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Universitatea de Stat din Moldova

DEPARTAMENTUL DE LIMBA ENGLEZĂ ŞI LIMBA FRANCEZĂ SPECIALIZATE

Test
Pentru examenul în scris la Limba Engleză de Afaceri
Facultatea Ştiinţe Economice (Frecvența redusă/online)

Şef Departament_________

Anul I Grupa BA212 Studentul(a) Cîrlig Andreea


Examinatori: Ionașcu Ina

Subiectul I – Cunoaștere și Înțelegere (24 puncte)


Read the following text and answer the questions below:

Soft Skills

The skills of the 21st century comprise skills, abilities, and learning dispositions that have been identified as
being required for success in 21st century society and workplaces by educators, business leaders, academics,
and governmental agencies. This is part of a growing international movement focusing on the skills required for
students to master in preparation for success in a rapidly changing, digital society. Many of these skills are also
associated with deeper learning, which is based on mastering skills such as analytic reasoning, complex problem
solving, and teamwork. These skills differ from traditional academic skills in that they are not primarily content
knowledge-based.

When thinking about careers, professional advancement, or even job hunting, we usually emphasize so-called
hard skills, meaning skills that are directly connected to our ability to perform a particular task or do a certain job.
These skills can be evaluated or measured, as they are the result of degrees, certificates, specialized knowledge,
seminars, continuing education, vocational training, and so on.

Soft skills, on the other hand, are more difficult to measure or quantify, as they usually do not come from a
degree or specialized training, but from life experience, personality, and attitude. They are often called "people skills,”
as they typically relate, in some form, to how we deal or interact with other people. For example: Are we able to
motivate and lead people? Can we communicate well with others? Some commonly mentioned soft skills would
include, among others: creativity, team work, written and verbal communication, management and leadership,
flexibility, and organization. These types of skills are important, as they help to form a well-rounded person and
employee. They can provide a competitive edge in a job search. Soft skills are relevant to just about every industry or
job, because people are always key, in one way or another. For both a job-seeker and an employer, these are so-called
"transferable skills,” and are highly sought after. The employee can utilize these soft skills across various jobs or
settings, and this is also a plus for employers, which look favorably on adaptability and strong interpersonal skills.

During the latter decades of the 20th century and into the 21st century, society has undergone an accelerating
pace of change in economy and technology. Its effects on the workplace, and thus on the demands on the educational
system preparing students for the workforce, have been significant in several ways. Beginning in the 1980s,
government, educators, and major employers issued a series of reports identifying key skills and implementation
strategies to steer students and workers towards meeting the demands of the changing workplace and society.

1. Circle the correct answer a) b). or c) to complete the statements below: (10 p)

1. Hard skills are directly connected to performing...

a) a particular task or certain job b) measurements. c) quantities d) motivation

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2. One example of a soft skill would include...

a) employee benefits b) a specific job. c) written and verbal communication d) continuing education

3. Soft skills are also...

a) semi-soft b) hard skills c) industrial skills d) transferable skills

4. Soft skills are often called...

a) vocational skills b) people skills c) light skills d) irrelevant

5. Another soft skill would be when one...

a) motivates and leads people b) goes to a seminar. c) transports people. d) gets a college degree

2. Make up one sentence with the following words from the text: (10p)

a.workforce - In order to have a good result and an appreciable activity at work , you must have a strong
workforce.

b. employee - Every employer has the responasability to carry out the work as well as possible and to gather
a good workforce that merts its requirements and in turn pays good wages.

c. motivate - A strong person has the power to motivate someone to achieve their goals and that is a very
important thing for those who need motovation.

d. competition - Competition is a welcome thing at work or in any other case, because when someone
competes it means that they have a goal that they want to be better and everyone tends towards it.

e. adaptability - Teachers show adaptability when they flexibly agree to teach science and math, although
she has not been trained in these areas.

3. Define the following terms: (4 points)


a) Brand loyalty - Brand loyalty is when a customer continues to buy only from one company, not
because it is the only option, but because he trusts that company.
b) Product endorsement - When a product is recommended or its virtues are stated by a celebrity in a
written or public statement or by a professional group, it is called product support.
c) Logo- Logo is a graphic representation or symbol of a company name, trademark, abbreviation,
etc., often uniquely designed for quick recognition.
d) Slogan - A slogan is a short phrase that is easy to remember. Slogans are used in advertisements and
by political parties and other organizations who want people to remember what they are saying or selling.
Subiectul II – Aplicare și Analiză (32 puncte)

1. Use the words in the box to complete the text below:(15p)

strength volunteer to focus background skills

searching for computer programming segment references internship

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Henry graduated from college with a degree in Elementary Education, and began searching for (1) jobs.
While doing an internship (2) previously as a university student, he discovered his greatest strenght(3) and
interest was teaching children in a regular classroom setting. He also had previous volunteer(4) experience
as a camp and youth counselor. He therefore decided to focus(5) his job hunt on elementary schools in his
state. First, he prepared and printed a neat and comprehensive CV, highlighting his educational
background(6), work and volunteer experiences. He then added a section pointing out his other skills(7) in
such areas as foreign languages and computer programming(8). Finally, he added a segment(9) about his
interests, and listed some personal references(10). Once the CV was ready, Henry checked for job openings
daily. Much of his search was done on the internet, researching elementary schools in the area - there were
none in his hometown, which was just a tiny village. He also chatted with people and asked his
acquaintances about any job openings, as he'd heard that this kind of "networking” was important. He also
checked internet job boards.

