Naukri Amandeep (4y 0m)
Naukri Amandeep (4y 0m)
Naukri Amandeep (4y 0m)
Amandeep
Sex Female
Date of birth 30/01/1993
Nationality Indian
Other language(s)
2017-11 - Senior Customer Representative
2019-08
UNDERSTANDING SPEAKING Concentix, Chandigarh
WRITING Collected customer information and
analyzed customer needs to recommend
potential products or services.
Listening Provided excellent customer service by
Reading Excellent efficiently resolving issues and responding to
Spoken inquiries.
interaction Provided primary customer support to
Spoken internal and external customers.
production Maintained customer satisfaction with
forward-thinking strategies focused on
English B2 B2
addressing customer needs and resolving
B2 B2 B2 Excellent
concerns.
2014-2016 Master of
commerce 2015-06 - Sales Executive
2016-06
Punjab university,sector- Ravi Garg, Chandigarh
Confident
2009-03 - 10 Th
Open-Minded 2011-05
Kendriya Vidyalaya ,
Organisational / managerial AFS,Highgrounds,Chandigarh - Chandigarh
skills Good at
communicating with people 2010-03 - 12th
2011-05
Managing appointments Kendriya Vidyalaya , AFS, Highgrounds,
Chandigarh - Chandigarh
Creating and keeping
deadlines
Digital competence
SELF-ASSESSMENT
Information
Processing
Communication
Content
Creation
Safety
Excellent
Problem
Solving
Excellent
Independent
user Basic user Excellent
Basic user
Basic user
Digital
competences Excellent
-
Self-assessme
nt grid
Driving
licence B Excellent
Quality
assurance Excellent
Complaint
resolution Excellent
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