NICOLE MICHELON

9578 24th Bay Street, Norfolk, VA 23518  (757) 615-4156

nmichelon37@gmail.com

INSTRUCTIONAL SYSTEMS SPECIALIST/CONTRACTING OFFICER

REPRESETATIVE PROFESSIONAL
Certified Instructional Systems Specialist (ISS) and Contracting Officer Representative (COR) professional
seeking opportunity to enhance my professional experience.

PROFESSIONAL EXPERIENCE
U.S. Army, Fort Eustis, VA
Instructional Systems Specialist/Contracting Officer Representative GS-12, Feb. 2020-Present
 Review proponent Performance Working Statement (PWS) for nominated products and coordinate
with proponent to refine Distributed Learning (DL) course ware requirements to include interactivity
levels and delivery platforms.
 Prepare pre-award documents, such as the Independent Government Cost Estimate (IGCE), Quality
Assurance Surveillance Plan (QASP), evaluation criteria for contractor proposals, Operations Security
(OPSEC) form, Government Furnished Information (GFI) etc.
 Create purchase requisitions within the General Fund Enterprise business System (GFEBS).
 Coordinate, chair, and conduct a technical evaluation board (TEB) to evaluate contractor proposals
and write evaluation summaries.
 Ensure the Acquisition Management Oversight (AMO) package is prepared IAW with Army/Training
Doctrine (TRADOC) and Combined Arms Center (CAC) regulations and submitted on time.
 Create cabinets for each contract within the Paperless Contract Files (PCF) system.
 Plan, coordinate, and conduct post-award meetings.
 Ensure the contractor performs the requirements of the contract; perform inspections in connection
with contract performance; maintain written and oral communications with the contractor
concerning all aspects of the contract; monitor contractor’s performance and notify the Contracting
Officer and contractor of any deficiencies IAW with the FAR guidelines.
 Review course ware deliverables, such as storyboards, Interactivity Multimedia Instruction (IMI), and
assessments to ensure completeness and compliance.
 Receive course ware deliverables from contractor to inspect and prepare for group trials (GTs) and
functional testing.
 Submit monthly required reports to the Contracting Officer.
 Ensure 5% of awarded dollars are held for final payment until final product has passed Government
Document Review (GDR) and functional testing.
 Authorize payment within 7 days of receipt of invoice for accepted deliverable.
 Process final bill within 3 working days of receipt.
 Prepare monthly status reports for the Contracting Officer in the Procurement Integrated Enterprise
Environment (PIEE).
 Analyze contractor task order (TO) milestone schedules and identify possible issues prior to the TO
exceeding the period of performance (PoP).
 Review TO deliverables for completeness and compliance with the PWS.
 Update the virtual working environment (VWE) with impactful TO information.
 Mediate TO disputes between government and contractors.
 Earning the Services Acquisition Team Member: Acquisition Professional credential with Defense
Acquisition University (DAU).
 Serving on the Modernization of the Captains Career Course (CCC) to Distributed Learning (DL)
Operations Planning Team (OPT)
 Designed and developed the TADLP Interactivity Levels Jobs Aid using Storyline 360.
 Received a time off and cash award based on performance.
Engility/SAIC, Virginia Beach, VA
Instructional Systems Designer, Sr., 2015-2020
 Used established instructional theories to design and develop training products, such as new
equipment training (NET), software updates, and concepts for the US Marine Corps (USMC), the
Federal Aviation Administration (FAA), and the US Navy.
 Analyzed risks and mitigations for an FAA training course.
 Designed courses that include practical applications, job aids, checklists, quick references, new
equipment performance tests, and practice exercises.
 Worked collaboratively with a team of multiple subject matter experts (SMEs), content developers,
instructional designers, and technical writers to effectively translate highly technical concepts into
user-friendly, professional learning programs, to include Web-based training (WBT), blended
learning, and instructor-led training (ILT).
 Established clearly defined performance objectives, learning outcomes, branching techniques, and
script development.
 Designed, developed, and organized course content to best meet the needs of the learning audience.
 Identified relevant teaching points, procedural steps, and real-world examples.
 Created relevant formative and summative assessments.
 Designed evaluation plans for a training program and made recommendations.
 Designed distance learning (DL) training courses that utilize computer-based technologies.
 Developed up to level 3 interactivity content in established document types including Word,