2. Choose the correct option to complete each of these sentences. (9p)


1. Selim believed he deserved a promotion , so he just asked his boss for one.
a) target b) progress c) promotion

2 It is useful to set your own goals and to think about the skills you need to reach them.
a) reach b) make c) master

3 In many countries, there are very few career opportunities for people without formal qualifications.
a) plans b) breaks c) opportunities

4 It is very inconvenient to have to work overtime when you have young children.
a) flexitime b) overtime c) time off

5 Anika attends lots of professional development seminars because she wants to make a career move.
a) take b) make c) earn

6 If you want to get progress in your career, you have to have clear short- and long-term goals.
a) ahead b) progress c) the sack

7 ‘Bright Sparks’ is an agency that helps school leavers decide on a career plan.
a) offer b) decide c) take

8 It is not enough just to do your best; you need to have ambitions as well.
a) make b) work c) do

9 Sales representatives often earn a bonus in addition to their salary when they achieve their targets.
a) money b) living c) bonus

b) Write the verbs in brackets in the correct tense: present simple or present continuous. (8p)

‘I’m pleased to tell you that our company [expand] expanding 1 rapidly at present. We [open] opening2 new
stores all the time. Soon we will have stores in all the major towns across the country, and right now we
[recruit] recruiting3 over 100 new staff to work in them. As you know, we normally [sell] sell4 men’s
clothing. But our plan now is to extend our range and to include clothing for women and children as well.
We [know] know 5 that our customers [like] like 6 the informal style of our stores, and that style is now our
trademark.’We really ( hope) hopes 7 that our new product is going (be) to be 8a real succes

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Subiectul III – Sinteză și Evaluare(44 puncte)
1. You have received an e-mail with an attached job advertisement. You decide o apply for the job.
Write a cover letter of 100 to 120 words for the job advertised. (18 points)
(Criteria for evaluation: Structure - 5 points, Vocabulary - 4points, Grammar - 5points, Number of words-4 points)

Wanted
OFFICE MANAGER
Do you enjoy the excitement of running your own job? Are you resourceful, sociable, and well-
organised? Can you operate under stress? Can you manage up to 30 staff? Are you a competent English
speaker?
To apply, email your cover letter to Geoffrey Walker:g.walker@actel-communications.com.

Hello, my name is Andreea Cîrlig and I am 21 years old.

I am interested in your vacancy at all times want to tell you that I am ready to
meet all the requirements that will be required of me. I speak Romanian, but I am
also fluent in Russian and English. I enjoy interacting with new people,
communicating and learning as many new things as possible. I am a punctual,
ambitious and creative person, so I can easily find a solution to any problem. I am
at all times ready for new challenges and I like to dedicate my time to visible
results. I always have ideas ready to change something, for any invitation I have
plan B. I know the computer well and I do well with ads on social media. I have 1
year of experience, where I worked as an administrator of an online clothing store.

I am confident and every time strive for success.

I look forward to hearing from you. Thank you and I hope you will accept my
request!
2. Comment on the following: The Role of a leader is to inspire and motivate staff as well as develop
talent within the organization. Formulate your answer in 120-150 words (26 points)

(Criteria for evaluation: Structure - 6 points, Vocabulary - 7points, Grammar - 7points, Number of words-6 points)

The leader is the person who runs the entire business of a company, but the
thing that none of the leaders should forget is that without the staff and the image it
has, it would not be possible to achieve those goals that it aims at.

Domination or the ability to influence people is undoubtedly an important


quality of a leader, because it is difficult to imagine how you can effectively
manage people without influencing them. By definition, leadership means being
able to influence subordinates and motivate them to work towards a common goal.
The motivation and inspiration that a leader can give to the whole team is what

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leads to improvement and increases the desire to work. At the same time, any
leader tends to have only competent people in his team, so it is good when
organizing certain outings or creative projects where the hidden skills of many
employees are observed. It is also good that each employee is systematically sent
to refresher courses or seminars.

In conclusion, I can say that a good leader is one who is always close to his
employees, is the one who gives an impetus to everyone to self-affirmation, and
only with a good leader can the company achieve great success.
Barem:
1 2 3 4 5 6 7 8 9 10
1-4 p. 5-9 p. 10-15p. 16-23 p. 24-39 p. 40-55 p. 56-71 p. 72-87 p. 88-95p. 96-100p.

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