DTC Trouble Shooting-Euniq5

As an important document for vehicle user who has bought products of SAIC MAXUS Automotive Co.
,Ltd to enjoy first maintenance,

quality assurance, routine maintenance and feedback activities, this Warranty & Service Handbook is just for only one merchandise
vehicle with one to one relationship, thus the vehicle user shall not lend this 'Handbook' to non-users or let them use and where found,
SAIC MAXUS Automotive Co.,Ltd authorized Service Provider (hereinafter referred to as "authorized Service Provider") is entitled to
reclaim and turn in this Handbook.
To Users
Dear user:
Thank you for choosing SAIC MAXUS Automotive Co.,Ltd products.
Prior to driving you must read the Warranty & Service Handbook and the Driver's Handbook. Driver's Handbook will help you fully
understand the use and operation of each functional system of our company manufactured series vehicle. While Warranty & Service
Handbook is not only the major document for you to enjoy our company quality assurance and maintenance, but also the effective
record for you to have other maintenance and service correctly.
This Handbook sets out criteria and standards of technical inspection and maintenance for your vehicle. It includes all instructions
about maintenance and intervals and in order to ensure reliable running of your vehicle, please take maintenance by strictly adhering
to maintenance plan stated herein.
In the event that faults occurred while using the vehicle, only authorized Service Provider has the right to accept quality assurance
applications and where faults found, you shall immediately go to authorized Service Provider for inspection or contact authorized Service
Provider in time.
For more information about your vehicle maintenance and service, consult authorized Service Dealers whose detailed contact
information can be obtained through the official website of SAIC MAXUS Automotive Co.,Ltd.
Best after-sale service is the extension of SAIC MAXUS Automotive Co.,Ltd products and SAIC MAXUS Automotive Co.,Ltd will
do all we could to provide satisfactory service to our users. You will enjoy the most considerate service after purchasing our products!
Wish you a pleasant driving!
SAIC MAXUS Automotive Co.,Ltd. Address:#2500, Jun Gong Road, Yang Pu District, Shanghai Postcode: 200438
SAIC MAXUS Automotive Co.,Ltd reserves the final right to interpret this Handbook.
Warranty & Service Handbook
Warranty ...................................................................................................................................................................................... 1
Warranty quality assurance ............................................................................................................................................................................. 1
Maintenance ................................................................................................................................................................................ 5
Maintenance categories under normal and bad conditions ............................................................................................................................. 5
Maintenance precautions................................................................................................................................................................................. 6
Maintenance plan............................................................................................................................................................................................. 7
Maintenance record part.............................................................................................................................................................. 11
Maintenance record .........................................................................................................................................................................................11
Replacement record of odometer ....................................................................................................................................................................36
Repair record ...................................................................................................................................................................................................37
Replacement record of seat belt pretensioner and airbag ...............................................................................................................................50
User support ................................................................................................................................................................................ 52
Warranty
Warranty quality assurance
You could select any authorized Service Provider to complete maintenance as there is perfect network for authorized Service Provider.
Since they take the advantages of special maintenance tools, staff's maintenance skills and experience and technical information
SAIC MAXUS Automotive Co.,Ltd supplied, every authorized Service Provider will ensure professional and careful inspection and
maintenance for your vehicle with latest technology development.
The scope of warranty claim depends on sales contract and you could submit claim application to any authorized Service Provider.
Please obey regulations herein and ensure that these regulations are obeyed as well while leaving the vehicle to others for use and
maintenance. Only in that way could you be entitled to enjoy the right of quality assurance.
We will provide vehicle warranty service in accordance with terms, conditions and restrictions below.
■ Objects of quality warranty
Vehicles SAIC MAXUS Automotive Co.,Ltd manufactured and authorized to sell and authentic parts customer bought at authorized
Service Provider at his/her own cost.
■ Conditions of quality warranty
1. The vehicle or authentic parts are within quality warranty period.

