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    Biometric Device Driver Help File For HU20HU20AHU20AP

    Uploaded by

    veeranjaneyulu
    This document provides instructions for installing SecuGen biometric device drivers on Windows 7 or higher. It involves uninstalling default drivers, disabling driver installation from Windows Update, connecting the device, and installing universal legacy drivers from SecuGen's website. The installation process is tested by capturing fingerprints using the included sgdx_v504 utility program.

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    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd

    Biometric Device Driver Help File For HU20HU20AHU20AP

    Uploaded by

    veeranjaneyulu
    48 views8 pages
    This document provides instructions for installing SecuGen biometric device drivers on Windows 7 or higher. It involves uninstalling default drivers, disabling driver installation from Windows Update, connecting the device, and installing universal legacy drivers from SecuGen's website. The installation process is tested by capturing fingerprints using the included sgdx_v504 utility program.

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    Biometric_Device_Driver_Help_File_for_HU20HU20AHU20AP

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    This document provides instructions for installing SecuGen biometric device drivers on Windows 7 or higher. It involves uninstalling default drivers, disabling driver installation from Windows Update, connecting the device, and installing universal legacy drivers from SecuGen's website. The installation process is tested by capturing fingerprints using the included sgdx_v504 utility program.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    48 views8 pages

    Biometric Device Driver Help File For HU20HU20AHU20AP

    Uploaded by

    veeranjaneyulu
    This document provides instructions for installing SecuGen biometric device drivers on Windows 7 or higher. It involves uninstalling default drivers, disabling driver installation from Windows Update, connecting the device, and installing universal legacy drivers from SecuGen's website. The installation process is tested by capturing fingerprints using the included sgdx_v504 utility program.

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    © All Rights Reserved
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    You are on page 1of 8

    Secugen Biometric Device Drivers

    Help File
    INDEX

    1) Windows Configration

    2) Uninstalltion of Default Drivers

    3) Installation Process

    SecuGen India Pvt Ltd Page 1


    1.Windows Configration

     Do not connect Biometric Device first. If Connected Remove the Device

    Please note You need to use Windows 7 SP1(Service Pack 1) or Later Version for
    Secugen Device

     Select the Start Window & Click on “Control Panel”

     In Control Panel Click on “Program & features” or you will see Uninstall a Program .

    SecuGen India Pvt Ltd Page 2


     Uninstall all the Program with Secugen Name Like Secugen WBF, Secugen FMA, Secugen
    Hamster Pro 20 etc

     Note : Do not Uninstall Secugen RD Service & Secugen WEB API

    IMP Note: Follow the below steps only if using Windows 7 OS System. If using Windows 8 or
    higher version go directly go to Universal legacy device drivers steps @ Page 7

     Select Start Window then move your mouse to “computer” & right click on it , then go to
    “properties”

    OR

     On Desktop you will see Computer Icon Select & Right click on it & go to properties

    SecuGen India Pvt Ltd Page 3


     In “System” (After Clicking on Properties SYSTEM Tab will be opened)

     Select 1) “Advanced System Setting” then


     Click on 2) “Hardware” Tab then
     Select 3) “Device installation Setting”.
     You will get 2 options Select “No let me choose what to do”
     Then in below 3 options Always Select “Never install driver software from windows
    update”
     Click on “Save Changes” .

    Note : Please use the below image for above steps .

    SecuGen India Pvt Ltd Page 4


     Now Connect your Biometric Device & In System Select Device Manager then See connected
    Biometric devices .

     If Biometric Device Shows “Secugen Fingerprint Device” OR “SecuGen USB U20 FRD” Follow
    the un installation Process

     If Biometric Device Shows In Other Device as “Secugen USB U20” or “unknown device” then
    Install Drivers

    IMPORTANT : IF YOU CONNECT BIOMETRIC DEVICE TO YOUR SYSTEM RED LIGHT SHOULD BLINK
    ON THE SENSOR , IF NOT PLEASE MAIL TO support@secugenindia.com

    SecuGen India Pvt Ltd Page 5


    2.Uninstalltion of Default Drivers

     In “Device Manager” Expand Biometric Device then Right Click on “Secugen fingerprint
    device” OR “SecuGen USB U20 FRD” & Click on Uninstall Device.

     Click on the check mark “Delete the drivers software for these device” then select Uninstall

     Then Disconnect the Biometric Device from your machine & Restart your machine .

     After Restarting your machine Connect your Biometric device & follow the installation Process

    SecuGen India Pvt Ltd Page 6


    3. Universal Legacy Device Drivers Installation Steps
    Go to https://secugen.com/drivers/ website In Legacy Drivers Click on “SecuGen Legacy Drivers
    Installer”

    Download & Extract the SecuGenLegacyDriverInstaller_**.zip File

    Run the Setup file SgDrvSetupUniversal.exe with administrator

    Tick mark on Licensee Term & conditions then select Install wait for few minutes It Will Install
    SecuGen Universal legacy drivers

    In Device Manager You will be able to see the drivers are loaded in Fingerprint Devices

    SecuGen India Pvt Ltd Page 7


    Test Finger print capture

     To Check the Fingerprint Capture Open the sgdx_v504.exe Utility which you can get in
    SecuGenLegacyDriverInstaller_21 File

    Click on Init (i.e it will initialize Biometric Device for Capture) Now place your finger on Biometric Device & Click
    on Capture , It will give you Finger print image .









    To Capture multiple times Select Continuous capture or Auto capture features .

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