are.
• If they will have fixed have fixed the car, I can drive you to
AR
the airport this evening.
3 a I was very nervous in the interview. Maybe that’s why
I’ll call you when I will have finished have finished.
I didn’t get the job.
Don’t use will in phrases with time adverbs (when, until, etc.) or
b If I more confident in the interview,
if-clauses.
I the job.
LE
4 a I know him better than you and I can tell you now: that DID YOU KNOW?
was a stupid thing to say to him.
We often use the future perfect to say what we think has
b If you him as well as I do, you almost certainly happened before now.
that to him!
They’ll have left by now. (= I’m 99% sure they have left)
5 a The money’s terrible. I only stay because I find the work
IC
They won’t have left yet. (= I’m 99% sure they haven’t left)
really rewarding.
It won’t have landed yet. (= I’m 99% sure it hasn’t landed)
b To be honest, if I the work so
rewarding, I my notice tomorrow. You won’t have heard of it. (= I’m 99% sure you don’t know it)
H
QUESTION TAGS
10 SOCIALISING
AP
Question tags are formed using an auxiliary + a pronoun.
If there is an auxiliary verb (have or be) then the question tag
THE FUTURE PERFECT is made with the auxiliary verb.
For positive sentences, use negative tags.
Form
R
It was a great game, wasn’t it?

The future perfect is formed using will / won’t + have + past
participle. With negative statements, use a positive tag.
G
They will have done all the painting before the weekend so The meeting shouldn’t take too long, should it?
we can move in then. If the main part of the sentence doesn’t have an auxiliary verb,
EO
Can I give you it on Friday? I won’t have finished it by the question tag uses an appropriate form of ‘do’.
AL T
Thursday. Terry lives near there, doesn’t he?

Time references Positive tags are often used to make polite requests.
N H
We usually have a time reference with the future perfect such You couldn’t save my place in the queue, could you?
G
as before the weekend, by Thursday. The most common We also use these tags:
IO RIG
phrases begin with by: by this afternoon; by the time we get Let’s start, shall we? (polite way to make suggestions)
there; by the end of the year; by then. Pass me the salt, will you? (makes commands more polite)
Before
The future perfect shows how an action will be complete DID YOU KNOW?
before that time. Compare: We don’t add question tags to questions.
AT Y
I’m going to write my essay on Thursday. (... so don’t disturb Are you doing anything this weekend aren’t you?
me on Thursday!) Do you want to go and get something to eat don’t you?
N P
I will have written my essay by Thursday. (... so let’s go out on

Thursday!)
Exercise 1
O
Decide which two sentences with tags are correct.

Less certainty Rewrite the other four so they are correct.
We can also use should or might instead of will to show less
C
1 A: Would you like a coffee, wouldn’t you?

certainty.
B: No, I’m fine, thanks. I’ve just had one.
I should have finished by about six or so, but I’ll call you if I
haven’t. 2 A: You knew him quite well, isn’t it?
The government say they’re going to change the law after the B: Yeah, we went to college together.
next election, but they might have left power by then! 3 A: You couldn’t lend me a pound, could you?
B: Sorry, I haven’t got any change on me.
4 A: You weren’t at the last class, you were?
B: No. I was ill. Did I miss much?
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5 A: Lovely weather, isn’t it? 5 The news this week are so depressing!
B: Fantastic. 6 Sorry I’m late. I had some troubles with my car.
6 A: Haven’t you heard of One Direction, have you? 7 The tourist board gave me some really useful advices.
B: No. Why? Should I have? 8 I forgot to bring any paper with me today.
DID YOU KNOW? EMPHATIC STRUCTURES

Other tags are becoming common in spoken English, although There are two common patterns we use to emphasise how we
some people think they sound uneducated. feel. In these patterns, What and The thing that mean the same
You know where the cathedral is, yeah / right? thing and work in the same way.
It’s really good, no?
What annoys me is that …
G
Exercise 2 The thing that irritates me when …
Replace yeah?, right? and no? with more formal tags. worries me the fact that …
IN
1 You’ve been to university, no? haven’t you? amazes me the way ...
2 It’s a fantastic place to visit, no? ’s great the amount of …
3 You know where to go, right? ’s really scary the number of …
N
4 We’re going to meet them later, yeah? I find strange -ing …
5 He shouldn’t be here, right? I love etc.
AR
6 They can’t come tomorrow, right? I can’t stand
etc.
11 TRANSPORT AND TRAVEL We can use the same pattern to talk about things that
LE
happened in the past.
UNCOUNTABLE NOUNS The thing that amazed me was the fact that people stopped
Here are some common uncountable nouns. Many may be for pedestrians at crossings.
countable in your language. What I found strange was that there were so few people there.
IC
accommodation information progress Exercise 1
advice litter research Complete sentence b using the word in brackets, and any
behaviour luck scenery other words necessary, so that it emphasises the feeling
chaos luggage traffic
equipment money trouble
H
in a.
1 a The amount of pollution they have there is really
AP
experience music weather
furniture news work worrying.
b The thing of pollution they have there.
Many concepts or abstract nouns are uncountable: peace, (worries)
wealth, motivation, happiness. 2 a I find it strange that people prefer to drive rather than
R
With uncountable nouns we often use the following quantifiers: walk or cycle.
some, no, plenty of, not much, (not) enough, a good / great b What that people prefer to drive rather
G
deal of, hardly any, (not) any (at all), little, more, less. than walk or cycle. (find)
Many nouns can be both countable and uncountable. There is 3 a When people get on the train while you’re trying to get
EO
often a difference in meaning. off, it really annoys me.

AL T
fruit: We grow all our own fruit. (= general fruit to eat) b What getting on the train while you’re
A tomato is actually a fruit! (= one kind of fruit) trying to get off. (annoying)
N H
4 a The government increased the prices on the buses and it

Exercise 1 made people angry.
G

IO RIG
b What that the government put up the

1 Can I get a coffee / coffee, please? Black, one sugar. price of bus tickets. (angered)
2 She’s upset. She just needs a bit of sympathy and 5 a Being able to travel around the world with my job is great.
understanding / an understanding. b What able to travel round the world.
3 That was a really lovely dinner / really lovely dinner. (love)
4 They have a very happy marriage / very happy marriage.
AT Y
We can also change the word order in sentences using It.

5 It’s important to have understanding / an understanding of Having to wait around in the airport between flights is really
N P
the local culture when you travel. boring.

6 Have you had a dinner / dinner yet? It’s really boring having to wait around in the airport between
O
7 I don’t drink a coffee / coffee. It makes me too hyper! flights.

8 Marriage / A marriage is less important than it used to be. Notice when we start with What / The thing that, we must link
with is / was. There is no linking verb when we start with It.
C
Exercise 2
What angers me most is that the government is failing to do
Decide which six sentences are incorrect. Then rewrite anything about pollution.
them correctly. It really angers me that the government is failing to do
1 My hairs are getting really long. I need a haircut. anything about pollution.
2 There are lots of accommodations in the town.
3 They breed sheep on a big farm out in the countryside.
4 There weren’t that many peoples in class today.
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Exercise 2 DETERMINERS
Complete the sentences with your own ideas about the Determiners are words that go before nouns to show which or
topic in brackets. how many things you mean. They also show if we are talking
1 It drives me mad . (air travel) about something in general or a specific thing or person.
2 What I loved doing most . (your Some determiners such as the, no, any or my, your, etc. can go
childhood) before any kind of noun, but others are only used with singular
3 The thing I find most frustrating . (learning nouns or plurals or uncountable nouns.
English) Only before singular nouns
4 It’s great . (school) a, an, another, each, every, this, that
5 It worries me . (society)
Before uncountable nouns
G
much, little (only uncountable)
12 HEALTH AND MEDICINE this, that (also singular nouns)
IN
some, most, all, other, more, less (also plural nouns)
SUPPOSED TO BE -ING AND SHOULD FOR Before plurals
TALKING ABOUT THE FUTURE these, those, several, many, few, fewer (only plurals)
N
be supposed to be -ing some, most, all, other, more, less (also uncountable)
AR
When we have arranged and organised something for the
future, we usually use the present continuous or be going to. DID YOU KNOW?
I’m meeting a friend later. We’re going to see a film. A lot of people say that less should not be used with plurals
and you should use few instead. However, increasingly native
We’re going to the beach on Sunday. Do you want to come?
speakers use less with both plurals and uncountable nouns.
LE
If we now can’t or don’t want to do what was arranged, we
use be supposed to be -ing. We usually add an explanation or Determiners and of
excuse to explain why not. We don’t usually use of with determiners unless it’s with:
I’m supposed to be meeting a friend later, but I think I’m going another determiner
to cancel. I’m feeling a bit rough. most of the people questioned; both of my parents
IC
We’re supposed to be going to the beach on Sunday, but I’m a pronoun
not sure we will now. The weather forecast is dreadful. neither of them; all of us
should / shouldn’t
Should and shouldn’t show we have a positive feeling or
expectation about a future event.
H
Negatives
no, none and neither are determiners with a negative meaning,
so avoid using them with the negative form of verbs.
AP
It should be good (= I think it will be good). I’m sure you’ll have There isn’t no cure.
a great time. There’s no cure. OR There isn’t any cure.
He shouldn’t find the exam too difficult (= I don’t think he’ll find None of my friends aren’t married.
it hard). I’m sure he’ll pass.
R
None of my friends are married. OR All of my friends are

single.
DID YOU KNOW?
G
We don’t use should / shouldn’t when we expect something DID YOU KNOW?
bad.
We can replace a determiner + noun with a pronoun:
I’m afraid the injection should is going to / will be painful and
EO
I liked both jokes. I liked both.

you should might be sore for a few hours afterwards.
AL T
Those shoes are nice. Those are nice.

You shouldn’t like it I doubt you’ll like it.
I’ll ask the other students. I’ll ask the others.
N H
Exercise 1 Is this my book? Is this mine?

G
Choose the correct option. There was no food left. There was none left.
IO RIG
1 I’ll give you some antibiotics for the infection. It should / Exercise 1
shouldn’t clear up in a few days.
Rewrite the sentences, correcting the mistake in each
2 I’m going / supposed to be going away tomorrow, so I won’t
be in the office. sentence.
3 I’m just popping out to pick up my prescription. I should / 1 Most of patients are here because of stress.
AT Y
shouldn’t be long. 2 There’s been a case of meningitis at the school but it hasn’t
4 My brother’s got to have some dental work done. It should / spread to others students.
N P
is probably going to be quite expensive. 3 Each the three operations lasted about five hours.
5 We’re supposed to be having / having a meeting tomorrow, 4 I didn’t like neither of the two treatments, personally.
O
but there are so many people off with flu that I think we’ll 5 Every doctors I saw failed to diagnose me properly.
have to cancel it. 6 They said they had none record of my appointment.
C
6 I’ve e-mailed instructions on how to find us. It’s quite a

distinctive building as well, so you shouldn’t have / you’re
not supposed to be having any difficulties.
7 I doubt anyone will be / There shouldn’t be anyone in class
today because of the bus strike.
8 Look at the weather! It’s awful and the kids are supposed to
be playing / going to play tennis today.
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13 LIFE-CHANGING EVENTS Exercise 2
Complete the sentences with the correct form of the
verbs in brackets. Where both the past perfect continuous
THE PAST PERFECT SIMPLE AND and past perfect simple are possible, use the continuous
CONTINUOUS form.
The past perfect simple 1 We for it for ages, but it still as a bit
The form of the past perfect simple is had + past participle. We of a shock. Once the kids finally , the
use it to emphasise single actions or events that happened house so quiet and empty. It’ll take some getting
before a past time or event that has been mentioned. The used to! (plan, come, go, seem)
past perfect simple is often used to talk about how many times 2 He the lottery for years and never
something happened. It often goes with the words by the time, anything at all, so you can imagine how much
G
before, after, already, always and never. of a shock it when he he
He’d had a couple of big rows with his boss before he decided £100,000. (do, win, be, hear, win)
IN
to leave. 3 We from Batumi to Tbilisi and we
You know why he got sacked, don’t you? He’d been late every for a few hours when my husband suddenly he
day for a week before it happened! the door unlocked! We had to turn round and go
N
The past perfect continuous all the way back again! (drive, go, remember, leave)
The form of the past perfect continuous is had been + -ing. It is 4 It was quite odd, really, because she everyone
AR
used to talk about actions, intentions or feelings over a period for ages how much she retiring, but then once
up to the time of a particular event in the past. It is often used she finally it was like she just how to
to talk about how long something happened for. It is often used fill her days and she getting really depressed.
with expressions that show duration such as for a while and for (tell, look forward to, stop, not / know, start)
ages / months / years.
LE
We’d been thinking about moving for a while and then one BE ALWAYS / CONSTANTLY -ING, WISH
day I went past this house that was for sale and just fell in love AND WOULD
with it. Habits and behaviour
Note that certain verbs tend not to be used in the continuous We usually use the present simple to talk about habits.
IC
forms. These include agree, be, believe, depend, disagree, He’s so soft. He lets her get her own way all the time.
doubt, forget, hate, like, love, mean, mind, owe, prefer, realise.
However, we use the present continuous + always / constantly
Exercise 1 to emphasise that a habit never stops or has no exceptions.
H
They’re so aggressive. They’re always getting into fights.
She’s so spoilt. She’s constantly getting what she wants!
AP
1 A: So what made you decide to become a zoologist?
B: I’d always been / always been being interested in Be always + -ing usually shows you find something annoying,
science and I’d always wanted / always been wanting but it can also emphasise unusual things you like.
to work with animals, so it just seemed like a sensible He’s very romantic. He’s always buying me roses and writing
me poems and things like that!
R
choice.
2 I had looked / had been looking for work for ages, and I’d Use I wish + would(n’t) + verb to show you want people to
had / been having a few interviews, but nothing came of any behave differently.
G
of them, so in the end I took the first thing I got offered. I wish the kids would help out more. (They don’t usually)
3 Me and my brother hadn’t got / hadn’t been getting on for I wish he wouldn’t shout so much. (He shouts a lot)
EO
quite a few months, so in the end I decided it was time to

Character
AL T
move out and get a place of my own.

Use wish + he / she was(n’t) or were(n’t) to describe how we
4 I’d asked / I had been asking her out three or four times
N H
want people’s character to be different.

before, but she’d always said / she’d always been saying
no, so you can imagine my surprise when she finally said I wish he was / were less strict. He punishes us too hard.
G
I wish she wasn’t / weren’t so lazy. She never does anything.

IO RIG
yes!
5 He’d talked / been talking about taking up a sport for years,
but he’d never done / he’d never been doing anything about COMMON MISTAKES
it, so I was quite surprised when he actually started running. • She’s such a slob. She is never doing never does any
exercise.
DID YOU KNOW? Don’t use the present continuous to emphasise things that
AT Y
While past perfect forms emphasise that something happened never happen.
before another event in the past, after using one we often then • I wish he isn’t wasn’t so mean.
N P
go back to using basic past forms when we add more details.

Use the past simple to talk about a current characteristic.
A: Were you surprised when they split up?
O
• I wish he would have had shorter hair OR I wish he would

B: No. They’d been arguing a lot anyway and then she found
cut his hair.
out that he was having an affair.
• I wish he would be was happy.
C
I was fired because I’d complained about the boss. When he

found out about it, he called me to his office and fired me on Don’t use wish + would to talk about character or appearance.
the spot. Use the past simple.
Exercise 1
Find six sentences which have mistakes. Then rewrite
them correctly.
1 I wish he wouldn’t tidy up sometimes. He’s so messy!
2 He’s so stubborn. He’s never admitting he’s wrong!
180
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3 He’s so manipulative. He always trying to make me feel 5 My credit card three times yesterday and I’d like
guilty. to know why. (reject)
4 They’re constantly talking and disrupting the class. 6 We can’t accept this cheque, I’m afraid. Look, it
5 I wish he is more assertive and that he’d defend himself yet. (not / sign)
a bit more. 7 It’s not my fault! Up until last week, all my correspondence
6 She’s so cheerful. Always she is smiling and laughing. from the bank to the wrong address. (forward)
7 I wish they wouldn’t argue so much. It’s upsetting. 8 According to our records, the letter to you on the
8 I really wish her not to go on about her boyfriend all the 28th of last month. (send)
time. It just gets very boring. 9 We have all your details and you as soon
as a decision . (contact, make)
Exercise 2
G
Write full sentences using the ideas below. WISH
1 He / constantly / interrupt her / when / she / talk The verb wish refers to hypothetical things: things we want, but
IN
2 I wish / she / play her music so loud / while / I / try / study which are impossible. As such, it is followed by past forms.
3 I wish / he / speak to me as if I / child wish + past simple
4 I really wish he / so mean / and that he / buy the cheapest The past simple is used to refer to current situations that can’t
N
thing all the time be changed.
5 They / always / joke / and / mess around I wish I was better with money. I’m always in debt.
AR
I sometimes wish I had a car, but I can’t afford one.
14 BANKS AND MONEY wish + could
We use could to refer to abilities we would like.
LE
PASSIVES I wish I could help, but I’ve got people over for dinner.
We use passives to focus attention on who or what an action I sometimes wish we could stop working, but we can’t.
affects and when it is unclear or unimportant who performs wish + would
the action. We form passives using the verb to be + the past We use would to refer to habits (see page 166) or to people,
participle.
IC
organisations or things that are ‘refusing’ to do something.
My wages are usually paid into my account on the 22nd. I wish the government would invest in schools more.
(present simple)
I wish he wouldn’t waste his money the way he does.
A new security system is being installed at the moment.
(present continuous)
Your new card was sent out to you last Monday. (past simple)
H
Don’t use mustn’t with wish, use didn’t have to.
I wish I mustn’t didn’t have to go, but I’ve got to work.
AP
They said cash withdrawals were being made in Morocco. Use hope and present tenses for future possibilities, not wish.
(past continuous) I hope interest rates go up soon. I have a lot of savings.
The cheque has been cleared, but you will be charged for this. wish + past perfect
(present perfect simple) The past perfect simple or continuous refers to regrets about
R
I suddenly realised I’d been tricked. (past perfect simple) the past and to things in the past we now want to be different.
In passive sentences, we often don’t mention who performs I wish I’d invested the money instead of spending it.
G
the action, because it’s understood or it’s unknown / not I wish we’d never sold that painting. We sold it for £6,000 and
important. In passive sentences, if we want to show who or it’s worth ten times that figure now.
what performed the action, we add information using by.
EO
I was offered yet another credit card by my bank last week! wish + could have (done)
AL T
The dollar has been strengthened by the news. We use could have (done) to refer to past possibilities.
I wish I could have done something, but it was impossible.
N H
DID YOU KNOW? I really wish I could have gone, but I was just so busy.
G
We use the be + -ing form of the passive after certain verbs and
IO RIG
Exercise 1
after prepositions.
He strongly denied being involved in the scandal. Complete the sentences with the correct form of the verb
I have absolutely no interest in being sold insurance! in brackets.
I’m scared of being ripped off! 1 A: I wish I fill in my tax return! (not have
to)
Note: intransitive verbs (verbs that don’t have an object)
AT Y
are never used in the passive form. These include become, B: Isn’t it worth getting an accountant?
happen, die, lack, rise, fall, wait, arrive, cry, disappear. 2 A: I wish we about it earlier. (think)
N P
B: Oh well. We didn’t.
Exercise 1 3 A: I wish the government taxes. (cut)
O
Complete the sentences with the correct passive form of B: Yeah? I think we should be paying more!
the verb in brackets. 4 A: I wish I my holiday abroad months ago.
C
1 The computer’s very slow this morning, I’m afraid. The (book)
system at the moment. (update) B: I bet! It’s so expensive now that our currency has
2 I pay all my bills by standing order, so the money collapsed.
automatically at the end of every month. (send) 5 A: I wish I . It sounds like you had a great
3 It would appear that your overdraft limit time. (can come)
repeatedly over recent weeks. (exceed) B: Yeah, we did. Still, next time, yeah?
4 I spoke to someone yesterday and they told me the money
already . (transfer)
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15 FOOD PATTERNS AFTER REPORTING VERBS
Some reporting verbs often followed by infinitive (with to):
LINKING WORDS agree claim intend pretend refuse
and, when, after, then, afterwards, after that arrange decide offer promise threaten
And, when and after join two events within a sentence. Then,
afterwards or after that connect two ideas across separate Some reporting verbs often followed by -ing:
sentences, unless preceded by and or but.
Wash the chickpeas and (then) put them in water to soak. admit consider deny involve recommend
Wash the chickpeas. Afterwards / After that / Then, put them avoid continue imagine miss suggest
in water to soak.
G
Some reporting verbs often followed by person +
once, until infinitive (with to):
Once can mean after. It’s often followed by perfect tenses.
IN
Once the onions have turned brown, take them off the heat. advise encourage invite remind urge
Until shows what happens up to a particular point in time. ask force persuade tell warn
N
Fry the onions slowly until they are brown.
Some reporting verbs often followed by a preposition + -ing:
for, during
AR
Use for to show duration. be accused of admit to be criticised for be forgiven for
Boil the broccoli for just three minutes. apologise for rely on be blamed for
confess to insist on worry about
Use during with a noun to show when another event
happened.
LE
He had a phone call during dinner and had to leave. Exercise 1
as, so Choose the correct option.
As can mean because. It follows a cause and links to a result. 1 In the end, the waiter offered giving / to give us the starters
Cook it on quite a low heat, as you want to make sure the for free as we’d been waiting so long!
IC
meat is soft and tender. 2 I was going to have the chicken soup, but the waiter
So (that) can explain the reason for doing an action. persuaded me trying / to try the pumpkin ravioli instead.
Marinate the meat for an hour so (that) it doesn’t dry out. 3 The doctor recommended to cut down / cutting down on /
although, despite, however

