Operators Manual: Snapshot 2

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7200 | USA / CA : (800) 746-2255

OPERATORS MANUAL
SNAPSHOT 2
V1.2 AND ABOVE

© LAI Games
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LAI Games

Correspondence regarding this machine should be addressed to your closest LAI Games
office, or LAI Games Distributor.
For contact details, refer to the back page of this manual.

© LAI Games
Copyright Notice:
Authorization is hereby provided to you to copy this manual in
its entirety provided such copies are used for non-commercial
purposes and solely for use with
LAI Games products. This authorization is specifically
conditioned to include all legends, copyright, proprietary and
other notices which appear herein are unaltered on any and all
copies you make.

LAI Games
sales@laigames.com www.laigames.com

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Table of Contents
SAFETY PRECAUTIONS ....................................................................................................................... 7
MACHINE INSTALLATION AND INSPECTION ....................................................................................... 8
INTRODUCTION ............................................................................................................................. 9
DESCRIPTION ................................................................................................................................. 9
SNAPSHOT 2 COMPANION APP .................................................................................................. 9
PACKAGING ....................................................................................................................................... 9
CONTENTS ..................................................................................................................................... 9
SPECIFICATIONS............................................................................................................................. 9
DIMENSIONS.............................................................................................................................. 9
ELECTRIC SUPPLY ....................................................................................................................... 9
ASSEMBLY ............................................................................................................................... 10
GAMEPLAY AND MODES .............................................................................................................. 12
HOW TO PLAY .......................................................................................................................... 12
ATTRACT MODE ....................................................................................................................... 12
PLAY MODE ............................................................................................................................. 12
OPERATION ..................................................................................................................................... 13
OPERATOR MENU GUIDE ............................................................................................................. 13
GAME SETTINGS .......................................................................................................................... 14
COIN SETTINGS ........................................................................................................................ 14
BONUS CREDITS ....................................................................................................................... 14
FREE PLAY SETTINGS ................................................................................................................ 15
SOUND SETTINGS..................................................................................................................... 15
AUDITS ........................................................................................................................................ 16
INPUT AND OUTPUT TESTS .......................................................................................................... 17
LAMP TESTS ............................................................................................................................. 17
INPUT TESTS ............................................................................................................................ 17
AUDIO TESTS ........................................................................................................................... 17
ERRORS ....................................................................................................................................... 18
CURRENT ERRORS .................................................................................................................... 20
ERROR HISTORY ....................................................................................................................... 20
ERROR SETTINGS ..................................................................................................................... 20
PRINTER ...................................................................................................................................... 20
SYSTEM SETTINGS........................................................................................................................ 21
PHOTO STORAGE ..................................................................................................................... 21
SCREEN CALIBRATION .............................................................................................................. 21
CAMERA ALIGNMENT .............................................................................................................. 21

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TIME AND DATE SETTINGS ....................................................................................................... 21


SYSTEM DIAGNOSTICS ................................................................................................................. 21
COPY LOGS .............................................................................................................................. 21
LANGUAGE .................................................................................................................................. 21
NETWORK SETTINGS .................................................................................................................... 22
CONNECT TO A NETWORK ....................................................................................................... 22
TEST CONNECTION .................................................................................................................. 22
BOOTH REGISTRATION ................................................................................................................ 22
SECTION A: SERVICE INSTRUCTIONS ................................................................................................ 23
LOCATING AND ACCESSING PARTS .................................................................................................. 23
CABINET REAR ......................................................................................................................... 23
OPERATOR PANEL – SERVICE CONTROLS .................................................................................. 24
MONITOR CONTROLS .............................................................................................................. 24
PARTS DESCRIPTION .................................................................................................................... 25
SPEAKERS ................................................................................................................................ 25
COUNTERS ............................................................................................................................... 25
BUTTONS ................................................................................................................................. 25
VOLUME KNOB ........................................................................................................................ 25
POWER INLET/MAINS SWITCH ................................................................................................. 25
POWER SUPPLY........................................................................................................................ 25
LAMPS ......................................................................................................................................... 26
COIN DOOR LAMPS (LED) ......................................................................................................... 26
BUTTON LAMPS (LED) .............................................................................................................. 26
BOOTH LIGHTING (LED) ............................................................................................................ 26
MAINTENANCE ............................................................................................................................ 26
EXTERIOR ................................................................................................................................. 26
INTERIOR ................................................................................................................................. 26
SECTION B: TECHNICAL DETAILS ...................................................................................................... 27
POWER SUPPLY ........................................................................................................................... 27
COIN OPTIONS REFERENCE GUIDE ............................................................................................... 28
CARD SYSTEM REFERENCE GUIDE ................................................................................................ 28
SECURITY DONGLE ....................................................................................................................... 29
QUIXANT QXi-200 ........................................................................................................................ 29
FB194 CONNECTOR WIRING ........................................................................................................ 30
FUSES ...................................................................................................................................... 30
CONNECTORS .......................................................................................................................... 30
J1 – Indicators .......................................................................................................................... 30

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J2 – Quixant I/O ....................................................................................................................... 30


J3 – Quixant I/O ....................................................................................................................... 31
J5 – Quixant I/O ....................................................................................................................... 31
J8 – Counter/Meter Connection................................................................................................ 31
J9 – Power Input ...................................................................................................................... 31
J11 – Indicator ......................................................................................................................... 32
P1 – Game Inputs..................................................................................................................... 32
WIRING DIAGRAMS ......................................................................................................................... 32

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SAFETY PRECAUTIONS
The following safety precautions and advisories are used throughout this manual and are defined as
follows.

