A MICRO-PROJECT

REPORT
On
“Study of Role of Supervisor in Directing
and Controlling ”

Under The Subject

“Management [22509]”

Submitted By
Miss. vaishnavi Patangrao Yadav
Enrollment No: 2000100637

Under The Guidance Of

Ms. D. M . Patil.

Department of Computer Engineering

Government Polytechnic, Karad

ACKNOWLEDGEMENT
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I would like to express my special thanks of gratitude to my teacher as well as
our principal who gave me the golden opportunity to do this wonderful project
on the topic Study of Role of Supervisor in Directing and Controlling, which
also helped me in doing a lot of Research and i came to know about so many
new things. I am really thankful to them.

We take it is an opportunity to thank all those who have directly and indirectly
inspired, directed and assisted us towards successful completion of this project
report.

We express our sincere thanks to the principal, Dr . Prof. PATIL Sir and the
head of the department, MS. PATIL S.B. MAM for having us allowed to submit
this report as a part of our academic learning.

We express our sincere thanks Mr. D. M. Patil Sir

for encouragement throughout the project report and guideline in designing and
working out this project.

Place: Government Polytechnic, Karad .

Date:

YOUR SINCERELY,

Miss. Vaishnavi Patangrao Yadav.

CERTIFICATE
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This is to certify that, as part of the partial fulfillment of the three years diploma
course for the semester second, the bona-fide students studying in 3 nd year
computer, I scheme.

The group has completed the project report title as Google like search Engine
under the guidance of MR. D. M. Patil. Sir and submitted it to the department of
computer engineering at Government Polytechnic, Karad.

MS. PATIL S.B. MR. D. M. Patil.

(H.O.D) (GUIDE)

Date: / / 2020

Place: Government Polytechnic, Karad.

ABSTRACT

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This paper investigates the role of the supervisor from a performance
management and control perspective. This investigation has two parts: (1) who
to select as supervisor and (2) does the supervisor actually have an impact on
subordinate performance. As many organizations have a structured supervision
program in place that aims at developing employees, it is important to
understand the determinants of the eligibility to act as supervisor. Therefore, I
examine which competencies influence the likelihood of receiving the
responsibilities and tasks that come with the supervisory role.

I hypothesize that soft skills increase the employee’s likelihood of becoming a

supervisor as these are necessary to effectively communicate and transfer
knowledge to subordinates. Next, I investigate if and to what extent the expected
benefits from supervision are actually realized by the subordinates. The
effectiveness of such supervision programs are especially important as
knowledge and skills have to be passed on to the next generation of employees.
Hence, I predict that the supervisors’ ability and effort is a crucial factor that
positively influences the performance of their subordinates.

In addition, I identify a measure specifically capturing supervisor counselling

ability, which enhance the transfer of the supervisor’s general knowledge and
skills. Using proprietary data from an international professional service
provider, I find evidence confirming my predictions.

INTRODUCTION
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Stepping into a supervisory role in social work involves a shift of status,
perspective and identity. New supervisors bring skills and experience
which can be both asset and hindrance as they make the transition.
Frequently they encounter gaps in training, support and supervision as
well as dissonance between espoused policy and their own experience.
This article identifies ways in which supervisors can be resourced to meet
the challenge of their role and, as a result, be better placed to support
others. It explores what is involved in supervising the supervisors,
drawing on the experience of teaching managers on post-qualifying
courses in professional supervision in Scotland.

APPROACH

Themes commonly applied to the supervision of practitioners are explored

in relation to those who are one or more steps removed from direct
practice; seeking to identify what has shared relevance and what may be
distinctive to those in a supervisory role.

Micro- Project Report Title

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 “Study of Role of Supervisor in Directing
and Controlling ”

1.0 Rationale :-
In this project we are studying roles and responsibilities of team members. In
project we are going to collect information for the management of roll of supervisor in
directing and controlling . which we are going to study of roll of supervisor and their
responsibilities.
In this project study The supervisor’s overall role is to communicate organizational
needs, oversee employees’ performance, provide guidance, support, identify
development needs, and manage the reciprocal relationship between staff and the
organization so that each is successful.

