2018

Company Profile
Hello, Welcome to Ifor
Cleaning Services Limited.
We have built an enviable reputation for Quality and Efficient
Cleaning and Landscaping Solutions in the region.

2 Company Profile
 Who we are 04

Why work with us 06

Industry Focus 08

Table of
Our Capabilities 14

Our People 20

Contents Case Studies 21

Value Proposition 23

Get In Touch 24

3
WHO
WE ARE
Delivering Effective Cleaning & Landscaping
Solutions without compromising Quality.

Ifor Cleaning Services Limited, is a Leading Cleaning and Landscaping

Solutions Company providing Quality, Affordable and Tailor-made
cleaning solutions to our clientele. We presently service tens of
clients and thousands of square feet each and every day of the
week. This varies from small once-a-week offices with just a few staff
members to large clients with hundreds of staff providing an array of
quality services.

Mission Vision
Make a noticeable To become the leading brand
difference to the businesses name within the cleaning
we serve, the communities industry, nationwide.
in which we operate, and
the staff, which we employ.

Core Values
Integrity & Loyalty
Demonstrating openness and honesty at all times and building strong
connections with customers and staff
Quality
Improving the quality and efficiency of our work
Knowledge
Fostering a culture that encourages learning and personal development.
Leadership
Improving the quality and efficiency of our work

4 Company Profile
WHY
WORK WITH US
Quality Service. Unmatched Value.
In delivering to our customers, we strive to achieve the following:

Customer Delight Quality

Exceeding our client’s expectations We always deliver the highest standards of

is our top priority and we cleaning and landscaping solutions
guarantee total satisfaction with our
professionally managed services.

Flexibility Health and Safety

We adapt to the challenging schedules Health Safety of our clients and staff is of
of our clients. paramount importance.

Eco-friendly Approach State-of-the-art Technology

We use eco-friendly cleaning products We have modern equipment for cleaning

to protect you and your space and landscaping cleaning to enable
us to delivers and exceed our clients’
expectation.

6 Company Profile
INDUSTRY FOCUS
With the cornerstone of our sector approach in place, Ifor Cleaning Services delivers
professional cleaning and landscaping services that help promote healthy work environments
and keep buildings sparkling while exceeding our clients’ expectations.

Our team of experts have in-depth knowledge and experience in the following sectors:

Office Space
When it comes to doing business, appearances matter. Our extensive range of office cleaning services including:
A well-cleaned office not only emphasizes the professionalism Spot cleaning
of your company, but also creates a work atmosphere your External fascia cleaning
employees can enjoy to help them be at their best. Car park cleaning
Cleaning cafeterias, staff offices, desks and kitchens
Vacuuming carpets

If you’re looking for office cleaners to maintain a spotless working environment, ensure the health of staff and maximize
productivity.
Education Sector Hospitality & Leisure Sector
We pride ourselves in extensive experience of working with
Maintaining a spotless image to guests and patrons
education establishments across the country; from pre and
is imperative in the hospitality industry. Our team
post-secondary schools right through to universities and tertiary
understands the unique and growing challenges
learning institutions.
you face and provide the expert support needed
to keep your facility pristine. From gleaming hard-
All our staff who work on school premises go through
surface floors and well-maintained carpets to clean
rigorous background assessments and training.
guest rooms, we serve thousands of hospitality
facilities across the nation.
All our cleaning operatives will wear a uniform and a
name badge at all times whilst on site, to ensure they are
Hospitality facilities that we serve:
easily identifiable as a member of the cleaning team.
Hotels
Restaurants
The health and safety of students, staff and the public is of
Resorts
paramount importance, so all cleaning in progress warnings
Meeting and Reception Facilities
are clearly displayed and cleaning equipment and products
are safely locked away at the end of each day. Our hospitality cleaning services include:

Flooring cleaning
Carpet
Hard-surface floors
Hardwood floors
Tile & grout
Pressure washing
Upholstery cleaning
Window washing
Project-based cleaning

9
Keeping patients’
environments in
great health!
We bring our extensive cleaning
knowledge, utilizing methods and
products, to help prevent cross
contamination.

Healthcare Sector
With so much at stake, the cleaning needs of healthcare
facilities are unique from all other institutions. They require
the expertise of janitorial specialists dedicated to ensuring a
thoroughly cleaned, sanitized and disinfected environment.

Delivering consistent
results across the
complete range of
healthcare cleaning
needs.
Our Patient-centred Cleaning Programs
We develop our cleaning protocols and processes around
regulations and best practices. Our proactive approach
to innovation and development has enabled us to provide
industry-leading for our healthcare sector clients.

Our Programs help with:

Infection Control and

Prevention
Patient Environment Improvement
Overall Patient Satisfaction
Risk Reduction
Cost Management
What's included in our healthcare cleaning
services?
Contamination cleans

Surface disinfection

Trauma ward cleans

Medical equipment cleans

Safe disposal of used surgical equipment (e.g. gloves, syringes)

Our safety procedures include:

Basic safety

Blood borne pathogens

Hand hygiene

Exposure control plan

Protective equipment (PPE)

Retail Sector
Our retail cleaning team are fully trained in how to
professionally clean shops, stores and malls whilst minimizing
disruption to workers and customers.