* WARNING! *
Disregarding this text could result in serious injury.

* CAUTION! *
Disregarding this text could result in damage to the machine.

* NOTE! *
Is an advisory text to hint or help understand.

BE SURE TO READ THE FOLLOWING

* WARNING! *
Always turn OFF Mains AC power and unplug the game before opening or replacing
any parts.
Always grasp the plug, not the line cord, when unplugging the game from an
electrical outlet.
Always connect the Game Cabinet to a grounded electrical outlet with a securely
connected ground line.
Do Not install the Game Cabinet outdoors or in areas of high humidity, direct water
contact, dust, high heat or extreme cold.
Do Not install the Game Cabinet in areas that would present an obstacle in case of an
emergency, i.e. near fire equipment or emergency exits.

* CAUTION! *
Always use a Digital Multimeter, logic tester or oscilloscope for testing integrated
circuit (IC) logic PC boards. The use of a continuity tester is not permitted.
Do Not connect or disconnect any of the integrated circuit (IC) logic PC boards while
the power is ON.
Do Not use any fuse that does not meet the specified rating.
Do Not subject the game cabinet to extreme temperature variations. Reliability of
electrical components deteriorates rapidly over 60 oC.

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MACHINE INSTALLATION AND INSPECTION


When installing and inspecting Snapshot 2, be very careful of the following points and pay attention
to ensure that the players can enjoy the game safely.

 Be sure to turn the power OFF before working on the machine.

* WARNING! *
Always Turn OFF mains power before removing safety covers and refit all safety covers
when work is completed.

 Make sure the power cord is not exposed on the surface (floor, ground, etc.) where people walk.

 Check that the rubber glide feet levelers are set correctly on the floor so that the game cabinet is
level and stable.

 Always make complete connections for the integrated circuit (IC) logic PC Boards and other
connectors. Insufficient insertion can damage the electrical components.

* CAUTION! *
Before Switching the machine on be sure to check that it has been set on the correct
voltage for your area!

Refer To the mains voltage adjustment section of this manual. Machines are normally
shipped on 220V AC unless otherwise specified.

 Only qualified personnel should inspect or test the integrated circuit (IC) logic PC Boards.

 If any integrated circuit (IC) logic PC Boards should need servicing, please contact the nearest
LAI Games Distributor. (Refer to the back page of this manual)

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INTRODUCTION
Congratulations on your purchase of Snapshot 2 by LAI Games. We hope you take the time to read
this manual and learn about the many features and user-friendly adjustments that can be made to
fine-tune the game for maximum earning potential.

DESCRIPTION
Snapshot 2 is a photo booth with dual cameras and mobile integration that lets the players choose
which game mode they want to play, and offers a variety of photo decoration options unique to
each mode. The Snapshot 2 Companion app is available on both iOS and Android as a companion
app to the Snapshot 2 photo booth.

SNAPSHOT 2 COMPANION APP


Using the Snapshot mobile app, players are able to transfer photos between the booth and their
mobiles allowing them to share images with an unlimited number of social networks and
applications, as well as import and print any photo from their mobile.

PACKAGING
CONTENTS
 The Snapshot 2 cabinet
 Operator Manual
 1 x USB (preloaded with game system image) (In cash box)
 2 x coin door keys
 2 x pad lock
 IEC Power Cord (In cash box)
 Parts & Accessories (In cash box)

SPECIFICATIONS
DIMENSIONS
 Weight: 245kg (540.1lb) (excluding packaging)
 Weight: 250kg (573.2lb) (including packaging)
 Height: 1997.6mm (78.6”) (including header)
 Height: 1821mm (71.7”) (excluding header)
 Width: 1019mm (40.1”)
 Length: 1369.6mm (53.9”)
 Cabinet Power: Maximum 350W
 Printer Power: Maximum 350W

ELECTRIC SUPPLY
The game can operate on a universal mains input voltage between 88-264VAC 50/60Hz single phase.
The supply must be a three wire grounded supply.
An adjustment screw is available for fine-tuning the output voltage.

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LOCATION REQUIREMENTS
 Ambient temperature: 5C - 40C
 Ambient humidity: Low
 Ambient U.V. radiation: Very low
 Vibrations level: Low

ASSEMBLY
EXTENDING THE CABINET

BH L M5 X 20 mm (4x)

Lock washer M5
(4x)
Plate washer M5
(4x)

 Remove two the bolts on the floor and two bolts on ceiling as pictured above.
 Pull the back of the cabinet away from the rest of the cabinet.

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BH L M5 X 20 mm (4x)

Lock washer M5
(4x)
Plate washer M5
(4x)

 When the cabinet is fully extended, refasten the four bolts that were removed in the
previous step.

