Micah Tinklepaugh is a senior UX designer and researcher with over 8 years of experience working across multiple industries. He has led many projects from conception to launch, utilizing tools like Figma and Miro to conduct user research and prototype interactive experiences. Currently a lead designer at Truist Bank, he has also worked at EPRI, Meta Co, and Nokia developing augmented and virtual reality applications.
Micah Tinklepaugh is a senior UX designer and researcher with over 8 years of experience working across multiple industries. He has led many projects from conception to launch, utilizing tools like Figma and Miro to conduct user research and prototype interactive experiences. Currently a lead designer at Truist Bank, he has also worked at EPRI, Meta Co, and Nokia developing augmented and virtual reality applications.
Micah Tinklepaugh is a senior UX designer and researcher with over 8 years of experience working across multiple industries. He has led many projects from conception to launch, utilizing tools like Figma and Miro to conduct user research and prototype interactive experiences. Currently a lead designer at Truist Bank, he has also worked at EPRI, Meta Co, and Nokia developing augmented and virtual reality applications.
Micah Tinklepaugh is a senior UX designer and researcher with over 8 years of experience working across multiple industries. He has led many projects from conception to launch, utilizing tools like Figma and Miro to conduct user research and prototype interactive experiences. Currently a lead designer at Truist Bank, he has also worked at EPRI, Meta Co, and Nokia developing augmented and virtual reality applications.
SUMMARY Design engineering leader with 8 years of experience working cross-functionally from conception to launch. Agile thinker who enjoys utilizing modern technology to make big improvements.
Employment Truist Bank, Lead Product Designer, Charlotte, NC, August 2020 – Present Truist Bank is a large financial technology company committed to inspiring better lives and communities. Rated in 2022 as one of America’s 100 most “JUST” companies.
Partnered with engineering, user research and other disciplines to rapidly
prototype a web and mobile chatbot experience that users love. Used data and analytics to discover insights into ways to improve features such as the onboarding and FAQ process. Conducted research, interviews, and usability testing to understand our users’ needs through interactive mobile app prototypes in over 11 research studies with 65 participants and participated in peer design critiques Launched an augmented and virtual reality lab Electric Power Research Institute, Engineer Scientist III, Palo Alto, CA, May 2017 – May 2020 EPRI is a non-profit adding collaborative value to the electricity sector.
Led NASA grant application with NREL researcher and Lockheed Martin to rehearse preventative maintenance operations for solar infrastructure in Lunar and Martian environments.
Co-authored product charter, roadmap, and $500,000 budget for international
nuclear power digital assistance app under guidance from technical lead. The application CSTARR gained acceptance for presentation at the American Nuclear Society. Leveraged quantitative skills to uncover insights through study data and tracked the efficacy of the digital products and features for mobile and virtual reality user research with over 20 participants. Presented on plans, results, and detailed reports on the demonstratable effect of emerging technologies on understand their impacts during electric grid outages at sites to stakeholders and senior management.
Meta Co, User Experience Prototyper, San Mateo, CA, September 2016 – May 2017 Meta Company was an augmented reality startup that pioneered spatial computing.
Led collaborative creation of company’s founding design document on the
neuroscientific principles behind spatial computing with Chief Neuroscientist, CEO, and Design Director. Created VR mini applications on iOS in C# using Unity 3D, Blender, and X Code to better understand constraints faced by engineers, fueling more informed designs. Improved team workflows by contributing to the 3D asset library for engineering access.
Nokia (Spacetime Insight), User Experience Designer, San Mateo, CA, March 2015 – September 2016 Spacetime Insight was an Internet of Things startup that provided geospatial predictive analytics and visualizations (acquired by Nokia in 2016).
Collaborated with engineering, design, and research teams to define and build new user experiences and technical solutions based on customer needs while designing the developer app and data viewer enabling users to explore city and state level data on energy efficiency and transportation safety. Led the company’s first usability study driving product decisions. Wrote corporate blog content on using AR for energy applications.
UX/UI Internships - Room 5, San Diego, CA, 2015 - Pint Software San Diego, CA, 2014 - Momentum Design Lab, San Francisco, CA 2013
EDUCATION Bachelor of Arts, Cognitive Science, University of California San Diego, 2015
CERTIFICATIONS Chatbots: Working with Amazon Lex, Cloud Academy, 2020 Compose & Program Music in Python using EarSketch, Coursera, 2020 Advanced Scripting with Axure RP, LinkedIn, 2020 Learning Adobe DX, LinkedIn, 2020 Virtual Reality Developer Nanodegree, Udacity, 2016 Learn 3D Modeling, Udemy, 2016 UX Design Tools: Axure, Lynda.com, 2014
SPECIALTIES Stakeholder interviews, surveys, card sorts, A/B testing, usability testing, literature review, competitive analysis, current state competitive analysis, benchmarking and user journey analysis, augmented & virtual Reality, metaverse, artificial intelligence, product design, 3D modeling, mobile and web applications, spatial computing, interface design, wireframing, prototyping, contemporary software design, figma, sketch, image classification, design thinking, ux research & publishing, experience with iOS and Android app design, knowledge of programming workflows, developer environments, technical computing software, accessible design
Extended Reality System Design for Interacting with Distribution Sensors
Knowledge Transfer Using Extended Reality https://www.epri.com/research/products/000000003002017902 Storm Damage Assessment: Using Augmented and Mixed Reality https://www.epri.com/research/products/000000003002011041
