Resume Ray
Resume Ray
Resume Ray
SKILLS
• Leader
• Problem Solver
• Self-Motivated
• Team Player
• Flexible
• Emotional Intelligence
• Responsible
• Attentive To Detail
WORK EXPIERENCE
OCTOBER 2013-JUNE 2021
MARKETING MANAGER AND SALES, Success Water Systems
• Directed interviews, onboarding and training for marketing/lead generators employees each year.
• Coached employees in successful appointment setting methods. product specs, and set/sold appointment incentives.
significantly increasing customer satisfaction ratings
• Communicated with general managers of Costco, Home Depots, etc. to set up roadshows, plan for kiosk location, and give
product knowledge as needed
• Maintain steady supply of inventory at 30 locations across Northern California.)
• Achieved regional sales objectives by coordinating marketing and sales team, developing successful strategies, and servicing
accounts to strengthen business relationships.
• Generated weekly reports detailing campaign performance, customer engagement, job details and create next weekly
agenda.
• Stayed knowledgeable on latest residential and commercial water treatment innovations and technological advancements
through continuous training.
• Contacted qualifying leads and hesitant prospects to answer questions and provide further information prior to purchase.
• Conducted in home product demonstrations to highlight features, answer customer questions and redirect concerns toward
positive aspects.
• Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
• Performed water quality analysis, testing, and verification.
• Collected water samples for lab tests.
• Disinfected water with chemicals such as ammonia and chlorine in exact concentrations.
• Inspect house layout while communicating to homeowner's potential layout of equipment
• Recorded test data and prepared reports and summaries to interpret test results.
• Submitted detailed proposals and work orders with precise measurements and diagrams.
• Finalized sales contracts with high-value customers.
• Inspected equipment or monitored operating conditions, meters and gauges to determine load requirements and detect
malfunctions.
• Used hand tools and power tools to maintain, repair and lubricate equipment.
• Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
• Improved sales by managing sales lifecycle from lead generation through contract negotiations, installations, and closings.
• Maintained sense of urgency in answering customer questions and requests through email or voice message.
• Worked flexible hours; night, weekend, and holiday shifts and on call.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
• Achieved top performance by strategically adapting to rapidly changing, competitive environment.
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JUNE 2021-OCTOBER 2022
MARKETING MANAGER, Moore Water Treatment
• Directed interviews, onboarding and training for marketing/lead generators employees each year.
• Coached employees in successful appointment setting methods. product specs, and set/sold appointment incentives.
significantly increasing customer satisfaction ratings
• Communicated with general managers of Costco, Home Depots, etc. to set up roadshows, plan for kiosk location, and give
product knowledge as needed
• Maintain steady supply of inventory at 12 locations across Oklahoma.)
• Achieved regional sales objectives by coordinating marketing and sales team, developing successful strategies, and servicing
accounts to strengthen business relationships.
• Generated weekly reports detailing campaign performance, customer engagement, job details and create next weekly
agenda.
• Stayed knowledgeable on latest residential and commercial water treatment innovations and technological advancements
through continuous training
EDUCATION
MAY 2012
DIPLOMA, Ripon High School
MAY 2015
GENERAL STUDIES, SAN JOAQUIN DELTA COLLEGE
HOBBIES/ACTIVITIES
• Volunteering
food drives, property maintence, city cleanup, errands for elderly and much more
• Sports
football, basdeball, ufc,
• Art
• Reading