A Location

B Bedroom Facilities
and Furnishings

C Front Office /
Reception
D Housekeeping

E Food and Beverages

F Recreational
Facilities

G Entertainment

H Engineering and
Maintenance
I General Facilities

J Service and Staff

K Special Facilities
 De Luxe Class
1. The locality and environs including approaches shall be suitable for a luxury hotel of international standard;
2. The facade, architectural features and general construction of the building shall have the distinctive qualities of a
luxury hotel.

*Size
All single and double rooms shall have a floor area of not less than twenty five (25) square meters, inclusive of
bathrooms.
*Suite
There shall be one suite per thirty guest rooms.
*Bathrooms
1. All rooms must have bathrooms which shall be equipped with fittings of the highest quality befitting a luxury hotel
with 24-hour service of hot and cold running water;
2. Bathrooms shall be provided with bathtubs and showers;
3. Floors and walls shall be covered with impervious material of elegant design and high quality workmanship.
*Telephone
There shall be a telephone in each guest room and an extension line in the bathroom of each suite.
*Radio/Television
There shall be a radio a television and relayed or piped-in music in each guest room.
*Cold Drinking Water
There shall be a cold drinking water and glasses in each bedroom.
*Refrigerator/Mini-Bar
There shall be a small refrigerator and a well-stocked bar in each guest room.
*Room Service
There shall be a 24-hour room service (including provisions for snacks and light refreshments)
*Furnishings and Lighting
1. All guest room shall have adequate furniture of the highest standard and elegant design; floors shall have superior
quality wall- to- wall carpeting; walls shall be well furnished with well tailored draperies of rich materials;
2. Lighting arrangements and fixtures in the rooms and bathrooms shall be so designed as to ensure aesthetic as well as
functional excellence.
*Information Materials
Room tariffs shall be prominently displayed in each bedroom plus prominent notices for services offered by the hotel,
including food and beverage outlets and hours of operation, fire exit guidelines and house rules for guests.

There shall be reception, information counter and guest relations office providing 24-hour service and attended by
highly qualified, trained and experienced staff.
*Lounge
There shall be a well-appointed lounge with seating facilities, the size of which is commensurate with the size of hotel.
*Porter Service
There shall be a 24-hour porter service.
*Foreign Exchange Counter
There shall be a duly licensed and authorized foreign exchange counter.
*Mailing Facilities
Mailing facilities including sale of stamps and envelopes shall be available in the premises.
*Long Distance/Overseas Calls
Long distance and overseas telephone calls shall be made available in the establishment.
*Reception Amenities
There shall be a left-luggage room and safety deposit boxes in the establishment.
*Telex and Facsimile
There shall be telex-transceiver and facsimile facilities in the establishment.
Housekeeping shall be of the highest possible standard.
*Linen
There shall be plentiful supply of linens, blankets, towels, etc., which shall be of the highest quality and shall be
spotlessly clean. The linens, blankets and towels shall be changed daily.
*Laundry/Dry Cleaning Service
Laundry and dry cleaning services shall be available in the establishment.
*Carpeting
All public and private rooms shall have superior quality carpeting which shall be well kept at all times.

*Dining Room
There shall be a coffee shop and at least one specialty dining room which are well -equipped, well- furnished and well-
maintained ,serving high quality cuisine and providing entertainment.
*Bar
Wherever permissible by law, there shall be an elegant and well-stocked bar with an atmosphere of comfort and luxury.
*Kitchen
1. The kitchen, pantry and cold storage shall be professionally designed to ensure efficiency of operation and shall be
well-equipped, well-maintained, clean and hygienic.
2. The kitchen shall have an adequate floor area with non-slip flooring and tiled walls and adequate light and
ventilation.
*Crockery
1. The crockery shall be of elegant design and of superior quality,
2. There shall be ample supply of it;
3. No piece of crockery in use shall be chipped, cracked or grazed. The silverware shall be well-plated and polished at
all times.

*Swimming Pool
There shall be a well-designed and properly equipped swimming pool.
*Tennis/Golf/Squash/Gym Facilities
There shall be at least one recreational facility or a tie-up with one within the vicinity of the hotel.

Live entertainment shall be provided.

