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    Abhishek - RESUME

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    Abhishek - RESUME

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    Abhishek - RESUME

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    piyush.hr.hi
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    of 2

    Abhishek +91 9803550333

    abhi.mazumdar97@gmail.com

    Mazumdar https://www.linkedin.com/in/Abhishek-Mazumdar97
    Phagwara, Punjab, India
    IT Project Coordinator
    & Business Analyst

    SUMMARY

    Project Coordinator & Business Analyst with excellent management, communication, implementation & problem-solving
    skills. Creative mindset with the ability to forge & maintain strong client relationships. Adaptable to new responsibilities &
    can efficiently prioritize, organize and handle multiple tasks.

    SKILLS

    ◈ Project Coordination ◈ Software Implementation ◈ Stakeholder Management ◈ UAT & Manual UX/UI Testing ◈ ERP

    ◈ Business Analysis ◈ Requirements Gathering ◈ Jira ◈ Trello ◈ Wireframes/Flow Diagrams ◈ MS-Office ◈ Google Docs

    WORK EXPERIENCE

    Aug, 2022 – Present Project Coordinator - IT


    We Excel Software Private Limited - Chandigarh, India
    • Currently handling the Implementation of a Haryana Government Dairy ERP Software Project.
    • Tracking project progress & reporting the status to the Project Manager & the
    Stakeholders.
    • Maintaining liaison & closing communication gaps between the client & development team
    and assisting the project manager in day to day activities.
    • Creating User Stories in JIRA & making wire frames after Requirement Gathering & Needs
    Assessment of the client & further providing it to the project manager & development team.
    • UAT & manual UI/UX Testing of the software/website & reporting the bugs, errors &
    changes to development team.
    • Updating & revising the SRS document after reviewing with the Project Manager.
    Assisting the PM in initiating, planning & grooming the sprint product backlog
    • Tracking & prioritizing the bugs, issues & feedback points in the ticketing system.
    • Documenting MOMs and following up on important actions and decisions from team meetings.
    • Delivering training to Government Officials on field, by making presentations & flow diagrams.
    • Designing presentations to display in front of prospective clients & make training modules for
    better understanding & ease of use of stakeholders.

    Dec, 2021 – Aug 2022 Project Coordinator & Business Analyst


    Starzlink Corporation Canada - Ludhiana Office, India
    • Developed and implemented effective marketing & sales strategies for CRM Tools,
    Internet & phone services in the Canadian Market that enhanced the reach of the
    company & led to increase in number of leads generated for the sales team.
    • Gathering the requirements of Canadian business owners for CRM Tools & their other
    networking needs & furnishing those requirements to processing & delivery team.
    • Maintaining liaison & coordination between different departments like Marketing,
    Sales, Processing & Accounts team to ensure smooth & timely flow & delivery of
    work through Pipeline CRM Tool
    • Preparing meeting presentations, product catalogues and product pitches for training &
    equipping sales team with latest technical details & social skills needed to enhance sales.
    • Establish & maintain relationships with Canadian clients & ensure that they are retained.
    • Supervising subordinate's work, providing them direction and clarification as needed.
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    Dec, 2018 – Aug 2022 Supervisor (Electrical & Electronics Engineering)
    J.C.T. Limited - Phagwara, India
    • Capturing the requirements of the production department & preparing the requirements
    document to facilitate the purchase of New Heavy Machinery & Engineering Equipment.
    • Continuously monitoring the installation of the heavy machinery & making reports of the
    progress & reporting the status to AGM.
    • Understanding the requirements of the client parties & suggesting the changes in parameters
    of the machinery to help production department fulfill & deliver the requirements accurately.
    • Ensuring that ISO standards & other compliance are followed & also preparing the necessary
    documentation accordingly.
    • Identify roadblocks & do their root cause analysis to facilitate smooth running of all machinery.
    E D U C AT I O N

    2021 - 2023 Master of Business Administration (MBA) (Marketing & IT/MIS)


    (Post-Graduated) Punjab Technical University (P.T.U.)

    2013 – 2017 Bachelor of Technology (B.Tech.) (Electronics & Communication Engineering)


    (Graduated) Punjab Technical University (P.T.U.)

    2011 – 2013 Higher Secondary Certificate (12th) (Science - Non Medical)


    (Passed) Central Board of Secondary Education (C.B.S.E)

    2009 – 2010 Senior Secondary Certificate (10th) (All Subjects)


    (Passed) Indian Certificate of Secondary Education (I.C.S.E)

    CERTIFICATES

     Microsoft ® - Career Essentials in Business Analysis by Microsoft and LinkedIn


    Verify: https://lnkd.in/d5n6TX-F
     CertiProf ® - Scrum Foundation Professional Certificate Exam - SFPC™
    Verify: https://www.credly.com/badges/ce24f109-960d-437a-9603-dbc6ae3b7387/public_url
     ScrumStudy ® - Scrum Fundamentals Certified - SFC™
    https://www.scrumstudy.com/certification/verify?type=SFC&number=987621
     PMI ® - Fundamentals of Agile Project Management
    Verify: https://kickoff.pmi.org/agile.html?bfdgpzv
     Atlassian® - Prepare for the Atlassian Managing Jira Projects (ACP-620) Certification
    Verify: https://lnkd.in/d3maDVeK

    PE RSONA L I NFO RM AT I O N

    Date of Birth - 27th April 1994


    Gender - Male
    Father’s Name - Ashok Kumar Mazumdar
    Nationality - Indian
    Languages - English, Hindi, Punjabi

    DECLARATION

    I, Abhishek Mazumdar hereby declare that the information contained herein is true and correct to the best of my belief
    and knowledge.

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