We develop cleaning schedules that work for

your unique circumstances, either cleaning late
in the evening or early in the morning to ensure
the environment always looks perfect,
We minimize disruption to your operations thus
ensuring your customers’ hygiene expectations
are satisfied.

Financial Sector
The hygiene and appearance of banks, building societies
and financial establishments has a direct impact on the
perception of their brands.
Our contract cleaning services for the banking and finance
sectors are designed to provide exceptional standards of
hygiene to clients where quality, security and reliability must
be uncompromised.

Industrial, Manufacturing & Distribution

We offer a complete range of industrial cleaning services
De-greasing hard floors
Machine cleaning and de-greasing
High level cleans
Lighting
Equipment cleaning
Staff areas
Public areas
Rubbish disposal
Window cleaning

12 Company Profile
Government
We work in high security private and public buildings
providing cleaning solutions that are reliable, secure and safe.

Why work with us?

We understand the restriction necessary in Government
buildings and will always ensure the cleaning staff adhered
to rules and regulations.
All our cleaning operatives will wear a uniform and a
security badge at all times whilst on site, to ensure they
are easily identifiable as a member of the cleaning team.
All cleaning staff are trained in Health &Safety and
Customer Care.

Sports & Entertainment

We pride ourselves on offering flexible service plans and
deliver customized plans to suit the operations of sports
stadiums, movie theaters, health clubs, gyms and country
clubs.
We work around your ever-changing schedule and offer the
flexibility to provide our services exactly when you need
them.

Construction
From residential house builders, across multiple sites to
independent developers, to refurbished hotels, leisure
developments, shopping malls, retail, business and industrial
parks, Ifor Cleaning Services is the best choice for post
construction cleaning.
Our post construction cleaning service covers the full range
of cleaning services, from builders cleans to sparkle cleans,
tailored specifically to the construction industry.

Our post construction cleaning expertise include:

Builders Cleans
Sparkle Cleans
Post Refurbishment Cleans
Site Cleaning (site offices, compounds, mall facilities,
canteens, washrooms)

13
OUR CAPABILITIES
Our business activities focus on the following areas of
expertise:
Cleaning Services Garbage Collection
Commercial Cleaning Commercial Waste Collection
Residential Cleaning Residential Waste Collection
Commercial Laundry Services Fumigation & Pest Control
Waste Management Solutions Landscaping and Gardening
Renovations, Repairs & Painting

i) Cleaning Services a. Commercial Cleaning (Offices & Institutions)

Ifor Cleaning has built itself a reputation of providing Office and institutional cleaning are the backbone of our
superior commercial and residential cleaning services, business. Whether it’s a once-a-week cleaning job or
dedicated to providing clients with efficient and quality seven-days-a-week, you will always receive the same care
cleaning services with high standards of care and and attention that has become a trademark of Ifor Cleaning
attention. Services.
Ifor Cleaning Services offers an extensive range of Your team deserves the best working environment possible,
cleaning services which can be tailored to meet your and we offer office cleaning services committed to ensuring
specific requirement. your staff can focus on your core business and enjoy the
spaces that they work in.
Is your workplace in
need of a good, thorough
cleaning?
Our commercial cleaning services are tailored to each client offering
comprehensive cleaning services using the latest technologies and procedures, we
help provide a clean, healthy environment for you and your employees done to
your complete satisfaction.

Commercial Laundry Services

Ifor Cleaning, offers commercial laundry services to businesses in We understand the day-to-day challenges of running
the hospitality and service industries. We partner with small to a business, that’s why we take it upon ourselves to be
large commercial customers, and provide each of our clients with a your trusted laundry provider that delivers consistently,
personalised services, tailored to their needs. so that you can focus on your business.
b) Residential Cleaning (House and Apartments)

Our team of experts provides trustworthy, high-quality cleaning

Stop Coming services that work and keep homes and apartments clean, right down
to the little details. Ifor Cleaning Services Ltd gives excellent apartment

Home to a
and home cleaning services.
We go beyond the basic and provide you with a comprehensive cleaning
services that will reenergize your home and enhance your life. Our services

Second Job! are skillfully executed under strict supervision and proficiency at each
station thus; guaranteeing quality and value added service. You can have full
confidence and peace of mind in choosing Ifor Cleaning.

Carpet and Upholstery Cleaning

You invested heavily in your carpeting; it only makes sense to ensure

it looks its best for as long as possible. With proper maintenance
techniques, you can add longevity to your carpet.
Our cleaning technicians are highly trained in leading industry standards and employ top-of-the-line cleaning practices. We
can help you in keeping your carpet looking and feeling fresh. Ifor Cleaning equipment, methods, and products are all chosen
to provide a safe, effective and environmentally friendly cleaning experience, every time.
Like your carpets, upholstery is an investment on its own in anyone’s home. Sofas, sectionals, chairs and even mattresses can
all be professionally cleaned. With the use of our professional equipment, the right cleaning agent(s) and understanding for
numerous materials and fabrics, we can add many years to your favorite recliner.