2.0 Aim/Benefits of the Micro-project :-

1] Study about Roles and responsibilities of supervisor.
2] Study their Identifying and applying career advancement opportunities.
3] To study how helping to resolve employee issues and disputes
4] To study the Directing and Controlling at supervisory level.

3.0 Course Outcomes Achieved :-

1] To understand the benefits of effective oral and written communication skills .
2] To identify the purpose of meetings in the working environment .
3] Understand the knowledge of the skills of problem-solving and decision-making.
4] To understand the Creating and managing team schedules

4.0. Actual Methodology Followed :-

The Data-requirements are given as follows :-

 Goal of supervisor:

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 The goal of supervisory management is to guide employees in their assigned roles
and responsibilities within a company, managing methods of efficiency and
processes of productivity, along with reviewing performance and developing
improvements. Managers work closely with both the employees and the executive
teams to create goals for the company and provide feedback on products and
production methods. They help guide employees in developing their professional
skills. Supervisory management is crucial to business because it also helps keep
employees accountable, ensuring that everyone in the company performs their
assigned tasks and works well with team members.

1. What is supervisor?
Supervisor is the act of overseeing teams of employees and guiding daily
operations in a business .A Supervisor is the company’s connection between the
employee and the execution team of the business. Managers conduct interviews,
assign productivity quotas, monitor employee progress and help set goals for the
company and its employees. A good manager can help employees feel more
confident in their work and improve communication between employees and upper
management.

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 Supervisors usually perform the following duties:
 Schedule work shifts.
 Train employees for their roles.
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  Give employees feedback on their performance.
 Solve workplace challenges or conflicts.
 Convey department goals and targets to their team.
 Communicate updates and status reports to upper management.

 Supervisory management can employees skills such as:

 Problem-solving: Supervisors and managers are typically good problem-

solvers, providing solutions for employees and guiding them through unique
challenges they might face at work.

 Mentoring: Leaders learn to mentor employees and subordinates, guiding

them toward personal growth and assisting them in developing job-related
skills.
 Strategy: Company leaders often use strategic planning skills to navigate
complex issues or encourage innovation at a company.

 Self-awareness: Company leaders can acknowledge the extent of their own

skill sets and work to reduce the gap between their skills and the company's
challenges. This can help them better meet those challenges and provide a
good example for employees.

 Honesty: Company leaders who display honesty and integrity in speech and
action promote a more honest and open workplace. This can help prioritize
communication and turn challenges into team projects.

 Analysis: Company leaders analyze situations, problems and challenges for

details that might provide insight or a potential solution.

 Responsibilities of a Supervisor:
 Supervisor responsibilities include:
1. Managing workflow
2. Training new hires
3. Creating and managing team schedules
4. Reporting to HR and senior management
5. Evaluating performance and providing feedback
6. Identifying and applying career advancement opportunities
7. Helping to resolve employee issues and disputes

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 Importance of Supervisor:
(i) Supervisor maintains day-to-day contact and maintains friendly relations with
workers. A good supervisor acts as a guide, friend and philosopher to the workers.

(ii) Supervisor acts as a link between workers and management. He conveys

management ideas to the workers on one hand and workers problems to the
management on the other.

(iii) Supervisor plays a key role in maintaining group unity among workers placed
under his control.

(iv) Supervisor ensures performance of work according to the targets set. He takes
responsibility for task achievement and motivates his workers effectively.

(v) Supervisor provides good on the job training to the workers and employees.

(vi) Supervisory leadership plays a key role in influencing the workers in the
organisation.

(vii) A good supervisor analyses the work per formed and gives feedback to the
workers. He suggests ways and means of developing work skills.

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 The Supervision Framework:
The supervisor’s overall role is to communicate organizational needs, oversee
employees’ performance, provide guidance, support, identify development needs, and
manage the reciprocal relationship between staff and the organization so that each is
successful.

