Republic of the Philippines

Department of Education
REGION VII - CENTRAL VISAYAS
Division of Cebu Province
DISTRICT OF DUMANJUG II
BITOON NATIONAL VOCATIONAL HIGH SCHOOL
DIAGNOSTIC TEST IN COMPUTER SYSTEMS SERVICING-7

NAME: __________________________________________ SCORE:____________________

YEAR & SECTION: ________________________________ DATE:_____________________

GENERAL INSTRUCTION:
Read and follow the directions provided. Write your answers in CAPITAL LETTER.NO ERASURES
ALLOWED.

Trainee’s Characteristics
Please answer the following instrument according to the characteristics described below.
Write the letter of your choice that best describes you as a learner. Blank spaces are provided for
some data that need your response.

Characteristics of learners

1. Language, Average grade in: Average grade in:

literacy, and
English Math
numeracy
(LL&N) a. 95 and above a. 95 and above
b. 90 to 94 b. 90 to 94
c. 85 to 89 c. 85 to 89
d. 80 to 84 d. 80 to 84
a. 75 to 79 e. 75 to 79

2. Cultural and Ethnicity/culture:

language a. Tagalog
background
b. Bisaya
c. Ilongo
d. Waray
e. Muslim
f. Chabakano
g. Others( please specify)_____________

3. Education & Highest Educational Attainment:

general a. High School Level
knowledge
b. High School Graduate
c. College Level
d. College Graduate
e. with units in Master’s degree
f. Masteral Graduate
g. With units in Doctoral Level
h. Doctoral Graduate
4. Sex a. Male
b. Female
5. Age Your age: _________

6. Physical ability 1. Disabilities (if any) _____________________

2. Existing Health Conditions (Existing illness if any)
a. None
b. Asthma
c. Heart disease
d. Anemia
e. Hypertension
f. Diabetes
g. Others (please specify) ___________________
Work Experience related to CSS NC II
7. Previous
a. Computer Assembler
experience with
b. Computer Service Technician
the topic
c. Network Technician
d. Computer Maintenance Technician
e. IT Specialist
f. None
g. Others: (please specify) ___________________________
8. Previous Trainings related to CSS NC II
learning a. Installing and Configuring Computer Systems
experience b. Assembling and Disassembling of Computer Systems
c. Diagnosing Hardware and Software Faults
d. None
e. Others (please specify): __________________

9. Training Level National Certificates acquired and NC Level

completed  None

10. Special courses Other courses related to qualification

a. Units in education
b. Master’s degree units in education
c. Others (please specify): __________________
d. None

11. Learning styles a. Visual - The visual learner takes mental pictures of information
given, so in order for this kind of learner to retain information, oral
or written, presentations of new information must contain
diagrams and drawings, preferably in color. The visual learner
can't concentrate with a lot of activity around him and will focus
better and learn faster in a quiet study environment.
b. Kinesthetic - described as the students in the classroom, who
have problems sitting still and who often bounce their legs while
tapping their fingers on the desks. They are often referred to as
hyperactive students with concentration issues.
c. Auditory- a learner who has the ability to remember speeches and
lectures in detail but has a hard time with written text. Having to
read long texts is pointless and will not be retained by the auditory
learner unless it is read aloud.
d. Activist - Learns by having a go
e. Reflector - Learns most from activities where they can watch,
listen and then review what has happened.
f. Theorist - Learns most when ideas are linked to existing theories
 and concepts.
g. Pragmatist - Learns most from learning activities that are directly
relevant to their situation.
12. Other needs a. Financially challenged
b. Working student
c. Solo parent
d. Others(please specify) ___________________________

TEST I. MULTIPLE CHOICE

Directions: Read each statement carefully and WRITE the letter that corresponds to the correct
answer on a separate sheet of paper.
________1. It is used to prevent ESD damage to computer equipment.
A. Flathead screwdriver C. Anti-static mat
B. Philips head screwdriver D. Anti-static wrist strap

________2. It is used to stand on or place hardware on to prevent static electricity from building.
A. Anti-static wrist strap C. Flathead screwdriver
B. Philips head screwdriver D. Anti- static mat