16 Company Profile
ii) Waste Management Solutions Commercial Waste Collection

We Help Create
Whether your company’s waste production is small,
medium or large, we have the equipment to take it off your

Cleaner & Healthier

hands. We offer collection services to a wide range of
commercial clients; from office blocks to hotels, we help
businesses maintain their professional presence.
Environments.
Residential Waste Collection
Garbage Collection We offer residential communities with garbage collection
services that make it easy for our customers discard and
Our garbage collection solutions collect waste from both
recycle non-hazardous waste from their homes. Our
residential and commercial clients providing a greener, safer
collection capabilities cater to households across all income
tomorrow. We ensure reliable and professional garbage
areas. These include apartment complexes, residential
collection solutions through the provision of proper
associations (estates), etc.
collection and disposal of non-hazardous waste products
within your area.

17
iii) Fumigation & Pest Control

Guaranteed Fumigation and Pest

Control Solutions
The most effective method used for controlling pests is fumigation.
Our Fumigation and Pest Control services are highly effective in
exterminating and getting rid of rodents, mosquitos, bedbugs, termites and
ants, among others in homes, offices and schools.
What sets us apart?
We have qualified pest control technicians ready to provide specialist fumigation services
We make sure to carry out professional pest control inspections before commencing any fumigation
We consider the type and the level of pest infestation to make certain the most effective method of
treatment
We give you advice on how to safeguard your property from future unwanted infestation.

Our professional team is committed to constant research and development

practices that empower us to offer quality expert solutions.
 iv) Landscaping & Gardening

Your Trusted Choice for Gardening & Landscaping Services

Regardless of whether you have an entrenched garden or not, properties.
maintaining it frequently is fundamental. The expense of setting We have employed a specialized team of landscape architects,
up a garden, roof terrace or even a small yard is can turn out to horticulturists, irrigation engineers, and skilled workers, aimed
be expensive in the long run if it’s not cared for appropriately. towards creating exceptionally designed and built outdoor
We work with the rationale that nature and open air spaces areas.
positively impact our lives. We offer quality landscaped gardens and outdoor seating areas,
Ifor Cleaning Services & Landscaping, has a qualified and encompassing contemporary and cutting edge design elements
well-established team for all of your garden and landscaping, expertly installed to ensure customer satisfaction and evoke
maintenance needs for both commercial and residential serenity.

Our professional services include:

Landscaping consultation
Garden design
Full service lawn care and lawn maintenance (mowing/trimming)
Pruning/shearing of trees and shrubs
Landscaped swimming pools and water features
v) Renovations & Repairs
Our range of services are seamlessly executed by our
Ifor Cleaning Services Ltd. will provide
experienced professionals, instantly updating any commercial or
outstanding, hassle-free, high quality residential space.
renovations, repair and paint restoration We offer the following repair services:
services in a timely fashion. We eliminate Minor/Major leaks and tap fittings
Paintwork
the stress that normally comes with
Light fitting and fixture maintenance
renovations , repair and paint repair General building maintenance
offering you peace of mind that your Plumbing
Electrical repairs
project will be completed on time and
Handyman services
within budget. Carpentry

OUR PEOPLE

We believe in investing in our staff, as they shape

the success of our company.
People are our Most Valuable Asset!
Our cleaners are specially trained to work at high levels
Our training also includes the safe use of industrial cleaning equipment
The health and safety of our staff and customers is of paramount importance.
For all contracts, we create site-specific risk assessments and method statements.
We also thoroughly take our staff through our Health & Safety Policy.
Case Studies
Client Engagement
Over cleaning and landscaping experience throughout the country and a long list of satisfied

clients are a true testament to the quality and efficiency of Ifor Cleaning Services Limited.

Umma University We continue to provide quality cleaning and landscaping services to

Umma University, an established institution of higher learning.
Kajiado County.
HealthGate Hospital We tend to the complex hygiene needs of HealthGate Hospital.
We understand that patient satisfaction is more critical than ever.
Opp. Pumwani, Nairobi.

Urban Point Hotel We understand how important cleaniliness is for leisure providers
and that’s how Urban Point Hotel gives the best client experience.
Eastleigh, Nairobi.
 VALUE PROPOSITION

Discover the Ifor

Cleaning Services
Difference
At Ifor Cleaning Services, we always put our customers
first. We go above and beyond the call of duty and every
member of our team is hardworking, trustworthy and
friendly, ensuring that we continually deliver top-quality
services to all of our clients.

Let’s Work Together!

GET IN TOUCH!
Talk to us, visit us or send us your enquiry

LOCATION: TRV Plaza, 3rd Parklands Avenue,

Off Limuru Road, Parklands, Nairobi, Kenya. P.O. Box 420 - 00610
+254 728 670 951 / 0728 670 835
info@iforcleaning.com
www.iforcleaning.com