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    Travel Agency and Its Organizational Chart

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    Angelika Rose Napoles
    The organizational chart of a travel agency includes a manager who plans and directs operations, oversees staff, and researches new products. A secretary coordinates trip plans for clients under an agent and answers phones. Bookkeepers organize financial records to easily access them. Cashiers receive payments from customers. A utility worker maintains the buildings and assists other staff. A travel counselor helps clients plan vacations by booking flights, hotels, and rental cars. A liaison officer provides information between an incident's personnel and organizations assisting in the response. Reservation and ticketing officers help customers by making and confirming travel arrangements. A travel account executive assists in managing accounts by processing reports and acting as a client contact for account issues, analyzing spending statistics.

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    Travel Agency and Its Organizational Chart

    Uploaded by

    Angelika Rose Napoles
    2K views2 pages
    The organizational chart of a travel agency includes a manager who plans and directs operations, oversees staff, and researches new products. A secretary coordinates trip plans for clients under an agent and answers phones. Bookkeepers organize financial records to easily access them. Cashiers receive payments from customers. A utility worker maintains the buildings and assists other staff. A travel counselor helps clients plan vacations by booking flights, hotels, and rental cars. A liaison officer provides information between an incident's personnel and organizations assisting in the response. Reservation and ticketing officers help customers by making and confirming travel arrangements. A travel account executive assists in managing accounts by processing reports and acting as a client contact for account issues, analyzing spending statistics.

    Original Description:

    organizational chart and meaning of its position

    Original Title

    TRAVEL AGENCY AND ITS ORGANIZATIONAL CHART

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    The organizational chart of a travel agency includes a manager who plans and directs operations, oversees staff, and researches new products. A secretary coordinates trip plans for clients under an agent and answers phones. Bookkeepers organize financial records to easily access them. Cashiers receive payments from customers. A utility worker maintains the buildings and assists other staff. A travel counselor helps clients plan vacations by booking flights, hotels, and rental cars. A liaison officer provides information between an incident's personnel and organizations assisting in the response. Reservation and ticketing officers help customers by making and confirming travel arrangements. A travel account executive assists in managing accounts by processing reports and acting as a client contact for account issues, analyzing spending statistics.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    2K views2 pages

    Travel Agency and Its Organizational Chart

    Uploaded by

    Angelika Rose Napoles
    The organizational chart of a travel agency includes a manager who plans and directs operations, oversees staff, and researches new products. A secretary coordinates trip plans for clients under an agent and answers phones. Bookkeepers organize financial records to easily access them. Cashiers receive payments from customers. A utility worker maintains the buildings and assists other staff. A travel counselor helps clients plan vacations by booking flights, hotels, and rental cars. A liaison officer provides information between an incident's personnel and organizations assisting in the response. Reservation and ticketing officers help customers by making and confirming travel arrangements. A travel account executive assists in managing accounts by processing reports and acting as a client contact for account issues, analyzing spending statistics.

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    TRAVEL AGENCY AND ITS

    ORGANIZATIONAL CHART

     MANAGER - A travel agency manager plans, organizes, directs and controls the operations of
    travel-related organizations. They also co-ordinate and direct the activities of staff, overseeing
    not only the day-to-day tasks, but the hiring, training and evaluating of staff members as well.
    Agency managers may also research new products and destinations, often by traveling to them
    and experiencing firsthand the services available.

     SECRETARY - A travel secretary works in an administrative capacity in an agency or


    corporation. He or she may also be called a travel office assistant. Travel secretaries coordinate
    trip plans for clients under the supervision of an agent, and often answer phones and serve
    customers. If a secretary arranges trips for corporate executives, he or she also usually prepares
    travel itineraries or schedules.
     BOOKKEEPERS use organization skills to help them prioritize and plan their tasks. They often
    organize data for both short-term and long-term projects. Having strong organizational skills
    also allows them to maintain financial records with a specific system so that they can access
    them easily.

     CASHIERS are usually responsible for receiving payment by cash, check, credit cards, vouchers,
    or automatic debits. The also count money in cash drawers at the beginning and end of their
    shifts to ensure that amounts are correct and that there is adequate change.

     THE UTILITY WORKER is responsible for keeping the buildings, grounds, equipment and
    inventory clean, orderly, properly maintained, safe, and secure. Assists skilled maintenance,
    landscaping and custodial staff as directed in performing semi-skilled or unskilled tasks in the
    upkeep and repair of facilities.

     A TRAVEL COUNSILOR is a certified travel agent who helps clients in planning trips and
    travel. He/She counsels clients on interesting vacation destinations and attractions. He/She
    handles buying their air tickets, making hotel reservations, and booking rental cars.

     THE LIAISON OFFICER is a conduit of information and assistance between incident


    personnel and organizations that are assisting or cooperating with the response.

     RESERVATION AND TICKETING OFFICER are employed by airlines, bus companies,


    railroads, and cruise lines to help customers in several ways. Reservation agents make and
    confirm travel arrangements for passengers by using computers and manuals to determine
    timetables, taxes, and other information.

     The Travel Account Executive assists in managing accounts by processing account management
    activity reports, acting as a first point of contact for clients regarding any account management
    issues. He/She analyses reservation rates and average spending statistics of client accounts.

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