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GAMEPLAY AND MODES


HOW TO PLAY
 Pay to play
 Select a game mode
 Take your photos (in masquerade mode, decorations are picked first)
 Decorate your photos
 Choose your print layout
 Collect your photos
OR
 Pay to play
 Log in using the Snapshot app
 Select two photos from your account
 Decorate your photos
 Choose your print layout
 Collect your photos

CLASSIC MODE
Classic mode allows players to take six quick photos, and apply a single filter to all the photos.

FILTER AND DECORATE MODE


Filter and decorate mode allows players to take two photos, apply a preset combination of effects to
them, as well as adding stickers and drawing on the photos. Once they’re done, they can select a
print layout.

MASQUERADE MODE
Masquerade mode allows players to select two masquerades and then take photos that fit into
them. Once they’re done, they can select a print layout.

ATTRACT MODE
Snapshot 2 has an external monitor that shows a slideshow of photos taken within the Snapshot 2
photo booth, displaying the content to potential players.

PLAY MODE
Snapshot 2 has two play modes. The standard Coin Play mode, where a coin or coins are inserted, or
Free Play mode, where no coins are necessary.

COIN PLAY
Coin Play mode is entered from Attract mode, by inserting coins in any of the two coin slots on the
front of the machine cabinet, then following the instructions in the “How to Play” section of this
manual.

FREE PLAY
Free play can be set in one of three ways:
 Entering the operator menu by pressing the red TEST button, then entering the game
settings. From here, enter free play settings and turn free play mode on.
 For a single free game, just press the green SERVICE button once.
 Push and hold the green SERVICE button for 5 seconds. This is a temporary free mode, and
the game will return to normal when reset.

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OPERATION
OPERATOR MENU GUIDE
 MAIN MENU
o GAME SETTINGS
 COIN SETTINGS
 BONUS CREDITS
 FREE PLAY
 SOUND SETTINGS
o AUDITS
o INPUT AND OUTPUT TESTS
 LAMP TESTS
 INPUT TESTS
 AUDIO TESTS
o ERRORS
 CURRENT ERRORS
 ERROR HISTORY
 ERROR SETTINGS
o PRINTER
 TEST PRINT
 PRINT LAST PHOTO
 RESET PRINTER DRIVER
o SYSTEM SETTINGS
 EXTERNAL SCREEN SIDE
 PHOTO STORAGE
 SCREEN CALIBRATION
 CAMERA ALIGNMENT
 TIME AND DATE SETTINGS
o SYSTEM DIAGNOSTICS
 COPY LOGS
o NETWORK SETTINGS
 CONNECT TO NETWORK
 TEST CONNECTION
o LANGUAGE

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GAME SETTINGS
Game settings can be accessed from the main menu of the operator menu. Use the blue UP and
DOWN buttons to scroll to the game settings button and press the red TEST button to enter game
settings.

COIN SETTINGS
 Coin 1 Number of Coins (Default: 1, Adjustable: 1-20)
The number of coins that need to be inserted into coin mechanism one, for each credit.

 Coin 1 Games per Credits (Default: 1, Adjustable: 1-20)


The number of games for each credit inserted into coin mechanism one.

 Common Coin (Default: On, Adjustable: On/Off)


This controls the dual coin system. When set to off, both coin systems are separate (double
coin system), when set to on, both coin inputs will be combined and into a single
accumulated pool.
Example: This is often used with a DBA set on 25c pulses and 25c coin mech.
NOTE: The value of both inputs needs to be the same.

 Coin 2 Number of Coins (Default: 1, Adjustable: 1-20)


The number of coins that need to be inserted into coin mechanism two, for each credit.

 Coin 2 Games per Credits (Default: 1, Adjustable: 1-20)


The number of games for each credit inserted into coin mechanism two.

BONUS CREDITS
 Level One (Default: Off, Adjustable: On/Off)
Defines if the first level of bonus credits is active or not.
o No. of Coins: This sets the number of coins that need to be inserted into coin
mechanism 1 to reach the bonus credit level 1.
o Bonus Credits: This sets the number of bonus credits that are given when credit
level 1 is reached. This is the number of bonus credits given, on top of what has
been paid for.
o Total Credits: This sets the total number of credits given when level 1 is reached.

 Level Two (Default: Off, Adjustable: On/Off)


Defines if the second level of bonus credits is active or not.
o No. of Coins: This sets the number of coins that need to be inserted into coin
mechanism 1 to reach the bonus credit level 2.
o Bonus Credits: This sets the number of bonus credits that are given when credit
level 2 is reached. This is the number of bonus credits given, on top of what has
been paid for.
o Total Credits: This sets the total number of credits given when level 2 is reached.

 Level Three (Default: Off, Adjustable: On/Off)


Defines if the third level of bonus credits is active or not.
o No. of Coins: This sets the number of coins that need to be inserted into coin
mechanism 1 to reach the bonus credit level 3.

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o Bonus Credits: This sets the number of bonus credits that are given when credit
level 3 is reached. This is the number of bonus credits given, on top of what has
been paid for.
o Total Credits: This sets the total number of credits given when level 3 is reached.

FREE PLAY SETTINGS


 Free Play Mode (Default: Off, Adjustable: On/Off)
Defines if the machine is running in free play mode.

 Give Prizes (Default: Off, Adjustable: On/Off)


Defines if the machine prints photos when in free play mode.

