SAP Plant Maintenance
SAP Plant Maintenance
SAP Plant Maintenance
SAP
Plant Maintenance Notifications
Revised – 12/19/2018
SAP – Plant Maintenance Notifications
TABLE OF CONTENTS
Support for SAP Plant Maintenance ...........................................................................................................................3
Overview of SAP Plant Maintenance Notifications ....................................................................................................4
Overview.................................................................................................................................................................4
Crisis Items..............................................................................................................................................................4
Glossary of Terms .......................................................................................................................................................5
Plant Maintenance Notification .............................................................................................................................5
Work Order .............................................................................................................................................................5
Notification Type ....................................................................................................................................................5
Transaction Types ...................................................................................................................................................5
Functional Location ................................................................................................................................................5
Status ......................................................................................................................................................................5
Types of Plant Maintenance Notifications .................................................................................................................6
Logging In and Out......................................................................................................................................................7
Logging In................................................................................................................................................................7
Logging Out.............................................................................................................................................................7
Change your Password ...........................................................................................................................................7
Adding the PM Notification to your Favorites List .....................................................................................................8
Add Transaction Code ............................................................................................................................................8
Display Transaction Codes ......................................................................................................................................8
Delete Transaction Code ........................................................................................................................................8
Creating a PM11 (Plant Maintenance Notification) ...................................................................................................9
Creating a PM11 Notification (General Maintenance/Repairs) .............................................................................9
Description Examples .............................................................................................................................................9
Sap Building & Functional Space Codes .................................................................................................................. 11
Building Codes ..................................................................................................................................................... 11
Function Location Codes ..................................................................................................................................... 11
Print Notification ..................................................................................................................................................... 12
Search for PM Notification Number .................................................................................................................... 12
Creating a PM15 Notification (Custodial Run Change)............................................................................................ 13
Creating a PM15 Notification (Custodial Run Change)........................................................................................ 13
Description Examples .......................................................................................................................................... 13
Overview of a PM41 Notification – Special Order................................................................................................... 14
Document Updates
You may contact the following offices for assistance with the SAP Plant Maintenance system:
Security – Logins
securityspecialist@sbcusd.com
(909) 386-2550
Important: To request an install of the SAP software program, contact the I.T. Help Desk at (909)
888-4357 or email helpdesk@sbcusd.com.
Important: To request a login account, have your site administrator send an email to
securityspecialist@sbcusd.com and request access to the SAP Plant Maintenance
system.
A Plant Maintenance Notification is a request to have work done at your site by the Maintenance and
Operations Department.
Important: If there is a facility crisis, first call Maintenance & Operations at (909) 388-6100. Then,
create a follow up notification in SAP, so that the emergency is documented.
OVERVIEW
Principals, Secretaries, Building Administrators, and Service Center personnel will initiate
Maintenance Notifications for Maintenance & Operations.
Notifications are not an authorization to perform maintenance work activities but a request
for services. A Maintenance Order represents the authorization to perform maintenance
work activities.
Factors such as problem/resolution determination, required resources and availability,
required parts/materials and availability, financial resources required, and funding availability
all affect the response to the notification. Proper classification of a Maintenance Notification
is also an essential part of this process.
CRISIS ITEMS
Gaseous or Chemical Odors Power Outages
Broken Windows Roof Leaks Not Associated with Rain
Sink Holes Activated Fire Alarm
No Hot Water in Kitchen/Child Flooding Inside/Outside
Care
Signs of Smoke or Fire Windows or Doors that Cannot be
Secured
Excessive Water Leakage
GLOSSARY OF TERMS
WORK ORDER
The work order is the document that gives the “go-ahead’ for maintenance work to proceed. It
contains the plan of where, when, how, and by whom the work will be done.
NOTIFICATION TYPE
The notification type determines the kind of maintenance and the department scheduled to do the
work. Notifications can be corrective (11) or special order (41). Notification types PM 11-53 are
created by the sites and will go to Maintenance & Operations, PM 71-73 are only created by Nutrition
Services staff.