2. The user shall show Warranty & Service Handbook stamped by authorized Service Provider.
3. The user must fulfill the maintenances as per the maintenance schedule, including at least one saturated charging for the battery
every month.
■ Quality warranty period
Quality warranty period of the vehicle and authentic parts shall be calculated from the date when the new vehicle or parts purchased
(invoice date shall prevail) and the then travel mileage, which shall be noted in Warranty & Service Handbook and delivered to the user
with the vehicle together.
Part replacement within quality warranty period shall not change the vehicle quality warranty period and parts replaced for warranty
shall be owned by our company; New vehicle user shall still be entitled to the remaining warranty period after the vehicle re-sold.
1
Warranty
1. Warranty period of vehicle:
Vehicle quality warranty shall be _____months or ________km(whichever comes the first) from the vehicle purchase date (invoice
date shall prevail).
Warranty period of the drive motor and the vehicle controllers shall be _____months or ________km(whichever comes the first).
Warranty period of the power battery shall be _____months or ________km(whichever comes the first).
Notice: The contract you signed with our authorized Service Provider shall prevail for the warranty period of your vehicle.
Warranty period of wearing parts:
• Warranty period of tyre is 30 days under normal use and quality problem shall be warranted.
• Warranty period of battery is 12 months or 20,000 km(whichever comes the first) under normal use and the defect shall be
governed by detection results of battery detector.
• Glass products shall be warranted for discoloration, optical distortion, bubble and layering due to material and manufacturing
process within 30 days after vehicle purchase.
• Every class of oil (grease), brake fluid, coolant fluid, bulbs, lampshade, fuses, wiper blades, paint peel, cracking etc caused by
user or climatic conditions shall not be warranted.
• Brake friction linings shall not be warranted except for material failure within 3 months or 5,000 km (whichever comes the first).
2. Warranty period of authentic parts:
• 'Authentic parts' refers to the replacement parts customer bought from authorized Service Provider with his/her own cost.
• Quality warranty period of authentic parts shall be 12 months or 20,000 km from purchase date (invoice date shall prevail)
(whichever comes the first).
• Start date and mileage: Start from the date and mileage recorded on the maintenance record table of authorized Service
Provider.
2
Warranty
■ First compulsory maintenance
1. In order to keep customer's vehicle in good condition and prolong its service life, when the vehicle travel mileage reaching 30,000
km or 24 months(whichever comes the first), please take the first compulsory maintenance at authorized Service Provider.
2. Vehicles that fails to have first compulsory maintenance as regulated shall be deemed as an automatic waiver of vehicle
maintenance.
3. Vehicle regular maintenance: In order to keep the vehicle in good condition and prolong its service life, subsequent maintenance
shall be done regularly at authorized Service Provider at an interval of 30,000 km or 24 months(whichever comes the first) after
the first compulsory maintenance.
■ Applicable scope of quality warranty
Vehicle faults occurred due to material, manufacture or design within quality warranty period and accessories necessarily involved (such
as lubricant, brake fluid, coolant, power steering fluid and AC coolant) during maintenance shall be warranted as well.
■ Scope outside quality warranty
1. Vehicle damage or failure due to improper vehicle storage and maintenance from such, including but not limited to high voltage
battery pack discharge, 12V battery discharge and vehicle damaged by outside environment for the reasons.
2. Users who fail to have vehicle maintenance in accordance with first compulsory maintenance shall be deemed as an automatic
waiver of vehicle maintenance right.
3. Vehicles whose manufacture date, purchase date, travels mileage cannot be recognized due to the reasons attributed to the
customer.
4. Vehicles that have maintenance at non authorized Service Provider without the consent of SAIC MAXUS Automotive Co.,Ltd. In
principle, vehicle faults caused by the reasons that customers fail to take maintenance pursuant to each maintenance regulation
shall not be indemnified by our company and relative costs shall be borne by the customers themselves.
5. Vehicle malfunction caused by the user’s self-adjustment or measurement of the vehicle (including door adjustment, wheel
alignment, and tire balancing.)
6. Vehicle damage caused by inadequate maintenance or the use of lubricant and coolant disaccording to the requirements of Driver's
Handbook.
7. Vehicle damage resulted from overhead falling objects (chemical substances, twigs and acid rain), stones, hailstone, lightning,
earthquake, flood, storm and improper sealing.
3
Warranty
8. Vehicle damage caused by using non-authentic parts of our company.
9. Vehicle damage due to collision, fire, stealing, vehicle and traffic accident, freezing, destruction, riots, explosion, crash of foreign
objects or intentional act.
10. Vehicle damage caused by improper vehicle use or maintenance, including but not limited to charging device malfunction, abnormal
charging voltage, operation out of control, overload and vehicle race etc.
11. Vehicle damage due to vehicle retrofitting, refitting and modification without the consent of our company (including vehicle body,
chassis, power system, electrical system and other system).
12. Vehicles whose odometer disconnected or reading changed (excluding repair, adjustment or replacement of the odometer by
authorized Service Provider for the purpose of quality warranty).
13. Economic losses or extra costs outside quality warranty scope, including but not limited to losses for vehicle out-of-use,
inconvenience, storage, time or wage, car rental costs, accommodations, other travel costs and other incidental economic losses.
14. Feelings that generally acknowledged not resulted from material and manufacturing defects or just happened during very special
operations, including but not limited to subtle noise and shake and very slight leakage near the sealing gasket or oil seal that not
affect product quality and functions.
15. Before requiring quality warranty, original state of the defective part fails to be protected or after faults occurred, damage
deteriorated by handling without the consent of authorized Service Provider.
16. Defects caused by aging during normal use or environmental contamination, including but not limited to rustiness or worsening of
mental parts, coating paint discoloring, color fading and losing etc., artificial leather and other interior trim discoloring, color fading
and deforming and rubber parts aging.
4
Maintenance
Maintenance categories under normal and bad conditions
■ Driving under normal conditions
Maintenance shall be done regularly in accordance mileage in maintenance plan.
Maintenance interval
First maintenance 30,000 km or 24 months (whichever comes the first)
General maintenance Every 30,000 km or 24 months (whichever comes the first)
Special maintenance After reaching regulated mileage or time, add special maintenance items based on general maintenance.
Caution ： The mileage and time specified in the maintenance interval are subject to whichever comes the first.
■ Driving under bad conditions