 Show Waiver (Default: Off, Adjustable: On/Off)


Defines if the attract mode shows a marketing waiver when in free play mode.

SOUND SETTINGS
 Game Volume (Default: 10, Adjustable: 1-10)
The volume of the audio during gameplay.

 Attract Mode Sound (Default: On, Adjustable: On/Off)


Defines whether the attract mode audio is played continuously, at set intervals, or is turned
off completely.

 Attract Volume (Default: 10, Adjustable: 1-10)


The volume of the audio during attract mode.

 Attract Mode Audio Delay (Default: Off, Adjustable: 1/2/5/10/15/20/30/60/Off)


Defines the intervals in minutes between the attract mode audio loop being played.

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AUDITS
1. Total Coins Mech 1
The total number of coin mech 1 pulses since the audits were last cleared
2. Total Coins Mech 2
The total number of coin mech 2 pulses since the audits were last cleared
3. Bonus Credits
The total number of bonus credits issued
4. Service Credits Used
The total number of service credits issued since the audits were last cleared
5. Credits Used
The total number of credits used
6. Games Played
The total number of games played
7. Classic Mode %
The percentage of players that chose to play Classic Mode
8. Filter Mode %
The percentage of players that chose to play Filter and Decorate mode
9. Masquerade Mode %
The percentage of players that chose to play Masquerade Mode
10. Average Game Time
The average amount of time, in seconds, one game lasts for
11. Total Prints
The total number of prints
12. Average Number of Printer Per Game
The average number of photos printer per game
13. One Extra Print Percentage
The percentage of players that purchased one extra print
14. Two Extra Prints Percentage
The percentage of players that purchased two extra prints
15. Three Extra Prints Percentage
The percentage of players that purchased three extra prints
16. Total Number of Extra Prints
The total number of extra prints that have been purchased
17. Total Number of Extra Prints Percentage
The total percentage of players that have purchased at least one extra print
18. Print Failures
The total number of failed prints
19. Logged In Percentage
The percentage of game plays that had a user logged in

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INPUT AND OUTPUT TESTS


LAMP TESTS
 PHOTO SLOT LIGHT
Test the photo slot light, located at the top of the print chute.
 TOP CAMERA LIGHT
Test the arrow lamp that points to the top camera, located directly beneath the top camera.
 COUNTDOWN LIGHT 1
Test the first countdown light, number one, located above the bottom camera.
 COUNTDOWN LIGHT 2
Test the second countdown light, number two, located in the center of the two cameras.
 COUNTDOWN LIGHT 3
Test the third countdown light, number three, located below the top camera.
 BOTTOM CAMERA LIGHT
Test the arrow lamp that points to the bottom camera, located directly above the bottom
camera.
 BOOTH LIGHTING 1
Test the interior booth lighting by scaling up the brightness from one to ten.
 BOOTH LIGHTING 2
Test the interior booth lighting by scaling up the brightness from one to ten.
 BOOTH LIGHTING 3
Test the interior booth lighting by scaling up the brightness from one to ten.
 RED RGB
Test the red RGB lighting by scaling up the brightness from one to ten.
 GREEN RGB
Test the green RGB lighting by scaling up the brightness from one to ten.
 BLUE RGB
Test the blue RGB lighting by scaling up the brightness from one to ten.

INPUT TESTS
Test all the inputs on the cabinet. A cross in the checkbox indicates that the input is receiving a
signal.

AUDIO TESTS
 TEST INTERNAL SPEAKERS
Play a voice over through the internal speakers.
 TEST INTERNAL SPEAKERS
Play a voice over through the external speakers.

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ERRORS
Error Name Cause Solution
Release the coin sensor to clear the error.
The coin sensor has been
See Input Tests in the Input and Output
Coin Jammed pressed for a long period of
Tests section of the operator menu to
time.
check the status of the coin mech sensor.

There is an input that has been See Input Tests in the Input and Output
receiving a signal for a long Tests section of the operator menu to see
Input Jam
period of time. This includes which button is being detected as pressed.
all buttons. Ensure that this button isn’t stuck.

Reflash the game using the USB that came


The software cannot find any in the original packaging. See the section in
No Bundles
content bundles to load this manual on “Updating a Cabinet Using a
Bootable USB” for instructions.

Printer Not The printer was not detected Check all the printer cables are connected
Found when the machine started up. properly and restart the machine.

Check that nothing is blocking the printer


An error occurred while slot. Press the “Feed and Cut” button on
Printer Error
printing. the printer to ensure that the paper or ink
roll isn’t jammed.

Check that the printer is turned on and the


Printer The printer has been
cables are securely plugged in and restart
Disconnected disconnected.
the machine.

The printer is busy, it may be Give the printer some time to finish
Printer Busy trying to print documents in printing any backed up documents, then
the printer queue try printing again.

Printer Data The printer cannot transfer Please check that the printer is turned on
Transfer Error data. and the cables are securely plugged in.

Please install a new ink ribbon, then


Printer Out of
The printer has run out of ink. perform a successful print to clear the
Ink
error.

Please install a new paper roll, then


Printer Out of The printer has run out of
perform a successful print to clear the
Paper paper.
error.

