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    Luis Alejandro - Torres - Resume

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    Luis Torres
    Luis A. Torres has over 3 years of experience in ecommerce, retail sales, and merchandising. He currently works in ecommerce where he completes up to 275 sales and shipments per week and resolves customer issues. Torres is a hardworking, self-starter seeking to help his team achieve their goals through strong organizational, communication, and problem-solving skills. He has an Associate Degree in Vet Technician and experience working in retail, ecommerce, and as a merchandiser.

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    Luis Alejandro - Torres - Resume

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    Luis Torres
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    Luis A. Torres has over 3 years of experience in ecommerce, retail sales, and merchandising. He currently works in ecommerce where he completes up to 275 sales and shipments per week and resolves customer issues. Torres is a hardworking, self-starter seeking to help his team achieve their goals through strong organizational, communication, and problem-solving skills. He has an Associate Degree in Vet Technician and experience working in retail, ecommerce, and as a merchandiser.

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    Luis A. Torres has over 3 years of experience in ecommerce, retail sales, and merchandising. He currently works in ecommerce where he completes up to 275 sales and shipments per week and resolves customer issues. Torres is a hardworking, self-starter seeking to help his team achieve their goals through strong organizational, communication, and problem-solving skills. He has an Associate Degree in Vet Technician and experience working in retail, ecommerce, and as a merchandiser.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    27 views2 pages

    Luis Alejandro - Torres - Resume

    Uploaded by

    Luis Torres
    Luis A. Torres has over 3 years of experience in ecommerce, retail sales, and merchandising. He currently works in ecommerce where he completes up to 275 sales and shipments per week and resolves customer issues. Torres is a hardworking, self-starter seeking to help his team achieve their goals through strong organizational, communication, and problem-solving skills. He has an Associate Degree in Vet Technician and experience working in retail, ecommerce, and as a merchandiser.

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    LUIS A.

    TORRES
    San Juan PR, 00926 • 7876903580 • alejandrosxt24@gmail.com
    Professional Summary

    Determine online sales, manages incoming sales inquiries and customer service requests via phone
    and email. Self-starter with proven success in goal-oriented, disciplined environment. Excellent
    operational, time management and project management skills to create framework to achieve
    online sales objectives.
    Hardworking and passionate job seeker with strong organizational skills. Ready to help team
    achieve company goals.

    Work History
    Ecommerce , 03/2021 to Current
    Novus – Guaynabo , PR
    • Correspond with online customers to address questions or complaints about products, policies
    or shipping methods.
    • Complete up to 275 sales and shipments every week.
    • Resolve concerns with products or services to help with retention and drive sales.
    • Answer customer telephone calls promptly to avoid on-hold wait times.
    • Offer friendly and efficient service to customers, handled challenging situations with ease.
    • Used critical thinking to break down problems, evaluate solutions and make decisions.

    Sales Associate, 10/2018 to 03/2021


    Bakers – Ponce , PR
    • Organized racks and shelves to maintain store visual appeal, engage customers and promote
    specific merchandise.
    • Provided positive first impressions to welcome existing, new and potential customers.
    • Answered customer questions regarding sizing, accessories and proper care for merchandise.
    • Processed product returns and assisted customers with other selections.

    Merchandiser, 09/2017 to 07/2018


    La Michoacana Meat Market – San Antonio, TX
    • Monitored inventory levels and kept adequate stock in product displays on sales floor.
    • Inspected merchandise for quality and arranged proper display location on floor.
    • Updated pricing and signage to complete product displays and educate customers.
    • Verified products appeared at correct locations in proper quantities.
    • Answered customer questions regarding store merchandise, department information and
    pricing.
    • Prepared interesting and innovative visual displays to grab customer interest and promote
    sales.
    Education
    Associate Degree In Vet Technician : 08/2020
    Sistema Universitario Ana G Mendez - Universidad Del Turabo – Ponce, PR

    Skills
    • Team work • Understanding Customer Needs
    • Fast learner • Customer Data Confidentiality
    • Customer service • Customer Account Management
    • Sales Monitoring • Calm and Professional Under Pressure

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