For driving under conditions worse than normal vehicle service conditions to shorten the maintenance interval.
For example:
－ Driving in construction site of very difficult terrain while under heavy load (unpaved road);
－ Often driving on the road without gravel paving;
－ Extreme short distance transportation etc.
5
Maintenance
Maintenance precautions
■ Maintenance supplies
Parts shall match the lubricants. Thus only what we tested and recommended shall be used.
Every authorized Service Provider will provide suggestions to you.
■ Lubrication
Refer to maintenance plan for lubrication and listed lubrication items.

■ Important bolt connections
Important bolt connections shall be checked frequently and retightened when necessary in accordance with different driving conditions
such as driving on very bad road or construction site.
Important parts of bolts connections include but not limited to: wheel, mounting parts (including sub-frame, lower swing arm, shock
absorber, leaf spring and knuckle etc), steering unit, ABS, door cover stopper and hinge.
6
Maintenance
Maintenance plan
Mileage (km)
Maintenance cycle/ First 30,000 Every 30,000

General maintenance requirements for driving
No.
Maintenance items under normal conditions
Time (month)
First 24 months Every 24 months
Perform the pressure test for the drive motor expansion tank cover and check the situation
1 √ √
of cooling system pipelines and connections
2 Check the level and concentration of drive motor coolant and when necessary add coolant √ √
3 Check the mounting bracket of drive motor √ √
4 Check high voltage harnesses for presence of interference, wear, and damage √ √
Check the appearance of low voltage connectors and check them for reliable and proper
5 √ √
installations
Check the appearance of high voltage connectors and check them for reliable and proper
6 √ √
installations
Check the saturated charging status of the high voltage battery pack and when necessary
7 √ √
perform the saturated charging
Check the appearance of housing (including brackets) for presence of cracking and
8 √ √
deformation
7
Maintenance
Mileage (km)

No.
Time (month)
Check the status of manual maintenance switch and ensure its reliable installation and
9 √ √
remove the dusts from the surfaces
10 Check for brake fluid level and brake system pipeline and fill up brake fluid when necessary √ √
11 Check for reliable and effective fixings and retainers of front and rear suspension √ √
Check for reliable and effective connections of steering track rod, ball joint and knuckle
12 √ √
retaining bolts
Chassis inspection: Check for each part, fixing, harness and pipeline of chassis are secured
13 √ √
reliably and effectively with no disturbance; Check for chassis oil and water leakage
Tyres: Check for rear hub bearing and check for tyre pressure and wearing; Calibrate tyre
14 pressure; Exchange tyre position when necessary; Check and tighten bolts to regulated √ √
torque
15 Check for complete and effective light signal, instrument display, electrical device functions √ √
Check for battery level and charging and check and clear battery terminals, tightened when
16 √ √
necessary
17 Check for damaged air bag surface and reliable and effective seat belt functions √ √
8
Maintenance
Mileage (km)

No.
Time (month)
Check for reliable and effective AC pipeline connection and securing; Check for good AC
18 √ √
functions
19 Road test: performance test √ √
20 Check for disturbance and damage of vacuum system pipeline √ √
Check for front and rear brake shoes and parking brake clearance, as well as parking lever
21 √ √
travel, adjust and replace when necessary
22 Check for transmission shaft universal joint gaiter is damaged √ √
23 Read faults memory information of each system with after-sale diagnostic equipment √ √
24 Check for brake pedal clearance and adjust when necessary √ √
25 Check for free travel of steering wheel and adjust when necessary √ √
26 Clean and lubricate vehicle body accessories such as door lock, hinge and track √ √
27 Clean AC ventilation system and replace when necessary √ √
9
Maintenance
Mileage (km)

