Water System Planning Guideline
Water System Planning Guideline
Water System Planning Guideline
Section Index
Version 1 September 2014
It replaces the planning section Section 2: Water System Planning Version 1 Pages 1-47
September 2014
and other relevant parts from the
Section 3: Water Demand and Growth Version 1 Pages 1-37
WSAA Water Supply Code of September 2014
Australia (SW Version) and similar System Hydraulics
Section 4: Version 1 Pages 1-17
purpose internal documents. (Pressure) September 2014
Contents
1.1 Introduction ............................................................................................................. 4
1.1.1 Purpose and aim .................................................................................................................................... 4
1.1.2 Objectives and audience......................................................................................................................... 4
1.1.3 Planners’ responsibilities ........................................................................................................................ 4
Figures
Figure 1 - 1Water planning information (Schematic) 10
Tables
Table 1 - 1 Drivers for change 11
Table 1 - 2 WSPG structure and content 12
1.1 Introduction
1.1.1 Purpose and aim
The purpose of the Water System Planning Guideline is to guide planners in the planning of water
and recycled water systems.
The aim of the guideline is to provide a water supply system that meets Sydney Water’s obligations
under our Act, Operating Licence and Customer Contract for:
• water quality
• continuity of supply
• pressure
• facilitate efficient and consistent planning of water infrastructure within Sydney Water
• internal planners
• external planners carrying out water planning work for, or on behalf of, Sydney Water.
• reviewing the function of assets to ensure they are fit for purpose
• continually searching for opportunities to improve the system, even if considered outside
the original scope
To further emphasise these responsibilities, the following is from the book, Water Distribution
Systems: Simulation and Sizing (Reference 30):
‘During the work of running the model to determine pipe sizes, the engineer needs to
reflect occasionally on how the project is meeting its goals. Is the project improving service
to 100 customers at a cost of $10 million? Is the project such that it can be upsized or
extended marginally to solve some other problem? Since the project was proposed, has
another project been constructed that makes this project deferrable...
In some instances, an engineer may identify a completely different type of solution than the
one originally proposed at the beginning of the study.’
The water system is continually improved by planners fulfilling their role and adding value. This, of
course, makes it difficult to fully define a planning brief at the start of the project. This needs to be
taken into account when estimating timeframes and budgets for planning projects.
• reliability
• system monitoring
The scope covers major planning projects (eg Sydney-wide) all the way through to minor projects
(eg renewal of small-sized mains). The planner needs to match the requirements of this guideline
with the scale of the project, realising that many minor projects may not require much planning.
1.2.2 Omissions
It does not cover:
• planning for water treatment facilities, ie treatment processes. However, it recognises that the
treatment plant is part of a total system
• planning for the total water cycle, ie incorporating wastewater and stormwater systems.
However, it recognises that these other systems may form the source of supply for some water
systems
• the detailed process of how to use the water modelling system (Reference 55)
1.2.3 Fire-fighting
The Sydney Water manual Supply of Water for Fire-Fighting Purposes, in Section 8.1 Legal, states
that:
‘There is no specific requirement placed on Sydney Water in the Act, the Operating Licence of the
Customer Contract to make water available for fire-fighting purposes. However, there is a general
obligation on Sydney Water to provide a water supply system not prone to failure and would meet
the community needs, including fire-fight activities.’
And:
‘…Sydney Water does not guarantee that water supplies for fire-fighting purposes will be available
at all times and under all conditions.’
Therefore, Sydney Water does not assess fire-fighting demands when planning the water system.
Sydney Water also does not specifically provide capacity for bushfire events. However, Sydney
Water has developed rules regarding minimum pipe size requirements for new areas (Refer to
Water Supply Code of Australia, Sydney Water Edition (Reference 1)) and plans for a reliable
system.
Sydney Water (Liveable City Solutions - Urban Growth) also provides a pressure advisory report
under an IPART-approved structured fee. The report will be useful in the design of domestic and
fire services from Sydney Water mains. The relevant Australian Standards also recommend
regular operational and maintenance regimes plus independent certification to be arranged by the
owners.
The report considers the current system configuration, demands and level of development, plus
additional customer advised demands. However, due to the rate at which development occurs,
likelihood of mains renewals and possibilities of changes in demand, the report will be valid only for
12 months. Sydney Water also has the prerogative to make network changes that would improve
operating performance and to perhaps beneficially re-allocate supply to service growth. Advised
results cannot be used to indicate a permanent mains configuration or pressure condition.
The oldest existing planning document is the Water Investigations Sub-Branch Staff Handbook,
1968 (Reference 6). It advised that the handbook was issued for the guidance of officers engaged
in investigation work.
TIPS 5 (Reference 5) was introduced in 1986 and focused on planning for water pumping stations
(WPS), rising main and reservoir components of a system, as well as how staging of these
components would be managed. The major change of approach that was introduced in TIPS 5 was
that both the reservoir and input system (WPS and rising main) should be considered as a total
system with a combined capacity to maintain reserve storage at the end of any cycle of days of
high demand. Before 1986, planning criteria had required both the reservoir and the input system
to have a capacity equal to the ultimate maximum day demand of the water supply zone.
In 2002, various draft guideline documents were created, including the Water network analysis and
design manual’, in four chapters. These were never finalised.
A booster guideline (References 7 and 8) was developed in 2004 and in 2010 to complement the
new technology available for booster pumping stations. This document was merged into the Water
Supply Code of Australia, Sydney Water Edition (Reference 1).
• the planning and other relevant sections from the Water Supply Code of Australia, Sydney
Water Edition (Reference 1). The remaining WSAA Code (Water) will be used for design and
construction information
• Technical Information Policy & Strategy TIPS 5 (Reference 5). Most of the requirements from
this document are shown in Section 5: Infrastructure Planning.
• Design Criteria Guidelines Supplement (Reference 9). Refer to Design Demand Rates for
Water Assets (SAP) (Reference 2).
• this guideline
• Water and recycled water system growth servicing strategy (GSS) criteria and guidelines 2012
(Reference 27) for growth servicing strategic planning only. The GSS is not a detailed
servicing strategy and as such, does not consider multiple options for optimisation to solve
capacity issues. The GSS focuses on providing an insight into the long-term strategy based on
the latest growth projections
• Sustainability Planning Manual (Reference 18). This manual provides guidance for project
teams and managers in interpreting and balancing relevant social, environmental, technical
and financial considerations, in consultation with stakeholders.
Not shown on the diagram is the recently developed procedure Strategic Infrastructure Planning
(Reference 57). The procedure outlines a series of key activities to be followed and is applied to
SAS staff and service providers who are part of a team that develops servicing or asset strategies.
Guidelines
(Main documents)
Growth
Servicing Water System Sustainability
Planning
Strategy Planning Guideline Manual
Guideline**
Procedures
Main Drivers
(Main documents)
Growth
Detail planning (project
management procedure)
Water Modelling
Water System Planning Procedures
Renewals E.g. Strategic, Detail
Growth Servicing
Strategy
(project management
procedure)
Reliability
WSAA
and Technical std/
DESIGN
procedures
CONSTRUCTION
1.3.3 Future
Possible future work may include merging this guideline with the Water and recycled water system
growth servicing strategy (GSS) criteria and guidelines 2012 (Reference 27).
More infill growth compared to Need to develop better information on how to plan for and integrate
greenfield growth (infill growth all drivers, including growth, renewals and reliability.
is expected to be about 70%)
Existing areas are now subject to much more planning, where more
Aging infrastructure. More and more mains eventually will require renewal. Any planning for
renewals planning compared growth areas needs to consider future renewals. Any planning for
to the past renewals needs to include the growth component (renewals may
sometimes fully cater for future growth in the area).
Monitoring and controls are Much better data (on pressures, flows etc) and controls now exist.
now much more sophisticated The data helps better define the current system and enables a
than a decade or more ago refined approach to driving the existing assets harder. Also, assets
are more able to be controlled in real time (assists in emergencies).
Pressure changes Sydney Water has introduced more than 180 pressure reducing
valve (PRV) zones. These need to be taken into account when doing
infill growth or renewal planning.
Demand management and Current baseline demands are lower than they were before 2003. It
other issues (for example is possible that bounce-back of demands may occur. Therefore,
industrial decline, the changing monitoring of this issue is required as well as undertaking a
nature of development, etc) sensitivity analysis when planning.
have reduced both maximum
and average day demands
since 2000 by about 20%.
There are now better Concepts such as risk cost can be introduced into the planning
information and techniques for process to assist in improving consistency when reviewing reliability.
analysing risks
Introduction of improved Water Better sizing of infrastructure and analysis for reliability is possible.
Modelling System
Factors of safety can now be relaxed in some way given the level of
detail in the models as well as accuracy of results (considerably
greater connectivity). The information available (eg customer count)
can now be used for better risk and economic evaluation.
1.6 Context
1.6.1 Definitions
The definitions listed below are complementary to the Glossary of Terms provided in the Water
Supply Code of Australia, Sydney Water Edition, (Reference 1).
Term Definition
Base model A hydraulic model that describes a water system at a particular time including all
infrastructure and operational controls as planned or designed.
BASIX BASIX-the Building Sustainability Index, Ensure homes are designed to use
less potable water and be responsible for less greenhouse gas emission by
setting energy and water reduction targets for house and units.
BI Data Extracted information from corporate data warehouse that contains IICATS
historical data
Design pressure Design pressure has a factor of safety added to the operating pressure. This is
used in the design phase.
Limiting pressures, both maximum and minimum, that the designer allows for in
the design of a safe and suitable pipeline system. These pressures are used to
determine:
For design pressure criteria refer to Water Supply Code of Australia, Sydney
Water Edition (Reference 1).
Diurnal pressure A daily variation in system pressure between periods of high and low water
variation usage (normally between day and night, or between any high and low demand
period) at any location.
Dual water supply Refer to Water Supply Code of Australia, Sydney Water Edition (Reference 1).
system
Term Definition
Flexibility This is a design attribute that considers uncertainty. Flexible designs fall into
three major categories: those that enable the system to change its size, those
that enable changes in function or capability, and those that protect against
particular failures or accidents (Reference 50)
Full supply level This is the level at the top of the operating storage.
(FSL)
Head Pressure expressed in terms of the height of a column of water (in metres head).
The head is a factor of 9.81 (nominally 10) lower than the equivalent value in
kPa, eg 800 kPa = 80 m head.
Hydraulic grade line Refer to Water Supply Code of Australia, Sydney Water Edition (Reference 1).
(HGL)
HGL = pipe level above the datum (metres) + pressure (metres). The datum is
usually zero metres (AHD) Australian height datum (AHD).
Main tap The point of connection of the property to Sydney Water’s water supply main.
Maintainability This is a design attribute that reflects the ease, accuracy, safety, and economy
of performing maintenance actions (Reference 33)
Maximum minute Maximum demand that a system or part of a system is required to supply in any
demand one minute of the year (also called peak minute demand). It is often expressed
as a daily rate.
Mean Failure Rate Mean Failure Rate is the average failure rate with which an element fails or an
event occurs over a specific period of time.
Minimum minute Minimum demand that a system or part of a system is required to supply in any
demand one minute of the year. It is often expressed as a daily rate.
Minimum operating This is the level at the top of the dead storage (or bottom of reserve storage). It
level (MOL) is the lowest level in the reservoir that enables water to flow from the reservoir
without air entrapment.
Net hectare Gross hectare less areas occupied by reserves, parks and those set aside for
special uses (includes roads)
Operability This is a design attribute that considers the ease and success for operations
staff to maintain the system within its performance requirements.
Term Definition
Operationally Operationally adjusted RSL are set by certain constraints like- pressure
adjusted RSL limitations in the zone, water quality, reservoir structural integrity, the availability
of alternative supply paths, reservoir is covering multiple supply zones etc.
This is generally at a higher level than the required design RSL (based on
demand).
Operating pressure Refer to Water Supply Code of Australia, Sydney Water Edition (Reference 1).
Operating storage This is part of the reservoir that is used for economical running of the input
system, eg the water pumping station (WPS) and rising main. The reservoir
normally cycles within this storage.
Pumped system Refer to Water Supply Code of Australia, Sydney Water Edition (Reference 1).
Reliability The extent of the system or component to perform its required functions under
stated conditions for a specified period of time:
• the ‘stated conditions’ or reliability levels are negotiated and defined with
stakeholders (customers and regulators)
In relation to the overall robustness of the system, reliability can be seen as the
probability of success
Resilience The ability to recover from, or adjust easily, to rare or extreme events, or
change:
Reserve storage Refer to Water Supply Code of Australia, Sydney Water Edition (Reference 1).
level (RSL)
Reserve storage Refer to Water Supply Code of Australia, Sydney Water Edition (Reference 1).
Reservoir capacity This will be equal to the operating storage plus the reserve storage.
Reticulation main Refer to Water Supply Code of Australia, Sydney Water Edition (Reference 1).
Term Definition
Sensitivity analysis The 10% demand sensitivity was derived from reviewing some delivery system
maximum days that showed an average 5% difference year to year for the Water
Wise period. At a zone level, this sensitivity is likely to be higher (some higher,
some lower).
Service pressure Refer to Water Supply Code of Australia, Sydney Water Edition (Reference 1).
Shutdown block An analysis that occurs when a section of water main/asset/facility between
analysis valves is isolated. It is for the purpose of measuring the consequence.
Supportability This is a design attribute that considers the personnel, logistics and spares
available to service maintenance activities.
Transfer main Refer to Water Supply Code of Australia, Sydney Water Edition (Reference 1).
Trunk main/network A combination (network) of larger diameter water mains (≥DN 375) necessary to
ensure an adequate supply of water to, and within, reticulation networks
(systems) and generally not available for connection.
Refer to Water Supply Code of Australia, Sydney Water Edition (Reference 1).
Water Wise Rules Water Wise rules are simple common sense everyday actions to replace drought
restrictions in Sydney, the Illawarra and the Blue Mountains. Water Wise
commenced on 22 June 2009. They are:
• Watering, including with sprinklers and irrigation systems, is allowed any
day before 10 am and after 4 pm to avoid the heat of the day.
• All hand-held hoses must have a trigger nozzle.
• No hosing of hard surfaces such as paths and driveways. Washing
vehicles is allowed.
• Fire hoses may be used for fire-fighting activities only.
1.6.2 Abbreviations
Acronym Definition
AC Asbestos cement
BI Business intelligence
BR Break rate/s
CV Control valve
DV Dividing valve
FR Failure rate
Acronym Definition
ML Megalitre
RV Reflux valve
SP Service pressure
TIPS Technical Information Policy & Strategy; a series of SW’s internal instructional
documents
Acronym Definition
The review period and process for this manual is as required on a needs basis. For the ‘Process
diagram’ to update the document information, refer to Appendix A:.