________3. It is used to loosen or tighten slotted screws.

A. Anti-static wrist strap C. Torx screwdriver
B. Philips head screwdriver D. Flat head screwdriver

________4. It is used to loosen or tighten crosshead screws.

A. Hex driver C. Torx screwdriver
B. Flat head screwdriver D. Philips head screwdriver

________5. It is used to loosen or tighten screws that have a star-like depression on the top, a feature
that is mainly found on laptops.
A. Philips head screwdriver C. Hex driver
B. Flathead screwdriver D. Torx screwdriver

________6. It is sometimes called a nut driver, is used to tighten nuts in the same way that a
screwdriver tightens screws.
A. Philips head screwdriver C. Hex driver
B. Flathead screwdriver D. Torx screwdriver

________7. It is used to hold small parts.

A. Tweezers C. Needle-nose plier
B. Part retriever D. Wire cutter

________8. It is used to strip and cut wires.

A. Tweezers C. Wire cutter
B. Part retriever D. Needle-nose plier

________9. It is used to manipulate small parts.

A. Wire cutter C. Tweezers
B. Part retriever D. Needle-nose plier

________10. It is used to retrieve parts from location that are too small for your hand to fit.
A. Wire cutter C. Part retriever
B. Tweezers D. Needle-nose plier

________11. It is used to light up areas that you cannot see well.

A. Cable ties C. Lint-free cloth
B. Flashlight D. Compressed air
________12. It is used to clean different computer components without scratching or leaving debris.
A. Cable ties C. Flashlight
B. Lint-free cloth D. Compressed air

________13. This is used to bundle cables neatly inside and outside of a computer
A. Lint-free cloth C. Flashlight
B. Cable ties D. Compressed air

________14. It used to blow away dust and debris from different computer parts without touching the
components.
A. Lint-free cloth C. Flashlight
B. Compressed air D. Cable ties

________15. It is used to test the integrity of circuits and the quality of electricity in computer
components.
A. Lint-free cloth C. Part organizer
B. Multimeter D. Loopback Adapter

________16. Which part is known as "brain" of the computer?

A. CPU C. RAM
B. Monitor D. ROM

________17. What do you call to the permanent memory built into your computer?
A. ROM C. CPU
B. RAM D. CD-ROM

________18. Hardware devices can be classified into four distinct categories, which of the
following devices is NOT considered as input device?
A. Monitor C. Joystick
B. Keyboard D. Microphone

________19. Which of the following computer hardware does NOT belong to output devices?
A. Monitor C. Printer
B. Keyboard D. Speakers

________20. Which of the following software is an operating system that can be installed in your
computer?
A. Microsoft Windows C. Internet Explorer
B. Netscape D. Microsoft Word

________21. What does RAM stand for?

A. Readily Accessed Mailer C. Remote Authorization Mechanism
B. Random Access Memory D. Random Authorization Mechanism

________22. What do you call to the physical components of a computer system?

A. Software C. Operating Systems
B. Hardware D. Web Browsers

________23. When you need to input data into your computer, which of the following devices is
BEST used?
A. Monitor C. Printer
B. Keyboard D. Plotter

________24. Why do you think the cable connector should always be pulled on the handle not on the
cable itself?
A. because safety of the other people may be put at risk
B. because pins of the connector may bend
C. because wire connections inside the cable may loosen
D. because static may be transferred into the plug
________25. Which of the following statements best describes the main function of a computer power
supply unit (PSU)?
A. Holds all the files in the computer system
B. Provides all the necessary power sources needed by the computer
C. Provides temporary storage for succeeding retrieval of data
D. Performs all the necessary operations needed by the computer

________26. “Liquids such as water or soda should be taken away from the work area when
accomplishing task using a computer.” Which of the following is the BEST reason why
we should always consider the given statement?
A. because liquids can spill in your work area
B. because liquids should not be taken away from the workplace
C. because liquids may cause a short circuit
D. because liquids take the focus of workers from their work

________27. Which of the following is known as programs that are installed on a computer system
that can readily be used?
A. Computerware C. Software
B. Hardware D. Peopleware

________28. Which of the following devices is used to display the result of instruction in a computer
system?
A. Input Device C. Output Device
B. Processing Device D. Storage Devices

________29. This is a storage device that can be used for internal or external part.
A. Hard Disc Drive C. Solid State Drive
B. Power Supply Unit D. Windows Operating System

________30. Juan will be installing a new video game which requires better graphic display and
quality. Which of the following adapters is concerned on this situation?
A. Network Interface Card C. Video Card
B. Sound Card D. Modem