Arsalan Mudassar
Arsalan Mudassar
Arsalan Mudassar
03204830626
Configurational Analyst / PMO at Vyntril Cloud ✉ arsalmudassar678@gmail.com
Functional https://www.linkedin.com/in/arsalan-
mudassar-1a9b8
With over 6 years of experience as a Business Analyst, Project Management Officer, and ERP,
HMIS & HRIS Implementation at Multiple conglomerates, I know what it’s like to go the extra
E19/4 Walton Road Lahore
mile and always make my clients and end-users satisfied.
Lahore, Pakistan
Knowing what the client needs, providing them with the solution, and always keeping a
meticulous approach towards the software usability.
My specialties include the Development of Products as Saas, Business Process Management, Academics
Scope change Management, Requirement life cycle management and Analysis, and
Project Management | 2022 | 3.5 CGPA
comprehensive documentation of software solutions. further, Application policy-making,
University of Management &
Project Planning, and monitoring, Software project management, Conducting meetings with
Technology, Lahore
stakeholders, providing 24/7 support for the application, MS Word, scheduling, filing, account
management, customer service, working independently, interpersonal skills, and great at Bs Hons | 2016 | 3.4 CGPA
managing people. superior university, Lahore, Lahore, Lahore
Primavera P6
Vyntril 7 months May 2023 - Present UMT
Configurational Analyst/PMO
Introduction to SQL
solar Informatics 1.3 years Jan 2022 - May 2023 Simplilearn
Business Analyst / Business Consultant Agile Scrum Master
Pakistan Kidney & Liver Institute & 4.3 years Sep 2017 - Dec 2021 Simplilearn
Research Centre
Software Business Analyst
Demonstrates solid application knowledge of at least one software environment (ie. Application, language) and the ability to quickly learn
and apply new technologies.
Applied well-defined and disciplined implementation and support processes and procedures.
Provided superior customer service to internal and external clients, customers, and patients as referenced in the Service Excellence
Standards.
Managed projects with limited scope.
worked within defined project plans under the Conferred with the Project Management Office [PMO] and directors involved with the new
system.
Implementations and system upgrades to assist in finding solutions by reviewing and validating functional specifications, identifying
resources, and establishing a team to implement the solution.
Participated in the identification and resolution of basic application problems and procedures, suggesting solutions to identified
problems.
Used software vendor tracking systems to report and monitor the resolution of software irregularities and custom programming
requests.
Responsible for routine communication with customers, department heads, and project team members on issues, project status, and
software enhancements/fixes. Scheduled department meetings, provides on-site training,
Pakistan Kidney & Liver Institute & Research Centre Sep 2017 - Dec 2021 (4.3 years)
Responsible for coordinating activities related to sales and customer service Provides office services by implementing administrative
systems, procedures, and policies Monitored administrative projects; maintained suggestion program.
Significantly responsible for acting as a liaison between departments, stakeholders, and information sources.
Support other teams with various administrative tasks (redirecting calls, disseminating correspondence, scheduling meetings, etc.
Assist Branch manager in stock, staff, sales, and merchandise of the shop.
Assist Branch Manager in the development of staff, safety and security matters.
Assist Branch manager in the successful execution of VM guidelines, sales promotions and seasonal campaigns.
Oversee cash, stock record, audit and sales control system.
Assist Branch Manager in effective and efficient administration.
Maintain accurate and clear records and produce regular.
Management reports as required. Assist Branch Manager in ensuring customer service and selling, complaint, and claim handling.
Leading Team from the front, Boasting sales, ensuring a high standard of services, and a strong grip on inventory Management.
Projects
Entrepreneurial Gala Competition
Entrepreneurial Gala Won the Entrepreneurship award in superior University for presenting Best innovative idea. Marketing Campign
Telemedicine
Company: PKLI
References
Babar Hussain | 03334230566
PKLI
Babar.Hussain@pkli.org.pk
Solar Informatics
Muneeb.butt@solarinformatics.com