1.6.6 References
Reference
Document type Title
number
AMQ0138
15 Design Criteria Guidelines Supplement, April 2010
(archived)
https://elogin.ads.swc/wps/myportal/iConnect/SydneyWater/?C
DF=CT_006061
http://www.eng.auburn.edu/~dbeale/ESMDCourse/Chapter2.ht
37 Internet
m#Summary
http://www.nhmrc.gov.au/guidelines/publications/eh34
SWIM (288415)
Contents
2.1 Introduction ................................................................................................................ 5
2.1.1 Introduction to systems ........................................................................................................... 5
2.1.2 Introduction to system integrated planning............................................................................. 6
2.1.3 Risk assessment and risk management .................................................................................... 7
2.1.3.1 General .............................................................................................................................................. 7
2.1.3.2 Qualitative and quantitative risk assessments..................................................................................... 7
Figures
Figure 2 - 1 Systems concept 6
Figure 2 - 2 Reliability problems - series 37
Figure 2 - 3 Examples of reliability solutions for system design 38
Figure 2 - 4 Schematic of Penrith North Supply Zone renewal 39
Tables
Table 2 - 1 Risk cost formula used in a quantitative assessment 8
Table 2 - 2 Monitoring of flows across a boundary 27
Table 2 -3 Automatic control valves 27
Table 2 -4 List of methods 35
Table 2 -5 Risk cost and risk score of each shutdown block element 45
Table 2 -6 Comparison of solutions for shutdown block analysis 45
Table 2 - 7 Energy Efficiency Options – Shorter Term Benefits 46
Table 2 - 8 Renewable Energy/Fuel Switching Options – Generally Longer Term Benefits 47
2.1 Introduction
This chapter provides information on how to undertake system planning. It focuses on:
A system can be a water supply system, a climate system, a transport system, a human, or
a combination of all. These systems sit within a surrounding environment and interact with
each other as shown in Figure 2 - 1 .
When planning a new water supply system, consideration is required of climate, customers,
and regulators, other stakeholders, eg Sydney Catchment Authority (SCA), that are external
to the water supply system. A set of requirements is provided for the water supply system to
interact effectively with other systems.
For an existing water supply system, the original function of the asset and the system it sits
within may have changed over many years and thus it may be prudent to re-configure the
water system rather than just re-size the asset. The change creates a new system definition.
This guideline assists in developing and evolving the water supply system.
• taking future renewals into account in the planning phase (where required) by finding the:
• the drivers such as growth, renewals and reliability are reviewed in planning
• the right amount of planning happens for each growth/reliability project or renewal
candidate
The System Integrated Planning - Framework (Reference 31) provides details on the
implementation of system integrated planning, such as a simplified flow logic process.
This section incorporates the system integrated planning approach into the ‘water
system planning phases’. Sydney Water’s planning phases are based on the decision-
making phases contained in the Sustainability Planning Manual (Reference 18).
2.1.3.1 General
In relation to water quality, the risk assessment shall follow the risk assessment process
outlined in the Australian Drinking Water Guidelines (Reference 38) and the Australian
Guidelines for Water Recycling (Reference 39) respectively, where relevant.
Qualitative risk assessments develop a risk score from information on likelihood and
consequence. Risks are then ranked according to the risk score.
When developing controls (mitigation solutions), it is worth considering those controls that
partially reduce the risks, especially if a large capital saving can be achieved. This involves a
typical trade off situation, ie, trying to balance the reduction in risk with the capital cost of the
various solutions.
To consider the value for money of projects, a quantitative risk assessment can be used.
This assessment uses the concept of risk cost, and together with the cost of the mitigation
solution, the planner can derive a benefit to cost ratio. This ratio enables a ranking of
mitigation solutions based on value for money (formulae shown below in Table 2-1).
A management review is used to make the final decision and this review uses all information
available, including results of both the qualitative and quantitative risk assessments.
For more information on qualitative risk assessments, refer to the Operational Risk
Management Procedures; Risk Management - Operational Risks and Sydney Water’s
Corporate Risk Register (References 24, 25 and 26 respectively).
For more information on quantitative risk assessments, refer to the Reliability Technical
Supplement (Reference 28). The basic formulae used are shown below in Table 2-1.
Where:
a) 12.97 = 1/(1+0.075) + 1/(1+0.075) 2 +….1/(1+0.075) 50 (present value analysis)
Risk Cost ($ each year) = Mean Failure Rate (each year) x Consequence Cost ($)
The following simple example explains how risk cost can be used. It has been taken from
NSW Treasury Circular (Reference 56). A further more detailed example of how risk cost
can be used for a water main renewal is in Appendix D:.
Planning and management of public assets likely to be affected by long term sea
level rise, taking account of expected asset life and need, might cover for example:
For example if there is a 1 in 20 chance of a $10 million damage event in the year,
the expected damages are $10m * 0.05 = $0.5 million per annum. Allowing an asset
life of 50 years, in a simple case, this could be $0.5 million for each year 1 to 50.
Using the central discount rate of 7% [assumption at the time], the present value
(PV) of these damages avoided equals:
• greenfield developments
• infill developments
• renewals
• reliability projects.
Sydney Water’s planning phases (with the addition of the monitoring and review phase) are:
1. define objectives
2. generate options
The phases are not necessarily sequential and iterations are often required.
The focus of incorporating the requirements of system integrated planning into Sydney
Water’s planning phases is to generate appropriate options to improve the system/s as a
whole. More detail on the planning phases is provided below, especially the ‘generate
options’ phase.
• Ensure system performance standards for pressure and water continuity meet Operating
Licence standards.
• Embed redundancy into systems and assets, including reviewing possible emergency
conditions that a total system may experience, including the failure of a bulk water
supply.
• Ensure monitoring and control provisions comply with IICATS I & C standards.
This is the most critical planning phase. It is here that many considerations must be taken
into account to ensure the system is improved with each planning study. It is here that
planners especially add value. Details are shown below.
Generate options by following these key steps, which take growth, renewals and reliability
into account during the planning phase of a project.
Develop an existing system’s water model (if the base model is not available). Ensure that:
• the existing system model is updated with demand and any system or operational
changes. Check with the Network operators regarding any known deficiencies, faulty
(closed) valves, customer complaints or special enquiries, pump performance tests
• controls are validated and adjusted if required. There are many types of controls
currently being used in the WMS, for example, time varying windows and fixed level
controls
• surrounding water systems and trunk models are available to check for reliability
scenarios.
Develop the future system/s water model for different planning horizon/s. Ensure all known
future demands and system changes are considered, including those for surrounding water
systems.
Future demand for planning should be calculated based on the criteria in Section 3: Water
Demand and Growth of this guideline.
• Use the existing system/s water model to assess current deficiency or constraints (ie
water quality, pressure and maintaining capacity) of the system. Check with the ‘network
or treatment operators’ regarding any known deficiencies and reliability issues.
• Use the future system/s water model to assess the future deficiency, in terms of
capacity, water quality etc, of existing assets in the system to service the new
development.
Deficiencies can be determined at a functional level based on whether the water system
provides the required level of service or level of efficiency.
Options for a preferred solution will need to take into account growth, renewals and
reliability, as well as any inadequacies.
Developing options to satisfy specific design requirements and provide the best solution may
require some form of iteration to take into account the drivers for growth, renewals and
reliability, which would include factors such as cost, value, reliability, maintainability,
resilience etc. This approach enables planners and decision-makers to develop better
performing, more reliable and low life cycle cost solutions. Appendix B: provides a list of
methods to generate and improve options.
Growth
The planner should analyse the system for different growth/planning horizons using the
relevant hydraulic model(s). Growth/planning horizons should be defined for planning work
based on information including population projection, staging in growth, major development
phases, and other planning milestones.
Appropriate options will need to be developed for system deficiency (on existing systems), or
for new development areas to provide the required level of service.
New assets to service growth areas may impact on the proposed/expected renewal of
existing assets. In some circumstances, growth projects may render the existing assets
redundant.
Developing options for growth should also evaluate any opportunities to improve system
reliability.
Renewals
Identify potential renewals required within the planning horizon in the area under study
(based on residual life and/or from the short-term renewal list) and include in the planning.
The renewal of assets and facilities requires an assessment of current and future needs for
the system to evolve and continue to meet its requirements and objectives. Many older
systems have assets and facilities in service that either no longer serves their original
purpose, or the purpose has changed. A review of the system should take into account
future growth, reliability issues and other proposed renewals.
Future critical renewals within the planning horizon (say 30 years) need to be considered. A
sensitivity analysis and risk assessment can be undertaken to consider the trade-offs
between how different renewals influence each other within the system of interest and how
the renewals would be staged and integrated.
• relocated
• duplicated
When developing options, each renewal candidate should be tested for decommissioning or
mothballing to quantify the consequence. If decommissioning is unacceptable the solution to
the problem can be any type of capital or operating solution. (Refer to Appendix B: on how
to generate different options).
For the renewal of reservoirs and pumping stations, reconfiguration of the system is not
often the preferred option, but should be investigated. However, consider the cost of repair
and rehabilitation solutions now and into the future, which can be small and therefore may
not justify any change to the system. Alternatively, large expenditure on major works may
justify intervention to change the system.
For water main renewals, a maintenance analysis will generally determine the length of pipe
for investigation. This can range from several pipe barrels to many kilometres. When
assessing options for water mains in complex systems, there can be many options (as
shown in the list above), which need to be tested to ensure that the best value for money
solution is found. Shutdown block analysis is also required to test the options for reliability
(Refer to Reliability below for more detail).
Reliability
A reliability assessment including shutdown block analysis shall be undertaken for planned
maintenance and unplanned events on every critical component in the system (such as
critical water mains and facilities) or for those components that are likely to change due to
reconfiguration.
This assessment may include both product and asset failures, such as climate change
events impacting on the system (eg bushfires, high winds, flooding) and external events (eg
power and telemetry outages, raw water quality/quantity issues etc).
Section 3: Water Demand and Growth provides information on demands for reliability
analysis.
The planner shall determine the needs to maintain water supply where isolation of critical
assets and facilities is required for planned maintenance, and embed this into the system
design when creating (growth) or changing (renewals) a system.
Preferred options are chosen based on the economic benefits exceeding the cost of the
option. Value for money in reliability improvement generally comes from integration with
growth or renewal projects.
For additional concepts and generating options on reliability refer to Appendix C: and
Reliability Technical Supplement (Reference 28).
Other considerations
• resizing and/or reconfiguration. These may add additional options or affect the options
already nominated, so some degree of iteration may be required before options are
finalised (once the resized and/or reconfigured assets are obtained, further investigation
is required to determine the feasibility of staging the transition to the future system
design without impacting customers’ standard of service)
• creating options. These can be a mixture of operational and/or capital solutions. This
may also include accepting a risk and responding through developed contingency plans,
or by new contingency measures (Refer to Appendix C).
• life cycle costs. These should be used when undertaking options analysis, refer to the
ISO Life Cycle Costing (Reference 20).
• the reassessment of any criteria and requirements (if value can be obtained)
• a review of the failure points for treatment and catchment systems, as the system
boundary for water systems is from the catchment to the tap. Hence, the scope may
include non-Sydney Water assets (eg our bulk water supplier)
For system performance criteria information (eg demand, pressure, sizing of assets etc),
refer to Sections 3, 4, and 5 of this guideline.
For general option evaluation criteria, refer to the Sustainability Planning Manual (Reference
18).
• evaluating alternatives
The planner should run a demand sensitivity analysis. This is to measure incremental cost
impacts and risks to customers. The options developed and any additional capital
expenditure required for demand sensitivity should be documented for review. In certain
circumstances, if the sensitivity analysis reveals a marked change in costs or risks to
customers, it may be necessary to revise the preferred option.
Generally, the sensitivity analysis range is equal to the demand ±10% (note in Section 1,
Clause 1.6.1). Applying it to all the options in a detailed options assessment may not be
warranted, as the preferred option may be clear in the multi-criteria analysis. Hence,
determining whether to use demand sensitivity analysis on all the options in the detailed
options assessment should be reviewed on a project-by-project basis. However, demand
sensitivity analysis is required on the preferred option for each growth/planning horizon.
Once the preferred option is known, a needs specification and functional baseline can be
defined, in order for the delivery process to be enabled.
Planners must provide a network schematic showing major asset information and valve
locations, in order that the results of the planning process can be understood by the
designers.
After the project has been delivered, a review is required of whether the actual system
performance matches the performance specified. This can be achieved by using existing
monitoring devices (flow meter, pressure gauge etc) and feedback from operators. If any
gaps occur, then these should be addressed.
For an example of how the planning phases are used in planning for a renewal, refer to
Appendix D:.
2.3.1 Background
Section 2 of the 2010-2015 Sydney Water Operating Licence (Reference 35) outlines the
requirements for managing water quality. It states that ‘Sydney Water must manage drinking
water quality to the satisfaction of NSW Health in accordance with the Australian Drinking
Water Guidelines (ADWG) unless NSW Health specifies otherwise’. A similar requirement
applies to recycled water using the Australian Guidelines for Water Recycling (Reference
39).
The ADWG requires the use of a multi-barrier risk management approach to allow Sydney
Water to effectively deal with and manage water quality issues and risks from the catchment
through to the customer’s tap. From a risk perspective, microbial impacts are generally
considered the most critical to manage due to the potential immediate impacts (eg within 12
to 24 hours) and the potential to infect those who may not have consumed the same water.
To protect public health and meet regulatory requirements in relation to microbial risks,
Sydney Water generally applies the following strategy:
1. Treatment (eg filtration and disinfection) of raw water prior to entering the distribution
system to remove and/or inactivate microbial pathogens (the treatment processes also
remove/minimise other contaminants, microbial food sources, and physical material that
can assist microbial regrowth and biofilms within the distribution system, and reduce the
ability to maintain an effective disinfectant residual).
3. Minimise the risks of recontamination (eg reservoir roofing, disinfecting new mains,
backflow prevention, cross connections etc).
2.3.2 Issues
From an operational perspective, the design of the distribution system can have a significant
negative impact on the above strategies. This can reduce the availability and effectiveness
of management options to control water quality within the distribution system and
correspondingly increase the risk of failing to meet microbial water quality targets.
