Personality Profiles Page |1

Department Manager

Personal Profile
To build personal profile for ideal candidate who applies to Department Manager position we should
analyze list of responsibilities and match it with some personality traits that likely to lead to high performance
results.

Responsibility Personality traits and characteristics

Responsible for keeping merchandise  practical
shelves stocked in the department  matter-of-fact
 realistic
 responsible
Responsible for managing the inventory  attention to details
 critical, analytical thinking
 ability to organize facts using logical principles
 value efficiency
 take pleasure in making everything orderly and organized
Responsible for supervising and  sociable, facilitate others in a group
developing the departmental sales staff  communicative
 provide inspiring leadership
 highly attuned to the emotions, needs, and motivations of others.
Take an active role in identifying  good at reading other people
weakness in each member of the sales
staff
Helping each member of the sales staff  enjoy activities that involve helping and developing others
overcome her/his weakness  may act as catalysts for individual and group growth
Spend approximately half the time on  outgoing, friendly, and accepting
the sales floor working with customers  adapt readily to new people and environments
We analyzed list of personality traits and tried to determine personality type in accordance with
different approaches (J.L. Holland’s personality-job fit model, the “Big Five” Framework, the Myers-Briggs
Framework).

Model Name Results

J.L. Holland’s personality-job fit model In accordance with J.L. Holland’s model, ideal candidate who applies to
Department Manager position is Social or Conventional individual. List of
traits described above corresponds to these personality types also.
The “Big Five” Framework The most important dimensions for candidate are Extraversion,
Conscientiousness and Emotional stability.
Extraversion: high level
Conscientiousness: high level
Emotional stability: high level
Agreeableness: middle level
Openness to experience: low level
The Myers-Briggs Framework Described position includes not only some paper/organizational work, but
also a lot of communication tasks. The good candidate for this job may
have ESTJ or ENFJ personality type in accordance with the Myers-Briggs
Framework.
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Set of questions for job applicants

In drawing up the list of questions we tried to find the ones that reveal the characteristics required for
Department Manager position

Questions about qualifications and skills

 What applicable attributes and experience do you have?

 How do you organize, plan, and prioritize your work?
 What can you contribute to our company?
+ some specific questions related to merchandising, inventorying, etc.

Questions about leadership, teamwork, employee relations

 What strategies do you use to motivate staff members?

 Please share an example of how you helped coach or mentor someone. What improvements
did you see in the person's knowledge or skills?
 What steps have you taken to establish good communication with your team?
 How do you delegate responsibility for an assignment? Who do you choose? What and how
do you delegate, and what do you monitor and follow up?
 How do you deal with an employee who needs to be disciplined? Explain your strategy.
 What sort of employee training do you think is necessary to offer?
 How do you handle a personnel situation which might have a potential legal impact?
 How do you develop trust and loyalty in your employee?
 Describe your experience dealing with the poor performance of colleagues.
 How do you handle a situation where you had to work with a difficult client?

Stockroom Manager
To build personal profile for the person needed for position Stockroom Manager we will use the same logic and steps as in previous
example related to Department Manager.

Personal Profile
To build personal profile for ideal candidate who applies to Stockroom Manager position we should
analyze list of responsibilities and match it with some personality traits that likely to lead to high performance
results.

Responsibility Personality traits and characteristics

Responsible for receiving incoming  attentiveness
shipments of merchandise  responsible
 take care of routine details
Responsible for properly storing  have a clear set of logical standards, systematically follow them
merchandise in the stockroom and  take pleasure in making everything orderly and organized
delivering merchandise to the sales floor  ability to work with instructions
as requested by department managers  attention to details
 problem-solving
 ability to multitask
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Must work with delivery personnel to  good communication skills

ensure an orderly and systematic  ability to negotiate
delivery system  stress-resistance
Must work with sales personnel to  focus on getting results in the most efficient way possible
facilitate a smooth system of  collaborative
merchandise stocking
We analyzed list of personality traits and tried to determine personality type in accordance with
different approaches (J.L. Holland’s personality-job fit model, the “Big Five” Framework, the Myers-Briggs
Framework).

Model Name Results

J.L. Holland’s personality-job fit model In accordance with J.L. Holland’s model, ideal candidate who applies to
Stockroom Manager position is Conventional or Investigative individual.
List of traits described above corresponds to these personality types also.
The “Big Five” Framework The most important dimensions for candidate are Conscientiousness,
Agreeableness and Emotional stability.
Conscientiousness: high level
Emotional stability: middle level
Agreeableness: middle level
Extraversion: low level
Openness to experience: low level
The Myers-Briggs Framework The good candidate for this job may have ISTJ or ISTP personality type in
accordance with the Myers-Briggs Framework.

Set of questions for job applicants

In drawing up the list of questions we tried to find the ones that reveal the characteristics required for
Stockroom Manager position

Questions about qualifications and skills

 What applicable attributes and experience do you have?

 How do you organize, plan, and prioritize your work?
 How would you ensure the accuracy of shipment and inventory transactions?
 Describe a time you had to resolve an unexpected problem.
 Have you ever suggested a way to cut costs, increase revenue, or improve efficiency?
+ some specific questions related to merchandise in the stockroom, delivering, etc.

Questions about personality characteristics, leadership

 What motivates you to work as Stockroom Manager?

 Would you describe yourself as more analytical or interpersonal?
 Provide an experience in which you resolved a difficult customer complaint.
 Share an experience in which your attention to detail and thoroughness had an impact on your
last company.
 Share an experience in which you supervised the work of employees. How did you ensure
adherence to standards, deadlines, and procedures?
 What does quality work mean to you?
 Tell me about a recent vendor dispute you have had, or a conflict you have had in your previous
work. How did you handle the problem?