Although and despite link contrasting ideas within a sentence.
H me to cut down on red meat as far as possible.
4 My mum always used to force me eat / eating / to eat my
AP
greens when I was a kid.
However usually shows the ideas in one sentence contrast with 5 I can’t imagine to work / working / work in one of those
those in the sentence before. (see Writing 6, page 161) places where they kill animals. It must be horrific.
in case, provided, unless, otherwise 6 A new campaign is being launched today, urging people to
not waste / don’t waste food.
R
In case is used to show that you are prepared for something

that might happen. 7 The company eventually confessed to use / using out-of-
I’ll email you the recipe later in case you forget how we did it. date ingredients in their products.
G
Provided can replace ‘if you make sure’. 8 We should consider give / to give / giving free samples out
It’s fairly easy to do provided you give yourself enough time to in order to attract more customers.
EO
prepare everything. 9 Since I left home, I’ve really missed to have / having /
AL T
Unless means ‘if … not’. to have dinner cooked for me every night.
You can’t really cook unless you love eating! 10 The government have been criticised for not to do /
N H
don’t do / not doing enough to combat food fraud.

Otherwise often starts a new sentence and shows the result if
G
we don’t do something.
IO RIG
DID YOU KNOW?

Make sure you follow the instructions. Otherwise, it could all
Many verbs have more than one preposition and/or pattern.
go horribly wrong!
Sometimes this doesn’t change the meaning:
Exercise 1 He admitted causing the problem.
Complete the sentences with appropriate linking words. He admitted to causing the problem.
AT Y
1 I don’t buy these biscuits very often I find them Sometimes it does change the meaning:
so addictive. I’ve had one, I have to finish the Officials blamed the outbreak of the stomach virus on a local
N P
whole packet! restaurant.

2 He let the milk boil over, the fact that I asked him Officials blamed a local restaurant for causing the outbreak of
O
to keep an eye on it, and I had to clean up the the stomach virus.
mess! A good dictionary will provide information on verb patterns.
3 I’ll pack some snacks we get hungry,
C
you won’t have to bring anything.

4 Leave the beans to soak at least six hours.
, they’ll be almost inedible.
5 They’ll cook whatever you want you order in
advance and you can eat as much as you want
you burst!
182
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16 BUSINESS This device allows you to share files without you having to
rely on a computer.
Having to get up so early for my new job has been quite
THE FUTURE CONTINUOUS difficult.
The future continuous is used to refer to an existing future
force and make
arrangement or plan when you want to talk or ask about a new
When something creates an obligation for someone to do
action that will now happen during this arrangement or as a
something, use force or make.
consequence of the decision.
The negative feedback that we got forced us to look at the
I’ll be popping out to the café in a while. (= existing
design again.
arrangement / plan) Can I get you anything? (= new action
when I pop out) If we’d done more market research, it would’ve made us think
about our product a bit more.
G
I’ll be talking to the area manager later, so I’ll raise your
concerns with her. Replacing can with forms of be able to
IN
Will you be seeing Max later? I promised I’d get this report to This deal means I’ll finally be able to give up my day job and
him today. (and you could take it when you go) focus entirely on the business.
We’ll soon be able to generate our own electricity.
Exercise 1
N
Over the last few years, we have been able to keep ahead by
Match the existing plans 1–8 to the follow-up developing new products.
comments a–h. In the end, we were able to fulfil all our orders before
AR
1 Will you be translating the website content into any other Christmas.
languages? Being able to speak another language has made a huge
2 Your order will be going out today by special delivery, difference to my life.
3 They’ll be launching the product in the US first, I’d love to be able to code computer programmes.
LE
4 When’s she going to be starting her new job?
enable, allow, let
5 Will they be taking any new staff on during the summer?
When something gives you the ability or permission to do
6 I’ll be going past the canteen, something use enable, allow or let. Note that let is not followed
7 Will you be using the computer later? by to.
IC
8 He’ll be retiring in the summer, The loan will enable / allow us to buy more stock.
a so it should be with you first thing tomorrow. The development will let us cut costs massively.
b Because I must remember to ring and wish her luck. H
Exercise 1
c Because that could be one way of breaking into some
Complete the second sentence so that it has a similar
overseas markets.
AP
meaning to the first sentence using the word given. Do
d so we won’t have to put up with his moaning for much
longer. not change the word given. You must use between two
e Because I’ll watch that film I missed last night if you’re not.
and five words, including the word given.
f so I might buy one when I’m in New York next month. 1 We’ve been able to step up production thanks to the new
R
investment.
g Because I’ll apply if they are.
ENABLED
h so I’ll get you a coffee, if you like.
G
The new investment up production.

DID YOU KNOW? 2 With this device, you can monitor how much electricity
EO
We can use going to instead of will with no change in meaning. you’re using.
AL T
They’re going to be launching the product in the US first, so I LETS

might buy one when I go there. The device how much electricity you’re
N H
using.
will be -ing and time phrases 3 It’s great being self-employed. I don’t need to be nice to
G
The future continuous is also used to talk about something

IO RIG
people I don’t like!

that will be in progress at a particular time or over a particular
BE
period of time in the future.
The best thing about working for myself is not
I can’t make Friday. I’ll be attending a conference in Bolton.
nice to people I don’t like.
That’s a good question. I’ll be talking about that later on.
4 We’ve reached the factory’s capacity, so we can’t expand at
You’re not going to be doing any sport for a while after the the moment.
AT Y
operation.
WON’T
Without a new factory, expand.
N P
EXPRESSING NECESSITY AND ABILITY 5 They only found out because he forced me to tell them.
Replacing must with forms of have to MADE
O
If we’d done more market research, we wouldn’t have had to They wouldn’t have found out if he them.
redesign it so soon.
6 We had to abandon the project in the end.
C
It’s a risk investors are going to have to take.

FORCED
This is the third time this month I’ve had to talk to you about
We abandon the project in the end.
this.
I sold my car last month, so I’ve been having to take public DID YOU KNOW?
transport to work since then.
We can use force in the passive instead of have to.
Most respondents claimed they had had to make sacrifices for
The company had to / was forced to close down its main
the sake of their career.
plant.
93386_18_gra_p166-183.indd 183 28/11/2014 16:07

INFORMATION FILES
FILE 1
Unit 1 page 11 SPEAKING
Student A
G
IN
N
AR
LE
IC
H
AP
R
G
EO
AL T
Some of the following language might also help:

FILE 4
N H
G
The painting shows … Unit 14 page 125 CONVERSATION PRACTICE

IO RIG
In the background / At the back of the picture, you can ( just)

see … Student A
In the foreground / At the front of the picture, there is …
To the right / left of the (man) … For three conversations, you are the customer.
In the (bottom / top right hand) corner of the painting, you
can ( just) see … 1 You want to open a new account.
AT Y
3 You want to take out a loan – decide how much.

5 You want to transfer some money overseas.
N P
For three conversations, you are the bank clerk.

O
2 Student B wants to apply for an overdraft. You can

do this, but there will be a charge.
C
4 Student B wants a new cash card. You can’t

produce one now. One can be sent out within two
weeks.
6 Student B thinks they have been the victim of
fraud. They do not have insurance and the bank
can’t refund any losses.
184
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FILE 2
Unit 1 page 12 READING
Student A
COMEDY RAGS TO RICHES

Comedy in Booker’s terms does not necessarily This is the story where a quiet or ‘weak’ character
G
have to be funny. As with the other plots, this is with a special talent becomes a hero or great
about story development. success.
IN
1 The main characters are bound to get together, 1 The main character is in poverty or bullied by
but can’t see it: they have apparently different a dark character.
characters or viewpoints; they’re from different 2 The hero’s talent is revealed and they have
classes; they’re with a ‘wrong’ partner, etc.
N
some initial success.
2 This confusion becomes worse through 3 A crisis happens. Everything goes wrong and
AR
further misunderstandings, events or new rival it seems they can no longer reach their goal.
characters. This may be an accident; a dark character
3 Something happens to reveal the truth. asserting their power, the weakness of the
Characters become aware of their true selves. hero or an obstacle in society.
LE
Baddies are punished. The right couple gets 4 Some event helps them find new strength to
together or marry. overcome the problem.
Common features: people disguise themselves 5 They achieve complete success, marry the
(including men as women and vice versa) or ‘prince’, or become the ‘king’.
pretend to be someone different, or a meeting is
IC
arranged but the wrong person comes. Note: Some rags to riches stories are ‘true’, but
when told, the account still follows this pattern.
Stories: Beauty and the Beast; Twelfth Night;
Cyrano de Bergerac; You’ve Got Mail H Stories: Cinderella; Aladdin; The Pursuit of
Happyness; The Blind Side
AP
FILE 5 FILE 6
R
Unit 6 page 57 READING Unit 16 page 147 SPEAKING

G
Pair A
1 a special brush which lets you brush your hair and
EO
To Jacksonjane@shotmail.ml remove knots without pain

AL T
Subject Re: Surprise, surprise!

2 a program that can edit your online profile and
delete any embarrassing or potentially career-
N H
Hi Jane, damaging information

G
Hope this address still works for you. I bet this is a 3 a chain of specialist chocolate stores
IO RIG
bit of a surprise! It’s my fault, of course. I realise I’ve

isolated myself a bit. If you’re annoyed with me and Discuss how you’ll present each product. Give each
don’t want to know or respond, then fair enough. one a name. Think of the retail price and how much
Anyway, it was just to let you know that I’m going profit you’ll make on each one. You might want to
to be over in England soon and it’d be really good explain how each one works and why it’s better than
to get back in touch – and introduce you to my competitors – if there are any. Think about how much
AT Y
wife and new son, Huang Fu. See picture attached. money you want Pair B to invest and why. What stake
Email me. of the company will you give them in exchange?
N P
Ben Negotiate if they offer you something.

When the other pair present their products, ask
O
questions about the product, the market, how much

they will be earning in a year / two years / three
C
years, etc. If you like the product, offer to invest in

their company. Negotiate what percentage of the
company you want in return – and specify any other
conditions.
Information files 185
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FILE 7
Student B
TRAGEDY VOYAGE AND RETURN

Tragedy shows a good person’s fall from grace. It A hero becomes a better person through a visit to
G
follows this pattern: another world. It follows this pattern:
1 The main character is successful but not fully 1 The hero has a flawed character, for example:
IN
satisfied. An opportunity to fulfil their dreams immature, restless, foolish, unkind or arrogant –
presents itself, but it involves a bad deed. and through some incident is transported into a
2 The hero gets away with their crime and enjoys strange new world.
N
the rewards. 2 At first they find the new world exciting and
3 Problems arise – something threatens to fascinating.
AR
reveal the bad deed or end the hero’s period of 3 The hero encounters a problem which makes
success. The hero commits a further evil act to them see a dark side to the new world.
protect themselves. 4 The hero experiences the world as a nightmare
4 Forces gather against the hero and their life and feels trapped and looks for a way out.
LE
runs out of control. 5 The hero manages to escape and returns to the
5 The hero is destroyed either by committing world, often with new insight and as a better
suicide or by a relative of the victim seeking person.
revenge. Stories: Gulliver’s Travels; Alice in Wonderland; Big;
IC
Stories: Macbeth; Carmen; Breaking Bad; 17 Again.
Black Swan
H
AP
FILE 3 FILE 9
Unit 12 page 110 SPEAKING Unit 11 page 99 CONVERSATION PRACTICE
R
Student B Student B
G
You work for Right Car Rentals. Student A is going to

collect a car they have booked online from you.
1 There are two cows chatting in a field. The
EO
first cow says. ‘This mad-cow disease is really Decide if you have any special offers this week.
AL T
worrying. They say it’s spreading fast.’ The Point out that the car runs on diesel not petrol.
other cow replies. ‘It doesn’t bother me – it
Try to sell some extras – you get 15% commission if
N H
doesn’t affect us ducks.’

you do!
G
2 A doctor is consulting a colleague. ‘I have this Decide how much to charge for the following extras:
IO RIG
patient who is suffering form a Jimbomba – it’s

a rare tropical disease. It’s very contagious.’ • GPS
‘Ah yes. Interesting, I had a patient who • Additional insurance to cover damage to tyres and
suffered from that some years ago?’ windscreen
‘Really? What should I do?’ • Comprehensive insurance to cover damage to the
AT Y
vehicle, injury or loss of life, theft of property, etc.

‘I recommend a diet of pizzas and pancakes.’
• A baby seat (for children under 2) or a booster
N P
‘Pizzas and pancakes. That’s a pretty radical seat (for children from 2 to 8)
solution. Will it really cure them?’
• Cover for any additional drivers
O
‘Probably not, but it’s the only food that’ll fit

under the door.’
C
3 ‘Doctor, Doctor, I’m on a diet and it’s making

me really irritable. Yesterday I actually bit
someone’s ear off.’
‘Oh dear! That’s a lot of calories!’
186
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FILE 10
Group B
c
WORK ON RESEARCH LAB HALTED

Building work on an animal research laboratory funded by
G
Oxford University has been stopped following several months
of threats and harassment by members of extremist animal
rights groups. The company involved in the construction of the
IN
lab has pulled out of the project amidst fears for the safety of
both site workers and the firm’s board members.
N
The £18 million centre was intended to allow experiments
aimed at combating illnesses such as cancer, heart disease and
AR
diabetes to be carried out. The project has attracted negative
publicity since it was first announced, with demonstrations
against it being held quite regularly. Recently, however, it seems
that a small radical group opposed to the use of animals in
any kind of scientific research has launched a campaign of
LE
intimidation. Only last week, the addresses of university staff
were published online, leading to concerns that they might
now be targeted.
Animal rights groups see vivisection as cruel, unreliable and
IC
unnecessary. However, leading scientists have claimed that the
research the lab aims to do will provide invaluable insights into
the treatment of all manner of illnesses. Work on the building
will apparently resume once new builders have been found. H
AP
d
UNLIKELY RECIPE FOR SUCCESS

R
G
A Mexican restaurant in Dresden, Germany seems to have

found the secret of success: maggots! Since adding a range of
dishes featuring the insects to their menu, Espitas restaurant
EO
claims to have been almost constantly fully booked.

AL T
Despite being a popular source of protein in many countries,

N H
in Germany maggots are more commonly associated with

decay and death. This didn’t stop restaurant owner Alexander
G
Wolf from adding the insects to his menu earlier in the year.
IO RIG
Apparently, the initial idea was little more than a joke, but the
response was overwhelmingly positive. ‘Most are disgusted,
but try them out of curiosity or for a dare’, noted Mr Wolf,
‘and are amazed at how good they taste. Many people come
back again, and usually bring more friends with them’.
AT Y
The restaurant now offers everything from maggot salads to

maggots in ice cream, fried maggots with corn and cactus to
N P
maggot cocktails. Interestingly, all the maggots are imported

from Mexico, as German maggots are not deemed tasty
O
enough.
Following on from recent successes, Mr Wolf now plans to
C
introduce other traditional Mexican dishes such as ant eggs

and grasshoppers.
93386_19_inf_p184-192.indd 187 28/11/2014 16:08

FILE 11
Unit 3 page 26 VOCABULARY
a nail
G
a screw
a saw
IN
a hammer a torch
a stepladder
a drill
N
AR
LE
a rope
wire
toothpaste a cloth
a pan
IC
glue
H
AP
a dustpan and brush a corkscrew a lighter
R
a mop and bucket a tin opener

G
EO
AL T
N H
clips
a rubber a stapler scissors
G
IO RIG
Tippex
AT Y
N P
Sellotape an iron
washing powder
O
a needle and thread

C
a charger a plaster
clothes pegs a ruler a bandage
188
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FILE 8 FILE 13
Student C Student B
For three conversations, you are the bank clerk.
1 A hypochondriac went to the doctor. ‘Doctor. 1 Student A wants to open an account. You need to
You’ve got to refer me to a consultant. I’ve got see sufficient relevant ID.
liver disease.’ ‘How could you possibly know 3 Student A wants to take out a loan. You can’t lend
that?’ replied the doctor. ‘There’s no discomfort this much to someone with such a bad credit
G
and no outward signs of illness with liver rating.
disease.’ And the patient says, ‘You see! Those 5 Student A wants to transfer money overseas. This
IN
are my precise symptoms.’ is fine, but there will be a 5% commission charge.
2 A man went to his doctor for a check-up. After For three conversations, you are the customer.
examining the man, the doctor said, ‘Well, I’ve
N
got some bad news and some good news. The 2 You want to apply for an overdraft. Decide how
bad news is you’ve got hepatitis, but the good large.
AR
news is you’ve also got Alzheimer’s, so you’ll 4 You have lost your card and need a new one.
forget all about it!’ 6 According to your bank statement, 1500 euros
3 ‘Doctor, Doctor. Have you got something for a were withdrawn from your account last week in
bad headache?’ Belgium. You’ve never even been to Belgium!
LE
‘Of course. Just take this hammer and hit
yourself on the head. Then you’ll have a bad
headache.’
FILE 14
IC
Unit 3 page 27 CONVERSATION PRACTICE
FILE 12
H
Student B
Look at the four situations below. Think about what you
AP
need to ask your partner for in each of these situations.
1 You’ve got some new shoes which are rubbing on the
Pair B back of your heels and you don’t want your heels to get
sore and bleed.
R
1 a key ring that is fitted with a balloon that

automatically inflates on contact with water 2 On a picnic, the tab on the top of a tin/can has broken off
so you can’t open it easily.
G
2 a special Caribbean sauce for barbecues

3 A screw on your glasses has come loose and the arm of
3 a special box for shoes that enables you to the glasses has fallen off.
EO
remove smells instantly

4 You need to change a light bulb, but you can’t reach the
AL T
Discuss how you’ll present each product. Give each light even if you stand on a chair.
one a name. Think of the retail price and how much
N H
profit you’ll make on each one. You might want to