There are a number of factors that can lead to water quality deterioration within the
distribution system. These include:
• water age. Various water quality parameters will change or be impacted by the length
of time the water (each litre) stays in the supply network (eg decay or consumption of
disinfectant residual, increase in pH from leaching of cement-lined pipes etc). Very
long water ages can occur due to dead-end pockets of water such as balance
reservoirs with a single inlet/outlet main, ultimate design pipes commissioned on
initial stage demands, systems running at low demands for long periods of time or for
high quantity security during bush fire alert periods etc
• materials that come in contact with water (eg pipe material, linings, paint coatings
etc) can lead to components from leaching or corrosion products entering the water
phase
• the velocity of water, which can lead to sedimentation of particles and/or
scouring/erosion of pipe surface materials and surface biofilms
• the type of disinfectant being used (eg chlorination or chloramination) and the
potential issues associated with each (eg free chlorine residual does not last very
long, but can lead to THM formation , while monochloramine lasts longer, but can
lead to significant issues such as nitrification)
• events introducing contaminants into the distribution system (ie treatment plant
issues, broken mains, leakage from reservoir roofs, cross-connections, backflow etc)
• chemical/biological characteristics of treated water, which can interact or be impacted
by one another within the distribution system (eg if the pH changes then the
disinfection residual may not be as effective, or it may lead to precipitation of other
components etc)
• the pipe network, which can be viewed as a living ecosystem (eg containing biofilms
and various non-pathogenic microbiological flora and fauna) that needs to be
controlled by strategies such as disinfection residual, food/nutrient minimisation,
system cleanliness etc
• the inability to find points through the system to provide effective in-system water
quality management, typically disinfection residual addition (ie points where all the
water passes through, all of the time, in one direction)
• the point of system connection between new supply sources and existing system
configuration resulting in new/changed flow paths and potential taste issues
associated with mixing sources of raw water (eg desalination water and dam water)
• mixing chloraminated water with free chlorinated water.
Most of the above issues are time-dependent to varying degrees and can be managed by
minimising the water age within the system.
There will always be a limitation on how much the water age can be minimised, while still
maintaining an acceptable supply security. Consequently, the system design needs to
maximise the ability to manage water quality through the system by providing points where
the quality can be effectively monitored and impacted. In the vast majority of cases this will
involve the ability to add disinfectant residual, or in a few cases adjustment of pH, and will
largely involve key trunk mains and reservoir arrangements where all the water passes all of
the time.
Reservoirs are a considerable focus as they are large bodies of water that can account for a
significant proportion of the water age occurring in a system. If mixed effectively, the addition
of disinfection residual into these storages can be very effective as they provide disinfection
contact time prior to supplying the customers fed from their outlets. The variation in chlorine
residual is then kept to a minimum.
The placement of reservoirs within the supply zones however, can have significant water
quality advantages or disadvantages. It is generally preferred that all water to a zone is fed
first through the reservoir for easier water quality management options. Placing the reservoir
off to the side as a balance reservoir, or at the end of a pumped zone, usually leads to
negative water quality impacts that are hard to manage.
From a whole-of-system planning perspective the interaction between the system and water
filtration plant needs to be understood from two perspectives. Firstly, the stated design
capacity for a water filtration plant does not infer that it can produce this volume under all
conditions. As the raw water quality degrades, the quantity of water that can be produced will
decrease – in some conditions quite substantially, eg 50%. The size of the plant treated
water reservoir/s and system total storage to demand ratio therefore needs to be carefully
considered. Secondly, water filtration plants may not behave well under frequent production
rate changes. Thus the plant/system storage capability and operation should be checked
against plant operating contract for BOO plants and with ‘network or treatment operators’ for
Sydney Water Plants for defined permissible ramp rates and flow changes permitted per
day.
It may also be necessary to consider any risks associated with the high reliability
requirements of known key customers in areas subject to planning.
Historically, water supply planning and design have generally been based on pressure and
quantity requirements with minimal consideration given to water age or water quality
Assessment of the water supply scheme should take into consideration the existing water
quality entering the planned scheme, particularly the type (free chlorine vs chloramine), raw
water source and the typical levels of disinfectant residual present. Each type of residual
may present differing concerns for the management of water quality.
• Perform a water age analysis for medium to large size projects. Consider the need for
additional treatment assets when water age is higher than three days from the last
treatment point. Include costing in budgets for new assets for water quality
requirements.
If disinfection plants are required as part of the distribution/reticulation system, they shall
be located so as to ensure an adequate disinfection contact time and adequate chlorine
residual prior to water delivery to properties.
• Consider, subject to an overall trade-off analysis, that the water supplied to a zone
should flow through the reservoir.
• Where new assets are required, consider the options for staging with smaller assets to
reduce water age:
o For reservoirs, consider staging and/or setting operating levels to initially utilise only
a portion of the available storage with different settings, if required, for summer and
winter.
o For mains, consider large diameter main capacity to be staged by the initial provision
of a smaller diameter main, followed by additional mains as the demand increases
and/or provision of additional treatment points and facilities.
• Review the water quality in any asset that could present a stagnant water issue, eg:
o a floating reservoir with a common inlet/outlet main off to the side of the main supply
trunk main
o a reservoir at the end of a pumped rising main (supplying the zone as well)
o mains with permanent ends to be avoided by the provision of link mains or looped
mains. Particular care shall be taken at the boundaries between supply zones, where
the dead-end length shall be minimised.
• Check for flow reversals and change in velocities and review for possible controls.
• Include input from appropriate stakeholders (area network representatives, water quality
personnel, technical support staff etc). It will help to identify any concerns involving local
system issues, risks etc that may need to be considered with respect to water quality
targets.
For additional detail on Reticulation Design for Water Quality, refer to Water Supply Code of
Australia, Sydney Water Edition (Reference 1).
In a water supply system, the following hydraulic parameters are commonly monitored:
A discussion of the water system hierarchy is warranted as many of the requirements for
monitoring are related to the levels and boundaries created by the hierarchy.
The water network is extensive and complex comprising a large number of pipes, reservoirs,
pumping station and valves. The network is segmented into tree-like systems and follows a
hierarchy to achieve the levels of service and practically manage the network.
There are four levels in the water system hierarchy with the lowest level being pressure
zones supplying between a few hundred to thousands of properties where the pressures will
be limited within a range. Supply zones comprise a number of pressure zones usually
supplied by one or more reservoirs. Distribution systems are a collection of supply zones
and delivery systems are a collection of distribution systems, typically supplied from a water
treatment plant.
The boundaries between the systems are maintained by closed valves. The structure of the
water system hierarchy is described in the ‘Asset Hierarchy’ document (Reference 14),
currently under review with the ADI. At each level in the hierarchy, the network is discrete
other than the primary (normal) route of supply. Secondary routes of supply also exist and
are used from time-to-time to transfer water between systems.
Typical applications of water level monitoring are contained in the IICATS standards and
include:
• monitoring that the network assets are performing as designed and configured,
including reservoirs, channels and chambers
• controlling critical assets such as automatic inlet control valves (AICVs) and pumping
stations and outflow from clear water tanks.
• providing critical data for the efficient scheduling of the network (supply, water
quality, energy management)
• providing critical data for the calibration of demand and hydraulic models
• being combined with flow meter data, providing detailed demand data for supply
zones
Typical applications of pressure monitoring are contained in the IICATS standards and
include:
• monitoring that the total system and individual assets are performing as designed
and configured; including pumping stations, pressure control valves and sectioning
valves are in the correct configuration
• monitoring that levels of service targets are being met (and the operating licence is
complied with and rebates correctly given)
Typical applications of flow meters are contained in the IICATS standards and include:
• monitoring that the total system and individual assets are performing as designed
(including energy requirements) and configured, including pumping stations, pressure
control valves and sectioning valves
• monitoring and managing water loss via Minimum Night Flow measurement
• providing critical data for the calibration of demand and hydraulic models and
measuring the impact of demand management initiatives
• providing critical data for the efficient scheduling of the network assets (supply, water
quality, energy management)
• scheduling treated water production and controlling outflow from clear water tank
• custody transfer measurement between suppliers (SCA and BOO) and Sydney
Water.
The boundaries between systems at any level in the hierarchy can be at:
• treatment works
• reservoirs
• pumping stations
As a general principle, the transfer of water across boundaries should be monitored. There
are several thousand DVs, which are only used infrequently to transfer water and usually as
an emergency response. Generally, it is not economic to monitor flow through these valves.
Table 2-2 shows a guideline to be applied when deciding if the flow across a boundary will
be monitored.
2.4.4.2 Reservoirs
Supply zones are supplied from one or more reservoirs. The level in each reservoir will be
monitored. As reservoirs are also on the boundary between systems, the flow between
systems will be monitored at the reservoirs. Preferably the flow will be measured at the outlet
of the reservoirs. However, if this is not possible the inlet will be monitored.
Typically, pumping stations pump to one set of reservoirs supplying one supply zone.
Occasionally the pumping station may pump to more than one supply zone via separate
rising mains.
The flow in each rising main will be monitored at the pumping station. The upstream and
downstream pressure at the pumps will also be monitored (both suction pressure and
delivery pressure). This information is also useful to monitor energy performance.
Automatic control valves include AICVs, PRVs and PSVs. Some valves are sited with
reservoirs, while some are located remotely within the network. The following requirements
will be applied to the following valves in Table 2 -3.
• At the critical points of pressure zones. Critical points are the points in the network where
hydraulic modelling indicates that pressure will be lowest. This can either be due to high
ground elevation and/or high headloss at high demands. A pressure gauge will be placed
in all locations where pressures are currently estimated to fall to less than 20 m at some
time in the year. At least one gauge will be placed in each area.
• At other locations on the trunk or reticulation network (usually at the highest points)
where gauges are needed (usually to ensure customers are receiving adequate
pressure).
For reviews of design demands (ie to justify the next stage of assets with more realistic
demand data), flow monitoring will be required on specific property types (ie single dwelling,
multi dwelling), rather than for the whole zone.
• identifying pockets with the same demand patterns, such as single dwelling, multi
dwelling etc. Selecting the size of the area to be monitored depends on properties
available to extract the specific demand profile – the bigger the size the better and
diversity needs to be considered
• identifying the areas to capture customers’ changed demand behaviour (ie greenfield
areas, areas with BASIX features, rainwater tanks etc)
• identifying areas with different geographical locations, occupancy rate and lot sizes etc
• avoiding, if possible, closing any valves in a zone to keep supply zone integrity intact
• choosing, if possible, existing areas with flow metres, eg pressure managed areas (PRV
or booster zones).
The selection of appropriate size and type (technology) is crucial with respect to water main
size, flow range, pressure, location, pump and budget.
The following information can assist in the planning and detail design/selection of a flow
meter:
• Size and arrangement of water mains upstream and downstream of a metering location.
• Maximum and minimum flow range, with fire flow requirements (if any).
• Recommendation for appropriate by-pass assembly with isolating valve, so that repairs
can be made without shutting off the supply on critical mains.
The Sydney Water IICATS system requires standardisation of water supply system field
monitoring instrumentation, such as flow, pressure and level monitoring devices installed on
water supply infrastructure.
IICATS I&C (Instrumentation and Control) standards are developed as a central design and
installation reference for planners, designers, consultants and contractors to refurbish
Sydney Water assets to required standards.
These standards contain technical specifications for each instrument type including the
functional, performance, physical and installation requirements as well as prequalified
suppliers for flow meter and pressure transmitters. Standards also include IICATS interface
requirements such as remote terminal unit (RTU) input/output connections and
telecommunications.
The following specific I&C standards applicable to the water distribution system assets shall
be used as reference documents:
5. Pressure Reducing Valve Standards (Note: under development and will be available in
the near future).
Sydney Water is also required to meet specific corporate targets (Reference 36), such as
maintaining our purchase of grid electricity to levels achieved in 1998.
For the above reasons, planners are to consult with the Energy and Eco-efficiency Group
and operations from the early stages of renewal and growth projects. The unit will assist with
formulating and implementing project measures that are consistent with Sydney Water’s
energy-related corporate targets. An ‘Energy Smart Asset Resource’ (workbook/tool, under
development) is also available from the Energy and Eco-efficiency Team. This tool will
provide the latest energy costs, usage and high level considerations requires assessing
energy at different stages of asset lifecycle. The Team should be contacted for the latest
version.
The tables in Appendix E: includes energy efficiency and renewable energy measures
(though the opportunities are not limited to the list) which should be considered when
planning for development or replacement of assets.
While some of these measures are applicable during the design phase, planners should
consider reducing energy requirements and improving energy efficiency where possible and
include the relevant information in the life cycle costing for any option.
2.6 Context
2.6.1 Definitions, abbreviations and references
Refer to Section 1: Introduction to the guideline, Clause 1.6.
Pressure issues Systems with very low or high pressure during maximum hours should
be reviewed for augmentation. For desirable pressure range, refer to
Section 4: System Hydraulics.
Bottlenecks The planner should consider mains with high velocities or headloss
rates. For velocity and headloss requirements, refer to the Water
Supply Code of Australia, Sydney Water Edition (Reference 1).
However, velocity and headloss should be refined with improvement
criteria to optimise any augmentation solution. Pressure reducing or
sustaining valves may also contribute to problems and their settings
should be investigated where appropriate.
Pump capacity issues If all units in a station are running and the downstream reservoir cannot
recover this can be an indication of a capacity deficiency in the input
system (combination of pump, rising main and reservoir).
Storage capacity If a supply zone’s reservoir is supplied via gravity and its RSL is
breached, then this indicates either a storage capacity issue or inlet
supply capacity issue.
Lack of reliability Full or partial back-up supply (or contingency arrangements) may not
be available
Idealised design/ If the system was destroyed, how would you re-design the system without
discontinuous constraints using today’s technology?
improvement
Forced Develop an alternative option where the assets in question are ‘forced’ to
be decommissioned.
For example, a link between two zones can provide redundancy for many
component failures in both zones. Or re-routing a water main to pick up an
existing problem along the way.
Partial risk reduction An option that reduces risks to a certain level may be more cost effective
than totally removing the risk (Refer to Appendix D:).
Economical What can be built to provide a benefit to cost ratio of more than/equal to
one?
Staged approach An option where assets are built at different times to align with demand
increases and to reduce life cycle costs
Continuously design Keep designing out problems or constraints until there is an unacceptable
out risk and value for money.
Look within the immediate and surrounding systems for small tweaks, eg
cross-connections from adjoining or trespassing mains, or small changes
to controls.
If this was your This is a question posed to redirect the planner’s perspective to the
money what would customers’ point of view, or willingness to pay.
you do?
Example: How would you feel if you were asked to pay $5 million for this
renewal? How many questions would you ask?
• Supportability
o staff availability
o the availability of spares, temporary generators and pumps, internal and
external to Sydney Water
• Operability
o limitations of telemetry
o operating protocals and schedules for normal and abnormal operation
scenarios
Capital Solutions
Reliability problems
A chain of assets in a series configuration may provide poor reliability as a whole. In the
case shown in Figure 2-2, the chain has a reliability of 0.432 (0.9 x 0.6 x 0.8). The chain
itself is weaker than the weakest link (in our case – a reliability of 0.6), signalling that there
are likely to be multiple solutions required to improve the system. These may be within this
system or from another system.
The following generic reliability options (shown diagrammatically as A,B,C and D in Figure 2
- 3 ) for various assets need to be considered when reviewing reliability:
• Option A - Local redundancy for a single component failure (eg back-up generator).
• Option B - System level redundancy (eg bi-directional link between systems) for
multiple component failures.
• Option C - System level redundancy for only the source of supply. Customers are still
vulnerable to many component failures if ‘B’ is not provided. Solution ‘B’ is preferred
over ‘C’ because it provides redundancy to more components (this implies that end-
to-end system design can provide very high system reliability to customers, eg
Woronora link to/from City Tunnel, Cascades link to/from Orchard Hills).