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 Functions of a Supervisor:
A supervisor is a member of the management team of an enterprise. So he must
perform managerial functions of planning, organising, staffing, directing and
controlling.

 In particular, supervisor performs the following functions:

1. Planning and Organising:

Planning is essential for successful and efficient working of every section of
department. Like manager at higher levels in the organisation, the supervisor is also
responsible for planning the work of his section although his planning is greatly
limited in scope by his authority.

2. Provision of Working Conditions:

Physical setting of the work, illumination, ventilation and sitting facility, all have
direct effect upon the productivity and health of the workmen. It is, therefore, the
responsibility of the supervisor provide hygienic and proper conditions of work to the
workers.

3. Guidance and Leadership:

He leads the workers of his department. He fixes production targets for them and
provides them the necessary guidance for doing the work assigned to them.

4. Motivation:
He motivates his subordinates by providing financial and non- financial incentives. He
inspires them for higher quality and productivity.

5. Controlling:
Controlling is an important function of the supervisor. Supervisory control includes
checking progress of work against the planned schedule, recording actual performance
at regular intervals and reporting work completed along-with deviation, if any, to the
manager concerned.

7. Reporting:
The supervisor has to prepare various reports on the progress of the work assigned to
him and also on the performance of the workers. The reports may be forwarded to the
management on a weekly or monthly basis. Regular reporting by the supervisor is a
useful tool utilised by the management in planning and controlling operations.

8.Directing:

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 Directing takes place at every level of management: Every manager, from top
executive to supervisor performs the function of directing. The directing takes place
wherever superior

9. Enforcing Discipline :

 A supervisor can undertake many steps to maintain discipline in the concern by

regulating checks and measures, strictness in orders and instructions, keeping an
account of general discipline of factory, implementing penalties and punishments for
the indiscipline workers. All these above steps help in improving the overall discipline
of the factory.

 Role of supervisor in Directing:

The process of directing involves guiding, coaching, instructing, motivating leading
the people in an organization to achieve organisational objectives. Directing includes
the Leadership, Motivation, Communication.Directing sets in motion the action of
people because planning, organizing, and staffing are the mere preparations for doing
the work. Direction is an aspect of management that deals directly with influencing,
guiding, supervising, and motivating staff for the achievement of organizational goals.
instructing, guiding, supervising and influencing people enabling them to achieve
organizational objectives is called Directing.

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 Aspects of Direction:

(a) Supervision:

is most effective when workers are under supervision of manager.

Immediate direction is always possible on the spot.

(b) Leadership:

Leader can better direct the team under him/her. Leader can effectively do this
function.

(¢) Motivation:

Direction requires additional energy of motivation. After motivation by

management workers will definitely show actions in correct direction.

(d) Communication:

For effective directing, there is necessity of clear and complete

communication.

(e) Co-ordination:

There should be co-ordination while directing the subordinates.

 Techniques of Direction:

(a) Consultative Direction:

This is possible by consulting dialogue between manager and workers. Experience

speaks in such direction. Management 1.19 Introduction to Management Concepts
and Managerial Skills

(b) Autocratic Direction:

Here seniors without any consulting, or any feedback give orders to subordinates

(c) Free-rein Direction:

Here, subordinate is allowed to express his/her views. The senior gives general
guidelines. The subordinate has freedom to have certain flexibility of actions. It is
democratic way of direction.

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 Importance of Direction:

(a) It joins the gap between management and subordinates.

(b) It is nothing but guidelines to juniors from seniors.

(c) Experience is always better in doing direction.

(d) Success rate is more due to valid and correct direction.

(e) It removes confusion among team members.

 Principles of Directing Function:

(a) Integrated objectives:

Effective directing requires that the goals of the organization and the individuals
in the organization should be integrated so that all subordinates develop a sense of
belonging to the organization.

(b) Direct supervision:

The superiors should maintain direct contact with subordinates; informal

relationships facilitate the function of directing.

(c) Participative managerial style:

The subordinates’ morale will be higher when their views are serious incorporated
into the managerial decision making.

