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    Precious M. Resaba: Profile

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    aishwarya
    Precious M. Resaba provides a resume summarizing her experience in human resources, administration, customer support, and recruitment. She has over 8 years of experience in roles such as a customer care representative, recruitment associate, IT recruitment consultant, and HR administrator. Her expertise includes end-to-end recruitment handling various IT and infrastructure positions. She is highly motivated and can adapt to different work environments and industries.

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    Precious M. Resaba: Profile

    Uploaded by

    aishwarya
    25 views2 pages
    Precious M. Resaba provides a resume summarizing her experience in human resources, administration, customer support, and recruitment. She has over 8 years of experience in roles such as a customer care representative, recruitment associate, IT recruitment consultant, and HR administrator. Her expertise includes end-to-end recruitment handling various IT and infrastructure positions. She is highly motivated and can adapt to different work environments and industries.

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    Precious M. Resaba provides a resume summarizing her experience in human resources, administration, customer support, and recruitment. She has over 8 years of experience in roles such as a customer care representative, recruitment associate, IT recruitment consultant, and HR administrator. Her expertise includes end-to-end recruitment handling various IT and infrastructure positions. She is highly motivated and can adapt to different work environments and industries.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    25 views2 pages

    Precious M. Resaba: Profile

    Uploaded by

    aishwarya
    Precious M. Resaba provides a resume summarizing her experience in human resources, administration, customer support, and recruitment. She has over 8 years of experience in roles such as a customer care representative, recruitment associate, IT recruitment consultant, and HR administrator. Her expertise includes end-to-end recruitment handling various IT and infrastructure positions. She is highly motivated and can adapt to different work environments and industries.

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    © All Rights Reserved
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    Precious M.

    Resaba
    +63.915.978.8175| prei.resaba@yahoo.com | www.linkedin.com/in/prei-mendoza-resaba-6808b0b0/
    Immaculate Conception, Brgy. Upa, Mataas Na Kahoy, Batangas, Philippines 4223  

    Profile
    Highly motivated individual that can work independently. Adapting and adjusting with different environment and
    nature of industry with strong experience in dealing with roles and responsibilities in facets of HR, Admin, Customer
    Support and Customer Care.
    Expertise on end to end recruitment process handling IT positions like Java Developers, Testers. Infrastructure
    positions, Executive positions and even non IT.

    Experience
    CUSTOMER CARE REPRESENTATIVE | TELETECH LIPA | OCTOBER 2017 – SEPTEMBER 2020
    · Establish, develop, and maintain positive business and customer relationship.
    · Expedite the resolution of customer problems and complaints maximizing resolution satisfaction.
    · Achieve monthly key performance metrics and customer satisfactions by proper feedback responses, use of call
    flow processes, and adhere to provided schedule.
    RECRUITMENT ASSOCIATE |NEZDA TECHNOLOGY | JUNE 2017 – AUGUST 2017
    · Communicate with job seekers to get them interested in our career opportunities.
    · Coordinate and proper screen candidates via phone and proceed with recruitment assessment.
    · Collaborate with hiring managers and endorse candidates for proper evaluation and process of application.
    I.T. RECRUITMENT CONSULTANT |COLLABERA TECHNOLOGIES | JUNE 2016 – JUNE 2017
    · Source candidates with use of digital online channels
    · Pre-screen, conduct initial interview, assessments until completion of application process.
    · Ensure proper completion of onboarding requirement of newly hired prior start day.
    RECRUITMENT ASSOCIATE |TIAONG RURAL BANK | FEBRUARY 2016 – JUNE 2016
    · Ensure compliance and process of all applicant process are completed.
    · Discuss and facilitate job offers, pre-employment requirements and preparation of contracts.
    · Conduct credit and background investigation of qualified candidates prior start date.
    HR ADMINISTRATOR |PRIME MOVERS BUSINESS SOLUTION | DECEMBER 2013 – JUNE 2015
    · Identify, recruit, screen, and present good candidates for open technology professionals’ position.
    · Provide and manage one day hiring events on-site supporting volume hiring.
    · Perform various assessment and evaluation for specific requisition and updates hiring status.
    ADMIN AND RECEPTION STAFF | PHILINAK INDUSTRIES | OCTOBER 2012 – MARCH 2013
    · Answer all concerns via phone and connect telephone calls and email with the right support and team to handle
    and manage.
    · Monitor and confirm all payroll and time keeping report and manage disputes and complaints.
    · Ensure all request from concern department are properly relayed and taken with the right actions

    Education
    BACHELOR OF SCIENCE IN PSYCHOLOGY | COMPLETED 2012 | DE LA SALLE – LIPA

    Skills

    · Customer Service · Technical Recruting


    · Sourcing and Recruitment · Volume Hiring
    Familiarity on the recruitment areas

    · Setup
    · Source
    · Screen
    · Schedule
    · Feedback
    · Offer
    · On-Boarding

    Tools

    · Abacus
    · Digital Online channels (Jobstreet, Indeed, Linkedin, Monster)
    · AVAYA
    · CRM
    · Sales Force
    · VOIP

    Page 2

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