Customer
Supply Source (X) D
(X)
C B
Customer
Supply Source (X)
(Y)
Example of the ‘System Integrated Planning’ approach has been presented here through the
renewal of a 375 mm water main in Penrith (refer to water main ‘ED’ in Figure 2-4).
Considering the problem and opportunities around the system, the objectives are to:
• re-optimise the system
• address other possible future renewals required within the planning horizon in the
planning process
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SYDNEY WATER Section 2: Water System Planning
Growth
A baseline model of the Penrith North System was run for current MDD. A future model was
then run for future MDD at 2031. This included an additional 4,000 properties due to growth.
Analysis showed that at ‘F’ the pressure results were 17 m and eight metres respectively.
Renewals
To look for other options besides a like-for-like renewal, other renewals in the area have
been explored to consider in the scope. There were no other proposed renewals in the
nearby area, so other renewals are not an issue in this example.
Expanding the boundaries of planning from the immediate surrounds, other options are
generated to solve this problem using the following list:
• Decommission.
• Re-route.
• Relocate.
• Upsize/downsize/slipline.
• Consolidate.
• Seek opportunities.
However, a run of the future MDD model with the ‘ED’ decommissioned (especially as there
were no customers connected to the main) shows negative pressure of -8 m near ‘F’. This
does not meet the pressure requirements. Therefore exploring other options is required.
Different options have been generated to address the capacity and renewal issue:
• Like-for-like renewal ‘ED’ on .
• Amplifying the main ‘CF’ on from 200 mm to 375 mm would compensate for the
decommissioning of ‘ED’.
Reliability
With a new main ‘CF’ the system configuration has changed. Therefore checking the
reliability of the new system configuration is required to ensure that reliability requirements
are met.
Shutdown block analyses were undertaken of the new system configuration. This is to test
whether the risk level in the system has been escalated too high and whether there is value
for money in providing redundancy.
Shutdown block analyses, for emergency situations, are undertaken under ADD in this case.
The analyses may also use MDD or Maximum Week to test for sensitivities.
Table 2 -5 provides a qualitative risk assessment for each shutdown block. The last column
in this table shows the results of the qualitative risk assessment using Sydney Water’s
corporate risk matrix
Risk scores of three and above generally require investigation to determine any appropriate
mitigation solution, subject to value for money review and management review. The analysis
showed (refer to Table 2 -5) that ‘AB’ and ‘BC’ have high risk costs and severe and
moderate consequences with risk scores of four and five respectively. The risk is therefore
acceptable with a contingency plan, unless value for money can be achieved by a capital
solution.
For the reliability analysis, the question then becomes what combination of mitigation
solutions can provide value for money to mitigate each shutdown block.
To address reliability for the system, the options considered for the detail assessment are:
• Amplifying the main ‘CF’ on from DN200 to DN375 for 860 m costs - $1.5 million.
• Opening the existing Dividing Valve (DV) near ‘F’ on . This supplies water from
Bringelly Rd reservoir zone. An operating cost of $10,000 has been considered
appropriate in this example.
This example has used investment cost and risk cost as primary criteria for option
assessment.
• Amplifying the main ‘CF’ on from DN200 to DN375 for 860 m - costs $1.5 million.
As the saving for the amplification of ‘CF’ compared to the renewal of ‘ED’ was about $1.5
million or 50%, the amplification of ‘CF’ is the preferred option. The selection of the preferred
option for capacity was based on cost only as both options meet capacity requirements.
However, this does not preclude ‘ED’ to be an option for improved reliability.
Table 2 -5 provides a risk cost assessment for each shutdown block. It uses the risk cost
formulae for each shutdown block to calculate the risk cost ($NPV). Detail is shown below on
how risk cost is calculated.
Running shutdown block analyses for the 600 mm mains ‘AB’ and ‘BC’, the major feeds from
Penrith North reservoir, also highlighted the benefits of amplifying the main ‘CF’. If any of
‘AB’ or ‘BC’ is out of commission, a reasonable supply of water (about average day demand)
can be supplied in emergency situations to customers north of ‘C’ through ‘CF’ from the
adjacent zone (Bringelly Road) via a dividing valve at ‘F’. A shutdown block analysis for the
preferred main ‘CF’ also showed that opening the dividing valve at ‘F’ would also be a
suitable mitigation solution.
Table 2 -6 provides benefit to cost ratios (B/C ratios) for the cost of solutions.
There are further options that could be analysed including ‘CF’, but these have not been
shown in Table 2 -6 in order to simplify this example.
Assumptions
• Break rates (BR) for a 100 mm water main (CICL) – 30 breaks/100 km (for this
example).
Mean failure rate (MFR) for this example = break rate {(x/100 km) x (100 mm/diameter
(mm))} * length (km). See the Reliability Technical Supplement (Reference 28) for further
details.
During the useful life of the main, an estimated mean failure rate is 0.096 per year.
Consequence cost:
B/C ratios:
B/C ratio = $3.7 million/$3 million = 1.23 (for option renew ‘ED’)
B/C ratio = $3.7 million/$1.5 million = 2.47 (for option amplify ‘CF’)
Analysis
The results show that the risk cost for Sections ‘AB’ and ‘BC’ are $2.8 million and $3.7
million respectively. This indicates that provision of redundancy up to these amounts would
be economical.
The analysis shows that spending $3 million to renew ‘ED’ and $1.5 million to amplify ‘CF’,
as redundancies, provides B/C ratios of 1.253 and 2.47 respectively.
Both of these options appear economical to proceed, with ‘CF’ delivering a higher B/C ratio
than ‘ED’.
However, the provision of a dividing valve from Bringelly Rd near ‘F’ also provides
redundancy, under each shutdown block analysis, with much higher B/C ratio.
The DV also provides alternative supply for outage of ‘AB’, which has the highest
consequence. This is something that renewal of ‘ED’ cannot provide.
Hence the DV near ‘F’ provides better value for money when compared with ‘ED’.
1. Laying a new main DN375 for 860 m (‘CF’). This option costs $1.5 million.
The preferred options for reliability to single supply from Penrith reservoir are:
1. Laying a new main DN375 for 860 m (‘CF’). This option costs $1.5 million (note that
this is the same as for the ‘capacity’ case above).
2. Using the existing dividing valve at ‘F’ for an emergency supply. This provides the
greatest value for money in terms of redundancy (when required) against the single
main supply from Penrith North Reservoir.
1. Laying a new main DN375 for 860 m (‘CF’ on ). This option costs $1.5 million.
The example highlights how reconfiguration of the system and testing shutdown blocks can
re-optimise the system when a renewal has been generated.
Table 2 -5 Risk cost and risk score of each shutdown block element
Shutdown Block Analysis
Penrith North Renewal
Qualitative Risk Assessment
Section Diameter Length Material Failure Mean (1 in X) Number $/dw/day Existing Downtime Customer Community Risk Cost $p.a. Risk Cost $ Likelihood Consequence Risk
(mm) (m) Rate / Failure p.a. of Redudnancy (Days) Days Consequence NPV Score
100km Rate Customers (Days) Cost ($)
(100mm)
AB 600 735 CICL 30 0.037 27.2 6000 500 0 2.00 12000 $ 6,000,000 $ 220,500 $ 2,859,885 Very Unlikely Severe 4
BC 600 1933 CICL 30 0.097 10.3 3000 500 0 2.00 6000 $ 3,000,000 $ 289,950 $ 3,760,652 Very Unlikely Moderate 5
BD 250 421 CICL 30 0.051 19.8 1000 500 0 0.25 250 $ 125,000 $ 6,315 $ 81,906 Very Unlikely Minor 6
CF 375 860 CICL 30 0.069 14.5 1000 500 0 0.50 500 $ 250,000 $ 17,200 $ 223,084 Very Unlikely Moderate 5
DF 200 2100 CICL 30 0.315 3.2 1000 500 0 0.25 250 $ 125,000 $ 39,375 $ 510,694 Unlikely Minor 5
The number of customers has been populated with estimated numbers only in all cases.
Table 2 -6 shows that opening the DV from Bringelly Rd provides more redundancy than renewal of ‘ED’ and also provides far greater value for money.
Current
Opportunity Current status economic Criteria
viability
Ventilation of pump Optimising fan size and operation of the fan (fan may not need to Good (< 5
Is continuous ventilation required?
stations run 24 hours). years)
Current economic
Opportunity Current status viability (likely Criteria
payback)
Currently not cost effective, but costs are rapidly Are there likely to be tall buildings or anything else that could cast
Marginal (10 – 15
Solar PV decreasing. Excellent option for sites with maximum significant shadows over the available roof area?
years)
demand in afternoons
Are there likely to be any reservoirs, lagoons or other areas that
need covering and are free from significant sun shadowing?
Integrated Micro If sufficient head is present a micro hydro could be Marginal (10 – 15 Site specific, a connection “behind” the sites power meter will be
hydro installed. years) required to make the project feasible.
For assistance with assessment of these options please contact the Energy and Eco-efficiency Team.
Contents
3.1 Introduction ................................................................................................................ 5
3.1.1 General .................................................................................................................................... 5
3.2 System demands .......................................................................................................... 6
3.2.1 Overview.................................................................................................................................. 6
3.2.2 Temporal demand variation..................................................................................................... 6
3.2.3 Demand considerations for planning ....................................................................................... 7
3.2.4 Estimation of current demands ................................................................................................ 9
3.2.4.1 Average day demand.......................................................................................................................... 9
3.2.4.2 Maximum day demand....................................................................................................................... 9
3.2.4.3 Maximum hour demand ....................................................................................................................10
3.2.4.4 Maximum design demand period ......................................................................................................10
3.2.5 Non-revenue water (NRW) .....................................................................................................11
3.2.6 Other design demands for water system component design ..................................................12
3.2.6.1 Maximum minute demand ................................................................................................................12
3.2.6.2 Minimum minute demand .................................................................................................................12
3.2.6.3 Minimum weekly demand .................................................................................................................12
3.2.7 Reliability based demands (shutdown block analysis) ............................................................13
3.3 Growth and demand forecasting ................................................................................. 16
3.3.1 Growth ....................................................................................................................................16
3.3.2 Growth demand forecasting ...................................................................................................16
3.3.3 Future maximum day demand ................................................................................................17
3.3.4 Design demand rate review management ..............................................................................17
3.4 Context ..................................................................................................................... 19
3.4.1 Definitions, abbreviations and references ..............................................................................19
3.4.2 Attachments and/or appendices .............................................................................................19
3.4.3 Document Control ...................................................................................................................19
3.4.4 Revision control chart .............................................................................................................20
Appendix A: Design demand rates .................................................................................... 21
Design rates for single supply systems ...................................................................................................21
Design rates for dual water supply system (includes recycled water systems).......................................24
Supply systems with rainwater tanks .....................................................................................................27
Design Demand Rate Review Management ...........................................................................................27
Appendix B: Average day data ......................................................................................... 28
Appendix C: Definition of different demand categories ...................................................... 30
Appendix D: NRW components ......................................................................................... 31
Appendix E: Theoretical value to calculate maximum minute demand ................................ 32
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SYDNEY WATER Section 3: Water Demand & Growth
Figures
Figure 3 - 1 Typical residential average day demand curve 7
Figure 3 - 2 Design chart - Maximum demand versus duration 32
Figure 3 - 3 Maximum demand vs duration vs gross site area 33
Figure 3 - 4 Demand distributions for different Systems 35
Tables
Table 3 - 1Guide to design demand types for system assets 8
Table 3 - 2 Dwelling-based default demand rates for planning residential water supply systems 22
Table 3 - 3 Non-residential design demands for drinking water supply planning 23
Table 3 - 4 Single dwelling design demand rates for dual water supply system planning 24
Table 3 - 5 Medium density residential design demand rates for dual water supply system Planning25
Table 3 - 6 Non-residential design demand rates for dual water supply system planning 26
Table 3 - 7 Maximum week demand sequence default factors 27
Table 3 - 8 Average day data from BASIX water savings monitoring 28
Table 3 - 9 Average day data from Rouse Hill monitoring 28
Table 3 - 10 Average day data from BASIX and Rouse Hill monitoring 28
Table 3 - 11 Assumed average day data 29
Table 3 - 12 Components of non-revenue water 31
Table 3 - 13 MDD demand factor frequency (July 2009 to April 2012) 36
Table 3 - 14 Minimum week and day factors (July 2009 to April 2012) 37
3.1 Introduction
This section covers Sydney Water’s approach on how to consider growth and demand for
planning for drinking and recycled water.
While this document provides general guidelines and criteria applicable to most planning
scenarios, it does not limit a planner’s responsibility to exercise engineering judgement and,
if required, to adopt improved approaches.
3.1.1 General
As part of the planning process to provide customers with a total water supply system that
best meets their needs at a price they are willing to pay, each water supply scheme is
planned in stages to ensure optimal use of assets. This ensures that new facilities are only
provided where needed and augmentation done only when required. To do this effectively
we need to forecast population and demand over a planning horizon, generally 25 to 30
years.
• water restrictions
• pricing
• demographics
3.2.1 Overview
Demands vary day-to-day and generally rise and fall with the seasons. Seasonal variation in
water demand is often due to outdoor usage. It is not uncommon for supply zones to
experience individual days where demand exceeds twice the average day demand during a
hot, dry summer period. During low demand periods (typically winter or wet and cold
periods), minimum demand for an individual day can fall below 70% of average day demand.
Diurnal patterns are unit curves used in modelling to simulate diurnal demands. These are
important mainly when sizing the reticulation network (Refer to Figure 3-1 for an example of
a typical residential diurnal curve). Different property types will have different diurnal
patterns, and in some cases it may be necessary to develop new diurnal patterns for high
water users that behave differently to other properties and have a considerable influence in
the flow distribution.
Commercial and industrial demand patterns vary markedly from residential diurnal curves.
As well as having different profiles, the peak factors for these demand types will be different
and occur at other times of the day compared to residential consumption.
In determining the maximum consumption for a particular water supply area, the planner
should consider the combined effect of different types of consumption within the zone and
determine when combined maximum demand occurs.
The Water Modelling System (WMS) database has default diurnal curves for maximum days
to be used for various demand types.
2.00
Demand Factors
1.50
1.00
0.50
0.00
12:00 AM 6:00 AM 12:00 PM 6:00 PM 12:00 AM
Time
• Current maximum demand sequences, maximum day and maximum hour events are
best determined from historical data.
• Care should be taken that the adopted maximum demand events are not distorted by
abnormal operations such as main breaks or temporary operational changes.
• BASIX requirements for new developments (since 2004) should be taken into
account. Latest studies on existing BASIX compliant properties showed that BASIX
reductions affect the average demand of affected dwellings more than their maximum
day demand.
• Dual supply systems need special attention. Single supply systems are more
prevalent and distribute only drinking water to customers. Dual supply systems serve
customers within the supply area with additional infrastructure to deliver recycled
water for non-drinking purposes. The production of recycled water does not always
match the demand. Consequently topping up these systems from the drinking supply
is often required and must be considered in planning.