G
explain how each one works and why it’s better than
IO RIG
competitors – if there are any. Think about how much

money you want Pair A to invest and why. What stake
of the company will you give them in exchange?
Negotiate if they offer you something.
When the other pair present their products, ask
questions about the product, the market, how much
AT Y
they will be earning in a year / two years / three

years, etc. If you like the product, offer to invest in
N P
their company. Negotiate what percentage of the

company you want in return – and specify any other
O
conditions.
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FILE 16
Unit 15 page 134 VOCABULARY
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almond mint tomato grapes broccoli plum
IN
N
AR
LE
raisin turnip hazelnuts octopus parsnip coconut
IC
H
AP
trout courgette parsley eel rosemary fig
R
G
EO
AL T
ginger orange kidney bean lentils sweet potato sweetcorn

N H
G
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AT Y
N P
oyster peach cabbage pumpkin radish celery

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pepper fennel spring onion chilli salmon beetroot
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FILE 15 FILE 18
Student A Student A
Look at the four situations below. Think about what you
need to ask your partner for in each of these situations.
1 A priest was asked to inform a man with a heart 1 The strap on your bag has broken.
condition that he’d just inherited $10 million.
2 You’ve dropped your ring and it’s rolled under a
Everyone was afraid the shock would kill him.
cupboard and you want to try and get it out.
So the priest went to the man’s house and said,
G
‘Joe, what would you do if you were left $10 3 You’ve dropped a bottle of oil on the floor and it’s
million in a will?’ smashed.
IN
‘Well, Father, I’d give half of it to my church.’ 4 You knocked over a flower vase in the house you’re
staying in and a bit of it has broken off.
At which point, the priest dropped dead!
N
2 A man in a bar falls off his stool. Some guys
decide to be nice and help him home, so they FILE 19
AR
pick him up off the floor, and drag him out the
door. On the way to the car, he falls down three Unit 11 page 99 CONVERSATION PRACTICE
times. When they get to his house, they help
him out of the car and he falls down four more Student A
times. They ring the doorbell, and one says,
LE
You are going to collect a car you have booked
‘Here’s your husband!’ and the man’s wife says, online. It’s a small family car with a little bit of space
‘Where are his crutches?’ in the boot. You are travelling with your partner (who
3 ‘Doctor, Doctor. I think I need glasses.’ might do some of the driving) and your five-year-old
daughter (who hates being in cars).
IC
‘You certainly do, Sir. This is a hairdresser’s!’
The car rental assistant may try to sell you some
extras.
HAsk about them and decide if you want them or not.
Think of three other questions you will need to ask.
AP
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AL T
N H
G
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AT Y
N P O
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FILE 17
Student B
G
IN
N
AR
LE
IC
H
AP
R
G
EO
AL T
Some of the following language might also help:

N H
G
The painting shows …

IO RIG
In the background / At the back of the picture you can ( just)

see …
In the foreground / At the front of the picture there is …
To the right / left of the (man) …
In the (bottom / top right hand) corner of the painting you
can ( just) see …
AT Y
N P O
C
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AUDIO SCRIPTS
UNIT 1 TRACK 4
A: So what kind of things do you do in your free time?
TRACK 1 B: I guess films are the main thing.
1 Yeah, at the weekends, of course. I go shopping, go to the A: Really? Do you go to the cinema much then?
cinema, go clubbing sometimes. I don’t tend to during the B: Oh, all the time. I mean, I go at least once a week, but I’ll
week, though, because I’ve got to get up early for school often go two or three times!
G
and I’ve got homework, and basically my parents prefer me A: Wow! That is a lot!
to stay at home. B: Yeah. I mean it depends what’s on.
IN
2 Yeah, all the time. My headphones are glued to my ears! A: Right.
I like all kinds of stuff as well – rock, pop, even some B: What about you? Do you go much?
classical.
A: Now and again, if there’s something I really want to see, but
N
3 Not as much as I’d like to, because I really love it – I’m happy just to watch at home.
especially musicals. I mean, I do go now and again, but
B: Really? But if you’re watching an action movie with all the
the seats are so expensive I can’t afford to go more than a
AR
special effects, don’t you want to see it on the big screen?
couple of times a year.
A: Yeah, I guess, but, to be honest, I’m not that keen on action
4 Very rarely, to be honest. I guess I might in the summer – if
movies.
it’s very hot. I find it a bit boring, just going up and down the
pool. It’s not really my kind of thing – and I’m not very good B: Really? I mean, what about X-Men? Or The Hunger Games,
LE
at it either. stuff like that?
5 Probably less than I think I do, if you know what I mean. A: Yeah, The Hunger Games was OK, I suppose, but I’d rather
It’s always on in the background, you know, but I don’t pay see other things.
much attention to it most of the time. I will watch a big game B: Actually there was this great Korean film on TV last night –
if there’s one on and the occasional film, but apart from that, Oldboy.
IC
most of it’s rubbish. A: Oh yeah, I started watching it, but I turned over.
6 Yeah, I guess so. I usually play football on a Wednesday and B: You didn’t like it?
I go running now and again. I generally cycle to college as A: Not really. It was so over-the-top. That scene where he eats
well – unless it’s raining.
7 No, not as a rule. I tend to watch films on demand through
H the live octopus! I don’t know. It was all a bit too weird for
my liking. Didn’t you find it strange?
AP
my TV at home. Oh, and I download quite a lot of stuff too. B: I guess it is a bit, but that’s what I like about it. They actually
8 Not as much as I used to. I was addicted to this online game did an American remake of it, but I prefer the original – I’ve
for a while until my parents banned me. I’d sometimes play seen it loads of times.
for five hours a day! I play other games now, but my parents A: Really? As I say, it’s not really my kind of thing. I prefer a
R
control it a bit more. good drama. So what other films are you into?
B: Oh, all sorts. I mean, I’m really into action films and stuff
TRACK 2
G
like that, but I’ll watch most things really. As I say, I go most
1 I don’t tend to during the week, though. weeks, so, you know …
2 Yeah, all the time! My headphones are glued to my ears. A: Have you seen Long Walk to Freedom?
EO
3 Not as much as I’d like to, because I really love it. B: Yeah. Have you?
AL T
4 Very rarely, to be honest. I guess I might in the summer. A: No, but I’ve heard it’s good. I was actually thinking of going
N H
5 I don’t pay much attention to it most of the time. I will watch to see it.
a big game, if there’s one on. B: You should, I was in tears by the end.
G
6 Yeah, I guess so. I usually play football on a Wednesday and A: Really? I thought it was supposed to be a feel-good movie.
IO RIG
I go running now and again. B: No, it is, it is. It’s really inspiring, really uplifting – he’s just
7 No, not as a rule. I tend to watch films on demand through such an incredible character. Honestly, it’s brilliant.
my TV at home. A: I’ll check it out then.
8 Not as much as I used to. I was addicted to this online game,
until my parents banned me. I’d sometimes play for five TRACK 5
AT Y
hours a day! 1 A: I’m really into 60s music. The Beatles, The Stones, stuff
like that.
N P
TRACK 3 B: Yeah? It’s not really my kind of thing. It’s more the kind of
1 It does nothing for me. It’s quite boring, quite dull. stuff my dad listens to.
O
2 It’s one of those tunes that’s very easy to remember – very 2 A: Do you like Tarantino? I love his films.
catchy. B: He’s all right, I guess, but I’m not that keen on his films.
C
3 It’s hilarious – just really, really funny. They’re a bit over-the-top for my liking.
4 It didn’t do much for me. It’s typical big-budget Hollywood 3 A: Have you ever read any Paulo Coelho? His books are
– very commercial. fantastic.
5 I can’t explain it. It’s really strange – really weird. B: I’ve read one. It was OK, I guess, but it didn’t really do
6 It’s just too much for my liking – really over-the-top. that much for me, to be honest.
7 You can’t stop reading. It’s so exciting, so gripping!
8 It’s good, but it’s quite upsetting – quite disturbing.
9 It’s a really inspiring story, really uplifting.
10 Don’t go and see it! It’s dreadful, absolutely awful.
Audio scripts 193
93386_20_aud_p193-212.indd 193 02/12/2014 14:11

TRACK 6 B: Right.
Now, if you follow me through into the next room, we come to A: Anyway, the next day he wakes up, and he hears the same
two paintings by a 17th century Dutch artist who was both widely song as he’d heard the previous day. And as the day goes
admired and reasonably successful during his lifetime. Born in on he realises, basically it is exactly the same day.
Leiden in 1629, Gabriel Metsu moved to Amsterdam around B: He’s gone back in time?
1655 and produced over forty major works. Sadly, though, A: Well, not exactly because what happens is the next day he
he died at the age of 37, at a time when his career was going wakes up and it’s the same day again, and the same the
particularly well, and since then he has been rather forgotten, next day and the next.
which seems a bit of a shame, to be honest.
B: He’s stuck?
These two pieces were meant to be hung together as companion A: Exactly, and when he first realises, he kind of enjoys it,
pieces. In the painting on the left, a young man is writing a letter because he, er, he can, can improve each day to avoid,
G
and on the right, we see a young woman reading a letter. The like, the things he didn’t like. And so, for example, his date
viewers are supposed to understand that he is composing a love with the woman improves. And then he realises he’ll never
letter to her, and that here she is digesting it. On the surface,
IN
actually ever get together with the woman because he
these may look like fairly conventional, fairly realistic pieces, but
always has to start the same day. Then, and then he gets
look more carefully and you soon realise they are actually very
open to interpretation.
depressed and tries to commit suicide but even when he
kills himself he wakes up again repeating the same day and
N
The man appears to be a member of the upper middle classes, it’s like a living hell.
and his surroundings create the impression that he’s well B: Sounds a bit depressing.
AR
travelled: through the open window, we can see a globe in the
room behind him and there’s an expensive Turkish rug on his A: No, it’s hilarious, really funny.
table. To his right, there’s an Italian-style landscape hanging on B: OK. So how does he escape? I guess he does.
the wall, which suggests he’s a man of the world. Meanwhile, the A: To be honest, I forget now, but he does and you know they
woman, who is also expensively dressed, seems to belong more all live happily ever after, but it’s great.
LE
to the domestic world. Painted in bolder colours, she looks calm
and content as she reads.
However, not everything is as it first appears. Beneath the UNIT 2
surface of the calm domestic world lies trouble. In the foreground
of the painting, we see a tiny thimble – the small china cup you TRACK 9
IC
wear on your finger to protect it while you are sewing. Obviously, aff luent run-down house
the woman was so excited to receive her letter that she jumped
grand stunning soar
up in the middle of her needlework. To the right of the picture,
we see the woman’s maid pulling back a curtain, behind which
we see two ships on a stormy sea. This could well be a symbol of
Hdeprived
hideous
trendy
up-and-coming
knock down
steer clear of
AP
the difficult, stormy nature of love, especially when partners are high-rise be based renovate
separated. Look carefully and you’ll notice too that the servant historic date back to
has another letter to deliver – presumably to the man shown
rough dominate
here.
TRACK 10
R
Even he, depicted in darker, more subtle shades, is a victim of

the fires of the heart. The rich red of the carpet and the bright
light pouring in through the window suggest he has a heated M = May I = Ivana
G
mind. The underlying message now seems painfully clear: : What a lovely day!
M
passion can lead to chaos! I: Yeah, it’s nice, isn’t it? It’s been a really warm autumn.
EO
M: So, where are we?

TRACK 7
AL T
I: Well, the bit we’ve just been through, with all the high-rise
1 Famously, van Gogh sliced his ear off. blocks, is what we call New Belgrade. It’s the big up-and-
N H
2 Unfortunately, it couldn’t be restored. coming area as all the new businesses are relocating here.
And I don’t know if you can see it or not, but just behind
G
3 Incredibly, he was only nine.

us, over to the right, is the Arena, which is where all the big
IO RIG
4 Obviously, some people will just think it’s weird.

concerts and sports events are held. It’s one of the biggest
5 Hopefully, some will like it. entertainment venues in Europe.
6 Initially, Picasso’s work was quite realistic. M: Yeah, I think I did catch a glimpse of it.
7 Frankly, they were stolen. I: You might’ve seen it on TV – it’s the place they held the
Eurovision Song contest.
TRACK 8
AT Y
M: Oh, right. To be honest, I’m not really that keen on

A: It’s basically about this guy who’s a weatherman and he Eurovison. It’s not really my kind of thing.
N P
has to report on this annual festival. It’s a small town, and

I: No? Well, I guess you never win these days! Anyway, now
he’s living in LA and is now a city boy so he thinks the place
we’re crossing over the River Sava into Old Belgrade.
is silly, and he’s quite arrogant. On top of that, he’s been
O
covering the story for several years and he’s bored with it. M: Wow! The river looks wonderful.
B: Well, it would be boring. I: Yeah, it’s great. In the summer, we often go out on little
C
boats or have dinner down by the waterside.

A: I guess. But he’s kind of laughing at them.
M: Oh, that sounds lovely. And what’s that big bridge over
B: At who?
there?
A: The people in the town and the whole festival.
I: That’s the Ada Bridge. It’s quite new, actually. It only opened
B: Right. a few years ago.
A: Anyway, he does the story and that night he has a date with M: It’s very impressive.
this woman, but it’s a complete disaster and he goes back to
I: It looks even better when it’s lit up at night.
his hotel and you know, he can’t wait to get back to LA.
M: Mmmm.
194
93386_20_aud_p193-212.indd 194 02/12/2014 14:11

I: And just down there, there’s a little street called Gavrila 4
Principa Street, which is where Manakova Kuca – Manak’s A: Oh, man! I think I’m gonna faint!
House – is located. It’s an ethnological museum and it B: You shouldn’t have gone on that ride.
houses an amazing collection of old national costumes and A: Well, it looked quite tame, but all that spinning around has
embroidery and stuff. made me dizzy. Oh, I need to sit down.
M: OK. I’ll check that out if I have time. What’s that building over B: Wait there. I’ll go and get you a glass of water.
there?
A: Thanks. I’m so embarrassed.
I: Oh, that’s St Mark’s Church.
B: Don’t worry about it. Just learn your lesson for next time.
M: Wow! That’s a stunning building. How old is it?
I: Not that old, actually. It was built in the late 1930s or 5
something, but it’s on the site of a much older church. It The club is applying for planning permission to expand the
G
contains the tomb of Stefan Dusan, who was perhaps the current site by some 20,000 seats – and we’re launching a
greatest Serbian emperor ever. campaign to block this. For many years now, on match days,
there have been both transport and anti-social behaviour
IN
M: Oh, OK.
I: And if you want to walk around here later, you’re quite problems in the area, and we believe that any expansion
close to the Kalemegdan Fortress, one of the most historic is bound to worsen the situation. We understand the club’s
desire to boost its income, but we don’t believe that all other
N
buildings in Belgrade. There’s the Victor Monument up there
as well, which was erected after the First World War. It’s one alternatives have yet been explored. We’ve nothing against
of the city’s most famous landmarks. the club in itself, but we’re firmly opposed to any development
AR
that’ll result in further tensions between supporters and local
M: Right. Well, I’ll have to remember to take my camera with me
residents.
up there, then.
I: And now we’re coming up to Dedinje, which is one of the TRACK 12
more affluent parts of the city. It’s where all the celebrities
LE
and the old aristocratic families live – and a lot of the 1 This year we’re opening a new wing dedicated exclusively
embassies are based here as well. to Asian art.
M: The houses certainly do look very grand. 2 The kids will smash it.
I: Yeah, they’re amazing. 3 It opens at ten.
4 I’m going to go down there tomorrow morning and have a
IC
TRACK 11 look at that.
5 I think I’m going to faint.
1 6 I’ll go and get you a glass of water.
We’re proud to announce that this year we’re opening a new
wing dedicated exclusively to Asian art. It’s taken us over a
H TRACK 13
AP
decade and nearly a hundred million euros to put it all together,
1 There are bound to be problems when the new system is
but we’ve been extremely lucky in that we’ve received some
introduced.
very generous donations, without which none of this would’ve
been possible. The extension is perhaps the most significant 2 I think we’re due to arrive at something like twenty to ten.
and innovative architectural addition to the building in our 3 If he keeps doing things like that, something bad is bound to
R
history. Officially, it’s due to open in a couple of months, happen sooner or later.
and having overseen the collection, I can tell you with some 4 He is due to appear in court on the 31st of the month.
G
confidence that it’ll be a sensation. 5 Your mum’s bound to worry about you while you’re away. It’s
only natural.
2
EO
6 She can’t travel at the moment as she’s due to give birth any
A: But we don’t need it.
day now.
AL T
B: Yeah, but it’s just such a lovely thing. And anyway, if we only
7 It is technically possible to get a visa to travel there, but it’s
ever bought things we actually really need, we’d hardly ever
N H
not likely to be easy.

buy anything. Just think of it as a piece of art for the house.
G
A: Yeah, maybe, I guess ... but where are we going to put it?
REVIEW 1
IO RIG
B: I don’t know. We’ll find somewhere, I’m sure. It could go in

the kitchen perhaps. Or the living room?
A: It’s just asking for trouble. It’s bound to get broken. The kids TRACK 14
will smash it or the dog will run past and knock it over. 1 It’s going to boost the club’s income.
B: Oh, come on! That’s not likely to happen. You’re worrying 2 I’d listen to his stuff all the time when I was younger.
AT Y
about nothing. And anyway, I like it.