TRANSACTION TYPES
Create Plant Maintenance Notifications IW21
Change a Plant Maintenance Notification IW22
Check status of a Plant Maintenance Notification or Work IW23
FUNCTIONAL LOCATION
A functional location refers to an organization unit that is to be maintained, such as a school or other
building site for example: Belvedere Elementary 01-108.
STATUS
This lets everyone know what the progress is for any particular work order. There are several
business transactions involved in issuing a work order status: Posting time and other follow-up costs
after the job has been technically completed (TECO).
FACILITY CORRECTIVE (11) — This is maintenance that will fix something that is broken. This is
the type that you will create most often. For Example: fixing an air conditioner problem or
broken window.
FACILITY SPECIAL ORDER (41) — This is a non-maintenance upgrade that is funded by the site.
For example: a special order could be the building a new fence.
FLEET CORRECTIVE (51) — This is maintenance that will repair a vehicle. For example: a
radiator leak, flat tire, or tail light out.
FLEET SPECIAL ORDER (53) — This is a non-maintenance upgrade. For example: installing
additional lights, modifying a trailer, installing a lift gate, or auto body repair due to an
accident.
NUTRITION CORRECTIVE (71) (Nutrition Services Staff only) — This type is maintenance that
will fix something that is broken in a kitchen. The item being reported is not in the walls, floor,
or ceiling. An exception to this might be an outdoor BBQ at a High School. For example: a
walk-in freezer temperature is too high.
NUTRITION SPECIAL ORDER (73) (Nutrition Services Staff only) — This is a non-maintenance
upgrade that is funded by the site. For example: a special order could be the building a new
fence.
LOGGING IN
1. Double-click the SAP Logon icon on your desktop.
This will open the SAP Logon window.
2. Click on the Connections folder in the left pane, and then SAP System in the right pane.
If these items are missing, contact the I.T. Help
Desk at (909) 888-4357.
3. Click the Log On button in the upper left.
This will open the SAP login screen.
4. In the User field, enter the user name given to you
by the I.T. Security Specialist.
5. In the Password field, enter
the password given to you by
the I.T. Security Specialist or
the one you created.
6. Press the Enter key or click the
Enter icon.
Note: SAP will force you to change your password when logging in for the first time. Enter a New
password and Confirm the password. The next time you log in, you will have to use your new
password.
LOGGING OUT
1. Click on System in the Standard Tool bar.
2. Click on Log off.
If you do not see the menu bar, use the Log off icon.
Note: Read all system messages to make sure you save any data that you have entered.
The steps in this lesson will show you how to add an SAP transaction code to your Favorites folder on
the SAP Easy Access Menu.
Note: If the Command Field is missing, click the expand arrow, top left corner of screen, to unhide
it.
9. The available rooms for that building will appear. Double click on the room that applies.
10. Enter a detailed description for this PM notification.
DESCRIPTION EXAMPLES
The Description entry MUST HAVE A DETAILED DESCRIPTION OF WHAT THE PROBLEM IS.
Example: ROOM D-2 A/C blowing hot air.
If there is a toilet leaking, writing “toilet” is not sufficient. Please write A-wing girls’ restroom toilet
leaking.
Graffiti may be listed as “throughout site” here. A vandalism report will be created for each graffiti
notification.
Air Conditioning must be separated by wings. Do not put separate wings on the same work order. Do
not state that an entire wing is without air conditioning unless every room is verified.
All other problems must be separated by classroom. Each job must have its own separate work order.
Do not combine jobs on one work order even if all jobs are the same type of problem.
Example: J-1 no power to electrical outlet, or, B-3 no power to electrical outlet, or, B-3 Lights are not
turning on
Each of these must have their own notification made.
11. Click the Save icon (Standard toolbar) to save the notification.
12. Write down the Notification # (very bottom left corner) so that
you can refer to it whenever you call Maintenance and Operations.
Note: Once you exit this screen, the notification number disappears.