Demand type
Delivery
Service reservoir
system
Reticulation mains
Flow meter
Average day demand (ADD) components are average customer metered consumption and
non-revenue water.
To determine ADD, consider the average historical customer metered consumption for the
previous six financial years (a financial year is recommended to capture a whole summer
period), if possible. An appropriate amount of non-revenue water will need to be added to
this calculation (Refer to Clause 3.2.5).
In addition, determining ADD for major demand categories within the zone will help to
establish per property demand for the zone to apply to new growth or to determine an
estimated future maximum day demand (Refer to Clause 3.2.4.2).
Current maximum day demand (MDD) for an existing supply zone or transfer system is
determined by one of the following methods (in order of preference):
• An analysis of the last ten consecutive financial years of IICATS data to select the
day with the highest demand over 24 hours.
If the results of the last ten years are inconsistent or there seems to be apparent
anomalies, a review of the analysis or timeframe (to be either lengthened or
shortened) may be required. Examples include:
o The timeframe may include restriction periods, which in some instances may
have a high demand, eg, if watering gardens is only allowed in a supply zone
on one day of the week. However, instances like this need to be reviewed as
to the likelihood of them happening again.
• Where suitable IICATS data is not available, ADD can be calculated from customer
billing data as described in clause 3.2.4.1 and factored with locally derived scaling
factors, with appropriate allowances for non-revenue water (Refer to clause 3.2.5).
The default demand factors outlined in Appendix A: should only be used as a last
resort, as they tend to be conservative. The planner must be aware of any significant
growth or changes in property demand in the supply zone that has occurred in the
MDD calculation period and account for that appropriately.
For a greenfield development, use the demand from a similar zone/s (where there is
similarity in customer type, lot size and population) in the vicinity. Only use the default
demand rates from Appendix A: as a last resort, as they tend to be conservative. Monitor
the actual consumption for possible future adjustment of demands for planning of further
stages of a project.
Where there is less than ten years of IICATS data, the planner shall undertake a sensitivity
analysis and risk assessment between the two methods.
Maximum hour demand (MHD) does not necessarily occur on the same day as the MDD.
Current MHD for an existing supply zone or transfer system is determined by one of the
following methods (in order of preference):
• An analysis of the last ten years of 15 minutes of IICATS data (where not available
use hourly IICATS data) to select the maximum hour event.
Refer to clause 3.2.4.2 for comments under maximum day demand if the results are
inconsistent, or there seem to be anomalies.
• Where suitable IICATS data is not available, but MDD demand is available for the
system, use locally derived scaling factors to obtain the MHD. The default demand
factors outlined in Appendix A: should only be used as a last resort, as they tend to
be conservative.
For a greenfield development, use the demand from a similar zone/s (where there is
similarity in customer type, lot size and population) in the vicinity. Only use the default
demand rates from Appendix A: as a last resort, as they tend to be conservative. Monitor
the actual consumption for possible future adjustment of demands for planning of further
stages of a project.
Maximum design demand period is used as the basis for determining whether a water
system can recover from a number of days of high demand. Generally, it only needs to be
used where system demand exceeds input capacity.
For existing supply zones and greenfield development, a period of eight highest consecutive
days is used. The daily demand factors are given in Appendix A:, Table 3 - 7 .
For existing delivery system assessments, collect historical demand data from Hydraulic
System Services (HSS) to determine daily demand factors.
For recycled water systems, refer to Appendix A:, Table 3 - 7 for daily demand factors.
The volume loss due to leakage depends on the system design, construction, operation, and
maintenance practices. In urban systems the majority of leakage occurs at connections and
property water services (hence the allowance for NRW is usually based on the number of
connections/water services rather than on the length of mains). Leakage is also dependent
upon average pressure, ie generally the higher the pressure, the higher the leakage.
For more details on how Sydney Water manages water leakage to meet the Operating
Licence and Metropolitan Water Plan, refer to the Leakage Management Plan 2010-
(Reference 3).
• The existing NRW rate for the supply zone (preferred if known). Any significant
calculated NRW variation from the current financial year’s Sydney-wide NRW figure
from the “Water Efficiency Report” (or outside the range of 5-15%) should be
investigated. An inconsistency could point to operational problems that need to be
resolved, ie open boundary valves, water theft in rural areas or excessive leakage.
or
• 12% of total metered supply zone consumption where NRW can’t be calculated.
However, this value needs to be verified before use based on the year-end results
published on the web in the Water Efficiency Report (Reference 48).
No additional allowance is needed if demands are based on IICATS flow metering (eg for
bulk supply metering), as NRW is already included.
Maximum minute demand refers to the highest flow rate occurring over a one minute period.
Maximum minute demand is relevant to the design of in-line boosters, flow meters and
pressure reducing valves for small service areas (under 100 hectares as a guide). IICATS
records flows in 15-minute intervals or less (based on information available for the system)
which can be used to derive maximum minute demand.
In the absence of any other information from the system, refer to the design charts in
Appendix E:.
Minimum minute demand is used in the design of flow meters, pressure reduction valves and
booster stations to ensure that assets (including bypass arrangements) can operate over the
full range of flows encountered.
Minimum minute demand usually occurs during night hours (2-4 am) when there is little or no
customer activity. It is the sum of:
3. minimum non-residential usage. There will be times during the year when non-
residential activity is likely to be at, or close to zero. Do not allow for this unless there
is sufficient evidence to base an estimate.
For further understanding on how to calculate minimum water demand, refer to Appendix
F:.
The minimum weekly demand is required to assess system impacts such as when the
Kurnell Desalination Plant is in operation. In this case, the Potts Hill delivery system is likely
to experience its maximum pressures during this demand period
This demand may be used to study other issues, such as storage balancing and reviewing
pump efficiencies for the pumping stations along the City and Pressure Tunnels.
Sydney Water employs a risk based approach to the provision of redundancy. It is generally
regarded as unrealistic to have a full back-up supply available to all customers all of the time
due to the excessive cost.
There is a need to balance spending too much capital on redundancy and reducing impacts
on customers. Undertaking qualitative and quantitative risk assessments, determining the
cost of a mitigation solution, developing a benefit cost ratio for the mitigation solution and
organising a management review will ensure that cost effective mitigation solutions are
developed (refer to Section 2: Water System Planning of this guideline).
Our Operating Licence does allow for a certain number of customers to lose continuity, eg
during a mains break. The current annual target is a maximum of 40,000 customers affected
for longer than five hours.
Reliability demands
Reliability demands can be used in the design of systems for abnormal (planned and
unplanned) operating conditions. They are used to:
Each critical element of the system is to be tested by choosing the appropriate demand
scenario from the following list:
• Maximum Hour
• Maximum week
• Ninety percent of MDD – generally for pumping stations without the standby in
operation. Note: Above 90% of MDD represents about 1% of days in the year, or 3 to
4 days in the maximum week sequence.
As an example on which demand scenario/s would be used for a shutdown block analysis
for a water main, maximum hour and peak hour on an average day would be generally
chosen in the first instance. It is unusual for testing to show that a maximum hour back up
supply is available.
When using an ADD event for testing of a shutdown block, a different likelihood and
consequence is usually developed compared to an MDD event. Thus a different risk score
and risk cost generally occurs for the two scenarios. The inclusion of two (or more) scenarios
can improve the decision making process.
The preferred mitigation solution is generally based on the demand scenario that provides
acceptable residual risk and/or value for money. It can be chosen from the above demand
scenarios as well as the following:
• Minimum day demand. This demand is usually around 0.5 – 0.8 ADD (Refer to
Appendix G:).
Discussion on criteria
It is difficult to set criteria on a Sydney-wide basis for demands that are to be provided in an
abnormal situation. A customer’s ability to be unaffected by a major asset failure may
depend on their location in the Sydney region.
In practice to date, for the planning of critical water main renewals, it has been generally
found that:
• A MDD or MHD back-up supply was generally not available. Designing a MDD or
MHD back-up supply was generally not suitable, due to the lack of existing pipework
capacity and the excessive cost to augment to meet this requirement. Generally,
reserve storage is the only available redundancy in the system.
• An ADD or the morning peak (on an average day) back-up supply was available on
many occasions, as the remaining system still in service was not operating at
maximum capacity, thus spare capacity exists.
From the above, it can be seen that reliability should be reviewed to ensure that each
customer be supplied with the best outcome available from the qualitative and quantitative
risk assessments, subject to a management review.
Other considerations
These include:
• Planned maintenance activities can extend for several months and are usually
undertaken during lower demand periods, eg tunnel and reservoir shutdowns occur
between March and September. The analysis of the previous 10 years of demands
should therefore be based on the same months of the shutdown, subject to a risk
assessment.
• Minimum day demand (the lowest recorded day without restrictions) would be an
expected target demand rate where restrictions are implemented during incidents,
subject to a risk assessment. This demand usually aligns with wet or cold days where
outdoor and washing machine usage is very low. Christmas Day is commonly a low
demand day. Recent experience (in March 2014 in the Macarthur water supply
system) suggests asking customers via the media to voluntarily conserve water did
not reduce demands significantly.
• Drought demand rates. While not mentioned here, these need to be developed on a
case-by-case basis.
1. Determine the per capita consumption by demand category (for the definition of
Sydney Water demand categories refer to Appendix C:) for the existing relevant
supply area and apply the relevant per capita demand* on each new development
(preferred method where possible).
*Be aware that even in situations where demand behaviour in an area is known, this may not
always reflect future consumption behaviour for new dwellings.
2. Where suitable IICATS data is not available, use the demand from similar zone/s
(where there is similarity in customer type, lot size and population) in the vicinity to
obtain MDD and MHD. The default demand factors outlined in Appendix A: should
only be used as a last resort, as they tend to be conservative.
To minimise the uncertainty of projected demand trends and to validate the assumptions on
consumption, staging of future works and monitoring of actual growth demands over time is
generally preferred.
• are determined for each supply zone or trunk system (Sydney-wide estimates cannot
be used)
Current MDD must be calculated before projecting future MDD (for calculation methods refer
to clause 3.2.4). The planner must establish the current MDD for each individual supply zone
or where applicable for each pressure managed sub-zone within the project boundary.
The current MDD provides a baseline from which the demand growth will be applied and to
determine per capita consumption rates for residential categories in that zone. These
consumption rates in conjunction with the growth projections and the present MDD will allow
the planner to forecast future MDD for each planning horizon. The MHD factor determined
for the current case is also used for future demand scenarios. This may require the
alteration of the diurnal pattern so that it incorporates the current MHD to be used for future
scenarios.
Commercial and industrial growth will be considered and the rate of change will be based on
the growth/reduction shown in the employment figures produced by the BTS. Hence if x%
reduction is predicted, then x% reduction is applied to the existing non-residential properties
in the area in question.
For the definition of different levels of industrial water usage refer to Appendix C:.
Sydney Water has developed the Design Demand Rates for Water Assets (SAP) -
AMQ0038 (Reference 2) to assist in the revision of design demand rates to ensure
infrastructure is appropriately sized considering the change of customer water usage and
local variability. It includes the following key processes:
Estimated design demand rates will be subjected to periodical future review, based on actual
demands from field monitoring.
3.4 Context
3.4.1 Definitions, abbreviations and references
Refer to Section 1: Introduction to the guideline, Clause 1.6.
Note that:
• the criteria below are the default values to be used for future development in the absence
of any other available information
• planning of small areas (less than 100 ha or 1,000 properties) which, on account of
diversity in demand patterns, can have higher maximum demand. Refer to Guidelines for
selection of small self-contained water booster stations, April 2004 (Reference 7).
For the definition of residential, commercial, and industrial (light and medium) demand categories,
refer to Appendix C:.
Table 3 - 2 Dwelling-based default demand rates for planning residential water supply
systems
Design demands for drinking water supply network that are BASIX compliant (rainwater tanks may be
installed).
Average day 0.75
kL/dwelling/day
demand Refer to Note 1 and Note 2
Single dwelling 2.20
Max day demand kL/dwelling/day
residential Refer to Note 3
= 2.5 x maximum day
Max hour demand kL/dwelling/day = 5.500.
Refer to Note 4
Average day
kL/unit/day 0.7
demand
Town house
Max day demand kL/unit/day 1.6
(<30 units/net/ha)
= 2.2 x maximum day
Max hour demand kL/unit/day
= 3.52
Average day
kL/unit/day 0.63
Multi-unit demand
(30 - 60 Max day demand kL/unit/day 1.35
units/net/ha) = 2.0 x maximum day
Max hour demand kL/unit/day
= 2.7
Average day
kL/unit/day 0.53
Multi-unit demand
(61 - 100 Max day demand kL/unit/day 1.09
units/net/ha) = 2.0 x maximum day
Max hour demand kL/unit/day
= 2.18
Average day
kL/unit/day 0.44
Multi-unit demand
(101 - 140 Max day demand kL/unit/day 0.88
units/net/ha) = 2.0 x maximum day
Max hour demand kL/unit/day
= 1.76
Average day
kL/unit/day 0.42
Multi-unit demand
(>140 units/net/ha) Max day demand kL/unit/day 0.8
Max hour demand kL/unit/day = 2.0 x maximum day = 1.6
Note that,
1. This is the total demand and includes the rainwater supply. This criteria is to be used for shutdown block analysis
as well. Refer to Appendix B:.
2. The drinking water usage minus the rainwater supply (ie drinking water meter reading) is 0.55 kl/dwelling/day. This
criterion is to be used for average drinking water and power calculations. Refer to Appendix B:.
3. Considering water consumption with rainwater tanks use water to the same extent as in dual reticulation system,
(demands of DW ) 0.8 plus (demand of RW=outdoor + toilets) 1.4.
4. Due to lack of actual data on BASIX houses with rainwater tanks, this number is assumed based on the previous
maximum hour WSAA number in Table 2.1 (WSAA Version 2002) of 90 kL/Nha/day with a density of 16.4
dwellings per net hectare. However, current densities at Rouse Hill tend to vary around 14 to 17 dwellings per net
hectare.
5. For the conversion to Net Hectares (NHa), where no better information exists, assume 0.8 x gross hectare with a
density of 16.4 dwellings per net hectare.
Design demands for drinking water supply system for non-residential development
Max day
kL/NHa/day 40
demand
Light industrial
Max hour 1.6 x Max day demand
kL/NHa/day
demand = 64
66
Max day
kL/NHa/day Moved old light Industrial into the
demand
Medium industrial medium category
Max hour
kL/NHa/day = 1.6 x maximum day
demand
Heavy industrial Demands kL/NHa/day Based on individual industrial need
41
63 kL/NHa/day
Max day
kL/NHa/day For large shopping complexes such as
demand
Suburban commercial Westfield, Centro, Roselands etc the
City Rise Commercial.