3 I’m sure it’ll be worth it in the end.
A: Fine. Suit yourself. Get it then. How much do they want for it
4 It’s likely to present a huge challenge in the coming years.
N P
anyway?
5 It’s due to be completed in 2020.
3 6 It might take years to repair the damage.
O
They’ve just opened this new exhibition of old military vehicles,

which is supposed to be really good. It opens at ten, so I’m
UNIT 3
C
going to go down there tomorrow morning and have a look

at that. I’m not sure if it’s free to get in or not, though. I guess
you might have to pay, but that’s OK. I’m sure it’ll be worth it. TRACK 15
Don’t know if tanks are really your thing or not, but if they are
then you might fancy coming along. Just thought I’d suggest Conversation 1
it anyway. Give me a bell back when you get this and let me A: What’s the name of that stuff you use to put posters up?
know. B: Can you be a bit more specific?
A: Yeah, sorry, I mean that stuff – it’s a bit like chewing gum or
something, but it doesn’t actually feel that sticky.
Audio scripts 195
93386_20_aud_p193-212.indd 195 02/12/2014 14:11

B: What? You mean Blu-Tack? to Britain from China and three weeks ago he bought a
A: Yeah! Is that what they call it? pair of shoes in a well-known store. When he opened
the box at home, he discovered one of the shoes had an
Conversation 2 insole missing. Fei says he put off going back to the store
C: It’s, um ... what do you call those things climbers use? because he was worried about his poor English and didn’t
They’re made of metal. They’re like a hook. want the stress. In fact, he says he even thought about
D: What? You mean the thing you use to connect yourself to keeping and using them, but unsurprisingly, found them too
the rope? uncomfortable to walk in. So eventually he took them back.
C: Yeah, they have a sort of clip thing that opens and shuts. And this is where the problems really started.
You see people using the small ones as key rings The assistant told him it wasn’t company policy to sell
sometimes. insoles separately and that he should have checked the
G
D: Yeah, yeah. I know exactly what you mean. I don’t know! shoes at the point of sale. He was even accused of losing
Do they have a special name? Aren’t they just clips? the insole himself! The assistant said he could only prove
this wasn’t the case by checking the CCTV cameras
IN
TRACK 16 after the store closed that day. Fei left a contact number,
A: I brought you a present. but heard nothing and went back three days later. After
B: Wine? explaining the situation again to a different assistant, the
N
store manager was called and Fei was finally offered a new
A: No! I know you don’t drink. No, it’s Californian grape juice.
insole. Unfortunately, when he got home he discovered
I had some at a friend’s the other day and it was really
AR
it was the wrong size, at which point he gave up! The
delicious.
incident has clearly left Fei feeling let down and questioning
B: Really? whether this poor treatment was due to him being a tourist.
A: Apparently, they have all sorts of varieties. Now, to discuss this case and the wider implications for
B: Yeah? Well, thanks! Shall we have some now? customer services, we have John Squire from the Institute of
LE
A: Sure! Have you got a corkscrew? Customer Care.
B: Ah, that’s a point, actually. I’m not sure I have, actually. Let
me have a look. There’s so much stuff in these drawers. TRACK 19
Most of it’s rubbish. I really should clear it out. Mmm. I don’t [Part 2]
think there’s one here. Can’t you use a knife?
IC
A: I don’t think so. P = Presenter JS = John Squire
B: You need a stick or something to push it down. Would a P: Welcome John. So what do you think of this case?
pencil do? JS: Yes. Thank you. I mean, clearly Fei shouldn’t have been
A: It wouldn’t be strong enough.
B: What about a wooden spoon? You could use the handle.
H treated like that and given the final outcome, the company
hasn’t achieved anything by it. It’s almost a case study in
AP
what NOT to do.
A: Yeah, that should do. Let’s see … Oh no!
P: And do you think this happened because he was foreign?
B: Oh, it’s gone everywhere!
JS: Well, possibly, I’m sad to say, but we also know that this
A: Sorry! Have you got a cloth?
can be because of a deeper problem in the company. A
R
B: Yeah. I think we need a mop and bucket as well. culture can develop within companies where it is assumed
A: Sorry. the customer is at fault or is trying to cheat the company by
G
B: Don’t worry about it. These things happen. You might want complaining. That then stops the assistant listening to the
to rub some salt into that shirt or it’ll leave a stain. issue and thinking about it rationally.
A: Really? P: OK. So are you saying the customer is always right?
EO
B: Well, it works for other things. JS: No, no. Not at all. There are instances of serial complainers
AL T
who try to exploit companies, and of course sometimes

TRACK 17 the customer is at fault. However, you should start from
N H
1 When it arrived and I put it on, it didn’t fit. the view that they do have a valid point and allow them to
G
2 When I took it out of the box, I found the screen was speak. Listen. Consider what the customer wants. What’s
IO RIG
scratched. the cost of resolving the situation – even if you do have

3 When I tried to put it together, I realised it had a bit missing. a doubt? I mean, in Fei’s case even if he was lying – and
who on earth loses part of their shoe – how much would
4 It was supposed to be for sensitive skin, but it gave me
replacing that insole cost?
spots.
P: Indeed. And there’s a bigger cost to poor care, isn’t there?
5 When I filled it the first time, I realised it had a leak.
Your institute’s produced some interesting statistics on this
AT Y
6 I only wore it for a week and the strap came off. recently – I mean it’s cheaper to keep customers.
7 They fell apart after a month. The soles came off! JS: Absolutely. Estimates suggest the cost of retaining a
N P
8 When I got home and tried them on I realised the back customer is a fifth of the cost of getting new customers,
pocket was ripped. and customers are actually four times more likely to use
O
or recommend a service again if a problem is sorted out

TRACK 18 efficiently.
C
[Part 1] P: Isn’t that the issue with tourists, though? They’re one-time
Presenter: Hello. Welcome to Rights and Reason. On today’s customers, so why bother?
show, we’ll be discussing the importance of dealing JS: Yes. Well, I think that’s an incredibly narrow view. Many
with customer complaints in the globalised world; the of these stores are global brands and tourists make
government’s proposed new laws on data protection and recommendations at home. They may also have friends
privacy; and we’ll be giving advice on the hazards of buying who are local to the UK store, but I think even if that
a second-hand car. wasn’t the case, it still shows a wrong attitude. You know,
Our first item came out of a post on the Rights and Reason not all cultures share this approach to complaints. In
web page from a Chinese listener, Fei Han. Fei is a visitor Japan, they are often made in the spirit of improving a
196
93386_20_aud_p193-212.indd 196 02/12/2014 14:11

service rather than seeking compensation. We say all there’s plenty of work.
companies should see complaints in this way – as a gift.
For every person who complains, there’ll be 25 who are A: The pace of life is so fast here.
also dissatisfied, but who said nothing. A person who B: I know! It’s exhausting. I feel like I spend my life just rushing
complains has made an effort. They are providing valuable around.
feedback and reveal how you can improve products and
A: There’s so much crime, you can’t go out at night!
services. If that complainant is foreign, think that they may
have additionally overcome embarrassment about their B: Yeah, maybe. Mind you, it’s not like that everywhere. If you
language abilities, like Fei. Companies often pay to get avoid certain areas, it’s perfectly safe.
feedback and here they’re getting it for free! In short, the A: They haven’t done anything to boost tourism.
message is: take customer care seriously whoever the B: Yeah, I know what you mean. Mind you, look what they’ve
G
person is, and train your staff to do it well. done to improve poor areas. That’s great.
P: John Squire, thank you very much.
A: This country is so bureaucratic!
IN
UNIT 4
B: Tell me about it! I had to fill in four forms in three different
places to get a work permit!
N
TRACK 20 TRACK 22
A: So what do you think of your president? 1
AR
B: Oh, I can’t stand him. He’s so arrogant. The government will today launch a new initiative aimed
A: Really? Whenever I see him on TV, he comes across as at getting vulnerable young people off the streets and into
being fairly well-intentioned. hostels. The move is a response to growing concern about
B: Ah, it’s all marketing. You hear some people say he’s the number of teenagers sleeping rough on the streets of the
LE
boosted our reputation in the world, whatever that’s capital, many of whom, it is feared, are in danger of becoming
supposed to mean, but he’s done nothing for people like involved in drugs and other criminal activity.
me. In fact, he’s just put up tuition fees for students.
2
A: I know. I saw. It’s €8000 or something a year now, isn’t it?
A senior executive at one of the country’s leading law firms is
B: More than that!
IC
today almost half a million euros richer after winning her case
A: Really! I don’t know how you manage. The cost of living is so against her employers, McLintock and Rice. Judith Fenton had
high in your country. claimed she was denied promotion as a direct result of telling
B: Tell me about it! I’m going to be so far in debt by the time I colleagues she was pregnant. The court ruled in her favour and
graduate, I’ll be paying it back for years.
A: Is it easy to find a job there?
H
she was awarded compensation of €487,000.
AP
3
B: Well, this is it. Unemployment’s shot up recently. It’s really
worrying. If you ask me, they’ve been so concerned with Police are today conducting investigations after a young Asian
supposedly ‘green’ laws like banning plastic bags, they’ve student was attacked near the city centre by a group of white
totally ignored the economy and now it’s a complete mess. youths late last night. The attack was captured on CCTV and
R
a senior policeman has announced he believes it may well

A: So, when’s the next election? Can’t you vote against them?
have been racially motivated. The nineteen-year-old victim is
B: It’s next year, but I’m not going to vote. still being treated in hospital and is believed to have suffered
G
A: No? several broken bones.

B: No. They’re all as bad as each other. The opposition are so
4
EO
busy fighting among themselves that they’re not going to

make any difference. A tiny pressure group has claimed victory over one of the
AL T
A: I know what you mean, but there must be someone country’s richest men. Multi-millionaire Ronald Stamp had
been planning to build a hotel and entertainment complex on
N H
worth voting for. I mean, like our government has done a

few controversial things – stuff I didn’t agree with – but, a privately owned beach on the north-east coast. However,
G
you know, they’ve done good things as well. I mean, the following protests by local residents, the group Save Our
IO RIG
economy’s really booming. Seaside took legal action to prevent what they claimed would
amount to ‘vandalism on a huge scale’ – a claim that was
B: Yeah? Maybe I should think about emigrating there after uni.
yesterday upheld in court.
A: You should. Honestly, there’s such a skills shortage that
companies are paying really good money now. They’re 5
desperate for people. A woman from East Sussex last week became the country’s
AT Y
B: You don’t think the language would be a barrier? youngest grandmother. At the age of 29, Tracy Bell is now the
A: Not necessarily. Quite a few multinationals have set up proud granny of a baby boy, Kevin. Bell’s daughter, Caroline,
N P
there recently and they all use English. And anyway, you’d aged fourteen, said she had initially been too scared to break
pick our language up after a while. They’ve actually done a the news to her mother, and had waited until a doctor had
O
lot to cut back on bureaucracy too, so it’s much easier for confirmed she was indeed pregnant. Mrs Bell, however, seems
foreigners to get work than it used to be. resigned to the situation, stating that as she is already bringing
B: Yeah? I’ll have to think about it. It’d be nice to escape my up five children, one more will make little difference.
C
debts, anyway!
TRACK 23
TRACK 21 A: Did you see that thing on the news about that woman who’s
A: I don’t know how people can make ends meet. been suing the firm she works for?
B: Tell me about it! I can only just get by and I’ve got a good B: I was just reading about that, actually. She won, didn’t she?
job. A: Absolutely. It was shocking what happened to her. It was
such typical double standards!
A: The job market is so competitive at the moment.
B: I know what you mean, but if you’re prepared to be flexible
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B: Well, maybe. But it was a lot of money. I’m not so sure about D: No, I’m going to a fencing workshop all day Saturday.
it all, to be honest. If you ask me, if you’re in that kind of C: You’re going where?
situation, you have to decide what you want. Either you try D: This fencing workshop. It’s like a master class with this top
and get promoted or you focus on having kids. You can’t Russian fencer.
have everything in life, can you? C: Wow! I didn’t even know you did fencing. How did you get
A: That’s such rubbish! You can’t really believe that. This is into that?
the twenty-first century! Surely a woman’s allowed to have D: Oh, we actually used to do it at school. In PE, we had the
children and a career! option to try out all kinds of sports and I just really got into it,
and then I joined a club, and then I started competing a bit
TRACK 24 more seriously, you know.
1 It was shocking what happened to her. C: I had no idea. Well, what about Sunday? I’m going to have a
G
2 It just seems a bit excessive. wander round the flea market in the morning.
3 Mind you, it was a lot of money. D: To be honest, I think I’m just going to have a lie-in and chill
IN
4 It makes you wonder what’s gone wrong with the world. out at home. I’ll be exhausted after Saturday.
5 It was such typical double standards! C: Fair enough. Just the thought of doing that kind of exercise
6 That’s good news for a change! makes me sweat!
N
7 I don’t know how they manage. Conversation 3
8 At least they’re doing something about it at last! E: What’re you doing this evening? Do you fancy meeting
AR
9 You can’t have everything in life, can you? later?
10 It’s a bit of a worry. F: No, I can’t. I’ve got my … um … my, um, knitting group
11 It’s lucky it was caught on film. tonight.
12 That kind of thing shouldn’t be tolerated. E: You’ve got what?
LE
F: My knitting group.
REVIEW 2 E: Since when?

F: I’ve been doing it for about six months now. I took it up
because I was giving up smoking and a friend suggested
TRACK 25 doing it. She said it’d give me something to fiddle with
IC
1 It was so bad it really undermined his reputation. instead of cigarettes, so I joined this group and it’s been
2 You use a sort of brush thing to clean it. really good. I feel so much healthier now and I actually really
3 When I switched it on I found it had a fault. like the knitting. I just find it very, very relaxing.
4
5
You should’ve asked them to fix it.
The lower child mortality is, the lower the birth rate.
H
E: OK, but isn’t it just full of old women, this group?
F: No, not at all. Well, I mean, I am the only man, but most of
AP
6 It was such typical double standards. the women are quite young.
E: Ah.
F: What? What’s ‘Ah’ supposed to mean?
UNIT 5 E: Nothing.
R
TRACK 26 TRACK 27
G
1 You run how far?

Conversation 1
2 You do what?
A: What are you up to later?
EO
3 You went where?

B: Oh, I’m going to a belly dancing class.
AL T
4 She’s into what?

A: You’re doing what?
5 You got up when?
B: Belly dancing. You know, like …
N H
A: Yeah, I know what it is. I just had no idea that you did that. TRACK 28
G
B: Well, I don’t really. It’s actually the first class.

IO RIG
1 I shouldn’t have said anything.

A: Oh, OK. So why belly dancing?
2 We should’ve gone somewhere else.
B: I’ve been thinking about doing something to get a bit fitter
3 It could’ve been much worse than it was.
and I’ve never liked sport particularly. I find jogging and
swimming and stuff like that a bit boring, you know – and 4 It couldn’t have come at a worse time.
then I saw this class advertised and I thought it’d be fun. 5 It wouldn’t have made any difference.
AT Y
A: Yeah, I guess so. I should really do something as well. I’ve 6 I would’ve scored that!
put on five kilos since January.
TRACK 29
N P
B: Really? It doesn’t look it. You’ve got a lovely figure.

A: Well, I don’t feel like I have! And I’m really unfit. I had to run C = Chloe, M = Molly, K = Kyle
O
for the bus this morning and it took me about ten minutes to M: I must go and send my cousin an email in a minute.
get my breath back! C: Oh, OK.
C
B: Well, why don’t you come with me? M: I’ve been meaning to go round and see him, because he’s
A: I don’t know. I think I’d feel a bit self-conscious. not been well, but Kyle’s a bit reluctant to drive me round
B: Come on! You can’t be worse than me. I’m totally there because it’d mean spending time with my uncle.
uncoordinated! It’ll be a laugh. C: Really? What’s wrong with him?
A: Well, maybe. K: He’s just mad, that’s all.
Conversation 2 M: He’s not, he’s just …
C: Are you around this weekend at all? K: Annoying?
198
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M: No! TRACK 30
K: Crazy? Exhausting? 1 Have you managed to buy the tickets?
M: Chloe – just ignore him. Kyle – you can be so horrible 2 I’ve been calling all morning.
sometimes.
3 I’ve been meaning to for ages.
K: Listen, Chloe, the last time we went to see him he had a
4 Why has Wayne decided to leave?
thing about handstands. We were sitting outside a café, just
having a coffee and chatting, and he suddenly just got up 5 He’s been thinking about it for a while.
and did a handstand – right next to all the tables! He kept it 6 She’s always been good at sports.
up for about half an hour!
C: That does sound a bit odd. How old is he?
M: About 50.
UNIT 6
G
C: 50! TRACK 31
K: I told you! He’s crazy.
IN
M: He is not! He’s just one of these people who can’t sit still. I Conversation 1
mean, he’s always loved sport and when he does something A: Have you ever been to Hungary?
new, he really gets into it. Like he took us ice-skating once. B: Yeah, I went to the Sziget Festival a couple of years ago.
N
Do you remember? A: You went where?
K: How could I forget? B: The Sziget. I don’t know if I’m pronouncing it right, but it’s an
AR
M: I mean, we were exhausted after about an hour, but he just enormous music festival in Budapest. It’s held on this island
kept on skating – and we watched him going round and in the middle of the Danube.
round for another hour. A: Oh right. So where did you stay?
K: It was like he’d just completely forgotten we were there! And B: We camped on the festival site. It was a bit of a nightmare,
what about the hang-gliding?
LE
actually, because it absolutely poured down while we were
C: Hang-gliding? there. The whole place was flooded and we got absolutely
M: Yeah, he used to go hang-gliding. Obsessed with it, he was. soaked – tent, sleeping bags, everything. And it was so
He went practically every weekend for about three years. muddy, everything got filthy. It was crazy.
K: Until he had an accident. He fell something like 1000 A: Couldn’t you stay somewhere else?
IC
metres without a parachute. B: Well, we actually did in the end. We met these really nice
C: You’re joking! Hungarians who lived in the city and they put us up for a
M: No, it’s true. couple of nights.
C: So what happened?
M: Well, he’d borrowed someone else’s glider for some reason,
H A: Wow, that was generous! So would you go again?
B: Absolutely. We had a great time, in spite of the weather.
AP
and they didn’t have a parachute, but he went up anyway. I hardly slept the whole time we were there. There was so
And he was caught in really bad weather and the hang- much going on.
glider broke and he fell. Conversation 2
C: And he wasn’t badly injured? A: Did you go away in the holiday at all?
R
M: Well, he went through some trees, which broke his fall. He B: Yeah, I went to Turkey.
had hairline fractures in his shoulder and his neck and some A: In August? Wasn’t it a bit hot?
G
minor cuts and bruises but basically he was OK. He was

B: It was absolutely boiling, but then I love the heat – and you
incredibly lucky he didn’t die.
get quite dry heat there.
C: Absolutely!
EO
A: I guess. So did you enjoy it?

K: Anyway, then we saw him about three weeks later roller-
AL T
B: Yeah, it was brilliant. We stayed in this absolutely amazing

skating in the park, even though he still had his neck in a
place on the south coast – right on top of the cliffs,
brace!
N H
overlooking the ocean.

C: But he did give up the hang-gliding after that?
A: Sounds nice.
G
M: Not exactly, no. He tried it once more – to overcome any

IO RIG
B: It was. Wait, I’ve got a picture of it somewhere on my mobile.

fear. I mean, he just wanted to prove to himself he could do
it, but since then … no. The last few years he’s been really A: Let’s have a look. Wow! Look at that sunset. That’s stunning!
into windsurfing. He’s actually always liked it – he did it B: I know. It was like that nearly every night.
when he was younger – but the last few years, that’s been A: That’s great. Were there any other places nearby? It looks as
his main obsession. He lives on the coast, so he goes nearly if it’s in the middle of nowhere.
every day. B: It was a bit isolated, yeah. It was a few kilometres along this
AT Y
C: Right. I’m starting to think Kyle might be right! narrow track to the nearest village – well, town – but they
had a minibus to take people there in the morning and to
N P
K: And you haven’t heard all of it. For the last few months he’s
been rubbing lemon juice into his skin and his hair every bring them back in the evening.
day! He says it gets rid of dandruff and he was going on and A: Wasn’t that a pain, having to rely on the bus? Didn’t they run
O
on about how amazingly healthy it is. more often than that?

M: OK, OK! It’s true. He is a little bit mad, but he’s a nice guy B: No. It was a bit annoying, but considering how cheap the
C
and he’s fun to be with. place was, you couldn’t complain. And there was a little
K: In small doses! beach near the hotel. There was a little path between the
cliffs – and the beach was almost deserted, which was
lovely.
A: I’m not surprised. Sounds like hard work.
B: It was a bit of a struggle climbing back up, but it was worth
doing once.
A: I guess. It doesn’t sound like my kind of thing though.
Audio scripts 199
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TRACK 32 H: It doesn’t bear thinking about.
1a It was quite near the beach, which was good. G: The thing is, though, I’m completely out of pocket now.
1b It was quite near the beach but I was expecting it to be
nearer.
TRACK 34
2a The beach was a bit crowded so we didn’t go there much. One often hears that something was a culture shock – most
often when people arrive in a new country, but also when they
2b The beach was a bit crowded but there was still enough
enter other kinds of new environments. However, it is usually
room to relax in.
described as being similar to jet lag – something which you
3a The surrounding area’s fairly nice. It’s very green and it’s experience for a couple of days and then get over – all you
nice to hire a bike. need is a good night’s sleep! The reality is, however, that
3b The surrounding area’s fairly nice. There are a few factories, undergoing any big change – whether it’s moving house,
G
which kind of spoil it. changing jobs or going to university – will bring about a
4a The food was pretty good, which I wasn’t expecting. ‘culture shock’. Far from being a single event which is quickly
4b The food was pretty good, although it was a bit too oily for forgotten, it is a process which may take several months
IN
my liking. – even years – to fully recover from. Psychologists more
commonly call this process ‘acculturation’ and highlight four
TRACK 33 distinct phases that nearly everyone goes through. These are
N
elation – the joy and wonder you first have, where everything
Conversation 1 is so new and different; resistance – when things settle into
AR
A: I have a booking under the name of Bergen. a routine and you start to see everything which is bad in your
B: Hmm. I’m sorry sir. We have no record of any reservation. new situation. You look back through rose-coloured glasses on
A: That can’t be right. I spoke to someone just over a week your life before the change. This resistance is then followed by
ago. the transformation phase, where you swing more to the other
B: Well, did you receive a confirmation by email or text? extreme and start looking down on your previous existence
LE
A: Should I have? and its culture. You may refuse to mix with people you used to
know or who speak the same language. You might put them
B: That’s our normal procedure, yes.
down when you do. Finally, people reach a state of integration,
A: No. I haven’t had anything.
where cultural differences are acknowledged and accepted
B: Well, I’m afraid there’s nothing I can do. and people appreciate both their own heritage and their
IC
A: Haven’t you got any rooms available? new life.
B: I’m afraid not. That’s the ideal situation, according to psychologist Perry
A: Oh, that’s great, that is. Graves.
Conversation 2
H ‘Everyone goes through the initial stages, but not everyone
finishes the complete cycle. This can cause problems because
AP
C: Hello. I was wondering if you could help. My room’s not very
warm. Is there any way I can turn down the air-conditioning? they often don’t recognise the phases of acculturation. For
example, some people drop out of university in their first year,
D: I’m afraid it’s all controlled centrally.
saying they don’t relate to the middle class values or that it has
C: Can’t you do anything about it? I mean, you seem to have it nothing to do with reality and so on. In reality, these opinions
R
on full blast. It’s absolutely freezing! are actually a symptom of the resistance stage. In other cases,
D: I’m sorry, but we haven’t had any other complaints about it. people get stuck in a transformation phase, which may stop
G
Conversation 3 them moving on to new experiences or lead to them cutting

E: What do you mean you’re not going to give us our deposit themselves off from their roots, from people they’ve known for
back? years and years. That can lead to a deep sense of unhappiness
EO
and to feelings of frustration.’