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Please clear the jam and press the "Feed


Printer Paper and Cut" button on the front of the printer
There is a paper jam.
Jam or perform a successful print to clear the
error.

Printer Ink Please check that both are installed


There is an incorrect ink
Ribbon or Paper correctly and are the correct type for this
ribbon or paper roll installed.
Roll Incorrect printer.

There is an incorrect ink


Printer Ink Please check that the ink ribbon is installed
ribbon installed or the ink
Ribbon correctly and is the correct type for this
ribbon has been installed
Incorrect / Error printer.
incorrectly.

Please check that the paper roll is installed


Printer Paper There is an incorrect paper roll
correctly and is the correct type for this
Roll Incorrect installed.
printer.

Printer Turn off the printer to let it cool down and


The printer has overheated.
Overheated increase the air flow around it.

Printer Door Please shut the printer door to resume


The printer door is open.
Open printing.

Printer Press the "Feed and Cut" button on the


Mechanical There is a mechanical error. front of the printer or perform a successful
Error print to clear the error.

Printer Turned
The printer was turned off Please check that the printer is turned on
Off While
while printing. and the cables are securely plugged in.
Printing

If an error is not listed here, please check


There are a number of other all the printer cables, clear the printer slot
Other Printer
unlikely printer errors which and restart the machine. The “Feed and
Errors
can be caused. Cut” button can be useful in solving other
printer errors.

The game automatically recovers from this


The game was switched off
Corrupted error, but please check all the game
during a critical point in saving
Config File settings, as they may have reverted back to
data.*
their default settings.

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The game was switched off The game automatically recovers from this
Corrupt Audit
during a critical point in saving error, but please note that the audits will
Files
data.* have been reset.

*Please note that in most cases, there will be no issues caused by switching a game off at any point
during operation or from sudden power failures. Corrupted data errors will only occur if all data
backups are corrupted simultaneously, which is highly unlikely.

CURRENT ERRORS
This menu lists information on all current/active errors. Further information on the error is provided
in the information box on the left of the top screen. Use the UP and DOWN buttons to select an
error, then press the red TEST button to attempt to clear it or be taken to the relevant menu for
troubleshooting.

ERROR HISTORY
This section lists all errors, both current and already cleared. The type of error, date it occurred on
and the date it was cleared on (if applicable) are listed.

ERROR SETTINGS
There are a number of ways the Snapshot 2 cabinet can notify you that there is an error with the
machine. These can be switched on or off in the operator menu by entering Errors and then Error
Settings. The silent red lighting alert is the default setting. The error history can also be cleared by
pressing the red TEST button with the clear error history option selected.

Alert Type Options Default Setting


Voice Over Warning On/Off Off
On Screen Warning On/Off On
Red Light Warning On/Off Off

CLEAR ALL ERRORS


This button will clear all current errors as well as the error history.

PRINTER
This page will show the name of the printer and how many prints are remaining on the bottom right
hand of the screen.
 Print Photos (Default: On, Adjustable: On/Off)
Enable or disable printing the players photo at the end of a game.
 Watermarks On Prints (Default: On, Adjustable: On/Off)
Enable or disable the watermark on the bottom of each print.
 TEST PRINT
Perform a test print. If successful, this will clear any current printer errors.
 PRINT LAST PHOTO
Reprint the last photo sent to the printer. If successful, this will clear any current printer
errors.
 RESET PRINTER DRIVERS
If a new printer has been installed or the printer not found error is appearing, reset the
printer drivers and restart the cabinet. The game will automatically reinstall the printer
drivers.

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SYSTEM SETTINGS
 External Screen Side (Default: Left Side, Adjustable: Left Side/Right Side)
Set which side of the booth the external screen and printer are located on.
 App Functions (Default: Left, Adjustable: Left/Right)
Allow users to log in with the Snapshot app and gain access to extra features. NOTE: You
must have an internet connection to your Snapshot booth for app functions to work.
 Upsell Option (Default: On, Adjustable: On/Off)
Enable or disable the option at the end of a game to purchase extra prints.

PHOTO STORAGE
 Save Photos (Default: Off, Adjustable: On/Off)
Enable or disable saving a digital copy of all the photos taken. NOTE: If you are saving your
customers photos, please let them know.
 Number of Photos Saved (Default: 500, Adjustable: 1-500)
Set the maximum number of photos to save. When this limit is reached, old photos will be
deleted to make space for new photos.
 Copy Photos
Copy all currently stored photos to a USB device.
 Delete Photos
Delete all photos currently stored.

SCREEN CALIBRATION
This menu is used for calibrating the touch screen.

CAMERA ALIGNMENT
The currently highlighted camera will show a live feed on the right hand side of the screen. If the top
and bottom cameras are not assigned correctly, use the Swap Camera Positions button to swap the
position of the cameras. NOTE: Swapping the cameras will restart the game.

TIME AND DATE SETTINGS


Change the system time and date, as well as the format in which the time and date will be displayed
in all menus.

SYSTEM DIAGNOSTICS
COPY LOGS
Automatically copies a zip file onto a USB that contains all relevant game data. LAI Games support
may request this file to assist in troubleshooting. A message will show on screen to notify you if the
file has been copied successfully.

LANGUAGE
Change the language of all in game text.