Max hour
kL/NHa/day =2.0 x maximum day demand
demand
Max day kL/
City high rise commercial* 63
demand floor ha/day
*(600 persons/ floor ha)
Max Hour kL/
=2.0 x maximum day demand
demand floor ha/day
Note that:
1. Where no better information exists, assume net hectares (NHa) = 0.8 x gross hectare.
• Unless otherwise directed, both the drinking and recycled system shall be designed for
100% washing machine usage.
• Assume that cooling towers are supplied from the drinking water supply system.
Default demand rates for dual supply system planning are provided in:
The demand rates contained in the tables include the leakage component.
Table 3 - 4 Single dwelling design demand rates for dual water supply system planning
1 1
Drinking water Recycled water
(includes 100% of (includes 100% of
washing machine washing machine
Item Design criteria Units usage) usage)
1. Single 0.50
Average day
dwelling kL/dwelling/day 0.35
demand Refer to Appendix B:
residential
2. Single
0.80
dwelling Max day demand kL/dwelling/day 1.6
residential
3. Single = 2.7 x maximum day
= 3.6 x maximum day
dwelling Max hour demand kL/dwelling/day = 2.160
residential = 5.76
Note that:
1. Demand rates consider 100% washing machine usage on both drinking water and recycled water.
If otherwise directed by Sydney Water, to supply washing machine usage from one source only (either
drinking water or recycled water), demand for alternative source will be reduced by the demand rates
considered for washing machine usage under each scenario and the amount will be as follows:
Table 3 - 5 Medium density residential design demand rates for dual water supply system
Planning
2 2
Drinking water Recycled water
(includes 100% of (includes 100% of
washing machine washing machine
1
Item Design criteria Units usage) usage)
Average day
kL/unit/day 0.500 0.350
demand
1. Town house
Max day demand kL/unit/day 0.70 1.1
(<30
units/net/ha) = 2.45 x maximum
= 3.2 x maximum day
Max hour demand kL/unit/day day
= 3.52
= 1.71
Average day
kL/unit/day 0.375 0.320
demand
2. Multi-unit
Max day demand kL/unit/day 0.60 0.95
(30 - 60
units/net/ha) = 2.29 x maximum
= 3.0 x maximum day
Max hour demand kL/unit/day day
= 2.85
= 1.37
Average day
kL/unit/day 0.375 0.300
demand
Multi-unit
Max day demand kL/unit/day 0.60 0.70
(61 - 100
units/net/ha) = 2.29 x maximum = 2.47 x maximum
Max hour day day
kL/unit/day
Demand
= 1.37 = 1.73
Average day
kL/unit/day 0.375 0.250
demand
Multi-unit
Max day demand kL/unit/day 0.60 0.50
(101 - 140
units/net/ha) = 2.29 x maximum = 1.71 x maximum
Max hour demand kL/unit/day day day
= 1.37 = 0.85
Average day
kL/unit/day 0.375 0.220
demand
Multi-unit
Max day demand kL/unit/day 0.60 0.40
(>140
units/net/ha) = 2.29 x maximum
= 1.8 x maximum day
Max hour demand kL/unit/day day
= 0.72
= 1.37
Note that:
1. For high density multi-unit type developments the default design demand rates do not include an
allowance for irrigation of the surrounding landscape. This issue should be reviewed on a case-by-case
basis.
2. Demand rates consider 100% washing machine usage on both drinking water and recycled water.
If otherwise directed by Sydney Water, to supply washing machine usage from one source only (either
drinking water or recycled water), demand for alternative source will be reduced by the demand rates
considered for washing machine usage under each scenario and the amount will be as follows:
Reduce average day rate by 0.10 kL/dwelling day.
Reduce maximum day rate by 0.20 kL/dwelling/day.
Reduce maximum hour rate by 0.16 kL/dwelling/day.*
*As washing machine usage maximum demand occurs during morning, maximum hour demand rate
(usually during afternoon) is less than maximum day demand rate for washing machines.
Table 3 - 6 Non-residential design demand rates for dual water supply system planning
Design
Item criteria Units Drinking water Recycled water
2008 - 2009
Analysable sample (number of dwellings) 123 1139
Average BASIX benchmark consumption 0.91 0.89
(kL/dw/day)
Average target potable water consumption 0.55 0.53
(ie BASIX benchmark – 40%) (kL/dw/day)
Average actual potable water consumption 0.50 0.56
(kL/dw/day)
Actual recycled water or rainwater 0.22 Not available
consumed (kL/dw/day)
Total water consumption (kL/dw/day) 0.73 Not available
Average actual potable water percentage 44.20% 36.00%
savings relative to BASIX benchmark
Table 3 - 10 shows average day data from several sources including BASIX Water Savings
Monitoring – December 2009 (Reference 10).
Rouse Hill area 108 and 282 Area 282 Area 108 Average of 390
reticulation data
2008 - 2009
Drinking water (kL/dw/day) 0.45 0.48 0.46
Recycled water (kL/dw/day) 0.35 0.23 0.32
Total water consumption (kL/dw/day) 0.80 0.71 0.78
Flow meters were installed in December 2008 at Rouse Hill to monitor water and recycled water
demands.
Table 3 - 10 Average day data from BASIX and Rouse Hill monitoring
Demand
categories Description
b) Commercial
c) Special uses
d) Rural
Sydney Water
unmetered (Metered
but not read STPs)
properties
Sydney Water
operational use
Unbilled
unmetered Fire use and fire 1% of total supply
consumption testing
Unbilled authorised
consumption Unmetered
construction use
Stopped customer
meters
Non-
revenue
water Unbilled Sydney Water
metered metered STPs 0.05% of total supply
consumption (metered and read)
Unauthorised
consumption 0.1% of total supply
Apparent losses
Customer 2% of total billed
metering metered
inaccuracies consumption
85
Real losses Real losses Litres/connection/day
(2011/12 results)
Unbilled authorised consumption includes those components of authorised consumption that are
not billed and do not produce revenue. Apparent Losses include all types of inaccuracies
associated with customer metering, plus unauthorised consumption (theft or illegal use). Real
losses are physical water losses from the pressurised system, up to the point of measurement of
customer use. It is the annual volume lost through all types of leaks, bursts and overflows depends
on frequencies, flow rates, and average duration of individual leaks, bursts and overflows.
For details on the definition of the water balance with NRW, refer to Calculation & Reporting -
Corporate Waterbalance from Storages (Reference 4).
A simulation model developed for Sydney Water by the Department of Public Works and Services
has been used to estimate maximum minute demands for a wide range of small service areas with
a wide range of residential housing types and maximum day demands.
0 .6000
0 .5000
w
/d
/s 0 .4000 SWC
L
d CTWS
n
a
m AS3500@50LU/dw
e
D MCS 1.2kL/d/dw
t 0 .3000
e
MCS 1.8kL/d/dw
u
n
i MCS 2.4kL/d/dw
M
m MCS 3.0kL/d/dw
u
im0 .2000 MCS 3.6kL/d/dw
x
a
M
0 .1000
0 .0000
1 10 100 1000
No. of Dwellings (dw)
35
y 30
a
D
m
u 25
m
i Maximum Minut e
x
a 3 min
M
/
20
d 6 min
n
a
m15 15 min
e
D Maximum Hour
m
u 10
im
x
a
M 5
0
0.1 1 10 100
Gr oss Site Area (ha)
The maximum demand/maximum day demand relationship shown in Figure 3 - 3 is the design
chart for maximum minute demands in small service areas less than 100 hectares where a
maximum day demand per hectare has been adopted as the basis of design. This method is
generally less accurate than Figure 3 - 2 and gives conservative solutions.
1. For populations less than 10,000, use UBL only 1, 2, 3, 4 , this is:
1.5
Minimum demand (L / s ) =
1
(20 Lm + 1.25 Nc ) P
3600 50
2. For populations equal or greater than 10,000, use UBL plus minimum residential usage1, 2, 3 , this
is:
1.5
Minimum demand (L / s ) =
1
(20 Lm + 1.25 Nc ) P +
Vt
(
0.001 Po − 3 0.001 Po )
3600 50 60
Where:
Po = population
Notes:
1. The number of connections is not the number of properties, as vertical strata typically have
multiple properties from a single connection. A good quasi for connection count is the
number of customer meters plus the count of unmetered properties and fire services (the
latter is typically a small number that can be ignored).
2. This relationship can be used on a system of any size or age, where it is ‘well managed’.
3. Assuming minimum residential usage at night is primarily due to toilet flushing, which can
be minimal for a small system (population below 10,000).
It highlights that:
• about 80-90% of daily demands are within 20% of average day demand for most delivery
systems.
Table 3 - 14 Minimum week and day factors (July 2009 to April 2012)
Contents
4.1 Introduction ................................................................................................................ 4
4.1.1 General .................................................................................................................................... 4
4.2 Service pressure ........................................................................................................... 5
4.2.1 Single supply system service pressures .................................................................................... 5
4.2.2 Dual supply system pressure .................................................................................................... 7
4.2.3 Reliability planning .................................................................................................................. 8
4.3 Pressure issues ............................................................................................................. 9
4.3.1 Operational pressure variation ................................................................................................ 9
4.3.1.1 Variation in pressure .......................................................................................................................... 9
4.3.1.2 Transients/water hammer .................................................................................................................. 9
4.3.2 Chronic poor pressure problems .............................................................................................10
4.3.3 Active pressure reduction .......................................................................................................11
4.3.3.1 Pressure reduction by PRVs ...............................................................................................................11
Figures
Figure 4 - 1 Concept of pressure and hydraulic grade lines in water system 4
Figure 4 - 2 Water supply systems with different pressure profiles. 16
Tables
Table 4 - 1 Service pressure (SP) limits for new single supply systems 5
Table 4 - 2 Service pressure (SP) limits for existing single supply systems 6
Table 4 - 3 Service pressure (SP) limits for new dual reticulation systems 7
Table 4 - 4 Service pressure (SP) limits for existing dual reticulation systems 8
Table 4 - 5 Shutdown service pressure ranges for system assessment (modelling) 8
4.1 Introduction
This section covers service pressure requirements for new and existing systems.
4.1.1 General
Figure 4-1 shows the variation of pressure and hydraulic grade lines with system demand
for different demand conditions. For definitions refer to Section 1: Introduction.
Where there are no customers being supplied, the allowable minimum operating pressure in
trunk and reticulation systems is three metres under normal operating conditions.
In gravity systems, maximum service pressures usually occur when the reservoir is at Full
Supply Level (FSL) under minimum demand conditions. In pumped systems, maximum
service pressures occur at maximum suction head with the pump operating at zero
discharge head. In practice, for both cases pressures in the system could go higher due to
pressure transients. For more detail on transients refer to Clause 4.3.1.2. An operating
pressure limit may be specified by Sydney Water.
The minimum pressure specified in the Operating Licence is 15 metres, however, some
exceedances of this limit are permitted. Refer to Sydney Water Operating Licence
(Reference 35). A lower minimum service pressure may be provided based on financial and
risk considerations, and is subject to Sydney Water approval.
For design pressures, refer to the Water Supply Code of Australia, Sydney Water Edition,
Clause 3.2 (Reference 1).
Table 4 - 1 Service pressure (SP) limits for new single supply systems
Single supply (metres pressure)
Single supply system service pressure limits in existing areas are shown in Table 4 - 2.
Table 4 - 2 Service pressure (SP) limits for existing single supply systems
Single supply (metres pressure)
NOTES:
1. CBD areas refer to Sydney City, Parramatta and other similar CBDs.
b. For desirable maximum pressures in new systems, the aim of having a desirable
maximum of 50 m is to align with the requirement in AS/NZS 3500.1 that the
maximum static pressure at any outlet, other than fire service outlets, within a building
does not exceed 500 kPa.
d. This desirable minimum pressure for existing systems includes in-fill growth.
3. The limit is provided for guidance to minimise the effect on existing customers. This limit
needs to be reviewed on a case by case basis.
4. Un-boosted pressures for in-line booster systems during abnormal operation. This limit needs
to be reviewed on a case by case basis.
Unless otherwise specified by Sydney Water, the non-drinking water supply system should
be designed with an available static head 5 m lower than the drinking water supply system,
subject to a financial evaluation and the risk assessment developed in accordance with the
2006 Australian Guidelines for Water Recycling (Reference 39).
Service pressure requirements for dual reticulation systems in CBD areas will need to be
discussed with Sydney Water.
Table 4 - 3 Service pressure (SP) limits for new dual reticulation systems
Table 4 - 4 Service pressure (SP) limits for existing dual reticulation systems
Dual reticulation (metres pressure)
Service pressure limit
Drinking water Non-drinking water
NOTES:
1. These pressures may need to be lowered to maintain pressure differential between drinking and
recycled water.
2. Subject to an financial evaluation, the desirable minimum for commercial and industrial
customers is:
a. For drinking water: 25 m
b. For non-drinking water: 20 m.
Pressure range
(metres)
>15
3 – 15
<3
Significant diurnal pressure variation throughout the day may cause customer complaints. It
is important to aim to minimise customers’ pressure variation and implement mitigation
measures where economical.
Transient pressure events occur when fluids in closed pipe systems experience changes in
velocity. They can be significant when the fluid in motion is forced to stop or change direction
suddenly. This is usually caused by fast opening and closing valves, pump units starting or
stopping where water hammer control devices are not provided (eg delivery control valves),
use of stand pipes, or power failure causing pumps to crash stop without the control valve
closing first. Transient pressure conditions can also be caused by commercial and industrial
customers when testing their fire-fighting services.
The pressure wave that ensues from a significant transient event can cause major problems,
from noise and vibration, to pipe and fitting collapse and pump unit or fitting damage. It is
possible to reduce the effects of the water hammer pulses with water hammer control
devices.
Transient analysis is mostly considered during the detail design phase to ensure that the
choice of materials, control parameters and water hammer surge protection devices are
appropriate to mitigate the risk. However, planners must recommend transient analysis
where there is:
• potential for high pressure fluctuations in the system, eg pumped mains, control
valves, PRVs
• a long main (especially where the longitudinal profile contains more than one high
point and column separation is likely to happen)
The water modelling system (WMS) has a ‘transient adviser’, which can be used during the
planning phase to identify potential problem areas due to transient pressures in a system.
Full transient analysis requires specialised software.
There may be isolated small areas where pressures will/have become inadequate to meet
the minimum pressure requirement of the operating licence.
There may be several reasons for consistently low pressures in an area (even during low-
demand periods), including the elevation of customers’ properties relative to the reservoir
level.
The cost of any solution needs to be justified, especially when a small number of properties
are involved.
Options to rectify poor pressure problem areas for existing or new systems include:
• installing water booster pumps (for details on booster station planning criteria, refer to
Water Supply Code of Australia, Sydney Water Edition, Part 1, Chapter 6: System
Pressure Management (Reference 1). For un-boosted pressure requirements for
boosted areas, refer to Clause 4-4
• checking for unmetered demands, fire service compliance tests and unaccounted for
leaks
• managing water carters’ access points and flow rates.
All activities related to existing water pressure problems will be addressed in accordance
with the Water Pressure Investigation, Measurement and Reporting SOP (Reference 47).
Active pressure control/reduction is the process of actively managing the water pressure
variation or high pressures to reduce leaks and breaks in the distribution systems.
Pressure reduction measures should be considered at the initial planning stage of the supply
network or at a later post-development stage.
• creating excessive numbers of dead-ends (which may lead to poor water quality)
• changing service levels delivered to existing customers, including pressure available
at customers’ fitting outlets
• the impact on existing private fire suppression system capability
• catering for growth
• affecting adjacent areas
• reducing the interconnectivity in the zone that may have an impact on hydraulics for
customers outside/inside the PRV zone.
Possible measures are (not limited to) rezoning (permanent or temporary), providing a
dedicated inlet main, installation of PRVs etc. Pressure reduction criteria by PRVs are
presented below.
• Pressure reduced schemes are mainly considered for areas that experience
pressures greater than 60 m on average. For existing supply areas, selection of a
site for pressure management should also consider the number of connections (more
connections are likely to lead to more leakage) and the water main break history.
• There is no practical maximum limit to the number of customers that can be pressure
managed in a zone. An area with a small number of properties would only be
considered if it were financially viable.
• Pressure management is ideally suited for areas with a high proportion of residential
customers. Areas with non-residential/large water users need special consideration.
They may have pressure dependent services within their properties that need to be
considered in the design of the scheme.
Planning of a PRV should also consider addressing any specific local issues and
risks to determine the size of assets, the location, appropriate controls and whether
modulation is used.
• A financial viability check should include possible water saved and the likely long-
term reduction in water main repairs from pressure reduction (compared to a base
case), as compared to the cost of retrofitting thr PRV. However, a new system will be
less likely to incur breaks and leaks, so a wider economic appraisel would be more
appropriate.
• An economic appraisal of PRV schemes should consider the cost to each property
owner compared to the avoided cost of customers not having to fit and maintain
private PRVs on their water service to comply with AS/NZ 3500. It then needs to
compare the cost to Sydney Water of installing PRVs with the costs of individual
properties to comply with AS/NZ 3500.
Location
Ideally the largest main heading into a proposed pressure reduction area should be selected
as the main to fit a PRV. The selection process shall also consider system impacts in the
remainder of the zone to assess contingency event scenarios once the largest main into the
proposed pressure reduction area is dedicated to a PRV. The selected location should be
checked with the design teams for suitability of associated civil works. Dual PRV feeds may
need to be considered in the design for large supply areas and those with a high risk profile.
Information required for the sizing and control points with the pressure requirements of the
PRVs will be generated from the hydraulic models. The planner can determine what areas
are ideal for pressure reduction by comparing areas with relatively low ground levels in the
supply zone to the supply zone reservoir’s FSL.
The planner also should study the following requirements to plan a PRV zone:
• Consider pressure settings appropriate for flows ranging from current minimum hour
demands to future maximum hour demands (including growth for the area in
question). For minimum pressure in pressure reduced areas, refer to Table 4 - 2.
• Identify the critical pressure point in the zone (hydraulically most disadvantaged
location) and a point representing its average pressure, where pressure gauges will
be installed for monitoring.
• Identify any requirements for additional valves, cross connections and booster
stations.
• Assess the impact on supply pressure or existing service levels due to any boundary
breach (open dividing valve etc) or loss of interconnectivity within and outside the
zone.
• Assess the effect on water quality due to the existence of dead-end mains at the
boundaries of the pressure controlled areas, ie on both sides of boundary isolating
valves.
• Identify the method of control. Selection of pressure control should assess the impact
on fire-fighting and capability. For detail of PRV controls refer to Appendix B:.
4.4 Context
4.4.1 Definitions, abbreviations and references
Refer to Section 1: Introduction to the guideline, Clause 1.6
4.4.2 Attachments and/or appendices
Attachment/appendix number Title
Appendix A: Different pressure profiles for water supply system
Appendix B: Different controls for PRV
Refer to Water Investigations Sub-branch - Staff Handbook No 32, v49 (Reference 6).
• Time regulated pressure setting: Under this approach different settings are programmed in the
valve for various times of the day. Typically during the night a lower pressure setting will be
applied for expected low night flows, with a higher setting being applied to peak events during
the day. The higher setting will compensate for headlosses in the system that occur during
maximum demand events, so that the most disadvantaged customer always receives the
required pressure. This type of pressure reduction may not be suitable where seasonal or
diurnal demand events are significantly different from the norm (such as winter or weekend
demands), as the valve is programmed for a specific set of events based on time.
• Flow regulated (modulating) pressure setting: This methodology of pressure reduction relies on
actual flow going through a flow meter nearby to determine the pressure setting. The valve will
be set up to regulate a higher pressure setting during peak flow events (to compensate for
headlosses within the system) and lower pressure during low flow events such as the middle of
the night.
• The combined flow and time regulation setting: This methodology is the preferred IICATS
method of regulation as this provides the greatest operational flexibility. Refer to IICATS
Pressure Reducing Valve Standards for detailed functional description. The majority of PRV
under IICATS control use this control methodology.
Contents
5.1 Introduction ................................................................................................................ 5
5.2 Optimising WPS, rising main and reservoir components ................................................. 6
5.2.1 Requirements .......................................................................................................................... 6
5.2.1.1 Input capacity .................................................................................................................................... 6
5.2.1.2 Reservoir capacity .............................................................................................................................. 6
5.2.1.3 Outlet mains .....................................................................................................................................10
5.2.1.4 Design demand period ......................................................................................................................10
5.2.2 Application of design principles ..............................................................................................10
5.2.2.1 Initial design of system components ..................................................................................................10
5.2.2.2 Staging ..............................................................................................................................................11
5.2.2.3 Reservoir control levels .....................................................................................................................12
5.3 Reservoirs.................................................................................................................. 14
5.3.1 General ...................................................................................................................................14
5.3.2 Type of reservoir .....................................................................................................................14
5.3.3 General planning considerations.............................................................................................14
5.3.4 Location/site considerations ...................................................................................................16
5.3.5 Emergency inlet control valve .................................................................................................17
5.4 Pumping stations ....................................................................................................... 18
5.4.1 General ...................................................................................................................................18
5.4.2 General planning considerations.............................................................................................18
5.4.2.1 Sizing Considerations.........................................................................................................................18
5.4.2.2 Pump Efficiency and other considerations .........................................................................................20
5.4.2.3 Number of pumping units .................................................................................................................21
5.4.2.4 Reliability issues ................................................................................................................................22
Figures
Figure 5 - 1 Reservoir storage 8
Figure 5 - 2 Graphical method for staging works 12
Figure 5 - 3 Location of Reservoir 16
Figure 5 - 4 Schematic of hydraulic grade line for a pumped system 19
Figure 5 - 5 Pump efficiency trend over life period 21
Figure 5 - 6 Typical valves used in the Sydney Water system. 25
Figure 5 - 7 Elevated reservoir site layout with future large surface reservoir 31
Figure 5 - 8 Typical elevated and surface reservoir site layout 32
Figure 5 - 9 Typical temporary reservoir site layout 33
Figure 5 - 10 Existing Minchinbury system in 1986 34
Figure 5 - 11 Staging of Minchinbury Reservoir works 36
Figure 5 - 12 Proposed Minchinbury system in 2010 38
Figure 5 - 13 Single transfer/distribution main, minor network and dead-end branch mains (not
preferred due to low turn-over in dead-end mains) 43
Figure 5 - 14 Single transfer/distribution main, network with multiple distribution mains and branch
mains with reduced diameter dead-ends 43
Figure 5 - 15 Twin transfer/distribution mains, network with multiple distribution mains, looped
mains and link mains to minimise dead-ends, some reduced diameter dead-end mains and staging
of provision of mains 44
Tables
Table 5 - 1 Reserve storage during maximum demand week period 30
Table 5 - 2 Common valve applications in Sydney water 45
5.1 Introduction
This section focuses on the assets in the water system and how assets are planned to be
part of the system. It discusses factors for consideration in the selection and sizing of any
asset (reservoirs, water pumps, water mains etc) during greenfield/infill/renewals planning.
Overall, the input system (eg treatment plants or other sources, the water pumping stations
rising mains, gravity distribution and transfer inlet mains) is to have the capacity to maintain
reservoirs level above the reserve storage level (RSL) over the chosen design period.
• at demand equal to or less than 90% maximum day demand – only the duty units
operate
• at demands higher than 90% of maximum day demand – all units operate including
the standby unit.
Both of the above criteria must be met in determining the requirements of system
components.
Service reservoir storage capacity shall consist of operating storage and reserve storage.
Figure 5- 1 shows the various levels and storage components for a reservoir (for definitions,
refer to Section 1: Introduction).
The reserve storage is to be equal to one third of maximum day demand (refer to Appendix
A:), subject to a risk assessment and certain exceptions shown below. This is to ensure that
about eight hours will be available to the most critical point in a severe hot spell in a high
consumption period to remedy any failure, such as a power outage or a break in the input
system.
For the risk assessment, refer to Clause 2.1.3 and Section 2 Appendix B and C. The risk
assessment shall consider the characteristics of the zone/system to determine the risk
(consequences and frequency) to water supply continuity and pressure in the event of a
system component failure. When considering any known risk or hazard the likelihood or
magnitude of the hazard can be reduced (asset maintenance) through steps taken to
WARNING - Document current at time of printing or downloading. Controlled Version is in BMIS.
BMIS Document Number: AMQ0562.05 Version: 1 Date: September 2014
Document Owner: Position Strategy Manager, Servicing & Asset Strategy Page 6 of 46
SYDNEY WATER Section 5: Infrastructure Planning
eliminate it (system redundancy) and provisions made for the residual risk (reserve storage).
In particular actual failure modes, availability of alternative supply source/s, type of mains
and duration of facility outages shall be assessed. However, there are different ways of
mitigating risks by reducing consequences or probabilities of occurrence or both, eg through
maintenance, system redundancy (reducing likelihood) or accepting some residual risk, such
as through the size of reserve storage.
Clause 5.3.3 has listed different factors to determine the service reservoir storage capacity
for a system.
RESERVOIR PARAMETERS
RESERVE STORAGE
Exceptions
Exceptions to specification of reserve storage of one third of the maximum day demand
requirement are:
1. Existing systems
If the 1/3 maximum day reserve storage cannot be economically provided then actual
failure modes and alternative supply should be considered to determine the risks to the
water supply, in the event of a system component failure. No net depletion of the
operating capacity over the system design period is permitted, eg where the design
period is one day, no net depletion of the operating capacity over a maximum day 24-
hour period is permitted.
2. Isolated systems
Small isolated systems (eg Helensburgh, Hargrave Hts, Saddleback, Stanwell Park) may
require greater security of supply by having more than 1/3 maximum day reserve storage
plus the operational storage. This may be because of a single supply source through
difficult terrain that will require more time to detect and repair failures. Any maintenance
requirements and identified critical customers may also have to be considered.
For an individual reservoir within a large system, reserve storage may be available at
another location that has a direct feed to that zone, in which case the 1/ maximum day
reserve storage need not be provided for that reservoir (eg Prestons Reservoir supplied
from Liverpool Reservoir), provided the whole system has 1/3 maximum day reserve
storage plus operational storage.
4. Elevated reservoirs
Elevated reservoirs are normally used only for very small pumped supply systems. The
design of elevated reservoirs shall follow the same basic principles above.
The various failure cases (eg inlet main, WPS) for an elevated reservoir system should
be analysed, with only one system component to fail at any one time. This is to
determine if supply can be maintained to the zone from an onsite surface reservoir or an
alternative supply sources at a minimum residual head of 3 m at maximum hour
demands. If this residual head cannot be maintained, then the system should be
assessed for amplification, based on economic considerations.
Often, elevated reservoirs will be provided with only minimal reserve storage where a
basic supply to customers can be provided from an adjacent surface reservoir.
The design demand period is the period of time a design analysis should cover in order to
size system components, eg service reservoirs, pumping stations and rising mains.
The reserve storage level (RSL) should be determined by an analysis carried out over a
design demand period, eg based on consumptions equal to maximum day demand, two or
three maximum consecutive days etc. This means the storage level will gradually fall over a
number of consecutive days until the maximum depletion (ie the RSL) is reached, after
which it will gradually recover. To determine the maximum demand period and daily demand
factors (DDF), refer to Section 3: Water Demand and Growth.
The design of the system components is based on the requirements above and the future
maximum day demands.
For an initial design in growth areas, the following can be used to size the system
components:
• Reservoir capacity equal to 2/3 maximum day demand, ie 1/3 maximum day reserve
storage plus 1/3 maximum day operational storage. The input system is to have a
capacity equal to the maximum day demand.
• Where long rising mains are required, consider providing a larger operational storage
and less than maximum day input system capacity.
• For elevated systems, use maximum hour input system capacity with the reservoir
capacity equal to 1/6 maximum day demand plus operational storage required for
pump control.
5.2.2.2 Staging
• Identify various upgrade options at various system demands to determine when the
reservoir will deplete below the RSL.
• The most economical method of staging the amplifications is determined from a full
life cycle cost analysis (capital and system operating and maintenance costs are to
be balanced; ie weigh up the option of providing additional operating storage against
pumping station capacity, which is especially critical for long transfer mains/systems).
Consideration should be given to a more flexible approach to reservoir control levels. When
there is low system demand, the reservoir control levels should be set to reduce the number
of pump starts per hour. However, this is not a critical requirement providing that the
maximum number of pump starts per hour is not more than that recommended by the pump
motor manufacturer.
As the system demand approaches the pumping capacity, the reservoir control levels can
be raised to ensure that the pumps are running earlier on a maximum day to maintain the
reservoir above the reserve storage. This would have the effect of deferring any system
amplifications.
The cut-in level for the stand by unit should be set so that it cuts-in on a 100% maximum
day, but not on a 90% maximum day.
When optimising the system, the planner needs to understand that the level controls have
many possible settings between FSL and RSL. The IICATS system can handle variable
profile control window (where the capacity is greater than 2 ML) under different seasonal
demand conditions or for abnormal operating conditions such as a bushfires. However, the
setting of these level controls in model runs should not necessarily be limited to the current
values.
Planners should note that the RSL may be adjusted in the future to cope with changing
demands or any system modifications, such as the decommissioning of an adjacent
reservoir.
Also, there can be operationally adjusted RSLs which can be set by certain constraints, e.g
pressure limitations in the zone, water quality, reservoir structural integrity, the availability of
alternative supply paths or the reserve storage in the reservoir is covering multiple supply
zones. These are generally at a higher level than the required RSL (based on demand).
Operationally adjusted RSLs are listed in Water and Recycled Water System Growth
Servicing (GSS) Strategy Criteria and Guidelines 2012 (Reference 27). If required, planners
should obtain an operationally adjusted RSL update from Hydraulic System Services (HSS).