F: Look at the state of the place. It’s filthy!
AL T
E: Well, it wasn’t particularly clean when we moved in.

REVIEW 3
N H
F: And what about the washing machine? That’ll need to be

replaced.
G
IO RIG
E: That’s hardly our fault. It’s ancient. It was already falling apart TRACK 35
– and I hardly think it’s worth a whole month’s rent.
1 I’ve been meaning to go there for a while.
F: Well, it’s the combination of things. When you take
2 She’s had her hair done.
everything into account – the stuff which is broken and
missing, the mess – it all adds up. 3 I shouldn’t have put it off for so long.
E: What? To over a thousand pounds? You’re taking the 4 It was a bit of a nightmare to be honest.
AT Y
mickey! I can’t believe you think we’re going to pay that! It’s 5 You should’ve told me. I could’ve dealt with it.
ridiculous! 6 I’ve been struggling to keep up.
N P
Conversation 4
G: I warned the landlord that boiler was a health hazard again UNIT 7
O
and again.
H: I know. I remember you telling me ages ago. TRACK 36
C
G: They promised to fix it, but they just kept putting it off. 1 The thunder was so loud!
Honestly, I’m furious about it!
2 I thought I was going to pass out!
H: I’m not surprised. Still, you were right to have it checked and
3 I thought I was going to freeze to death!
to get it repaired. I mean, you could’ve suffocated while you
were sleeping. 4 When we left it was fine.
G: Well, you hear about carbon monoxide poisoning all the 5 It was pouring down.
time, don’t you? 6 because it was so strong
7 I was afraid of skidding.
8 The whole place was flooded.
200
93386_20_aud_p193-212.indd 200 02/12/2014 14:11

TRACK 37 C: That’s too bad. I still like them, though.
A: We got caught in this incredible storm on our way to visit 3
friends in Rome. E: I wanted to take them something to say thank you for having
B: Yeah? me to stay and so I bought some flowers.
A: Yeah, it was amazing! One moment we were in sunshine, F: Fair enough.
the next we saw like a line on the road ahead and we drove E: Anyway, I handed them over and you know that feeling
through it and it was hail! Incredible – these enormous when you suddenly realise you’ve accidentally upset
hailstones just started bouncing off the car! They were as someone, yeah? She kind of gave me this tight smile and
big as golf balls. Honestly, they were hitting the car so hard, nodded, but, you know, they were quite a big bouquet.
they nearly broke the windscreen. F: You kind of expect something different, yeah?
B: Really?
G
E: Exactly. Anyway, she said something to her husband and he
A: Well, maybe I’m exaggerating a bit, but they were pretty big took them away and there was a bit of an awkward silence
and it was pretty scary. and then we just carried on with the evening.
IN
B: I bet. F: How weird!
A: And then the lightning started. It was lighting up the whole E: Yeah. I thought so, but then I was telling someone about it
sky. In the end, we pulled over to the side of the road till it all and they told me people there only give those flowers when
N
blew over. someone’s died!
B: Right. F: Oh no!
AR
A: And then it cleared up again – almost as quickly as it’d E: It was like I was cursing her or something – hoping she’d
started. have a funeral!
B: It’s amazing, isn’t it? It actually reminds me of a time I was in
4
Sardinia. We were visiting this little village somewhere, the
G: You’re going to do what?
LE
name of which escapes me. Actually, I guess we should’ve
realised because it’d been boiling all day – very humid and H: Gather mushrooms. Isn’t ‘gather’ right?
sticky – and then in the evening we were just taking a walk G: Yeah, yeah – gather, pick whatever. It’s just, I don’t know, I’ve
along the beach – you get this great view across the bay to never met anyone who does it.
Alghero. H: No? Everyone does it here in Poland. Why don’t people do it
IC
A: Uh huh. in Britain?
B: And anyway, suddenly we saw this incredible forked G: Well, it’s dangerous, isn’t it? Don’t you worry about picking
lightning across the bay followed by a faint rumble of the wrong one and poisoning yourself? Some of them are
thunder, and it just continued. It was so spectacular, we were
just, like, transfixed watching it because, you know, it was
still dry where we were. It was amazing – I could’ve watched
H lethal, aren’t they?
H: We’re brought up doing this. We know from when we’re
AP
children what’s OK and what’s not. And it’s good – you feel
it for hours, but then suddenly it started spitting and then more connected with nature. Last time we went we saw a
just two seconds later the heavens opened and it started deer – really close.
pouring down. G: Yeah? Wow! It sounds great.
A: Oh no.
R
5
B: And of course we hadn’t brought an umbrella or anything,
so we just ran to the nearest café we could find, and I: Here, take this. It should help.
G
honestly, it can’t have been more than a minute but we got J: What’s in it?
absolutely soaked. I must’ve poured something like a litre of I: It’s just a herbal tea my gran makes. It’s basically fennel
seeds and leaves with a touch of lemon and honey. She
EO
water out of my shoes.

swears by it.
AL T
A: Incredible.
B: I swear – sitting there in the café I think it was the wettest J: I’ve never had fennel.
N H
I’ve ever been! I: It’s nice. It’s got an aniseedy kind of taste. It’s great. It’ll really
settle your stomach.
G
TRACK 38
IO RIG
TRACK 39
1
1a There’s an insect that attacks the roots of the tree, causing it
A: Oh dear! Those don’t look very healthy. to die.
B: I know. I bought them to cheer up the flat a bit. You know, 1b There are many problems affecting the country, but the root
a bit of colour and greenery, but they just look depressing cause is the poor education system.
now! It’s strange. I’ve been watering them every day.
AT Y
2a I have several tomato plants on my balcony, but they’re not

A: Maybe that’s it. The soil’s probably too wet. I think it rots the doing very well.
roots.
N P
2b The film is basically about the police trying to find out where
B: You’re joking! You mean I’m drowning them? the bad guy has planted a bomb.
O
A: I guess so! 3a She worked as an actress for years without much success,
2 but since winning the Oscar her career is blossoming.
C
C: What are these flowers? They’re lovely. 3b The best time to go is in spring because of all the blossom
D: They’re terrible! on the trees.
C: Why? What do you mean? 4a Most people agree that the economic crisis stemmed from
D: They’re just so invasive! They take over the whole place. mistakes made by the banks and the high level of private
None of the other plants can survive – and they’re really debt.
difficult to get rid of as well. 4b If you cut the stems of the flowers under water, apparently
C: But they look so nice. the flowers last a lot longer.
D: Yeah, but they’re not native to this country and they’re
destroying the local varieties.
Audio scripts 201
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5a We’ve had quite a lot of stormy weather recently, which has F: No it’s incredible. Look at this picture.
kept us indoors most of the time. E: Oh my word – that’s awful. There’s a whole elephant! Why
5b I’m not surprised they’re breaking up. They had a very would you want a whole stuffed elephant?
stormy relationship – always fighting. F: I don’t know, but it says it’s worth two hundred thousand, so
6a They had floods of complaints when it was first sold someone with more money than sense.
because it didn’t work properly. E: ... and a large living room.
6b With all this rain, there’ve been quite a lot of floods. F: Exactly. Get this, though. Apparently, they raided a motel
7a I bought some seeds to grow some herbs in my kitchen, but room and they found this guy with two live crocodiles in the
I haven’t planted them yet. bathroom and a lion in the back of a van outside.
7b It’s just the seed of an idea at the moment. I haven’t really E: No!
got very far developing it. F: Yeah!
G
E: Imagine if someone had gone in to clean the room.
UNIT 8 F: It’d be a bit of a shock. Do you think he was transporting
IN
them together?
E: It sounds like it. I suppose he must’ve drugged them. They’d
TRACK 40 fight otherwise.
N
Conversation 1 F: I guess. Who do you think would win?
A: How was your holiday? E: I’d say the crocodile. Didn’t you say there were two of them?
AR
B: Fine – apart from getting robbed.
A: Oh, you’re joking! What happened? TRACK 41
B: Well, it was stupid, really. I should’ve been more careful. I 1 That’s dreadful! Was anyone killed?
was sitting in a café and these lads came up to me with a 2 That must’ve been awful! Were you OK?
LE
map asking for directions. I said I didn’t understand and they 3 Oh no! Did they take anything very valuable?
walked off. Then I suddenly realised my bag was gone. 4 That’s dreadful! What were the parents thinking?
A: Oh no! 5 What a shame! Were you insured?
B: I’d left it under my chair and one of them must’ve grabbed it 6 That’s terrible! Did you report it to the police?
while they were talking to me.
IC
7 You’re joking? Do they know who did it?
A: That’s terrible! Did it have much in it? 8 It’s awful! What must his family be going through?
B: Fortunately not. My purse was in my pocket.
A: Still, it can’t have been very nice. H TRACK 42
B: Yeah, it was a bit upsetting, but I didn’t let it spoil the holiday. There’s nothing unusual in the idea that a film star should have
A: Well, that’s good. learned their trade in the theatre. What is remarkable, though,
AP
is when that theatre is based in a prison – and the film star is a
Conversation 2 convicted murderer serving a life sentence, only able to film on
C: Who was that on the phone? day release from jail.
D: It was the bank. They wanted to know if I’d spent $800 in Aniello Arena is not your average film star. He came into
R
Manila. the public eye following his leading role in director Matteo
C: Manila? That’s like 5,000 kilometres away! Garrone’s 2012 film Reality. In the film, Arena plays Luciano, a
G
D: I know. I guess someone must’ve got hold of my card details fish seller whose family encourage him to audition for the local
somehow. version of the reality TV show Big Brother. After doing so, his
C: Sure, but how did they manage to get it half way round the obsession with achieving fame slowly turns into something far
EO
world? darker. He gradually descends into madness and comes to

AL T
D: Apparently, they have machines which can swipe the card believe that his whole life has become part of some elaborate
and grab all your details, then they just sell the details to screen test.
N H
whoever over the web. Reality explores how the entertainment industry can offer hope
G
C: Right. So have you got any idea when it happened? to the hopeless, but also suggests that the new life it seems to
IO RIG
D: No. I mean, it could’ve have been when I bought those new promise is ultimately an illusion. Obviously, it is possible to see
trainers on the internet, but then again it might equally have parallels here with the real-life experience of Aniello Arena, as
been in the local supermarket. the world of crime also sells dreams that rarely, if ever, come
C: You reckon? Maybe you should just pay for everything in true.
cash. Arena grew up in one of the poorer quarters of Naples and
AT Y
D: Yeah, right! That’s not very practical! drifted into crime at a young age. He was jailed in the early
1990s for the murder of three members of a rival gang, though
C: I’m just saying. Anyway, what about the money? Will you get
to this day, he insists he is innocent of the offences, while freely
N P
it back?
acknowledging his criminal past.
D: Yeah, they said it’s fine.
His initial involvement with acting came about when he first
O
C: That must be a relief.

encountered the work of the Fortezza Theatre Company in
D: It is. prison. Established in 1988 by Armando Punzo, the group
C
Conversation 3 stage both classic and contemporary plays, with all roles
E: Er, what are you reading? played by prisoners. The company are based in the notorious
Volterra prison, where they put on performances, but they
F: Oh, it’s just about all these animals and stuff they’ve seized
have also toured the country. Punzo claims to see potential in
this year.
the prisoners that maybe they are unaware of themselves. He
E: Oh right.
believes that through drama, inmates have the opportunity to
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look inside themselves and deal with questions they would not how he did the same when he started at the company.
otherwise attempt to address. This drama therapy has proved M: Well, maybe it’s true.
so successful that it has been exported to the jail of Roumieh, R: Oh, I don’t know. I was talking to this girl who joined at the
near Beirut in Lebanon. same time as me and she said she was learning loads in her
department – being really stretched, apparently. It makes
TRACK 43 me think it’s maybe more about me!
In many ways, the story of the Fortezza Theatre Company M: Oh, I am sorry! If it’s that bad, maybe you should think about
and the drama therapy it offers is in keeping with certain handing in your notice?
current trends. While public opinion often demands longer R: I don’t know. I guess it might get better if I just give it a bit
sentences and harsher conditions for those inside – hard more time.
manual labour and so on – research actually seems to suggest M: Well, you’d think so. I mean, it is a big company, isn’t it?
G
that if reoffending rates are to be cut, then a more enlightened
R: Mmm, but maybe that’s it, you see. Maybe it’s a bit too big.
approach gets the best results. Whilst an average of between
Anyway, I can’t see myself staying there long term.
70 and 75 per cent of prisoners released across Europe go on
IN
to commit crimes again, in Denmark, Sweden and Finland, the M: No? Well, if you do decide to make a move, you’re bound to
average rate is 30 per cent. In Norway it’s a mere 20 per cent. get lots of offers.
So what are the Scandinavians doing differently? R: I don’t know about that, but it’s nice of you to say so!
N
Well, from the perspective of many Norwegians, the main M: It’s true!
problem with prisons is that we place too much emphasis
TRACK 46
AR
on punishing prisoners and don’t pay enough attention to
rehabilitation. Norway has no death penalty and a maximum Part 2
sentence of just 21 years, and as a result embraces the fact
that prisoners will one day be released back into society. M = Melissa R = Richard
R: Well, anyway. What about you? How’s your job going?
LE
The Norwegian approach to prison is best exemplified by
Bastøy, the nation’s only island jail. Here, prisoners are given M: Oh, you probably won’t want to hear this, but it’s great, yeah.
personal responsibility and meaningful work – and have to It’s going really well.
deal with all the challenges this involves. As well as developing R: Well, I’m glad at least one of us is happy, anyway!
literacy skills – crucial given that being unable to read or write M: Yeah, it’s amazing. I’ve been getting loads of on-the-job
IC
is often cited as one of the reasons why young people get training – and they’ve been letting me go into college one
involved in crime – prisoners are also able to learn everything day a week as well, to improve my skills. It’s been really
from IT skills to skills such as carpentry or plumbing. All of stimulating. I’ve also been meeting clients quite a bit. Oh,
this helps to ensure they are employable on their release and
thus less likely to fall back into crime. In addition, on Bastøy
prisoners are able to meet and interact with normal members
H and I gave my first big presentation last week.
R: Wow! Sounds amazing. Did it go OK?
AP
M: Yeah, it went brilliantly. I’ve got my first business trip
of society, further aiding their rehabilitation. As shocking as coming up next month – to New York. And I’m applying for
such liberal attitudes may seem to many, the results are so promotion at the moment too.
incredible that perhaps it is time for wider exploration of their
R: Really? Already? Do you think you’ll get it?
implications.
R
M: Hopefully, yeah, but you never know, do you?

R: Oh, you’re bound to. From the sound of it, you’re their star
REVIEW 4 employee. I can just see you in five years’ time, running the
G
entire firm.
TRACK 44 M: Ha!
EO
1 Someone might have got hold of your details. R: And if the worst comes to the worst, I’ll end up knocking on
AL T
the door of your office, begging you for a job!

2 They must’ve broken in through the back door.
N H
3 There’s no point trying to look for them. TRACK 47

4 It was pouring down and then it turned to hail.
G
1 I doubt it. I’m not qualified enough.

IO RIG
5 I got soaked because I’d forgotten to bring a coat.

2 I might. Stranger things have happened!
6 I was standing there and this guy came up to me and
3 Probably not – but it’s worth a try.
grabbed my bag.
4 Hopefully. I really need the money!
5 I’m bound to. They’re desperate for new staff at the moment.
UNIT 9 TRACK 48
AT Y
TRACK 45 Over the last half a century or more, delivering newspapers

N P
after school has been the first point of entry into the world of
Part 1 work for countless young people. Yet today, the paper boy is
fast becoming a dying breed. For the first time, there are more
O
M = Melissa R = Richard
adults delivering newspapers in the United States than young
M: So how’re you finding your job? Is it going OK?
people. The steady shift from youth carriers to adults over the
C
R: Oh, it’s all right, I suppose. It’s not what I want to do long last few years is down to a number of factors: newspapers want
term, though. deliveries to take place in the mornings rather than afternoons
M: No? How come? after school hours, and more adults – particularly retired
R: Oh, it’s just so menial! I’m not using any of the skills I learned people – are grabbing the opportunity to earn some extra
at university – and my boss is just dreadful! I seem to spend income to supplement their salaries or pensions. There are also
most of my time running round making him cups of tea and those who blame the economic boom of the early noughties
photocopying things and if I ask about doing other stuff, he – families could afford to buy more things for their kids, and
just tells me to be patient and then starts going on about so many kids settled for the comfort of a sofa and PlayStation
rather than take to the streets to earn pocket money. Many
Audio scripts 203
93386_20_aud_p193-212.indd 203 02/12/2014 14:11

delivery companies say adults are more reliable and provide world, but comes almost bottom of the table. In short, I think we
a better service, but there are those who are saddened by the should decide what we as a country want from education and
changes. Bud Keynes, managing director of the Milwaukee avoid comparisons.
Herald: ‘Doing a paper route when I was thirteen was my first
experience of business. It taught me responsibility, how to TRACK 52
manage my time and communicate with people. More than What I’m going to try and do today // is take a look at
once, I got soaked or froze to death, or got chased by dogs, McDonald’s recent performance.// I’ll begin / by commenting
but it was character-building. Too many young people these on their sales figures / for the last five years. I’ll then move on
days enter what is a very competitive job market lacking those to some recommendations // about how the company could
basic business skills that you get from being a carrier.’ improve things / in the years to come.
TRACK 49
G
1 If I was better at maths, I would’ve studied physics. UNIT 10
2 I would never have become a CEO if I hadn’t worked hard.
IN
3 You might’ve noticed if you’d been paying more attention. TRACK 53
4 If I hadn’t met her, I’d probably still be living at home. N = Nina, L = Linda, V = Vita
N
5 If I’d heard something, I’d tell you. N: So how much longer have you got?
6 I’d go with you if I could, but I can’t. L: Three more days. By four o’clock Friday we’ll have finished
AR
every single one. I can’t wait!
TRACK 50
V: Me neither. The Physics one yesterday was a nightmare.
Hello. Welcome everyone. For those who don’t know me
L: I know! I’m sure I failed it.
already, I’m Kimi from Finland, and I’m here studying Economics
as part of the student exchange programme. Today I’m going to N: You must be sick of it all.
LE
talk about PISA. So, hands up everyone who has heard of PISA. V: I am. If I revise much more my head’s going to explode!
OK. Lots of you. Now, hands up everyone who thought I was L: Just keep telling yourself: three more days, three more days.
talking about the Italian city with a leaning tower? OK – well, N: So shall we go out and celebrate on Friday, then?
I’m afraid you’re wrong. No – this PISA is the Programme for V: That sounds like an excellent idea.
International Student Assessment, which is used to compare L: Yeah, I’d be up for that as well. Do you have anywhere in
IC
education systems round the world. mind?
So, what I’m going to do today is take a closer look at this N: I thought that Equinox might be fun.
project. I’ll begin by explaining how PISA works. I’ll then move
on to look at and comment on some of the results, before
going on to conclude that, from a Finnish perspective, the
H
L: Where’s that?
N: Oh, don’t you know it? It’s the big disco on the main square
in town. It’s great.
AP
results from PISA are not necessarily the most helpful way of
measuring success. V: If you like that kind of place! I have to say, it’s not my kind of
thing. I can’t stand the music down there and besides – it’s
TRACK 51 full of horrible guys.
N: Oh! I thought it was OK when I went there, but if you’d rather
R
OK. Basically PISA consists of three tests in Maths, Science

go somewhere else, that’s fine by me.
and Reading, organised by the Organisation of Economic
Co-operation and Development – OECD for short. The tests L: Well, personally, I’d quite like to get something to eat at
G
were first run in 2000 and are set every three years. Currently, some point, if that’s all right with you.
around half a million fifteen-year-olds from 65 different V: Yeah, that sounds good. Any thoughts on where?
EO
countries take part. Each test is marked out of 800 and the L: Well, Rico’s is always a good bet.
AL T
average marks for each country’s students gives the country’s V: Oh, it’s such a rip-off, that place. Last time I went there,
rank. The idea is that to compete economically, you need to I spent something like €60. Can’t we go somewhere
N H
improve education. cheaper?

