Junior Waiter Job Description

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Junior Waiter Job Description

 Junior Waiter Job Description


o Purpose Statement
o Reports Directly to
o Reporting Structure
o General Responsibilities
o Financial Responsibilities
o Safety Responsibilities
o Education/Position Requirements
o Team Communication and Meetings

Purpose Statement

 Picking up food orders in the galleys as instructed by


the Senior Waiter / Waiter in providing a smooth
operation at the highest standard of service.
 To maintain a professional, clean, neat and tidy
personal appearance.
 Setting up and cleaning the restaurants as assigned.
 Cleaning and maintenance of equipment as assigned.
 Performing additional duties as assigned.

Reports Directly to

 Head Waiter / Junior Headwaiter

Reporting Structure

 Head Waiters / Junior Headwaiter in the respective


food service outlets
 Senior Head Waiter (Waterside)
 Maitre D Specialty (Prego / Umi Uma)
 Restaurant Manager (Onboard)
 Food and Beverage Manager (Onboard)

General Responsibilities

 To assist their assigned section in bringing food from


the respective galleys to waiter station.
 To check in for service according to schedule, ensuring
that the service for their station meets the
expectations of the Guest and meets the standards set
by the Company.
 To maintain a professional, clean, neat and tidy
appearance of the restaurant at all times and cleaning
and maintenance of equipment as assigned.
 To prepare cheese trolleys for the Head Waiters as
required.
 To follow work schedules, section plans and rotations
and to do any additional duties as required and
scheduled by Headwaiters, Maitre D or Restaurant
Manager.
 To ensure that all equipment is properly and securely
stored away when not on duty.
 To follow company appearance standards.
 To report work orders to supervisors when deficiencies
are noted or when maintenance is required.
 Accurate log work- and rest hours in Adonis on a daily
basis .
 To adhere to all Company Policies and Procedures,
Manuals and Directives.
 Other responsibilities, as assigned, but not limited to
the above.

Financial Responsibilities

 To be cost conscious with the use of cleaning materials


and linen.
 To keep crockery and glassware breakages to a
minimum.
 To keep food wastage to a minimum.
 To ensure that Company property is maintained
properly and treated with care

Safety Responsibilities

 To properly use Personal Protective Equipment in the


work area at all times.
 To practice Safe Lifting Techniques at all times.
 To do In Port Manning duties as scheduled and as
required by Company policy.
 Emergency Duties:
o To follow instructions noted on Safety Card.
o To participate in Guest/Crew Lifeboat Drills as
per instructions.
 Other safety responsibilities, as assigned, but not
limited to the above.

Education/Position Requirements

 Experience as a waiter in either shore side or ship


based luxury establishment beneficial.
 Employment in this position is also possible after
having gained extensive experience in another
onboard Utility position and when being suggested by
his Supervisor due to good job performance.
 Very good spoken English (needs to score at least 70%
in the onboard English proficiency test).
 Good communication skills.
 Good organizational skills and must show attention to
detail.
 Must undergo onboard USPH training.
 Must have initiative and the ability to work
independently.
 Must be able to remain calm under pressure.
 Must be service minded with an outgoing, charming
and friendly personality

Team Communication and Meetings

 To attend meetings with the restaurant Staff on a daily


basis.
 To constantly communicate with the restaurant Staff
and the Galley.

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