5.3 Reservoirs
5.3.1 General
Reservoirs are primarily designed to:
• provide a buffer within the supply system to maintain supply even during extreme
diurnal demand variations
• supply water at the required pressure range and reduce pressure fluctuations in the
distribution system
• functionality of reservoir (dam, balance tank, pressure break tank, supply reservoir
etc)
Surface reservoirs are usually designed not to exceed 15 m in depth. However, this needs to
be reviewed on a case-by-case basis.
The following factors shall be addressed in determining the service reservoir storage
capacity required for a system:
• Life cycle cost (capital and system operating and maintenance costs are to be
balanced, ie weigh up the option of providing additional operating storage against
pumping station capacity, which is especially critical for long transfer mains/systems).
• Energy management.
• Maintainability.
Storage for a water supply zone can be shared across multiple interconnected reservoirs.
This is encouraged for growth areas where multiple smaller storages may provide a better
financial and water quality outcome than a single large storage.
The RSL is to be set based on the outcome of risk assessment and system analysis to
ensure that the required design service pressure is supplied to the most disadvantaged point
in the reservoir zone. For a detailed understanding of reservoir sizing and storage
requirements refer to Clause 5.2.1.2.
Service reservoirs shall be located to achieve a reasonable balance throughout the supply
zone between competing design requirements including pressure, water quality and cost
(refer to Clause 5.3.3).
PUMP
PUMP
• Avoid having the reservoir ‘floating on the system’. This occurs when a service
reservoir is located at the end of a system and is connected to the network by a
common inlet-outlet pipe. The reservoir fills under these conditions when the rate of
supply exceeds demand and discharges via the same trunk main when the demand
in the system exceeds the supply rate water. This installation is prone to water quality
deterioration due to the long residence time of the stored water in both the reservoir
and the pipework. It also creates high pressure fluctuations at the beginning of the
system especially where pumping is involved.
• Provide a suitable layout for inlet/ outlet (preferably separate), scour, overflow and
reservoir bypass pipework to maximise functionality under operational/maintenance
activities.
For existing systems, an increase in inlet size and peak instantaneous flow may exceed the
current overflow capacity. This may lead to overtopping of the reservoir and possible
collapse or damage both to Sydney Water assets and the surrounding environment and
customers. To prevent this, an Emergency Inlet Control Valve (EICV) is commonly used.
This decision should also be assessed with other alternatives. Planners should evaluate the
alternatives against technical, environmental, financial, life cycle cost and other relevant
criteria to provide evidence that pumping will be the most suitable servicing solution for the
specific system.
• boost pressure.
For information on different types of pumps and variable speed drive (VSD) pumps, refer to
Appendix D: and Appendix E:.
For booster station planning and design requirements, refer to the Water Supply Code of
Australia, Sydney Water Edition (Reference 1).
The following information is required to determine the size and type of pumping units for a
system:
• Vertical position or level at which a pump may be installed to maintain priming. This
will influence the type of pump, eg horizontal, vertical, borehole or submersible.
The total head that the pump is expected to provide is made up of the static lift (head) and
system losses. For basic understanding of total system head component, refer to the
Sewage Pumping Station Code of Australia, WSA 04, Sydney Water Edition (Reference 12),
or any other relevant sources.
Total Head
Figure 5 - 4 shows the static head varies depending on the water levels between two
reservoirs and a schematic of losses in a system.
The water pumping station needs to be considered as an integral part of the supply system.
It needs to be sized and installed considering the interaction of all components including
pumping units, suction and delivery mains, and reservoirs, and associated aspects of
performance requirements, staged capital investment and ongoing maintenance costs (Refer
to Clause 5.2.2.1).
Refer to Section 3: Water Demand and Growth, Clause 3.2.3 for general guidelines
relating to the use of appropriate demand to determine pump capacity (considering reservoir
operating storage).
However, where significant operating storage can be provided, pumping station capacity
may be reduced provided that the operating storage in the service reservoir can be
replenished within the specified design period. In this situation, capital and system operating
and maintenance costs also needs to be balanced, ie weigh up the option of providing
additional operating storage against pumping station capacity, which is especially critical for
long transfer mains/systems.
Additional issues that should be considered include water quality, energy, maintainability,
operability and reliability.
Pumps must be planned to operate as close as possible to peak efficiency at most times.
Variable speed drives should be considered in situations where the flow and head range
vary considerably. Pumps should never operate outside the 50-120% of their best efficiency
point (BEP) capacity or in a range where they can be damaged due to cavitation.
Consider having either multiple pumps in parallel or variable speed pumps to avoid running
large pumps for very short periods per day and frequent start-stops per hour. However,
options will be subject to economic evaluation, including energy efficiency and life cycle
maintenance costs. Maintenance costs for VSD units are generally higher than for fixed
speed units. VSDs also reduce the overall pumping unit efficiency. However, a VSD unit
negates the need to install a delivery control valve if this was required for a fixed speed unit.
As systems change, due to growth, rezoning and pump deterioration etc, it is important to
undertake regular system reviews to verify that existing pumps meet the changed
requirements of the system and continue to operate within the designed pump efficiency
range.
Consider the provision of sufficient gauging and metering to enable checking of pump
efficiency. Real time monitoring of pump efficiency is a good option for large, complex
pumping stations with multiple units. Real time pumping efficiency can be obtained by
measuring differential pressure (across the suction and discharge manifold of each pump
unit) in addition to discharge flow and motor power.
Monitoring of parameters indicating pump wear can also be used to determine when a pump
needs maintenance. Efficiency trends, such as the one shown in Figure 5 - 5 below, can be
developed over the life of the pump to show impact of pump deterioration and maintenance.
Typical reduction
• Assessing surge conditions arising from normal pump starts and stops, power failure
during pumping and, the effectiveness of any necessary surge reduction measures
taken. Also assess the impact of surge on connected pipe systems.
• Electrical power capacity needs to cater for operation of all units (ie all duty units plus
a standby unit).
• The net positive suction head (NPSH) available should be greater than the NPSH
required by the pump under full operating range.
• Consider the need for alternative power supply to the facility (standby feeder),
providing auxiliary-powered pumps (diesel, alternative power supply etc) to enable
continuity of supply during power outages.
In general, the number of units required is driven (though not limited to the following factors):
• to cater for the range of flows and heads that the pumping station is planned for
A general rule of thumb is that a minimum of two units be provided. For large capacity
pumping stations, three or more units may be required.
If an alternative supply is available to the zone, two units may be sufficient even for large
capacities, subject to a risk assessment.
A standby pump unit is to be provided in addition to the one or more duty units, with
automatic controls to alternate all pumps between duty and stand-by functions. A standby
pump may not be required where sufficient reserve storage or an alternative supply is
available, subject to a risk assessment and financial evaluation.
For reliability purposes, consider the inclusion of a by-pass arrangement around a water
pumping station. This arrangement would allow for the installation of an emergency (possibly
diesel) pump set when the water pumping station has failed for some reason.
In certain circumstances for reliability purposes, it may be advisable to ensure that the water
pumping station is bi-directional. This is, the design of the pumping station be such that the
normal direction of the water flow may be reversed to cover an emergency situation.
Critical water mains Mains ≥ 375 mm in diameter and mains at critical locations.
Rising mains (or delivery mains) Mains from pumping stations to reservoirs can be of any size
• Main location to allow easy access for operation, repairs and maintenance.
• System security.
• Whether alternative sources of supply are to be used for the initial service of an area
pending development of in-fill areas (based on a reliable forecast of the rate of in-fill
development).
• Location of valves for shut off areas and zone boundaries including double isolation
requirements.
The friction factors of different pipeline materials are noted in the water modelling system.
Alternative minimum pipe diameters may be specified for particular developments in CBDs
or other high growth areas (ie www.planning.nsw.gov.au/urbanactivation).
Planners should provide a network schematic showing major new valves’ location or any
changes to existing valves’ operation within the study area and any relevant adjacent areas.
5.6.2 Applications
For the application of valves, refer to Appendix G:. However, this information is more
relevant to designers and provided here as general information for planners.
For details on design criteria of valves, refer to Water Supply Code of Australia, Sydney
Water Edition (Reference 1).
5.7 Context
5.7.1 Definitions, abbreviations and references
Refer to Section 1: Introduction to the guideline, Clause 1.6.
Daily deficit (if > 0.00 -0.02 -0.02 - 0.10 - 0.04 - 0.03 - 0.02 +0.22
than 0.9 input
capacity)
Figure 5 - 7 Elevated reservoir site layout with future large surface reservoir
Figure 5 - 9 shows a small temporary reservoir constructed to supply a new area of small
initial consumption with provision for the construction of a permanent reservoir when
development and consumption increases.
Demand curve
2010 MDD = 185 MLd
Reserve storage
Reserve storage = 1/3 MDD
Design period
Using the distribution figures for the maximum design period (Refer to Section 3: Water
Demand and Growth, Table 7.
The actual design period will depend on the ratio of pump capacity to MDD, that is:
Pump capacity
Pump capacity ratio =
MDD
Cases to analyse
Amplifications timing
Staging options
Option 1
WPS amplification: 1 duty unit in WPS 184 in 1994
Reservoir amplification: 60 ML reservoir at Minchinbury in 1996
Option 2
Reservoir amplification: 60 ML reservoir at Minchinbury in 1994
WPS amplification: 1 duty unit in WPS 184 in 2002
Economic Evaluation
Following identification of the various staging options a full life cycle cost economic
evaluation shall be undertaken of each option to determine the preferred option.
2 Duty units
1 stand-by
WPS 184
Sydney Water mostly uses fixed speed pumps and is starting to use variable speed drive
(VSD) pumps primarily at booster pumping stations. In some cases, eg systems with high
friction head losses or/and wide range of flows and heads, variable speed drives (VSD) may
be a viable alternative to fixed speed drives.
When the head or pressure requirements are such that a single impeller cannot satisfy them,
it is usual to supply multi-stage pumps. The total head developed is equivalent to that of a
single stage, multiplied by the number of stages included. Pump performance and efficiency
deteriorate over time as the equipment ages.
Unlike positive displacement pumps, centrifugal pumps operating at constant speed can
deliver any capacity from zero to a maximum value that depends on pump size, design, and
system conditions. The total head developed by the pump, the power required driving it and
the resulting efficiency vary with capacity.
• Minimal wear under normal operation due to few moving parts (ie no gears, pistons
or valves).
• High reliability of operation and low maintenance cost.
• Adaptability for direct motor and engine drive without use of expensive gears.
• Small floor space required (compact and easy to disassemble for maintenance).
• Quiet operation.
• Smooth, non-pulsating delivery.
• Can be operated in a wide range of duty points.
• Will successfully handle liquids carrying solids in suspension, providing the pump is
designed to suit conditions.
• Can be equipped with VSDs for efficient flow control options and energy savings
through speed reduction.
As system demand changes, the VSD adjusts the pump speed to meet this demand,
reducing the energy lost to throttling or bypassing excess flow. The resulting energy and
maintenance cost savings may justify the investment in the VSD. However, VSDs are not
practical for all applications, eg systems that operate against high static/low friction head (ie
‘flat’ system characteristics). Detailed analysis is required under these circumstances. A
short guide on how to assess VSD opportunities is given below.
• Use pump information (rated speed, motor size, efficiency, net positive suction head
(NPSHr) to draw pump curves at different speeds using the affinity laws, and check
feasible operation ranges according to manufacturer’s recommendation.
• Calculate pump operating points using flow data from the demand profile and head-flow
data from the system curve.
• Calculate power requirements for all pump operating points. Note: Overall pumping units
(pump – motor – VSD) efficiencies shall be used in power calculations. VSDs generally
reduce the overall efficiency by about 6% due to heat losses in the VSDs and motors
caused by harmonics.
• Calculate energy savings by comparing the VSD pump load profile to the base case
(fixed speed pump, cut-in/cut-out operation). This information is available from the
Energy and Eco-efficiency Team. The Team should be contacted for the latest figures.
• Calculate electricity cost savings using tariff and demand information.
• Conduct a risk assessment taking into account the following elements:
o Water quality (reservoir cycling vs constant level)
o Mechanical (speed to avoid cavitation or excessive vibration)
o Electrical (harmonics and other motor losses)
o Hydraulic (minimum/maximum head, continuity of supply)
• If required, modify VSD pumping profile according to risk mitigation measures
• Estimate capital and installation costs (eg quotes from suppliers)
• Perform financial evaluation to determine payback and financial viability
For more information refer to Variable Speed Driven Pumps – Best Practice Guide, British
Pump Manufacturers Association and GAMBICA Association Ltd (Reference 40).
Figure 5 - 15 is preferred to provide multi-direction supply with small shut-off areas, mains
redundancy and looped, linked or reduced diameter mains to maximise water turn-over.
4 Pump delivery control Metal seated butterfly The outlet side of a Assist fixed speed pumps starts and stops. Opens after pump starts and closes
valve valve pump Prevent pressure surges within the suction before pump stops.
or delivery pipework
5 Dividing valve (DV) Gate Reservoir zone Manual Isolate the connecting pipework between two Closed (normal mode)
boundaries supply zones
6 Emergency inlet Butterfly valve, globe Reservoir Inlet to reservoir and Automatic Prevent overflow if AICV fails Open (normal mode)
control valve (EICV) valve overflow within reservoir site (electric,
hydraulic)
7 Pressure reducing Globe Fixed outlet Anywhere in supply Hydraulic control, Manage the water pressure supplied to a The flow compensating PRVs
valve (PRV) Plug pressure zone where high Modular high pressure area. regulate the outlet pressure as a
Piston Time of day pressures are electronic units Suitable for leakage control applications function of flow through the valve
profile experienced Adjustable to upstream pressure
Needle
Butterfly Flow
compensating
8 Pressure relief valve Globe Fixed inlet The size and location Automatic Downstream of a pressure reducing valve to The pilot senses the rise in pressure
(PReV) Plug pressure based on water avoid excessive pressure build up and fully opens the valve
Piston hammer analysis. Protection of a pipeline against excessive
Generally located pressure due to hydraulic transients
Needle near natural drainage
9 Pressure sustaining Globe Fixed inlet Generally located at Automatic Maintain a minimum set pressure on the u/s
valve (PSV) Plug pressure the inlet to the side of the valve irrespective of variations in
Piston reservoir outlet conditions
Needle
10 Non-return valve Swing check, tilting Prevents Inlet/outlet Automatic Discharge side of pump: prevent reverse
(NRV) disc, nozzle, spring reverse flow connection to flow when the pump stops.
loaded duo-check reservoir, on pump Inlet of reservoir: prevent draining of
discharge side reservoir in case of inlet main break.
Rising main: water hammer control
12 Scour valves Gate Low points in pipeline Manual De-water pipelines
profile
13 Stop valve (SV) Gate, butterfly Pipelines Manual (hand Use to isolate water mains and as bypass, Fully open/closed position
wheel or tee key) scour and air valve or AVV isolator. Open-
with or without close application, not suitable for regulation
gearbox