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NETWORK SETTINGS
To take advantage of the full set of Snapshot 2 features, LAI Games strongly recommends that you
connect your Snapshot 2 booth to the internet. This allows players to access a host of extra features
available when using the free Snapshot 2 Companion app and highly incentivizes repeat plays.
The Network Settings menu can be used to connect to a wired or wireless network. On the right side
of the menu, information for all currently connected adapters is shown. The Quixant comes with two
Ethernet adapters installed. If you plug in your own network adapter, please wait a few seconds for
the list to refresh.

CONNECT TO A NETWORK
WIRED NETWORK
1. Plug an Ethernet cable into one of the two Ethernet ports on the Quixant.
2. Enter the operator menu and navigate to the Network Settings menu.
3. Select Connect to a Network.
4. Select the first option, “Wired Network.”
5. Press the red TEST button to connect to the selected network.
6. Wait for the software to confirm the connection.
7. You should now be connected to the internet. This can be confirmed by checking that the
“Wired Network” label is now green and has a small “connected” label underneath it.
8. Press back to return to the Network Settings menu. The adapter being used should now
have a green “Connected” status.

WIRELESS NETWORK
1. Plug a wireless network adapter into one of the available USB ports.
2. Enter the operator menu and navigate to the Network Settings menu.
3. Select Connect to a Network.
4. Allow the menu a few seconds to refresh, then select the wireless network you wish to
connect to.
5. Press the red TEST button to connect to the selected network.
6. If a password is required, you will be prompted to enter it using the onscreen keyboard.
7. Wait for the software to confirm the connection.
8. You should now be connected to the internet. This can be confirmed by checking that the
wireless network name you connected to is now green and has a small “connected” label
underneath it.
9. Press back to return to the Network Settings menu. The adapter being used should now
have a green “Connected” status.

TEST CONNECTION
To test the current network connection, select Test Connection and press the red TEST button. The
software will attempt to connect to the internet.

BOOTH REGISTRATION
By registering your Snapshot 2 booth with LAI Games, it will become visible to everyone who has
downloaded the free Snapshot 2 Companion app. The Find Snapshots feature in the app allows users
to view a map showing them exactly where to find your Snapshot photo booth.
To register your booth, simply email snapshot@LAIGames.com with the name and address of your
location, as well as a short description to help players locate the booth. A confirmation email will be
sent to you when the registration is complete.

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SECTION A: SERVICE INSTRUCTIONS

*NOTE*
Be sure to read the following carefully before servicing the machine.

LOCATING AND ACCESSING PARTS


The following pictures identify the location of the main serviceable items.

CABINET REAR

Booth
Lighting

Bottom
Camera

Speakers
Quixant
Booth
Lighting

Monitor Controls

Printer

Quixant

FB172 Audio Power Supply


Amplifier
FB194 IO PCB
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OPERATOR PANEL – SERVICE CONTROLS

Service / Back
Utility Button Up button
button

USB Port
Test / Enter
button
Counters 3x

Volume knob

Down button

MONITOR CONTROLS

Power button Up button Down button Select button Menu button

Power LED Auto button

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PARTS DESCRIPTION
SPEAKERS
4 speakers are used for system sounds. Left audio channel is used for the 2 outside speakers and the
right is used for the 2 inside speakers.

COUNTERS
Counters will increment for each coin input and each photo printed. All counters are under software
control. COIN1/COIN2 counters are triggered by the coin mechanism inputs. PRINT OUT counter is
triggered every time the print sensor is triggered.

BUTTONS
Press the green SERVICE/BACK button to issue a service credit from attract mode.
Press the red TEST/ENTER button to enter the operator menu from attract mode.
When in the operator menu, use all four buttons to navigate through the menu.

VOLUME KNOB
Use to adjust the speaker’s sound level.

POWER INLET/MAINS SWITCH


The power inlet is a standard IEC inlet socket with mains power switch, located at the rear of the
machine. There is a main power fuse internal in this IEC socket. The fuse should be a M205, 250VAC,
3A.

* WARNING! *
ALWAYS turn OFF mains power and unplug the game before replacing any fuses, and
ALWAYS use the correct rated fuse.

POWER SUPPLY
The power supply is located at the back of the cabinet, and is accessed via the rear service panel of
the machine. It is a SP-320-12 12V 25A Universal AC input switching power supply. It can handle AC
input from 100-240VAC at 50/60Hz. An adjustment screw is available for fine-tuning the output
voltage.

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LAMPS

* WARNING *
Always turn OFF mains power and unplug the game, before replacing any lamps.
Always replace the lamps with the same or equivalent size, wattage and voltage.

COIN DOOR LAMPS (LED)


The coin door lamps all are 12V/DC T10 LED or equivalent and can be accessed via the coin door.

BUTTON LAMPS (LED)


The button lamps all are 12V/DC T10 LED or equivalent and can be accessed by removing the
operator panel.

BOOTH LIGHTING (LED)


Internal booth lighting is all white LED strip and can be accessed by removing the holder brackets
behind the rear service panel. Always replace LED booth lighting strip with the same type as
different lighting levels can dramatically affect photo quality.