PowerPoint, and Excel.
 Recognized and adjusted instructional approach based on content and product type.
 Participated in the planning and implementation of the Analysis, Design, Development,
Implementation, and Evaluation (ADDIE) process, to include developing a job task analysis (JTA),
identifying learner prerequisite skills and knowledge, required tools and documentation.
 Hold active Secret clearance.
 Directed and participated in the development of a WBT for the FAA which included lessons,
audio/visual materials, interactivity, animations, a 508 text-based equivalent, knowledge checks,
end-of-lesson quizzes, and an end-of-course test.
 Awarded a Certificate of Appreciation for employee excellence.
NORFOLK PUBLIC SCHOOLS, Norfolk, VA
Instructor/ESL Program Coordinator, 2009-2015
 Managed and evaluated ESL programs for three schools simultaneously, ensuring each followed
institutional guidelines and mission.
 Designed engaging learning opportunities aligned with the curriculum framework, and Standards of
Learning (SOL), language, and multimedia objectives.
 Developed and implemented formative and summative assessments to gauge effectiveness of SOL
goals.
 Collaborated with supervisors and administration to develop program policies and procedures, and
identify areas of need.
 Documented procedural changes and distributed updates to staff in all schools.
 Facilitated meetings with parents, teachers, and administrators to ensure legal documents were
complete and accurate and programs were compliant with state mandates.
 Provided professional development on how to incorporate ESL strategies into the curriculum.
 Developed ESL curriculum and lessons to align with WIDA standards.
 Analyzed student data to identify deficiencies and developed sustainable solutions to address
concerns.
Instructor – Blair Middle School, 2005-2009
 Designed and implemented lessons aligned with annual course schedules and district curriculum.
 Taught reading to students at all levels, including honors, both independently and in a classroom
with a partner educator.
 Analyzed students’ tri-weekly SOL test scores and adjusted lesson planning to meet deficiencies.
 Utilized a variety of teaching methods, including SOL warm ups, anticipatory sets, direct instruction,
guided and independent practice, learning centers, and closure activities.
 Ensured lessons addressed the varied needs of learners, implementing visual, auditory, and
kinesthetic activities.
 Participated in monthly reading workshops and professional development meetings.
 Maintained open lines of communication with parents, teachers, and administrators via meetings,
phone calls, and written correspondence.
Key Accomplishments:
 Improved students’ literacy rates by a full grade level within one academic year.
 Served on ESL curriculum development committee to evaluate and improve curriculum.
 Balanced deadlines and competing priorities at three schools through strategic planning.
 Developed year-long content for multiple classes of diverse learners and adapted curriculum and
lessons to meet changing needs of students and administration.
 Established relationships with colleagues focused on brainstorming improvements to enhance the
academic, cultural, and social experiences and achievements of students.
 Tracked and communicated student progress and maintained confidential records.
OLD DOMINION UNIVERSITY, Norfolk, VA
Instructor, 1994-2005
 Designed and facilitated lectures for English composition and ESL courses.
 Enhanced instruction through the integration of technology.
 Conducted in-depth textbook research when designing curriculum.
 Proctored and evaluated TOEFL exams and Michigan and Speak tests.
 Maintained student records and monitored and analyzed academic progress.
 Review course and curriculum design based on student progress to make improvement.
Key Accomplishments:
 Designed curriculum for the English Language Center program.
 Planned, coordinated, and implemented morale building nonacademic activities for students.
 Excellent student evaluations.
Tidewater Community College, Norfolk, VA
Instructor, 1994-1998
 Designed and facilitated lectures for English composition and ESL courses.
 Enhanced instruction through the integration of technology.
Key Accomplishments:
 Received letter of recognition for excellent student evaluations.

EDUCATION AND CREDENTIALS

 Master of Arts, Curriculum and Instruction and Instructional Technology, Virginia Tech, Blacksburg, VA
– Currently Enrolled (1 course left)
 Graduate Certificate, Instructional Design, University of Wisconsin, Stout, WI
 Master of Arts, Applied Linguistics, Old Dominion University, Norfolk, VA
 Bachelor of Arts, English, Old Dominion University, Norfolk, VA
 Postgraduate Professional License, English as a Second Language/English PreK-12, Virginia