So, moving on to the results, the table here shows a selection N: How about that Brazilian place near the station?
G
IO RIG
of countries from the last PISA test for Maths. As you can see, V: Guanabara? Yeah, that’d be fine with me. Linda?
China’s almost 100 points ahead of my country, Finland. Such a L: Yeah, whatever. I’m easy. They have music later on down
big difference may be down to better education, but it may also there, don’t they?
be because of the kinds of kids who were tested. Unlike all the N: Yeah, they do salsa after ten.
other countries, China’s students all came from a single city, in
V: It sounds ideal. So what time do you want to meet? Seven?
this case, Shanghai.
Seven thirty?
AT Y
More importantly, focusing on rank is a problem. Finland, for

N: I’m working till six and it’d be nice if I could go home first, so
example, has fallen from being best in 2000. I have seen some
could we make it eight? I’ll have had time to get changed
N P
headlines here saying ‘the miracle is over’ and ‘plunging’

and freshen up a bit by then.
standards. But there were only 40 countries taking part in
V: Yeah, fine.
O
2000, not 65, and our score has actually dropped by just three
percent – not exactly ‘plunging’. When you look at percentages N: And I’ll phone and book a table – just to be on the safe side.
instead of points out of 800, you may also note that although L: OK. I’ll ring a few other people and see if anyone else is up
C
we are 22 places and 37 points ahead of Russia, that’s actually for it – and see you down there.
only about four percent. N: OK. Brilliant. Bye.
So should we care about PISA? I guess it’s good to have an V: Bye.
independent test, but I don’t think we should change our
education to get better marks in it. These marks don’t really tell TRACK 54
you what education is like. In South Korea, kids typically study
Conversation 1
twelve or more hours a day, and we sometimes do half that!
I know where I’d prefer to study. And does it really matter A: Sorry, but you couldn’t pass me the salt, could you? Thank
in terms of the economy? Qatar is the richest country in the you. They look nice.
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B: They are. They’re lovely. Have you tried that aubergine dip? I: Yes, quite well, actually. I spent two years there back in the
It’s delicious. 90s.
A: Hmm. I have to say, I’m not that keen on aubergines. There’s J: Wow! What were you doing there?
something wrong with them as a vegetable. I: My husband was based at the embassy there, so …
B: You’re joking! Aubergines – they’re the king of vegetables! J: Really? It must’ve been quite different back then. It’s a real
Although strictly speaking, of course, they’re technically a boom town at the moment.
fruit. I: So I’ve read, yes. It was relatively quiet when we were there
A: Mmm. and the infrastructure was still very much a work in progress,
B: They’re so versatile. You can fry them, grill them, have them but we loved it. We met some wonderful people there and
mashed, stuffed, barbecued … were able to see a bit of the countryside as well. I’m sure it’s
A: Right. changed a lot, though.
G
B: Did you know that they used to use the skin as a dye? The J: For sure. It’s attracting a huge amount of inward investment.
Chinese apparently used to polish their teeth with it! In fact, my firm is planning to open an office there, so I was
IN
A: Fascinating. I can see I’ve not given aubergines a proper over there sorting that out.
chance. Anyway, listen. Sorry, but I’ve just seen my friend I: Oh, that’s great. I’m really pleased to hear it. Anyway, sorry.
Mercedes. I must just go and grab her. I’ve been meaning to I didn‘t want to stop you chatting.
N
talk to her all evening. Bye!
TRACK 55
Conversation 2
1 A: Miserable weather, isn’t it?
AR
C: So how do you know Niall?
B: Yeah, awful. It’s been like this for weeks now, hasn’t it?
D: Who?
A: I know. I can’t remember when I last saw the sun.
C: Er … the person whose party this is.
2 A: You don’t remember me, do you?
D: Oh right. Well, he’s like the friend of a friend of my flatmate.
B: It’s Yuka, isn’t it?
LE
I don’t know why I’m here, really. I feel a bit left out. My
flatmate dragged me here because she thought she A: No. It’s Naomi.
wouldn’t know anyone – and now she’s met someone. Oh – 3 A: Excuse me. You haven’t got a light, have you?
that’s her over there, with that blond guy. I think I might just B: Yeah. Here you go.
go. How do you know Niall anyway? A: Thanks.
IC
C: I’m his fiancée! You did know this is a party to celebrate our B: You couldn’t lend me a pound, could you?
engagement, didn’t you? A: No, sorry.
D: No, actually I didn’t. Congratulations, though! It’s a great 4 A: You missed the class on Monday, didn’t you?
party.
Conversation 3

HB: There wasn’t one, was there? The school was closed for
the holiday, wasn’t it?
AP
E: I’m glad I’m not the only person who couldn’t stand it any A: No. Mind you, you didn’t miss much. It was quite boring.
more. B: Well, to be honest the whole course is a bit disappointing,
F: Tell me about it! It was so stuffy in there, wasn’t it? You could isn’t it?
hardly breathe. 5 A: I love that jacket. It’s from Zara, isn’t it?
R
E: Yeah. They need some air conditioning or something. B: No, I got it from a shop called Monsoon.
F: The speaker wasn’t exactly helping either, was he? I thought A: Really? You wouldn’t happen to have the address, would
G
I was going to fall asleep at one point there. you?

E: Yeah, he’s very dull, isn’t he? I think I might just go and grab B: No. Sorry. I honestly can’t remember.
EO
a coffee instead of going back in.

AL T
F: That sounds like a good idea. Do you mind if I join you?

Conversation 4
REVIEW 5
N H
G: Is this the queue for the toilet? TRACK 56

G
H: I’m afraid so.

IO RIG
1 If you’re struggling to cope, maybe you should delegate

G: I love your top. more.
H: Oh, thanks. 2 I guess things’ll improve once I get the hang of the new
G: It’s quite unusual. Where did you get it? system.
H: I actually picked it up in a second-hand clothes stall. It was 3 If the worst comes to the worst, you’ll just have to hand in
only five pounds. your notice.
AT Y
G: Really? That’s fantastic! I never bother looking in places like 4 It was a shame all that food went to waste, wasn’t it?
that. I mean, there’s a second-hand place near me, but the 5 If it hadn’t been for her, I wouldn’t be where I am today.
N P
stuff in there always looks in pretty poor condition. That

6 With anyone else I would’ve felt awkward, if they’d said that.
looks brand new, though.
O
H: I think it’s quite old actually, but the stall I got it from is just
fantastic – just really nice stuff.
C
G: Mind you, it’s so difficult getting stuff in my size.

H: I can imagine. It must be hard. I’ve got a friend who’s maybe
your height and she’s always moaning about it as well. That
dress is lovely, though.
G: It’s great, isn’t it? I actually just found this place online. Oh
look – it’s your turn.
Conversation 5
I: Sorry, but I couldn’t help overhearing. Did you say you’ve
just come back from Accra?
J: Yeah. Why? Do you know it?
Audio scripts 205
93386_20_aud_p193-212.indd 205 02/12/2014 14:11

2 A: The cheapest ticket we have left is $875.
UNIT 11 B: $875? If that’s the cheapest, I dread to think how much
the most expensive is!
TRACK 57 3 A: Our flight leaves at five in the morning.
B: FIVE IN THE MORNING! That’s going to be a
A = Assistant, C = Customer killer!
A: Hi. How can I help you today? 4 A: It’s a bit old, but it’s a nice car! I could let you have it for
C: Hi. I reserved a car online. Here’s my voucher and my 1500.
driving licence. B: 1500? I was thinking more like 150, personally!
A: Yep. OK. Let’s have a look. Right. We have your car ready, 5 A: If you just wait at the station, I should be able to get there
but we’re running a special offer this week. You can upgrade within an hour or two.
G
to the next range for just two euros a day, so you could have
B: AN HOUR OR TWO? It’d be quicker for me to walk!
an estate car if you like.
6 A: I’m afraid the contract does state that there’s a €50
IN
C: It’s OK. We don’t have much luggage.
penalty if you return the car more than an hour late.
A: Are you sure? It’s a bit more powerful as well.
B: €50? Where on Earth does it say that?
C: No, I think something smaller – more fuel-efficient – is OK.
N
A: Fine. You ordered GPS, yes? TRACK 60
C: That’s right.
S = Sanjar L = Lily
AR
A: OK. Would you like our additional insurance cover for
damage to tyres and windscreen? S: Lily. What’s up? You look really fed up!
C: Isn’t that already included in what I paid for online? L: I just got a parking ticket!
A: No. I think it’s in the small print – and this is only three euros S: Oh no! That’s so annoying! Where were you parked?
extra a day. L: Just round the corner. But what’s really irritating is the fact it
LE
C: What are the chances of anything going wrong? happened when I’d actually gone to look for change for the
machine.
A: Well, it’s up to you, but better safe than sorry, isn’t it?
S: You’re joking!
C: I suppose so. OK, then. It is quite cheap.
L: No! I parked my car and then I suddenly realised I only had
A: Fine. Can I just have your credit card? That’s for the
IC
notes. There was no-one around, so I went off to a shop to
insurance, the cost of the fuel and also your deposit on the
get change and when I got back …
car – which is returnable when you bring the car back.
S: That’s terrible. Didn’t you see who gave you the ticket?
C: Right, so should I return the tank full?
A: No, there’s no need, but it is full now. It’s diesel, by the way.
C: OK.
H
L: I did look, but they’d vanished. They can’t have been there
long. I think they must’ve run away to avoid any arguments.
AP
S: Probably! Couldn’t you appeal?
A: So could you just sign where I’ve marked with a cross? You
L: It’s not worth it. In the end, it’s basically my word against
may want to check the car as well before you leave. There
theirs.
are some scratches here and here, and a small dent in the
rear door. S: I know. You’d never win that one. How much is the fine?
R
C: OK. Great. L: £80! And I got a speeding ticket the other day after I got
flashed by a speed camera! That was another 80 – and
A: Have a good trip.
three points on my licence.
G
TRACK 58 S: Oh Lily! Poor you! They’re so strict on these things.

L: But it’s so over-the-top. I mean, I was only doing three or
EO
A = Assistant, C = Customer four miles over the speed limit. What annoys me is the fact
AL T
A: Hello. Right Car Rentals. that people who are essentially honest are treated like
C: Oh hello. I wonder if you can help me. My name’s John criminals for these little things.
N H
Farnham. I was in this morning and picked up a car from S: I know! And it’s not as though people drive that fast here.
you. You should go to Iran. You take your life in your hands
G
IO RIG
A: Oh hello, Mr Farnham. How’s it going? driving there. People, they go so fast, but really close behind
C: Not that well, to be honest. I’m actually calling because you and they don’t use their brakes. They just flash their
we have a problem with the car. I was driving along the lights!
motorway and something flew up at the windscreen and L: Ooh! It’s horrible when people do that. I don’t know about
cracked it. Iran, but I have to say, I drove through Paris last year and
A: Oh, I am sorry to hear that. How bad is it? that was terrifying. There were like six lanes and everyone
AT Y
C: Quite bad. It’s a very big crack. I’m uncomfortable driving was swerving in and out of the lanes. I got cut up a couple
with it like this. of times and I had to brake, but then people were sounding
N P
A: OK. I totally understand. You’ll need to ring our breakdown their horns at me!
service. The number’s written in the book that came with the S: You see! That kind of thing doesn’t happen so often here.
O
car. People really are more polite here. The thing that amazed
C: Oh, OK. I’ll do that now. How long do you think they will be? me when I first came here was the fact that people actually
stopped for pedestrians at crossings. That hardly ever
C
A: We guarantee they’ll be with you within four hours.

happens back home! You have to be really careful not to get
C: Four hours? Is that really the best you can do? run over.
A: Well, it’s usually less. Still, at least you got insurance! L: It can’t be that bad, can it? Drivers here can be very
inconsiderate and I’ve had plenty of people swearing at me
TRACK 59 in London.
1 A: The taxi fare to your hotel will be €100. S: Believe me! It’s nothing compared to Tehran. Sometimes
B: €100? That’s expensive! there you’re not even safe on the pavement! People ignore
stop signs, go through red lights. Honestly, it’s anarchy!
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N: Oh, right.
UNIT 12 C: Sorry. I know we’re supposed to be coming to the concert
tonight.
TRACK 61 N: Don’t be silly! Lachlan’s health is much more important than
a concert. When do you think you’ll get here tomorrow?
Conversation 1 C: It shouldn’t be too late. The doctor’s going to come at nine,
M = Michelle, J = Joop so if he says Lachlan’s OK to leave, we should get to yours
M: Hello. by lunchtime.
J: Oh, hi Michelle. It’s me, Joop. Listen. I’m just ringing to say N: OK. Well, listen. Give him a hug from me and don’t worry
we’re not going to make it to the restaurant later. Kaatje isn’t about rushing to get here tomorrow.
feeling very well.
G
M: Oh dear. What’s up?
TRACK 62
J: Well, actually, she had a bit of a panic attack earlier while we 1 I’m supposed to be revising for my exams tonight.
IN
were out. 2 We’re supposed to be playing tennis later.
M: You’re joking! 3 I’m supposed to be cooking for my family tonight.
J: No. We were in this shop and she suddenly started 4 She’s supposed to be arriving at around nine this evening.
N
breathing strangely and sweating and stuff. 5 We’re supposed to be getting married next month.
M: Oh no! Is she all right now?
TRACK 63
AR
J: Yeah, she’s OK. She had a little sit down and it passed, but
she’d rather stay in tonight. She told me to say how sorry The incredible boom in medical tourism over the last few
she is. years has been one of the more interesting side effects
M: Don’t be silly! Tell her there’s no need to apologise and I of globalisation. For quite some time already, we’ve been
used to the idea of medical staff moving from country to
LE
understand.
J: Thanks. I will. country, while more recently many hospitals have also started
outsourcing record keeping, and the reading of X-rays, to
M: What brought it on? Do you know?
developing countries in an attempt to cut costs. However,
J: Well, she’s been under a lot of pressure at work recently, so what’s remarkably new is the ever-increasing numbers of
it’s probably that. She won’t admit it, but it’s been affecting
IC
patients from developed western countries who are opting to
her quite badly. She’s not been sleeping well for a while, you go abroad for treatment.
know.
It’s estimated that, before too long, over six million Americans
M: That’s quite worrying. Has she been to see anyone about it? and over 100,000 Britons will be travelling overseas for
J: No, not yet. Actually, we’re supposed to be going away for
a few days next week, but now I don’t know whether we
H
private medical or dental work, all done at knock-down
prices. Countries such as Mexico, Jordan, Malaysia, India and
AP
should stay here and get an appointment or leave it till we Thailand all stand to benefit from a trade expected to soon be
come back. generating over four billion dollars a year. The question arises,
M: Well, maybe all she needs is a break. however, as to whether this is a genuine win-win situation.
J: Mmm. Maybe.
R
M: I know you’re worried, but if it’s only a few days … . Why TRACK 64
don’t you see how she is when you get back? P = Presenter, DF = Damian Frisch, CL = Cindy Leong,
G
J: I guess. CS = Charlotte Staples

M: Anyway, send her my love and tell her I’m thinking of her. P: Damian Frisch is a German lawyer specialising in medical
EO
Conversation 2 negligence cases.

AL T
DF: I don’t want to be accused of causing panic. I myself have

C = Caitlin, N = Nina had dental work done in Poland and it was excellent.
C: Hello. Nina? Hi. It’s me, Caitlin.
N H
However, anyone thinking of going abroad for treatment

N: Hi! Where are you? I was expecting you at six. needs to know they are taking a risk. You have to be
G
C: Yeah, sorry, but Lachlan’s had some kind of reaction to very careful and do extensive research before making a
IO RIG
something he ate. We’re in Rome hospital. decision. Otherwise, you are gambling with your health
N: You’re joking! Is he all right? as well as your money. Fraudulent claims and dishonest
C: Yes, yes. He’s fine now. He’s with the nurse and they’re money-making schemes are commonplace and are on the
running some tests to try and find out exactly what he’s increase – and the regulatory environment in many places
reacting to. is not as rigorous as it should be. In addition to this, many
AT Y
N: No! So what actually happened, then? treatments are still experimental and all too often there is
no after-care as patients return to their home countries. My
C: Well, we were in the middle of lunch and he suddenly said
advice would be it’s better to be safe than sorry – and if
N P
he was feeling a bit weird. And then all of a sudden his

something sounds too good to be true, then it probably is.
lips just started swelling up and he was really struggling to
P: Cindy Leong, the CEO of a hospital in Kuala Lumpur that’s
O
breathe.
particularly popular with foreigners, acknowledges that
N: That sounds terrifying. Is he all right now, though?
there are some opportunistic practitioners, but that this
C
C: Yes, yes, honestly. We rushed him to the hospital – someone should not detract from the reality of the change that is
from the restaurant actually took us – and they dealt with happening.
him very quickly. He had an injection to reduce the swelling
CL: The old stereotypes of Asia as some kind of impoverished
and they gave him oxygen to help him breathe.
Third World are now very outdated. We boast some of the
N: Oh, Caitlin. You sound so calm. It must’ve been awful. best doctors in the world and have a wide array of ultra-
C: Well, I was panicking at the time, but everyone here has modern hospitals. On top of that, a few of the operations
been so good to us. Anyway, listen, they’re going to keep we offer now are so hi-tech that they are actually only
him in overnight – to be on the safe side. found in Malaysia!
Audio scripts 207
93386_20_aud_p193-212.indd 207 02/12/2014 14:11

In addition, we offer all-inclusive packages for visitors: B: I did, yeah. From what I’ve heard, she couldn’t have kids of
we can arrange visas and flights, offer a range of special her own.
menus, look after patients’ companions, even book holiday A: No, actually, as I understand it, she’d already had a son with
resorts for post-surgery recuperation – and all at very Scott Blake.
reasonable prices. At the same time, of course, 90% of B: She’s married to Scott Blake!
our patients are still local – and they all benefit from our A: Was. They got divorced a while back. She’s with Cody
innovations. Furthermore, we ensure that a portion of our Lescott now.
profits go towards providing at least a basic level of health
B: Of course! I was going to say. So, how come she split up
care for the poor, so everyone stands to benefit.
with Scott Blake? He seems really nice.
P: Certainly, that’s how Charlotte Staples, a bank clerk from
A: That’s the image, but it turns out he’s a bit of a jerk. He’d
Rotherham, England, feels.
been leading a bit of a double life. He was very popular with
G
CS: I had a hip replacement operation in Jordan last year and the ladies and she decided she just couldn’t trust him! That’s
I can’t speak highly enough of the place. I’d been on the why they called it a day.
waiting list in England for almost a year and I reached the
IN
B: You’re joking! He comes across as so clean-cut and
point where I was becoming a very impatient patient! If
pleasant.
I’d gone private here, it would’ve cost me something in
the region of ten thousand pounds. As it was, I got my A: Well, apparently not. It seems – how shall I put it – that he
N
flight, a ten-day stay in hospital, a pioneering new surgical likes to spread the love a lot!
technique and a two-week holiday afterwards for just over B: Well, that’s changed my opinion of him! She’s better off
AR
five thousand. Sun, sand, surgery and savings!’ without him in that case, then.
A: Absolutely. You should read the interview. She had quite an
TRACK 65 interesting upbringing. She just sounds very down-to-earth.
A man goes to a doctor // and says // ‘Doc, // I think there’s Conversation 2
something wrong with me // Every time I poke myself // it hurts.
LE
C: Have you seen Ollie recently?
// Look!’ // And he starts poking himself. // He pokes himself in
D: No, not for ages. Have you?
the leg. // ‘Ouch!’ // He pokes himself // in the ribs // ‘Aagh!’ //
He pokes himself // in the head // and he literally screams in C: Yeah, I saw him last week. We went for a drink.
agony. // ‘Aaaaagh! // You see what I mean, Doc?// You see how D: Right. How is he?
C: Oh, he’s good. Really good, actually. You know he left his job
IC
bad it is? // What’s happening to me?’// And the doctor replies //
‘Yes. // You seem to have broken your finger!’ at Byflix?
D: No! Really? I was told he was doing well there.
REVIEW 6 H
C: He was, he was, but he’d actually been thinking about
leaving for a while – basically ever since he started going
out with Leila.
AP
TRACK 66 D: Who’s Leila?
1 We’ve had far fewer problems with it than we were C: When was the last time you saw him?
expecting. D: It must’ve been about a year ago. As far as I know, he wasn’t
2 I don’t want to cause you any trouble. seeing anyone then.
R
3 What I found strange was that there were so few people C: Oh, maybe. Well, anyway, she’s Finnish. They met on
there. holiday. She lives in Helsinki. They were commuting
G
4 It shouldn’t be that hard to find accommodation. between here and there more or less every two weeks, but
5 I’m supposed to be going out later, but I don’t really feel like in the end, he decided to quit his job and move there.
EO
it. D: You’re joking!