No.
Time (month)
28 Replace reducer lubricating fluid (including the oil drain plug gasket) every 30,000 km Special maintenance item
29 Replace brake fluid every 24 months or 60,000 km (whichever comes the first) Special maintenance item
30 Replace coolant every 24 months or 60,000 km (whichever comes the first) Special maintenance item
Note:
1. The maintenance content of this table is applicable to our company manufactured pure electric series vehicle and selection of
maintenance items shall depend on vehicle features.
2. The maintenance interval of air filter element and AC ventilation system element shall be shortened for vehicles running in the
environment full of dust.
3. Tire rotation every 5,000 to 10,000 km based on tire wear and then tire pressure correction.
10
Maintenance record part
Maintenance record
Ma in te n a n c e re c o rd Ma in te n a n c e re c o rd
Ma inte na nce da te : Odome te r re a ding: Km Ma inte na nce da te : Odome te r re a ding: Km
Record items: Record items:
Name of authorized Service Provider: Stamp of authorized Service Provider: Name of authorized Service Provider: Stamp of authorized Service Provider:
Next mainte nance engage ment Date: Mileage: Km Next mainte nance engage ment Date: Mileage: Km
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
Replacement record of odometer
Receive date
Mileage at Repair order
Reasons of replacement Name of authorized Service Provider
receiving No.
Finish date
Stamp of Service Provider:
Signature of service manager:
Receive date
receiving No.
Finish date
Receive date
receiving No.
Finish date
36
Repair record
Mileage at
Receive date Warranty or maintenance items and parts replacement Name of authorized Service Provider:
receiving
1 Stamp of authorized Service Provider:
Repair order
Finish date 2 Signature of claimer:
No.
3 (sign only for quality warranty)
Mileage at
receiving
Repair order
No.
Mileage at
receiving
Repair order
No.
37
Mileage at
receiving
Repair order
No.
Mileage at
receiving
Repair order
No.
Mileage at
receiving
Repair order
No.
38
Mileage at
receiving
Repair order
No.
Mileage at
receiving
Repair order
No.
Mileage at
receiving
Repair order
No.
39
Mileage at
receiving
Repair order
No.
Mileage at
receiving
Repair order
No.
Mileage at
receiving
Repair order
No.
40
Mileage at
receiving
Repair order
No.
Mileage at
receiving
Repair order
No.
Mileage at
receiving
Repair order
No.
41
Mileage at
receiving
Repair order
No.
Mileage at
receiving
Repair order
No.
Mileage at
receiving
Repair order
No.
42
Mileage at
receiving
Repair order
No.
Mileage at
receiving
Repair order
No.
Mileage at
receiving
Repair order
No.
43
Mileage at
receiving
Repair order
No.
Mileage at
receiving
Repair order
No.
Mileage at
receiving
Repair order
No.
44
Mileage at
receiving
Repair order
No.
Mileage at
receiving
Repair order
No.
Mileage at
receiving
Repair order
No.
45
Mileage at
receiving
Repair order
No.
Mileage at
receiving
Repair order
No.
Mileage at
receiving
Repair order
No.
46
Mileage at
receiving
Repair order
No.
Mileage at
receiving
Repair order
No.
Mileage at
receiving
Repair order
No.
47
Mileage at
receiving
Repair order
No.
Mileage at
receiving
Repair order
No.
Mileage at
receiving
Repair order
No.
48
Mileage at
receiving
Repair order
No.
Mileage at
receiving
Repair order
No.
Mileage at
receiving
Repair order
No.
49
Replacement record of seat belt pretensioner and airbag
When replacing seat belt pretensioner and airbag, note parts' replacement date in the table below and stamp on relative position by
authorized Service Provider.(replace parts of seat belt pretensioner and airbag every 10 years)
Operation record Fit or replace parts Fit or replace parts
Implementation date: Implementation date:
Note: Note:
Seat belt pretensioner
Name of authorized Service Provider: Name of authorized Service Provider:

Stamp of authorized Service Provider: Stamp of authorized Service Provider:

