Summary Chapter 20

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SUMMARY CHAPTER 20

CREDIT AND INVENTORY MANAGEMENT


By Fidelia Agatha (2106715765)
Class MK-J
Credit Management
➢ Granting credit generally increases cash
➢ Costs of granting credit :
- Chance the customers will not pay
- Financing receivables
➢ Credit management examines the trade-off between increased sales and the
costs of granting credit
Components Of Credit Policy
• Terms of sale
- Credit period
- Cash discount and discount period
- Type of credit instrument
• Credit analysis : distinguish between “good” customers that will pay and
“bad” customers that won’t pay.
The Cashflow From Granting Credit

Credit Policy Effects


1. Revenue effects
- Delay in receiving cash from sales
- May be able to increase price
- May increase total sales
2. Cost effects
- Cost of the sale is still incurred eventhough the cash from the sale
hasn’t been received
- Probability of nonpayment : some percents of customers won’t pay
product
Total Cost Of Granting Credit
• Carrying costs :
- Required return on receivables
- Losses from bad debts
- Costs of managing credit and collections
• Shortage costs
- Lost sales due to a restrictive credit policy
• Total cost curve = carrying costs + shortage costs
Credit analysis is a process of deciding which customers receive credit
• Gathering information
- Financial statements
- Credit reports
- Banks
- Payments history with the firm
• Determining creditworthness

Credit information :
1. Financial statements : credit reports with customer’s payments history to
other firms
2. Banks : payment history with the company
Five Cs Of Credit
• Character – willingness to meet financial obligations
• Capacity – ability to meet financial obligations out of operating cash flows
• Capital – financial reserves
• Collateral – assets pledged as security
• Conditions – general economic conditions related to customer’s business

Collection Policy
• Monitoring receivables
1. Keep an eye on average collection period relative to your credit terms
2. Use an aging schedule to determine percentage of payments that are being
made late
• Collection policy
- Delinquency letter
- Telephone call
- Collection agency
- Legal action
Inventory Management
• Inventory can be a large percentage of a firm’s assets
• There can be significant costs associated with carrying too much inventory
• There can also be significant costs associated with not carrying enough inventory
• Inventory management tries to find the optimal trade-off between carrying too much
inventory versus not enough
Types Of Inventory
• Manufacturing firm
• Raw material – starting point in production process
• Work-in-progress
• Finished goods – products ready to ship or sell
• Remember that one firm’s “raw material” may be another firm’s “finished goods”
•Different types of inventory can vary dramatically in terms of liquidity
Inventory costs
• Carrying costs – range from 20% to 40% of inventory value per year
• Storage and tracking
• Insurance and taxes
• Losses due to obsolescence, deterioration, or theft
• Opportunity cost of capital
• Shortage costs
• Restocking costs
• Lost sales or lost customers
• Consider both types of costs, and minimize the total cost
Costs Of Holding Inventory
Inventory Management
The ABC Approach
• Classify inventory by cost, demand, and need
• Those items that have substantial shortage costs should be maintained in larger
quantities than those with lower shortage costs
• Generally maintain smaller quantities of expensive items
• Maintain a substantial supply of less expensive basic materials

The EDQ Model

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