AL T
6 I doubt anyone will even notice it’s gone. C: No. Apparently, she’s got a really good job so they can both
afford to live off her salary.
N H
UNIT 13
D: So he’s just going to be a house husband, then!
C: Yeah, well, he said he’d sent CVs to a couple of companies,
G
IO RIG
but if that came to nothing he was going to retrain as an

TRACK 67 English teacher.
1 When I found out I’d won, I was speechless. I just couldn’t D: Really? Well, that’s a change for the better!
believe it.
2 Apparently, they discovered she’d been stealing money TRACK 69
from them for months. 1
AT Y
3 I suddenly realised I’d left the fire on, and by the time I got I went to a wedding in Sweden last year. It wasn’t so different
back to the house, the whole place was in flames.
N P
to weddings I’ve seen, but the odd thing was: firstly, there
4 She’d been suffering from the illness for some time, but she was a lot of singing during the reception, which I joined in
hadn’t told anyone about it. even though I’m tone deaf! Then there were lots of speeches.
O
5 We finally realised we’d missed the turning and we’d been Anyone could make a toast and speak. And when the groom
going in the wrong direction for half an hour! left the room for whatever reason, male guests would leap up
C
and kiss the bride.

TRACK 68 Another thing I discovered is that when the couple exchange
Conversation 1 vows, the person who says ‘I do’ loudest is supposed to be the
A: Have you read that interview with Taylor Fox in there? one who’ll wear the trousers in their marriage.
B: No. I was just having a quick flick through. Why? 2
A: Oh, I just thought it was interesting. Did you know she’s got Here in Japan, the second Monday in January is called Seijin
two adopted kids from Malawi? No Hi – Coming-of-Age Day. Everyone who turns twenty
that year is invited to a big reception organised by the local
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authority to mark the fact they’re now legally adults. The Conversation 2
girls wear traditional Japanese outfits, worth thousands of C: Hi. I’m flying to Caracas and I need to get hold of some
pounds, which is why most girls just hire them for the day. The Venezuelan currency. I’m not sure what it’s called, I’m afraid.
guys usually wear suits, but some do dress more traditionally D: No problem. I’ll just check for you. Yes, there we are. It’s the
too. At the reception there’s a lengthy speech by the local bolivar. How much are you looking for?
mayor to congratulate them and remind them of their new C: I’m after about £500 worth, please.
responsibilities and small gifts are handed out to everyone.
D: I’m not sure if we actually keep that currency in stock. Let’s
Family and friends usually gather outside the town hall to take
see. I’m awfully sorry, Madam, but I’m afraid you’re out of
photos. Then we go out and party the night away.
luck.
3 C: Oh, OK, that’s a bit annoying.
People here find death an awkward subject. In Puerto Rico, I D: We do have reserves of the less popular currencies from
G
think we have a healthier, more open attitude. When someone time to time, but more often we tend to order them in.
dies, the funeral company usually preserves the body so it can C: Right – yeah, I won’t have time.
IN
be displayed in a coffin. However, recently there’s been a trend D: I’m terribly sorry. Would US dollars do? As I understand
to dress the bodies and place them in a themed setting, such it, they’re often accepted instead of the local currency.
as sitting on their motorbike. The body’s on display at least Otherwise, I’m sure you can just change money once you
two days so everybody – friends, family, neighbours, children
N
arrive or make a withdrawal from a cashpoint there.
and adults – can pay their respects and take photos with the
C: In theory, yes, but I’ve been caught out before thinking that.
body before it is buried. This is all part of celebrating their life
AR
Maybe I’ll get some dollars just to be on the safe side.
and the photo is an important record of the event. It’s part of
a person’s history and honouring the dead is very important, D: Of course. How much would you like?
which is why we also visit the graves of loved ones every year. C: I’ll take 300, please.
D: OK. That’ll be £206.75.
4
LE
C: Really? What’s the exchange rate?
I have just had my first baby, Aadit. Family is core to the Hindu
D: We’re currently selling at 1.48 to the pound and then there’s
faith so there are several rites connected to birth and children.
2% commission on all transactions.
Right after the birth, the baby is washed and then the father
brushes a mixture of honey and butter on the baby’s lips. He C: Right. Well, that’s slightly more than I was expecting, I must
then whispers special holy words in the baby’s right ear as say. Can I pay by Visa?
IC
a blessing for his future life. I had quite a difficult labour but D: Yeah, of course. Just pop the card in there. And just enter
seeing my husband do that was so beautiful, I immediately your PIN number. Thanks.
forgot all the pain and exhaustion. We didn’t actually name the
baby till ten days after the birth, because a priest consults an
astrological chart to find the position of the stars and choose
H TRACK 71
1 I’ll look into the matter at once.
AP
the initials of the name. Later in the year we’ll mark other 2 The computers are being very slow today.
events like the baby’s first trip outside and the first time he has 3 There must’ve been some kind of mix-up.
solid food. 4 I’m afraid our system is down at the moment.
5 I’m afraid there’s absolutely nothing we can do.
R
UNIT 14 6 I’m afraid I’m not authorised to make that decision.

7 I’ll have a word with my manager and see what I can do.
G
TRACK 70 TRACK 72
Conversation 1
EO
The husband bought bricks and hired builders. Before too

AL T
A: Hi. I’d like to open a bank account, please. long, the pile of silver was almost gone, but their mansion
B: Certainly. Do you have some form of identification with you? remained unfinished. The husband decided to see if the
N H
A: Yes, I’ve got my passport here. Is that OK? moneybag would produce more silver, so without his wife’s
knowledge, he opened the bag for a second time that day.
B: Yes, that’s fine, but we also need proof of your current
G
Instantly, another lump of silver rolled out. He opened it a

IO RIG
address. Do you have a utility bill – a gas bill or electricity

third time and received a third lump.
bill or anything – with you?
He thought to himself, ‘If I go on like this, I can get the house
A: No, I don’t, I’m afraid. You see, I’m not directly paying bills at
finished in no time!’ He completely forgot the old man’s
the moment. I’m living in a shared house, a student house,
warning. However, when he opened the bag a fourth time, it
and I just pay a fixed amount every month.
was empty. This time not one bit of silver fell out. It was just
B: OK. Well, do you have any proof of income or a National
AT Y
an old cloth bag. When he turned to look at his unfinished

Insurance number at all?
house, that was gone as well. There before him was his old
A: No. No, I don’t. I told you. I’m a student. I’m not working. hut with its leaking roof.
N P
I have my passport, my driving licence from back home,

The poor man fell to his knees in despair, crying ‘How I
three cheques I want to deposit and this letter from my uni.
wish I’d never opened that bag! Now everything is lost.’ His
O
B: Oh, can I just have a quick look at that? Ah. OK, I see. Right, wife came over to comfort him, saying, ‘Not all is lost. We
well this should be fine. What kind of account were you still have each other. Let’s go back to the mountain and cut
C
after? firewood like we did before. That’s a more reliable way of

A: Just a normal current account. earning a living.’
B: OK. Well, what we can do is give you a three-month trial And from that day on, that’s exactly what they did.
period on a current account, which will cost you £10 a
month, and if you do decide to stay with us after that, the
£30 will be refunded.
A: OK. Well I guess that’s fair enough.
B: Great, so if you could just fill out these forms …
Audio scripts 209
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TRACK 73 There’s more at stake than we imagine. Gambling destroys
people’s lives and nine times out of ten it starts with
1 28 pence out of every pound
lotteries. They’re a tax on the poor and benefit the rich and
2 the sixteen hundreds they undermine social values. They really should be banned.
3 370.9 million
TRACK 77
TRACK 74 Stacy: Well, that really was a sad story that Zak finished
1 three point seven million with there, wasn’t it? Sad – but, sadly for him, also rather
three million seven hundred thousand misleading in this particular debate. Of course, compulsive
2 fifteen hundred gambling is not something that we should approve of. It
one and a half thousand not only causes pain to the gambler, but also hurts their
G
3 nought point nought two family and friends. However, addictive behaviour can take
two hundredths many forms: if it wasn’t gambling, it might well be drugs
or shopping or work. Banning lotteries won’t reduce
IN
4 two thirds
addictive behaviour – even if it were true that nine out of
two out of three ten gambling addictions started with the lottery. By the
5 forty percent way, I’d be interested to hear the source of that figure –
N
two fifths dubiousstatistics.com, I’d imagine. But just for a moment,
6 minus ten degrees say it was true, nine out of ten gambling addicts start with
AR
ten below zero lotteries, should we also consider banning cigarettes on the
basis that heroin addicts started by smoking? Or prohibit
TRACK 75 credit cards because some people go on to be shopaholics
1 The exact odds of winning the lottery are 1 in 13,983,816 and run up huge debts? No. In the end, I actually agree with
Zak – we should take responsibility for our future wealth.
LE
when there are 49 numbers to choose from.
It’s just that where he suggests we do that by banning the
2 In Italy, food accounts for just under one fifth of a family’s
lottery and investing in education, I believe that people
budget.
should do it by learning self-control.
3 In the UK last year, 1.4 million people paid over £500 in
Which brings me to his point that the lottery somehow goes
bank charges – for example, for exceeding overdraft limits.
against hard work and education. With the greatest respect
IC
4 On average, families spend just 0.015% of their income on – that’s complete rubbish! People don’t spend money on
books. the lottery instead of studying and working hard – it’s on top
5 Over three quarters of all women worry about how they’ll of it. Similarly, lottery dreams don’t replace friendship, they
pay off credit card bills and loans – far more than men.
6 Only about one in ten men know their current level of debt.
Hadd to it. The real equivalent of spending money on a lottery
ticket is buying, say, an ice cream. Neither are necessary for
AP
living – they provide pleasure. Let’s face it, gambling in one
TRACK 76 form or another has featured in human society since time
Zak: Here’s an offer. If you give me one dollar each week, began, because it’s fun! The only difference is that, unlike
I promise to give you $2.6 million at some point in the ice cream, the lottery ticket, however remote the chance is,
R
future. There’s just one catch, when I say ‘at some point might just possibly bring you the additional benefit of riches.
in the future’, I mean at any point within the next quarter From that standpoint, it’s a sound investment. Now Zak may
of a million years! Tempted? I bet you aren’t. So why is it not find lotteries exciting or wish that he had a Ferrari, but I
G
that so many people gamble on lotteries when the odds do – and I can’t see that there is anything anti-social in that
are nearly one in fourteen million? Probably because the or anything worth banning.
EO
whole marketing of lotteries downplays the odds against

AL T
winning and emphasises the dream, the ease of getting

money, and the ‘good causes’ that are funded by the profits REVIEW 7
N H
lotteries make. But I don’t see subsidising things like opera

and Olympic sportsmen as a good cause. And it’s not good TRACK 78
G
when profits simply go to the government or the company

IO RIG
1 She found out he’d been lying to her for ages.

that runs the lottery.
2 I wish he wouldn’t shout at me so often.
Not only does the advertising of lotteries tend to obscure
3 He was arrested and charged with murder.
this tiny chance, it also sends this subtle message – people
don’t need to work hard or get a good education to become 4 They said it’d already been delivered, but I haven’t received
wealthy; all you have to do is choose six numbers and your it yet.
AT Y
dreams will come true. And then also consider what those 5 I wish I could’ve been there to see it.
dreams are. Are they for a better society and health care? 6 I wish I’d never said anything about it now!
Peace and understanding? No! It’s a mansion and a Ferrari
N P
UNIT 15
for me! These are values – anti-educational, money-driven
and selfish – that go against society. No doubt Stacy will
O
argue that in fact it’s all innocent fun and that the stakes
are small, but not only do lotteries damage society in this TRACK 79
C
way, they also bring pain to individuals. Take these words A: Mmmm, this is delicious!
from John, a gambling addict from Sydney, for example: B: Thanks.
‘I sometimes gambled away my whole paycheck and had
A: What’s in it? It’s got a bit of a lemony taste.
nothing left with which to pay the mortgage or feed the
family. In the end, I’d bet on anything – horse races, rugby, B: Yeah, that’s the lemongrass.
roulette, even what the weather would be like – but it all A: Lemongrass?
started with lottery tickets. I wish I’d never seen one.’
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B: Yeah, it’s this … actually I don’t know what you call it – a herb TRACK 80
or spice. It looks sort of like a spring onion, you know. It’s
like a greyish-white stick. Anyway, you drop it in the sauce 1
while it’s cooking and it gives it a kind of citrusy flavour. Consumer groups are today calling for firm action following
A: You don’t eat it then? recent revelations that food sold by supermarkets as beef has
B: No. It’s got kind of a woody texture – it’s pretty tough – so on occasion been found to contain traces of horse meat. This
you just pick it out at the end. has been blamed on organised criminal gangs substituting
the cheaper meat at some stage of the complex, multi-
A: Right – and the orangey colour … is that from carrots?
national food production cycle. In response, the government
B: No. It’s pumpkin and red lentils. is promising to carry out a full investigation in an attempt to
A: Pumpkin? uncover any illegal activity in the food chain and to restore
B: You know, like a big orange squash – like a melon or public faith in the food industry. Sales of frozen beef burgers
G
something – but rounder and the flesh is harder. have dropped by almost 50% since the initial findings, while
A: Oh yes, of course. Pumpkin – I know this word. sales of frozen ready meals have dropped by over 10%.
IN
B: Yeah, so you use that or sometimes I use sweet potato
2
instead.
One of Johannesburg’s most persistent – and successful –
A: Right. So how do you make it?
fraudsters has finally been arrested and is due to appear in
N
B: Oh, it’s dead easy. You get a large onion and a couple of court today accused of defrauding restaurants, a charge which
cloves of garlic and ginger and you chop them all really carries a maximum penalty of nine months in prison and a
AR
finely. I actually sometimes use a food processor. Then 100,000 rand fine. For over a year, Wouter Gunning, aged 54,
you put some oil in a pan and heat it up and you just throw has been eating out on a regular basis in many of the city’s
everything into the oil, with a couple of bits of lemongrass, most exclusive restaurants – and all completely free of charge.
and I sometimes put in a whole chilli as well – just to spice Gunning is accused of habitually introducing a cockroach
things up a bit – you know, like to flavour the oil.
LE
into his food as he neared the end of his meals – safe in the
A: Right. knowledge that high-end establishments would be so sensitive
B: And then you cook it quite quickly, but you have to keep to the damage that any negative publicity could cause that they
stirring ‘cos you don’t want it to burn. Otherwise, it can be a would invariably waive any charge.
bit bitter. Remarkably, the scam only came to light following a chance
IC
A: OK. conversation between two waiters from different restaurants.
B: Then you throw in the pumpkin. Oh, I should’ve said you Mr Gunning denies all charges against him and will be pleading
have to cut stuff into cubes. not guilty on the basis of temporary insanity.
A: How big?
B: I don’t know – about an inch – a couple of centimetres?
3
H
The world’s population is expected to reach nine billion by
AP
It doesn’t matter that much – you blend it all in the end. 2050, and it is estimated that food production will have to
A: I meant how big should the pumpkin be? increase by 70% in the next 35 years to prevent widespread
B: Oh sorry! Yeah, I don’t know – they vary so much in size. hunger. Many experts recommend using technology and data
Biggish, I guess, but not like the huge ones. analysis to help improve the situation. Scientists claim that
R
A: OK, and then what? You just add water and boil it? the analysis of large volumes of data collected from fields,
B: Yeah, more or less. You add lentils – roughly a cupful – and warehouses, trucks and even animals’ stomachs may be the
key to developing more efficient farming techniques. For
G
a tin of coconut milk.

A: Oh right. Coconut milk. example, innovations in the way data is collected from cattle
B: Yeah, actually I often use less, because I find it a bit much have the potential to transform dairy and beef production.
EO
otherwise. And then I add about a litre or so of chicken Cows can now be fed an e-pill that will sit in their stomachs and
AL T
stock and, as you say, bring it to the boil and then once it’s transmit information about the animals, including heart rate,
boiling, you reduce the heat and leave it for fifteen minutes temperature, and so on. It is hoped that this will alert farmers
N H
or so – till the pumpkin’s soft, anyway – and then just blend to any animals in need of attention and ensure swift medical
treatment, thus helping to reduce the $60 billion lost each year
G
it till it’s smooth.

from animal sickness and death.
IO RIG
A: So when do you take out the lemongrass?