Note: Note:
Airbag

50
Operation record Fit or replace parts Fit or replace parts

Note: Note:
Seat belt pretensioner


Note: Note:
Airbag

51
User support
User satisfaction procedures
Your satisfaction is very vital to SAIC MAXUS Automotive Co.,Ltd. Generally, any matters about vehicle maintenance, use and claim
will be settled by authorized Service Provider. Sometimes, although hope for the best for all matters, possible misunderstanding still
exists. If your problems are not solved satisfactorily, you could take steps as below:
First: discuss your problems with managers of authorized Service Provider.
Generally discussing with business receptionists of authorized Service Provider can easily get your problems solved. If you still have
questions after having the matter examined by service or parts manager, you can contact the leader of authorized Service Provider.
Second: if you feel that further assistance is necessary to solve the problems after contacting executives of authorized Service
Provider, please contact the authorized local General Agency.
• Your true name, address, license number, residence or company telephone number
• Vehicle identification number VIN (obtained from this Handbook) and vehicle purchase date
• Current travel mileage
• Problem fact
This Handbook introduces the important information about vehicle quality warranty and user support we provided for you, so please
read this Handbook carefully and store it with the vehicle and when you transfer the vehicle to others, your subsequent user can still
obtain these information.
52

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As an important document for vehicle user who has bought products of SAIC MAXUS Automotive Co.

,Ltd to enjoy first maintenance,

1. The vehicle or authentic parts are within quality warranty period.

General maintenance Every 30,000 km or 24 months (whichever comes the first)

■ Driving under bad conditions

Refer to maintenance plan for lubrication and listed lubrication items.

Maintenance cycle/ First 30,000 Every 30,000

First 24 months Every 24 months

3 Check the mounting bracket of drive motor √ √

Maintenance cycle/ First 30,000 Every 30,000

First 24 months Every 24 months

Maintenance cycle/ First 30,000 Every 30,000

First 24 months Every 24 months

19 Road test: performance test √ √

20 Check for disturbance and damage of vacuum system pipeline √ √

22 Check for transmission shaft universal joint gaiter is damaged √ √

24 Check for brake pedal clearance and adjust when necessary √ √

27 Clean AC ventilation system and replace when necessary √ √

Maintenance cycle/ First 30,000 Every 30,000

First 24 months Every 24 months

Ma inte na nce da te : Odome te r re a ding: Km Ma inte na nce da te : Odome te r re a ding: Km

Record items: Record items:

Ma inte na nce da te : Odome te r re a ding: Km Ma inte na nce da te : Odome te r re a ding: Km

Record items: Record items:

Ma inte na nce da te : Odome te r re a ding: Km Ma inte na nce da te : Odome te r re a ding: Km

Record items: Record items:

Ma inte na nce da te : Odome te r re a ding: Km Ma inte na nce da te : Odome te r re a ding: Km

Record items: Record items:

Ma inte na nce da te : Odome te r re a ding: Km Ma inte na nce da te : Odome te r re a ding: Km

Record items: Record items:

Ma inte na nce da te : Odome te r re a ding: Km Ma inte na nce da te : Odome te r re a ding: Km

Record items: Record items:

Ma inte na nce da te : Odome te r re a ding: Km Ma inte na nce da te : Odome te r re a ding: Km

Record items: Record items:

Ma inte na nce da te : Odome te r re a ding: Km Ma inte na nce da te : Odome te r re a ding: Km

Record items: Record items:

Ma inte na nce da te : Odome te r re a ding: Km Ma inte na nce da te : Odome te r re a ding: Km

Record items: Record items:

Ma inte na nce da te : Odome te r re a ding: Km Ma inte na nce da te : Odome te r re a ding: Km

Record items: Record items:

Ma inte na nce da te : Odome te r re a ding: Km Ma inte na nce da te : Odome te r re a ding: Km

Record items: Record items:

Ma inte na nce da te : Odome te r re a ding: Km Ma inte na nce da te : Odome te r re a ding: Km

Record items: Record items:

Ma inte na nce da te : Odome te r re a ding: Km Ma inte na nce da te : Odome te r re a ding: Km

Record items: Record items:

Ma inte na nce da te : Odome te r re a ding: Km Ma inte na nce da te : Odome te r re a ding: Km

Record items: Record items:

Ma inte na nce da te : Odome te r re a ding: Km Ma inte na nce da te : Odome te r re a ding: Km

Record items: Record items:

Ma inte na nce da te : Odome te r re a ding: Km Ma inte na nce da te : Odome te r re a ding: Km

Record items: Record items:

Ma inte na nce da te : Odome te r re a ding: Km Ma inte na nce da te : Odome te r re a ding: Km

Record items: Record items:

Ma inte na nce da te : Odome te r re a ding: Km Ma inte na nce da te : Odome te r re a ding: Km

Record items: Record items:

Ma inte na nce da te : Odome te r re a ding: Km Ma inte na nce da te : Odome te r re a ding: Km

Record items: Record items:

Ma inte na nce da te : Odome te r re a ding: Km Ma inte na nce da te : Odome te r re a ding: Km

Record items: Record items: