Accounting
Accounting
Accounting
4780 Saint Joseph Creek Road, #201 * Lisle, IL * 60532 * (630) 724-7626
ms1035e5e@westpost.net
Summary
Experience in Customer Service, Account Management, and Accounts Receivables. P
roven skills in instructing and motivating coworkers, as well as, quality assura
nce and process improvement. Committed to high work ethics and to attainment of
management goals and objectives. Described by others as energetic, loyal and t
rustworthy.
Education
Keller Graduate School of Management
Master of Accounting and Financial Management, expected graduation December 201
2
DePaul University, College of Commerce, Chicago, IL
Bachelor of Science in Commerce, Marketing emphasis, 2004
Work Experience
Student Finance Advisor I/Accounts Receivable, Keller Graduate School of Managem
ent, DeVry, Inc.
January 2009 November 2010
Contact lenders, guarantors, and students on daily basis in order to process ac
counts
Responsible for account analysis and problem resolution
Ensure proper credit and debit entries are made
Accounts receivables of student accounts totaling $9 million in tuition and fee
s annually
First point of contact with student in financial aid department; establish expe
ctations for completing proper documents, tuition planning, and discussing finan
cial aid awards following Title IV regulations.
Data Entry Creation of student accounts and daily maintenance
Aid in training new advisors as well as continuously training, mentoring, and c
oaching peers
Continuously recognized for exceeding weekly and session based goals
Chosen by management to be on process improvement committee, best practices com
mittee, as well as member of a test panel for a system used by entire student fi
nance department
Admissions Representative, Rasmussen College
July 2008 September 2008
Contacted interested, prospective, students to discuss their interests, how Ras
mussen College can help them reach their career goals, and help them through the
enrolment process
Attended various fairs, festivals, and conventions to aid in community developm
ent, as well as gain visibility in the Chicago-land area and far west suburbs
Senior Admissions Advisor (specialized in drops/withdrawals), American InterCont
inental University Online
April 2007 July 2008
Interview students that previously withdrew from the University due to life iss
ues and assess them to see if they are committed and have the motivation to retu
rn to the University to complete their education
Daily support to Director of Student Management through advising and mentoring
of peers
Contacted students daily to ensure preparedness for education, i.e. documentati
on and moral support
Selected out of 6000 employees to attend a conference that celebrates the succe
ss of my previous year. That success includes leadership skills, enrollment rat
e, start rate, retention, professionalism, relationship building with other depa
rtments, attendance, and overall integrity as an employee