MAINTENANCE
EXTERIOR
 Regularly dust and clean the external cabinet areas as required, using a soft water-damp
cloth and mild soap.
 Check for blown bulbs and replace as required. Check all LED strips are functioning and
repair as required.
 Check the monitor image is clear.
 Wipe the monitor clean with a soft damp cloth.

INTERIOR
 Regularly dust and vacuum the interior of the cabinet, taking care to remove any objects
that may have fallen.
 Check and tighten all fixing hardware and fasteners as required.

* WARNING! *
Always turn OFF mains power and unplug the game before cleaning the interior of the
machine.

Always after cleaning the cabinet interior, check all harness connectors and restore all
loose or interrupted connections.

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SECTION B: TECHNICAL DETAILS

It is advised that anybody using SECTION B for repairing or


modifying any of the components of the game should be a
qualified technician, having at least a basic knowledge of
digital components, integrated circuits and electricity.

POWER SUPPLY
The single universal AC input power supply generates 12VDC for the entire machine. The green LED
indicates powered operation.
The power supply output voltage should be 12VDC. It can be adjusted when necessary by turning the
blue adjustment trimpot with a small Philips screwdriver.

VOLTAGE
ADJUSTMENT POT

POWER LED

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COIN OPTIONS REFERENCE GUIDE


By default, the coin door contains a micro switch connected to the COIN2 input for crediting the
machine.
A 9 way Molex connector has been installed on the coin door which can be optionally used to make
adaptors for most electronic coin systems and comparators.
The following picture illustrates the connector pinout.

Shell part number: Molex 03-09-1092

Pins: Molex 02-09-1119 (loose)


Molex 02-09-1117 (chain)

PIN1 = GND
PIN2 = COIN1 input
PIN3 = 12VDC
PIN7 = GND
PIN8 = COIN2 input
PIN9 = 12VDC

Contact your nearest LAI Games distributor for harnessing to suit different coin comparators and
bill acceptors.

CARD SYSTEM REFERENCE GUIDE


A 21 pin connector exists inside the coin door for connection to a card system.

Mating shell part number: JST YLP-21V

Pins part number: SYF-01T-P0.5A (for AWG26-20)

PIN1 = COIN1 Input


PIN2 = COIN2 Input
PIN3 = COIN1 METER Output
PIN4 = COIN2 METER Output
PIN5 = TICKET 1 DRIVE (from GAME)
PIN6 = TICKET 1 DRIVE (to MECH)
PIN7 = TICKET 2 DRIVE (from GAME).
PIN8 = TICKET 2 DRIVE (to MECH)
PIN9 = TICKET 1 NOTCH (to GAME)
PIN10 = TICKET 1 NOTCH (from MECH)
PIN11 = TICKET 2 NOTCH (to GAME)
PIN12 = TICKET 2 NOTCH (from MECH)

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PIN13 = 12VDC POWER Output


PIN14 = 12VDC POWER Output
PIN15 = GND
PIN16 = GND
PIN17 = PRIZE METER Output
PIN18 = MINOR METER Output
PIN19 = TICKET METER Output
Ticket mech connections allow a card system to intercept the ticket mech signals. If no card system
is connected then ensure the loopback connector is installed (connects PIN5 to PIN6 and PIN9 to
PIN10).
Ensure no more than 1A total is drawn from pins 13 and 14.

SECURITY DONGLE
A security dongle is required to be plugged in before the game application will start. If the dongle is
missing, the game will not run, and the screen will remain black.
The dongle plugs into any USB port and must remain plugged in at all times.

QUIXANT QXi-200
The front and rear panels as well as required connections are shown below.

DVI-D – connects to monitor.


USB – connects to the security dongle. The port is not specific, when operating the green LED will be
on solid.
COM4 – connect to RGB Controller PCB.
SATA LED – flashes to indicate disk activity.
+3.3V – lights when internal power regulator is operating.
+12V – lights when the QXi-200 has power. Power supply must be between 8~14VDC to operate.
The rear panel contains connections for the FB182 IO PCB, power supply and speaker. All
connections are required to be plugged in for proper operation.

J1, j2, J3, J4, J5 – connect to FB194.


PWR – Connects to the 12VDC power supply.

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FB194 CONNECTOR WIRING

FUSES
FUSE 1 1A Fast J1 camera indicator (pin5)
FUSE 2 3A Fast J11 fused power (pins 3,4)
FUSE 3 3A Fast J8 counter power (pins 6,7)
FUSE 4 3A Fast J11 high side switched power (pins 5,6)
FUSE 5 1A Fast PCB logic supply

CONNECTORS
J1 – Indicators
1 Camera Indicator Lv1
2 Camera Indicator Lv2
3 Camera Indicator Lv3
4
5 +12VDC (fused)
Harness connector shell: JST VHR-5N
Harness connector pins: SVH-21T-P1.1

J2 – Quixant I/O
DIN 1 – Service/Back Button 16 7 DIN 0 – Test/Right Button
DIN 3 – Down/Select Button 17 8 DIN 2 – Up/Take Win Button
DIN 5 – Coin 2 18 9 DIN 4 – Coin1
Harness connector shell: Molex Microfit 43025-1800
Harness connector pins: Molex Microfit 43030-0001