*Maintenance
Maintenance of all sections of the hotel (i.e., building, furniture, fixtures, etc. shall be of superior standard.
*Airconditioning
There shall be centralized air-conditioning for the entire building (except in the areas which are at a minimum of 3,000
feet above sea level.
*Ventilation
There shall be a technologically advanced, efficient and adequate ventilation in all areas of the hotel.
*Lighting
There shall be adequate lighting in all public and private rooms.
*Emergency Power
There shall be a high-powered generator capable of providing sufficient lighting for all the guest rooms, hallways,
public areas/rooms, and operating elevators, food refrigeration and water services.
*Fire Prevention Facilities
The fire prevention facilities shall conform with the requirements of the Fire Code of the Philippines.
*Outdoor Area
The hotel shall have a common outdoor area for guests ( e.g.,: a roof garden or a spacious common terrace.
*Parking /Valet
There shall be an adequate parking space and valet service.
*Function/Conference Facilities
There shall be one or more of each of the following: conference room, banquet hall (with a capacity of not less than
200 people seated and private dining room.
*Shops
There shall be barber shop,DOT-accredited travel agency/tour counter, beauty parlor,sundries shop.
*Security
Adequate security on a 24-hour basis shall be provided in all entrances and exits of the hotel premises.
*Medical Service
A medical clinic to service guests and employees shall have a registered nurse on a 24-hour basis and a doctor on-call.

1. Professionally qualified, highly trained, experienced, efficient and courteous staff shall be employed;
2. The staff shall be in smart and clean uniforms.
Business Center, limousine service and airport transfers shall be provided.
 First Class
1. The Location and environs including approaches shall be suitable for a first class hotel of international standard;
2. The façade, architectural features and general construction of the building shall have the distinctive qualities of
a first class hotel.

*Size
All single and double rooms shall have a floor area of not less than twenty-five (25 square meters, inclusive of
bathrooms.
*Suite
There shall be one (1 suite per forty (40 guest rooms.
*Bathrooms
1. All rooms shall have bathrooms which shall be equipped with fittings of the highest quality befitting a first class
hotel with a 24-hour service of hot and cold running water;
2. Bathrooms shall be provided with showers and or/bathtubs;
3. Floors and walls shall be covered with impervious material of aesthetic design and high quality workmanship.
*Telephone
There shall be a telephone in each guest room.
*Radio/Television
There shall be a radio, television and relayed piped-in music in each guest room.
*Cold Drinking Water
There shall be cold drinking water and glasses in each bedroom.
*Room Service
Room service shall be provided at selected hours.
*Furnishing and Lighting
1. All guest rooms shall have furniture of very good standard and design; floors shall have good quality carpets; walls
shall well-finished and drapes shall be well-tailored and of good material;
2. Lighting arrangement and fixtures in the rooms and bathrooms shall be well designed ensuring complete
satisfaction functionally.
*Information Materials
Rooms tariffs shall be prominently displayed in each bedroom plus prominent notices for services offered by the
hotel including food and beverage outlets and hours of operation, fire exit guidelines and house rules for guests.

There shall be reception/information counter providing a 24-hour service and attended by qualified and experienced
staff.
*Lounge
There shall be a well-appointed lounge the size of which shall be commensurate with the size of the hotel.
*Porter Service
Porter service shall be provided upon request.
*Foreign Exchange Counter
There shall be a duly licensed and authorized foreign exchange counter.
*Mailing Facilities
Mailing facilities including sale of stamps and envelopes shall be available in the premises.
*Long Distance/Overseas Calls
Long distance/overseas calls shall be made available upon request.
*Reception Amenities
There shall be a left-luggage room and safety deposit boxes.
*Telex Facilities
Telex facilities shall be optional.
Housekeeping shall be of good standard.
*Linen
There shall be adequate supply of linen, blanket, towels, etc. of good quality which shall be kept clean. Linen,
blankets and towels shall be changed daily.
*Laundry/Dry Cleaning Service
Laundry and dry cleaning services shall be available by arrangement.
*Carpeting
There shall be carpets in all bedrooms and the floors of public rooms should be properly covered unless the flooring
is of very high standard.

*Dining Room
There shall be at least one dining room facility which is well-equipped and well-maintained and serving good quality
cuisine and providing entertainment.
*Bar
Whenever permissible by law, there shall be a bar.
*Kitchen
1. the kitchen, pantry and cold storage shall be professionally designed to ensure efficiency of operation and shall
be well-equipped, well-maintained, clean and hygienic;
2. The kitchen shall have an adequate area with flooring and tiled walls and adequate light ventilation.
*Crockery
1. The crockery shall be of good quality;
2. No piece of crockery shall be chipped, cracked or grazed. The silverware shall be kept well-placed and polished
at all times.

