Procedure Text

“How to…..
B Y I K A A L I YA K U S U M AWAT I
What we will learn today?
Q1 Q2 Q3 Q4
Generic Structure
Procedure Text Language Features Purpose
The Objectives of Learning
First Meeting
1. Dengan mendengarakan teks lisan dari Podcast mengenai procedure text (C), peserta didik (A)
diharapkan mampu untuk mengidentifikasi (B) bagaimana pembicara memulai untuk memberikan
presentasi mengenai how to do something (Procedure in handling guest problems/ complain) dengan
penuh percaya diri (D)
2. Peserta didik (A) mampu untuk mengidentifikasi (B) ekspresi yang digunakan oleh pembicara dalam
sebuah presentasi (C) dengan penuh antusias (D)
Second Meeting
1. Peserta didik (A) akan mampu untuk menjelaskan (B) tujuan dari presentasi yang didengarkan (C)
dengan penuh percaya diri(D)
2. Peserta didik (A) mampu untuk merespon dan mediskusikan (B) pertanyaan atau permasalahan dalam
berbahasa Inggris dalam sebuah forum diskusi secara berpasangan dengan situasi atau permasalahan
(C) mengenai Procedure in handling guest problems/ complain dengan penuh percaya diri(D)
Let’s listen!
While you are listening, you also have to fill the

text that has blank space on it.
So, please listen carefully and have fun!
Do you ever try to have new hobby? Or something
new to do?
https://www.youtube.com/watch?v=JnfBXjWm7hc
Let’s share your ideas!
After watching the video, what
information did you get?
Procedure Text
1. It is a text that explain how something works or how to use instruction/

operation manuals.
2. Text that instruct how to do a particular activity. Such as recipes, rules for
game, science experience etc.
3. Text that deals with human behavior, e.g. how to live happily, how to
succeed, how to build new hobby etc.
Generic Structure
1. Goal
2. Tips or Materials or Ingredients
3. Step
Purpose of Procedure Text
To explain/ tell (the reader) how to make/ operate / do something

through a sequence of actions or steps
To explain steps/ instruction to make / operate / do something
Language Feature
1. use adverbial of sequence / Using temporal conjunction e.g. First, second, third, the last
2. Use command / imperative sentence e.g. put the……., cut the…..
3. Using adverbials (Adverbs) to express detail the time, place, manner, accurate, for example, for
five minutes, 2 hours, etc.
4. Using action verbs e.g. make, take, boil, cook
5. Using Simple Present Tense

https://www.youtube.com/watch?v=Kefn0rOKBzQ&t=1s
Did you find important things
from the video?
1. New words
2. New Information
3. Attitude
4. Others
Quick Review
• How’s your feeling students?
• For next semester are you ready for your internship program?
• What are you afraid of?
• How do you handle it?

5 whys technique
Problem statement – The client refused to pay the progress

payment.
1.Why did the client refuse to pay the progress payment? Because
we completed the activity late.
2.Why did we complete the activity late? Because the activity took
longer than estimated.
3.Why did the activity take longer than estimated? Because we
couldn’t procure enough material for the activity.
4.Why didn’t we bring enough material? Because we didn’t
purchase on time.
5.Why didn’t we purchase the materials on time? Because we
didn’t analyze the work schedule.
Let’s Practice!!!
a. Problem with reservation
1. The guest made a reservation online, but did not receive a confirmation, what should they
do?
2. The guest wants to cancel their reservation, and they have already paid, what should they
do?
3. The guest made a reservation by calling the hotel, but does not speak the local language,
what should they do?
4. The guest has booked a single bed room, but now there are more guests in their group,
what will you do?
b. Problem with arrival/ check-in
1. The guest arrives at the hotel, but does not have a reservation, what
should they do?
2. The guest wants to check in, but the date on the reservation is wrong,
what should they do?
3. The guest is checking in, and the computers at the hotel are not
working, what should you do?
4. The guest would like shuttle service from the airport to the hotel, how
will you help them?
c. Problem with checking out
1. The guest has damage in their room, and has to pay a fee, what should
you do?
2. The guest is unsatisfied with their stay, and makes a complaint about
the hotel service, what should you do?
3. The guest wants to leave their bags at the hotel after their check-out
time, so they can continue touring the city, what should you do?
4. The guests have eaten food from the minibar in their hotel room, but
have not paid for it, what will you do?
It’s time to use Technology!
https://padlet.com/ikakusumawati59/tuo86x2b4855vw6l
Thank You!!!
Hope you having fun with our activity today!!!

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“How to…..

While you are listening, you also have to fill the

1. It is a text that explain how something works or how to use instruction/

To explain/ tell (the reader) how to make/ operate / do something

2. Use command / imperative sentence e.g. put the……., cut the…..

4. Using action verbs e.g. make, take, boil, cook

5. Using Simple Present Tense

• What are you afraid of?

• How do you handle it?

Problem statement – The client refused to pay the progress

Hope you having fun with our activity today!!!

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