BUILDING CODES
A, B, C, etc.--building identification letter
ADM--administration
AUD—auditorium (Pacific, San Bernardino, San Gorgonio schools only)
CAF--food service area, kitchen
EXT--playground, parking lots, grass, trees (use building letter and EXT below for items on or attached
to the exterior of buildings)
MU--multi-use room, student dining
PE --all buildings in PE area
FUNCTION LOCATION CODES
CIL--ceiling area or above ceiling area (non A/C or non-Plumbing)
DOR--doors, hardware, locks
EQU--equipment, office machines, movement of supplies, fire extinguishers
EXT--exterior of building (use with building letter only for items on or attached to the exterior of
buildings use with EXT above for items that are not attached to building but are outside)
FLR--floor, carpet, tile or anything attached to the floor which must be moved (non A/C or non-
Plumbing)
HVA—air conditioning, heating, ice machines in PE areas or Staff Rooms
PLU--plumbing, any piping, plumbing fixtures, water heater
ROF--roof, roofing materials, top of buildings (non A/C or non-Plumbing)
WAL--walls to be used for any service which will penetrate walls or deface them, such as hang
pictures, install phones, move walls or cut holes in them (non A/C or non-Plumbing)
WIN--windows, replace glass, repair window frames
PRINT NOTIFICATION
Important: Print your Notification immediately. Once it becomes a Work Order, it cannot be
printed.
1. From the SAP Easy Access menu, in the Command Field, enter IW23 and press Enter.
The Notification # that you just created should be displayed in the field. If not, type it in.
2. Click in the Notification field and press Enter.
Skip Steps 3 through 6 if you know the notification number.
Note: If your notification has already been turned into a Work Order, use your Print Screen (PrtScn)
button on your keyboard in order to print.
Note: If the Command Field is missing, click the expand arrow, top left corner of screen, to unhide
it.
DESCRIPTION EXAMPLES
We have added two kindergarten rooms B-1 and B-2. Please add this to one of our night runs. Night
Run B does the other three kindergarten rooms C-2, K-1, and K-2. Also, Jane Doe, who is doing Night
Run B, feels her run already has more work than John Doe’s Night Run A.
Room B-7 is missing from the run sheet and Night Run A cleans this room. Also, trashing of C-3
through C-6 is not on the run either.
Our day custodian takes the flags down, but it is on the night custodian’s run. Can you make this
change?
Each of these must have their own notification made.
7. In the Reported by field, type the last name and first initial of the person reporting the
problem.
You have up to 12 characters to enter a name.
8. Click the Save icon to save the notification.
9. Write down the Notification # (very bottom left corner) so that you can refer to it whenever
you call Maintenance and Operations.
10. Print using instructions above.
Note: Once you exit this screen, the notification number disappears.
Special Order notifications are different than a normal notification in that your department pays for
the maintenance being requested. The flowchart that appears below details the path a special order
notification takes and the approvals needed before the work can begin.
Start
No
Finish
Note: The grey boxes are tasks the approver takes in the process.
Note: Administrator names noted above may change at any given time within SAP.
This type of notification incurs charges to a budget that you will identify. It is used for things like
building and mounting a bookshelf, making extra keys, installing an overhead projector, resurfacing
the parking lot, or transferring equipment from site-to-site.
Note: Equipment transfers from site-to-warehouse and vice versa, records storage, shredding, and
recycling, do not require a PM Notification. Contact the Warehouse Department at (909)
388-6137 for more information on these types of transfers.
1. From the SAP Easy Access menu, in the Command Field, enter IW21 and press Enter.
Note: If this is a site-to-site equipment transfer, enter the BU-133 number into the description field.
See instructions on how to enter a PM Notification for site-to-site equipment transfers in this
manual.
FUNDS CENTER
1. Enter a Fund Center number.
The first 3 numbers are your “School” code (795).
The second 3 numbers are the “Management” code (174).
The last 4 numbers are the “Goal” code, which are usually 0000 for Undistributed or 1110
for Regular General Education.
FUND
2. Enter a Funds number.
The Fund in SAP is the combination of the “Fund” code (01), “Year” (18) and “Resource”
(0113) in Financial 2000. Contact your Budget Analyst for assistance with this.
FUNCTIONAL AREA
3. Enter a Functional Area number.
The Functional Area in SAP is the same as the “Function” in Financial 2000.