(d) Unity of direction:

The direction must be clear and unambiguous and from a single chain of
command, otherwise the authority will be undermined resulting in disorder and
confusion.

(e) Followthrough:

Effective direction demands achievement of results. The results can only be

achieved by being constantly in touch with the development. This requires
continuous supervision, guidance, advice and coaching of subordinates in their
activities to attain the desired goals.

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 Roll of supervisor in Controlling:
In controlling, the managers evaluate how well the organization is achieving its goals
and takes corrective action to improve the performance. Setting standards of
performance. Controlling is an important function of the supervisor. Supervisory
control includes checking on the methods in use and progress of work against the
planned schedule, recording actual performance at regular intervals and reporting
work completed along with deviations, if any, to the managers concerned. Controlling
is one of the important functions of a manager. In order to seek planned results from the
subordinates, a manager needs to exercise effective control over the activities of the
subordinates. In other words, the meaning of controlling function can be defined as
ensuring that activities in an organization are performed as per the plans. Controlling also
ensures that an organization’s resources are being used effectively & efficiently for the
achievement of predetermined goals.

 Controlling is a goal-oriented function.

 It is a primary function of every manager.

 Controlling the function of a manager is a pervasive function.

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 Characteristics of Control:
(a) It is vital action for avoiding losses.
(b) It is dynamic in nature.
(c) It needs at any time.
(d) It is an end function.
(e) It is a flexible activity.
(f) It is a continuous process.

 Essentials of an Effective Control System:

(a) Controlling system should be suitable for the planned objectives.
(b) There should be someone who will take the responsibility of controls.
(c) Control system should be objective in nature,
(d) Control system should not be influenced by any other subjective criteria.
(e) Reporting in control system should be immediate and prompt.
(f) Its focus should be on important and strategic points.
(g) The system should be clear and understandable.
(h) The control system should be economical.

 Techniques used for Control Function:

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 (a) Statistical reports.
(b) Audit.
(c) Personal observation.
(d) Budgetary control.
(e) CPM.
(f) PERT.
(g) Breakeven Analysis.

 Steps in Controlling Function:

(a) Establishment of standards
(b) Measurement of performance
(c) Comparing the activity
(d) Remedial action.

 Scope for Control by Supervisor:

Supervisor has scope to control in following areas:
1. Control over short term policies.
2. Control over department.
3. Control over workers.
4. Control over production.
5. Control over cost of production.
6. Control over cycle time.
7. Control over material.
8. Control over machines.
 Advantages of Controlling:
(a) Systems run as per plans.
(b) Losses in feature are avoided.
(c) Wastage is minimized.
(d) Deviation in process execution is reduced.
(e) Effective work out of the plans.
(f) Proper utilization of resources.

 Actual Resources used:-

Sr. Name of Resource /material Specification Qty Remarks

No

1] Laptop/PC Intel (R) Core( i5 ) due 24 RAM 1

2] Internet - -

 Advantages of Supervisor :-

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 1) Best position to evaluate performance vs. strategic goals
2) Make decision about reward
3) Increased employee satisfaction.
4) Leadership and skill development.
5) Stronger inner-organizational networks.
6) Goal achievement.
7) Facilitates the growth and development of high-potential leaders.

 Disadvantages of Supervisor :-
1) Supervisor may not be able to directly observe performance.
2) Evaluations may be based.
3) Authoritarianism.
4) Disrespect towards employees.
5) Insufficient help provided to employees.
6) Lack of empathy/unforgiving
7) Avoiding honest communication
8) Egoism
9) Allowing negativity and problems to grow

 CONCLUSION:
A congruent approach to support and supervision across all levels of an organisation
helps foster a reflective culture which can engage with emotions and with complexity.

 Skill Developed/Learning outcomes of the Micro-project:-

1. We studied the complete study of supervisor in controlling and directing.
2. We studied that overall management of supervisor
3. We developed our team spirit.
4. We developed our soft skills.

 Applications of this Micro-project:-

1. To learn the different role of supervisor .

2. To understood how to manage workers and influences them to work their best.

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