*Maintenance
Maintenance of the hotel in all sections (i.e. building, furniture, fixtures, etc. shall be of good standard.
*Airconditioning
At least 75% of the rooms shall be airconditioned (except in areas which are at a minimum of 3,000 feet above sea
level.
*Ventilation
There shall be efficient and adequate ventilation in all rooms.
*Emergency Power
There shall be a high-powered generator capable of providing sufficient lighting for all guest rooms, hallways, public
areas/rooms, and operating elevators, food refrigeration and water services.
*Fire Prevention Facilities
The fire prevention facilities shall conform with the requirements of the Fire Code of the Philippines.
*Parking
There shall be adequate parking space.
*Shops
There shall be a sundries shop.
*Security
Adequate security on a 24-hour basis shall be provided in all entrances and exits of the hotel premises.
*Medical Service
There shall be a registered nurse on a 24-hour duty and a doctor on call.

1. Only qualified and trained, experienced, efficient and courteous staff shall be employed;
2. The staff shall be in clean uniforms.

Facilities for airport transfer shall be provided.

Standard Class Economy Class
 Requirements De Luxe Class First Class
Locality, Environs, Facade, Locality, Environs, Facade,
A Location Architectural features Architectural features

Size, Suite, Bathrooms, Telephone,

Size, Suite, Bathrooms, Telephone,
Bedroom Facilities Radio/Television, Cold Drinking
Radio/Television, Cold Drinking
B Water, Refrigerator/Mini-Bar, Room
and Furnishings Service, Furnishings and Lighting, and
Water, Room Service, Furnishings and
Lighting, and Information Materials
Information Materials

Lounge, Porter Service, Foreign Lounge, Porter Service, Foreign

Front Office / Exchange Counter, Mailing Facilities, Exchange Counter, Mailing Facilities,
C Long Distance/Overseas Calls, Long Distance/Overseas Calls,
Reception Reception Amenities, Telex and Reception Amenities, Telex and
Facsimile Facsimile

Linen, Laundry/Dry Cleaning Service, Linen, Laundry/Dry Cleaning Service,

D Housekeeping Carpeting Carpeting

E Food and Beverages Dining Room, Bar, Kitchen, Crockery Dining Room, Bar, Kitchen, Crockery

Recreational Swimming Pool, Swimming Pool,

F
Facilities Tennis/Golf/Squash/Gym Facilities, Tennis/Golf/Squash/Gym Facilities,

G Entertainment Live entertainment Live entertainment

Engineering and Maintenance, Air-conditioning, Maintenance, Air-conditioning,

H Maintenance Ventilation, Lighting, Emergency Ventilation, Lighting, Emergency
Power, Fire Prevention Facilities Power, Fire Prevention Facilities

Outdoor Area, Parking/Valet, Parking/Valet, Function and

I General Facilities Function and Conference Facilities, Conference Facilities, Shops,
Shops, Security, Medical Service Security, Medical Service

Professional, and customer service Professional, and customer service

J Service and Staff oriented oriented
Business center, limousine, airport
K Special Facilities and tour services
Airport and tour services
 Standard Class Economy Class
Locality, Environs, Facade, Locality, Environs, Facade,
Architectural features Architectural features

Size, Bathrooms, Telephone, Cold Size, Bathrooms, Telephone, Cold

Drinking Water, Room Service, Drinking Water, Room Service,
Furnishings and Lighting, and Furnishings and Lighting, and
Information Materials Information Materials

Reception, Lounge, Porter Service,

Reception, Lounge, Porter Service,
Foreign Exchange Counter, Mailing
Mailing Facilities, Long
Facilities, Long Distance/Overseas
Distance/Overseas Calls, Reception
Calls, Reception Amenities, Telex and
Amenities, Telex and Facsimile
Facsimile

Linen, Laundry/Dry Cleaning Service,

Linen, Laundry/Dry Cleaning Service
Carpeting

Dining Room, Bar, Kitchen, Crockery Dining Room, Kitchen, Crockery

Maintenance, Air-conditioning, Maintenance, Air-conditioning,

Ventilation, Lighting, Emergency Ventilation, Lighting, Emergency
Power, Fire Prevention Facilities Power, Fire Prevention Facilities

Parking, Shops, Security, Medical

Shops, Security, Medical Service
Service

Professional, and customer service Professional, and customer service

oriented oriented

Airport and tour services Airport and tour services