B: Oh right, yeah. Sorry. Basically after it’s simmered – at the 4
end. It sort of floats to the surface. You just get it out with a A new report urges shoppers to abandon weekly supermarket
spoon. visits and instead to shop little and often, as new findings show
A: And the green herbs? that the cost of wasted food to UK households now exceeds
£12 billion a year. The average household throws out over
AT Y
B: Well, you can use different things. I usually sprinkle a bit

of chopped parsley, but basil’s nice as well. And obviously £450 worth of good food per year, while the average family
with children squanders around £700.
N P
a pinch or two of salt, although personally I got out of the

habit of using too much because my dad’s got a heart Researchers also found that more than half the good food
condition and he can’t have too much. thrown out has been bought and then simply left unused. Each
O
A: Right. Well, it’s great. day 24 million whole slices of bread, 1.5 million sausages and
B: Yeah, I like it. Actually I sometimes do it as a sauce – just 440,000 ready meals are simply discarded. In response to the
C
everything in reduced quantities – and I cook pieces of cod report, the environment minister voiced her dismay:
or chicken in it. ‘These findings are shocking – and at a time when global
A: Mmm. Sounds great. food shortages are in the headlines this kind of wastefulness
becomes even more appalling. This is costing consumers three
times over. Not only are they paying hard-earned money for
food they’re not eating, there’s also the cost of dealing with
the waste this creates. And then there are the climate change
costs of growing, processing, packaging, transporting, and
refrigerating food – just for it all to end up in the rubbish bin.’
Audio scripts 211
93386_20_aud_p193-212.indd 211 02/12/2014 14:11

TRACK 81 C: No, of course not. Can I just take your email address?
1 The government is promising to carry out a full investigation. F: Sure. It’s baldassari – that’s B-A-L-D-A-double S-A-R-I
underscore f at meccanica dot com. That’s meccanica with a
2 Gunning is accused of habitually introducing a cockroach
double c.
into his food as he neared the end of his meals.
C: Got it. OK. I’ll send that through in a minute.
3 Many experts recommend using technology and data
analysis to help improve the situation.
TRACK 84
4 A new report urges shoppers to abandon weekly
supermarket visits. 1 at
2 forward slash
3 underscore
UNIT 16 4 dot
G
5 hyphen (you can also say ‘dash’)
TRACK 82
IN
TRACK 85
I = Ian, C = Claudia
1 postmaster at claes geller brink – that’s c-l-a-e-s-g-e-
: Hello. Claudia Hellmann speaking.
C
double l-e-r-b-r-i-n-k dot com
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I: Oh, hi, Claudia. This is Ian calling, from Madrid.
2 w-w-w dot study tefl – that’s t-e-f-l, dot co dot u-k
C: Oh hi, Ian. How’re things?
3 zip dot oh nine eight dot k-d at mail dot r-u
AR
I: Pretty good, thanks. A bit hectic – as usual for this time of
4 do or die, that’s all one word, underscore ninety-nine at
year – but, you know, hectic is good. Anyway, listen, I’m just
sez-nam – that’s s-e-z-n-a-m dot c-z
calling, really, to try to arrange a good time to talk through
the sales strategy ahead of the coming season. 5 u-c-y-l-j-e-double-h – that’s ‘double’, the word and then h –
not double h – at u-c-l dot a-c dot u-k
C: Yeah, that sounds good. When were you thinking of?
LE
6 h-t-t-p colon and then two forward slashes, w-w-w dot
I: Well, to be honest, the sooner, the better. Would next week
xoomer – that’s x-double o-m-e-r, dot alice, dot i-t forward
be good for you at all?
slash, sweet floral albion – that’s all one word – forward
C: Well, if you wouldn´t mind, I´d rather wait till the week after. slash, capital s, capital f, capital a, dot h-t-m
I’ll be visiting Spain for a trade fair so I could fit in a day with
IC
you then. TRACK 86
I: Oh, is that the one in Valencia?
C: Yeah, that’s right. Are you going? P = Presenter, KT = Kevin Thomas, DE = Damien Evans
P: Dragon’s Den is soon to enter a new series, with
I: No, I’m afraid not.
C: That’s OK, I can easily come to head office. What day would
H prospective entrepreneurs trying to raise money by
pitching their ideas to five self-made millionaires who
AP
work best for you?
provide capital and business expertise in return for a
I: The Tuesday would suit me best. That’s the 24th, preferably. stake in their companies. The show, which originates from
C: OK, great. I can make any time after ten. a Japanese programme called The Money Tigers, has
I: OK. I’ll pencil it in. Perhaps I could actually get Piotr from become an enormous success, with many other countries
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Warsaw to come over too. Face-to-face is always better and adopting similar formats. One of those countries, which
it’d be good to have input from another market. may surprise some people, is Afghanistan. Kevin Thomas
reports.
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TRACK 83 KT: In a country which has been devastated by war and where
C = Customer Services Operator, F = Fabio the average income is less than $500 a year, starting up
EO
a company is a risky business. Yet if Afghanistan, which

C: Hello, Customer Services.
AL T
still heavily depends on foreign aid, is ever going to

F: Hi. I wonder if you can help me. I’m phoning to chase up an sustain itself, then it’s a risk more investors are going to
N H
order I placed with your company some time ago – and that have to take, according to Damien Evans, a development
I still haven’t received. economist:
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C: I’m sorry to hear that. Let’s see what we can do. Would you
IO RIG
DE: Small and medium-sized businesses are easily the biggest

happen to have the order number there? employers and if employment there is going to rise as it
F: Yeah, I do. It’s EIA-290-3969. needs to, then it’s these kinds of businesses which will
C: Right. I’m just checking that now and I can’t actually see any have to be encouraged, developed and expanded. The
record of the transaction. When was the order placed? problem at the moment is not just instability, but a lack of
F: The 29th of August, so that’s over a month ago now. It skills such as financial planning and marketing strategies
AT Y
should be under my name – Fabio Baldassari. among business people. These are still relatively new
C: Ah, OK. I’ve got it now. I’m afraid there must’ve been some concepts for many people there.
N P
kind of mix-up in the system because it doesn’t appear to KT: Which is where Fikr wa Talash comes in. ‘Dream and
have been sent out yet. I do apologise. I’ll get that off to you Achieve’, as the programme is translated in English, is
O
ASAP. loosely based on business programmes such as Dragon’s

F: OK. Well, at least that explains that, then! Den. The show aims to provide just that sort of basic
business education as struggling entrepreneurs present
C
C: Again, I’m really sorry about that again, Mr Baldassari.

their businesses and plans for expansion, which then come
F: It’s OK. These things happen.
under scrutiny from local experts. Unlike the British version
C: Thanks for being so understanding. I’ve just put that through
though, there are just two cash prizes and the proposed
and it’ll be going out today by special delivery, so it should
businesses also directly reflect the rather different needs
be with you first thing tomorrow. That’s at no extra charge,
of the Afghan economy. Investors in Britain have backed
of course.
things such as software that allows you to create a
F: Great. Thanks. Would you mind just emailing me personalised doll with the face of your choice, a men’s
confirmation of that?
212
93386_20_aud_p193-212.indd 212 02/12/2014 14:11

style magazine aimed at the super-rich, and a website that
searches the internet and alerts users to special offers
for online gambling. In contrast, the Afghan programme
included proposals to set up a dairy and a jam-making
factory.
The winner of the first series was Faizulhaq Moshkani, a
father of nine who had been running a plastic recycling
plant in Kandahar until high fuel costs ultimately forced
him to close down. The first prize of $20,000 has enabled
him to build a mini-hydroelectric plant to power a new
factory. The benefit for the country is that it’ll soon be able
G
to produce its own plastic rather than having to import it all
from abroad.
But ‘Dream and Achieve’ is not simply about education and
IN
development, it’s also entertainment. It is one of numerous
reality TV shows which have found success in the country,
including the hugely popular singing contest Afghan Star.
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TV producer Farzad Amini:
‘Reality TV is popular all around the world because it’s
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overwhelmingly positive. It gives ordinary people a chance
to succeed and this brings hope to the viewers.’
Second place in ‘Dream and Achieve’ went to a 25-year-
old mother of five. Just two decades ago, as a woman, she
wouldn’t have been able to work, let alone run a business.
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Another character featured was an ex-warlord who had
rejected violence in favour of milk production. Not the kind
of background you’d find people having on the British
programme and sure signs of a complex and changing
IC
society.
P: That was Kevin Thomas reporting.
TRACK 87 H
1 Dragon’s Den is soon to enter a new series, with
prospective entrepreneurs trying to raise money
AP
2 millionaires who provide capital and business expertise in
return for a stake in their companies
3 Afghanistan still heavily depends on foreign aid
4 Small and medium-sized businesses are easily the biggest
R
employers
5 The problem at the moment is a lack of skills such as
G
financial planning
6 plans for expansion come under scrutiny from local experts
EO
7 high fuel costs ultimately forced him to close down

AL T
8 the hugely popular singing contest Afghan Star

N H
REVIEW 8
G
IO RIG
TRACK 88
1 Once you’ve finished that, come and tell me.
2 It’ll allow us to check stock levels more efficiently.
3 I’ll be seeing him later, so I can ask him if you want.
AT Y
4 Would you consider branching out into other areas?

5 After the riots, they’re threatening to ban public protests.
N P
6 I used to be good at it, but I can’t really do it anymore.

O
C
Audio scripts 213
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Outcomes Upper Intermediate © 2016 National Geographic Learning, a part of Cengage Learning
Student’s Book
ALL RIGHTS RESERVED. No part of this work covered by the copyright
Hugh Dellar and Andrew Walkley herein may be reproduced, transmitted, stored or used in any form or by
Publisher: Gavin McLean any means graphic, electronic, or mechanical, including but not limited to
photocopying, recording, scanning, digitising, taping, Web distribution,
Publishing Consultant: Karen Spiller
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information networks, or information storage and retrieval systems,
Development Editor: Stephanie Parker except as permitted under Section 107 or 108 of the 1976 United States
Head of Strategic Marketing ELT: Charlotte Ellis Copyright Act, or applicable copyright law of another jurisdiction, without
IN
Project Editor: Nicholas Ventullo the prior written permission of the publisher.
Production Controller: Elaine Willis For permission to use material from this text or product, submit all requests
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Cover design: emc design online at cengage.com/permissions
Text design: Alex Dull Further permissions questions can be emailed to
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permissionrequest@cengage.com.
Compositor: emc design
National Geographic Liaison:
ISBN: 978-1-305-09338-6
Wesley Della Volla / Leila Hishmeh
National Geographic Learning
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Audio: Tom, Dick and Debbie Ltd.
Cheriton House
DVD: Tom, Dick and Debbie Ltd.
North Way
Andover
UK
IC
SP10 5BE
Cengage Learning is a leading provider of customised learning solutions
with office locations around the globe, including Singapore, the United
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Kingdom, Australia, Mexico, Brazil and Japan. Locate our local office at
international.cengage.com/region
AP
Cengage Learning products are represented in Canada by Nelson
Education Ltd.
Visit National Geographic Learning online at ngl.cengage.com
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Visit our corporate website at www.cengage.com

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CREDITS
Although every effort has been made to contact copyright holders before publication, this has not always been possible. If contacted,
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the publisher will undertake to rectify any errors or omissions at the earliest opportunity.
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Printed in Greece by Bakis SA

Print Number: 01 Print Year: 2014
93386_20_aud_p193-212.indd 214 02/12/2014 14:11

Photos
6–7 © Skip Brown/National Geographic Creative; 8 © Juice Images/Alamy; 10 The Wanderer above the Sea of Fog, 1818 (oil on
canvas), Friedrich, Caspar David (1774–1840)/Hamburger Kunsthalle, Hamburg, Germany/Bridgeman Images; 11 (l) Gabriel Metsu
(Leiden 1629–1667 Amsterdam), Man writing a Letter, c.1664-c.1666, Oil on wood, 52.5 x 40.2 cm, Presented, Sir Alfred and Lady
Beit, 1987 (Beit Collection)/National Gallery of Ireland; 11 (r) Gabriel Metsu (Leiden 1629–1667 Amsterdam), Woman reading a Letter,
c.1664-c.1666, Oil on wood, 52.2 x 40.2 cm, Presented, Sir Alfred and Lady Beit, 1987 (Beit Collection)/National Gallery of Ireland; 12
The Kobal Collection at Art Resources; 13 (t) © Courtesy Everett Collection/Rex; 13 (b) The Kobal Collection at Art Resources; 14–15 ©
Kenneth Garrett/National Geographic Creative; 16 © Bokic Bojan/Shutterstock.com; 18 © Ira Block/National Geographic Creative; 19
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Getty Images; 65 (t) © Will Steeley/Alamy; 65 (b) RSPCA/Joe Murphy; 66 © Ivan Oyarzun/Getty Images; 67 (l) © tomophotography/
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Getty Images; 67 (tm) © Danny Smythe/Thinkstock/Getty Images; 67 (tr) © BIOPHOTO ASSOCIATES/Science Photo Library; 67
(mm) © Mike Theiss/National Geographic Creative; 67 (mr) © maciej czajka/Alamy; 67 (bm) © Nigel Cattlin/Alamy; 67 (br) © Carl
Keyes/Alamy; 68–69 © XPACIFICA/National Geographic Creative; 70–71 © Loop Images/Corbis; 72 © c.Oscilloscope/Everett/Rex;
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LajosRepasi/iStockphoto; 83 © Dougal Waters/Getty Images; 84 Hero© Images/Getty Images; 86–87 © Xavier Arnau/Getty Images;
88 © David Alan Harvey/National Geographic Creative; 90 © Peter Cade/Getty Images; 91 © Joseph Farris/Cartoonstock; 92 © Tino
Soriano/National Geographic Creative; 94 (t) © Randy Olson/National Geographic Creative; 94 (b) © Cengage/National Geographic
Creative; 96–97 © Design Pics Inc/National Geographic Creative; 98–99 © B. Anthony Stewart/National Geographic Creative; 101
(t) © nickehallgren/iStockphoto; 101 (m) © Kubalibre/Dreamstime.com; 101 (b) © Alberto Loyo/Shutterstock.com; 103 © AFP/Getty
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Images; 104–105 © Lynn Gail/Getty Images; 107 © Cultura Creative/Alamy; 108–109 © Photo by Jose Oquendo/Getty Images; 110
© Jonny Hawkins/Cartoonstock; 111 © TINO SORIANO/National Geographic Creative; 112 © Michael Nichols/National Geographic
Creative; 114–115 © Rae Russel/Getty Images; 116 © OJO Images Ltd/Alamy; 119 © Nicolas McComber/Getty Images; 120–121 © Frans
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Lanting/National Geographic Creative; 122–123 © Christophe Boisvieux/Corbis; 124 © paul prescott/Fotolia.com; 128 © Cliff Parnell/
Getty Images; 130 © Nigel Pavitt/JAI/Corbis; 132–133 © Jodi Cobb/National Geographic Creative; 134–135 © Rich-Joseph Facun/
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Getty Images; 137 (t) © Arco Images GmbH/Alamy; 137 (m) © ROLAND WEIHRAUCH/epa/Corbis; 137 (b) © Taylor Kennedy -Sitka
Productions/National Geographic Creative; 138–139 © RESO/Rex; 140–141 © Lynn Johnson/National Geographic Creative; 142–143
© Steve Raymer/National Geographic Creative; 145 (t) © SEYLLOU/Getty Images; 145 (b) Kimo Quaintance; 146 © Alex Masi/Corbis;
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nicolecioe/iStockphoto; 157 (b) © Fotosenmeer/Shutterstock.com; 158 © Suzanne Long/Alamy; 160 © Justin Kase zsixz/Alamy; 162–
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Shutterstock.com; 165 (br) © Darren Baker/Shutterstock.com; 184 © Corbis; 185 © best-photo/iStockphoto; 187 (t) © Photofusion/
Rex; 187 (b) © Katharina Unger/Rex; 192 Sunday Afternoon on the Island of La Grande Jatte, 1884-86 (oil on canvas), Seurat, Georges
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Pierre (1859–91)/The Art Institute of Chicago, IL, USA/Bridgeman Images.

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Cover: Cover photograph © EPA/LEX VAN LIESHOUT

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Illustrations by: KJA artists, Beachy, Meg Hunt

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93386_20_aud_p193-212.indd 215 02/12/2014 14:11

The publishers would like to thank the following teachers who provided the feedback and user insights on the first edition of
Outcomes that has helped us develop this new edition:
Helen Tooke, Università Commerciale Luigi Bocconi, Milan, Italy; Jessica Lynton, Università Commerciale Luigi Bocconi, Milan,
Italy; Abigail Fulbrook, Chiba, Japan; Hilary Irving, Central School of English, London, UK; Karen Corne; UK; Izabela Michalak;
Poland; James Grant, Japan; Jeanine Hack; English Language Coach.com, London, UK; Dylan Gates, Granada, Spain; Claire Hart,
ELT teacher, Germany; Matthew Ellman, British Council, Malaysia; Carla Stroulger, American Language Academy, Madrid, Spain;
Richard Willmsen, British Study Centres, London, UK; Chloe Turner, St Giles Schools of Languages, London Central, UK; Jo Faith, St
Giles Schools of Languages, London Central, UK; Sheila Vine, Javelin Communication, Germany; Hugh Podmore, St Giles Schools
of Languages, London Central, UK; Simon Thomas, St Giles, UK; Various teachers at English Studio Academic management, UK;
Isabel Andrés, EOI Valdemoro, Madrid, Spain; Isidro Almendariz, Universidad Complutense, Madrid, Spain; Simon Thorley, British
Council, Madrid, Spain; Blanca Gozalo, EOI Fuenlabrada, Madrid, Spain; Ana Salvador, EOI Fuenlabrada, Madrid, Spain; Virginia Ron,
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EOI Rivas, Madrid, Spain; Nara Carlini, Università Cattolica, Milan, Italy; Coletto Russo, British Institutes, Milan, Italy; Lucia Luciani,
Centro di Formaziones Casati, Milan, Italy; Rosetta d’Agostino, New English Teaching, Milan, Italy; James Rock, Università Cattolica,
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Milan, Italy; Olga Smolenskaya, Russia, Adam Scott, St Giles College, Brighton, UK
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SECOND EDITION

UPPER INTERMEDIATE HUGH DELLAR

93386_cvr.indd 1 28/11/2014 14:20

MyELT Online Resource

Teacher’s Book with Class Audio CD

• Background language and culture notes

Interactive Whiteboard DVD-ROM

93386_cvr.indd 2 28/11/2014 14:20

UPPER INTERMEDIATE HUGH DELLAR

93386_00_prelims_p001-005.indd 1 01/12/2014 09:29

3 THINGS YOU NEED

• check you heard things correctly

AND INTERESTS • talk about sport

• comment on past events

• discuss and deal with accommodation problems

• better understand idiomatic language

• talk about culture shock and settling in somewhere

• talk about your experiences of different weather

• make stories more dramatic

• talk about trends

93386_00_prelims_p001-005.indd 2 01/12/2014 09:29

would(n’t) have • Injuries and accidents

• The different • Plant life

93386_00_prelims_p001-005.indd 3 01/12/2014 09:29

9 CAREERS • describe good and bad aspects of working life

12 HEALTH • describe health problems in more detail

• discuss gossip and news about people

EVENTS • complain about annoying habits

BANKS • describe problems connected to personal finances

• deal with banks

• apologise and explain problems in formal settings

• use descriptive literary language

• explain how to cook things

• get better at linking ideas together

• discuss food-related stories in the news

93386_00_prelims_p001-005.indd 4 01/12/2014 09:30

continuous • Key life events

• The Magic Moneybag

• A debate about the

reporting verbs • Food in the news stories

93386_00_prelims_p001-005.indd 5 01/12/2014 09:30

93386_01_u1_p006-013.indd 6 01/12/2014 08:54

93386_01_u1_p006-013.indd 7 01/12/2014 08:54

GRAMMAR 4 phrases that mean always, (not) normally, sometimes

Check your ideas on page 166 and do Exercise 1.

2 I don’t … as much as I used to because …

4 , to be honest. I guess I might in the Think about:

5 I don’t pay much attention to it most of the time.

93386_01_u1_p006-013.indd 8 01/12/2014 08:54

7 3 Listen to the sentences from Exercise 6. 13

disagreeing politely. Practise them in pairs.

8 Write at least two words or phrases that you

Exercise 6. 2 I’m really into opera. It’s fantastic.

9 Tell a partner the words you thought of. Your

habits using the guide below. Then swap roles.

decide which statement is true. read / listen to music /

Check your ideas on page 166 and do Exercise 1.

For further practice, see Exercises 2–4 on page 167.

Check your ideas on page 167 and do Exercise 1.