Generally, you will use 1000 for Instructional or 2700 for School Administration.
4. Click the Save icon.
5. Write the notification number down (very bottom left corner) on your original paperwork.
This number will disappear when you navigate to another screen.
6. Let your site administrator know that the notification is ready for them to approve. Give them
the notification number you wrote down from the previous step so they can login to SAP and
open the notification in change mode (Transaction Code IW22).
Note: refer your site administrator to the Electronic Approvals for Administrators manual for
instructions on how to approve and send the notification via SAP email to Maintenance and
Operations for further processing.
Note: check the status of the notification once or twice a week to make sure it is moving through
the SAP system. Refer to the steps in the next chapter for instructions on how to monitor PM
Notifications within SAP.
Important: before you enter an Equipment Transfer notification into SAP, complete the Equipment
Transfer form (BU-133) and make a note of its record number. This number will be
entered into the PM Notification’s description box. Send the completed Equipment
Transfer form via pony mail to Inventory Control for processing.
1. From the SAP Easy Access menu, in the Command Field, enter IW21 and press Enter.
Note: If the Command Field is missing, click the expand arrow, top left corner of screen, to unhide
it.
Important: write the notification number down (shown on very bottom left corner) on your original
paperwork. This number will disappear when you navigate to another screen.
11. Let your site administrator know that the notification is ready for them to approve. Give them
the notification number you wrote down from the previous step so they can login to SAP and
open the notification in change mode (Transaction Code IW22).
Note: refer your site administrator to the Electronic Approvals for Administrators manual for
instructions.
Check the status of the notification once or twice a week to make sure it is moving through
the SAP system. Refer to the steps in the lesson for instructions on how to Check Status of PM
Notifications.
Note: if the Create Document and Send window does not appear, click the minimize icon in the
upper right corner of the SAP window to see if this window has opened behind the current
window.
3. In the Document contents tab, type the reason you are sending
the e-mail.
Example: Please approve or Equipment transfer.
4. Click in the first available Recipient field.
5. Click the icon to the right of Recipient field.
6. Type the last name in the Find field.
Note: This has to be a user that has permission to use SAP.
Use these steps if you want to check to see if your SAP E-Mail was sent.
1. From the SAP Easy Access menu, click on the SAP Business Workspace
icon.
2. Click on the Outbox icon, and then click on the Document item.
The SAP Emails that you have recently sent will appear on the right.
You should see the email you just sent. If not, repeat the steps.
3. Click the Back icon to return to the SAP Easy Access menu.
LISTING/PRINTING PM NOTIFICATIONS
LISTING
1. From the SAP Easy Access menu, in the Command Field, enter IW23 and press Enter.
2. Click the Find Entries icon to the right of the field.
3. Select the Notification Status you wish the list to include. You can choose one or more.
4. Enter 01- (a dash), your Functional Location number followed by an asterisk (01-###*).
5. Enter a Beginning and Ending Notification date in the Notification date field.
6. Click the Execute icon.
7. If you get a message that you do not have permissions….click the green check mark icon.
Your list appears. You can right-click on the column headings to sort them.
PRINT
1. Go to List in the top menu bar.
2. Hover over the Save option.
3. Click on File……
4. Select the Spreadsheet radio button.
5. Click the green check mark icon.
You can change a Notification until you send it. After it has been sent, you cannot change what has
already been done, you can only add to it. Once it becomes a Work Order, you would have to contact
Maintenance and Operations for any changes.
1. From the SAP Easy Access menu, in the Command Field, enter IW22 and press Enter.
The Notification # that you just created should be displayed in the field. If not, type it in.
2. Click in the Notification field and press Enter.
3. Click in the Description box and enter additional text below the existing text.
4. Click the Save icon to save the notification.
CANCELLING A PM NOTIFICATION
1. Look up the notification number.
You will be asked for this number when you request a cancellation.
2. Contact the Maintenance and Operations department at (909) 381-6100 and state that you
need to cancel a notification.
Note: Once the notification has been cancelled, you will see NOCO within the Notification Status
field.