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J3 – Quixant I/O
11 1 GND
12 2 DIN 6 – Start Button
DIN 9 –Photo sensor 13 3
Harness connector shell: Molex Microfit 43025-2000
Harness connector pins: Molex Microfit 43030-0001

J5 – Quixant I/O
DOUT 9 13 1 DOUT 8
DOUT 11 14 2 DOUT 10
DOUT 13 15 3 DOUT 12 – LED Printer
DOUT 15 – LED Flash 1 16 4 DOUT 14 – LED Flash 2
DOUT 17 – LED Flash 3 17 5 DOUT 16 – LED Flash 4
DOUT 19 18 6 DOUT 18
DOUT 21 19 7 DOUT 20
DOUT 23 20 8 DOUT 22
DOUT 25 – Coin 2 Meter 21 9 DOUT 24 – Coin 1 Meter
DOUT 27 – Photo/Prize Meter 22 10 DOUT 26
DOUT 29 23 11 DOUT 28
DOUT 31 24 12 DOUT 30
Harness connector shell: Molex Microfit 43025-2400
Harness connector pins: Molex Microfit 43030-0001

J8 – Counter/Meter Connection
1 Photo Meter
2
3 Coin 2 Meter
4 Coin 1 Meter
5
6 12VDC (fused)
7 12VDC (fused)

Harness connector shell: JST VHR-7N


Harness connector pins: SVH-21T-P1.1
Meters can be connected and powered by the fused pins 6 and 7. The PCB has on-board back-EMF
diodes for use with inductive meters so no additional diodes are needed in the harness nor meters.
Current per meter pin should be limited to 1.5A maximum.

J9 – Power Input
1 12VDC
2 GND
3 GND
4 GND
Harness connector shell: JST VHR-4N
Harness connector pins: SVH-21T-P1.1

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J11 – Indicator
1 Photo exit flash lamp
2
3 12VDC (fused)
4 12VDC (fused)
5 Camera indicator 1
6 Camera indicator 2
7 GND
8 GND
Harness connector shell: JST VHR-8N
Harness connector pins: SVH-21T-P1.1

P1 – Game Inputs
GND 13 1 GND
18 6 Photo Sensor
Utility Button 19 7
Coin 1 20 8 Coin 2
Up/Take Win Button 21 9 Down/Select Button
Right/Test Button 22 10 Left/Service button
23 11
24 12
Harness connector shell: Molex Minifit 003901-2240
Harness connector pins: Molex Minifit 39-00-0038 (Reel)
Harness connector pins: Molex Minifit 39-00-0039 (Loose)

WIRING DIAGRAMS
(Next page)

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Disclaimer
OPERATOR WILL TAKE NOTE

By accepting delivery of and placing this hardware and licensed software into operation, the
Operator represents and warrants that it will only operate the hardware and licensed
software provided by LAI Games in compliance with the regulatory requirements of the
country, state, and/or municipality in which the hardware and licensed software are used
and/or operated. LAI Games has provided this hardware and licensed the software only for
legitimate and legal use, and any use of the hardware and licensed software in a manner
that violates any laws of the country, state, and/or municipality in which the hardware and
licensed software are used and/or operated is wholly unauthorized and shall be at
Operator’s sole and complete risk.

Operator assumes any and all risk and liability for any civil or criminal legal claims or causes
of action arising from the unauthorized use and/or operation of the provided hardware and
licensed software, such improper and unauthorized use specifically including, but not
limited to:

(a) Operating or allowing the operation of the hardware and licensed software in a
manner that violates the laws and regulations of the country, state, and/or
municipality in which the hardware and licensed software are used or operated;

(b) Assembling or causing the assembly of the hardware in a manner not authorized by
or disclosed in this manual;

(c) Any tampering with, changes to, or modifications of the licensed software that occur
after the software leaves LAI Games’ factory that is not made by authorized LAI
Games personnel and that is directly or indirectly caused by Operator; and

(d) Any tampering with the computer chip/electronic programmable read only memory
(EPROM) by or on behalf of Operator that directly or indirectly causes the tamper-
indicating holographic seal on the computer chip/EPROM to be broken or damaged
in any way.

LAI Games shall have no liability related to such improper and unauthorized use and/or
operation of the hardware and licensed software, and Operator shall indemnify, defend,
and hold LAI Games harmless for any claim or cause of action brought against LAI Games
arising from Operator’s or Operator’s representative’s improper and unauthorized use
and/or operation of the hardware and licensed software.

Any improper and unauthorized use shall completely and totally void any and all warranties,
both express and implied, of the hardware and licensed software provided by LAI Games.

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WARRANTY

LAI Games warrants its manufactured products for a period of 3 months inclusive of parts
and labor from the date of sale.

LAI Games exclusive obligation is to repair any item with any defects as a result of faulty
workmanship or materials, providing the defective item or items of equipment are returned
to the LAI Games distributor from which the machine was purchased.

LAI Games shall have no obligation to make repairs necessitated by negligence or


interference to any component by any unauthorized personal. This will automatically void
any existing warranty.

IF MAKING A WARRANTY CLAIM:

(a) A Copy of the sales invoice must accompany the claim.

(b) To and from Transport and freight costs are not covered by the warranty.

(c) Warranty is not transferable with the sale of a machine from one owner to another.

Page | 41

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