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    Bill 6

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    Lee Sharp
    1) This is Lee Sharp's EE broadband bill for July 2023, totaling £36.25. 2) It provides information about how to manage his account through My EE and how to contact customer support. 3) It also includes details on how to avoid scams and discusses his payment method and various ways to pay his bill.

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    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd

    Bill 6

    Uploaded by

    Lee Sharp
    187 views3 pages
    1) This is Lee Sharp's EE broadband bill for July 2023, totaling £36.25. 2) It provides information about how to manage his account through My EE and how to contact customer support. 3) It also includes details on how to avoid scams and discusses his payment method and various ways to pay his bill.

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    bill 6

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    1) This is Lee Sharp's EE broadband bill for July 2023, totaling £36.25. 2) It provides information about how to manage his account through My EE and how to contact customer support. 3) It also includes details on how to avoid scams and discusses his payment method and various ways to pay his bill.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    187 views3 pages

    Bill 6

    Uploaded by

    Lee Sharp
    1) This is Lee Sharp's EE broadband bill for July 2023, totaling £36.25. 2) It provides information about how to manage his account through My EE and how to contact customer support. 3) It also includes details on how to avoid scams and discusses his payment method and various ways to pay his bill.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 3

    Bill date Account number Bill reference Page

    17 Jul 2023 466813237 052 1 of 3

    HELLO LEE SHARP


    Mr Lee Sharp Here's your EE broadband bill for July. Thanks
    11 WINWOOD ROAD
    MANCHESTER for being an EE customer - we hope you're
    M20 5PE enjoying your services.

    Your last bill: This bill: Your recent


    £33.08 monthly bills:

     You paid in full


    £ 36.25 Jul £36.25
    Thanks for paying
    We'll take this Jun £33.08
    by Direct Debit
    on or after 31 Jul
    May £31.25

    £36.25
    Monthly broadband charges

    › Includes all your monthly charges.

    see more details of this on page 3

    HOW TO AVOID & PREVENT YOU'RE IN CONTROL WITH


    SCAMS MY EE
    Three signs a message might not be genuine: My EE is the smart way to keep an eye on your account,
    - it asks you to provide sensitive personal or financial you can:
    information, passwords, or to make transactions by - Download your bill PDF
    following a link in the message - Set up or amend a direct debit
    - it asks you to call a number that is unknown to you - Make a payment
    - the sender uses an urgent tone, telling you to "act now" - View your notifications
    - Edit your contact details
    IMPORTANT: We'll never ask you for your PIN or password
    by text or email. Please visit ee.co.uk/prevent-scams Download or log in at ee.co.uk/myee
    Bill date Account number Bill reference Page
    17 Jul 2023 466813237 052 2 of 3

    HOW TO GET IN TOUCH EVERYTHING OK?


    Manage your account using My EE If not, let us know. You can call customer services for help.
    If we haven't been able to resolve your complaint within
    My EE is the easiest way to look after your account.
    eight weeks of you making it, you can contact 'Ombudsman
    You can:
    Services: Communications'.

    › manage and pay bills They provide a free independent dispute resolution service,
    › download your broadband bill and you can contact them on 0330 440 1614, or at
    ombudsman-services.org/communications
    Login or register online at ee.co.uk/myee
    For more information about how we deal with complaints and
    Need to call us? how to get in touch, you can view our Customer Complaints
    Code online at ee.co.uk/complaints
    Call 150 free from your EE phone or 0330 123 1105 from
    any other phone (charges may apply).

    Need to write to us? HOW YOU PAY


    Our address is: EE Customer Services, 6 Camberwell Way, Thanks for paying by Direct Debit. Please see page 1 for when
    Sunderland, Tyne and Wear, SR3 3XN. Remember to include payment will be taken. You will see EE Limited on your bank
    your account number, day and evening contact number, name statement when payment is taken.
    and address.

    Understanding my bill All other ways to pay


    For a full list of ways to pay go to ee.co.uk/
    Bills can sometimes be complicated. If you need some pointers,
    broadband-ways-to-pay
    head to ee.co.uk/billhelp for help understanding
    everything about bills and payments. We'll show you how to view EE Limited (registered in England no. 02382161)
    your bill, Registered Office: 1 Braham Street, London, E1 8EE
    how to check data usage and loads more.

    Each individual charge or credit on your bill is shown in pounds


    and pence and is rounded to three decimal places. As such the
    value may be rounded up or down by a penny.

    Requesting an alternative bill format


    You can receive your bills in either braille, large print or
    audio CD.

    To order your bill in an alternative format, you or someone


    acting on your behalf can call customer services.
    We also offer Text Relay or BSL Video Relay as a way to
    contact our customer services teams. Find out more about
    these services at ee.co.uk/accessibility
    Bill date Account number Bill reference Page
    17 Jul 2023 466813237 052 3 of 3

    HOW WE WORKED OUT YOUR BILL


    Your EE Plan and add-ons Your bill in detail £36.25
    › Fibre Broadband without
    landline, unlimited usage
    allowance, inclusive
    Monthly broadband charges 17 Jul - 16 Aug
    wireless router Fibre Broadband without landline £36.25
    To find out more visit
    ee.co.uk/myee

    Your total charges £36.25


    (Including applicable taxes. This is not a VAT invoice.)

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